Product Designer UX

📍 Job Overview

Job Title: Product Designer UX

Company: Routenote Ltd

Location: Truro, United Kingdom

Job Type: Full-time, Salaried

Category: Product Design / UX Design

Date Posted: 2026-06-03

Experience Level: Mid-Level (2-5 years preferred)

Remote Status: Hybrid (Office-based with remote flexibility)

🚀 Role Summary

• Focuses on User Experience (UX) design, emphasizing problem definition and understanding before solutioning.

• Requires end-to-end project ownership, from discovery and user research to launch and iteration.

• Involves close collaboration with cross-functional teams, including developers and stakeholders, to deliver user-centered product improvements.

• Stresses the importance of a structured UX process, including user research, ideation, prototyping, testing, and iteration.

• Mandates a strong portfolio demonstrating UX thinking, problem-solving skills, and design craft, with a specific requirement for a Google UX Design Professional Certificate or equivalent.

📝 Enhancement Note: This role is positioned as a mid-level Product Designer with a strong emphasis on UX principles and process. The requirement for a Google UX Design Professional Certificate, or equivalent, and the explicit mention of "ownership matters" in a "small team" suggest a candidate who is not only skilled in design but also proactive, self-directed, and capable of contributing to team foundations and processes.

📈 Primary Responsibilities

• Own and manage product design projects from initial discovery and problem definition through to launch and subsequent iterations.

• Conduct thorough user research, analyze data, and gather insights from support conversations and stakeholder discussions to inform design decisions.

• Define and clearly articulate user problems, ensuring solutions directly address user needs and business objectives.

• Develop comprehensive user journeys, flows, wireframes, and high-fidelity designs for handover to development teams.

• Collaborate closely with developers, product managers, and other departments to ensure seamless integration of designs and alignment with technical constraints.

• Apply and contribute to the maintenance and evolution of established design systems, patterns, and component libraries.

• Present design concepts, rationale, and findings clearly and persuasively to stakeholders.

• Plan, estimate, and manage design work effectively, proactively communicating timelines, potential blockers, and risks.

• Actively contribute to the continuous improvement of team processes, workflows, and documentation standards.

• Test design solutions, gather user feedback, and iterate based on evidence to optimize user experience.

• Balance user needs, business goals, and technical feasibility in all design proposals.

📝 Enhancement Note: The responsibilities highlight a hands-on role requiring a blend of strategic thinking (problem definition, product discovery) and execution (wireframing, high-fidelity design, collaboration). The emphasis on contributing to team foundations and processes suggests a proactive individual who can help shape the design function as the company grows.

🎓 Skills & Qualifications

Education:

• Completion of the Google UX Design Professional Certificate or equivalent recognized UX design certification/program. Experience:

• Preferred: 2+ years of experience in product design, UX design, or digital design roles.

• Demonstrable experience applying user-centered design methodologies and a structured design process from discovery through to delivery. Required Skills:

• Strong understanding of UX principles and user-centered design methodologies.

• Proficiency in applying a structured design process (research, problem definition, ideation, prototyping, testing, iteration).

• Experience conducting user research and translating insights into design solutions.

• Ability to create user journeys, flows, wireframes, and high-fidelity designs.

• Experience collaborating effectively with developers and stakeholders.

• Proficiency with design and prototyping tools, particularly Figma or equivalent.

• Experience working within and maintaining design systems, component libraries, and style guides.

• Strong visual design skills, including layout, typography, hierarchy, and interaction design.

• Experience designing responsive digital experiences across various platforms.

• Excellent written and verbal communication skills, with a focus on clear articulation of ideas and decisions.

• Proven ability to estimate, plan, and manage design work independently.

• Resourcefulness in gathering information from diverse sources (e.g., support tickets, data analysis, user interviews). Preferred Skills:

• Experience contributing to product discovery and overall product strategy.

• Experience evolving and improving design systems.

• Experience designing for mobile applications.

• Interest in content design, brand voice, and overall brand experience.

• Interest in the music industry, music technology, or music distribution.

📝 Enhancement Note: The explicit requirement for the Google UX Design Professional Certificate or equivalent, alongside a portfolio, suggests a focus on candidates trained in a specific, structured UX framework. The preference for 2+ years of experience indicates a role that is beyond entry-level but not yet senior, requiring a solid grasp of core UX principles and practical application.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for consideration.

• Must demonstrate strong UX thinking, problem-solving capabilities, and design craft.

• Should showcase the application of user-centered design methodologies and a structured design process.

• Needs to provide clear examples of projects taken from discovery through to launch and iteration.

• Must highlight how user needs, business goals, and technical constraints were balanced. Process Documentation:

• Portfolio projects should clearly articulate the design process followed, including:

  • User research methods and findings.
  • Problem definition and validation steps.
  • Ideation and solution exploration.
  • Prototyping and testing methodologies.
  • Iteration based on feedback and data.

• Examples of contributions to or maintenance of design systems, patterns, and documentation are highly valued.

• Evidence of collaboration with developers and stakeholders should be visible in project case studies.

📝 Enhancement Note: The strong emphasis on a portfolio, specifically one demonstrating the Google UX Design Professional Certificate's methodologies, is a critical requirement. Candidates should prepare case studies that explicitly walk through each stage of the UX process as taught in such programs, focusing on problem definition and research as much as final design outputs.

💵 Compensation & Benefits

Salary Range:

• Not explicitly provided. Based on industry standards for a mid-level Product Designer (2-5 years experience) in Truro, United Kingdom, a competitive salary range would typically fall between £35,000 - £50,000 per annum. This estimate considers the cost of living in the region and the specific skill set required. Benefits:

• Remote/Hybrid work options (location dependent).

• Casual dress code.

• Company pension scheme.

• Free on-site parking.

• Enhanced sick pay.

• Enhanced maternity and paternity leave.

• Wellness program.

• Generous annual leave entitlement (28 days plus bank holidays).

• Flexible start and finish times (between 08:00 and 18:00).

• Modern, dog-friendly office environment.

• Social events and on-site amenities including games rooms (table tennis, PlayStation, pool table) and a mini gym. Working Hours:

• 35 hours per week, Monday