Product Designer (Medior)

📍 Job Overview

Job Title: Product Designer (Medior)

Company: CtrlChain

Location: Eindhoven, North Brabant, Netherlands

Job Type: FULL_TIME

Category: Product Design / UI/UX

Date Posted: 2026-06-19

Experience Level: 3-5 years

Remote Status: On-site

🚀 Role Summary

• Drive the definition and design of intuitive user experiences that directly align with CtrlChain's product vision, business objectives, and user needs.

• Conduct in-depth user research and market analysis to translate complex insights into actionable design strategies and tangible product features.

• Develop and maintain robust design components and contribute significantly to the evolution and governance of long-term design systems.

• Collaborate closely with Product Owners, Tech Leads, and cross-functional teams to iterate on designs, ensuring alignment with feedback, user requirements, technical feasibility, and strategic business goals.

• Mentor junior designers, fostering a collaborative and growth-oriented design environment while continuously enhancing personal design expertise.

📝 Enhancement Note: The core of this role focuses on bridging user needs with business objectives through effective design. While not explicitly a "Revenue Operations" or "Sales Operations" role, the emphasis on "optimising designs for engagement, usability, and profitability through data and analytics" and aligning with "business objectives and user needs" highlights a strong connection to GTM (Go-To-Market) strategies where design directly impacts user acquisition, retention, and revenue. Therefore, understanding GTM principles and how design contributes to conversion rates and customer lifetime value will be crucial.

📈 Primary Responsibilities

• Define, design, and iterate on intuitive and engaging user experiences that directly support product vision, business goals, and user needs.

• Execute comprehensive user research methodologies, including interviews, surveys, and usability testing, to gather actionable insights for design improvements.

• Conduct thorough market analysis to identify industry trends, competitive landscapes, and opportunities for product differentiation through design.

• Develop, document, and maintain a scalable design system, ensuring consistency, efficiency, and high-quality user interfaces across all product touchpoints.

• Collaborate effectively with Product Owners, Tech Leads, Engineering, and Marketing teams throughout the product development lifecycle, from ideation to launch and post-launch analysis.

• Utilize data and analytics from user analytics tools to inform design decisions, optimize user flows, and enhance engagement, usability, and profitability.

• Create high-fidelity prototypes, wireframes, and user interface designs using Figma, demonstrating a clear understanding of interaction design principles.

• Ensure all designs are aligned with Agile development methodologies, contributing to sprint planning, backlog refinement, and sprint reviews.

• Mentor and provide constructive feedback to less experienced designers, fostering their professional development and contributing to the overall strength of the design team.

• Advocate for user-centric design principles and best practices within the organization, promoting a culture of design excellence.

📝 Enhancement Note: The responsibility to "Optimise designs for engagement, usability, and profitability through data and analytics" is critical for a Product Designer in a GTM context. This implies a need to understand key performance indicators (KPIs) relevant to user acquisition, conversion rates, and customer retention, and to use design to directly influence these metrics.

🎓 Skills & Qualifications

Education: Bachelor's degree in a related field such as Design, Human-Computer Interaction, Computer Science, or a related discipline.

Experience: Minimum of 3 years of progressive experience in product design, UI/UX design, interaction design, or a closely related role, with a proven track record of delivering successful digital products.

Required Skills:

• Product Design & UI/UX: Demonstrated expertise in end-to-end product design, including wireframing, prototyping, visual design, and interaction design.

• User Research: Proven ability to plan, conduct, and synthesize user research (e.g., interviews, usability testing, surveys) to inform design decisions.

• Design Tools: Proficiency with industry-standard design and prototyping tools, with a specific requirement for Figma.

• Design Systems: Experience in developing, maintaining, and contributing to design systems for consistency and scalability.

• Agile Methodologies: Working knowledge of Agile development processes (Scrum, Kanban) and experience integrating design into these workflows.

• Analytics & Data Interpretation: Familiarity with user analytics tools and the ability to interpret data to drive design optimization and measure impact.

• Business Acumen: Understanding of how design contributes to business objectives, user engagement, and profitability.

• Communication: Fluent in English with strong verbal and written communication skills, capable of articulating design rationale to technical and non-technical stakeholders.

• Collaboration: Ability to work effectively in cross-functional teams, including Product Management, Engineering, and Marketing.

Preferred Skills:

• Experience designing for B2B or SaaS platforms, understanding the unique requirements of enterprise software.

• Basic understanding of HTML and CSS to facilitate better collaboration with developers and understand technical constraints.

• Familiarity with Azure DevOps for project management and workflow tracking.

• Experience in the logistics or supply chain industry, understanding its unique challenges and opportunities.

• Mentorship experience, guiding junior designers and contributing to team growth.

📝 Enhancement Note: The "Bachelor's degree in a related field" is standard, but the emphasis on 3+ years of experience and specific tool/methodology requirements (Figma, Agile, user analytics) indicates a mid-level role where candidates are expected to be largely autonomous and capable of contributing to strategic design discussions. The preference for B2B/SaaS experience strongly suggests the company is looking for someone who understands complex workflows and enterprise user needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 significant product design projects, demonstrating end-to-end design thinking.

• Projects should highlight contributions to user research, wireframing, prototyping, visual design, and final UI implementation.

• Clear articulation of the problem statement, design process, user insights, design decisions, and the impact/outcomes of your work.

• Examples of how your designs have addressed specific business objectives, improved user engagement, or solved complex user problems.

• Demonstrations of your proficiency with Figma and any other relevant design tools used in your projects. Process Documentation:

• Showcase experience in documenting design processes, including user research findings, design rationale, and system component specifications.

• Include examples of how you have contributed to or maintained design systems, illustrating your understanding of component-based design and scalability.

• Demonstrate an ability to integrate design workflows within Agile development cycles, potentially through annotated process diagrams or descriptions of your role in sprints.

• Evidence of using data and analytics to inform design iterations and measure the success of design solutions, including how you tracked and reported on key metrics.

📝 Enhancement Note: For a Product Designer role with a focus on "profitability through data and analytics," the portfolio must go beyond just aesthetics. It needs to clearly demonstrate a candidate's ability to connect design decisions to tangible business outcomes and user metrics. Quantifiable results are paramount.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Medior Product Designer in Eindhoven, Netherlands, with 3-5 years of experience, the estimated annual salary range is €50,000 - €70,000. This estimate considers the cost of living in Eindhoven, the company's focus on technology and logistics, and the provided benefits package.

Benefits:

• Competitive salary and holiday allowance.

• 26 vacation days per year, providing ample opportunity for rest and rejuvenation.

• Fully paid pension plan, ensuring long-term financial security.

• Travel allowance, supporting commuting costs to the office.

• Gym membership, promoting employee health and well-being.

• Daily lunches provided at the office, fostering a communal and supportive work environment.

• Regular team-building activities, encouraging strong working relationships and company culture.

Working Hours: The standard working hours are 40 hours per week, aligning with typical full-time employment in the Netherlands. While the role is on-site, there may be flexibility in daily start/end times, subject to team and operational needs.

📝 Enhancement Note: The salary range is an estimation based on Dutch market data for experienced product designers in a tech-focused city like Eindhoven. The benefits listed are directly from the job description and are comprehensive, indicating a strong commitment to employee well-being and total compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics Technology / Supply Chain Innovation. CtrlChain operates within the rapidly evolving logistics sector, aiming to revolutionize it through technology and sustainability. The company is focused on reducing waste and creating an automated logistics ecosystem. This industry context means a fast-paced, data-driven, and problem-solving oriented environment.

Company Size: CtrlChain appears to be a growing company, likely in the startup or scale-up phase, indicated by its focus on innovation and the range of perks offered to attract talent. A medium-sized organization (e.g., 50-250 employees) would offer opportunities for significant impact and cross-functional collaboration.

Founded: The founding date is not specified, but the company's vision suggests a relatively modern establishment, likely founded within the last 5-10 years to address current industry challenges with contemporary technological solutions.

Team Structure:

• The Product Department is integral to CtrlChain's mission, working closely with Engineering, Design, and Marketing.

• The Product Designer will likely be part of a Product team that includes Product Owners, fellow Designers, and potentially UX Researchers.

• Collaboration is key, with a direct reporting line likely to a Head of Product or Design Lead, and close interaction with Tech Leads and engineering teams.

• The emphasis on mentoring suggests a tiered structure within the design team, offering opportunities for growth and leadership. Methodology:

• Data-Driven Design: A core methodology, leveraging user analytics and market data to inform design decisions and measure impact.

• Agile Development: Designs are integrated into an Agile software development lifecycle, requiring iterative collaboration and adaptability.

• User-Centricity: A strong focus on understanding and addressing user needs through research and feedback loops.

• Systems Thinking: Developing and maintaining design systems indicates a focus on scalability, consistency, and long-term product strategy.

Company Website: ctrlchain.com

📝 Enhancement Note: The company's mission around sustainability in logistics is a strong cultural differentiator. Candidates who are motivated by purpose-driven work will find this appealing. The "fast-growing" nature implies a dynamic environment with opportunities to shape processes and products.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Medior" Product Designer, typically indicating 3-5 years of professional experience. It signifies a level beyond entry-level, where designers are expected to take ownership of significant design tasks, contribute to strategic discussions, and begin mentoring others, but are not yet leading major strategic initiatives or large teams.

Reporting Structure: The Product Designer will report into the Product Department, likely to a Design Lead or Head of Product. They will collaborate closely with Product Owners and Tech Leads. This structure facilitates direct impact on product development and a clear understanding of how their work contributes to broader business objectives.

Operations Impact: The Product Designer's impact is directly tied to the success of CtrlChain's products. By designing intuitive, engaging, and profitable user experiences, they will influence user acquisition, adoption rates, customer retention, and ultimately, revenue growth. The focus on optimizing for "profitability" means their work is directly linked to the company's financial performance and its mission of reducing waste through efficient logistics.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in specific areas such as interaction design, user research, design systems, or accessibility.

• Mentorship & Leadership: Developing leadership skills through mentoring junior designers, potentially leading design efforts on specific product features or modules.

• Strategic Contribution: Growing influence on product strategy and roadmap decisions as experience and understanding of business objectives deepen.

• Industry Expertise: Gaining specialized knowledge in the logistics and sustainability tech sectors, becoming a valuable asset in a niche but growing market.

• Career Progression: Potential to advance to Senior Product Designer, Lead Product Designer, or even Head of Design roles within CtrlChain as the company scales.

📝 Enhancement Note: The "Medior" level is crucial; candidates should demonstrate not just execution skills but also the ability to think strategically about user problems and business goals. The growth opportunities highlight a company that invests in its employees' development.

🌐 Work Environment

Office Type: The role is specified as "On-site" in Eindhoven, Netherlands. This suggests a physical office environment designed to foster collaboration, innovation, and a strong company culture. The mention of "daily lunches at the office" reinforces this collaborative, in-person atmosphere.

Office Location(s): Eindhoven, North Brabant, Netherlands. This location places CtrlChain within a vibrant tech hub in the Netherlands, known for innovation and a strong talent pool in technology and design.

Workspace Context:

• Collaborative Spaces: The office environment is likely equipped with collaborative spaces, meeting rooms, and potentially informal areas to facilitate brainstorming and cross-functional discussions.

• Design Tools & Technology: Access to modern design software (Figma), collaboration platforms (Azure DevOps), and potentially user research tools.

• Team Interaction: Opportunities for regular face-to-face interaction with design, product, engineering, and marketing teams, fostering strong working relationships and efficient communication.

• Focus on Sustainability: The company's mission may be reflected in the office's design and operations, promoting an eco-conscious workspace.

Work Schedule: The standard work schedule is 40 hours per week. While primarily on-site, there might be some degree of flexibility regarding daily start and end times, which is common in European tech companies. This schedule is designed to accommodate the iterative nature of product development and collaboration within Agile frameworks.

📝 Enhancement Note: The emphasis on an on-site role with provided lunches and team-building activities points towards a company that values in-person collaboration and a strong team dynamic, which is often beneficial for creative and problem-solving roles like product design.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief review of your application, resume, and portfolio to assess basic qualifications and alignment with the role.

• Portfolio Presentation & Design Challenge: A more in-depth session where you will present your portfolio, discuss your design process, and likely tackle a specific design challenge relevant to CtrlChain's products. This may involve problem-solving, ideation, and demonstrating your approach to a real-world scenario.

• Team/Stakeholder Interviews: Interviews with Product Owners, Tech Leads, and potentially other designers or team members to assess your collaboration skills, technical understanding, and cultural fit.

• Final Interview: A concluding interview, possibly with a senior leader, to discuss your career aspirations, long-term vision, and final alignment with the company's strategic goals.

Portfolio Review Tips:

• Curate Wisely: Select 3-5 of your strongest, most relevant projects that showcase your end-to-end design process and impact. Prioritize projects that demonstrate B2B/SaaS experience or a clear connection to business objectives and user metrics.

• Tell a Story: For each project, clearly articulate the problem, your role, your thought process, the design decisions you made (and why), the tools you used, and the quantifiable outcomes or lessons learned.

• Highlight Impact: Focus on the results of your design work. Use data and metrics wherever possible to demonstrate how your designs improved user engagement, conversion rates, profitability, or solved specific business challenges.

• Showcase Figma Proficiency: Ensure your portfolio clearly demonstrates your skills in Figma, from wireframing to high-fidelity prototyping.

• Be Prepared to Discuss: Be ready to elaborate on any aspect of your portfolio, answer questions about your design choices, and discuss trade-offs you made.

Challenge Preparation:

• Understand the Business: Research CtrlChain's mission, industry (logistics, sustainability), and target users. Think about the challenges they face and how design can solve them.

• Practice Design Thinking: Be ready to walk through your design process for a hypothetical problem, including user empathy, ideation, prototyping, and testing.

• Focus on Metrics: If given a challenge, consider how you would measure the success of your proposed solution. Think about KPIs related to engagement, usability, and business value.

• Communicate Clearly: Practice articulating your ideas and design rationale concisely and persuasively to both technical and non-technical audiences.

📝 Enhancement Note: The emphasis on a "design challenge" and "profitability through data and analytics" in the interview process suggests that candidates will be evaluated not just on their design skills but also on their problem-solving abilities and their understanding of business impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI/UX design, wireframing, prototyping, and collaboration. Proficiency is essential.

• Azure DevOps: Used for project management, workflow tracking, and potentially version control of design assets or documentation. Familiarity is required.

Analytics & Reporting:

• User Analytics Tools (e.g., Google Analytics, Mixpanel, Amplitude): Essential for understanding user behavior, tracking engagement metrics, and informing design optimizations. Candidates should be comfortable interpreting data from such platforms.

• Data Visualization Tools: While not explicitly mentioned, experience with tools that help visualize data (e.g., Tableau, Power BI, or even advanced Figma features) can be beneficial for presenting insights.

CRM & Automation:

• CRM Systems (e.g., Salesforce, HubSpot): While not a primary design tool, understanding how design impacts CRM data, user journeys within CRM, and sales enablement is a plus, especially for B2B/SaaS.

• Automation Tools: Familiarity with how design integrates with or is influenced by automation workflows in logistics or business processes.

📝 Enhancement Note: The explicit mention of Figma and Azure DevOps, alongside user analytics tools, indicates the essential technology stack. Candidates should be prepared to discuss their experience with these tools and how they leverage them to achieve design and business objectives.

👥 Team Culture & Values

Operations Values:

• Innovation & Sustainability: A core value driving the company's mission to revolutionize logistics and reduce waste. Designers are expected to contribute innovative solutions that align with these goals.

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that product experiences are intuitive, efficient, and valuable.

• Data-Driven Decision Making: A reliance on data and analytics to inform product development and design choices, emphasizing measurable impact.

• Collaboration & Ownership: A culture where team members take ownership of their work, collaborate effectively across departments, and contribute to a shared vision.

• Continuous Improvement: A mindset of always seeking to optimize processes, designs, and outcomes, fostering a learning and growth environment.

Collaboration Style:

• Cross-Functional Integration: Designers work hand-in-hand with Product Managers, Engineers, and Marketing to ensure cohesive product development and go-to-market strategies.

• Feedback-Oriented: An open culture for giving and receiving constructive feedback on designs, promoting iterative improvement and shared learning.

• Agile Partnership: Active participation in Agile ceremonies (sprint planning, reviews, retrospectives) to ensure design is an integral part of the development cycle.

• Knowledge Sharing: Encouragement of sharing best practices, insights from user research, and new design techniques to elevate the entire team's capabilities.

📝 Enhancement Note: The values of innovation, sustainability, and data-driven decision-making are key cultural pillars. Candidates should be able to articulate how their design philosophy aligns with these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex user requirements and business objectives (including profitability) into elegant and functional design solutions.

• Navigating a Fast-Paced Environment: Adapting to the dynamic nature of a growing tech company, where priorities can shift and rapid iteration is common.

• Designing for a Complex Industry: Understanding the intricacies of the logistics sector and applying design principles to solve unique challenges related to supply chains and carrier operations.

• Maintaining Design Consistency: Ensuring a cohesive and high-quality user experience across a growing product suite, particularly as new features are developed.

• Integrating with Agile Workflows: Seamlessly fitting design processes into tight development sprints while maintaining design quality and user advocacy.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to explore and implement cutting-edge design patterns, interaction models, and user research methodologies.

• Industry Knowledge: Deepening expertise in the logistics and sustainability tech sectors, understanding market dynamics and user needs specific to these fields.

• Mentorship and Leadership: Developing leadership capabilities by mentoring junior designers and potentially taking on more responsibility for design strategy and team guidance.

• Tool Proficiency: Mastering advanced features of Figma and potentially exploring new design or analytics tools as they emerge.

• Cross-Functional Exposure: Gaining a broader understanding of product management, engineering, and business operations through close collaboration.

📝 Enhancement Note: Acknowledging these challenges shows an understanding of the role's complexities. The growth opportunities highlight CtrlChain's commitment to employee development and career advancement within the product design field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs and business requirements. How did you approach it, and what was the outcome?" (Focus on your decision-making process, trade-offs, and data-informed justification.)

• "How do you approach designing for profitability and engagement? Can you walk us through a project where your design directly impacted these metrics?" (Prepare a case study that quantifies impact.)

• "How do you integrate user research into your design process, especially within an Agile framework? What's your experience with specific research methodologies?" (Provide concrete examples of how research informed your designs.)

• "Imagine you are designing a new feature for our logistics platform. What would be your first steps, and how would you ensure it aligns with our sustainability mission?" (Demonstrate your strategic thinking and understanding of the company's core values.) Company & Culture Questions:

• "What interests you about CtrlChain's mission to reduce waste in logistics?" (Show genuine interest in the company's purpose.)

• "How do you see your design philosophy contributing to our company culture and values, particularly around innovation and data-driven decision-making?" (Align your personal values with the company's.)

• "How do you collaborate with engineers and product managers? Describe a challenging collaboration experience and how you resolved it." (Highlight your teamwork and problem-solving skills.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story: Problem -> Your Role -> Process -> Solution -> Impact.

• Quantify Everything Possible: Use numbers, percentages, and data points to showcase the success of your designs. Mention specific KPIs you influenced.

• Showcase Your Figma Skills: Demonstrate your prototyping capabilities and how you use Figma for collaboration and iteration.

• Explain Your "Why": Be prepared to articulate the rationale behind every design decision. What user needs were you addressing? What business goals were you supporting?

• Be Ready for Questions: Anticipate questions about your process, design choices, and the challenges you faced.

📝 Enhancement Note: These questions are tailored to assess strategic thinking, business acumen, and practical application of design skills within CtrlChain's specific context and industry.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your resume and cover letter to highlight your most relevant experience, particularly in UI/UX, product design, user research, and any B2B/SaaS or logistics-related projects. Clearly articulate your years of experience and proficiency with Figma.

• Portfolio Preparation: Ensure your portfolio is polished, easily accessible (link provided with application), and clearly showcases 3-5 of your best projects. Focus on demonstrating your end-to-end design process, your role, the impact of your work with quantifiable results, and your proficiency with Figma.

• Company Research: Thoroughly research CtrlChain's mission, products, industry, and values. Understand their focus on sustainability and revolutionizing logistics. This will be crucial for tailoring your application and preparing for interview questions.

• Interview Practice: Prepare to discuss your portfolio in detail and practice answering common product design interview questions, especially those related to user research, design process, collaboration, and business impact. Be ready for a design challenge.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.