UX Product Designer, Partner Tools

📍 Job Overview

Job Title: UX Product Designer, Partner Tools

Company: Roku

Location: San Jose, California

Job Type: Full-Time

Category: User Experience (UX) / Product Design

Date Posted: 2026-07-24

Experience Level: Mid-Level (3+ years)

Remote Status: Hybrid

🚀 Role Summary

• Design and deliver user-centered solutions for complex enterprise tools and partner-facing platforms, focusing on seamless workflow optimization and self-service capabilities.

• Collaborate extensively with Product Management, Engineering, and Business Stakeholders to translate business objectives and user needs into intuitive, high-quality design outcomes.

• Own the end-to-end design process, from initial concept and requirements gathering through to implementation support, ensuring a consistent and delightful user experience.

• Leverage generative AI tools and workflows to enhance design processes, improve efficiency, and scale impact within the Partner Tools domain.

📝 Enhancement Note: This role is specifically for designing enterprise-level tools that support internal operations and external partner interactions, distinguishing it from consumer-facing UX roles. The emphasis on "Partner Tools" and "self-service capabilities" indicates a B2B/SaaS design focus. The requirement for generative AI skills suggests an innovative approach to design processes.

📈 Primary Responsibilities

• Design innovative and intuitive user experiences for new features and enhancements within Roku's enterprise tools, catering to both internal teams and external partners.

• Gather detailed user requirements and translate them into comprehensive user flows, interaction designs, and wireframes, incorporating feedback from cross-functional teams.

• Partner closely with Product Managers and Business Stakeholders to define core problems, articulate business goals, and identify key user outcomes that drive design strategy.

• Collaborate effectively with Engineering teams throughout the entire product development lifecycle, ensuring design feasibility and successful implementation.

• Utilize user journeys, research insights, and usability best practices to frame design approaches and advocate for the end-user in all design decisions.

• Own the complete design lifecycle for assigned features, effectively communicating design rationale and decisions to diverse audiences, including technical and non-technical stakeholders.

• Actively participate in design critiques, providing and receiving constructive feedback to elevate design quality and foster a collaborative design environment.

• Plan and deliver compelling design presentations to UX leadership, product teams, business stakeholders, and executive leadership.

• Integrate user research findings and usability best practices into all design work to champion the user's needs and ensure optimal user experience.

📝 Enhancement Note: The responsibilities highlight a full-cycle design ownership, from ideation and research to implementation and advocacy. The emphasis on "design rationale" and "presentations to executive teams" suggests a need for strong strategic communication and influence.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), or a closely related field.

Experience: 3+ years of professional experience in UX or Product Design, with a proven ability to work independently and collaboratively within a product team.

Required Skills:

• Demonstrated experience designing for enterprise tools or B2B platforms, showcasing an understanding of complex workflows and business-critical functionalities.

• Proficiency in UX design tools, with a strong emphasis on Figma or similar industry-standard platforms for creating user interfaces, wireframes, and prototypes.

• Hands-on experience collaborating with user researchers or conducting user research, and a strong ability to apply research findings to inform and iterate on design decisions.

• Deep empathy for users, coupled with a passion for innovation, problem-solving, and creating impactful digital products.

• Strong communication and presentation skills, with the ability to articulate design decisions, rationale, and user insights effectively to both technical and non-technical audiences.

• Ability to thrive in ambiguous environments, demonstrating adaptability and a proactive approach to rapidly iterating on designs and solutions.

• Solid understanding of current web standards and responsive design principles to ensure designs are scalable and accessible across various devices and platforms.

• Advanced and demonstrable skills with generative AI tools or workflows applied specifically to UX design processes. Preferred Skills:

• Experience in user journey mapping and creating detailed user flows to represent complex interactions and workflows.

• Familiarity with or experience in the streaming media or connected TV industry.

• Portfolio showcasing projects with measurable outcomes, demonstrating user-centered design solutions and their impact.

📝 Enhancement Note: The requirement for "Advanced and demonstrable skills with generative AI tools or workflows applied to UX" is a significant differentiator, indicating Roku's forward-thinking approach to design operations. The specific mention of Figma reinforces tool proficiency expectations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• An online portfolio link must be included with the resume, showcasing a range of UX/Product Design projects.

• Projects should clearly demonstrate user-centered design solutions, highlighting the problem, your process, and the implemented solution.

• Include examples of designs for enterprise tools or B2B platforms, illustrating your experience with complex user flows and business objectives.

• Showcase projects with measurable outcomes, demonstrating how your design decisions led to positive impacts, such as improved efficiency, user satisfaction, or achievement of business goals. Process Documentation:

• Portfolio case studies should detail your design process, including requirements gathering, user research, ideation, wireframing, prototyping, and user testing phases.

• Clearly articulate how user journeys and research insights informed your design approaches and decisions.

• Demonstrate your ability to collaborate with cross-functional teams (Product, Engineering, Business Stakeholders) throughout the design process.

• Highlight your experience in iterating on designs based on feedback from design critiques and formal reviews.

📝 Enhancement Note: The emphasis on "measurable outcomes" and "enterprise tools or B2B platforms" in the portfolio requirements is crucial for candidates to highlight. Demonstrating the application of AI or automation in their design process within case studies would be highly advantageous.

💵 Compensation & Benefits

Salary Range: The estimated annual salary for this position in California is between $150,000 - $175,000.

Benefits:

• Comprehensive health insurance, including medical, dental, and vision coverage.

• Equity awards, offering potential ownership and long-term financial growth.

• Life insurance and disability benefits for added financial security.

• Generous parental leave to support new families.

• Wellness benefits and resources to promote employee well-being.

• Paid Time Off (PTO) for rest, relaxation, and personal needs.

• Global access to mental health and financial wellness support and resources.

• Retirement savings options, such as 401(k)/pension plans.

• Commuter benefits may be available.

Working Hours: This is a full-time position. While specific daily hours are not detailed, the hybrid work arrangement suggests a standard professional work schedule, with an expectation of approximately 40 hours per week.

📝 Enhancement Note: The salary range is specific to California, reflecting local market conditions. The benefits package is extensive, covering health, financial, and personal well-being, which are key considerations for mid-level professionals. The inclusion of "Equity Awards" is a significant component of compensation at technology companies like Roku.

🎯 Team & Company Context

🏢 Company Culture

Industry: Streaming Media / Technology / Consumer Electronics. Roku is a leader in the TV streaming platform market, connecting consumers, content publishers, and advertisers.

Company Size: Roku is a large, publicly traded company with a significant global presence, employing thousands of individuals. This size offers opportunities for impact and career growth within a structured environment.

Founded: Roku was founded in 2002. Its history as a pioneer in streaming technology shapes its innovative and pragmatic approach to product development.

Team Structure:

• The User Experience (UX) team comprises UX designers, researchers, and writers, working in close collaboration with Product Management and Engineering.

• The Partner Tools team focuses on designing enterprise-level solutions that support internal operations and external partner interactions, indicating a structured reporting line within the broader product organization.

• Cross-functional collaboration is a core tenet, with designers working closely with product managers, engineers, and business stakeholders to achieve business goals and user outcomes. Methodology:

• Roku emphasizes a data-driven approach, leveraging user research and usability best practices to inform design decisions.

• The company values a pragmatic approach to innovation, focusing on building and delivering solutions to customers effectively.

• "Teamwork makes the stream work" and a culture of "problem-solvers" who "act boldly, move fast and accomplish extraordinary things through collaboration and trust."

Company Website: https://www.weareroku.com/

📝 Enhancement Note: Roku's culture is characterized by pragmatism, speed, collaboration, and a focus on execution. The "problem-solver" mentality and emphasis on "action" are key cultural indicators for potential employees. The scale of Roku suggests that operations roles are integrated into robust, established processes.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (3+ years of experience), requiring independent work alongside a product team and UX leadership. It involves end-to-end design ownership and direct contribution to critical enterprise tools.

Reporting Structure: The UX Product Designer will report to UX leadership and work closely with Product Managers and Engineering leads within the Partner Tools team. This structure allows for direct mentorship and exposure to product strategy.

Operations Impact: The designs created for Partner Tools directly impact the efficiency and success of both internal Roku operations and external content partners. This role has a tangible influence on business goals by streamlining workflows, enabling self-service, and enhancing partner productivity, which in turn supports Roku's broader mission of connecting the TV ecosystem.

Growth Opportunities:

• Skill Specialization: Deepen expertise in enterprise UX design, B2B platform intricacies, and advanced generative AI applications within design workflows.

• Leadership Development: Opportunities to lead design initiatives within the Partner Tools team, mentor junior designers, and present to executive leadership, building strategic influence.

• Cross-Functional Exposure: Gain broader experience by collaborating across various departments at Roku, potentially leading to opportunities in different product areas or specialized design functions.

• Industry Expertise: Develop a deeper understanding of the connected TV and streaming media industry from a partner and operational perspective.

📝 Enhancement Note: The growth opportunities emphasize deepening specialized skills in enterprise design and AI, alongside developing leadership and strategic communication capabilities. This is a significant step for UX professionals aiming to influence business operations.

🌐 Work Environment

Office Type: Roku operates a hybrid work model. Teams generally work in the office Monday through Thursday, with Fridays offering flexibility for remote work, unless specific role requirements dictate otherwise. This structure balances in-person collaboration with individual focus time.

Office Location(s): The primary office location for this role is San Jose, California. This is a hub for technology and innovation, offering a dynamic professional environment.

Workspace Context:

• The San Jose office likely offers a modern workspace designed to foster collaboration among cross-functional teams.

• Expect access to standard design tools and technologies, including Figma, and potentially AI-assisted design platforms.

• Opportunities for regular interaction with UX peers, product managers, engineers, and business stakeholders within the Partner Tools team and across Roku.

Work Schedule: The role is full-time, with a hybrid arrangement. While specific daily hours are flexible, the expectation is a standard professional work week, allowing for focused work and collaborative meetings. The hybrid model supports work-life balance.

📝 Enhancement Note: The hybrid model with designated office days is designed to maximize collaborative synergy while allowing for focused work. The San Jose location places the role within a vibrant tech ecosystem.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review your application, focusing on your resume and portfolio link. Be prepared to briefly articulate your experience with enterprise tools and generative AI.

• Hiring Manager Interview: A conversation with the hiring manager (Margret Schmidt) to assess your experience, design philosophy, cultural fit, and understanding of the role's requirements.

• Design Exercise/Portfolio Review: A critical stage where you'll present your portfolio. This may involve a deep dive into specific case studies, focusing on your process, problem-solving approach, user-centered decisions, and the impact of your designs. Expect questions about your collaboration with engineers and product managers, and how you've handled ambiguity.

• Cross-functional Interviews: You may meet with Product Managers, Engineers, or other stakeholders to evaluate your collaboration skills and ability to communicate design effectively across disciplines.

• Final Interview/Leadership Review: Potentially a final discussion with senior UX leadership to assess strategic thinking and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best showcase your experience with enterprise tools, B2B platforms, complex workflows, and ideally, any application of AI or automation in your design process.

• Structure Your Case Studies: For each project, clearly outline: the Problem, your Role, the Process (Research, Ideation, Design, Testing), the Solution, and the Outcomes/Impact (quantifiable if possible).

• Highlight AI/Automation: If you have projects where you leveraged generative AI or automation tools to improve efficiency, quality, or scale, make this a prominent part of your narrative.

• Focus on Impact: Emphasize how your designs solved business problems and improved user experiences for partners. Use metrics where available to demonstrate ROI.

• Be Ready for Questions: Anticipate questions about your design decisions, trade-offs, collaboration challenges, and how you handle feedback.

Challenge Preparation:

• Be prepared for potential design challenges that might involve analyzing a complex workflow, proposing solutions for a given partner tool problem, or critiquing an existing interface.

• Practice articulating your design process and rationale concisely. Understand how to frame problems, guide AI-assisted work, and review outputs.

• Demonstrate your understanding of user-centered design principles and your ability to apply them to enterprise contexts.

📝 Enhancement Note: The portfolio review is paramount. Candidates must highlight their experience with enterprise/B2B tools and their ability to leverage generative AI. A clear demonstration of process, problem-solving, and impact is essential.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a must.

• Generative AI Tools: Specific tools are not listed, but candidates should be ready to discuss how they've used AI (e.g., for ideation, content generation, workflow automation) in their design process.

• Prototyping Tools: Likely integrated within Figma or other dedicated tools for creating interactive prototypes.

Analytics & Reporting:

• While not directly a designer's tool, understanding how to interpret user analytics and A/B test results (potentially from tools like Amplitude, Google Analytics, or internal dashboards) will be beneficial for informing design decisions and measuring impact. CRM & Automation:

• Familiarity with enterprise software environments and how user interfaces interact with backend systems and workflows is advantageous. Understanding automation principles will be key for designing efficient partner tools.

📝 Enhancement Note: Figma is explicitly mentioned. The emphasis on "generative AI tools or workflows" is a critical, forward-looking requirement for this role. Designers should be prepared to discuss their proficiency and innovative use of these technologies.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the needs of both internal and external partners.

• Collaboration: Working effectively in cross-functional teams to achieve shared goals, valuing diverse perspectives and open communication.

• Innovation & Pragmatism: Embracing new technologies (like AI) and approaches while maintaining a grounded, results-oriented focus on delivering value to customers.

• Action & Execution: A culture that values individuals who not only devise solutions but also ensure they are built and delivered effectively.

• Continuous Improvement: A drive to optimize workflows, enhance user experiences, and scale impact through smart design and process enhancements.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be deeply embedded with Product Management and Engineering, fostering a seamless workflow and shared understanding.

• Feedback Culture: Regular design critiques and reviews are integral, promoting a culture of constructive feedback and continuous learning among peers and leadership.

• Knowledge Sharing: Proactive sharing of insights, best practices, and learnings across the UX team and with partner teams.

📝 Enhancement Note: Roku's culture values individuals who are both creative thinkers and effective doers, emphasizing collaboration, a pragmatic approach to innovation, and a strong focus on delivering tangible results. The integration of AI into workflows is likely seen as a key enabler of these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: The role requires comfort with ambiguity and the ability to define solutions in evolving environments, common in fast-paced tech companies.

• Complex Enterprise Workflows: Designing for intricate internal and partner tools necessitates a deep understanding of business processes and user needs within a B2B context.

• Balancing Stakeholder Needs: Effectively integrating input from diverse stakeholders (Product, Engineering, Business, Partners) while maintaining a cohesive and user-focused design vision.

• Adopting New Technologies: Staying current with and effectively integrating cutting-edge tools like generative AI into established design practices requires continuous learning and adaptation.

Learning & Development Opportunities:

• AI in Design: Significant opportunities to explore and implement generative AI tools and workflows, becoming a leader in AI-assisted UX design.

• Enterprise UX Expertise: Deepen specialized knowledge in designing for complex B2B platforms and partner ecosystems.

• Strategic Influence: Develop skills in presenting to executive teams and influencing product strategy through compelling design advocacy.

• Industry Exposure: Gain in-depth knowledge of the connected TV streaming market and its partner ecosystem.

📝 Enhancement Note: The primary growth opportunity lies in mastering the intersection of enterprise UX design and generative AI, positioning the candidate for future leadership in these domains.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an enterprise tool or B2B platform. What were the key challenges, how did you approach them, and what was the outcome?"

• "How have you used generative AI or automation tools in your design process? Walk us through a specific example, detailing the problem, your approach, and the impact."

• "How do you approach gathering requirements from multiple stakeholders with potentially conflicting needs for an enterprise tool?"

• "Describe a complex user journey you mapped for a B2B product. What insights did it reveal, and how did it influence your design?" Company & Culture Questions:

• "What excites you about Roku's mission and its position in the streaming TV market?"

• "How do you see your role contributing to Roku's culture of pragmatism and action?"

• "How do you give and receive feedback in design critiques, especially when working with engineers or product managers?"

• "Describe your experience working in a hybrid environment and how you ensure effective collaboration." Portfolio Presentation Strategy:

• Lead with Impact: Start each case study by clearly stating the problem and the measurable impact of your solution.

• Show, Don't Just Tell: Use visuals (screenshots, mockups, prototypes) to illustrate your design process and final outcomes.

• Articulate Your "Why": Be prepared to explain the rationale behind every design decision, especially concerning user needs, business goals, and any AI/automation applications.

• Highlight Collaboration: Emphasize how you worked with Product, Engineering, and other stakeholders throughout the project lifecycle.

• Practice Your Narrative: Rehearse your presentation to ensure a smooth, engaging, and concise delivery within the allotted time.

📝 Enhancement Note: Interviewers will be looking for evidence of not only design skill but also strategic thinking, collaboration, and an understanding of enterprise/B2B contexts, with a keen interest in how candidates leverage AI in their work.

📌 Application Steps

To apply for this UX Product Designer position:

• Submit your application through the provided link on the Roku careers site.

• Portfolio Customization: Tailor your online portfolio to prominently feature 2-3 of your strongest projects related to enterprise tools, B2B platforms, or complex workflow design. Ensure these projects clearly demonstrate your design process and measurable outcomes.

• Resume Optimization: Update your resume to highlight keywords such as "UX Design," "Product Design," "Enterprise Tools," "B2B Platforms," "Figma," "Generative AI," "User Research," and "Cross-functional Collaboration." Quantify your achievements whenever possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and collaboration experience. Prepare specific examples for questions about enterprise design challenges and your use of AI in design.

• Company Research: Familiarize yourself with Roku's products, mission, and company culture. Understand their position in the streaming market and their commitment to innovation and user experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.