Product Designer III

📍 Job Overview

Job Title: Product Designer III

Company: Santander

Location: São Paulo, Brazil

Job Type: Full Time

Category: Product Design / UX/UI

Date Posted: 2026-09-09

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Spearhead the creation of intelligent, simple, and effective interface designs for digital investment products.

• Drive product strategy by translating business objectives into seamless and intuitive user experiences.

• Leverage data analysis and user feedback to iterate on product designs and enhance user satisfaction.

• Manage the end-to-end design process, from conceptualization and prototyping to usability testing and final implementation.

• Contribute to Santander's mission of providing the world's best digital investment experience.

📝 Enhancement Note: While the title is "Product Designer III," the responsibilities and required experience level (5-10 years) suggest a senior-level role focused on strategic design contributions and potentially mentoring junior designers, rather than just execution. The emphasis on connecting business strategy with UX and delivering the "best digital investment experience" points to a role with significant impact on product direction.

📈 Primary Responsibilities

• Design intuitive and user-centric interfaces for digital investment platforms, ensuring a cohesive and engaging user experience.

• Develop and iterate on low, medium, and high-fidelity prototypes to visualize and test design concepts.

• Map comprehensive user flows and customer journeys to identify pain points and opportunities for improvement.

• Conduct rigorous usability testing sessions with target users to gather feedback and validate design decisions.

• Analyze quantitative data (web analytics) and qualitative insights to inform design iterations and optimize product performance.

• Collaborate closely with product managers, engineers, and stakeholders to align design solutions with business goals and technical feasibility.

• Maintain a high level of attention to detail and organizational skills to manage multiple design projects, prioritize tasks, and meet deadlines.

• Champion a user-centered design approach throughout the product development lifecycle.

• Contribute to the evolution of design systems and best practices within the product design team.

• Ensure designs comply with accessibility standards and brand guidelines.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on data-driven design and user research, which are critical for optimizing the user experience in the competitive fintech landscape. The requirement to "connect business strategy with user experience" and deliver the "best digital investment experience" indicates a strategic design role.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Product Designer III role.

Experience: 5-10 years of professional experience in digital product design, with a proven track record of delivering successful user experiences for web and mobile applications.

Required Skills:

• Figma Proficiency: Expert-level experience in using Figma for UI design, prototyping, and collaboration.

• Digital Product Development: Extensive experience in the end-to-end design process for digital products, from ideation to launch.

• Agile Methodologies: Deep understanding and practical experience with Agile frameworks such as Scrum and Kanban.

• Project Structuring & Management: Demonstrated ability to structure complex concepts and problems, managing projects from initial conception through to solution proposal.

• Data-Informed Design: Familiarity and practical experience in utilizing web analytics and user data to inform and validate design decisions.

• Communication & Presentation: Strong verbal and written communication skills, with a proven ability to articulate design ideas, present solutions effectively, and influence stakeholders.

• User Experience (UX) Design: Comprehensive understanding of UX principles, user-centered design methodologies, and best practices.

• User Interface (UI) Design: Strong aesthetic sensibilities and proficiency in creating visually appealing and functional user interfaces.

• Prototyping: Skill in creating interactive prototypes at various fidelity levels to communicate design intent and gather feedback.

• User Journey Mapping: Ability to map and analyze user flows and journeys to identify friction points and opportunities.

• Usability Testing: Experience in planning, conducting, and analyzing usability tests.

Preferred Skills:

• Investment Domain Experience: Prior experience working on products within the investment or financial services industry.

• Design Systems: Experience in contributing to or managing design systems.

• Cross-functional Collaboration: Proven ability to work effectively with cross-functional teams including product managers, engineers, and marketing.

📝 Enhancement Note: The "Requisitos Imprescindíveis" directly translate to required skills. The "Requisitos Desejáveis" are the preferred skills. The experience level of 5-10 years aligns with a "III" designation, indicating a senior position where strategic thinking and independent project management are key.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 3-5 comprehensive case studies demonstrating your design process for digital products, ideally within the fintech or investment sector. Each case study should detail the problem, your role, the process followed, design solutions, and measurable outcomes.

• Figma Prototypes: Include interactive Figma prototypes that illustrate your design thinking and interaction design capabilities.

• User Research & Testing: Evidence of user research methodologies, usability testing, and how insights influenced design decisions.

• Data Analysis Integration: Examples of how you've used data (web analytics, A/B test results) to inform and validate design choices.

• Problem Framing: Demonstrate your ability to break down complex problems and structure design solutions.

Process Documentation:

• Workflow Design: Present examples of how you've mapped user flows and designed efficient workflows.

• Agile Project Management: Illustrate how you've managed design projects within Agile frameworks (Scrum/Kanban), including artifact creation and collaboration with development teams.

• Iterative Design: Show examples of design iterations based on user feedback and data analysis, highlighting the evolution of a feature or product.

• Solution Proposals: Clearly articulate design proposals, explaining the rationale behind your choices and their alignment with business objectives.

📝 Enhancement Note: For a Product Designer III role, a portfolio is crucial. It should demonstrate not just visual design skills but also a strategic understanding of product development, user research, data analysis, and the ability to work within Agile environments. The emphasis on "Santander Investimentos" and "best digital investment experience" means showcasing relevant domain experience or a strong understanding of financial product design principles will be highly advantageous.

💵 Compensation & Benefits

Salary Range: The estimated salary range for a Product Designer III in São Paulo, Brazil, with 5-10 years of experience in the tech/fintech sector, typically falls between R$ 8,000 to R$ 14,000 per month. This range can vary based on the specific company's compensation philosophy, the candidate's exact experience, and negotiation.

Benefits:

• Meal Allowance: Financial support for meals.

• Health Insurance: Comprehensive medical coverage.

• Dental Insurance: Basic and intermediate dental plan options.

• Transportation Voucher: Support for commuting costs.

• Flexible Vacation: 24 business days of vacation, divisible into up to 6 periods, with 4 days usable every 2 months worked.

• Birthday Day Off: A dedicated day off for your birthday.

• Gym Membership: Access to fitness facilities through partners like Wellhub and Totalpass.

• Hybrid Work Model: A balanced approach with 2 days of remote work and 3 days in the office.

• Training Platforms: Access to over 100,000 courses for continuous learning.

• Career Development Paths: Structured opportunities for professional growth and advancement.

• Flexible Learning Incentive: Support for high-performance employees pursuing further education.

• Daycare Assistance: Support for childcare expenses.

• Birth Program: Program related to childbirth.

• Extended Maternity and Paternity Leave: Enhanced leave periods for new parents.

• Life Insurance: Financial protection for beneficiaries.

• Be Healthy Program: Initiative promoting healthy habits.

• Personal Support Program (PAPE): Specialized professional support services.

Working Hours: Standard full-time hours, with a hybrid work model requiring 3 days in the office per week. The specific daily hours are not detailed but are typically around 8 hours per day.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior product design roles in São Paulo, Brazil, considering the fintech sector. The benefits listed are comprehensive and reflect common offerings from large financial institutions in Brazil. The "Flex Working" model details the hybrid structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Fintech. Santander Investimentos operates at the intersection of traditional banking and modern fintech, aiming to provide a complete and innovative investment experience. This dual nature means a culture that balances the stability and rigor of a global bank with the agility and forward-thinking of a startup.

Company Size: Santander is a large, multinational financial services group. The specific division, Santander Investimentos (formerly Toro Corretora), likely retains some of the agile spirit of its origins while benefiting from the scale and resources of the parent company. This suggests an environment with ample opportunities but also structured processes.

Founded: Santander was founded in 1857. Toro Corretora, the entity now integrated as Santander Investimentos, was established more recently, bringing its agile and technology-driven DNA to the larger organization. This blend creates a unique operational dynamic.

Team Structure:

• The Product Design team likely operates within a broader Product or Technology department.

• Reporting structure will involve a Design Lead or Head of Product, with Product Designers reporting to them.

• Cross-functional collaboration is essential, with designers working closely with Product Managers, Software Engineers, Data Analysts, and Business Stakeholders.

• The "Product Designer III" designation suggests a senior individual contributor role, potentially with informal mentorship responsibilities. Methodology:

• Data-Driven Design: Emphasis on using metrics and analytics to inform design decisions.

• Agile Development: Projects are managed using Scrum or Kanban, requiring close collaboration and iterative development cycles.

• User-Centered Design: A core philosophy focused on understanding and meeting user needs.

• Continuous Improvement: A commitment to iterating and enhancing products based on feedback and performance data.

Company Website: https://www.santander.com.br/ (General Santander Brazil) and potentially https://www.santanderinvestimentos.com.br/ or related Toro platform.

📝 Enhancement Note: The integration of Toro Corretora into Santander Investimentos is a key piece of context. It implies a culture that values both innovation and stability, and a team that needs to bridge the gap between agile startup practices and the operational rigor of a large bank.

📈 Career & Growth Analysis

Operations Career Level: This role is a Product Designer III, placing it at a senior individual contributor level. It signifies a level of expertise where designers are expected to lead complex projects, contribute to design strategy, and potentially mentor junior team members. The focus is on impactful design execution and problem-solving within the investment domain.

Reporting Structure: The Product Designer III will likely report to a Design Manager or Head of Product Design. They will work in close collaboration with Product Managers, Engineers, and other cross-functional teams. The reporting line will reflect a structure designed for efficient product development and delivery within the Santander Investimentos division.

Operations Impact: The Product Designer III plays a critical role in shaping the user experience of Santander's investment products. Their work directly impacts customer acquisition, retention, engagement, and ultimately, the company's revenue and market position in the competitive fintech landscape. By delivering intuitive and effective digital experiences, they contribute to customer satisfaction and loyalty, which are key drivers of financial success.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of product design, such as interaction design, user research, or design systems, within the investment domain.

• Leadership: Progress to Lead Product Designer or Design Manager roles, taking on more strategic responsibilities and team leadership.

• Cross-Functional Mobility: Transition into Product Management or other related roles within the broader Santander organization.

• Skill Development: Continuous learning through provided training platforms, workshops, and potential participation in industry conferences.

• Mentorship: Opportunity to mentor junior designers, honing leadership and coaching skills.

📝 Enhancement Note: The "III" designation strongly implies a senior contributor role with potential for leadership growth. The hybrid model and focus on a specific domain (investments) suggest opportunities for deep specialization and impact within a defined area of the business.

🌐 Work Environment

Office Type: The role is based in São Paulo at the "Santander Radar" location, described as a hybrid work environment. This suggests a modern office space designed to accommodate collaborative work, with dedicated areas for focused work, team meetings, and presentations.

Office Location(s): Radar - Rua Amador Bueno, 474 – Santo Amaro, São Paulo – SP. This is a physical office location requiring 3 days of in-office presence per week.

Workspace Context:

• Collaborative Spaces: The office will likely feature meeting rooms, breakout areas, and open spaces conducive to brainstorming and cross-functional team interactions.

• Tools & Technology: Access to standard office technology, high-speed internet, and potentially specialized hardware for design work. The team will utilize digital collaboration tools.

• Team Interaction: Opportunities for spontaneous discussions, team stand-ups, design critiques, and social interactions with colleagues from various departments.

Work Schedule: A hybrid model with 3 days in the office and 2 days remote. Standard full-time working hours are expected, with flexibility potentially offered within the broader company policies, though specific daily schedules are not detailed. The focus will be on delivering results and meeting project timelines.

📝 Enhancement Note: The hybrid model is a significant aspect of the work environment, offering a balance between in-person collaboration and remote flexibility. The specific office location in Santo Amaro, São Paulo, is a key detail for candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter will review applications and resumes, focusing on experience with Figma, digital product development, and Agile methodologies.

• Hiring Manager Interview: A discussion with the hiring manager to assess technical skills, design process, problem-solving abilities, and cultural fit. Be prepared to discuss your portfolio and specific project examples.

• Portfolio Review & Design Challenge: A more in-depth review of your portfolio, potentially including a take-home design challenge or a live whiteboarding session to assess your design thinking, problem-solving approach, and ability to articulate solutions.

• Team/Stakeholder Interviews: Meetings with potential team members (other designers, product managers, engineers) to evaluate collaboration skills and how you integrate with the existing team dynamics.

• Final Interview: Potentially a final interview with senior leadership to confirm suitability for the role and discuss career aspirations.

Portfolio Review Tips:

• Structure Your Narrative: For each case study, clearly articulate the problem statement, your specific role and contributions, the design process undertaken (research, ideation, prototyping, testing), key design decisions, and the final outcomes (quantifiable results where possible).

• Highlight Figma Expertise: Showcase your proficiency in Figma, including complex prototyping, component usage, and collaboration features.

• Emphasize Data & User Insights: Clearly demonstrate how you used data and user research to drive your design decisions and improve user experience.

• Showcase Problem-Solving: Focus on how you tackled complex challenges and arrived at effective, user-centered solutions.

• Tailor to Santander: If possible, subtly tailor your portfolio presentation to reflect an understanding of the financial services or investment domain, or express enthusiasm for learning it.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the problem, target audience, and business objectives.

• Think Aloud: During live challenges, articulate your thought process clearly. Explain your assumptions, the options you consider, and the rationale behind your chosen path.

• Prioritize & Scope: For take-home challenges, manage your time effectively. Focus on delivering a well-reasoned solution, even if it's not fully polished, rather than trying to solve everything superficially.

• Prepare for "Why": Be ready to defend your design choices and explain the trade-offs you made.

📝 Enhancement Note: The interview process for a Product Designer III role will be rigorous, focusing on both hard design skills and soft skills like communication, collaboration, and strategic thinking. A strong, well-documented portfolio is non-negotiable.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and collaboration. Proficiency is a must.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial.

• Design Systems Tools: Understanding of how to work with and contribute to design systems.

Analytics & Reporting:

• Web Analytics Platforms: Google Analytics, Adobe Analytics, or similar tools to track user behavior and product performance.

• Data Visualization Tools: Tableau, Power BI, or internal dashboards for analyzing user data and generating insights.

• A/B Testing Platforms: Tools for setting up and analyzing A/B tests to optimize designs.

CRM & Automation:

• Project Management Software: Jira, Asana, Trello, or similar for managing workflows within Agile teams.

• Collaboration Tools: Slack, Microsoft Teams for team communication and quick information sharing.

• User Feedback Tools: Hotjar, UserTesting.com, or similar for gathering qualitative user feedback.

📝 Enhancement Note: The explicit mention of Figma as a requirement makes it the most critical tool. Familiarity with analytics platforms is also highlighted as essential for data-informed design. Experience with project management tools like Jira is typical for Agile environments.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the customer.

• Innovation: A drive to explore new ideas and technologies to create cutting-edge financial products.

• Collaboration: A belief in teamwork and cross-functional partnerships to achieve common goals.

• Data-Driven Decision Making: Utilizing data and insights to guide product development and design choices.

• Agility & Adaptability: Embracing flexible methodologies and responding quickly to market changes and user feedback.

• Excellence: Striving for high-quality design and user experiences that set industry standards.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product managers, engineers, data analysts, and business stakeholders, fostering open communication and shared ownership.

• Iterative Feedback Loops: A culture where constructive feedback is regularly exchanged during design reviews, sprint retrospectives, and ad-hoc discussions.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and design patterns across the team and wider organization.

• Experimentation: A willingness to test new ideas and approaches, learning from both successes and failures.

📝 Enhancement Note: The integration of Toro's agile DNA with Santander's established practices suggests a culture that values both speed and robustness. The emphasis on user-centricity and data is paramount in the fintech space.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Regulation: Navigating the complexities of financial regulations while striving for innovative and user-friendly designs.

• Data Interpretation: Effectively translating complex financial data and user behavior analytics into actionable design improvements.

• Cross-functional Alignment: Ensuring consistent understanding and buy-in on design direction across diverse teams with potentially differing priorities.

• Evolving Fintech Landscape: Keeping pace with rapid technological advancements and shifting customer expectations in the digital investment space.

• Hybrid Work Integration: Maximizing collaboration and team cohesion in a hybrid work environment.

Learning & Development Opportunities:

• Specialized Training: Access to extensive online learning platforms and incentives for specialized courses in UX/UI, fintech, or related fields.

• Industry Conferences: Potential for attendance at leading design and fintech conferences to stay abreast of trends and network.

• Mentorship Programs: Opportunities to be mentored by senior designers or leaders, and to mentor junior team members.

• Cross-Departmental Exposure: Learning about different facets of the financial services business through collaboration.

• Design System Contribution: Opportunity to influence and develop the company's design system, a key asset for scalability and consistency.

📝 Enhancement Note: The challenges are typical for a senior role in a regulated, fast-paced industry. The growth opportunities are substantial, reflecting Santander's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product design challenge you faced and how you approached it using data and user research." (Focus on your structured problem-solving, user-centricity, and data utilization.)

• "How do you ensure your designs align with both business objectives and user needs, especially in a regulated industry like finance?" (Emphasize your ability to balance competing priorities and connect strategy to execution.)

• "Walk us through a project where you had to influence stakeholders or gain buy-in for your design decisions. What was your strategy?" (Highlight your communication, presentation, and negotiation skills.) Company & Culture Questions:

• "What interests you about Santander Investimentos and the fintech/investment space?" (Research the company's mission, recent news, and the specific challenges in the investment market.)

• "How do you approach collaboration within a hybrid team environment?" (Discuss your strategies for effective communication, asynchronous work, and in-person collaboration.)

• "What are your thoughts on delivering the 'best digital investment experience'?" (Relate this to user-centricity, ease of use, security, and innovation.) Portfolio Presentation Strategy:

• Tell a Story: For each case study, guide the interviewer through your process, highlighting key decisions and learnings.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Focus on "Why": Be prepared to explain the rationale behind every significant design choice.

• Showcase Figma Skills: Demonstrate interactive elements and complex layouts within your Figma prototypes.

• Be Ready for Questions: Anticipate questions about your process, challenges, and how you'd apply your skills to Santander's specific context.

📝 Enhancement Note: The interview process will likely assess not only design skills but also strategic thinking, business acumen, and cultural fit. Preparing specific examples that align with the company's stated goals and values is crucial.

📌 Application Steps

To apply for this Product Designer III position:

• Submit your application through the Santander Careers portal via the provided URL.

• Tailor Your Resume: Highlight keywords and experiences directly relevant to the job description, such as "Figma," "Product Design," "Agile," "User Experience," "Data Analysis," and any investment-related experience. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio is polished, easily navigable, and showcases 3-5 strong case studies that demonstrate your full design process and impact. Prioritize projects that align with fintech or digital product development.

• Prepare Your Narrative: Practice explaining your portfolio projects concisely, focusing on the problem, your solution, your process, and the results. Be ready to discuss your experience with Figma and Agile methodologies in detail.

• Research Santander Investimentos: Understand their mission, target audience, and the competitive landscape of digital investments. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.