Multimedia Graphic Designer

📍 Job Overview

Job Title: Multimedia Graphic Designer

Company: KoboToolbox

Location: Mexico

Job Type: FULL_TIME

Category: Creative & Media / Art & Design / Marketing Operations

Date Posted: 2026-09-13

Experience Level: 2-5 years

Remote Status: Remote Solely

🚀 Role Summary

• Drive KoboToolbox's external communications and fundraising efforts through the creation of compelling visual content.

• Blend traditional graphic design with video production, photography, and animation to produce engaging digital assets for web, social media, and online learning platforms.

• Translate complex impact data and beneficiary stories into visually engaging content that inspires donor engagement and builds brand awareness.

• Bridge art and technology to create impactful donor-focused materials that showcase the organization's humanitarian impact.

📝 Enhancement Note: This role is positioned as a blend of creative execution and strategic brand communication, with a strong emphasis on supporting fundraising initiatives. The "newly created position" suggests an opportunity to shape the function and its impact within the organization. The requirement for "significant overlap in daily working availability with US East Coast business hours" is a critical factor for candidates outside of North America.

📈 Primary Responsibilities

• Design and produce a comprehensive range of fundraising and communications materials, including donor communications, social media imagery, impact infographics, digital banners, website content, and dynamic presentation decks.

• Maintain and evolve organizational brand standards, ensuring consistency across all visual communications while adapting designs for diverse donor audiences (high-net-worth individuals, foundations, corporate partners).

• Develop campaign-specific visuals to support major gift cultivation, individual giving programs, and online donor engagement strategies.

• Plan, produce, and edit professional videography and photography for field programs, storytelling, and impact documentation, including managing external providers.

• Create engaging social media visuals, short-form videos, and motion graphics to drive donor acquisition, storytelling, and awareness campaigns, optimizing content for various platforms.

• Manage and organize a digital asset library (photos, videos, animation, graphics, templates) for efficient reuse and accessibility across teams.

• Assist with donor-facing digital tools, such as campaign landing pages, e-newsletters, and virtual event materials, ensuring a mobile-first and accessible user experience.

• Collaborate with teams and stakeholders to build cohesive visuals aligned with organizational goals and manage the organization's brand architecture and guidelines.

📝 Enhancement Note: The responsibilities highlight a dual focus on both internal brand consistency and external-facing, donor-centric content creation. The inclusion of "managing external providers" and "coordinating with external video and photography providers" suggests a need for project management and vendor liaison skills in addition to creative execution.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Graphic Design, Multimedia Arts, Digital Media, or a related field is implied by the role's requirements and typical industry standards.

Experience: 2 to 5+ years of experience working for a creative agency or similar environment with a design and/or multimedia focus. Experience in an online working environment, including familiarity with coordination and productivity tools, is also specified.

Required Skills:

• Proficiency in design and video editing software, specifically Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom), or comparable tools (e.g., Affinity, Canva, CapCut).

• Experience in creating dynamic business or donor pitches using software such as PowerPoint, Google Slides, Keynote, or similar presentation tools.

• Proven ability to create compelling social media content.

• Experience with web design principles and best practices.

• Strong understanding of print production and digital optimization best practices.

• Demonstrated commitment to mission-driven work, specifically in humanitarian aid, global health, or development.

• Ability to ensure significant overlap in daily working availability with US East Coast business hours. Preferred Skills:

• Working knowledge of 3D modeling and texturing tools (e.g., Blender, Cinema 4D, Maya).

• Experience utilizing AI tools for creative asset scaling.

• Experience designing direct-response marketing materials and executing A/B testing.

• Deep understanding of WCAG and ADA-compliant design standards for web and display experiences.

• Experience leading freelance designers or reviewing creative output.

• Familiarity with coordination and productivity tools such as Notion, Zulip, Loom, and Linear.

📝 Enhancement Note: The emphasis on Figma as a primary tool, alongside the broader Adobe Creative Suite, indicates a need for modern design workflow proficiency. The preference for experience with direct-response marketing and A/B testing suggests that KoboToolbox views design not just as aesthetic creation but as a driver of measurable outcomes, particularly in fundraising. The explicit mention of WCAG/ADA compliance points to a commitment to accessibility in digital communications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong, specialized digital portfolio is mandatory, showcasing a diverse range of multimedia and graphic design work.

• Must include a concentration of digital assets, photography, and videography, alongside traditional graphic design elements.

• Specific examples of web graphics, custom motion graphics, videos, animation, digital ads, and other marketing materials are expected.

• The portfolio should demonstrate the ability to translate complex data and stories into visually engaging content. Process Documentation:

• The role implies a need to document and maintain brand standards and guidelines, serving as a form of process documentation for visual identity.

• The creation and management of a digital asset library suggest a need for organized asset management processes.

• Experience with print production and digital optimization best practices implies an understanding of workflow processes from design to final output.

📝 Enhancement Note: The portfolio requirement is highly specific, emphasizing digital and multimedia outputs. Candidates should curate their portfolios to prominently feature examples that align with the responsibilities, particularly those related to fundraising, storytelling, and digital channels. The "specialized digital portfolio" suggests it should be tailored and not a generic collection of work.

💵 Compensation & Benefits

Salary Range: Based on the 2-5 years of experience requirement, location in Mexico, and the specialized skill set (including Adobe Creative Suite and Figma), a competitive salary range for a Multimedia Graphic Designer in Mexico would typically fall between MXN $30,000 to MXN $55,000 per month. This estimate considers the cost of living in Mexico, the demand for multimedia design skills, and the nonprofit sector's compensation benchmarks.

Benefits:

• Genuine Impact: Contribute directly to projects affecting millions globally, working with international humanitarian organizations and community-based partners in 200 countries.

• Meaningful Work Environment: Join a team tackling global challenges through innovative data collection tools that create lasting change.

• Diverse Team: Be part of a globally diverse, inclusive team that values equity and inclusion across all spectrums.

• Flexible Work Culture: Enjoy mutual flexibility, with a culture prioritizing work-life balance.

• Professional Development: Access generous professional development opportunities.

• Health & Wellness (US/Canada Candidates): 5 medical insurance options, dental, and vision (up to 80% premium covered), plus life insurance and Long Term Disability.

• Financial Security (US/Canada Candidates): 401(k) retirement plan with 100% match up to 2%.

• Work-Life Balance (US/Canada Candidates): 20 days paid time off, 12 floating holidays, unlimited sick days, and paid parental leave.

Working Hours: While the exact number of hours is listed as 40, the role emphasizes "significant overlap in daily working availability with US East Coast business hours," indicating a need for flexibility to align with a US-based team's schedule, despite the remote location.

📝 Enhancement Note: The benefits package is tiered, with core benefits for all remote employees and additional comprehensive benefits specifically for US and Canadian candidates, reflecting the organization's primary operational base. The salary estimate is a crucial point for candidates in Mexico, as it's an AI-generated projection based on industry standards and location.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Open-Source Tools), Humanitarian Aid, Development, Human Rights. KoboToolbox operates at the intersection of technology and social impact, providing critical data collection tools for organizations working on the front lines of global challenges.

Company Size: While not explicitly stated in the provided data, KoboToolbox is described as a "nonprofit technology organization" with a platform used by "over 35,000 nonprofit organizations worldwide" and collecting "more than 25 million surveys per month." This suggests a significant operational footprint and a substantial user base, implying a medium to large-sized organization with distributed teams.

Founded: The founding date is not provided, but the organization's established presence and the scale of its platform indicate a mature and experienced entity in the nonprofit technology space.

Team Structure:

• The role is a "newly created position," suggesting an expansion of the communications or marketing team, or the establishment of a dedicated multimedia function.

• The need for overlap with US East Coast business hours implies a significant presence or primary team operations within that timezone.

• Collaboration is expected across various teams, including those focused on fundraising, communications, and potentially program implementation, given the nature of the content to be produced. Methodology:

• Data-driven decision-making is central to KoboToolbox's mission, with the organization providing tools for data collection. This likely extends to their own internal operations and communications strategies.

• Emphasis on creating "equitable data solutions" and empowering communities suggests a user-centric and impact-focused approach.

• The role requires translating "complex impact data and beneficiary stories into visually engaging assets," indicating a methodology that blends analytical understanding with creative storytelling.

Company Website: https://www.kobotoolbox.org/

📝 Enhancement Note: The company's mission-driven nature is a core cultural element. Candidates should demonstrate genuine interest in humanitarian work and understand the importance of data in driving social impact. The remote-first, globally distributed nature of the workforce, coupled with a need for US East Coast timezone alignment, suggests a culture that values asynchronous communication, clear documentation, and proactive collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role represents an intermediate-level position within the creative and communications function, specifically focused on multimedia design. It's a specialist role with the potential to grow into a senior multimedia designer or a lead creative position, especially if the function expands. The "newly created position" aspect offers an opportunity to define and grow the scope of responsibilities.

Reporting Structure: The reporting structure is not explicitly defined, but it's likely that this role will report to a Communications Manager, Marketing Director, or a similar leadership position overseeing external relations and digital presence.

Operations Impact: The Multimedia Graphic Designer will have a direct impact on KoboToolbox's ability to secure funding and raise awareness. Their work in creating compelling visuals for fundraising campaigns, donor communications, and brand storytelling is crucial for engaging potential donors, demonstrating impact, and ultimately supporting the organization's mission-driven initiatives. The ability to translate complex data into accessible narratives is key to this impact.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in video production, animation, and advanced design software, potentially exploring 3D modeling or AI-assisted creative tools as preferred skills are utilized.

• Leadership Potential: With experience, there's potential to lead freelance designers, mentor junior creatives, or take on more strategic creative direction for campaigns.

• Specialization: Develop a deep understanding of design for humanitarian and development sectors, becoming a subject matter expert in impact storytelling through visual media.

• Cross-functional Exposure: Collaborate with fundraising, program, and technology teams, gaining broader insight into the organization's operations and impact.

📝 Enhancement Note: The "newly created position" is a significant growth opportunity. Candidates who are proactive, can establish best practices, and demonstrate significant impact will be well-positioned for future advancement within KoboToolbox or similar mission-driven organizations. The emphasis on "potential and growth mindset" in the job description suggests that the organization values learning and development.

🌐 Work Environment

Office Type: This is a fully remote position ("TELECOMMUTE," "Remote Solely"). There is no physical office associated with this role, allowing for work from any location within Mexico.

Office Location(s): The role is based in Mexico, offering flexibility for the candidate to work from their preferred location within the country.

Workspace Context:

• The work environment is remote, requiring strong self-discipline, time management, and proactive communication.

• Candidates will need to ensure they have a reliable internet connection and a suitable home office setup to produce high-quality multimedia content.

• Collaboration will occur primarily through digital channels and online meeting platforms, necessitating proficiency with remote work tools.

• The team culture values flexibility and work-life balance, but also requires "significant overlap in daily working availability with US East Coast business hours."

Work Schedule: The standard working hours are 40 per week. However, the requirement for "significant overlap in daily working availability with US East Coast business hours" means that the exact daily schedule might need to be adjusted to accommodate team meetings and collaboration with colleagues in different time zones.

📝 Enhancement Note: While fully remote, the timezone alignment requirement is crucial. Candidates must be comfortable structuring their workday to be available during specific US East Coast hours for essential team interactions, even if their core working hours are based in Mexico.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and creative output.

• Portfolio Review & Discussion: Candidates will likely present their portfolio, discussing specific projects, their creative process, the challenges faced, and the impact of their work. Be prepared to articulate your role and contributions.

• Skills-Based Assessment: This may involve a practical design challenge or a case study related to creating fundraising or impact-focused visuals. Focus on demonstrating your ability to translate briefs into compelling visuals.

• Behavioral & Cultural Fit Interviews: Interviews with team members and leadership to assess alignment with KoboToolbox's mission, values, and remote work culture. Prepare to discuss your passion for the mission and your experience working in a diverse, global team.

• Final Interview: May involve senior leadership to discuss the role's strategic importance and long-term vision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your multimedia skills (video, animation, photography, graphic design), your ability to tell stories, and your success in supporting communication or fundraising goals.

• Highlight Impact: For each project, clearly articulate the objective, your specific contribution, the process you followed, the tools used, and the measurable results or impact achieved. Quantify success where possible.

• Showcase Brand Adaptability: Include examples that demonstrate your ability to work within brand guidelines and adapt designs for different audiences and platforms.

• Demonstrate Technical Proficiency: Ensure your portfolio includes examples of work created with Figma, Adobe Creative Suite, and presentation software.

• Storytelling is Key: Frame your portfolio as a narrative of your creative journey and problem-solving capabilities.

Challenge Preparation:

• Understand the Mission: Familiarize yourself with KoboToolbox's work, their target audiences (donors, humanitarian organizations), and the types of stories they share.

• Practice Translating Briefs: Be ready to take a hypothetical brief (e.g., "Create visuals for a campaign to fund mobile data collection in disaster zones") and outline your approach, key messages, and visual concepts.

• Focus on Efficiency & Creativity: Demonstrate how you can produce high-quality work efficiently, potentially leveraging AI tools or templates, while maintaining creative excellence.

• Accessibility Awareness: If presented with a web design or digital asset challenge, consider accessibility standards (WCAG/ADA) in your proposed solutions.

📝 Enhancement Note: The "potential and growth mindset" mention in the qualifications suggests that interviewers will be looking for candidates who are not only skilled but also eager to learn and contribute to the evolution of the role and the team's capabilities. Articulating how you would approach building the digital asset library or establishing new visual processes could be a strong differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: A primary tool for design, implying a need for proficiency in collaborative interface design, prototyping, and asset creation.

• Adobe Creative Suite: Comprehensive suite including:

  • Photoshop: For image editing and manipulation.
  • Illustrator: For vector graphics and illustrations.
  • InDesign: For page layout and print/digital publications.
  • Premiere Pro: For professional video editing.
  • After Effects: For motion graphics and visual effects.
  • Lightroom: For photo editing and management.

• Presentation Software: PowerPoint, Google Slides, Keynote, or similar for creating dynamic business and donor pitches.

Analytics & Reporting:

• While not explicitly listed as tools, the role requires understanding "digital optimization best practices" and potentially supporting "campaign landing pages" and "e-newsletters," which implies familiarity with web analytics and email marketing platforms for measuring content performance. CRM & Automation:

• Not directly mentioned as part of this role's toolset, but understanding how design assets integrate with CRM (e.g., for donor communications) or marketing automation platforms could be beneficial.

📝 Enhancement Note: The emphasis on Figma and the specific Adobe Creative Suite applications indicates a need for modern, industry-standard design software proficiency. Candidates should be prepared to discuss their experience with these tools and how they leverage them for efficient and effective multimedia content creation. Familiarity with AI tools for creative scaling is a plus.

👥 Team Culture & Values

Operations Values:

• Mission-Driven Impact: A core value is contributing to KoboToolbox's mission of improving data collection for humanitarian, development, and human rights work. Visuals should reflect and enhance this mission.

• Equity and Inclusion: The organization is committed to creating an inclusive environment and celebrating diversity. This should be reflected in the design choices and the representation within visual content.

• Collaboration and Flexibility: As a remote, global team, collaboration is key, supported by a culture that values mutual flexibility and work-life balance.

• Data-Informed Creativity: While creative, the work is expected to be informed by data and used to achieve specific communication and fundraising goals. Designs should aim to drive engagement and inspire action.

• Continuous Improvement: The "potential and growth mindset" expectation suggests an openness to learning, adapting, and improving processes and creative output.

Collaboration Style:

• Digital-First: Primarily through online platforms, project management tools, and video conferencing.

• Proactive Communication: Given the remote and global nature, clear, concise, and proactive communication is essential.

• Cross-Functional: Working closely with fundraising, communications, and potentially program teams to understand needs and deliver relevant visual assets.

• Feedback-Oriented: Openness to receiving and providing constructive feedback to ensure the best possible creative outcomes aligned with organizational goals.

📝 Enhancement Note: Candidates should be prepared to articulate how their personal values align with KoboToolbox's mission and how they contribute to an inclusive and collaborative remote work environment. Demonstrating an understanding of how design supports fundraising and impact communication will be crucial.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Donor Needs: Effectively translating complex humanitarian impact data and stories into compelling visuals that resonate with diverse donor segments while adhering to brand guidelines and organizational goals.

• Remote Collaboration Across Time Zones: Ensuring seamless communication and workflow with a globally distributed team, particularly maintaining availability during US East Coast business hours from Mexico.

• Managing Diverse Media Production: Coordinating the creation of a wide range of multimedia assets (graphics, video, photography, animation) and potentially managing external vendors or freelancers.

• Keeping Pace with Evolving Digital Trends: Continuously adapting to new design tools, platforms, and best practices in digital media and social media engagement.

Learning & Development Opportunities:

• Advanced Multimedia Skills: Opportunity to master advanced techniques in video editing, motion graphics, and animation, potentially exploring 3D design or AI tools.

• Fundraising & Communications Strategy: Gain deeper insights into how visual content directly supports fundraising campaigns, donor stewardship, and brand building within the nonprofit sector.

• Impact Storytelling Expertise: Develop a specialized skill set in visually communicating the impact of humanitarian and development work.

• Remote Team Leadership: Potential to evolve into a lead creative role, managing projects and potentially freelance resources.

📝 Enhancement Note: The "newly created position" presents both challenges and significant growth opportunities. Candidates who are self-starters, adept at problem-solving, and eager to shape the function will thrive. Highlighting how one would proactively address potential challenges will be beneficial.

💡 Interview Preparation

Strategy Questions:

• "How would you approach creating a visual campaign to attract major donors for KoboToolbox's work in [specific region/program area]?" (Focus on storytelling, target audience, and media mix).

• "Describe your process for translating complex data into an engaging infographic for a donor report." (Emphasize data interpretation, visual hierarchy, and clarity).

• "How do you ensure your multimedia content is accessible and compliant with WCAG/ADA standards?" (Demonstrate awareness of inclusive design principles).

• "Given our mission, how would you balance artistic expression with the need for authentic representation of beneficiaries and humanitarian work?" (Focus on ethical considerations and cultural sensitivity). Company & Culture Questions:

• "Why are you passionate about KoboToolbox's mission, and how does your design philosophy align with it?" (Connect your work to social impact).

• "How do you approach collaboration in a remote, globally distributed team, especially when managing different time zones?" (Highlight communication strategies and proactive engagement).

• "Describe a time you had to manage feedback from multiple stakeholders on a design project. How did you navigate it?" (Showcase diplomacy and project management skills).

• "What are your strategies for staying current with design trends and new technologies in multimedia?" (Demonstrate a commitment to continuous learning). Portfolio Presentation Strategy:

• Narrative Flow: Structure your presentation to tell a story about your capabilities, using your best projects as case studies.

• Highlight Problem/Solution: For each project, clearly define the challenge or objective, your creative solution, and the outcome or impact.

• Showcase Tool Proficiency: Mention and, if possible, demonstrate your use of Figma, Adobe Creative Suite, and presentation tools within your project examples.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., increased engagement, conversion rates, positive feedback).

• Tailor to KoboToolbox: Emphasize projects that align with Kobo's mission, target audiences, and the types of content they need (fundraising, impact stories, digital assets).

📝 Enhancement Note: Be prepared to discuss your experience with "AI tools responsibly to quickly scale variations of ad creatives and assets" if you have it, as this is a preferred skill. Also, be ready to discuss your experience with online coordination and productivity tools like Notion, Zulip, Loom, or Linear.

📌 Application Steps

To apply for this Multimedia Graphic Designer position:

• Submit your application through the provided link on Workable.

• Curate a specialized digital portfolio that prominently features your multimedia design work, including digital assets, photography, videography, motion graphics, and web design examples. Ensure it demonstrates your ability to translate complex information into engaging visuals for communication and fundraising.

• Optimize your resume to highlight your 2-5+ years of relevant experience, proficiency in Figma and Adobe Creative Suite, and any experience with mission-driven organizations or fundraising communications. Use keywords from the job description.

• Prepare to articulate your process for creating compelling visual content, managing brand standards, and collaborating in a remote environment. Be ready to discuss specific projects from your portfolio and their impact.

• Research KoboToolbox thoroughly. Understand their mission, the impact of their tools, their target audiences (donors, humanitarian organizations), and their current visual communications. This will help you tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.