Creative Designer

📍 Job Overview

Job Title: Creative Designer

Company: Probe CX

Location: Quezon City, Metro Manila, Philippines

Job Type: Full time

Category: Creative Design / Business Development Support

Date Posted: 2026-09-14

Experience Level: 2-5 Years

Remote Status: Hybrid (3 days onsite, 2 days WFH)

🚀 Role Summary

• Develop compelling visual content for client-facing proposals, pitch decks, and tender submissions to support business development initiatives.

• Collaborate with cross-functional teams, including Business Development, Bid Writing, and Solutions Architects, to translate complex ideas into impactful visual narratives.

• Ensure brand consistency across all design materials, adhering to company guidelines for fonts, imagery, layouts, and messaging.

• Manage multiple design projects simultaneously, balancing creative requirements with tight deadlines and stakeholder feedback.

📝 Enhancement Note: This role is positioned as a hybrid between traditional graphic design and a crucial business development support function, focusing on the visual communication of complex solutions to external clients. The emphasis is on creating persuasive materials for sales and client acquisition.

📈 Primary Responsibilities

• Design and meticulously format high-quality client proposals, pitch decks, presentations, tender submissions, and event collateral.

• Transform intricate business concepts, value propositions, and technical information into clear, engaging, and persuasive visual content.

• Maintain strict adherence to brand guidelines, ensuring consistency in typography, imagery, layout, and overall brand presentation across all deliverables.

• Actively collaborate with Business Development, Bid Writers, and Solutions Architects to conceptualize creative solutions and refine design approaches.

• Participate in brainstorming sessions, contributing innovative visual ideas and strategic design perspectives to enhance client engagement materials.

• Effectively incorporate stakeholder feedback throughout the design process, balancing constructive criticism with the need to maintain design integrity and meet project deadlines.

• Support the ongoing development and improvement of the company's creative and solutions content library, ensuring assets are organized and readily accessible.

• Manage a portfolio of multiple design projects concurrently, prioritizing tasks, tracking progress, and proactively communicating updates to relevant stakeholders.

• Ensure all visual assets align with the company's established brand identity and visual standards.

📝 Enhancement Note: The core responsibilities highlight a blend of creative execution and strategic collaboration. The role requires not only strong design skills but also the ability to understand business objectives and translate them into compelling visual narratives that support sales and client acquisition efforts.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Visual Communication Design, or a related field, or equivalent practical experience.

Experience: Minimum of 3 years of professional experience in graphic design, presentation design, or a similar creative role.

Required Skills:

• Demonstrated proficiency in Adobe Creative Suite, with a strong emphasis on Adobe Photoshop, Adobe Illustrator, and Adobe InDesign for detailed layout and asset creation.

• Expertise in Microsoft Office Suite, particularly Microsoft PowerPoint and Microsoft Word, and/or Google Workspace (Google Slides, Google Docs) for creating and formatting professional business documents and presentations.

• Exceptional visual design skills, including a strong understanding of layout principles, typography, color theory, and composition.

• Proven ability to maintain brand consistency across diverse design projects and materials.

• Excellent attention to detail, ensuring accuracy in all visual and textual elements.

• Proven ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet stringent deadlines in a fast-paced environment.

• Strong verbal and written communication skills for effective collaboration and feedback integration.

• Demonstrated ability to collaborate effectively within a team and with various stakeholders. Preferred Skills:

• Experience designing for business development, sales, or proposal teams.

• Familiarity with project management methodologies and tools.

• A portfolio showcasing a range of creative design work, particularly in proposals, pitch decks, and corporate presentations.

• Understanding of user experience (UX) principles as they apply to presentation design and information flow.

📝 Enhancement Note: The qualifications emphasize a strong technical foundation in design software and a practical understanding of business communication tools. The "preferred skills" suggest a candidate who can quickly integrate into a business development context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of relevant design work, with a strong emphasis on client-facing proposals, pitch decks, and presentations.

• Demonstrate clear examples of how design solutions have supported business objectives, such as winning new business or strengthening client relationships.

• Include case studies or project highlights that illustrate your process from brief to final deliverable, emphasizing problem-solving and creative execution.

• Showcase proficiency in maintaining brand consistency and adapting design styles to different project requirements. Process Documentation:

• Provide examples or descriptions of your design workflow, from initial concept development and client brief interpretation to final file preparation and delivery.

• Detail your approach to incorporating feedback and managing revisions within a project lifecycle, highlighting efficient revision management strategies.

• Illustrate your methods for ensuring design quality, brand adherence, and timely project completion, particularly under pressure.

📝 Enhancement Note: A strong portfolio is critical for this role, as it directly demonstrates the candidate's ability to execute the core responsibilities. The emphasis on process documentation within the portfolio suggests a need for candidates who can articulate their design methodology and problem-solving approach.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Creative Designers with 3-5 years of experience in Metro Manila, Philippines, a competitive salary range is estimated between PHP 40,000 to PHP 70,000 per month. This estimate accounts for the hybrid work setup, the specialized nature of business development design, and the required software proficiencies.

Benefits:

• Hybrid work arrangement offering flexibility with 3 days onsite and 2 days remote work per week.

• Day shift schedule, promoting a healthy work-life balance.

• Opportunities for professional development and skill enhancement in visual communication and business development support.

• Contribution to a growing company with a global client base, offering exposure to diverse projects and industries.

• Standard employee benefits as per Philippine labor laws, which typically include statutory contributions (SSS, PhilHealth, Pag-IBIG), paid leaves, and potential performance-based bonuses.

Working Hours: Standard full-time working hours, likely 8 hours per day, 5 days a week, totaling approximately 40 hours per week. The "dayshift" schedule indicates typical business hours.

📝 Enhancement Note: Salary is estimated based on market research for similar roles in the Philippines, considering the specified experience level and hybrid work model. Benefits are inferred based on typical offerings for full-time positions in the region and the information provided.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) / Customer Experience (CX) solutions, with a focus on technology and innovation.

Company Size: Probe Group operates globally, indicating a medium to large enterprise structure. The specific team size for Design is not specified but is likely part of a larger Business Development or Marketing function.

Founded: Probe Group was founded with a clear ethos of continuous improvement and a drive to innovate within the CX industry. This foundational principle suggests a culture that values progress, challenges, and a proactive approach to service delivery.

Team Structure:

• The Creative Designer will likely be part of a broader Business Development or Marketing department, working closely with Bid Writers, Solutions Architects, and Sales teams.

• The reporting structure will likely involve a Design Lead, Marketing Manager, or Head of Business Development, depending on the internal organization.

• Cross-functional collaboration is central to this role, requiring seamless integration with teams focused on sales strategy, technical solutions, and content creation. Methodology:

• Probe CX likely employs data-driven approaches to understand client needs and market trends, which the design team will visually interpret.

• Workflow planning and optimization are critical, especially in managing proposal and pitch deck creation efficiently to meet client deadlines.

• Emphasis is placed on leveraging creative solutions to enhance client engagement and support business growth, suggesting a proactive and innovative approach to design challenges.

Company Website: https://www.probecx.com/

📝 Enhancement Note: The company culture is described as passionate, curious, and driven by a purpose to "do it better." This suggests an environment that encourages innovation, continuous learning, and a results-oriented mindset, which will be reflected in the design team's contributions.

📈 Career & Growth Analysis

Operations Career Level: This role is typically considered an intermediate-level position within a creative or business development support function. It requires a solid foundation of design skills and practical experience in applying them to business-critical materials. The scope involves executing designs based on established briefs and contributing to the visual strategy of client engagements.

Reporting Structure: The Creative Designer will likely report to a manager or lead within the Business Development, Marketing, or a dedicated Proposal Management team. This structure ensures alignment with sales objectives and client engagement strategies.

Operations Impact: The Creative Designer's impact is significant, directly influencing how Probe CX presents its solutions, capabilities, and value propositions to prospective and existing clients. High-quality, compelling visual materials are crucial for making strong first impressions, conveying complex information clearly, and ultimately contributing to successful client acquisition and retention, thereby impacting revenue generation.

Growth Opportunities:

• Specialization: Develop deep expertise in proposal design, pitch deck strategy, and visual storytelling for complex BPO/CX solutions.

• Advanced Design Skills: Opportunity to expand proficiency in advanced design techniques, motion graphics, or interactive presentation tools.

• Leadership Potential: With proven success, potential to move into a Senior Creative Designer role, Lead Designer, or even manage a small design team.

• Cross-Functional Exposure: Gain deeper understanding of business development, sales cycles, and client relationship management through close collaboration.

📝 Enhancement Note: This role offers a clear path for growth beyond pure graphic design, enabling the professional to become a key contributor to the sales and business development engine of the company. The impact is tied directly to revenue generation through enhanced client communication.

🌐 Work Environment

Office Type: The role is based in Eastwood Global One, Quezon City, a modern business district known for its professional office spaces and amenities. The work setup is hybrid, blending office-based collaboration with remote work flexibility.

Office Location(s): Eastwood Global One, Eastwood City, Quezon City, Philippines. This location is a well-established business hub with accessible public transportation and amenities.

Workspace Context:

• The hybrid model fosters a collaborative environment for days spent in the office, encouraging team interaction, brainstorming sessions, and direct feedback with colleagues from Business Development, Bid Writing, and Solutions teams.

• The company likely provides access to necessary design software and hardware, along with a professional office setup conducive to creative work.

• Opportunities for direct interaction with key stakeholders involved in client engagements are abundant during onsite workdays.

Work Schedule: The "dayshift" schedule implies working standard business hours, typically Monday to Friday. The hybrid arrangement allows for 2 days of remote work, offering flexibility in managing personal schedules while ensuring team collaboration and accessibility during core business hours.

📝 Enhancement Note: The hybrid work setup is a key feature, balancing the collaborative needs of design and business development with the flexibility of remote work. The office location in a major business district suggests a professional and well-resourced working environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills, experience, and alignment with the role's requirements. Be prepared to showcase relevant projects.

• Technical/Creative Assessment: This may involve a design challenge or a portfolio review session where you'll be asked to discuss your process, design choices, and how you've solved specific visual communication problems for business development.

• Behavioral/Cultural Fit Interview: Interviews with hiring managers and potential team members to assess your collaboration style, communication skills, problem-solving approach, and fit with Probe CX's culture.

• Final Interview: Potentially with senior leadership to discuss your strategic contribution and long-term potential within the company.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that directly align with the job description (proposals, pitch decks, presentations).

• Showcase Process: For each project, detail the problem (client need/brief), your approach (strategy, concept), your execution (design choices, tools used), and the outcome/impact (how it supported business goals).

• Highlight Collaboration: If possible, mention how you collaborated with writers, sales teams, or subject matter experts.

• Brand Consistency Examples: Include examples demonstrating your ability to adhere to and effectively implement brand guidelines.

• Prepare to Present: Be ready to walk through your portfolio, articulate your design rationale, and answer questions about your technical skills and problem-solving abilities.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the brief, the target audience, and the business objective.

• Focus on Clarity & Impact: Prioritize clear communication and persuasive visuals over purely aesthetic flair.

• Time Management: Practice creating a concise presentation or design solution within a reasonable timeframe.

• Articulate Your Strategy: Be ready to explain your design decisions, how they address the brief, and what impact they aim to achieve.

📝 Enhancement Note: The application process will heavily rely on portfolio assessment. Candidates should prepare to demonstrate not just design skills but also their understanding of business objectives and their ability to translate complex information into effective visual communications for sales and client acquisition.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: High proficiency required in Adobe Photoshop (image editing, asset creation), Adobe Illustrator (vector graphics, logos, icons), and Adobe InDesign (layout, page design for proposals and documents).

• Microsoft Office Suite: Expert-level skills in Microsoft PowerPoint (presentation creation, formatting, animations) and Microsoft Word (document formatting, templating).

• Google Workspace: Proficiency in Google Slides (cloud-based presentations) and Google Docs (document collaboration) is a strong asset, especially for hybrid collaboration.

Analytics & Reporting:

• While not a primary focus, understanding how design impacts engagement metrics (e.g., click-through rates on digital presentations, proposal win rates) could be beneficial. Familiarity with basic data interpretation to inform design choices is a plus. CRM & Automation:

• No direct CRM or automation tool proficiency is listed as a requirement, but an understanding of how these systems feed into proposals or client engagement processes might be advantageous.

📝 Enhancement Note: The technology stack is heavily focused on industry-standard graphic design and business presentation software. Proficiency in Adobe Creative Suite and Microsoft PowerPoint is paramount.

👥 Team Culture & Values

Operations Values:

• Excellence in Delivery: A commitment to producing high-quality, professional, and impactful design work that supports client engagements and business objectives.

• Collaboration & Teamwork: Valuing close partnerships with Business Development, Bid Writers, and Solutions teams to achieve shared goals.

• Innovation & Creativity: Encouraging fresh ideas and novel visual approaches to solve communication challenges and stand out in proposals.

• Adaptability & Responsiveness: Ability to manage changing priorities, incorporate feedback effectively, and deliver under tight deadlines.

• Brand Stewardship: A dedication to upholding and enhancing the company's brand identity through consistent and professional visual representation.

Collaboration Style:

• Cross-functional Integration: The role necessitates seamless collaboration with non-design teams, requiring clear communication and an understanding of their objectives.

• Feedback-Driven Process: An open and constructive approach to receiving and implementing feedback from stakeholders to refine designs.

• Proactive Communication: Regularly updating team members and managers on project status, potential roadblocks, and creative solutions.

📝 Enhancement Note: The culture emphasizes a proactive, collaborative, and results-driven approach. The values reflect a need for designers who can function as strategic partners within the business development process, not just as order-takers.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complexity: The primary challenge will be translating intricate technical or business concepts into easily understandable and visually appealing designs for diverse client audiences.

• Balancing Creative Vision with Brand Constraints: Ensuring designs are innovative and engaging while strictly adhering to established brand guidelines and client requirements.

• Managing Multiple Stakeholder Inputs: Effectively synthesizing feedback from various stakeholders, who may have differing opinions or priorities, into a cohesive final design.

• Meeting Tight Deadlines: The nature of proposals and pitch decks often involves urgent turnaround times, requiring efficient workflow and time management.

Learning & Development Opportunities:

• Specialized Design Training: Opportunities to attend workshops or online courses focused on advanced presentation design, proposal graphics, or visual storytelling techniques.

• Industry Exposure: Gaining in-depth knowledge of the BPO/CX industry and the specific solutions Probe CX offers, which can inform more strategic design decisions.

• Mentorship: Potential to learn from experienced Business Development professionals, Bid Writers, and senior designers within the organization.

• Tool Proficiency Enhancement: Deepening expertise in Adobe Creative Suite and exploring new design tools or software that can improve efficiency and output quality.

📝 Enhancement Note: The challenges are inherent to a role that bridges creative design with high-stakes business communication. Growth opportunities are geared towards enhancing both design craft and strategic business acumen.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating a compelling pitch deck from scratch. What are the key elements you focus on?" (Focus on understanding the brief, audience, key messaging, visual strategy, and iterative feedback.)

• "How do you ensure brand consistency across multiple design deliverables, especially when working with different teams or clients?" (Highlight your understanding of brand guidelines, asset management, and communication protocols.)

• "Walk us through a challenging proposal or presentation design project you worked on. What was the challenge, how did you approach it, and what was the outcome?" (Use the STAR method and focus on problem-solving, design choices, and business impact.) Company & Culture Questions:

• "What do you know about Probe CX and the BPO/CX industry?" (Research the company's services, values, and recent news. Understand the competitive landscape.)

• "How do you handle constructive criticism or conflicting feedback from stakeholders on a design project?" (Emphasize your ability to listen, understand intent, find common ground, and propose solutions.)

• "Describe your experience working in a hybrid environment. How do you ensure effective collaboration and productivity?" (Highlight your communication strategies, time management, and proactive engagement.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio around key project types (proposals, pitch decks) or by impact (e.g., projects that led to successful bids).

• Narrative: For each project, tell a story: the challenge, your solution, your process, and the results. Quantify impact where possible (e.g., "contributed to a successful bid worth X").

• Visuals: Ensure your presentation is visually polished, clean, and representative of your best work. Use high-quality mockups and clear typography.

• Conciseness: Be prepared to present your top 3-5 projects within a given timeframe, focusing on the most relevant aspects for this role.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design proficiency but also strategic thinking, collaboration skills, and an understanding of how design contributes to business development success. The portfolio is a critical tool for showcasing these abilities.

📌 Application Steps

To apply for this Creative Designer position:

• Submit your application through the provided Workday link: https://probegroup.wd3.myworkdayjobs.com/Careers/job/Quezon-City-MNL-Philippines/Creative-Designer_JR14353

• Tailor Your Resume: Ensure your resume highlights experience in proposal design, pitch decks, presentation graphics, and proficiency with Adobe Creative Suite and Microsoft PowerPoint. Use keywords from the job description.

• Curate Your Portfolio: Select your strongest, most relevant design samples (proposals, pitch decks) and prepare to articulate your process, design rationale, and the business impact of your work. A dedicated section for business development visuals is crucial.

• Prepare for Design Challenges: Anticipate a potential design task or portfolio review where you'll need to demonstrate your skills and problem-solving approach under a time constraint.

• Research Probe CX: Understand their services, target clients, and company culture to better articulate your fit and interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.