Product Designer (HK)

📍 Job Overview

Job Title: Product Designer (HK)

Company: Kody

Location: Hong Kong, Admiralty, Hong Kong

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 30, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end product design process, from initial research and conceptualization to final UI implementation, ensuring a human-centered and data-driven approach.

• Drive the development of user-friendly solutions for Kody's innovative mobile point-of-sale platform and payments aggregator, specifically within the hospitality sector.

• Collaborate closely with product managers, engineers, sales, and customer success teams to deliver best-in-class visual designs, transitions, and animations.

• Contribute to the continuous improvement of design practices, processes, and tooling, including the evolution of the company's design system.

📝 Enhancement Note: This role is positioned within a fast-growing fintech startup, emphasizing rapid iteration and a significant impact on product development. The "Product Designer (HK)" title suggests a focus on the Hong Kong market and collaboration with a UK-based team, requiring strong cross-cultural communication skills. The description highlights a strong emphasis on user research, data validation, and ownership from concept through to engineering handover.

📈 Primary Responsibilities

• Conduct comprehensive user research and domain analysis to deeply understand merchant needs, internal user workflows, and customer journeys within the hospitality and payments industry.

• Take full ownership of product specifications, information architecture, user flows, and user experience for assigned projects, ensuring alignment with business objectives and user needs.

• Develop and validate design hypotheses through rapid UX prototyping and user testing, iteratively refining designs to prioritize and deliver against critical project requirements.

• Create high-fidelity UI visual designs, including transitions and animations, adhering to a 'best-in-class' standard that enhances usability and aesthetic appeal.

• Liaise effectively with engineering teams throughout the development lifecycle, conducting design reviews and ensuring the final product meticulously matches design specifications and quality expectations.

• Actively contribute to the ongoing enhancement of design practices, processes, and tooling, including the maintenance and expansion of the design system.

• Build strong working relationships with sales and customer success teams to ensure product marketing needs are met for new releases, translating design work into effective go-to-market collateral.

📝 Enhancement Note: The responsibilities clearly indicate a hybrid UX/UI role with significant emphasis on research and validation, moving beyond just visual design. The requirement to "take full ownership" and liaise with multiple departments suggests a need for strong self-management and communication skills, typical of early-stage startups where individuals often wear multiple hats.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and understanding of design principles is expected.

Experience: Minimum of 2 years of professional experience in product or commercial UX/UI design.

Required Skills:

• Demonstrated proficiency in Figma for creating high-fidelity designs, interactive prototypes, and design specifications.

• A strong, demonstrable human-centered design approach, grounded in user research methodologies and empathy.

• Excellent communication skills, with the ability to clearly articulate design choices, rationale, and user insights to cross-functional teams and stakeholders.

• High degree of adaptability to thrive in a fast-paced, dynamic startup environment with evolving priorities.

• Proven ability to work autonomously, manage workload effectively, and proactively seek assistance or clarification when needed.

• A genuine passion for design, coupled with a proactive attitude towards continuous learning and professional growth.

• Strong written and verbal English communication skills for seamless collaboration with the UK team and international stakeholders.

Preferred Skills:

• Prior experience in B2B or B2B2C environments, understanding the nuances of designing for businesses and their end-users.

• Cross-platform design experience, including iOS, Android, and web applications.

• Experience designing or contributing to projects built with Webflow.

• Familiarity with or knowledge of payments or financial products, understanding the specific user needs and regulatory considerations.

• Experience in developing, maintaining, or contributing to design systems.

• Proven experience in conducting and synthesizing user testing sessions to inform design decisions.

• Skills in data analytics and a solid understanding of accessibility practices in design.

• A keen interest in emerging technologies and their potential application in product design.

📝 Enhancement Note: The required skills emphasize practical application and tool proficiency (Figma) alongside core design thinking. The inclusion of both English and basic Chinese communication skills is crucial for this role, reflecting the international nature of the company and the local market focus. The preferred skills point towards candidates who can hit the ground running with specific industry knowledge and broader technical capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Submission of a portfolio is mandatory, containing at least two detailed case studies that clearly showcase your individual contributions to product design projects.

• Case studies should highlight the design process followed, from problem definition and research to ideation, prototyping, and final execution.

• Crucially, case studies must articulate the outcomes achieved, quantifying impact where possible (e.g., user adoption, conversion rates, efficiency gains, user satisfaction improvements).

Process Documentation:

• Showcase experience in documenting user flows and wireframes that clearly map out user journeys and system interactions.

• Provide examples of prototypes (interactive or static) that effectively communicate design concepts and allow for user testing and feedback.

• Illustrate how you have used data and research findings to inform design decisions and validate hypotheses throughout the design process.

• Examples of how you have collaborated with engineering teams to ensure successful implementation of designs, including design handoff documentation or processes.

📝 Enhancement Note: The portfolio requirement is central to this application. The emphasis on "individual contributions" and "outcomes achieved" means candidates should select case studies that clearly delineate their role and demonstrate tangible impact, not just team efforts. The expectation is to see a structured approach to design problem-solving.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 2-5 years of experience in Hong Kong, a competitive salary range is estimated between HK$30,000 to HK$45,000 per month. This range accounts for the specific requirements of the role, the fintech industry, and the cost of living in Hong Kong.

Benefits:

• Employee Share Ownership Plan (ESOP): Opportunity to own a stake in the company's growth and success.

• Pension Contributions: Employer contributions to your retirement savings plan.

• Regular Team Socials and Events: Opportunities for team building and fostering a strong company culture.

• New Office Space in Admiralty: A modern and well-equipped workspace located in a prime Hong Kong district.

• Enhanced Parental Leave: Generous leave policies to support new parents.

Working Hours: A standard full-time work week, typically around 40 hours per week, with flexibility expected to meet project deadlines and collaborate effectively with international teams.

📝 Enhancement Note: The salary estimate is derived from analysis of similar Product Designer roles in Hong Kong, considering the fintech sector and the specified experience level. The benefits package is comprehensive, reflecting a startup environment that values employee ownership and well-being. The working hours are standard, but the nature of a startup and international collaboration implies potential for occasional extended hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech / Technology, with a specific focus on payment solutions for the hospitality industry. Kody is a UK-based startup that has secured fresh funding from top-tier tech investors and leading hospitality brands, indicating strong market validation and growth potential.

Company Size: As a growing startup, Kody likely operates with a lean, agile structure. The team is expanding, suggesting a dynamic environment where individual contributions are highly visible and impactful. This size fosters a collaborative atmosphere where cross-functional interaction is common.

Founded: Kody is a relatively young fintech startup, indicating a culture of innovation, rapid execution, and a willingness to embrace new technologies and methodologies. This often translates to a less hierarchical structure and more direct communication channels.

Team Structure:

• The Product Design team is being shaped to enhance all product work streams, suggesting it's a developing function within the company. You will be part of an "exciting product squad setup," implying an agile, cross-functional team structure focused on specific product areas (e.g., payments, banking, loyalty, onboarding).

• You will report to a Product Lead or Head of Product, working closely with Product Managers, UX Researchers, and UI Designers within your squad.

Methodology:

• Data-Driven Design: The role emphasizes using data and research to inform design decisions and validate hypotheses, moving away from purely aesthetic choices.

• Human-Centered Design: Prioritizing the needs and experiences of merchants, their teams, customers, and internal users is a core tenet.

• Agile Development: The "product squad" setup and fast-paced environment suggest an agile development methodology, with frequent iterations and feedback loops.

• Continuous Improvement: A commitment to refining design practices, processes, and tooling, including the design system, indicates a culture of learning and optimization.

Company Website: kody.com (Inferred from domain_derived)

📝 Enhancement Note: The company culture is typical of a well-funded, ambitious fintech startup: fast-paced, innovative, and focused on impact. The international presence (UK/HK) means cross-cultural collaboration is key. The emphasis on "shaping our design team" suggests an opportunity to influence design processes and establish best practices.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer. It requires a solid foundation of 2+ years of experience but offers significant scope for growth due to the startup environment. You will be expected to operate with a high degree of autonomy and ownership, contributing significantly to product strategy and execution.

Reporting Structure: You will be part of a product squad, likely reporting to a Product Manager or Head of Product. Collaboration will be extensive with engineering, sales, and customer success teams, providing exposure to various business functions.

Operations Impact: As a Product Designer in a startup, your work will have a direct and visible impact on the product's success, user adoption, and ultimately, revenue generation. By creating intuitive and efficient payment solutions, you will directly contribute to merchant satisfaction, retention, and Kody's competitive edge in the fintech and hospitality sectors.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in specific areas such as UX research, UI animation, design systems, or even product strategy, depending on your interests and business needs.

• Leadership Potential: As the design team grows, there may be opportunities to mentor junior designers, lead design initiatives, or evolve into a Design Lead role for specific product areas.

• Industry Expertise: Gaining deep knowledge of the fintech and hospitality sectors, understanding complex payment flows, and contributing to innovative solutions in these domains.

• Cross-functional Exposure: Working closely with sales and customer success can provide insights into market demands and customer feedback, broadening your understanding of the business beyond pure design.

📝 Enhancement Note: The startup environment at Kody offers accelerated growth potential. The role is designed for someone who wants to make a tangible impact and grow with the company, rather than a highly specialized, siloed position. The opportunity to shape design processes is a significant growth factor.

🌐 Work Environment

Office Type: The role is on-site, with a new office space located in Admiralty, Hong Kong. This suggests a modern, professional co-working or dedicated office environment designed to foster collaboration and productivity.

Office Location(s): Admiralty, Hong Kong. This is a prime business district, offering excellent accessibility via public transport and proximity to amenities.

Workspace Context:

• The new office space in Admiralty is likely equipped with modern amenities to support a productive work environment.

• Expect a collaborative atmosphere where open communication and teamwork are encouraged, especially given the close interaction with UK-based teams and local departments.

• Access to necessary design tools and technology will be provided, including Figma and other relevant software. The emphasis on a "design system" implies a structured approach to digital assets and workflows.

Work Schedule: The standard working hours are approximately 40 hours per week. However, in a startup environment, especially one with international collaboration, there may be a need for flexibility to accommodate meetings across different time zones (e.g., with the UK team) or to meet project deadlines.

📝 Enhancement Note: The on-site requirement in Admiralty, Hong Kong, points to a preference for in-person collaboration and team cohesion. The new office space suggests an investment in employee comfort and productivity, aligning with the company's growth phase.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening/Introductory Call (30 mins): A friendly, informal conversation to gauge mutual fit, understand your background, and introduce Kody's mission and values. Be prepared to briefly discuss your design philosophy and interest in fintech.

• Design Task & Presentation: A focused design challenge designed to assess your problem-solving skills, design process, and ability to translate requirements into a tangible solution. You will then present your work to the hiring team. This is a critical stage to showcase your portfolio content and design rationale.

• Stakeholder Conversation: A final interview with key stakeholders you would be working alongside, likely including product managers, engineering leads, or business representatives. This assesses your ability to collaborate, communicate effectively, and understand broader business objectives.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best represent your skills in UX/UI design, human-centered approaches, and problem-solving within complex domains (fintech, payments, B2B preferred).

• Highlight Your Role: Clearly articulate your specific contributions, responsibilities, and decision-making processes within each case study. Use "I" statements to denote individual actions.

• Showcase Process: Detail your research methods, ideation techniques, prototyping tools (especially Figma), and iteration cycles. Explain why you made certain design choices.

• Quantify Impact: Whenever possible, include metrics that demonstrate the positive outcomes of your designs (e.g., improved conversion rates, user satisfaction scores, task completion times, reduction in support tickets).

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-quality visuals and concise, impactful copy.

Challenge Preparation:

• Understand the Brief: Thoroughly read and understand the design task requirements. Ask clarifying questions if anything is ambiguous.

• Define the Problem: Clearly articulate the problem you are trying to solve and the user needs you are addressing.

• Structure Your Solution: Outline your approach, including research, ideation, design choices, and any assumptions made.

• Focus on Process: The evaluators will likely be more interested in how you approach the problem than just the final output.

• Practice Presentation: Rehearse your presentation to ensure it is concise, clear, and within any time limits. Be ready to answer questions about your design decisions.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also cultural fit and problem-solving ability in a startup context. The portfolio is paramount, and candidates should meticulously prepare their case studies to highlight impact and individual contributions. The design task is a practical assessment, so preparation is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for creating high-fidelity designs, interactive prototypes, and design specifications. Proficiency is mandatory.

• Prototyping Tools: Beyond Figma's built-in capabilities, familiarity with other prototyping tools may be beneficial.

• User Research Tools: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey).

Analytics & Reporting:

• Data Analysis Tools: Familiarity with tools that help analyze user behavior and product performance (e.g., Google Analytics, Mixpanel, Amplitude). The role mentions "data analysis" as a skill.

• Dashboard Tools: Experience with tools for visualizing data and tracking key performance indicators (KPIs) can be advantageous.

CRM & Automation:

• While not directly a CRM role, understanding how product design impacts CRM data and customer success workflows is beneficial.

• Webflow: A preferred skill, indicating potential use for landing pages or simpler web interfaces.

Other Potential Tools:

• Design System Management Tools: Familiarity with platforms for managing design systems.

• Project Management Tools: Experience with tools like Jira, Asana, or Trello for tracking tasks and collaboration.

• Collaboration Tools: Slack, Microsoft Teams for daily communication.

📝 Enhancement Note: Figma is explicitly stated as a mandatory tool. The emphasis on data analysis and preferred skills like Webflow and design systems suggests Kody is building a modern, integrated design and development stack. Candidates should be prepared to discuss their experience with these types of tools.

👥 Team Culture & Values

Operations Values:

• Human-Centered: A commitment to understanding and solving problems from the user's perspective, whether they are merchants, their staff, or end customers.

• Data-Driven: Decisions are guided by research, analytics, and validated hypotheses, ensuring that design efforts are effective and impactful.

• Collaborative: Open communication and teamwork are essential, especially with cross-functional teams in HK and the UK, and a willingness to share knowledge and feedback.

• Agile & Iterative: Embracing a fast-paced environment, comfortable with rapid iteration, and focused on delivering value incrementally.

• Growth Mindset: A continuous pursuit of learning, skill development, and improvement in design practices and product outcomes.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with Product Managers, Engineers, Sales, and Customer Success teams, contributing to a shared understanding of product goals and user needs.

• Open Feedback Culture: A willingness to both give and receive constructive feedback on designs and processes is crucial for continuous improvement.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across the team and with other departments.

• Proactive Communication: Maintaining clear and consistent communication, especially with remote team members, to ensure alignment and efficiency.

📝 Enhancement Note: The culture at Kody appears to be a blend of typical startup dynamism with a strong emphasis on user advocacy and data-informed decision-making. The international aspect necessitates a proactive and inclusive collaboration style.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively translating diverse user needs and complex payment workflows into a cohesive, user-friendly product that also meets aggressive business goals.

• International Collaboration: Navigating time zone differences and cultural nuances when working closely with the UK-based product team and potentially global stakeholders.

• Rapid Iteration in a Startup Environment: Adapting quickly to changing priorities, market feedback, and the need for frequent design updates and iterations.

• Designing for Specific Industries: Deeply understanding the unique operational constraints and user behaviors within the hospitality and payments sectors.

Learning & Development Opportunities:

• Deep Dive into Fintech & Payments: Gaining specialized knowledge in a rapidly evolving and complex industry.

• Design System Development: Opportunity to contribute significantly to or even lead the evolution of Kody's design system, a valuable skill for future roles.

• Cross-functional Exposure: Learning about sales strategies, customer success challenges, and engineering constraints, broadening your overall business acumen.

• Startup Growth Trajectory: Experiencing firsthand the growth and scaling of a funded startup, which can provide invaluable career experience.

📝 Enhancement Note: The challenges presented are inherent to a growth-stage fintech startup. The opportunities focus on specialization, leadership, and broad business understanding, making this a fertile ground for career development for an ambitious designer.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business requirements in a design project. How did you approach it, and what was the outcome?" (Focus on your decision-making process, compromise, and ability to justify your choices with data or user insights.)

• "How do you ensure your designs are accessible and inclusive for a diverse user base?" (Prepare to discuss specific accessibility standards or practices you follow and how you integrate them into your workflow.)

Company & Culture Questions:

• "Why are you interested in Kody and specifically in designing for the fintech/hospitality industry?" (Research Kody's mission, funding, and market position. Connect your passion for design with their goals.)

• "How do you approach collaborating with remote teams and stakeholders across different time zones?" (Discuss your communication strategies, preferred tools, and experience with asynchronous work.)

Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative: the problem, your journey to the solution, and the impactful result.

• Visuals First: Use compelling visuals (wireframes, mockups, prototypes, user flows) to illustrate your points. Don't just talk; show your work.

• Focus on Process & Impact: Clearly articulate how you arrived at your design solutions and what positive outcomes your work achieved. Quantify impact whenever possible.

• Be Prepared for Deep Dives: Anticipate questions about specific design decisions, challenges encountered, and alternative solutions you considered.

• Conciseness: Respect the interviewer's time. Be clear, direct, and avoid unnecessary jargon.

📝 Enhancement Note: The interview process is designed to assess both technical design skills and the ability to operate effectively within a startup context. Preparing specific examples for behavioral questions and practicing your portfolio presentation will be critical.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Curate your portfolio: Select and polish at least two case studies that best showcase your UX/UI design process, problem-solving skills, and quantifiable impact. Ensure your individual contributions are clearly highlighted.

• Tailor your resume: Optimize your resume to feature keywords from the job description, such as "Product Designer," "UX/UI," "Figma," "human-centered design," and any relevant industry experience (fintech, payments, B2B).

• Prepare for the interview stages: Practice articulating your design rationale, understanding Kody's business, and preparing concise answers to common behavioral and technical questions. Rehearse your portfolio presentation.

• Research Kody: Gain a deep understanding of Kody's product, target market, funding, and company mission. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.