Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Booking Experts

Location: Enschede, Overijssel, Netherlands & Zwolle, Overijssel, Netherlands

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: 2026-05-21

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the UX vision for a comprehensive hospitality software platform, translating complex back-office processes into intuitive and seamless user experiences.

• Own the end-to-end design process, from user research and ideation to high-fidelity prototyping and final implementation, ensuring alignment with business objectives.

• Leverage and expand the company's Design System within Figma, ensuring consistency, scalability, and efficiency across all product features.

• Collaborate closely with Product Managers and Engineers to bridge design and technical execution, ensuring a high standard of visual quality and functional performance.

📝 Enhancement Note: This role is positioned as a senior Product Designer, focusing on complex B2B software for the hospitality sector. The emphasis on translating "complex back-office processes" to "seamless user experiences" and "automation" indicates a need for a designer adept at problem-solving within operational workflows, not just front-end aesthetics. The required ownership of the Design System and collaboration with engineering suggests a hands-on role with significant strategic input.

📈 Primary Responsibilities

• Conduct in-depth user research to understand the daily challenges and needs of park managers, receptionists, and other hospitality professionals.

• Design intuitive user interfaces and workflows for BEX PMS, CMS, and other platform modules, focusing on efficiency and ease of use.

• Develop and maintain a robust Design System in Figma, ensuring consistency, scalability, and adherence to best practices across the product suite.

• Create detailed wireframes, user flows, prototypes, and high-fidelity mockups to effectively communicate design concepts and solutions.

• Collaborate with Product Managers to define product requirements and with Engineers to ensure accurate and efficient implementation of designs.

• Champion user-centered design principles throughout the product development lifecycle, advocating for the user's needs.

• Identify opportunities for process improvement and automation through thoughtful design solutions, contributing to the platform's competitive edge.

• Participate in design reviews, providing and receiving constructive feedback to elevate the overall product quality.

📝 Enhancement Note: The core responsibility of translating "complex back-office processes" into "simple, smart solutions" highlights the need for a designer who can deeply understand operational workflows and technical constraints. This goes beyond typical consumer UX and requires a strategic approach to B2B software design.

🎓 Skills & Qualifications

Education: Bachelor's degree level of thinking and working.

Experience: Minimum of 5 years of experience as a Product Designer, encompassing all phases of the design process.

Required Skills:

• Proven expertise in end-to-end Product Design, from initial research to final delivery.

• Advanced proficiency in Figma for wireframing, prototyping, and UI design.

• Deep understanding and practical experience with Design Systems, including their creation, expansion, and maintenance.

• Strong user research methodologies and the ability to translate insights into actionable design decisions.

• Excellent visual design skills with a keen eye for detail and aesthetics.

• Ability to make well-reasoned design decisions based on expertise, even with limited testing time.

Preferred Skills:

• Experience designing for B2B SaaS platforms, particularly within the hospitality or operational software sectors.

• Familiarity with automation concepts and their application within user interfaces.

• Experience with user testing and A/B testing methodologies.

• Knowledge of front-end development principles to facilitate better collaboration with engineers.

• Experience in expanding and evolving existing Design Systems.

📝 Enhancement Note: The requirement for "at least 5 years of experience" and the emphasis on "deep knowledge of Design Systems" and "making decisions based on expertise, even if there is no time for extensive testing" strongly indicate a senior-level role. The mention of "complex back-office processes" and "automation" suggests a need for a designer who can tackle intricate workflow challenges, not just surface-level UI.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating your process from problem definition to solution.

• Case studies that highlight your approach to understanding complex user needs and translating them into elegant, functional designs.

• Examples of your work with Design Systems, illustrating how you've contributed to or maintained them.

• Prototypes and high-fidelity mockups that demonstrate your UI design skills and attention to detail.

Process Documentation:

• Showcase how you document your design process, including user research findings, design rationale, and iteration history.

• Provide examples of how you have optimized workflows or introduced automation through design.

• Illustrate your approach to maintaining consistency and scalability through the use of Design Systems.

📝 Enhancement Note: Given the emphasis on complex processes and Design Systems, the portfolio should clearly demonstrate the candidate's ability to handle intricate workflows and maintain design consistency at scale. Expectation is for detailed case studies that explain the "why" behind design choices, especially in the context of operational efficiency and automation.

💵 Compensation & Benefits

Salary Range: €4,000 - €6,000 per month (gross). This estimate is based on the senior experience level (5+ years), the hybrid work arrangement in the Netherlands (Overijssel region), and the company's stated benefits. The range reflects typical compensation for experienced Product Designers in the Dutch tech market, with potential for higher compensation due to the specialized nature of the role and the added 10% bonus after one year.

Benefits:

• Competitive salary commensurate with seniority.

• Additional 10% salary bonus after one year of employment.

• Provision of a MacBook and a large external monitor for optimal workspace setup.

• Ergonomic workspace solutions including sit-stand desks.

• Participation in a bicycle plan, promoting sustainable commuting.

• Daily shared lunch with the team, fostering camaraderie and team cohesion.

• 25 vacation days per year.

• Annual salary increases, recognizing ongoing contribution and performance.

Working Hours: Approximately 40 hours per week, with a hybrid work arrangement allowing flexibility.

📝 Enhancement Note: The provided salary range is an estimation based on the given information and general market data for Product Designers with 5-10 years of experience in the Netherlands. The explicit mention of a 10% salary increase after one year and annual increases suggests a strong focus on retention and rewarding long-term employees. The conversion of 40 hours per week is based on standard full-time employment in the Netherlands.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology, specializing in Hospitality and Recreation Management Solutions. Booking Experts provides a comprehensive cloud-based ecosystem for holiday parks, recreation companies, hotels, and rental organizations, automating administrative, operational, and financial management.

Company Size: The provided data does not specify company size, but it is implied to be a growing tech company with dedicated product and engineering teams, evidenced by the structured interview process and benefits offered.

Founded: The founding date is not specified, but the company offers established products like BEX PMS and CMS, suggesting a mature operational history.

Team Structure:

• The Product Design role likely sits within a Product department, collaborating closely with Product Managers and Engineers.

• The structure suggests cross-functional teams focused on specific product areas or features.

Methodology:

• User-centric design approach, emphasizing understanding user challenges in the hospitality sector.

• Agile development methodologies are implied through collaboration with engineers and product managers.

• Emphasis on Design Systems for consistent and scalable product development.

• Data-driven decision-making is encouraged, balancing expertise with empirical evidence.

Company Website: https://jobs.bookingexperts.com

📝 Enhancement Note: The company operates in a niche but critical sector of the hospitality industry, providing essential automation tools. This suggests a culture that values practical solutions, efficiency, and deep understanding of client operations. The hybrid model and focus on team lunch indicate a blend of flexibility and community.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, demanding significant autonomy and expertise. The candidate is expected to lead design initiatives, mentor others implicitly through their work, and significantly influence the product's user experience and strategic direction.

Reporting Structure: The role reports to a Product Manager or Head of Product, with close collaboration with Engineering teams. There's an expectation to take ownership and "set the course" for design.

Operations Impact: The Product Designer's impact is crucial for Booking Experts' success. By creating intuitive and efficient user experiences for complex operational processes, they directly contribute to customer satisfaction, adoption rates, and the platform's ability to automate and improve business operations for clients in the hospitality sector. This directly influences revenue through customer retention and acquisition.

Growth Opportunities:

• Skill Specialization: Deepen expertise in B2B SaaS design, hospitality software, and advanced Design System implementation.

• Leadership Potential: Opportunity to become a Design Lead or Architect within the product team, guiding design strategy and potentially managing junior designers as the team grows.

• Cross-functional Mastery: Enhance collaboration skills with product management and engineering, potentially moving into Product Management roles or technical leadership.

• Industry Expertise: Become a recognized expert in UX for the hospitality tech sector.

📝 Enhancement Note: The explicit mention of "setting the course" and the senior experience requirement point towards significant autonomy and influence. Growth opportunities are likely tied to expanding responsibilities within product strategy and potentially team leadership, rather than just linear progression.

🌐 Work Environment

Office Type: Hybrid work model, with a physical office presence in Enschede. The office serves as a hub for collaboration, team lunches, and focused work.

Office Location(s):

• Pantheon 28, 7521 PR Enschede, Overijssel, Netherlands

Workspace Context:

• The office environment is set up to support hybrid work with sit-stand desks and large monitors.

• Daily team lunches foster a connected and collaborative atmosphere, encouraging informal knowledge sharing and team building.

• Access to modern tools like MacBooks and large screens supports productive design work.

• The location in the Overijssel region is a specific requirement, suggesting a preference for local talent or candidates willing to commute to either office.

Work Schedule: A standard 40-hour work week is expected. The hybrid arrangement offers flexibility in terms of where work is performed, but core collaboration hours will likely be established.

📝 Enhancement Note: The requirement to be "living in the Overijssel region" is a key differentiator for this role, indicating a preference for local candidates or those willing to relocate within the region. This might also suggest a company culture that values in-person connection for specific collaborative activities.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit your application along with your portfolio.

• Initial Screening (within 5 business days): A quick review of your application and portfolio for suitability.

• First Interview (Enschede Office): A meeting at the Enschede office to assess overall fit and discuss the role's alignment with your experience and career goals.

• Second Interview: A more in-depth discussion focusing on your technical expertise, design process, and problem-solving skills, likely involving a case study or design challenge.

• Offer: A proposal to join the team as a Senior Product Designer.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design process for each project, highlighting user research, problem definition, ideation, iteration, and final solutions.

• Demonstrate Figma & Design System Mastery: Include examples of your work within Figma and specifically how you've utilized or contributed to Design Systems. Show your understanding of component-based design and scalability.

• Highlight Complex Problem-Solving: Focus on projects where you translated complex operational requirements or back-office processes into user-friendly interfaces. Quantify impact where possible.

• Tell a Story: Structure your portfolio presentations to tell a compelling narrative about the problem, your approach, and the impact of your design solutions.

• Tailor to Booking Experts: Briefly explain why your skills and experience are a strong match for Booking Experts' mission and the hospitality software domain.

Challenge Preparation:

• Be prepared to discuss your approach to designing for complex B2B workflows and automation.

• Anticipate questions about how you handle design decisions with limited user testing data.

• Prepare to explain your philosophy on Design Systems and their role in product development.

• Think about how you would approach a specific design problem related to hospitality management software.

📝 Enhancement Note: The interview process explicitly mentions the portfolio as a critical component. Candidates should be ready to discuss specific projects in detail, focusing on their thought process, problem-solving skills, and contributions to design systems and complex workflows. The requirement for an in-person meeting at the Enschede office for the first interview is a key detail.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The central tool for all design activities, including wireframing, prototyping, UI design, and collaboration. Deep proficiency is mandatory.

• Design Systems: Experience with creating, maintaining, and scaling Design Systems is a core requirement.

Analytics & Reporting:

CRM & Automation:

• The role involves designing for automation within BEX PMS and CMS, implying an understanding of workflow automation principles and how to design intuitive interfaces for them.

• Familiarity with CRM concepts and data management in a B2B context is advantageous.

• Experience with cloud-based ecosystems and their integration points.

📝 Enhancement Note: Figma and Design Systems are highlighted as essential. The role involves designing features that enable "automation" and improve "operational management," so understanding these concepts from a design perspective is critical.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and solving the real-world problems of hospitality professionals.

• Excellence & Quality: Commitment to high standards in both design execution and the functionality of the software.

• Efficiency & Automation: Driving value for clients through smart design that streamlines operations.

• Collaboration: Working effectively in cross-functional teams to deliver cohesive products.

• Ownership: Taking initiative and responsibility for design outcomes.

Collaboration Style:

• Close collaboration with Product Managers to define requirements and Product Designers for a unified vision.

• Tight integration with Engineers to ensure feasibility and optimal implementation of designs.

• Open communication and feedback are expected, especially within the design and product teams.

• The emphasis on "daily team lunch" suggests a culture that values informal interaction and team bonding.

📝 Enhancement Note: The company culture appears to value practical problem-solving, user empathy within a professional context, and collaborative execution. The "ownership" value is reinforced by the senior nature of the role and the expectation to "set the course."

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Operations: Designing intuitive solutions for intricate back-office processes in the hospitality industry requires deep domain understanding and creative problem-solving.

• Balancing Design Expertise with Time Constraints: The need to make informed design decisions quickly, sometimes without extensive testing, will be a recurring challenge.

• Evolving Design System: Continuously updating and expanding the Design System to support new features while maintaining consistency.

• Hybrid Collaboration: Effectively collaborating and maintaining strong team cohesion in a hybrid work environment.

Learning & Development Opportunities:

• Advanced UX for B2B: Gain specialized experience in designing for complex operational software and automation.

• Design System Leadership: Develop expertise in managing and scaling design systems for enterprise-level products.

• Industry Immersion: Become an expert in the nuances of the hospitality and recreation management software market.

• Mentorship: Potential for mentorship from senior product leaders within Booking Experts.

📝 Enhancement Note: The primary challenge lies in the complexity of the domain and the need for pragmatic, efficient design solutions. Growth opportunities are focused on deepening specialized UX skills and potentially taking on more strategic or leadership responsibilities within the design function.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a solution for a complex back-office process. What was your approach, and what was the outcome?" (Focus on process, user research, and impact.)

• "How do you approach making design decisions when there's limited time for user testing?" (Highlight your expertise, risk assessment, and pragmatic decision-making.)

• "What is your philosophy on Design Systems, and how do you ensure they remain effective and scalable?" (Discuss principles, components, and adoption strategies.)

Company & Culture Questions:

• "Why are you interested in designing for the hospitality software industry?" (Connect your passion for user experience with the company's mission.)

• "How do you see yourself fitting into a hybrid work environment and collaborating with remote and in-office team members?" (Emphasize communication and engagement strategies.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, your process, the solutions, and the results. Use a storytelling approach.

• Deep Dive into Figma & Design System Work: Be prepared to show specific examples of your Figma files and discuss your contributions to Design Systems. Explain your rationale behind component design and usage.

• Quantify Impact: Where possible, present metrics or evidence of how your designs improved user efficiency, satisfaction, or business outcomes.

• Engage in Dialogue: Treat the presentation as a conversation rather than a monologue. Be ready to answer detailed questions about your design choices and process.

📝 Enhancement Note: Candidates should prepare to demonstrate not just design skills, but also a strategic understanding of business processes and the ability to translate them into user-friendly, efficient software. The portfolio presentation is a critical part of assessing this.

📌 Application Steps

To apply for this Product Designer position:

• Click the application button on the job posting and submit your details.

• Portfolio Customization: Ensure your portfolio is up-to-date and clearly showcases your experience with Figma, Design Systems, and complex process design. Tailor any introductory statements to highlight your relevance to Booking Experts and the hospitality SaaS sector.

• Resume Optimization: Highlight your 5+ years of experience, specific achievements in UX/UI design, and proficiency in Figma and Design Systems. Use keywords from the job description naturally.

• Interview Preparation: Practice discussing your portfolio projects, focusing on your process, problem-solving skills, and design rationale. Prepare to answer questions about your experience with complex B2B software and automation.

• Company Research: Familiarize yourself with Booking Experts' products (BEX PMS, CMS) and the hospitality software market to demonstrate genuine interest and understanding during interviews. Research the company's mission and values to assess cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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