Mid UX/UI Designer

📍 Job Overview

Job Title: Mid UX/UI Designer

Company: Encora

Location: Bolivia, Colombia, Costa Rica, Peru

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-08-12

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Design user-centered product experiences for complex digital products and platforms, focusing on intuitive and high-quality outcomes.

• Leverage advanced design tools like Figma and AI prototyping for rapid iteration and sophisticated solution development.

• Drive the product design lifecycle by translating intricate requirements into user-friendly interfaces and workflows.

• Foster strong collaborative relationships with product managers, engineers, and other stakeholders to align design strategy with business objectives and user needs.

• Champion accessibility and inclusive design principles to ensure products are usable by a diverse user base.

📝 Enhancement Note: This role is specifically for a Mid-level UX/UI Designer, indicating a need for demonstrated experience beyond foundational skills, with an emphasis on handling complex product design challenges and collaborating effectively within a product development team. The remote nature across multiple Latin American countries suggests a distributed team environment requiring strong asynchronous communication skills.

📈 Primary Responsibilities

• Architect and design user-centered product experiences for complex digital products and platforms, ensuring a seamless and engaging user journey.

• Develop high-fidelity prototypes and design solutions using industry-standard tools such as Figma, augmented by AI prototyping capabilities, and adhering to established design systems.

• Apply a robust understanding of UX design methodologies and frameworks to effectively translate complex business and user requirements into intuitive, visually appealing, and functional design solutions.

• Actively participate in cross-functional team meetings, collaborating closely with product management, engineering, and other key stakeholders to ensure design solutions are strategically aligned, technically feasible, and meet user needs effectively.

• Champion the principles of accessibility and inclusive design throughout the design process, ensuring that all digital products are usable and equitable for individuals of all abilities and backgrounds.

• Design native mobile application experiences, considering platform-specific conventions and user expectations for iOS and Android environments.

• Contribute to the evolution and maintenance of design systems, ensuring consistency, scalability, and efficiency across product offerings.

📝 Enhancement Note: The responsibilities highlight a need for a designer who can independently manage design tasks from concept to execution, with a strong emphasis on complex product design (B2B, data-heavy, AI-assisted). The mention of "balancing strategy, execution, and user needs" implies a requirement for critical thinking and decision-making abilities within the design process.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for mid-level roles. Equivalent practical experience will be strongly considered.

Experience: Minimum of 3 years of professional experience in UX/UI design, with a proven track record of designing complex digital products and platforms.

Required Skills:

• Portfolio: A strong, well-curated portfolio demonstrating a clear design process, user-centered methodologies, and successful execution of complex product experiences (e.g., B2B products, data-heavy platforms, AI-assisted features, personalized experiences).

• Design Tools: Advanced proficiency in Figma for wireframing, prototyping, and UI design.

• Prototyping: Experience with AI prototyping tools to enhance design exploration and speed up iteration.

• Design Systems: Solid understanding and practical experience in applying and contributing to design systems for consistency and scalability.

• User-Centered Design: Deep understanding and application of user-centered design principles and established design methodologies.

• Accessibility & Inclusion: Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles, with the ability to integrate them into designs.

• Mobile App Design: Experience in designing native mobile app experiences for both iOS and Android platforms.

• Problem-Solving: Ability to navigate ambiguity, balance strategic thinking with hands-on execution, and solve complex design challenges.

• Collaboration: Excellent cross-functional collaboration and communication skills, with the ability to articulate design decisions effectively to diverse teams.

• Language: Advanced English proficiency (written and verbal) for effective communication in a global team setting.

Preferred Skills:

• Experience designing for data-intensive or enterprise-level applications.

• Familiarity with usability testing and user research methodologies to validate design decisions.

• Experience contributing to or actively evolving design systems.

• Experience working with AI-powered product experiences or features.

📝 Enhancement Note: The emphasis on a portfolio showcasing "complex product experiences" and specific tool proficiencies (Figma, AI prototyping) are critical. The requirement for advanced English proficiency is also a key differentiator for candidates in these specific Latin American countries.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Process Clarity: Showcase a clear, step-by-step design process from problem definition and user research to ideation, wireframing, prototyping, UI design, and final handoff.

• Complexity Demonstrated: Include case studies that highlight your experience with complex product challenges, such as B2B platforms, data visualization, AI-driven features, or personalized user journeys.

• Tool Proficiency: Evidence of proficiency in Figma, including advanced features like auto-layout, components, and interactive prototyping. Mention or demonstrate use of AI prototyping tools.

• System Integration: Examples of how you've worked with or contributed to design systems, demonstrating an understanding of component-based design, style guides, and design token implementation.

• Impact & Rationale: For each project, clearly articulate the problem, your role, the design decisions made, the rationale behind them, and the quantifiable or qualitative outcomes achieved.

Process Documentation:

• Workflow Design: Demonstrate the ability to map out user flows, create wireframes, and develop interactive prototypes that effectively communicate design intent and user interaction.

• Iterative Design: Show evidence of iterative design processes, including how user feedback, testing, and A/B results informed design refinements.

• System Implementation: Illustrate how designs adhere to or extend existing design systems and accessibility standards.

• Metrics & Outcomes: Present how you measure the success of your designs, whether through user satisfaction metrics, task completion rates, conversion improvements, or other relevant KPIs.

📝 Enhancement Note: For a mid-level role, the portfolio should not just present finished work but also demonstrate a mature and systematic approach to problem-solving and design execution. The ability to articulate the "why" behind design decisions and measure their impact is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for mid-level UX/UI Designers in Latin America (specifically Bolivia, Colombia, Costa Rica, Peru) with 3+ years of experience and remote work capabilities, the estimated annual salary range is between $30,000 - $55,000 USD. This range can vary based on specific location within these countries, the candidate's precise experience, and negotiation.

Benefits:

• Health Insurance: Comprehensive health, dental, and vision insurance plans.

• Paid Time Off: Generous vacation days, sick leave, and public holidays.

• Professional Development: Budget for training, conferences, and workshops to enhance UX/UI skills and explore emerging technologies like AI in design.

• Remote Work Stipend: Potential for a stipend to support home office setup and connectivity.

• Global Collaboration: Opportunity to work with a diverse, international team and contribute to global product offerings.

• Flexible Schedule: While core hours may exist for collaboration, potential for flexibility in daily work scheduling.

Working Hours: Standard full-time hours, typically around 40 hours per week. Given the remote and distributed nature, core collaboration hours will likely be established to overlap with key team members across different time zones.

📝 Enhancement Note: Salary estimates are based on aggregated data for UX/UI roles in the specified countries, considering remote work premiums and the "mid-level" designation. Benefits are typical for tech roles in international companies, with a focus on remote work support and professional growth relevant to UX/UI.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Services / IT Consulting (Encora is part of Coforge, a global digital services and solutions provider). This industry demands innovation, agility, and a strong focus on client delivery.

Company Size: Encora is a significant player in the IT services space, employing thousands globally. This means opportunities for structured career paths, access to diverse projects, and a robust organizational framework.

Founded: Encora was founded in 2001. Its history and growth suggest stability, established processes, and a deep understanding of the IT outsourcing and product development landscape.

Team Structure:

• Operations Team: As part of a larger tech services organization, the UX/UI team likely operates within a product development unit or a dedicated design practice.

• Reporting: The Mid UX/UI Designer will likely report to a Design Lead, UX Manager, or Head of Product Design.

• Collaboration: The role emphasizes close collaboration with Product Managers, Software Engineers, QA Testers, and potentially clients (depending on the project model). This necessitates strong communication and the ability to work effectively in agile development environments.

Methodology:

• Data-Driven Design: Expect a focus on using data, user research, and analytics to inform design decisions and measure impact.

• Agile Development: Projects will likely follow agile methodologies (Scrum, Kanban), requiring adaptability, rapid iteration, and continuous feedback loops.

• User-Centricity: A core principle will be placing the user at the center of the design process, ensuring products are not only functional but also desirable and easy to use.

Company Website: https://www.encora.com/ (Note: The job description mentions Coforge, which acquired Encora. The primary branding may shift, but Encora's legacy and operational structure remain relevant.)

📝 Enhancement Note: Understanding Encora's position as a global IT services provider means the UX/UI Designer will likely work on a variety of client projects, requiring adaptability and the ability to quickly grasp different business domains and user needs. The company's scale suggests established processes but also potential for specialized roles.

📈 Career & Growth Analysis

Operations Career Level: This is a "Mid-Level" position, signifying a designer who has moved beyond entry-level tasks and can independently manage significant design responsibilities. They are expected to contribute strategically, mentor junior designers (informally or formally), and take ownership of design outcomes for specific product features or modules.

Reporting Structure: Typically, a Mid UX/UI Designer reports to a Senior Designer, Design Lead, or UX Manager. This structure provides mentorship and guidance while allowing for autonomy in day-to-day design work. They will collaborate extensively with product and engineering teams.

Operations Impact: The UX/UI Designer's impact is directly tied to the usability, desirability, and effectiveness of the digital products they help create. By designing intuitive and user-centered experiences, they directly influence user adoption, engagement, customer satisfaction, and ultimately, the business success of the products and the clients Encora serves. This role is crucial for translating technical capabilities into valuable user solutions.

Growth Opportunities:

• Senior UX/UI Designer: Progression to a senior role, taking on more complex projects, leading design initiatives, and mentoring junior team members.

• Specialization: Opportunity to specialize in areas like UX Research, Interaction Design, Visual Design, Design Systems, or AI-driven design.

• Lead/Managerial Roles: With experience and demonstrated leadership, potential to move into Design Lead or UX/Product Design Manager positions, overseeing teams and strategy.

• Cross-functional Skill Development: Exposure to product management and engineering processes can foster broader product development understanding.

📝 Enhancement Note: The growth path for a mid-level designer in a company like Encora is well-defined, moving towards greater ownership, strategic contribution, and potentially leadership. The emphasis on complex product design and AI suggests opportunities to develop cutting-edge skills.

🌐 Work Environment

Office Type: This role is Fully Remote. This means no physical office requirement, offering maximum flexibility in work location within the specified countries.

Office Location(s): The role is open to candidates in Bolivia, Colombia, Costa Rica, and Peru. This implies a distributed, international team environment.

Workspace Context:

• Remote Setup: Candidates will need a dedicated, quiet workspace with reliable high-speed internet connectivity to effectively perform their duties and participate in virtual meetings.

• Digital Collaboration Tools: Expect to heavily utilize collaboration platforms such as Slack, Microsoft Teams, Zoom, and project management tools (e.g., Jira, Asana) for communication and task management.

• Design Tool Integration: Seamless integration with design and prototyping tools (Figma) will be essential, likely managed through cloud-based platforms.

• Asynchronous Communication: Given the distributed nature, proficiency in asynchronous communication (clear documentation, thoughtful messages) will be as important as synchronous (live calls) communication.

Work Schedule: While the role is full-time (approx. 40 hours/week), the remote nature across multiple time zones suggests a need for flexibility. Core collaboration hours will likely be established to ensure overlap for team meetings and critical discussions, but individual work may offer some autonomy.

📝 Enhancement Note: The fully remote aspect across multiple countries is a significant factor. Candidates must be comfortable with asynchronous work, self-management, and utilizing digital tools for all aspects of collaboration and communication.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter screens for basic qualifications, experience, and cultural fit.

• Portfolio Review & Technical Interview: A hiring manager or senior designer will review your portfolio. Expect to walk through 1-2 key projects, discussing your process, design decisions, challenges, and outcomes. This is often followed by a technical interview focusing on design principles, tool usage, and problem-solving.

• Design Challenge/Case Study: You may be given a take-home design challenge or a live case study to solve a specific problem, demonstrating your process and thinking.

• Cross-functional Team Interview: An interview with product managers and/or engineers to assess collaboration skills and understanding of development constraints.

• Final Interview: Potentially with a senior leader for final approval.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your experience with complex digital products, user-centered design, and your proficiency with Figma and AI prototyping.

• Tell a Story: For each project, clearly outline the problem, your specific role and contributions, the design process you followed, the rationale behind key decisions, and the measurable impact of your work.

• Highlight Process: Emphasize your design thinking, problem-solving approach, and how you incorporated user feedback and data.

• Showcase Tools: Visually demonstrate your Figma skills and any AI prototyping tools used. If you contributed to design systems, provide relevant examples.

• Address Ambiguity: Be prepared to discuss how you handle ambiguity and balance strategic goals with user needs.

Challenge Preparation:

• Understand the Brief: Thoroughly analyze any design challenge or case study prompt. Identify the core problem, target users, and key objectives.

• Structure Your Approach: Outline your plan before diving into design. Consider user research (even if simulated), ideation, wireframing, prototyping, and rationale.

• Focus on Process: Even if you can't complete everything, demonstrate your thought process and how you would approach the problem.

• Time Management: Allocate time wisely for different stages of the challenge.

• Presentation: Prepare to clearly articulate your solution, design choices, and their potential impact.

📝 Enhancement Note: The portfolio review is paramount for UX/UI roles. Candidates should prepare to deep-dive into their projects, articulating not just what they designed but why and how it achieved success. The mention of AI prototyping tools suggests interviewers might probe specific use cases.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool for wireframing, UI design, and interactive prototypes. Advanced proficiency expected.

• AI Prototyping Tools: Mentioned as a key skill, indicating tools like Uizard, Galileo AI, or similar AI-assisted design platforms may be utilized for rapid ideation or generating initial concepts.

• Design Systems: Experience working within established design systems, leveraging components, styles, and guidelines.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar, to understand user behavior and inform design decisions.

• Heatmapping/Session Recording Tools: Experience with tools like Hotjar or FullStory to visualize user interactions and identify pain points.

CRM & Automation:

• Project Management Tools: Proficiency with Agile tools such as Jira, Asana, Trello, or Monday.com for task tracking and workflow management.

• Collaboration Platforms: Daily use of tools like Slack, Microsoft Teams, and Zoom for communication and virtual meetings.

📝 Enhancement Note: Figma is clearly the central tool. The inclusion of "AI Prototyping tools" is a specific differentiator, suggesting a forward-thinking design team that embraces emerging technologies to enhance efficiency and creativity.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring products are intuitive, accessible, and valuable.

• Collaboration: Fostering a team environment where open communication, constructive feedback, and shared ownership are encouraged across disciplines (design, product, engineering).

• Excellence in Execution: Striving for high-quality design outcomes, paying attention to detail, and delivering polished, functional, and aesthetically pleasing user experiences.

• Continuous Improvement: Embracing a mindset of learning and iteration, using feedback and data to refine designs and processes, and staying updated with industry best practices and emerging technologies.

• Data-Driven Decisions: Utilizing analytics, user research, and testing to validate design choices and measure their effectiveness, rather than relying solely on intuition.

Collaboration Style:

• Cross-functional Partnership: Working closely with Product Managers to align on strategy and requirements, and with Engineers to ensure designs are feasible and implemented accurately.

• Feedback Integration: Actively seeking and providing constructive feedback in design reviews and team discussions.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings within the design team and broader product development groups.

• Agile Adaptation: Embracing flexibility and adapting to changing project needs and priorities within an agile development framework.

📝 Enhancement Note: The values emphasize a blend of user advocacy, collaborative teamwork, and a commitment to quality and continuous learning, all critical for success in a remote, distributed product development environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Dealing with complex product requirements and evolving project scopes inherent in client-facing IT services.

• Distributed Team Dynamics: Effectively collaborating and communicating with team members across different time zones and cultural backgrounds.

• Balancing Stakeholder Needs: Mediating between user needs, business objectives, and technical constraints to find optimal design solutions.

• Keeping Pace with Technology: Staying current with rapid advancements in UX/UI design, AI tools, and platform capabilities.

• Client-Specific Requirements: Adapting design approaches to suit diverse client industries, brands, and user bases.

Learning & Development Opportunities:

• Advanced Tool Training: Opportunities to deepen expertise in Figma and explore new AI-powered design tools.

• Specialized UX/UI Workshops: Access to training in areas like advanced interaction design, accessibility audits, user research methodologies, or design system architecture.

• Industry Conferences & Webinars: Support for attending relevant events to gain insights into the latest trends and network with peers.

• Mentorship Programs: Potential for mentorship from senior designers or leaders within Encora's design community.

• Exposure to Diverse Projects: Working on a variety of client projects provides broad experience across different industries and product types.

📝 Enhancement Note: The challenges are typical for roles in global IT services firms, emphasizing adaptability and strong communication. The growth opportunities are robust, with a clear path for skill enhancement and career progression, especially in emerging areas like AI in design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex B2B platform or data-heavy application. What were the key challenges, and how did you approach them?" (Focus on your process, user research, and problem-solving.)

• "How do you balance user needs with business goals and technical constraints when designing a new feature?" (Demonstrate strategic thinking and negotiation skills.)

• "Walk us through your process for contributing to or utilizing a design system. What are the benefits and challenges?" (Showcase your understanding of consistency and scalability.)

• "How do you ensure your designs are accessible and inclusive? Can you provide an example?" (Highlight your commitment to ethical and broad-reaching design.) Company & Culture Questions:

• "What interests you about Encora and working on diverse client projects?" (Research Encora's mission and client base.)

• "How do you approach collaboration with product managers and engineers, especially in a remote setting?" (Emphasize your communication and teamwork skills.)

• "How do you stay updated on the latest UX/UI trends and technologies, particularly AI in design?" (Show your proactive learning attitude.) Portfolio Presentation Strategy:

• Structure: Start with a brief overview of your role and the project's context. Then, detail the problem statement, your design process, key decisions, and the outcomes.

• Visuals: Use clear, high-quality mockups, wireframes, and prototypes. Annotate them to explain specific design choices and user flows.

• Storytelling: Frame your projects as narratives with a clear beginning (problem), middle (process/solutions), and end (results/impact).

• Quantify Impact: Whenever possible, use data (e.g., conversion rates, task completion times, user satisfaction scores) to demonstrate the success of your designs.

• Be Ready for Questions: Anticipate questions about your process, rationale, challenges, and alternative solutions.

📝 Enhancement Note: Interviewers will be looking for not just design skills but also a strong process, problem-solving ability, and collaborative mindset, especially given the remote and client-facing nature of the work. The emphasis on AI means being prepared to discuss its application in design.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Encora careers portal.

• Tailor Your Resume: Highlight your 3+ years of experience with complex product design, Figma proficiency, AI prototyping experience, and success in cross-functional collaboration. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that demonstrate your UX/UI process, user-centered approach, and experience with B2B, data-heavy, or AI-assisted products. Ensure it's easily navigable and clearly articulates your contributions and outcomes.

• Prepare Your Story: Practice walking through your portfolio projects, focusing on your design decisions, rationale, and the impact of your work. Be ready to discuss how you handle ambiguity and collaborate.

• Research Encora: Understand their services, client portfolio, and company culture. Be prepared to articulate why you are a good fit for a global IT services provider and a remote team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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