Manager, UX Design

📍 Job Overview

Job Title: Manager, UX Design

Company: Ingenio, LLC

Location: San Francisco, CA, United States

Job Type: Full-Time

Category: UX/UI Design & Management

Date Posted: 2026-05-29T22:40:51

Experience Level: 10+ Years

Remote Status: Hybrid (3 days/week in office)

🚀 Role Summary

• Lead the design vision, visual craft, and team for Ingenio's flagship consumer marketplace, Keen, driving a comprehensive product rebrand and end-to-end experience modernization.

• Manage, coach, and develop a team of two UX/UI designers, fostering their career growth and ensuring high-quality design output.

• Drive the strategy and execution for key product areas including consumer search, advisor browsing, live session experiences, and advisor-facing tools.

• Champion the adoption of AI within design workflows and product features, ensuring Ingenio stays at the forefront of AI-native experiences.

• Own the design system and component library, ensuring consistency, scalability, and efficient implementation across all product surfaces, with a focus on compatibility with Tailwind CSS.

📝 Enhancement Note: This role is explicitly for a Manager of UX Design, emphasizing a blend of strategic leadership, team management, and hands-on design execution. The focus on a major rebrand, product redesign, and modernization of the design system indicates a need for a candidate experienced in significant platform evolution and with a strong systems-thinking approach. The emphasis on both UX and UI, along with specific tool proficiency (Figma, Tailwind), suggests a highly skilled individual contributor who can also lead.

📈 Primary Responsibilities

• Spearhead the design vision for Keen's 2026 rebrand and product redesign, defining the aesthetic direction, interaction standards, and visual language.

• Directly manage, mentor, and coach two UX/UI designers, setting clear expectations, conducting craft-focused critiques, and supporting their professional development.

• Elevate the standard of both User Experience (UX) including flows, information architecture, interaction patterns, and research, and User Interface (UI) including visual design, typography, color, motion, and component systems across all product surfaces.

• Lead design efforts for critical product areas such as consumer search and discovery, advisor browsing and booking, live session experiences (calls and chats), and advisor tools (scheduling, availability, earnings).

• Collaborate daily with the Head of Product, Engineering, and Growth teams to translate strategic objectives into a cohesive and well-executed product experience.

• Contribute hands-on design work when necessary, addressing priorities, timelines, or team capacity, ensuring no problem is too small to tackle.

• Advocate for and integrate AI into the design team's workflow (tooling, prototyping, research synthesis) and into the product itself (e.g., AI-powered search, advisor matching, session experiences).

• Stay abreast of emerging design trends in consumer marketplaces, mobile-first products, and AI-native experiences, translating them into actionable insights and a clear point of view for Keen.

• Establish and refine design team rituals, review practices, and documentation to ensure scalable design quality as the team grows.

• Define, evolve, and maintain a scalable design system and component library, ensuring compatibility with Tailwind CSS and enabling rapid, consistent implementation across all product surfaces.

📝 Enhancement Note: The responsibilities highlight a dual focus on leadership (managing designers, setting vision, establishing processes) and hands-on contribution (shipping design work, contributing to the design system). The emphasis on a rebrand and modernization implies a need for strategic thinking and the ability to define new standards. AI integration is a key theme, requiring forward-thinking candidates.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.

Experience:

• 8+ years of professional product design experience, demonstrating significant depth in both UX and UI.

Required Skills:

• Exceptional design taste and a high aesthetic bar, evident in a portfolio showcasing visually appealing and thoughtfully crafted work.

• Proven experience leading or significantly contributing to a major rebrand, product redesign, or a 0-to-1 consumer product initiative.

• Deep expertise in design systems, including ownership, migration, governance, and understanding the trade-offs between off-the-shelf frameworks and custom systems.

• Expert-level proficiency in Figma, including advanced capabilities like component architecture, auto layout, design tokens, and variables.

• Fluency with AI tools and a well-defined perspective on AI's impact on design workflows and product experiences.

• Strong communication and cross-functional collaboration skills, particularly when partnering with Engineering on implementation fidelity and Product on strategy.

• Ability to operate effectively in ambiguous environments, make decisions with incomplete information, and drive clarity for the team and stakeholders.

Preferred Skills:

• Experience with platform modernization, system restacking, or large-scale architectural transformations.

• Familiarity with or experience in the spiritual/wellness or consumer marketplace industries.

• Experience working with or contributing to Tailwind CSS.

📝 Enhancement Note: The "8+ years in product design" and "3+ years managing designers" clearly define the experience level. The emphasis on "demonstrated depth in both UX and UI" and a portfolio showing "strong visual craft alongside thoughtful interaction and systems thinking" underscore the need for a well-rounded designer. Expertise in Figma, design systems, and AI is critical. The "nice to have" section provides valuable insight into potential future projects or technical adjacencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of two significant projects demonstrating leadership in a major rebrand or product redesign initiative.

• Present at least one case study detailing the ownership, evolution, or migration of a design system, highlighting system architecture and governance.

• Include examples of hands-on UX and UI design work, emphasizing visual craft, interaction design, and problem-solving within consumer marketplaces or similar platforms.

• Demonstrate experience with AI integration in either design workflows or product features, explaining the approach and outcomes.

Process Documentation:

• Provide examples of how you have established design team rituals, critique processes, and documentation to scale design quality and efficiency.

• Detail your approach to defining and evolving scalable design systems and component libraries, including considerations for frameworks like Tailwind CSS.

• Illustrate your methodology for translating product strategy into cohesive and well-executed user experiences, potentially through user journey maps or flow diagrams.

📝 Enhancement Note: Given the role's focus on a rebrand, product redesign, and design systems, a strong portfolio is crucial. The requirements emphasize leadership in these areas, hands-on craft, systems thinking, and collaboration. The inclusion of AI and specific tools like Figma and Tailwind indicates the need for practical, up-to-date examples.

💵 Compensation & Benefits

Salary Range: $175,000 - $200,000 USD per year (Base Salary)

Benefits:

• Premium medical, dental, and vision insurance.

• Generous holiday and Paid Time Off (PTO) policies, including Birthday PTO.

• Summer Fridays.

• Technology stipend.

• 401k matching program.

• Provided lunch.

• Wellness allowance.

• Training and development opportunities and allowance.

• Fun and inclusive in-person and virtual events.

Working Hours: Standard 40-hour work week, with flexibility implied through "Summer Fridays" and professional development opportunities.

📝 Enhancement Note: The salary range is explicitly provided. The benefits list is comprehensive and includes unique perks like "Birthday PTO" and "Summer Fridays," which can be attractive to candidates. The note on "base salary only" is important for candidates to understand the total compensation picture, which may include bonus or equity not detailed here.

🎯 Team & Company Context

🏢 Company Culture

Industry: Spiritual and Emotional Wellness, Media, Technology, Consumer Marketplaces. Ingenio operates a portfolio of brands focused on providing guidance and content for personal growth, relationships, careers, and life aspects, leveraging ancient practices for modern self-care.

Company Size: Over 300 employees. This indicates a mid-sized company with established processes but still agile enough for significant product initiatives like a rebrand.

Founded: Not explicitly stated, but the company operates multiple established brands (Keen, Horoscope.com, etc.), suggesting a history of growth and market presence.

Team Structure:

• The UX Design team at Keen is led by this Manager, who will directly manage two designers.

• This role involves close, day-to-day partnerships with the Head of Product, Engineering, and Growth teams.

• Collaboration extends to an external design partner, suggesting a hybrid approach to design resources.

Methodology:

• Data-driven decision-making is implied through partnerships with Growth and the need to translate strategy into impactful product experiences.

• An agile approach is suggested by the "bias toward shipping and iterating" and the focus on modernization and rebrands.

• Emphasis on user experience and user interface quality as core drivers of success for their consumer marketplace brands.

• Integration of AI into both design processes and product offerings is a strategic imperative.

Company Website: https://www.ingenio.com/

📝 Enhancement Note: Ingenio's focus on spiritual wellness provides a unique industry context. The company size suggests a balance between structure and flexibility. The explicit mention of an external design partner is noteworthy for collaboration dynamics. The core values (humble, owner mentality, challenging limiting beliefs) offer insight into the desired cultural fit.

📈 Career & Growth Analysis

Operations Career Level: This role is a management position within the Product Design function, specifically leading the UX Design team for a key brand (Keen). It sits at a mid-to-senior management level, requiring both individual contribution and team leadership.

Reporting Structure: The Manager, UX Design reports to the Head of Product or a similar senior product leadership role. They will directly manage two UX/UI designers.

Operations Impact: The Manager's impact is direct and significant, shaping the user experience and visual identity of Keen, a flagship consumer marketplace. This role is critical in driving user engagement, conversion, and overall brand perception through design excellence, directly influencing business outcomes. The success of the 2026 rebrand and product redesign will be a key measure of impact.

Growth Opportunities:

• Leadership Advancement: Potential to lead design for additional Ingenio brands or grow into a Director-level role overseeing multiple design teams.

• Strategic Influence: Opportunity to significantly influence product strategy and company direction through design leadership, particularly in areas like AI integration and platform modernization.

• Skill Development: Deepen expertise in managing design teams, driving large-scale rebrands, evolving design systems, and exploring AI-driven design and product features.

• Industry Exposure: Gain experience within the unique spiritual and emotional wellness consumer marketplace sector.

📝 Enhancement Note: This role offers a clear path for growth from management to senior leadership, with opportunities to influence strategy and refine expertise in critical areas like design systems and AI. The impact is tied directly to the success of a major brand rebrand and product evolution.

🌐 Work Environment

Office Type: Hybrid work model, requiring employees to be in the San Francisco office at least 3 days per week (specifically Tuesday-Thursday). This suggests a focus on in-person collaboration for key team activities.

Office Location(s): San Francisco, CA, United States. This location offers access to a vibrant tech ecosystem and talent pool.

Workspace Context:

• The San Francisco office environment is expected to support collaborative work, with at least three days per week dedicated to in-person interaction.

• Access to necessary design tools and technology, including expert-level Figma, is a given.

• Opportunities for direct interaction with the design team, Product, Engineering, and Growth teams are central to the hybrid model.

• The company culture values collaboration, humility, and an owner's mindset, shaping the day-to-day interactions.

Work Schedule: A standard 40-hour work week is implied, with benefits like Summer Fridays suggesting a commitment to work-life balance. The hybrid model requires structured in-office days for focused collaboration.

📝 Enhancement Note: The hybrid requirement (3 days/week in office, Tue-Thu) is a key detail for candidates considering location and work style. The emphasis on collaboration during in-office days is important for understanding the team's operational rhythm.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio for alignment with experience requirements (8+ years product design, 3+ years management, UX/UI depth, design systems, Figma).

• Portfolio Presentation & Critique: Candidates will likely present their portfolio, focusing on key projects (rebrands, design systems, 0-to-1 products) and engaging in a craft-focused critique session, demonstrating their taste and strategic thinking.

• Team & Stakeholder Interviews: Interviews with the Head of Product, Engineering leads, and potentially other designers or stakeholders to assess collaboration, leadership style, and strategic alignment.

• Hands-on Design Exercise (Potential): A small design challenge or case study may be given to assess problem-solving skills, design process, and ability to work within constraints, possibly focusing on AI integration or a specific product area.

• Final Interview: Discussion with senior leadership to evaluate overall fit, vision, and management capabilities.

Portfolio Review Tips:

• Curate Strategically: Showcase 2-3 of your most impactful projects that directly align with the job description: major rebrands, significant product redesigns, or design system leadership.

• Highlight Leadership: Clearly articulate your role in leading design vision, managing designers, and influencing product strategy. Use "I" for individual contributions and "We" for team efforts.

• Demonstrate Craft & Systems: Ensure your portfolio visually demonstrates exceptional taste and UI polish, alongside thoughtful UX flows, interaction patterns, and a deep understanding of design systems.

• Quantify Impact: Whenever possible, include metrics or outcomes related to your design work, especially for projects involving user engagement, conversion, or efficiency improvements.

• Address AI: Be prepared to discuss your perspective on AI in design and product, showcasing any relevant projects or thought leadership.

• Figma Expertise: Be ready to discuss your Figma setup, component architecture, and how you utilize advanced features.

Challenge Preparation:

• Understand the Business: Research Ingenio, Keen, their competitors, and the spiritual wellness market. Understand their mission and core values.

• Review Design Principles: Familiarize yourself with modern UX/UI best practices, design system principles, and emerging AI design trends.

• Prepare for "Why Keen": Articulate why you are passionate about this specific role and company, connecting your skills and aspirations to Ingenio's mission.

• Anticipate Management Questions: Be ready to discuss your management philosophy, how you coach designers, handle underperformance, and foster team growth.

📝 Enhancement Note: The interview process is structured to assess both technical design skills and leadership capabilities. The portfolio review is critical, requiring candidates to showcase specific types of projects and demonstrate a blend of strategic thinking, hands-on craft, and management experience.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is mandatory for wireframing, prototyping, UI design, component architecture, auto layout, design tokens, and variables.

• Design Systems: Experience in creating, managing, and evolving design systems and component libraries.

• Prototyping Tools: Proficiency in Figma's prototyping capabilities and potentially other tools for more advanced interactions.

Analytics & Reporting:

CRM & Automation:

Other Relevant Technologies:

• Tailwind CSS: Familiarity or experience with Tailwind CSS is noted for design system compatibility.

• AI Tools: Fluency with AI tools for design workflow enhancement (e.g., AI-assisted ideation, research synthesis, prototyping) and understanding of AI integration within product experiences.

📝 Enhancement Note: Figma is the core design tool. The emphasis on design systems and AI tools highlights key areas of technical focus. Understanding how design integrates with development, particularly with front-end frameworks like Tailwind, is also important.

👥 Team Culture & Values

Operations Values:

• Humility: Emphasizes leveraging others' perspectives to achieve the best results, fostering an environment where collaboration and feedback are valued.

• Ownership Mentality: Encourages decision-making that optimizes for the greater good of the organization, promoting accountability and a proactive approach.

• Challenging Limiting Beliefs: Fosters innovation and growth by encouraging individuals to identify and overcome status quo expectations and conventional thinking.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on day-to-day partnerships with Product, Engineering, and Growth teams to ensure cohesive product development and execution.

• External Partnerships: Experience working effectively with external design partners, indicating an ability to manage external relationships and integrate their contributions.

• Team-Focused: The management role requires fostering a collaborative environment within the design team, encouraging critiques, knowledge sharing, and mutual support.

📝 Enhancement Note: Ingenio's core values are integral to the company culture and will influence how team members interact and make decisions. The collaborative nature extends across internal departments and external partners, requiring strong interpersonal and communication skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Leading a Major Rebrand: Navigating the complexities of a full product rebrand, ensuring brand consistency while modernizing the user experience and visual identity.

• Balancing Management & Hands-on Work: Effectively managing a team of two designers while also being prepared to contribute hands-on design work, requiring strong time management and prioritization skills.

• Integrating AI: Championing and effectively integrating AI into both design workflows and product features, which may involve learning new tools and paradigms.

• Driving Design System Evolution: Evolving a scalable design system to meet new brand requirements and technical needs, balancing flexibility with consistency.

• Hybrid Work Dynamics: Ensuring effective collaboration and team cohesion within a hybrid work model, particularly for design critiques and strategic discussions.

Learning & Development Opportunities:

• Design Leadership: Deepen expertise in people management, team building, and strategic design leadership.

• AI in Design & Product: Become a thought leader in leveraging AI for design tooling, research synthesis, and innovative product features.

• Platform Modernization: Gain experience in large-scale platform redesigns and design system migrations.

• Consumer Marketplace Dynamics: Develop a deeper understanding of user behavior and market trends within the spiritual wellness and consumer marketplace sectors.

📝 Enhancement Note: The role presents significant opportunities for professional growth by tackling complex challenges in rebranding, AI integration, and design system leadership. These challenges directly translate into valuable learning experiences for career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to leading a major product rebrand. What were the key considerations and how did you ensure brand consistency and user adoption?"

• "How do you balance your role as a people manager with hands-on design contributions? Provide an example where you had to step in to do design work."

• "What is your point of view on how AI is currently impacting and will continue to shape UX/UI design and consumer marketplaces?"

• "Walk us through your experience with design systems. What makes a design system successful, and how have you managed its evolution or migration?"

Company & Culture Questions:

• "Why are you interested in Ingenio and the Keen brand specifically? How does our mission resonate with you?"

• "How do you embody Ingenio's core values (humble, think like owners, challenge limiting beliefs) in your work and leadership style?"

• "Describe a time you had to collaborate closely with Product and Engineering to bring a complex design vision to life. What challenges did you face and how did you overcome them?"

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of Ingenio and Keen, then dive into 2-3 key projects that best showcase your leadership in rebrands, design systems, or complex product redesigns.

• Narrate the Journey: For each project, clearly articulate the problem, your strategic approach, the design process (including UX and UI), the role of AI if applicable, your team's contribution, and the final outcomes/impact.

• Showcase Craftsmanship: Ensure your visual examples are polished and that you can speak to the design decisions behind them, demonstrating your aesthetic judgment.

• Highlight Systems Thinking: Clearly explain your involvement with design systems, including component architecture, tokens, and how you ensured scalability and consistency.

• Prepare for Q&A: Anticipate questions about your management style, decision-making process, and how you handle feedback or differing opinions. Be ready to discuss specific Figma techniques or AI tools.

📝 Enhancement Note: Interview preparation should focus on demonstrating leadership, strategic thinking, hands-on design expertise, and cultural alignment. The portfolio is central, requiring a compelling narrative that highlights impact and specific skills.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Ingenio careers portal via the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating leadership in rebrands, design system ownership, and hands-on UX/UI craft. Emphasize your experience with Figma, AI tools, and cross-functional collaboration.

• Resume Optimization: Ensure your resume clearly articulates 8+ years of product design experience and 3+ years of management experience, using keywords such as UX Design, UI Design, Design Leadership, Design Systems, Figma, Product Strategy, and AI Integration. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, leadership philosophy, and perspective on AI. Prepare specific examples that showcase your ability to drive vision, manage teams, and collaborate effectively. Rehearse your portfolio walkthrough.

• Company Research: Thoroughly research Ingenio, its brands (especially Keen), its mission, and its core values. Understand their approach to spiritual wellness and the consumer marketplace. Prepare thoughtful questions for the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.