Learning & Digital Content Designer

📍 Job Overview

Job Title: Learning & Digital Content Designer

Company: University of Melbourne

Location: Parkville, Victoria, Australia

Job Type: Full-Time, Part-Time (0.8 FTE)

Category: Learning & Development / Digital Content Creation

Date Posted: April 30, 2026

Experience Level: 2-5 Years (Mid-Level)

Remote Status: Hybrid

🚀 Role Summary

• Design, produce, and deliver engaging multimedia assets and interactive learning experiences for student career development services.

• Collaborate with subject matter experts, students, and staff to translate concepts into impactful digital content and learning modules.

• Manage end-to-end multimedia production workflows, from initial concept and content capture to final delivery and asset management.

• Uphold best practices in digital storytelling, learning design methodologies, and multimedia production for a higher education context.

• Contribute to a collaborative, growth-focused environment within the Student and Scholarly Services department, specifically the Careers and Employability team.

📝 Enhancement Note: While the title is "Learning & Digital Content Designer," the core responsibilities and required skills strongly indicate a focus on creating engaging digital assets for career development within a higher education setting. This role bridges instructional design, multimedia production, and content strategy, with a direct impact on student employability outcomes. The hybrid arrangement suggests a need for on-site collaboration and access to university resources, balanced with remote work flexibility.

📈 Primary Responsibilities

• Multimedia Content Production: Create compelling video content that tells authentic, human-centered stories, capturing real experiences of students, alumni, and employers.

• Interactive Learning Design: Design and develop engaging interactive learning experiences and modules, utilizing platforms like Canvas and Evolve, in collaboration with Careers Specialists.

• End-to-End Production Management: Oversee and manage complete production workflows for multimedia assets, from concept development and storyboarding through to filming, editing, and final delivery.

• Digital Asset Management: Maintain and organize a comprehensive library of digital assets, multimedia files, and content resources for easy access and reuse.

• Creative Direction & Guidance: Provide practical guidance, creative direction, and technical support to students and staff who are producing video content for the Careers Digital Service.

• Trend Analysis & Best Practices: Stay current with emerging trends, tools, and best practices in multimedia production, digital storytelling, and learning design.

• Content Collaboration: Work closely with subject matter experts, Careers Specialists, and other stakeholders to ensure content accuracy, relevance, and alignment with service objectives.

• Platform Utilization: Implement and manage content delivery across various digital channels, including learning management systems like Canvas and internal platforms.

📝 Enhancement Note: The responsibilities are heavily skewed towards content creation and multimedia production, with a clear emphasis on storytelling and engagement for career development. The mention of "Canvas" and "Evolve" suggests a need for familiarity with these or similar Learning Management Systems (LMS) and content delivery platforms. The role requires managing multiple projects simultaneously, indicating a need for strong organizational and project management skills.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Multimedia Production: Demonstrated experience in planning shoots, capturing footage, and editing video content for various digital channels.

• Digital Content Creation: Ability to create engaging and effective digital assets, including graphics and other visual elements.

• Instructional/Learning Design: Understanding of learning design methodologies and the ability to apply them to develop clear, outcomes-focused digital learning experiences.

• Video Editing Software Proficiency: Competence with industry-standard video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve).

• Graphic Design Software Proficiency: Familiarity with graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva) for creating visual assets.

• Storytelling & Content Strategy: Ability to translate creative briefs and learning objectives into compelling narratives and engaging content.

• Project Management: Excellent time management skills, with the ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines.

• Communication & Stakeholder Engagement: Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders, including students, academics, and subject matter experts.

• Problem-Solving: Proactive approach to identifying and solving production and content-related challenges.

• Feedback Integration: Ability to seek out, receive, and iterate on designs based on feedback.

Preferred Skills:

• LMS Experience: Familiarity with Learning Management Systems such as Canvas or similar platforms for content delivery.

• Digital Asset Management Systems (DAMS): Experience with organizing and managing large digital asset libraries.

• Motion Graphics & Animation: Skills in creating motion graphics or animations for enhanced content engagement.

• Content Management Systems (CMS): Experience with website content management for digital channels.

• User Experience (UX) Principles: Understanding of UX principles as they apply to digital learning and content design.

📝 Enhancement Note: The required skills emphasize hands-on production and design capabilities, alongside the conceptual understanding of learning design and effective communication. The "2-5 years" AI-derived experience level suggests this is not an entry-level position but also not a senior leadership role, requiring a solid foundation in the core competencies. Proficiency in specific software beyond video editing, like graphic design tools, is a plus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Multimedia Production Showcase: A portfolio demonstrating a range of video projects, including concept development, shooting, editing, and final output, highlighting storytelling and engagement.

• Learning Design Examples: Case studies or examples of digital learning modules, interactive content, or e-learning courses designed to achieve specific learning outcomes.

• Graphic Design & Visual Assets: Examples of graphic design work, infographics, or other visual assets created for digital platforms or learning materials.

• Process Workflow Documentation: Evidence of managing end-to-end production workflows, showcasing planning, execution, and delivery stages.

• Impact Measurement (if applicable): Any examples demonstrating how created content or learning experiences have achieved specific objectives or engaged target audiences.

Process Documentation:

• Workflow Design: Ability to document and present clear production workflows from concept to delivery.

• Content Development Process: Understanding and articulation of the process for collaborating with SMEs, scripting, storyboarding, and producing content.

• Iterative Design: Demonstrated process for incorporating feedback and iterating on designs to improve effectiveness.

📝 Enhancement Note: Given the role's creative and production-heavy nature, a strong portfolio is paramount. Applicants should be prepared to showcase a diverse range of work that spans video, interactive learning, and graphic design. The emphasis on "human-centered stories" and "outcomes-focused digital learning" means the portfolio should not just display technical skill but also strategic thinking and impact.

💵 Compensation & Benefits

Salary Range: $100,847 - $109,163 p.a. (AUD) + 17% superannuation Note: This salary range is specific to the University of Melbourne's pay scales for this role in Parkville, Victoria, Australia.

Benefits:

• Superannuation: Generous 17% employer superannuation contribution.

• Salary Packaging: Opportunities for salary packaging to potentially increase net income.

• Health & Wellbeing: Comprehensive health and wellbeing programs and services, including a leading Employee Assistance Program (EAP).

• Discounted Services: Access to a range of discounted services, including Bupa health insurance and cultural/recreational benefits (e.g., Melbourne Theatre Company).

• Professional Development: Significant opportunities for career development, including access to tailored programs (e.g., Academic Women in Leadership) and learning platforms (e.g., LinkedIn Learning).

• Flexible Work Arrangements: Supportive flexible work arrangements are in place, aligning with a commitment to inclusion and well-being.

• Leave Provisions: Progressive and considerate leave provisions, including leading parental leave, gender affirmation leave, and cultural leave, supporting work-life balance.

Working Hours:

• The role can be undertaken as Full-Time (approximately 37.5 hours per week) or Part-Time (0.8 FTE, approximately 30 hours per week). The specific working hours within the day can likely be negotiated, aligning with flexible work arrangements.

📝 Enhancement Note: The provided salary range is specific and competitive for a mid-level digital content and learning design role within an Australian university. The extensive benefits package is a significant draw, highlighting the University's commitment to employee well-being, professional growth, and work-life balance. The flexibility in employment type (FT/PT) is also a notable benefit.

🎯 Team & Company Context

🏢 Company Culture

Industry: Higher Education (Public University)

Company Size: Large (Over 10,000 employees globally, as per LinkedIn data)

Founded: 1853

Company Description: The University of Melbourne is a leading research-intensive university committed to transforming society through education and research. It prides itself on its people and their contributions to its mission.

Team Structure:

• The Learning & Digital Content Designer will join the Careers and Employability team, which is part of the broader Student Enrichment and Employability portfolio within Student and Scholarly Services.

• This team collaborates closely with students, academics, and industry partners.

• The environment is described as dynamic, supportive, and valuing creativity, experimentation, and inclusivity.

Methodology:

• Student-Centered Approach: All services and content are designed with the student experience and outcomes as the primary focus.

• Evidence-Based Practice: Decisions and strategies are informed by data and research.

• Collaborative Design: Content and learning experiences are developed in partnership with subject matter experts, students, and staff.

• Digital Innovation: Emphasis on leveraging digital tools and emerging trends to enhance student engagement and support.

• Continuous Improvement: Commitment to feedback loops and iterative design to refine offerings.

Company Website: https://about.unimelb.edu.au/

📝 Enhancement Note: Working within a large, established university like the University of Melbourne offers stability and a strong commitment to academic and professional development. The specific team culture emphasizes innovation and collaboration, which is crucial for a role focused on creative content and digital learning. The "Be Yourself" section highlights a strong commitment to Diversity, Inclusion, and Accessibility, which should be a key consideration for applicants.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Digital Content and Learning Design Specialist. This role is focused on execution and design, with opportunities for creative input and project leadership within specific assignments. It sits within a broader student services function, contributing to the "GTM" (Go-To-Market) strategy for career services by engaging students effectively.

Reporting Structure: The role reports within the Careers and Employability team, likely to a Team Leader or Manager overseeing digital services and content production. This manager will be responsible for performance, development, and work allocation.

Operations Impact: The impact of this role is on student employability and career preparedness. By creating compelling digital content and learning experiences, the designer directly influences student capacity to plan their careers, connect with the services offered, and gain confidence for life beyond university. This indirectly supports the university's mission and reputation.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of multimedia production (e.g., advanced video editing, motion graphics) or learning design (e.g., UX for learning, gamification).

• Content Strategy Leadership: Progress to roles that involve developing overarching content strategies for student services or leading content production teams.

• Instructional Design Leadership: Advance into senior instructional design roles, focusing on curriculum development and pedagogical innovation for larger-scale programs.

• Project Management: Take on more complex and larger-scale digital content projects, potentially leading cross-functional teams.

• Cross-Departmental Collaboration: Opportunities to work on projects with other university departments, broadening exposure to different educational and research areas.

• Formal Learning: Access to university-provided professional development, workshops, and potentially support for further certifications or postgraduate study.

📝 Enhancement Note: While not a traditional "Revenue Operations" role, this position applies GTM principles by "marketing" career services to students through engaging content. Growth opportunities are focused on deepening creative and pedagogical skills, moving into leadership within content or learning design, or broadening project management scope within the university's extensive structure.

🌐 Work Environment

Office Type: Hybrid Work Environment. The role combines remote work with on-site presence at the University of Melbourne's Parkville campus.

Office Location(s): Parkville, Victoria, Australia. This is the primary campus for the University of Melbourne.

Workspace Context:

• Collaborative Spaces: Access to university facilities, potentially including dedicated multimedia production studios, co-working spaces, and meeting rooms for team collaboration and student consultations.

• Technology & Tools: Provision of necessary software licenses (e.g., Adobe Creative Suite, LMS access) and potentially hardware for production and content creation.

• Team Interaction: Opportunities for regular interaction with the Careers and Employability team, as well as broader student services staff, fostering a supportive and knowledge-sharing environment.

• Student Interaction: Potential for direct engagement with students for content inspiration, feedback, or guidance on content creation.

Work Schedule:

• Flexible work arrangements are supported. The role can be Full-Time (approx. 37.5 hours/week) or Part-Time (0.8 FTE, approx. 30 hours/week). Specific daily hours are likely negotiable, allowing for work-life balance, provided core responsibilities and collaboration needs are met.

📝 Enhancement Note: The hybrid model is standard for many professional roles. The emphasis on "creative, experimentation, and inclusivity" within the team suggests a modern, forward-thinking work environment. Applicants should be comfortable with both independent remote work and collaborative on-site activities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and cover letter, focusing on relevant experience and alignment with job requirements.

• Portfolio Review: Shortlisted candidates will likely be asked to submit a portfolio showcasing their multimedia production, learning design, and digital content creation skills. This is a critical stage.

• First Interview: Typically with the hiring manager (Walid Abdullatif) and potentially another team member. Focus on experience, technical skills, problem-solving abilities, and cultural fit.

• Practical Assessment/Case Study: Candidates may be given a task or scenario to assess their practical skills in content creation, learning design, or problem-solving related to the role's responsibilities. This could involve creating a short piece of content or outlining a design approach.

• Second Interview: Potentially with a broader panel or senior stakeholders, focusing on strategic thinking, collaboration, and long-term fit.

• Reference Checks: Standard procedure for final candidates.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that demonstrate a range of skills (video, interactive learning, graphics).

• Showcase Process: For each project, briefly explain the brief, your role, the process you followed (ideation, production, iteration), the tools used, and the outcome or impact.

• Highlight Storytelling: Emphasize projects where you successfully conveyed a message or story effectively.

• Demonstrate Learning Design: For learning modules, clearly articulate the learning objectives and how your design achieved them.

• Quantify Impact (if possible): If you have data on engagement, completion rates, or positive feedback, include it.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate (e.g., a personal website, a well-structured PDF).

Challenge Preparation:

• Scenario-Based Questions: Be prepared to discuss how you would approach common challenges, such as creating content on a tight deadline, incorporating difficult feedback, or designing for a specific student persona.

• Technical Proficiency: Brush up on your knowledge of current multimedia production techniques and learning design principles.

• University Context: Research the University of Melbourne's mission, its student services, and its approach to digital learning and student employability. Understand the context of working within a large academic institution.

• The "Why": Be ready to articulate why you are passionate about student career development and how your skills can contribute to the team's goals.

📝 Enhancement Note: The portfolio is key for this role. Candidates should treat it as their primary application document alongside the resume and cover letter. The interview process will likely assess both technical aptitude and the ability to collaborate within an academic environment.

🛠 Tools & Technology Stack

Primary Tools:

• Video Editing Software: Proficiency in industry-standard software is essential. Likely candidates will be familiar with Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.

• Graphic Design Software: Experience with Adobe Photoshop, Adobe Illustrator, and potentially Canva for creating visual assets, infographics, and supporting graphics.

• Learning Management Systems (LMS): Familiarity with platforms like Canvas is explicitly mentioned and highly advantageous. Other LMS experience (e.g., Moodle, Blackboard) can be transferable.

• Content Management Systems (CMS): Experience with web-based CMS for publishing digital content.

• Multimedia Production Equipment: Familiarity with camera operation, lighting, and audio recording equipment is beneficial for those involved in capturing footage.

Analytics & Reporting:

• Web Analytics Tools: Basic understanding of how to track engagement with digital content (e.g., website analytics, LMS reporting).

• LMS Analytics: Ability to interpret data from Canvas or similar platforms regarding module completion and engagement.

CRM & Automation:

• While not explicitly mentioned as a primary focus for this role, understanding how content might integrate with student information systems or CRM (Customer Relationship Management) for targeted communication could be a plus.

📝 Enhancement Note: The core technology stack revolves around content creation and delivery tools. Proficiency in Adobe Creative Suite (Premiere Pro, Photoshop, Illustrator) is a strong indicator of desired technical skill. Familiarity with Canvas is a significant advantage due to its explicit mention.

👥 Team Culture & Values

Operations Values:

• Student-Centricity: A deep commitment to serving and empowering students in their career journeys.

• Creativity & Innovation: Encouraging new ideas, experimentation, and pushing creative boundaries in content and learning design.

• Collaboration: Valuing teamwork, shared knowledge, and cross-functional partnerships to achieve common goals.

• Inclusivity & Diversity: Actively creating an environment where all students and staff feel valued, respected, and have equitable opportunities.

• Evidence-Based Practice: Using data and research to inform decisions and measure impact.

• Continuous Improvement: A mindset of seeking feedback, learning, and refining processes and content.

Collaboration Style:

• Cross-Functional Integration: Working closely with Careers Specialists, academics, and potentially marketing/communications teams to ensure content is accurate, relevant, and effectively delivered.

• Open Communication: Encouraging open dialogue, constructive feedback, and active listening among team members.

• Knowledge Sharing: A culture of sharing best practices, insights, and learnings to elevate the entire team's capabilities.

• Proactive Partnership: Actively seeking opportunities to collaborate and support other departments within Student and Scholarly Services.

📝 Enhancement Note: The team culture appears to be modern, supportive, and aligned with the broader university's commitment to diversity and inclusion. The emphasis on creativity and experimentation suggests an environment where new ideas are welcomed, which is ideal for a content design role.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Freedom with Institutional Constraints: Navigating the requirements and brand guidelines of a large university while maintaining creative vision and innovation.

• Scalability of Content: Developing content and learning experiences that can effectively reach and engage thousands of students with diverse needs.

• Rapid Technological Evolution: Keeping pace with the constantly changing landscape of digital tools, platforms, and best practices in multimedia and learning design.

• Measuring Impact: Quantifying the effectiveness and ROI of digital content and learning modules in terms of student career outcomes.

• Managing Multiple Stakeholder Needs: Effectively aligning diverse expectations and feedback from students, academics, and university administration.

Learning & Development Opportunities:

• Advanced Multimedia Skills: Access to training in advanced video editing, motion graphics, animation, or graphic design software.

• Learning Design Specializations: Opportunities to develop expertise in areas like instructional systems design, UX/UI for learning, gamification, or accessibility in digital learning.

• Content Strategy Development: Learning to build and execute comprehensive content strategies for digital platforms and educational services.

• Industry Conferences & Workshops: Potential support for attending relevant conferences or workshops in digital media, learning design, or higher education technology.

• Leadership Development: Opportunities to take on project leadership roles or mentor junior team members as experience grows.

📝 Enhancement Note: The challenges are typical for creative roles within large organizations, requiring adaptability and strong stakeholder management. The growth opportunities are substantial, leveraging the university's resources for professional development in specialized creative and pedagogical fields.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to turn a complex brief into a compelling piece of multimedia content. What was your process, and what was the outcome?" (Focus on process, creativity, and impact.)

• "How would you approach designing an interactive learning module for students who are exploring career options but feel overwhelmed?" (Assess learning design methodology, user empathy, and platform knowledge.)

• "Imagine you receive conflicting feedback from two key stakeholders on a video project. How would you resolve this?" (Evaluate communication, negotiation, and problem-solving skills.)

Company & Culture Questions:

• "What interests you about the University of Melbourne and specifically our Careers and Employability team?" (Show you've researched the institution and the role's context.)

• "How do you ensure your content is inclusive and accessible to a diverse student population?" (Demonstrate understanding of DEI principles.)

Portfolio Presentation Strategy:

• "Walk us through one of your most impactful projects. What was the objective, your specific contribution, and the measurable results?" (Practice storytelling, focusing on your role and impact.)

• "How do you approach iterating on designs based on feedback?" (Be ready to discuss your feedback loop process.)

• "Show us a piece of your work that demonstrates your ability to create 'human-centered stories'." (Select a relevant example and articulate the human element.)

📝 Enhancement Note: Preparation should focus on showcasing practical skills through portfolio examples, demonstrating an understanding of learning design principles, and articulating how one can contribute to the university's mission of student success. Be ready to discuss your process and how you handle feedback and collaboration.

📌 Application Steps

To apply for this Learning & Digital Content Designer position:

• Submit Your Application: Apply through the University of Melbourne's official careers portal via the provided link. Ensure all required fields are completed accurately.

• Tailor Your Resume: Highlight experience directly relevant to multimedia production, digital content creation, instructional/learning design, and stakeholder engagement. Use keywords from the job description.

• Craft a Compelling Cover Letter: Clearly articulate your interest in the role, your understanding of the University's mission, and how your specific skills and experience align with the requirements, particularly in creating impactful content for student careers.

• Prepare Your Portfolio: Curate a strong, well-organized portfolio that showcases your best work in video production, interactive learning design, and graphic design. Be ready to discuss your process and outcomes for each project.

• Research the University: Familiarize yourself with the University of Melbourne's values, its student services, and the Careers and Employability team's objectives to demonstrate genuine interest and understanding during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.