Visual Designer

📍 Job Overview

Job Title: Visual Designer Company: DEPT® Location: Skopje, Macedonia / Zagreb, Croatia / Split, Croatia Job Type: Full-time Category: Design Operations / Creative Operations Date Posted: August 06, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: On-site

🚀 Role Summary

• This role focuses on the creation of compelling visual assets for digital media, directly supporting client-facing creative and sales initiatives.
• Success in this position requires a strong command of design software and principles to translate abstract concepts into tangible, high-impact visual communications.
• The Visual Designer will play a key role in maintaining brand consistency across all client projects and ensuring the aesthetic quality of deliverables.
• This position involves a significant degree of collaboration with internal teams and adherence to project timelines and client specifications.

📝 Enhancement Note: While the title is "Visual Designer," in the context of operations, this role bridges creative execution with the operational efficiency of delivering design solutions. The emphasis on client brands, digital media, and cross-functional collaboration signifies a need for systematic design processes and efficient workflow management within the creative operations framework.

📈 Primary Responsibilities

• Produce visually compelling and on-brand designs for a variety of digital platforms, including social media campaigns, digital advertising, presentation decks, and eCommerce assets.
• Translate client briefs, creative concepts, and strategic objectives into high-quality visual designs that effectively communicate key messages and resonate with target audiences.
• Collaborate closely with Art Directors, Project Managers, and Sales teams to ensure design solutions are aligned with project goals, client expectations, and overall business objectives.
• Maintain and enforce brand consistency across all design deliverables by adhering to established brand guidelines and style guides.
• Proactively stay informed about current design trends, digital media best practices, and emerging technologies to incorporate relevant innovations into design work.
• Ensure all design outputs meet high standards for quality, usability, and accessibility, adhering to relevant industry guidelines and best practices.
• Manage multiple design projects concurrently, effectively prioritizing tasks, allocating time, and meeting established project deadlines within a dynamic agency environment.
• Contribute to the refinement of initial design concepts, whether originating from internal teams or clients, into polished, high-fidelity visual designs.

📝 Enhancement Note: The responsibilities highlight a need for operational rigor in design execution. "Produce visually appealing designs that effectively communicate key messages and adhere to brand guidelines" and "Manage multiple design projects simultaneously, prioritize tasks, and meet project deadlines" are core operational functions within a creative context, emphasizing efficiency and systematic execution.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in Graphic Design, Visual Arts, Digital Media, or a related field is typically expected, though equivalent practical experience will be strongly considered.

Experience:

• A minimum of 3 years of professional experience in visual design, with a proven track record in layout design for social media campaigns, digital campaigns, presentation decks, branding, and/or eCommerce.

Required Skills:

• Visual Design Expertise: Proven ability to create aesthetically pleasing and impactful visual designs across various digital media.
• Figma Proficiency: Expert-level command of Figma for UI/UX design, prototyping, and collaborative design system management.
• Adobe Creative Cloud Mastery: Advanced proficiency in Adobe Photoshop, Illustrator, and InDesign for graphic creation, illustration, and layout.
• Design Principles: Strong understanding and application of typography, color theory, composition, and layout principles.
• Brand Consistency Management: Ability to interpret and meticulously apply brand guidelines to ensure consistent visual identity across all project deliverables.
• Cross-functional Collaboration: Demonstrated experience working effectively with diverse teams, including creative, sales, and project management.
• Project Prioritization: Skill in managing multiple projects simultaneously, prioritizing tasks, and meeting strict deadlines in a fast-paced environment.
• English Language Proficiency: Full working proficiency in English, both written and verbal, for clear communication with international teams and clients.

Preferred Skills:

• Experience with motion graphics or animation software (e.g., After Effects).
• Familiarity with design systems and their implementation.
• Understanding of UI/UX principles and best practices for digital interfaces.
• Experience working within an agency setting or with diverse client portfolios.
• Knowledge of accessibility standards (WCAG) and usability best practices in design.

📝 Enhancement Note: The emphasis on specific software like Figma and Adobe Creative Cloud, coupled with the requirement for 3 years of experience, positions this as a mid-level operational role. The ability to "develop and refine initial concepts" and "manage multiple projects simultaneously" points to the need for process-oriented thinking and efficient workflow management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Diverse Digital Project Examples: Showcase a range of visual design work for social media campaigns, digital advertising, presentation decks, branding initiatives, and eCommerce platforms.
• Figma and Adobe CC Workflow: Demonstrate proficiency in Figma and Adobe Creative Suite through well-organized project files or case studies highlighting your design process and tool utilization.
• Brand Integration Case Studies: Provide examples of how you have successfully applied and maintained brand consistency for different clients.
• Concept to Execution Examples: Include projects that illustrate your ability to take initial ideas or concepts and develop them into high-quality final designs.
• Usability and Accessibility Considerations: Showcase any projects where usability and accessibility were key considerations in your design process.

Process Documentation:

• Be prepared to discuss your typical design workflow from brief interpretation to final asset delivery.
• Explain how you manage feedback from art directors and stakeholders to iterate on designs efficiently.
• Detail your approach to ensuring quality control and adherence to project requirements before final delivery.

📝 Enhancement Note: A strong portfolio is crucial for visual design roles, and in an operational context, it serves as evidence of process efficiency, tool mastery, and consistent quality delivery. The expectation is to demonstrate not just the final output but also the systematic approach to achieving it.

💵 Compensation & Benefits

Salary Range:

• Based on industry standards for a Visual Designer with 3-5 years of experience in Skopje and Zagreb, the estimated annual salary range is approximately €18,000 - €30,000 (gross). This range is subject to variation based on specific experience, portfolio strength, and negotiation.
• Methodology: This estimate is derived from a review of comparable Visual Designer roles in Macedonia and Croatia, considering average salaries for creative professionals with mid-level experience, adjusted for the cost of living and typical agency compensation structures.

Benefits:

• Health & Wellness: Access to private health insurance and support through the OpenUp platform for mental and physical well-being.
• Professional Development: Opportunities for training, skill development, and certifications to enhance career growth.
• Agency Recognition: Work with a Certified B Corp® and award-winning agency (The Lovies, The Webby Awards).
• Client Exposure: Opportunity to work with a diverse and high-profile client roster, including Meta, TikTok, eBay, Netflix, and Logitech.
• Global Impact: Participation in DEPT® Cares Month, contributing skills to support local charities.
• Location-Specific Benefits: Specific benefits may vary by location; details can be confirmed with the recruiter.

Working Hours:

• Typically a 40-hour work week, Monday to Friday, with potential for flexible scheduling or occasional overtime depending on project demands. The specific working hours will be clarified during the interview process.

📝 Enhancement Note: Salary ranges are estimated based on general market data for the specified locations and experience level. Actual compensation will depend on the candidate's qualifications and negotiation. The benefits package is comprehensive, supporting professional growth and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Agency / Marketing & Technology Services. DEPT® operates at the intersection of technology and marketing, focusing on digital transformation, creative solutions, and data-driven strategies. Company Size: Large, with employees across 30+ countries, indicating a global presence and diverse workforce. This scale offers opportunities for cross-cultural collaboration and broad exposure to different market approaches. Founded: DEPT® was founded with a vision to be a new model of agency, born digital and driven by innovation. Their commitment to being a Certified B Corp® since 2021 highlights a strong focus on social responsibility and sustainability.

Team Structure:

• The Visual Designer will be part of the Design team, which is described as a hub for delivering cutting-edge solutions.
• This team collaborates closely with creative, sales, and project management departments, suggesting a matrixed or highly cross-functional operational structure.
• Reporting likely involves a mix of project-based leads and a creative director or design manager, fostering a collaborative yet structured environment.

Methodology:

• DEPT® emphasizes a forward-thinking, innovative approach, driven by curiosity and a desire to create what's next.
• Their methodology likely involves agile project management, data-informed decision-making, and a focus on delivering measurable results for clients.
• Design processes are integrated with technological capabilities, ensuring that creative output is not only visually appealing but also technically sound and scalable.

Company Website: deptagency.com

📝 Enhancement Note: DEPT®'s culture is characterized by innovation, global collaboration, and a commitment to social impact. For a Visual Designer, this means working within a structured yet dynamic environment, contributing to high-profile projects, and being part of a team that values both creative excellence and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Visual Designer, requiring 3+ years of experience. It offers a foundational role within the creative operations framework, with opportunities to specialize or move into more senior design or art direction positions. Reporting Structure: The Visual Designer will likely report to an Art Director or a Design Lead within the Design team. Collaboration will extend across project teams, including Account Managers, Project Managers, and potentially members of the sales and strategy departments. Operations Impact: The Visual Designer’s work directly impacts client brand perception, marketing campaign effectiveness, and the overall quality of digital deliverables. By ensuring visually cohesive and impactful designs, they contribute to client satisfaction, campaign performance, and ultimately, revenue generation for DEPT®.

Growth Opportunities:

• Skill Specialization: Develop expertise in specific areas such as motion graphics, UI/UX design, or advanced branding systems.
• Leadership Development: Potential to grow into a Senior Visual Designer or Art Director role, leading projects and mentoring junior designers.
• Cross-Functional Learning: Gain exposure to different facets of the agency business, including project management, client relations, and strategy, enhancing overall operational understanding.
• Global Mobility: Opportunities to work on international projects and potentially collaborate with or transfer to DEPT® offices in other countries.

📝 Enhancement Note: The growth path for a Visual Designer at DEPT® involves not only deepening creative skills but also understanding the operational aspects of agency work, client management, and project delivery, which are key for career advancement in this sector.

🌐 Work Environment

Office Type: DEPT® operates with a global presence, suggesting modern, collaborative office spaces designed to foster creativity and teamwork. The work environment is likely dynamic and project-driven. Office Location(s): Skopje, Macedonia; Zagreb, Croatia; Split, Croatia. These locations offer vibrant work environments within their respective cities. Workspace Context:

• The workspace is designed to encourage collaboration among design teams and with other departments, facilitating efficient communication and idea exchange.
• Access to industry-standard design tools and technology is a given, supporting high-quality creative output.
• Opportunities for direct interaction with art directors and project leads ensure clear direction and efficient feedback loops, critical for operational success. Work Schedule: Standard full-time hours (approx. 40 hours/week), typically Monday to Friday. While core hours will be established, the agency environment may require flexibility to meet client deadlines and project milestones, reflecting the operational demands of client service.

📝 Enhancement Note: The emphasis on collaboration and access to tools points to an operational environment that supports efficient creative production. The flexibility within a structured schedule acknowledges the project-based nature of agency work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and creative output.
• Portfolio Presentation & Interview: A session with a hiring manager or art director to discuss your portfolio, design process, and experience. Be prepared to walk through specific projects, explaining your role, design decisions, and the tools used.
• Technical/Skills Assessment: Potentially a small design task or a discussion focused on Figma and Adobe Creative Cloud proficiency, assessing your ability to meet technical requirements.
• Team Fit Interview: An interview with team members to evaluate cultural alignment, collaboration skills, and how you contribute to a team environment.
• Final Interview: May involve senior leadership to discuss career aspirations and overall fit within the company.

Portfolio Review Tips:

• Curate Selectively: Showcase your strongest, most relevant work that aligns with DEPT®'s client base and project types (digital campaigns, branding, social media).
• Highlight Process: For each project, clearly articulate the brief, your role, the design process, the tools used (especially Figma and Adobe CC), challenges faced, and the final outcome/impact.
• Demonstrate Brand Acumen: Include examples that clearly show your ability to work within and maintain brand guidelines.
• Showcase Collaboration: If possible, mention how you collaborated with others (e.g., copywriters, developers, account managers) to achieve project success.
• Quantify Impact: Where possible, include metrics or results related to your design work (e.g., engagement rates, conversion improvements).

Challenge Preparation:

• Be ready for potential design challenges that assess your ability to work under pressure, think creatively, and apply your skills to a new brief.
• Prepare to articulate your thought process clearly and defend your design decisions.
• Practice presenting your work concisely and effectively, focusing on key takeaways and operational considerations.

📝 Enhancement Note: The interview process is designed to assess not only creative talent but also operational capabilities like process management, tool proficiency, and collaboration. A well-prepared portfolio that demonstrates systematic thinking is key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, prototyping, and managing design systems. Expect to use Figma extensively for most digital design tasks.
• Adobe Creative Cloud:
  • Photoshop: For image editing, manipulation, and creating web graphics.
  • Illustrator: For vector graphics, logos, icons, and illustrations.
  • InDesign: For layout design, particularly for presentation decks and multi-page documents. Analytics & Reporting:
• While not a primary tool for this role, familiarity with how design impacts analytics (e.g., A/B testing results for design variations) is beneficial. Understanding basic reporting dashboards used by clients or internal teams can be advantageous. CRM & Automation:
• No direct CRM or automation tools are expected for this role, but an understanding of how design assets are integrated into marketing automation platforms or CRM systems for client campaigns is a plus.

📝 Enhancement Note: Mastery of Figma and Adobe Creative Cloud is non-negotiable for this role, forming the core of the technical skill set required for efficient design operations.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore new ideas and create cutting-edge digital solutions.
• Collaboration: Working effectively across diverse teams and global locations to achieve shared goals.
• Client Focus: Dedication to delivering high-quality work that meets client needs and exceeds expectations.
• Quality & Precision: Commitment to excellence in design execution, brand consistency, and adherence to standards.
• Continuous Learning: An openness to acquiring new skills and adapting to evolving industry trends and technologies.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with project managers, account teams, strategists, and other creatives, requiring strong communication and teamwork.
• Feedback-Driven: A culture that encourages constructive feedback to refine designs and improve processes.
• Global Teamwork: Embracing diverse perspectives and working together across different time zones and cultures.

📝 Enhancement Note: The emphasis on collaboration and continuous learning aligns with operational best practices for creative teams, ensuring efficiency and adaptability in delivering client work.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Multiple Client Demands: Balancing the needs and priorities of various clients simultaneously, requiring strong organizational and time-management skills.
• Adapting to Diverse Brand Guidelines: Quickly understanding and effectively applying different brand identities for a wide range of clients.
• Staying Current with Trends: Continuously learning and integrating new design tools, techniques, and digital marketing trends to maintain relevance and competitiveness.
• Remote Collaboration: Effectively communicating and collaborating with team members across different locations and time zones.

Learning & Development Opportunities:

• Advanced Design Training: Access to courses and workshops on new design software features, advanced techniques, and emerging design trends.
• Industry Conferences: Opportunities to attend relevant design and digital marketing conferences to gain insights and network.
• Mentorship Programs: Potential to be mentored by senior designers or art directors, fostering skill development and career guidance.
• Exposure to Diverse Projects: Working on a variety of client projects provides broad experience and exposure to different creative challenges and solutions.

📝 Enhancement Note: The challenges inherent in this role are operational in nature, focusing on efficiency, adaptability, and client management. Growth opportunities are tied to skill enhancement and broadening operational understanding within the agency.

💡 Interview Preparation

Strategy Questions:

• Be prepared to discuss how you approach translating a client brief into a visual design concept, detailing your process from initial research to final asset.
• Explain how you ensure brand consistency across different digital platforms and campaigns for a single client.
• Discuss a time you had to manage conflicting feedback from stakeholders and how you resolved it.
• How do you prioritize your workload when managing multiple projects with competing deadlines?
• Describe your experience with Figma and Adobe Creative Cloud – what are your favorite features for efficient workflow?

Company & Culture Questions:

• What do you admire about DEPT®'s work and culture?
• How do you stay updated on design trends and incorporate them into your work?
• Describe your ideal team environment and how you contribute to a collaborative culture.
• What does being a Certified B Corp® mean to you, and how does it influence your work?

Portfolio Presentation Strategy:

• Structure is Key: Organize your portfolio logically, perhaps by project type or client.
• Tell a Story: For each project, explain the problem, your solution, the process, and the outcome. Use visuals effectively to support your narrative.
• Highlight Tool Proficiency: Explicitly mention how you used Figma and Adobe CC to achieve specific results or overcome challenges.
• Focus on Impact: If possible, discuss the impact or results of your designs.
• Be Concise: Practice presenting your key projects within a designated timeframe.

📝 Enhancement Note: Preparation should focus on demonstrating not just creative skill but also an understanding of operational processes, client management, and collaborative teamwork, aligning your answers with DEPT®'s values and agency environment.

📌 Application Steps

To apply for this Visual Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Preparation: Ensure your online portfolio is up-to-date, showcases your best work relevant to digital campaigns and branding, and clearly outlines your process and tool usage (Figma, Adobe CC).
• Resume Optimization: Tailor your resume to highlight your 3+ years of experience in visual design for digital media, emphasizing achievements related to brand consistency, project deadlines, and cross-functional collaboration.
• Interview Practice: Prepare to discuss your portfolio in detail, articulate your design process, and answer questions about your experience with Figma and Adobe Creative Cloud. Practice presenting your work concisely and professionally.
• Company Research: Familiarize yourself with DEPT®'s clients, recent work, and their B Corp® status. Understand their agency model and culture to better articulate your fit and interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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