UX Designer:in für tomedo.air

📍 Job Overview

Job Title: UX Designer:in für tomedo.air

Company: zollsoft GmbH

Location: Jena, Thüringen, Germany (and other locations: Hamburg, Berlin, Stuttgart, Frankfurt am Main, Munich, Düsseldorf, Hannover, Brandenburg, Bremen, Rheinland-Pfalz)

Job Type: Full-time / Part-time (minimum 30 hours/week)

Category: User Experience (UX) Design / Product Design

Date Posted: April 17, 2026

Experience Level: 5+ Years

Remote Status: Fully Remote (with option to use co-working spaces)

🚀 Role Summary

• Drive the end-to-end UX design process for the tomedo.air practice management software, focusing on user-centricity and regulatory compliance within the healthcare sector.

• Conduct comprehensive user research, including customer interviews and usability testing, to gather actionable insights and inform design decisions.

• Develop and iterate on user interfaces, from initial wireframes and interactive prototypes to high-fidelity designs, ensuring a seamless and intuitive user experience.

• Collaborate closely with cross-functional teams, including product managers and developers, to translate complex requirements into functional, user-friendly, and aesthetically pleasing software solutions.

• Leverage DesignOps principles to optimize design workflows, enhance team collaboration, and elevate the overall design process and output.

📝 Enhancement Note: This role is positioned as a senior UX Designer with a strong emphasis on DesignOps, indicating a need for someone who can not only execute design tasks but also contribute to the strategic improvement of design processes within an agile, regulated environment. The requirement for fluent German is critical.

📈 Primary Responsibilities

• Lead the UX design lifecycle for tomedo.air, from conceptualization through to implementation, ensuring alignment with user needs and business objectives.

• Proactively engage with customers through interviews and surveys to understand pain points, workflows, and requirements in the complex healthcare environment.

• Design and execute usability tests, analyze user behavior data, and translate findings into concrete design improvements.

• Create detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups using industry-standard design tools.

• Develop and maintain a component-based design system to ensure consistency, scalability, and a modern aesthetic across the tomedo.air application.

• Collaborate intensively with product management and engineering teams to define product strategy, prioritize features, and ensure effective design implementation.

• Champion DesignOps practices to streamline workflows, improve efficiency, and foster a collaborative design environment.

• Contribute to the evolution of product discovery principles, ensuring that design decisions are data-driven and aligned with market needs.

• Actively participate in agile ceremonies, providing design expertise and guidance throughout the development sprints.

• Ensure all designs comply with relevant regulatory standards within the healthcare industry.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution, strategic input, and process improvement, indicative of a mid-to-senior level UX role within a product development team. The emphasis on healthcare and regulated environments suggests a need for candidates with experience navigating complex constraints.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Proven expertise in UX Research methodologies, including user interviews, surveys, and usability testing.

• Demonstrated ability to create wireframes, user flows, interactive prototypes, and high-fidelity designs using tools such as Figma, Sketch, Adobe XD, or similar.

• Strong understanding of design principles, user-centered design methodologies, and human-computer interaction (HCI).

• Experience with developing and evolving component-based design systems.

• Proficiency in design and research tools, with demonstrated experience in design-to-code processes.

• Familiarity with AI prototyping techniques and tools.

• Excellent analytical thinking and problem-solving skills to address complex requirements.

• Strong communication and interpersonal skills, with the ability to articulate design decisions clearly and persuasively to diverse stakeholders.

Preferred Skills:

• Experience working in highly regulated industries, such as healthcare.

• Knowledge and practical application of product discovery principles.

• Experience with DesignOps practices and their implementation.

• Familiarity with agile development methodologies (Scrum, Kanban).

• Understanding of front-end development concepts to facilitate design-to-code handoffs.

📝 Enhancement Note: The requirement for 5+ years of experience, coupled with specific industry and methodology preferences, positions this role for a seasoned UX professional. The explicit mention of DesignOps and AI prototyping suggests a forward-thinking team that values efficiency and innovation in their design processes. The mandatory German language proficiency is a critical filter.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, demonstrating a clear understanding of the design process from research to final design.

• Case studies that highlight your role in identifying user problems, conducting research, and developing innovative solutions.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate your design capabilities.

• Demonstrations of how you have applied design systems or contributed to their development.

• Evidence of data-driven design decisions, supported by research findings and usability test results.

Process Documentation:

• Portfolio entries should clearly articulate the design process followed for each project, including methodologies used.

• Showcase how you've collaborated with cross-functional teams (Product Managers, Developers) throughout the design process.

• Include examples of how you've iterated on designs based on feedback and testing.

• Detail your approach to DesignOps, if applicable, explaining how you've improved efficiency or collaboration in design workflows.

📝 Enhancement Note: A strong portfolio is crucial for this role, as it will serve as the primary evidence of a candidate's design skills, process, and impact. The emphasis on case studies, data-driven decisions, and collaboration indicates that the hiring team wants to see not just polished designs, but also the strategic thinking and execution behind them.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Super Team and Flat Hierarchies: Fosters a collaborative and supportive work environment.

• Job Crafting/Individual Work Design: Offers flexibility in shaping one's role and responsibilities.

• Flexible Working Hours: Allows for better work-life balance.

• Professional Development: Opportunities for continuous learning and skill enhancement.

• Home Office/Mobile Working: Enables remote work flexibility.

• Team Events: Regular social gatherings to build team cohesion.

• Promotion of Physical and Mental Health: Access to health courses (Yoga, back training, mental health support) and potentially app-based well-being programs.

• Company Pension Scheme (Betriebliche Altersvorsorge): Financial planning for retirement.

• Company Health Insurance (Betriebliche Krankenversicherung): Supplementary health benefits.

• Company Bike Leasing (Dienstradleasing/Jobrad): Encourages sustainable commuting.

• Hardware Leasing: Access to necessary work equipment.

• Employee Discounts: Savings on various products and services.

• Childcare Subsidy (Kita-Zuschuss): Financial support for childcare costs.

• Recreation Allowance (Erholungsbeihilfe): Support for leisure and relaxation.

• Meal Subsidy (Essenszuschuss): Contribution towards food expenses.

• Travel Allowance (Fahrtkostenzuschuss): Support for commuting costs.

Working Hours:

• A minimum of 30 hours per week is ideal, with flexibility for full-time employment. The role supports flexible working hours.

📝 Enhancement Note: The extensive list of benefits signifies a company that invests in employee well-being and work-life balance. The salary estimate is based on general market data for senior UX roles in Germany and should be considered an approximation. Candidates should research specific salary benchmarks for their target locations within Germany.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (HealthTech), Software Development. The company develops "tomedo.air," a new practice management system aimed at addressing the increasing complexity in the healthcare sector. This industry context implies a need for user-friendly solutions that comply with strict regulations and cater to professional users with specific workflows and high expectations for reliability and efficiency.

Company Size: Over 600 employees. This indicates a medium-to-large sized company that has likely established structured processes while retaining some aspects of a startup culture, offering both stability and agility. For operations professionals, this size often means opportunities for specialization, but also the need to navigate larger organizational structures and processes.

Founded: Over 10 years ago. The company has a solid history, suggesting stability and experience in the market, while still maintaining a "startup atmosphere," which implies innovation, dynamism, and a less hierarchical structure than very traditional enterprises.

Team Structure:

• The UX Designer will be part of the product development team for tomedo.air.

• Collaboration is expected with Product Managers, Developers, and other stakeholders across various business areas (at least 75% of company departments).

• The company emphasizes "cooperation instead of competition," suggesting a supportive and team-oriented environment.

Methodology:

• Agile development methodology is implied by the collaboration with developers in sprints and the need for adaptability.

• Data-driven decision-making is a core principle, evident in the emphasis on user research, usability testing, and customer behavior analysis.

• Process optimization is a key responsibility for the UX Designer, indicating a focus on efficiency and continuous improvement within the design workflow.

Company Website: https://www.zollsoft.de/ (Inferred from domain_derived)

📝 Enhancement Note: The company culture appears to be a blend of startup agility and established corporate structure, with a strong emphasis on employee well-being, collaboration, and professional growth. The HealthTech focus is a significant differentiator, requiring a deep understanding of user needs within a regulated and critical industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a mid-to-senior level of experience. The responsibilities extend beyond core design tasks to include strategic input, process optimization (DesignOps), and collaboration on product discovery and strategy. This suggests a role that offers significant autonomy and influence.

Reporting Structure: While not explicitly detailed, the mention of flat hierarchies and close collaboration with Product Managers and Developers suggests a reporting line likely within a product or design department. The Senior UX Designer is expected to work independently but also integrate seamlessly into cross-functional teams.

Operations Impact: The UX Designer's impact is directly tied to the success of tomedo.air, a critical practice management system in the healthcare sector. By improving user experience, efficiency, and usability, the role directly contributes to customer satisfaction, adoption rates, and potentially the company's competitive advantage in a complex market. The focus on data-driven decisions and process optimization highlights an impact driven by measurable outcomes and operational efficiency.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX research, design systems, DesignOps, and potentially AI-driven design tools.

• Leadership Potential: Opportunity to mentor junior designers, lead design initiatives, and influence product strategy.

• Industry Expertise: Develop specialized knowledge in HealthTech UX, navigating regulatory complexities and user needs within the healthcare domain.

• Process Improvement: Drive significant advancements in the company's design processes and workflows.

• Cross-functional Influence: Expand influence across product management, engineering, and potentially other departments through strategic collaboration.

📝 Enhancement Note: This role offers substantial growth potential for a UX professional looking to make a significant impact in a regulated industry. The emphasis on DesignOps and strategic contribution suggests a path towards leadership or specialized expertise within the organization.

🌐 Work Environment

Office Type: The company offers a hybrid model. Employees can work 100% from home or utilize co-working spaces in Erfurt, Leipzig, Berlin, and Hamburg. This provides significant flexibility in choosing a work environment that suits individual preferences and needs.

Office Location(s): While the primary listed location is Jena, the availability of co-working spaces in Erfurt, Leipzig, Berlin, and Hamburg means that employees have options for in-person collaboration or a change of scenery, should they choose. The main headquarters is likely in Jena.

Workspace Context:

• Remote Flexibility: The 100% remote option caters to individuals who thrive in a home-office environment, offering autonomy and reduced commute times.

• Co-working Spaces: These provide opportunities for face-to-face interaction, networking, and a dedicated professional workspace outside the home.

• Collaborative Tools: Implicitly, the team relies on digital collaboration tools (e.g., Slack, Jira, Confluence, Figma) to facilitate communication and project management across distributed teams.

• Technology Stack: Access to modern design and development tools is expected, supporting efficient workflow and high-quality output.

Work Schedule:

• Flexible working hours are a key benefit, allowing employees to structure their workday around personal commitments and peak productivity times.

• A minimum of 30 hours per week is preferred for part-time roles, with full-time being the standard.

📝 Enhancement Note: The emphasis on remote work and flexible hours, coupled with optional co-working spaces, indicates a modern and adaptive work environment designed to accommodate diverse working styles and preferences.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely an HR or recruiter call to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Technical Interview: A deep dive into your portfolio, discussing specific projects, your design process, problem-solving approaches, and technical skills. This will likely involve presenting case studies and answering questions about your contributions. Expect questions related to UX research, design systems, and your experience with regulated environments.

• Design Challenge/Case Study: You may be asked to complete a take-home assignment or a live design exercise simulating a real-world problem. This will assess your problem-solving abilities, design thinking, and how you approach complex challenges.

• Team/Stakeholder Interviews: Meetings with Product Managers, Developers, and potentially other designers or department heads to assess collaboration skills, strategic thinking, and cultural fit.

• Final Interview: Possibly with a senior leader to discuss overall alignment and long-term vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience relevant to this role (healthcare, complex software, DesignOps).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the design decisions you made (and why), the challenges you faced, and the outcomes or impact. Use visuals effectively but don't let them overshadow the narrative.

• Highlight Impact: Quantify results where possible (e.g., "improved task completion rate by X%", "reduced errors by Y%"). If quantitative data isn't available, focus on qualitative feedback and user satisfaction improvements.

• Demonstrate Process: Show your research methodologies, wireframes, iterations, and prototypes. Explain how you gathered insights and translated them into design solutions.

• Address DesignOps: If you have DesignOps experience, present a case study or examples of how you've optimized design workflows, improved efficiency, or fostered collaboration.

• Be Prepared for Technical Questions: Understand the tools you used and be ready to discuss your proficiency.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research zollsoft, tomedo.air (if possible), and the healthcare software industry.

• Focus on Process: Even if you don't have a perfect solution, demonstrate a strong, logical design process. Show how you would approach the problem, what research you'd conduct, and how you'd iterate.

• Communicate Clearly: Practice articulating your thought process, design decisions, and recommendations concisely and persuasively.

• Time Management: Be mindful of time constraints, especially for live challenges. Prioritize key aspects of the problem.

📝 Enhancement Note: The interview process is structured to evaluate a candidate's comprehensive skill set, from technical design abilities to strategic thinking and collaborative capacity. The portfolio review is a critical component, requiring candidates to present their work with a focus on process, impact, and relevance to the specific role and industry.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Tools: Proficiency expected in industry-standard tools such as Figma, Sketch, Adobe XD, InVision, or similar for wireframing, prototyping, and high-fidelity design.

• UX Research Tools: Experience with tools for user interviews, surveys, usability testing platforms (e.g., UserTesting.com, Lookback), and data analysis.

• Design System Management: Familiarity with tools and processes for creating, maintaining, and scaling component-based design systems.

• AI Prototyping Tools: Experience with emerging AI tools for design assistance, rapid prototyping, or content generation.

Analytics & Reporting:

• Web/App Analytics: While not explicitly stated as a primary responsibility, understanding user behavior through analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) can be beneficial for data-driven design decisions.

• Data Analysis Tools: Ability to interpret data from user research and analytics to inform design.

CRM & Automation:

• Project Management & Collaboration: Familiarity with tools like Jira, Confluence, Asana, Trello for task management, workflow tracking, and team collaboration.

• Communication Tools: Proficiency in platforms like Slack, Microsoft Teams for daily communication.

• DesignOps Tools: Potential use of tools for design asset management, workflow automation, or team coordination.

📝 Enhancement Note: The role requires strong command over core UX design and research tools. The mention of "design-to-code processes" and "AI prototyping" indicates a need for candidates who are up-to-date with modern design workflows and emerging technologies. Familiarity with agile project management tools is also essential for cross-functional collaboration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and meeting user needs, especially within the demanding healthcare sector.

• Data-Driven Decision Making: Valuing insights from user research and analytics to guide design choices and product strategy.

• Excellence & Quality: A dedication to creating high-quality, functional, and aesthetically pleasing software solutions.

• Collaboration & Teamwork: Fostering a cooperative environment where ideas are shared, and team members support each other.

• Innovation & Continuous Improvement: Actively seeking new approaches and optimizing processes to enhance efficiency and user experience.

• Efficiency & Optimization: A focus on streamlining workflows, particularly through DesignOps practices, to ensure productivity.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with product managers, developers, and other stakeholders to ensure alignment and effective product development.

• Open Communication: Encouraging direct and honest feedback exchange within the team and across departments.

• Agile Mindset: Embracing iterative development, adaptability, and collective problem-solving.

• Knowledge Sharing: Promoting an environment where best practices, insights, and learnings are shared openly among team members.

• Proactive Engagement: Taking initiative to identify and address challenges, offering solutions and contributing to strategic discussions.

📝 Enhancement Note: The company culture emphasizes a modern, collaborative, and results-oriented approach. The values align with best practices in UX design and agile development, particularly in a regulated industry where user needs and operational efficiency are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulatory Complexity: Designing within the highly regulated healthcare sector requires a deep understanding of compliance and patient data privacy, demanding meticulous attention to detail and adherence to standards.

• Balancing User Needs and Business Requirements: Synthesizing diverse stakeholder input and regulatory constraints with user needs to create optimal solutions.

• Driving DesignOps Adoption: Effectively implementing and championing DesignOps principles within a growing team to enhance efficiency and scalability.

• Managing Remote Collaboration: Ensuring effective communication, collaboration, and team cohesion in a predominantly remote or hybrid work environment.

• Staying Ahead of Technological Advancements: Integrating new tools and methodologies, such as AI prototyping, into existing workflows while maintaining quality and efficiency.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities for advanced training in UX research, interaction design, design systems, and accessibility standards.

• HealthTech Industry Insights: Gaining specialized knowledge of the healthcare software market, its unique challenges, and user demographics.

• DesignOps Leadership: Developing skills in process management, team enablement, and strategic design operations.

• Cross-functional Exposure: Deepening understanding of product management, software development lifecycles, and business strategy.

• Mentorship Programs: Potential for guidance from senior leaders or experienced peers within the organization.

📝 Enhancement Note: The challenges presented are typical for senior roles in regulated industries, offering significant opportunities for professional development and growth. The company's commitment to employee well-being and learning suggests a supportive environment for tackling these challenges.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a regulated industry like healthcare. How did you approach it, what were your key decisions, and what was the outcome?" (Focus on process, problem-solving, and impact.)

• "How would you approach building or expanding a design system for a large, complex application like tomedo.air? What are the key considerations for adoption and maintenance?" (Assess understanding of design systems and scalability.)

• "Imagine you need to improve the efficiency of our design team's workflow. What DesignOps strategies would you propose, and how would you implement them?" (Evaluate DesignOps knowledge and change management skills.)

Company & Culture Questions:

• "What do you know about zollsoft and the tomedo.air product? What interests you most about working in the HealthTech sector?" (Demonstrate research and genuine interest.)

• "How do you see yourself contributing to our team's collaborative and agile culture?" (Align your working style with company values.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a high-level overview of the project and your role, then delve into the problem statement, your research methodology, key design decisions with rationale, iterations, and finally, the results or impact.

• Visual Storytelling: Use clear, concise visuals (wireframes, user flows, prototypes, final UI) to support your narrative. Avoid overwhelming slides with text.

• Quantify & Qualify: Present measurable outcomes (if available) and qualitative feedback. Discuss user satisfaction, efficiency gains, or usability improvements.

• Highlight Collaboration: Explain how you worked with developers, product managers, and other stakeholders throughout the project lifecycle.

• Showcase DesignOps Thinking: If applicable, dedicate a segment to how you've improved design processes or team efficiency in your past roles.

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, tools, and methodologies.

📝 Enhancement Note: Preparing specific examples that align with the job description's emphasis on healthcare, complex software, DesignOps, and agile environments will be key. Practicing your portfolio walkthrough and anticipating strategy questions will significantly boost your confidence and performance.

📌 Application Steps

To apply for this operations position:

• Submit your comprehensive application, including a cover letter, CV, and relevant certificates (school, apprenticeship, university, and employment references), via the online application portal on the zollsoft GmbH website.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience in UX design for complex software, ideally within regulated industries like healthcare. Showcase your research methodologies, design process, and problem-solving skills with specific case studies.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of UX design experience, highlighting skills in UX research, design systems, prototyping, and DesignOps. Explicitly mention your fluency in German.

• Interview Preparation: Practice presenting your portfolio, focusing on your process, impact, and ability to collaborate. Prepare answers for common UX strategy and behavioral questions, especially those related to regulated environments.

• Company Research: Thoroughly research zollsoft GmbH, their mission, and the tomedo.air product. Understand their company culture, values, and how your skills and experience align with their needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.