Junior UX Analyst

📍 Job Overview

Job Title: Junior UX Analyst

Company: Centorrino Technologies

Location: Darwin, Northern Territory, Australia

Job Type: CONTRACTOR

Category: User Experience (UX) / Product Operations

Date Posted: May 12, 2026

Experience Level: Junior (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on supporting the delivery of user-centered digital products and services, requiring a strong understanding of UX research methodologies and design principles.

• The position involves active participation in user research, analysis, and the creation of UX artifacts to inform product development.

• Collaboration with multidisciplinary teams, including analysts, developers, and stakeholders, is a key aspect of this role, emphasizing effective communication and teamwork.

• The Junior UX Analyst will contribute to improving digital experiences by ensuring usability and accessibility in product design and implementation.

📝 Enhancement Note: This role is a 6-month contract, which suggests a project-based focus and an opportunity for candidates to gain specific, hands-on experience within a defined timeframe. The emphasis on supporting delivery and translating insights points to a role that bridges research and practical application within a product development lifecycle.

📈 Primary Responsibilities

• Support comprehensive user research activities, including conducting interviews, facilitating workshops, deploying surveys, and executing usability testing sessions to gather qualitative and quantitative data.

• Analyze research findings meticulously to identify core user needs, pinpoint critical pain points, and uncover opportunities for enhancing user experience and product functionality.

• Create and diligently maintain essential UX artifacts such as detailed personas, intuitive journey maps, concise research summaries, and supporting documentation to articulate user insights.

• Assist in the iterative development and refinement of wireframes, interactive prototypes, and initial design concepts, ensuring alignment with user needs and project objectives.

• Collaborate effectively within multidisciplinary project teams, including business analysts, software developers, quality assurance testers, and key stakeholders, to ensure a cohesive approach to product development.

• Support usability and accessibility testing initiatives, contributing to actionable recommendations and implementing improvements to ensure products are user-friendly and inclusive.

• Maintain accurate, well-structured project documentation and clearly communicate research findings, insights, and recommendations to both technical and non-technical stakeholders.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX, requiring the analyst to be actively involved in data collection, analysis, and documentation. The emphasis on collaboration and communication suggests that strong interpersonal skills are as crucial as technical UX skills for success in this role.

🎓 Skills & Qualifications

Education:

Experience:

• Demonstrated experience working on digital projects or services with a foundational understanding of UX research and design practices.

• Experience in analyzing and synthesizing research findings into clear, actionable insights that drive product improvements.

Required Skills:

• Solid understanding of user-centred design principles and their application in digital product development.

• Proficiency in information architecture, content design, and the creation of intuitive user flows.

• Strong analytical skills to interpret research data and translate it into actionable insights and recommendations.

• Excellent verbal and written communication skills, with the ability to present findings clearly to diverse audiences, including stakeholders.

• Effective problem-solving capabilities and a proactive approach to identifying and addressing UX challenges.

• Demonstrated ability to work collaboratively within a team setting, fostering positive working relationships.

• Strong organizational skills and meticulous attention to detail for documentation and task management.

Preferred Skills:

• Exposure to prototyping tools such as Figma, Adobe XD, or Sketch.

• Familiarity with project management and collaboration platforms like Jira, Confluence, or SharePoint.

• Practical experience in conducting user interviews, surveys, and usability testing.

• Understanding of iterative design processes and design thinking methodologies.

📝 Enhancement Note: The "0-2 years" experience level suggests that while practical exposure is valued, the role is designed for a junior professional to learn and grow. The preferred skills indicate that familiarity with specific industry-standard tools is a significant advantage, suggesting candidates with these skills will be more competitive.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a clear understanding of the UX process from research to design, showcasing how user insights informed design decisions.

• Provide examples of UX artifacts created, such as personas, journey maps, or user flow diagrams, highlighting their purpose and impact.

• Include case studies that illustrate problem-solving through design, detailing the challenges, your approach, and the outcomes.

Process Documentation:

• Examples of structured documentation for UX research findings, clearly outlining methodologies, participant details, and key insights.

• Worksheets or templates used for analyzing user data and synthesizing findings into actionable recommendations.

• Documentation demonstrating how UX principles were applied to wireframes, prototypes, or final design specifications.

📝 Enhancement Note: While a formal portfolio isn't explicitly stated as a requirement, the nature of a UX role implies that showcasing past work is crucial for demonstrating capabilities. Candidates should be prepared to present examples of their work that align with the responsibilities and skills outlined.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Extensive training and development opportunities to foster career growth and skill enhancement.

• Employee discounts and a comprehensive benefits package designed to maximize financial well-being.

• Choice of IT equipment to optimize personal productivity and professional success.

• Access to cost-price technology for personal needs, offering significant savings.

Working Hours:

• The standard working hours for this position are 40 hours per week, aligning with typical full-time employment expectations. While the role is on-site, specific flexibility arrangements would need to be discussed directly with the hiring manager.

📝 Enhancement Note: The salary range is an estimation for a junior-level, contract role in a specific Australian location. Actual compensation will be determined by the candidate's experience, specific skills, and the company's internal compensation structure. The provided benefits are directly from the job description and highlight Centorrino Technologies' commitment to employee well-being and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Digital Services. Centorrino Technologies operates within the tech sector, likely providing digital solutions, consulting, or product development. This industry context suggests a dynamic, fast-paced environment that values innovation and efficiency.

Company Size: Medium to Large (indicated by "Best Places to Work Medium & Large Size in Australia for 2025"). This size implies a structured organization with established processes but also enough agility to foster a strong community and employee engagement.

Founded: Not specified, but recognized as a "Great Place to Work" and "Best Places to Work" indicates a mature company with a focus on employee satisfaction and culture.

Team Structure:

• This role is part of a collaborative project team, suggesting a cross-functional structure where UX Analysts work alongside business analysts, developers, testers, and project managers.

• The reporting structure likely involves a direct report to a UX Lead, Senior UX Designer, or Product Manager, providing guidance and oversight.

Methodology:

• The company emphasizes a "user-centred" approach to digital product delivery, indicating a strong commitment to UX principles.

• Expectation of data analysis to identify user needs and opportunities for improvement, suggesting a data-driven decision-making process.

• Workflow planning and optimization are implied through the creation of UX artifacts and collaboration with development teams.

• Automation and efficiency practices are likely integrated into project delivery, especially with the use of collaboration tools.

Company Website: https://www.ct.com.au/

📝 Enhancement Note: Centorrino Technologies' recognition as a Great Place to Work suggests a positive and supportive work environment. The company's size and focus on innovation imply opportunities for professional development and exposure to a variety of projects. The user-centric approach is a strong indicator of the company's commitment to quality digital products.

📈 Career & Growth Analysis

Operations Career Level: This is a Junior-level role, typically suitable for individuals with 0-2 years of experience. It serves as an entry point into the UX field, focusing on foundational skills and gaining practical experience under supervision. The role is designed to develop core competencies in user research, analysis, and design support.

Reporting Structure: The Junior UX Analyst will likely report to a Senior UX Designer, UX Lead, or a Product Manager. This structure provides mentorship and guidance, essential for a junior professional's development. The role also involves close collaboration with various project team members.

Operations Impact: While this is a junior role, the impact is significant in shaping user experiences for digital products. By contributing to user research and analysis, the Junior UX Analyst helps ensure that products are intuitive, usable, and meet user needs, directly influencing user satisfaction and product adoption. The work bridges user needs with business objectives through well-designed digital solutions.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific UX areas such as user research, interaction design, usability testing, or accessibility through hands-on project work.

• Tool Proficiency: Gain proficiency with industry-standard UX tools like Figma, Jira, and Confluence, enhancing marketability.

• Career Advancement: Potential to progress to a UX Analyst, UX Designer, or Senior UX Analyst role within Centorrino Technologies, based on performance and skill development.

• Cross-functional Exposure: Develop a broad understanding of the product development lifecycle by working closely with developers, product managers, and other stakeholders.

📝 Enhancement Note: The 6-month contract nature of this role presents a unique growth opportunity. It allows for focused skill development and a clear demonstration of capabilities within a defined period, potentially leading to further opportunities within Centorrino Technologies or providing valuable experience for future roles.

🌐 Work Environment

Office Type: On-site. This role requires a physical presence at the Darwin office, fostering in-person collaboration and immersion in the company's work environment.

Office Location(s): Darwin, Northern Territory, Australia. This location offers a specific regional context for the work environment.

Workspace Context:

• The workspace is designed for collaboration, likely featuring open-plan areas or dedicated team zones where cross-functional teams can interact and brainstorm effectively.

• Access to necessary operations tools and technology, including company-provided IT equipment and software like Figma and Jira, is expected to support daily tasks and project execution.

• Opportunities for direct interaction with the UX team, development teams, and project stakeholders will be frequent, promoting a dynamic and communicative atmosphere.

Work Schedule: The standard work schedule is 40 hours per week. While on-site, the company culture appears to value employee well-being and engagement, suggesting a supportive environment that balances productivity with team connection.

📝 Enhancement Note: The on-site requirement in Darwin means candidates should be located in or willing to relocate to the area. The emphasis on collaboration and team events suggests a company culture that values in-person interaction and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and any provided portfolio links to assess suitability for the Junior UX Analyst role. Focus on highlighting relevant project experience and skills.

• Technical Interview/Assessment: This may involve a discussion about your UX knowledge, problem-solving approach, and potentially a practical exercise or case study related to UX analysis or design. Be prepared to walk through your portfolio.

• Team/Stakeholder Interviews: Meetings with potential team members and/or hiring managers to assess cultural fit, communication style, and collaborative potential.

• Final Interview: A concluding discussion to finalize the offer, which may involve a review of your overall qualifications and alignment with the company's values.

Portfolio Review Tips:

• Curate Selectively: Showcase 2-3 of your strongest projects that best align with the responsibilities of a Junior UX Analyst. Prioritize quality over quantity.

• Structure Your Case Studies: For each project, clearly outline the problem, your role and responsibilities, the process you followed (research, analysis, design), the tools you used, your key contributions, and the outcomes or learnings.

• Highlight Process: Emphasize your understanding of the UX lifecycle and how you applied user-centered design principles. Demonstrate your analytical thinking and problem-solving skills.

• Showcase Collaboration: If possible, include examples or descriptions of how you collaborated with team members or stakeholders.

• Accessibility Focus: Given the mention of accessibility, include any projects where you considered or implemented inclusive design principles.

• Tool Familiarity: Clearly state the tools you used (Figma, Jira, etc.) and your level of proficiency.

Challenge Preparation:

• Be ready to discuss your approach to user research methodologies (interviews, surveys, usability testing) and how you would analyze the findings.

• Prepare to explain concepts like personas, journey maps, and wireframes, and how they are used to inform design decisions.

• Familiarize yourself with the principles of usability, accessibility, and inclusive design.

• Practice articulating your thought process for tackling UX challenges and problem-solving.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on practical skills and cultural fit. Candidates should be prepared to demonstrate their understanding of UX principles and their ability to apply them in a team environment. The portfolio is a critical component for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be used for wireframing, prototyping, and UI design, facilitating collaborative design workflows. Proficiency or familiarity is highly regarded.

• Jira: Likely used for project management, issue tracking, and workflow management within development teams. Understanding how UX fits into Jira workflows is beneficial.

• Confluence: Potentially used for documentation, knowledge sharing, and team collaboration, including storing UX research findings and project specifications. Familiarity is regarded.

• SharePoint: May be used for document management and team collaboration, similar to Confluence.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are mentioned for this UX role, as the focus is on product design and user experience rather than sales or marketing operations.

📝 Enhancement Note: The emphasis on Figma, Jira, and Confluence suggests a modern, agile development environment. Candidates with hands-on experience in these tools will have a distinct advantage. Understanding how UX integrates with these project management and design platforms is key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all product development, ensuring that user needs and experiences are at the forefront of every decision.

• Collaboration: Strong emphasis on teamwork and cross-functional cooperation, valuing diverse perspectives and shared problem-solving.

• Innovation: Encouraging creative thinking and new approaches to digital solutions and user experiences.

• Excellence: A commitment to delivering high-quality digital products and services that exceed expectations.

• Inclusivity & Diversity: Centorrino Technologies actively promotes diversity and ensures all voices are heard, fostering an equitable environment.

Collaboration Style:

• Cross-functional Integration: UX Analysts are expected to work closely with developers, analysts, and stakeholders, participating actively in team discussions and project planning.

• Feedback Exchange: An environment that encourages open feedback on designs and research findings to foster continuous improvement.

• Knowledge Sharing: Practices that support the sharing of UX insights, best practices, and learnings across teams, likely through platforms like Confluence or team meetings.

📝 Enhancement Note: The company's recognition as a "Great Place to Work" and "Best Places to Work" strongly indicates a positive, supportive, and collaborative culture. The emphasis on diversity and inclusivity is a key aspect of their values.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Insights: A primary challenge will be effectively translating research findings into practical, actionable design recommendations that can be implemented by development teams.

• Balancing Needs: Balancing user needs with business requirements and technical constraints, a common challenge in UX roles.

• Stakeholder Management: Effectively communicating UX rationale and gaining buy-in from diverse stakeholders with varying technical backgrounds and priorities.

• Rapid Iteration: Working within a contract timeframe necessitates efficient research and design cycles, requiring adaptability and quick learning.

Learning & Development Opportunities:

• UX Skill Deepening: Direct experience in user research, analysis, wireframing, and prototyping will significantly enhance core UX skills.

• Tool Mastery: Gaining hands-on experience with industry-leading tools like Figma and Jira will be invaluable for future career prospects.

• Industry Exposure: Exposure to various digital projects within the technology sector, providing a broad understanding of product development.

• Mentorship: Learning from experienced UX professionals and cross-functional team members within a supportive work environment.

📝 Enhancement Note: The contract nature of the role presents a focused opportunity to hone specific UX skills and deliver tangible results within a limited timeframe, which can be a powerful catalyst for professional growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex user research findings into a simple, actionable insight. What was your process?" (Focus on your analytical and communication skills).

• "How would you approach understanding the needs of a new user group for a digital product, given limited resources?" (Assess your research strategy and problem-solving approach).

Company & Culture Questions:

• "What interests you about Centorrino Technologies and this Junior UX Analyst role?" (Showcase your research on the company and alignment with their values).

• "How do you approach collaboration with non-UX team members, such as developers or project managers?" (Highlight your teamwork and communication style).

Portfolio Presentation Strategy:

• Tell a Story: For each project, frame it as a narrative: the challenge, your role, the process, the solution, and the impact.

• Focus on Your Contribution: Clearly articulate what you did, especially in collaborative projects.

• Visualize Your Process: Use visuals (screenshots, diagrams, flowcharts) to illustrate your research methods, analysis, and design iterations.

• Quantify Outcomes (if possible): If you have data on the impact of your work (e.g., improved usability scores, increased conversion), present it.

• Be Prepared for Questions: Anticipate questions about your design choices, research methodologies, and how you handled challenges.

📝 Enhancement Note: The interview process will likely assess not only your technical UX skills but also your ability to collaborate, communicate, and adapt within a team environment. A strong portfolio that clearly demonstrates your process and impact is crucial.

📌 Application Steps

To apply for this Junior UX Analyst position:

• Submit your application through the Workable portal, ensuring all required fields are completed accurately.

• Portfolio Customization: Tailor your resume and any accompanying cover letter to highlight experiences and skills directly relevant to UX research, analysis, and user-centered design. If you have a portfolio, ensure it showcases projects that demonstrate your understanding of the UX process and your ability to create user artifacts.

• Resume Optimization: Clearly articulate your experience with UX research methodologies, design principles, and any relevant tools (Figma, Jira, etc.). Use action verbs and quantify achievements where possible (e.g., "Assisted in usability testing that identified X key issues").

• Interview Preparation: Practice articulating your UX process, problem-solving approach, and collaboration style. Be ready to discuss your portfolio projects in detail and answer scenario-based questions. Research Centorrino Technologies to understand their mission, values, and recent work.

• Company Research: Familiarize yourself with Centorrino Technologies' website, recent news, and their commitment to being a "Great Place to Work." Understand their focus on user-centered digital products and their values of innovation and inclusivity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.