Graduate UX Programme 2026

📍 Job Overview

Job Title: Graduate UX Programme 2026

Company: Capgemini

Location: Telford or Worthing, United Kingdom

Job Type: Full-Time

Category: User Experience (UX) Design & Operations

Date Posted: 2025-10-09

Experience Level: Graduate (0-2 years)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• This is a graduate-level program focused on developing User Experience (UX) professionals within a large, established IT consulting firm.

• The role involves hands-on experience in User Research, Interaction Design, and Content Design, contributing to client-facing projects within the public sector.

• Successful candidates will be integrated into Agile Scrum teams, working alongside experienced practitioners to deliver innovative digital solutions.

• The program emphasizes structured development, a supportive learning environment, and the application of UX principles to real-world business challenges.

📝 Enhancement Note: While the job title is "Graduate UX Programme," the description highlights aspects of process, delivery, and client engagement that align with operational excellence within a consulting framework. The focus on Scrum teams, project delivery, and client expectations suggests a need for operational rigor in how UX is implemented and managed.

📈 Primary Responsibilities

• Actively participate as a member of an Agile Scrum team, contributing to sprint planning, daily stand-ups, and retrospectives.

• Conduct user research using various techniques to understand user needs, motivations, and pain points, translating findings into actionable insights for design.

• Assist in the creation of detailed user research plans, facilitating workshops, and presenting research findings to stakeholders and design teams.

• Contribute to the design of end-to-end digital journeys by developing user flows, wireframes, and mockups that enhance user interaction and service usability.

• Support content design efforts by analyzing user behavior data and ensuring that relevant information is accessible and effectively communicated to users.

• Collaborate with senior and junior practitioners to ensure high-quality software delivery and innovative problem-solving within UX projects.

• Learn and apply Capgemini's methodologies for client engagement, project delivery, and business process optimization.

📝 Enhancement Note: The responsibilities are framed around core UX activities but imply an operational component by emphasizing participation in Scrum teams, client delivery, and the structured "Empower Programme" which focuses on skill development and impact.

🎓 Skills & Qualifications

Education:

Experience:

• Demonstrated understanding of Agile methodologies and best practices, such as Scrum.

• Previous exposure to UX principles, design thinking, or user-centered design through academic projects, internships, or personal portfolios.

Required Skills:

• User Research: Ability to employ various techniques to gather user insights, analyze data, and inform design decisions.

• Interaction Design: Foundational understanding of creating intuitive and effective user interfaces and digital journeys.

• Content Design: Skills in ensuring information clarity and user comprehension within digital products.

• Agile Methodologies: Familiarity with Agile principles and frameworks, particularly Scrum.

• Problem-Solving: Strong analytical capabilities to identify issues and propose effective solutions.

• Communication Skills: Excellent verbal and written communication for team collaboration and stakeholder interaction.

• Teamwork: Proven ability to collaborate effectively within a team environment.

• Eagerness to Learn: A proactive attitude towards acquiring new technical skills and adapting to evolving technologies.

Preferred Skills:

• Proficiency in UX design tools (e.g., Figma, Sketch, Adobe XD).

• Experience with data analysis and interpretation for UX insights.

• Familiarity with accessibility standards and best practices.

• Understanding of front-end development concepts (HTML, CSS, JavaScript) to inform design feasibility.

📝 Enhancement Note: The requirements focus on foundational UX skills and academic background. For an operations-focused enhancement, we infer that candidates with a strong grasp of process management, project execution, and data-driven decision-making within UX contexts will be highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing academic projects, personal work, or internships demonstrating practical application of UX principles.

• Clear articulation of the design process used for each project, including problem definition, user research, ideation, prototyping, and testing.

• Demonstration of how user insights and data informed design decisions and led to tangible improvements or solutions.

Process Documentation:

• Evidence of understanding and applying structured design processes (e.g., user-centered design, design thinking).

• Ability to document workflows, user journeys, and design specifications clearly and concisely.

• Examples of how feedback was incorporated into design iterations to optimize user experience.

📝 Enhancement Note: For a graduate role, a formal portfolio might be less extensive. The emphasis will be on demonstrating understanding of the UX process and the ability to articulate their thought process and contributions, showcasing potential for future operational effectiveness in design delivery.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Structured graduate development program ("Empower Programme") with tailored feedback and mentoring.

• Access to extensive learning resources, including over 250,000 courses and external certifications (AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications, etc.).

• Opportunities for networking and social events with a large community of Graduates and Apprentices.

• Exposure to client-facing projects within the public sector, working with inspiring experts.

• Potential for career progression and specialization in various IT and design fields.

• Support for building consulting, technology, industry, and soft skills.

Working Hours:

• Standard full-time working hours, with expectations to be in the office 3 days a week. The specific daily hours are likely to align with standard business operations, typically around 8 hours per day.

📝 Enhancement Note: The salary is explicitly stated. Benefits are heavily focused on learning and development, which is crucial for graduate roles. The hybrid work arrangement implies a need for effective time management and coordination, a key operational skill.

🎯 Team & Company Context

🏢 Company Culture

Industry:

Company Size:

Founded:

Team Structure:

• Operations Team Aspect 1: Graduates will join a large community of Graduates and Apprentices, fostering peer-to-peer learning and support. Within client projects, they will be part of Scrum teams, typically comprising a Product Owner, Scrum Master, and Development Team members (developers, testers, designers, researchers).

• Operations Team Aspect 2: Reporting is likely to involve a line manager within the graduate program structure, alongside project-specific reporting to Scrum Masters, technical leads, or project managers.

• Operations Team Aspect 3: Collaboration is central, with strong emphasis on cross-functional work within Scrum teams and broader networking opportunities through the Empower Programme. Interaction with senior practitioners is a key learning component.

Methodology:

• Operations Process 1: Data analysis is integral to UX roles, particularly in user research and content design, informing decisions and measuring impact.

• Operations Process 2: Agile methodologies, specifically Scrum, are the primary framework for project planning, execution, and delivery, emphasizing iterative development and continuous improvement.

• Operations Process 3: The "Empower Programme" itself is a structured methodology for talent development, combining client work, training, and skill-building activities.

Company Website:

• www.capgemini.com

📝 Enhancement Note: Capgemini's size and global presence suggest a need for candidates who can navigate large organizational structures and adhere to established operational processes while also bringing fresh perspectives. The public sector client focus implies a need for understanding compliance and governance.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in User Research, Interaction Design, or Content Design, potentially specializing further in areas like UX Strategy, Service Design, or UX Management.

• Learning & Development: Leverage Capgemini's extensive learning resources for certifications, advanced technical skills, and professional development, including pathways in AI, cloud, data, and cybersecurity.

• Leadership Potential: Progress from a graduate role to a Senior UX Designer, UX Lead, or even management positions within Capgemini's consulting practice, guiding teams and client engagements. The structured program aims to identify and nurture future leaders.

📝 Enhancement Note: The growth path is clearly defined through the "Empower Programme" and Capgemini's vast resources. For operations professionals, this signifies a company that invests in its talent and provides structured pathways for skill development and career advancement, crucial for long-term operational efficiency and innovation.

🌐 Work Environment

Office Type:

Office Location(s):

• Telford, England, United Kingdom

Workspace Context:

• Operations Workspace Aspect 1: The office environment is designed for collaboration, team meetings, and client interactions, supporting the Agile Scrum team structure.

• Operations Workspace Aspect 2: Access to standard office technology, IT infrastructure, and potentially specialized UX design software and hardware will be provided.

• Operations Workspace Aspect 3: Regular interaction with fellow graduates, experienced UX professionals, Scrum Masters, and project managers is expected, fostering a dynamic and learning-oriented atmosphere.

Work Schedule:

• Full-time, with a hybrid model requiring 3 days per week in the designated office. This schedule necessitates effective time management and coordination to balance in-office collaboration with focused remote work, aligning with typical operational demands for project delivery.

📝 Enhancement Note: The hybrid nature of the role highlights the need for self-discipline and effective communication, essential for maintaining operational continuity and team cohesion in distributed or blended work environments.

📄 Application & Portfolio Review Process

Interview Process:

• Process Step 1 (Application Screening): Initial review of applications and CVs, with a focus on academic background, relevant coursework, and any demonstrated interest or experience in UX. For operations consideration, look for evidence of structured thinking or process orientation.

• Process Step 2 (Assessment/Online Tests): Potential for online assessments testing aptitude, problem-solving skills, or basic UX knowledge.

• Process Step 3 (First Interview): Likely a behavioral and technical interview focusing on the candidate's understanding of UX fundamentals, motivation for UX, and how they approach problems. Expect questions about teamwork and adaptability.

• Process Step 4 (Assessment Centre/Final Interview): This may involve group exercises, case studies, or presentations. Candidates might be asked to walk through a project from their portfolio, demonstrating their thought process, problem-solving approach, and collaboration skills. This is where the operational aspect of their UX thinking will be assessed.

Portfolio Review Tips:

• Portfolio Essentials: Curate your best 2-3 academic or personal projects. Ensure each project clearly outlines the problem statement, your role, the UX process followed (research, ideation, design, testing), and the outcomes or key learnings.

• Process Improvement Focus: For each project, highlight how you identified user needs or pain points and how your design solutions addressed them. Quantify results where possible (e.g., "improved task completion time by X%" in a hypothetical scenario).

• Metrics & ROI: While direct ROI might be difficult for graduate projects, focus on the potential impact of your designs on user satisfaction, efficiency, or engagement. Explain how you would measure success if the project were live.

• Operations Alignment: Frame your contributions in terms of problem-solving, process adherence (even if academic), and collaboration. Show you understand that design is part of a larger project delivery framework.

Challenge Preparation:

• Be prepared for hypothetical UX challenges. Practice thinking out loud, articulating your assumptions, and outlining a structured approach to solving the problem.

• Focus on the "how" and "why" behind your design decisions, demonstrating a logical and iterative process.

• For operations, consider how your proposed solution would be implemented, managed, and measured within a project lifecycle.

📝 Enhancement Note: The application process for a graduate role is geared towards potential. Emphasizing a structured approach, clear communication of process, and a proactive learning attitude will be key. For operations candidates, showcasing an understanding of project delivery frameworks and problem-solving methodologies will be advantageous.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design Software: Proficiency or familiarity with industry-standard tools like Figma, Sketch, Adobe XD, InVision for wireframing, prototyping, and design collaboration.

• User Research Tools: Awareness of qualitative and quantitative research methods and potentially tools for surveys (e.g., SurveyMonkey, Typeform) or user testing platforms.

• Collaboration Platforms: Experience with tools like Jira, Confluence, Slack, Microsoft Teams for project management and team communication within Agile environments.

Analytics & Reporting:

CRM & Automation:

• While not directly UX-specific, exposure to CRM systems (e.g., Salesforce) or automation tools in a broader business context can be beneficial for understanding client operations and how UX integrates with business processes.

📝 Enhancement Note: For a graduate role, the emphasis is on foundational understanding and a willingness to learn specific tools. Highlighting any experience with collaborative design tools and project management software will be advantageous.

👥 Team Culture & Values

Operations Values:

• Client Focus: A core value emphasizing delivering value to clients through effective technology solutions and exceptional user experiences. This translates to understanding client needs and project objectives.

• Collaboration & Teamwork: Strong emphasis on working together within Scrum teams and across the wider Capgemini community to achieve shared goals.

• Innovation & Continuous Improvement: Encouraging new ideas and a proactive approach to problem-solving and enhancing processes and designs.

• Excellence & Quality: A commitment to delivering high-quality work that meets professional standards and client expectations.

• Responsibility & Accountability: Taking ownership of tasks and contributions within projects and the graduate program.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with developers, product owners, testers, and other stakeholders to ensure cohesive project delivery.

• Feedback-Rich Environment: Openness to receiving and providing constructive feedback to foster personal and team growth.

• Knowledge Sharing: Participating in discussions, workshops, and potentially internal communities to share learnings and best practices.

📝 Enhancement Note: Capgemini's culture, as described, aligns with the operational needs of a large consulting firm: structured collaboration, client-centricity, and a drive for quality and continuous improvement. Graduates are expected to embody these values from the outset.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating a Large Organization: Adapting to Capgemini's scale, processes, and diverse client base.

• Bridging Theory and Practice: Applying academic UX knowledge to real-world client challenges with varying constraints and requirements.

• Rapid Learning Curve: Acquiring proficiency in new tools, methodologies, and project-specific domains quickly.

• Client Environment Dynamics: Understanding and adapting to different client cultures and expectations.

Learning & Development Opportunities:

• Specialized UX Training: Deep dives into advanced UX techniques, user research methodologies, and design strategy.

• Industry Certifications: Access to certifications in UX, Agile, cloud technologies, cybersecurity, and more.

• Mentorship Programs: Guidance from experienced professionals within Capgemini to navigate career development and skill acquisition.

• Cross-Functional Exposure: Opportunities to learn about other IT disciplines like development, data analytics, and project management.

📝 Enhancement Note: The challenges presented are typical for graduate roles in consulting, emphasizing adaptability and continuous learning. The growth opportunities are extensive, offering clear pathways for operational skill development and career progression within the UX field and beyond.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "Describe a time you used data or research to inform a decision in an academic project. How did you approach it, and what was the outcome?" (Focus on structured problem-solving and data-driven thinking).

• Collaboration & Stakeholder Management: "Imagine you're working on a UX project and a stakeholder disagrees with your design recommendation. How would you handle this situation?" (Emphasize communication, empathy, and finding common ground).

• Problem-Solving: "Walk me through a challenging UX project you worked on. What was the core problem, how did you break it down, and what solutions did you propose?" (Demonstrate analytical skills and a methodical approach).

Company & Culture Questions:

• "Why Capgemini, and why this Graduate UX Programme specifically?" (Research company values, recent projects, and align your interests with their mission).

• "How do you approach learning new technologies or methodologies?" (Highlight your proactive learning style and adaptability, relevant to the "Empower Programme").

Portfolio Presentation Strategy:

• Storytelling: Structure your portfolio walkthrough as a narrative – the problem, your journey, the solution, and the impact.

• Process Focus: Clearly articulate the steps you took, even for academic projects. Explain why you made certain decisions based on user needs or project constraints.

• Metrics & Impact: If possible, use metrics or discuss the intended impact of your designs. For graduate roles, focus on the process of measurement and evaluation.

• Q&A Readiness: Anticipate questions about your design choices, challenges faced, and what you learned. Be ready to discuss how you would apply these learnings in a professional, client-facing environment.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just UX knowledge, but also the operational mindset: structured thinking, problem-solving abilities, communication skills, and a proactive approach to learning and collaboration, which are critical for success in a consulting graduate program.

📌 Application Steps

To apply for this operations-aligned UX position:

• Submit your application through the Capgemini careers portal via the provided URL.

• Portfolio Customization: Tailor your CV and portfolio to highlight any projects or coursework involving user research, interaction design, or content design. Emphasize any experience with Agile or project-based teamwork.

• Resume Optimization: Ensure your resume clearly states your degree, relevant skills (e.g., UX, Agile, problem-solving), and any experience that demonstrates your ability to learn and collaborate. Use keywords found throughout this enhanced description.

• Interview Preparation Practice: Practice articulating your UX process, problem-solving approach, and teamwork experience. Prepare specific examples for common behavioral and situational interview questions.

• Company Research: Understand Capgemini's core business, its "Get The Future You Want" philosophy, and its commitment to client transformation and sustainability. Research the "Empower Programme" and its benefits.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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