Creative Designer

📍 Job Overview

Job Title: Creative Designer

Company: Marriott

Location: Ho Chi Minh City, Ho Chi Minh, Vietnam

Job Type: Full time

Category: Marketing & Creative Operations

Date Posted: 2026-04-22T10:10:19

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Develop and execute creative design strategies to produce compelling marketing collateral that enhances brand image and drives hotel revenue.

• Collaborate closely with marketing managers and operational departments to conceptualize and deliver visually impactful design solutions across various media.

• Manage the end-to-end production process for marketing materials, including digital retouching, image editing, file manipulation, and layout design.

• Maintain a strong understanding of customer demographics to ensure all creative output aligns with target audience preferences and brand guidelines.

• Uphold Marriott's commitment to excellence in customer service and operational standards within a dynamic hospitality environment.

📝 Enhancement Note: The "Creative Designer" role at Marriott, while primarily focused on design, has significant operational implications within the marketing function. This role is crucial for the execution of GTM strategies by ensuring all marketing assets are on-brand and effective. The emphasis on "driving hotel revenue" and "partners with marketing managers and related operational departments" highlights its integration into broader revenue operations.

📈 Primary Responsibilities

• Design and produce a wide range of marketing materials, including advertisements, collateral, signage, flash pieces, electronic brochures, and presentations, ensuring alignment with brand identity and marketing objectives.

• Collaborate with internal stakeholders, including marketing managers and operational teams, to understand project requirements, provide design insights, and ensure creative deliverables meet business needs.

• Manage and maintain project files, archives, and assets, ensuring organized storage and accessibility for future reference and project continuity.

• Execute advanced production tasks such as digital retouching, image editing, special effects, and complex file manipulation to achieve high-quality visual outputs.

• Monitor project progress, provide regular status updates to the marketing and project teams, and proactively identify and resolve any design or production-related challenges.

• Conduct research on customer demographics and market trends to inform design conceptualization and ensure creative materials resonate effectively with target audiences.

• Ensure all creative output adheres to quality assurance standards and company policies, reflecting the brand's image and style consistently.

📝 Enhancement Note: The core responsibilities emphasize a blend of creative execution and project management within a marketing operations framework. The requirement to "drive hotel revenue" points towards a focus on performance-driven design, which is a key aspect of effective marketing operations.

🎓 Skills & Qualifications

Education: Bachelor’s degree from an accredited university or college in Graphic Design.

Experience: 3 to 5 years of professional experience in Graphic Design, with a demonstrated ability to manage multiple projects and deliver high-quality creative assets.

Required Skills:

• Proficient in graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Strong conceptualization and design thinking abilities.

• Experience in producing various marketing collateral, including print and digital formats.

• Skill in digital retouching, image editing, and file manipulation.

• Excellent layout design and typography skills.

• Ability to manage project timelines and deliverables effectively.

• Strong written and verbal communication skills for stakeholder collaboration.

• Understanding of brand management principles and application.

Preferred Skills:

• Experience in the hospitality industry or with luxury brands.

• Knowledge of motion graphics or video editing software.

• Familiarity with content management systems (CMS) for digital asset deployment.

• Experience with A/B testing creative assets for performance optimization.

• Basic understanding of marketing analytics to inform design decisions.

📝 Enhancement Note: The specified experience level (3-5 years) and degree requirement suggest a mid-level role within the operations team, requiring both technical design proficiency and the ability to work independently on projects. The emphasis on "driving hotel revenue" implies a need for designers who can translate business goals into creative outcomes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of design projects showcasing a range of marketing collateral (advertisements, brochures, signage, presentations).

• Demonstrations of conceptualization skills, illustrating the creative process from initial idea to final execution.

• Examples of digital retouching, image editing, and file manipulation techniques applied to enhance visual content.

• Case studies or project descriptions that highlight your role in driving specific marketing outcomes or revenue impact.

Process Documentation:

• Examples of how you have managed project files, archives, and assets efficiently.

• Documentation of your workflow for collaborating with marketing teams and operational departments on design projects.

• Any processes you have developed or improved for print production or digital asset deployment.

• Case studies detailing how you have addressed specific design challenges to meet business objectives and improve campaign performance.

📝 Enhancement Note: For a Creative Designer role with operational responsibilities, a portfolio is critical. It should not only showcase aesthetic capabilities but also demonstrate an understanding of how design supports marketing objectives and revenue generation. The ability to articulate the process behind the design, especially in relation to project management and collaboration, will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Creative Designer with 3-5 years of experience in Ho Chi Minh City, Vietnam, the estimated annual salary range is VND 300,000,000 - 550,000,000. This estimate considers the cost of living, typical salary scales for creative roles in the hospitality sector in major Vietnamese cities, and the specific requirements of managing marketing collateral for a global brand like Marriott.

Benefits:

• Comprehensive health, dental, and vision insurance.

• Generous paid time off (PTO) and holiday leave.

• Opportunities for professional development and continuous learning programs.

• Employee discounts on hotel stays and dining worldwide.

• Retirement savings plan or pension contributions.

• Access to Marriott's global network for potential career advancement.

• Opportunities to work on diverse and impactful marketing campaigns.

Working Hours: Standard full-time working hours are typically 40 hours per week, Monday to Friday. However, flexibility may be required to meet project deadlines and accommodate urgent marketing needs, reflecting the dynamic nature of marketing operations.

📝 Enhancement Note: Salary estimates for Ho Chi Minh City are based on recent market data for similar roles in international companies within the hospitality sector. Benefits are standard for a large corporation like Marriott and are tailored to attract and retain talent in creative and operational roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality. Marriott International is a leading global hospitality company with a diverse portfolio of brands, including Sheraton. The industry demands exceptional customer service, brand consistency, and operational efficiency to drive guest satisfaction and revenue.

Company Size: Marriott International is a large enterprise, employing over 100,000 associates globally. This scale provides extensive resources, opportunities for career growth, and a structured environment for operations and creative professionals.

Founded: Marriott was founded in 1927. Its long history signifies stability, established brand recognition, and a deep understanding of the hospitality market. This heritage informs its commitment to service excellence and innovation.

Team Structure:

• The Creative Designer likely operates within the Marketing department, reporting to a Marketing Manager or Creative Director.

• They will collaborate closely with marketing specialists, digital marketing teams, and potentially brand managers for specific hotel properties.

Methodology:

• Data-driven decision-making, leveraging customer insights and market trends to inform design choices.

• Emphasis on brand consistency and adherence to global brand guidelines across all creative outputs.

• Project management methodologies to ensure timely and efficient delivery of marketing materials.

• Continuous improvement through feedback loops and performance analysis of creative assets.

Company Website: https://www.marriott.com/

📝 Enhancement Note: Understanding Marriott's scale and long-standing presence is crucial. For a Creative Designer, this means working within established brand frameworks while still having opportunities for creative input that directly impacts business outcomes in a competitive hospitality market.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Creative Designer, requiring independent execution of design tasks and project management. It's a key contributor role within the marketing operations function, responsible for the tangible visual output that supports GTM strategies.

Reporting Structure: The Creative Designer typically reports to a Marketing Manager or a Director of Marketing/Creative. This structure allows for guidance on strategic direction while providing autonomy in day-to-day design execution.

Operations Impact: The Creative Designer's work directly influences brand perception, marketing campaign effectiveness, and ultimately, hotel revenue. High-quality, on-brand collateral can improve customer engagement, drive bookings, and enhance the overall guest experience, all critical KPIs for revenue operations.

Growth Opportunities:

• Specialization: Deepen expertise in specific design areas such as digital advertising, motion graphics, or brand identity development.

• Leadership: Progress to a Senior Creative Designer or Art Director role, leading design projects and mentoring junior designers.

• Cross-functional Moves: Transition into broader marketing roles, project management within marketing operations, or even brand management, leveraging a strong understanding of visual communication and marketing strategy.

• Global Mobility: Opportunities to work in different Marriott properties or regions worldwide, offering diverse experiences and career paths within the global organization.

📝 Enhancement Note: The growth trajectory for a Creative Designer in a large organization like Marriott is well-defined, moving from execution to strategic oversight and potential leadership. The role's impact on revenue is a key selling point for ambitious operations-minded designers.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment within a Marriott hotel or a regional marketing office. This setting facilitates direct collaboration with marketing teams and other operational departments.

Office Location(s): 88 Dong Khoi, Saigon Ward, Ho Chi Minh City, Vietnam. This central location in Ho Chi Minh City provides access to a vibrant business district and facilitates engagement with local stakeholders.

Workspace Context:

• The workspace is likely collaborative, encouraging interaction with marketing managers, project coordinators, and potentially sales or event teams.

• Access to standard office equipment, high-performance workstations, and design software is expected.

• The environment is geared towards efficient project execution and creative problem-solving, with a focus on meeting deadlines and maintaining brand standards.

Work Schedule: The role is full-time, typically 40 hours per week. While standard business hours apply, the dynamic nature of marketing campaigns and the hospitality industry may necessitate occasional flexibility to meet urgent project deadlines or support events.

📝 Enhancement Note: The on-site requirement is typical for roles requiring close collaboration and hands-on creative work, especially in a brand-sensitive industry like hospitality. The Ho Chi Minh City location suggests a role supporting the local market or regional operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or hiring manager will review applications and portfolios for relevant experience and skills.

• Portfolio Review & Technical Interview: Candidates will likely present their portfolio, discussing their design process, project rationale, and how their work has contributed to business objectives (e.g., driving revenue). Expect questions on Adobe Creative Suite proficiency, conceptualization, and brand application.

• Cross-functional Interview: An interview with marketing managers and potentially other stakeholders to assess collaboration style, communication skills, and understanding of marketing goals.

• Final Interview: May involve a discussion with senior leadership to assess cultural fit and long-term potential within the organization.

Portfolio Review Tips:

• Showcase Impact: Highlight projects where your design work directly contributed to marketing success or revenue generation. Quantify results whenever possible (e.g., "increased engagement by X%", "supported a campaign that drove Y bookings").

• Process Over Perfection: Be prepared to discuss your design process, problem-solving approach, and how you adapt to feedback and evolving project requirements.

• Brand Alignment: Demonstrate an understanding of brand guidelines and how you apply them consistently, particularly for a brand like Marriott/Sheraton.

• Variety: Include a diverse range of projects that demonstrate your versatility across different media and marketing objectives.

Challenge Preparation:

• Be prepared for a potential design challenge, such as creating a mock-up for a new campaign or refining existing collateral based on specific objectives.

• Focus on demonstrating your ability to translate a brief into effective visual communication quickly and efficiently.

• Practice articulating your design choices and their strategic rationale clearly and concisely.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio for both creative talent and their understanding of how design serves business operations, particularly revenue generation.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign are essential for all creative design tasks, including layout, image editing, and asset creation.

• Microsoft Office Suite / Google Workspace: Proficiency in Word/Docs, PowerPoint/Slides for presentations, document creation, and collaboration.

Analytics & Reporting:

CRM & Automation:

• Designers may interact with digital asset management (DAM) systems or project management tools used by the marketing operations team to track project status and asset distribution. Familiarity with platforms like Asana, Trello, or similar DAM solutions is a plus.

📝 Enhancement Note: Deep expertise in Adobe Creative Suite is non-negotiable. Understanding how design assets are used and measured within marketing operations (e.g., through DAM or basic analytics) adds significant value.

👥 Team Culture & Values

Operations Values:

• Excellence: A commitment to producing high-quality work that meets brand standards and drives business results.

• Integrity: Upholding ethical standards in design and professional conduct.

• Collaboration: Working effectively with cross-functional teams to achieve common goals.

• Innovation: Seeking creative solutions and staying abreast of design trends to enhance marketing efforts.

• Guest Focus: Understanding that all marketing efforts ultimately aim to enhance the guest experience and drive loyalty.

Collaboration Style:

• Open communication and active listening to understand stakeholder needs and feedback.

• Proactive engagement with marketing and operational teams to ensure designs are strategically aligned and effectively executed.

• A willingness to participate in brainstorming sessions and provide constructive feedback to colleagues.

• Efficient project management to ensure timely delivery and minimal disruption to other operations.

📝 Enhancement Note: Marriott's culture emphasizes service and excellence. For a Creative Designer, this translates to creating visually appealing materials that not only represent the brand but also contribute to a positive guest experience and operational efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Brand Standards: Consistently producing innovative designs while adhering strictly to Marriott's global brand guidelines.

• Managing Multiple Stakeholder Demands: Effectively prioritizing and delivering on design requests from various departments, each with potentially different objectives.

• Adapting to Evolving Marketing Trends: Keeping design skills and output current with rapid changes in digital marketing, social media, and visual communication platforms.

• Driving Measurable Impact: Translating creative output into quantifiable business results (e.g., increased bookings, higher engagement rates) can be challenging to track and attribute directly.

Learning & Development Opportunities:

• Access to Marriott's internal training programs, potentially including workshops on new design software, digital marketing trends, or project management.

• Opportunities to attend industry conferences or online courses focused on graphic design, branding, and marketing.

• Mentorship from senior marketing or creative leaders within the organization.

• Exposure to diverse marketing campaigns across different hotel brands and markets within the Marriott portfolio.

📝 Enhancement Note: The challenges highlight the operational nature of this creative role, requiring adaptability and a focus on tangible business outcomes alongside aesthetic quality. Growth opportunities are abundant within a large, global hospitality leader.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance a client's creative vision with strict brand guidelines. How did you approach it?" (Focus on negotiation, brand adherence, and compromise.)

• "Walk us through a project where your design directly contributed to a marketing campaign's success or drove revenue. What was your process and the outcome?" (Prepare a specific case study highlighting your impact.)

Company & Culture Questions:

• "What appeals to you about Marriott's brand and the hospitality industry?" (Research Marriott's values, mission, and recent campaigns.)

• "How would you handle a situation where a marketing manager has conflicting feedback on a design?" (Demonstrate communication, problem-solving, and stakeholder management skills.)

Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative – the challenge, your approach, the solution, and the results.

• Focus on Relevance: Prioritize projects that best demonstrate skills relevant to hospitality marketing and revenue generation.

• Quantify Impact: Use data and metrics where possible to illustrate the effectiveness of your designs.

• Be Prepared for Live Tasks: Have your design software ready and be prepared to perform quick design tasks or critique existing materials if asked.

📝 Enhancement Note: Interview preparation should focus on demonstrating how your creative skills translate into actionable business results and how you operate effectively within a structured, brand-conscious organization like Marriott.

📌 Application Steps

To apply for this Creative Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Curate your portfolio: Select 3-5 of your strongest projects that best showcase your skills in marketing collateral design, brand application, and revenue-driving creative solutions. Ensure each project includes a brief overview of the objective, your role, the process, and the outcome.

• Tailor your resume: Highlight experience with Adobe Creative Suite, project management, cross-functional collaboration, and any experience in the hospitality or service industries. Use keywords from the job description such as "marketing materials," "brand image," "digital retouching," and "revenue."

• Prepare your presentation: Practice walking through your portfolio, focusing on how your design choices aligned with business goals and contributed to measurable results. Be ready to discuss your creative process and problem-solving approach.

• Research Marriott: Familiarize yourself with Marriott's brands (especially Sheraton), its mission, values, and recent marketing initiatives. Understand how this role contributes to the company's overall operational and revenue objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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