Graphic Designer (Mid-Level)

📍 Job Overview

Job Title: Graphic Designer (Mid-Level)

Company: Connexus Hub

Location: United States

Job Type: Full-Time

Category: Creative & Media / Operations Support

Date Posted: 2026-09-02

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role is critical for the visual design and accessibility of e-learning courses and digital training materials, directly supporting a federal agency's modernization program.

• Responsible for creating high-quality visual and multimedia assets, ensuring seamless integration with instructional content and adherence to strict design and accessibility standards.

• Requires close collaboration with instructional designers and project management to embed visual design principles from the template level, optimizing the e-learning development lifecycle.

• Utilizes industry-standard graphic design software, including AI-assisted tools, to enhance efficiency and output quality, with all AI-generated content subject to rigorous review.

📝 Enhancement Note: While the title is "Graphic Designer," the responsibilities and context strongly align with roles that support operational efficiency within an educational or training development framework. The emphasis on accessibility, collaboration with instructional designers, and adherence to federal standards positions this as a specialized design role with significant operational impact in content production and quality assurance.

📈 Primary Responsibilities

• Produce high-quality visual materials and multimedia assets for a portfolio of e-learning courses, micro courses, and classroom materials, ensuring they are visually engaging and accessible.

• Collaborate proactively with instructional designers to define and implement visual design templates and standards at the outset of curriculum development, rather than as an afterthought.

• Leverage AI-assisted tools within approved authoring and graphics software to support animation and graphic production, meticulously reviewing and approving all AI-generated outputs before integration.

• Ensure all visual and multimedia assets comply with established design practices, quality standards, and federal accessibility requirements, including Section 508 and WCAG 2.1 Level AA conformance.

• Support curriculum development and modernization efforts by providing expert graphic design input and producing necessary visual assets for digital platforms and training materials.

• Maintain a strong understanding of accessible design principles, including color contrast, captioning, and alternative text, to ensure all deliverables are inclusive and compliant.

• Work effectively within a remote team environment, maintaining clear communication with project management and instructional design teams to meet project milestones and contractual obligations.

• Manage multiple design projects concurrently, prioritizing tasks and deliverables to meet program deadlines and quality expectations.

📝 Enhancement Note: The core responsibilities emphasize a proactive, integrated approach to design within the e-learning development process, highlighting collaboration and adherence to compliance. This suggests a need for strong project management and communication skills alongside design expertise.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Visual Communications, Multimedia Design, or a closely related field.

Experience: Five or more years of professional experience producing visual and multimedia assets, with a significant portion of this experience dedicated to creating content for e-learning or training products.

Required Skills:

• Production-level proficiency in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign) and Envato Elements.

• Demonstrated working knowledge of accessible design principles, including color contrast, captioning, alternative text, and their relation to Section 508 and WCAG 2.1 Level AA conformance.

• Experience producing visual and multimedia assets for e-learning or training products.

• Strong understanding of visual design principles, typography, color theory, and layout.

• Ability to collaborate effectively with cross-functional teams, particularly instructional designers and project managers.

• Excellent communication skills, with the ability to articulate design choices and their impact on user experience and accessibility.

• Proficiency in managing multiple projects and meeting deadlines in a remote work environment. Preferred Skills:

• Experience with animation, scenario-based visuals, or audiovisual production specifically for training purposes.

• Familiarity with e-learning authoring tools such as ELB Gold Suite Studio (Lectora) or Articulate 360 Suite.

• Knowledge or experience within the corrections, law enforcement, or public safety subject matter domains.

• Prior experience working on federal contracts with formal deliverable review and acceptance processes.

• Experience using AI-assisted tools in the design workflow.

📝 Enhancement Note: The requirement for "production-level proficiency" in Adobe Creative Suite and Envato Elements, along with specific knowledge of accessible design standards, indicates a need for candidates who can hit the ground running with minimal ramp-up time. The "what helps" section points towards candidates with specialized experience in federal contracting and e-learning authoring tools being particularly strong fits.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of visual and multimedia design projects, with a strong emphasis on e-learning or training materials.

• Specific examples demonstrating the application of accessible design principles (Section 508, WCAG 2.1 AA) in visual and multimedia assets.

• Case studies or project examples that highlight collaboration with instructional designers or subject matter experts.

• Demonstrations of proficiency in Adobe Creative Suite and Envato Elements through project samples.

• Evidence of producing engaging digital assets for online platforms or educational content. Process Documentation:

• Ability to demonstrate understanding of workflow processes for content creation, from initial concept to final deliverable, within a structured project environment.

• Showcase examples of how design processes were adapted to meet specific project requirements, such as accessibility standards or brand guidelines.

• Provide insights into how visual design is integrated into the e-learning development lifecycle, from template creation to asset production.

📝 Enhancement Note: The emphasis on accessible design and collaboration with instructional designers suggests that portfolio pieces should clearly articulate the problem, the design solution, the process followed, and the measurable outcomes, particularly regarding compliance and user engagement within a training context.

💵 Compensation & Benefits

Salary Range: $62,000 - $72,000 annually. This estimated salary range is based on the provided AI-generated minimum and maximum values, reflecting a mid-level Graphic Designer role in the United States with specialized skills in e-learning and accessibility, considering the federal contract context. Actual compensation may vary based on candidate experience, specific contract terms, and negotiation.

Benefits:

• Full-time employment with approximately 1,860 hours in the base year.

• Opportunity to work on a significant federal training modernization program.

• Fully remote work arrangement, allowing flexibility in location within the United States.

• Potential for part-time support in option years, offering continued engagement.

• Experience in a woman-owned small business environment.

Working Hours: Availability required during core hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. The role is structured as full-time, approximately 40 hours per week. Overtime is not authorized for this program.

📝 Enhancement Note: The salary range is derived from the AI-provided ai_salary_minvalue and ai_salary_maxvalue. The benefits are inferred from the provided job description details, focusing on aspects relevant to a remote, full-time role on a federal contract. The working hours are explicitly stated in the description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional and Technical Services, supporting Federal Agencies.

Company Size: Small Business. Connexus Hub is described as a woman-owned small business, which often implies a close-knit team environment with direct impact potential.

Founded: While the founding date is not provided, the company's focus on supporting federal agencies suggests a history of navigating government contracts and compliance.

Team Structure:

• The Graphic Designer will work closely with Instructional Designers and Project Management teams.

• This role is integrated into the curriculum development and modernization program, suggesting a collaborative, project-based team structure.

• The designer will be part of a team supporting a federal training modernization program, indicating a focus on structured project delivery and client satisfaction. Methodology:

• Emphasis on structured e-learning development, with visual design and accessibility integrated early in the process.

• Utilization of AI-assisted tools for efficiency, balanced with rigorous human review to ensure quality and compliance.

• Adherence to federal standards (Section 508, WCAG 2.1 AA) and formal deliverable review processes common in government contracting.

• A focus on modernization implies an openness to new technologies and improved methodologies for training delivery.

Company Website: https://connexushub.bamboohr.com/careers

📝 Enhancement Note: The company's classification as a woman-owned small business supporting federal agencies suggests a culture that values precision, compliance, and potentially a more agile, responsive approach compared to larger federal contractors. The remote nature of the work also points to a culture that trusts employees to manage their time and deliverables effectively.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level. This role is for an experienced professional who can independently produce high-quality visual assets and contribute to design strategy within a specific project context. It requires specialized skills in e-learning and accessibility.

Reporting Structure: The Graphic Designer will report to a Project Manager or a lead within the training modernization program, working in close collaboration with Instructional Designers.

Operations Impact: The role's impact is primarily on the quality, accessibility, and effectiveness of federal training materials. By ensuring visual design and accessibility are integrated from the template level, the designer contributes to improved learning outcomes, compliance, and overall program modernization, directly supporting the operational efficiency of federal agency training initiatives.

Growth Opportunities:

• Specialization: Deepen expertise in accessible design for federal training, multimedia production for e-learning, or AI-assisted design workflows.

• Leadership: Potential to mentor junior designers or lead design efforts on future federal projects as experience on this contract grows.

• Skill Expansion: Gain experience with specific federal contracting processes, e-learning authoring tools (Lectora, Articulate 360), and subject matter related to corrections or public safety.

• Project Contribution: Become a key contributor to a significant federal program, building a strong portfolio and professional network within government contracting.

📝 Enhancement Note: The growth opportunities are framed within the context of specialized federal contracting and e-learning development. The "mid-level" designation, combined with the federal contract environment, suggests that growth may be tied to successful project execution and increasing responsibility within subsequent contract phases or similar projects.

🌐 Work Environment

Office Type: Fully Remote. This role operates entirely outside of a traditional office setting, requiring self-discipline and effective remote communication tools.

Office Location(s): The role is remote from anywhere within the United States. This offers significant flexibility for candidates, provided they can maintain availability during Eastern Time core hours.

Workspace Context:

• Candidates will need a dedicated, reliable remote workspace equipped with necessary technology (computer, stable internet connection) to perform their duties effectively.

• Collaboration will occur through digital channels, likely involving video conferencing, project management software, and shared document platforms.

• The work environment emphasizes autonomy and accountability, with a focus on delivering high-quality outputs against program deadlines.

Work Schedule: The work schedule is full-time, requiring availability during the core hours of 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. While remote, adherence to these core hours is essential for team collaboration and client interaction.

📝 Enhancement Note: The fully remote nature necessitates strong self-management skills and comfort with digital collaboration tools. The Eastern Time core hours requirement is a critical factor for candidates to consider, impacting their daily schedule regardless of their physical location within the US.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess experience, technical skills (Adobe Creative Suite, Envato Elements), and knowledge of accessibility standards.

• Technical Interview: May involve a discussion of design principles, accessible design practices, and problem-solving scenarios related to e-learning content creation.

• Portfolio Review: A dedicated session to walk through selected portfolio pieces, discussing design choices, processes, collaboration, and outcomes, with a focus on e-learning and accessibility.

• Behavioral/Cultural Fit Interview: Assessment of collaboration style, remote work capabilities, communication skills, and alignment with the company's approach to federal contracting and team dynamics.

• Contingency: The offer is contingent on contract award and potential background/suitability screening.

Portfolio Review Tips:

• Highlight E-learning & Accessibility: Showcase projects specifically designed for e-learning, training, or digital educational platforms. Clearly articulate how accessibility standards (Section 508, WCAG 2.1 AA) were incorporated and the impact of these design choices.

• Demonstrate Software Proficiency: Include examples that clearly illustrate your expertise in Adobe Creative Suite and Envato Elements.

• Showcase Collaboration: If possible, include projects where you worked closely with instructional designers or subject matter experts, explaining your role and contribution to the team's success.

• Quantify Impact: Where possible, provide metrics or qualitative feedback on how your designs improved engagement, comprehension, or compliance.

• Structure and Clarity: Organize your portfolio logically, with clear descriptions for each project detailing the challenge, your solution, and the results.

Challenge Preparation:

• Be prepared to discuss your approach to designing for accessibility and how you ensure compliance with federal mandates.

• Anticipate questions about your experience with AI-assisted design tools and your process for reviewing AI-generated outputs.

• Familiarize yourself with common e-learning development workflows and the role of a graphic designer within them.

• Review Connexus Hub's services and any publicly available information about their work with federal agencies to demonstrate your understanding of their mission and client base.

📝 Enhancement Note: The emphasis on a portfolio that highlights e-learning and accessibility is paramount. Candidates should be ready to discuss their process for ensuring Section 508 and WCAG 2.1 AA compliance, as this is a critical requirement for federal contracts.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for creating and manipulating visual and multimedia assets. Proficiency is a screening requirement.

• Envato Elements: Required for sourcing creative assets, templates, and multimedia elements.

• AI-Assisted Design Tools: To be used within approved authoring and graphics software to support animation and graphic production. Specific tools not named, but implies a willingness to integrate AI into the workflow.

Analytics & Reporting:

• While not explicitly listed for the designer role, understanding how visual assets contribute to engagement metrics within e-learning platforms would be beneficial. This might involve familiarity with basic analytics dashboards used by instructional designers or project managers. CRM & Automation:

• Not directly applicable to the Graphic Designer role, but understanding how content is deployed and managed within Learning Management Systems (LMS) or other digital platforms is relevant.

📝 Enhancement Note: The core technology stack is heavily focused on creative production tools. The mention of AI-assisted tools suggests that familiarity or a willingness to learn and adapt to new technological integrations in the design process is valued.

👥 Team Culture & Values

Operations Values:

• Quality & Accuracy: High emphasis on producing deliverables that meet stringent program quality standards and maintain accuracy.

• Accessibility & Inclusivity: A core value, demonstrated by the mandatory knowledge of Section 508 and WCAG 2.1 AA compliance.

• Collaboration & Integration: The design process is integrated with instructional design, emphasizing teamwork and shared ownership of the final product.

• Efficiency & Modernization: Use of AI tools and focus on modernizing training programs point to a value placed on innovative and streamlined workflows.

• Compliance & Professionalism: Working on federal contracts necessitates a strong adherence to regulations, processes, and professional conduct.

Collaboration Style:

• Proactive Partnership: Designers are expected to work alongside instructional designers from the template level, not just as a downstream service provider.

• Communication-Centric: Given the remote nature, clear, concise, and frequent communication through digital channels is vital for project success.

• Feedback Integration: Openness to feedback from instructional designers, project managers, and potentially clients during formal review processes.

• Process Adherence: Following established design practices and program workflows to ensure consistency and quality across all deliverables.

📝 Enhancement Note: The values highlight a blend of creative excellence, technical compliance, and collaborative efficiency, all within the context of supporting federal government initiatives.

⚡ Challenges & Growth Opportunities

Challenges:

• Remote Collaboration: Effectively collaborating and maintaining strong communication without in-person interaction.

• Federal Compliance: Consistently meeting strict accessibility standards (Section 508, WCAG 2.1 AA) across all visual and multimedia assets.

• AI Integration Oversight: Balancing the use of AI-assisted tools with the need for human oversight and quality control to meet contractual requirements.

• Diverse Subject Matter: Adapting design approaches to potentially varied subject matter within federal training programs.

• Contract Contingency: The role is contingent on contract award, introducing an element of uncertainty regarding immediate employment start.

Learning & Development Opportunities:

• Advanced Accessibility Training: Deepen expertise in federal accessibility standards and best practices for visual and multimedia content.

• E-learning Authoring Tools: Gain hands-on experience with popular platforms like Lectora or Articulate 360.

• Federal Contracting Processes: Develop a robust understanding of the lifecycle of federal contracts, including deliverable management and client review cycles.

• AI in Design: Explore and refine the application of AI tools for creative production in a compliant and effective manner.

• Subject Matter Expertise: Acquire knowledge in fields like corrections or public safety, enhancing the relevance and impact of design work.

📝 Enhancement Note: The primary challenges revolve around the remote work environment, stringent federal compliance requirements, and the nuanced integration of AI. Growth opportunities are strongly tied to specialization within federal e-learning development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for ensuring visual assets meet Section 508 and WCAG 2.1 AA compliance. Can you provide an example from your portfolio?"

• "How do you approach collaboration with instructional designers when working on e-learning content? Walk us through a time you integrated visual design from the template level."

• "Discuss your experience using AI-assisted tools in graphic design. What are the benefits, and what are the critical considerations for quality control and compliance?"

• "Imagine you have a tight deadline for producing multimedia assets for a training module. How would you prioritize your tasks and manage your time effectively in a remote setting?" Company & Culture Questions:

• "What interests you about working for a woman-owned small business supporting federal agencies?"

• "How do you maintain strong communication and collaboration with your team when working remotely?"

• "What do you understand about Connexus Hub's mission or its role in supporting federal training modernization?" Portfolio Presentation Strategy:

• Focus on Impact: For each portfolio piece, clearly articulate the problem, your design solution, the process you followed (especially regarding accessibility and collaboration), and the quantifiable or qualitative results.

• Accessibility Showcase: Dedicate specific time to explaining how accessibility was integrated into your designs and the outcomes achieved.

• Tool Demonstration: Be ready to discuss your proficiency with Adobe Creative Suite and Envato Elements, and how you've leveraged them effectively. If possible, show examples that demonstrate advanced techniques.

• AI Integration Discussion: Be prepared to discuss your experience with AI tools, including specific examples of how you've used them and your approach to quality assurance.

• Conciseness: Keep your presentation focused and within the allotted time, ensuring all key aspects of your qualifications and experience are covered.

📝 Enhancement Note: Interview preparation should strongly emphasize the candidate's ability to meet the specific technical requirements (software, accessibility) and work effectively in a remote, federal contracting environment. The portfolio is the key to demonstrating these capabilities.

📌 Application Steps

To apply for this operations support position:

• Submit your application through the Connexus Hub careers portal via the provided link.

• Customize Your Resume: Tailor your resume to highlight experience with Adobe Creative Suite, Envato Elements, e-learning content production, and explicit knowledge of Section 508 and WCAG 2.1 AA compliance. Use keywords from the job description.

• Curate Your Portfolio: Select 3-5 of your strongest projects that best demonstrate your e-learning design, multimedia asset creation, and accessible design capabilities. Ensure each project has a clear description of the challenge, your solution, and the outcomes.

• Prepare for Remote Collaboration: Be ready to discuss your strategies for effective communication and collaboration in a fully remote work environment.

• Research Connexus Hub: Understand the company's focus on supporting federal agencies and its role in training modernization. This will help you tailor your responses to their mission and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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