Graphic designer

📍 Job Overview

Job Title: Graphic Designer

Company: Marriott

Location: Taipei, Taiwan

Job Type: Full time

Category: Sales & Marketing Support / Hospitality Operations

Date Posted: 2026-06-11T05:45:19

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is centered around enhancing brand image and driving revenue through strategic sales activities within the hospitality sector, specifically focusing on Marriott Vacation Club properties.

• Key responsibilities include engaging potential owners via telephone to schedule preview package sales and tours, leveraging effective sales techniques to maximize revenue while nurturing guest loyalty.

• The position requires meticulous attention to detail in verifying potential owner eligibility for sales presentations and tours, ensuring a streamlined and compliant process.

• General office administration duties are integral, supporting the Sales & Marketing team with essential tasks like filing, communication, and message relay, all while maintaining a professional and welcoming demeanor.

📝 Enhancement Note: The input job description is for a "Graphic Designer" title but the content clearly describes a sales and administrative support role within Marriott's Vacation Club division. This enhancement focuses on the actual described duties and aligns with a sales support or hospitality operations profile rather than a traditional graphic design role. The "Graphic Designer" title appears to be a misnomer based on the provided description.

📈 Primary Responsibilities

• Promote brand image and awareness both internally and externally for Marriott Vacation Club properties.

• Employ consultative sales techniques to maximize revenue and cultivate long-term guest loyalty.

• Conduct outbound calls to potential owners to schedule preview package sales and tours.

• Clearly explain sales presentation details, eligibility requirements, and benefits to prospective clients.

• Verify that individuals meet all criteria for preview package sales and tour appointments.

• Determine and extend appropriate complimentary gifts or rewards (e.g., reward points, event tickets) to acknowledge guest patronage.

• Perform essential general office duties, including filing, email correspondence, typing, and faxing, to support the Sales & Marketing department.

• Receive, accurately record, and relay messages to ensure timely and effective communication.

• Assist management with employee training, performance evaluation, counseling, motivation, and coaching.

• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy.

• Adhere strictly to all company policies and procedures, maintaining a clean, professional appearance and confidentiality of proprietary information.

• Protect the privacy and security of guests and coworkers.

• Welcome and acknowledge all guests according to established company standards, anticipating and addressing service needs with genuine appreciation.

• Communicate effectively using clear and professional language, both verbally and in writing.

• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to employee concerns.

• Ensure adherence to quality expectations and operational standards.

• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

• Undertake other reasonable job duties as assigned by supervisors.

📝 Enhancement Note: The core responsibilities have been expanded to reflect the detailed duties outlined in the job description, categorizing them logically for clarity and emphasizing the sales-support and administrative functions within a hospitality context.

🎓 Skills & Qualifications

Education: High school diploma or G.E.D. equivalent.

Experience: At least 1 year of related work experience in a customer-facing or administrative role.

Required Skills:

• Proven ability to engage potential clients and drive sales through effective communication and persuasive techniques.

• Strong customer service orientation with a focus on building and maintaining guest loyalty.

• Excellent verbal and written communication skills, with a professional demeanor and clear articulation.

• Proficiency in general office administration tasks, including filing, data entry, and correspondence management.

• Experience in scheduling and calendar management for appointments and tours.

• Familiarity with professional etiquette and maintaining confidentiality.

• Ability to work collaboratively within a team and support departmental goals.

• Basic understanding of brand image promotion and sales techniques. Preferred Skills:

• Previous experience in sales, hospitality, or customer relationship management (CRM).

• Familiarity with Marriott's brand standards and service expectations.

• Experience in employee coaching or assisting with training initiatives.

• Knowledge of vacation ownership or timeshare sales processes.

• Proficiency in using CRM software for lead tracking and customer engagement.

📝 Enhancement Note: The qualifications have been detailed based on the provided experience and preferred qualifications, translating them into specific skills relevant to operations and sales support roles, with an emphasis on practical application within the hospitality industry.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate experience in managing customer interactions and sales processes, particularly in a hospitality or service-oriented environment.

• Showcase examples of how you've contributed to revenue generation or sales target achievement through direct client engagement.

• Highlight any experience with CRM systems or sales tracking tools that illustrate process management capabilities.

• Provide evidence of strong organizational skills through examples of managing schedules, appointments, or administrative tasks efficiently. Process Documentation:

• Illustrate an understanding of workflow design in customer engagement, from initial contact to finalized tour scheduling.

• Showcase examples of implementing or adhering to company-specific processes for client qualification and sales presentation preparation.

• Describe methods used for tracking customer interactions and sales progress, emphasizing accuracy and data integrity.

📝 Enhancement Note: Given the role's focus on sales support and administration, portfolio requirements are framed around demonstrating practical process management, customer interaction skills, and contributions to sales objectives, rather than complex system implementations typical of senior operations roles.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for entry-level Sales Support and Administrative roles in Taipei, Taiwan, a competitive annual salary range is estimated between TWD 360,000 - TWD 480,000 (approximately USD 11,000 - USD 15,000). This range accounts for the specified 0-2 years of experience, the location in Taipei, and the full-time employment type.

Benefits:

• Comprehensive health insurance coverage including medical, dental, and vision.

• Retirement savings plan or pension contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Employee discounts on hotel stays, dining, and other Marriott services worldwide.

• Opportunities for professional development and internal training programs.

• Potential for performance-based bonuses or commissions related to sales success.

• Access to Marriott's global network and career advancement opportunities.

Working Hours: 40 hours per week, typically aligning with standard business operating hours for sales and administrative functions, potentially including some weekend coverage depending on tour scheduling demands.

📝 Enhancement Note: A regional salary estimate for Taipei has been provided based on the role's entry-level nature and the specified experience level. Benefits have been inferred based on standard offerings for large, global hospitality companies like Marriott. Working hours are specified as 40 hours per week, with a note on potential weekend involvement common in sales support roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality and Tourism, specifically within the vacation ownership sector, focusing on Marriott Vacation Club.

Company Size: Marriott International is a global hospitality leader with over 8,000 properties across more than 130 countries and territories, employing hundreds of thousands of associates worldwide. This specific role is within a local sales and marketing team in Taipei.

Founded: Marriott International was founded in 1927, evolving from a root beer stand to a global hotel and hospitality giant. Courtyard by Marriott was established in 1983, and Marriott Vacation Club has a significant history within the company.

Team Structure:

• The operations team likely consists of dedicated sales executives, sales support staff, and administrative personnel focused on driving vacation ownership sales and managing client relations.

• Reporting structure is typically hierarchical, with this role likely reporting to a Sales Manager or Operations Manager within the Taipei Marriott Vacation Club office.

• Cross-functional collaboration is essential, involving close coordination with sales teams, marketing departments, and potentially front-desk or guest services at affiliated Marriott properties to facilitate tours and guest experiences. Methodology:

• Data analysis is used to track lead generation, conversion rates, and sales performance metrics to inform strategies and identify areas for improvement.

• Workflow planning and optimization focus on streamlining the sales process, from initial contact and qualification to tour scheduling and post-tour follow-up, ensuring efficiency and a positive customer journey.

• Automation practices may be employed for lead management, email campaigns, and appointment reminders to enhance productivity and consistency in customer outreach.

Company Website: https://www.marriott.com/

📝 Enhancement Note: The company context has been expanded to include Marriott's global standing and the specific focus on vacation ownership, providing a richer understanding of the operating environment for a sales support role. Team structure and methodology are inferred based on standard practices in large hospitality sales organizations.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry-level position within the sales and administrative support function of Marriott's hospitality operations. It is designed for individuals beginning their careers or seeking to gain foundational experience in sales, customer service, and office administration within a large, reputable organization. The scope of responsibilities is focused on executing defined tasks and supporting the sales team's objectives.

Reporting Structure: The individual will report to a Sales Manager or a designated supervisor within the Taipei Vacation Club sales office. This manager will provide guidance, set performance expectations, and oversee daily activities, ensuring alignment with team and company goals.

Operations Impact: While not directly responsible for core operational delivery of hotel services, this role significantly impacts revenue generation by securing leads and scheduling qualified prospects for sales presentations. By ensuring smooth administrative processes and effective initial customer engagement, it contributes to the overall efficiency of the sales funnel and the guest experience, indirectly supporting the brand's operational success and profitability.

Growth Opportunities:

• Sales Advancement: Progress into a Sales Executive role within Marriott Vacation Club, taking on direct sales responsibilities and higher earning potential.

• Operations Specialization: Transition into broader hospitality operations roles within Marriott, potentially in guest services, event coordination, or property management, leveraging the foundational experience gained.

• Leadership Development: With demonstrated performance and additional experience, opportunities may arise for supervisory or team lead roles within sales support or administrative functions.

• Skill Enhancement: Continuous learning through Marriott's internal training programs, focusing on advanced sales techniques, CRM utilization, and customer relationship management.

📝 Enhancement Note: The career and growth analysis is tailored to an entry-level sales support role, outlining clear progression paths within Marriott's extensive hospitality network and emphasizing skill development relevant to operations and sales.

🌐 Work Environment

Office Type: The role is based in a professional office environment within a Marriott Vacation Club sales center located in Taipei. This setting is designed to be customer-facing, facilitating sales presentations and client interactions.

Office Location(s): The specific office is located at No. 6, Section 3, Minsheng East Road, Zhongshan District, Taipei, Taiwan. This is a well-established business area, likely offering good accessibility via public transportation.

Workspace Context:

• The workspace is expected to be collaborative, fostering interaction among sales representatives, support staff, and management to achieve team targets.

• Standard office technology and equipment, including computers, telephones, and potentially CRM software access, will be available to support daily tasks.

• Opportunities for interaction with colleagues will be frequent, particularly during team meetings, training sessions, and daily operational coordination.

Work Schedule: The standard work schedule is 40 hours per week. While typical business hours are expected, flexibility may be required to accommodate tour schedules, which can sometimes extend into evenings or weekends to meet client availability and maximize sales opportunities, reflecting the demands of a sales-driven hospitality environment.

📝 Enhancement Note: The work environment description is specific to a sales office in a major city, emphasizing customer interaction, collaboration, and the potential need for flexible hours common in sales support roles within the hospitality industry.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume to assess qualifications against the role's requirements. Preparation should focus on highlighting relevant customer service, sales support, and administrative experience.

• Phone/Video Interview: An interview with a recruiter or hiring manager to discuss your background, motivation for applying to Marriott, and understanding of the role. Be ready to articulate your sales techniques and customer service philosophy.

• In-Person Interview/Assessment: This may involve meeting with the Sales Manager and potentially team members. Expect questions about problem-solving, handling customer inquiries, and your approach to sales support. A scenario-based assessment or role-play might be included to evaluate your communication and sales aptitude.

• Final Interview/Offer: A final discussion to confirm fit and present the employment offer.

Portfolio Review Tips:

• While a traditional graphic design portfolio isn't expected for this specific role (despite the title), if you have any examples of sales collateral you've contributed to, or customer communication templates you've developed, these could be relevant.

• Focus on showcasing your organizational skills through examples of managed schedules, organized data, or streamlined administrative processes.

• Prepare to discuss specific instances where your customer service or sales support directly contributed to positive client outcomes or revenue generation.

• Highlight any experience where you successfully explained complex information (like sales package details) to clients clearly and effectively. Challenge Preparation:

• Be prepared for questions that assess your ability to handle objections, manage customer inquiries, and maintain a positive attitude under pressure.

• Practice articulating your understanding of Marriott's brand values and customer service standards.

• Think about how you would approach scheduling and managing multiple client appointments efficiently.

📝 Enhancement Note: The interview process and portfolio review tips have been adapted to reflect the actual duties described, moving away from graphic design expectations and focusing on sales support, customer service, and administrative skills.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Software: Proficiency with Customer Relationship Management (CRM) systems (e.g., Salesforce, Microsoft Dynamics, or proprietary Marriott systems) for lead tracking, customer data management, and sales pipeline visibility.

• Communication Platforms: Experience with standard office communication tools like Microsoft Outlook, Gmail, Slack, or similar for email, scheduling, and internal messaging.

• Sales Presentation Software: Familiarity with presentation tools (e.g., Microsoft PowerPoint, Google Slides) for internal use or potentially for sales support materials.

Analytics & Reporting:

• Ability to interpret basic sales reports and performance metrics generated by CRM or sales management software.

• Experience with spreadsheet software (e.g., Microsoft Excel, Google Sheets) for data organization and basic analysis. CRM & Automation:

• Understanding of how CRM systems are used to automate workflows for lead nurturing, appointment reminders, and follow-up communications.

• Familiarity with phone systems and potentially dialer software for outbound calling campaigns.

📝 Enhancement Note: The technology stack is inferred based on the described responsibilities, focusing on tools commonly used in sales support, CRM management, and general office administration within large corporate environments like Marriott.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A commitment to providing outstanding guest experiences, reflecting Marriott's dedication to hospitality and customer satisfaction.

• Integrity and Trust: Upholding honesty, transparency, and ethical conduct in all interactions, particularly when dealing with potential owners and proprietary sales information.

• Teamwork and Collaboration: Working effectively with sales colleagues and other departments to achieve shared goals and support a positive work environment.

• Drive for Results: A proactive and results-oriented approach, focused on achieving sales targets and contributing to the company's revenue objectives.

• Respect: Valuing diversity and treating all colleagues and guests with dignity and respect, fostering an inclusive atmosphere.

Collaboration Style:

• The team likely operates with a high degree of collaboration, as sales success often depends on shared leads, mutual support, and coordinated efforts.

• A culture of open communication and feedback exchange is encouraged, enabling continuous improvement in sales processes and customer engagement strategies.

• Knowledge sharing practices are vital, particularly regarding effective sales techniques, understanding customer needs, and navigating company policies and offerings.

📝 Enhancement Note: The team culture and values are extrapolated from Marriott's known corporate ethos and the nature of a sales-driven hospitality environment, focusing on service, integrity, and teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Sales Quota Pressure: Meeting ambitious sales targets and managing the inherent pressure associated with commission-based roles. Preparation involves understanding sales metrics and developing effective time management strategies.

• Handling Objections: Effectively addressing customer concerns, skepticism, or rejections during sales calls and presentations. This requires strong communication skills and a resilient attitude.

• Dynamic Market: Adapting to evolving market trends and competitor offerings in the vacation ownership industry. Continuous learning about product features and benefits is key.

• Balancing Sales & Admin: Juggling direct sales activities with essential administrative duties, ensuring both aspects of the role are managed efficiently. This requires strong organizational skills and prioritization.

Learning & Development Opportunities:

• Sales Training: Access to Marriott's extensive sales training programs, focusing on consultative selling, negotiation, and closing techniques.

• Hospitality Management: Opportunities to learn about broader hotel and resort operations, providing a well-rounded understanding of the industry.

• Career Pathing: Structured guidance on career progression within Marriott, identifying potential roles and skill development pathways.

• Networking: Building professional relationships within a global organization, opening doors for future opportunities and mentorship.

📝 Enhancement Note: Challenges and growth opportunities are framed within the context of an entry-level sales support role in the vacation ownership sector, highlighting common hurdles and the extensive development resources available through a large corporation like Marriott.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully persuaded someone to take an action they were initially hesitant about." (Focus on your sales approach, communication tactics, and understanding of customer needs.)

• "How would you handle a potential owner who expresses concerns about the commitment of vacation ownership?" (Demonstrate your ability to address objections, provide information clearly, and maintain a positive, solution-oriented mindset.)

• "Imagine you have multiple client calls scheduled, but also urgent administrative tasks. How would you prioritize your day?" (Showcase your organizational skills, time management strategies, and ability to balance competing demands.) Company & Culture Questions:

• "What do you know about Marriott's commitment to service excellence, and how would you contribute to that?" (Research Marriott's mission, values, and service standards. Connect your customer service philosophy to their brand.)

• "How do you stay motivated when facing rejection or not meeting immediate sales goals?" (Discuss your resilience, goal-setting strategies, and focus on long-term relationship building.)

• "Why are you interested in a role within Marriott Vacation Club specifically?" (Express genuine interest in the product, the brand, and the opportunity to work in the hospitality sector.) Portfolio Presentation Strategy:

• If presenting any examples of administrative process improvements or customer communication strategies, focus on the problem, your solution, and the positive outcome (e.g., increased efficiency, improved client satisfaction).

• Be prepared to discuss your understanding of how your administrative support directly enables the sales team's success.

• Articulate your approach to maintaining accurate customer records and ensuring smooth scheduling processes.

📝 Enhancement Note: Interview preparation questions are tailored to assess sales aptitude, customer service skills, administrative capabilities, and cultural fit within Marriott, aligning with the actual responsibilities of the role.

📌 Application Steps

To apply for this Sales Support role at Marriott:

• Submit your application through the provided Oracle Cloud link.

• Resume Optimization: Tailor your resume to highlight customer service experience, administrative proficiency, any sales support activities, and your ability to communicate effectively. Quantify achievements where possible (e.g., "Managed scheduling for a team of 5," "Handled an average of 50 customer inquiries daily").

• Portfolio Preparation: Gather any examples that demonstrate your organizational skills, customer communication abilities, or contributions to process efficiency. While not a graphic design role, any visual aids or documentation of process improvements can be beneficial.

• Interview Practice: Rehearse answers to common interview questions focusing on sales support, customer service, and administrative tasks. Prepare specific examples that showcase your skills and align with Marriott's values.

• Company Research: Thoroughly research Marriott International, its brands (especially Courtyard and Vacation Club), and its commitment to guest satisfaction and employee culture. Understand how this role fits into the broader organizational mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.