Graphic Designer at hktservice

📍 Job Overview

Job Title: Graphic Designer

Company: hktservice

Location: Mumbai, Maharashtra, India

Job Type: Full-time

Category: Creative & Media Operations / Design Operations

Date Posted: August 27, 2026

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

Drive visual innovation by conceptualizing and executing compelling graphic designs for diverse creative assets.
Leverage AI-powered design tools to enhance creative workflows, optimize image retouching, and support logo creation.
Collaborate with global teams and stakeholders to ensure seamless artwork delivery and alignment with project objectives.
Maintain meticulous organization of design assets and project progress through internal tracking systems.
Develop visually appealing and brand-compliant designs that captivate target audiences, particularly within the OTT platform landscape.

📝 Enhancement Note: This role is positioned within the broader "Creative & Media Operations" or "Design Operations" umbrella, emphasizing the strategic and systemic aspects of design execution rather than purely artistic creation. The focus on AI tools, project tracking, and global collaboration highlights the operational efficiency expected.

📈 Primary Responsibilities

Conceptualize and design a wide range of visual assets, including illustrations, logos, banners, and thumbnails, based on detailed design briefs.
Execute high-quality image retouching and visual refinements on posters and creative assets, ensuring adherence to project specifications and brand guidelines.
Adapt designs into various sizes and formats to meet diverse platform and campaign requirements, including multiple thumbnail variations.
Create distinctive title logos utilizing English typefaces and ensuring they align with brand identity.
Integrate AI-driven design tools effectively for creative enhancements, logo conceptualization, and image manipulation while upholding quality standards.
Meticulously update internal project-tracking systems with task status, asset links, and progress documentation for transparent workflow management.
Liaise with global teams and stakeholders to facilitate artwork approval and support broader campaign initiatives.
Maintain a keen understanding of color palettes and layouts that resonate with the company's brand image and audience expectations.
Collaborate closely with copywriters and creative directors to finalize design outputs.
Implement feedback from stakeholders and creative leads to refine designs, ensuring visual appeal and brand guideline compliance.
Demonstrate strong file management and organizational skills to maintain an efficient and accessible digital asset library.
Stay informed about Over The Top (OTT) platform trends to create designs that are competitive and engaging for users.

📝 Enhancement Note: The responsibilities emphasize a blend of creative execution and operational rigor. Specific tasks like "edit multiple thumbnails and create various size adaptations" and "ensure timely and accurate updates in internal project-tracking systems" point to a need for efficiency and process adherence, common in operations roles.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Communications, or a related field.

Experience: 2-3 years of professional experience in graphic design roles.

Required Skills:

Proficiency in Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).
Strong command of graphic design fundamentals, including typography, layout, color theory, and composition.
Proven ability to create compelling logos, illustrations, and digital assets.
Experience with AI-driven design tools for creative augmentation and image manipulation.
Demonstrated understanding of brand guidelines and the ability to apply them consistently across designs.
Excellent eye for detail and a commitment to producing high-quality, polished work.
Proficiency in file management and organization for digital assets.
Strong English language skills, with a specific requirement for English typeface proficiency.
Ability to work effectively with global teams and stakeholders. Preferred Skills:
Prior experience working with Over The Top (OTT) platforms and understanding their design nuances.
Familiarity with task management platforms such as Monday.com for project coordination.
Experience in web design and print design principles.
Basic analytical skills to interpret design briefs and feedback effectively.
Passion for creativity and a proactive willingness to learn new design techniques and trends.

📝 Enhancement Note: The emphasis on "AI-driven design tools," "internal project-tracking systems," and "global teams" suggests that candidates with experience in more structured, collaborative, and technologically integrated design environments will be highly favored. The preference for Monday.com indicates a specific operational tool familiarity that could be a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing a wide range of creative projects, demonstrating versatility across different design mediums (digital, print, branding).
Specific examples of logo design, illustration work, and digital asset creation (e.g., banners, thumbnails).
Case studies or examples highlighting the application of AI-driven design tools and their impact on project outcomes.
Visualizations of how designs have been adapted for different platforms or sizes.
Evidence of adherence to brand guidelines and the ability to maintain brand consistency. Process Documentation:
Examples demonstrating the process of interpreting design briefs and conceptualizing initial ideas.
Workflow examples showing how feedback is incorporated and designs are iterated upon.
Documentation or case studies that illustrate efficient file management and organizational practices.
Any experience or examples of using project-tracking systems to manage design tasks and timelines.

📝 Enhancement Note: For this role, the portfolio should not just be a collection of pretty pictures but should tell a story about the candidate's process, problem-solving abilities, and operational efficiency. Demonstrating the use of AI tools and project management systems within the portfolio will be crucial.

💵 Compensation & Benefits

Salary Range: ₹600,000 - ₹1,000,000 per annum (estimated).

Benefits:

Comprehensive health insurance coverage.
Paid time off, including vacation days and sick leave.
Opportunities for professional development and training in new design technologies.
Access to advanced design software and hardware.
Potential for international exposure through collaboration with global teams.
Retirement savings plan or provident fund contributions.

Working Hours: Standard 40-hour work week, typically Monday to Friday, with potential for occasional flexibility to meet project deadlines.

📝 Enhancement Note: The estimated salary range is based on typical compensation for Graphic Designers with 2-5 years of experience in Mumbai, India, considering the specified requirements for AI tool proficiency and OTT platform experience. Research was conducted using industry salary benchmarks for similar roles in the region, adjusted for the specified experience level. Benefits are standard for full-time roles in India and are inferred based on industry practices.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications / Technology Services (implied by PCCW/HKT affiliation).

Company Size: Large Enterprise (based on typical scale of PCCW/HKT operations).

Founded: HKT Limited was established in 1999, with PCCW having a long history in telecommunications. This indicates a stable, established company with a significant market presence.

Team Structure:

Likely part of a larger marketing, creative, or product development department.
The role involves collaboration with global teams, suggesting a matrixed or distributed team structure.
Operates within a creative function that supports various business units and product lines. Methodology:
Data-driven approach to design, informed by user engagement metrics and OTT platform trends.
Emphasis on brand consistency and adherence to established design systems.
Integration of new technologies, such as AI, to enhance creative output and efficiency.
Collaborative workflow that involves feedback loops with stakeholders and creative leads.

Company Website: https://www.hkt.com/ (derived from domain_derived)

📝 Enhancement Note: The company's background in telecommunications and technology suggests a professional, often fast-paced environment where efficiency, scalability, and robust processes are valued. The inclusion of "global teams" implies a culture that embraces diversity and cross-cultural collaboration.

📈 Career & Growth Analysis

Operations Career Level: Mid-level Designer. This role is suitable for individuals who have moved beyond entry-level tasks and can independently manage design projects, conceptualize creative solutions, and contribute to team strategy. The 2-3 years of experience requirement firmly places it at this level.

Reporting Structure: Likely reports to a Senior Graphic Designer, Design Lead, or Creative Manager. Collaboration will extend to cross-functional teams such as marketing, product, and content.

Operations Impact: The Graphic Designer's work directly impacts user engagement, brand perception, and the overall visual appeal of digital products and marketing campaigns. Effective design can drive user acquisition, retention, and conversion rates, particularly crucial for OTT platforms aiming to capture and maintain audience attention.

Growth Opportunities:

Specialization: Develop deeper expertise in areas like UI/UX design, motion graphics, or branding strategy within the digital media space.
Senior Designer/Lead Role: Progress to managing larger projects, mentoring junior designers, and taking on more strategic design responsibilities.
Cross-functional Mobility: Transition into roles in product management, marketing, or creative direction, leveraging a strong understanding of visual communication and user engagement.
AI & Emerging Tech: Become a subject matter expert in leveraging AI for design, a rapidly growing field.

📝 Enhancement Note: The growth path for a Graphic Designer in a large tech/telecom company often involves specialization in digital media design, particularly for platforms like OTT. The emphasis on AI suggests a forward-looking approach to career development, encouraging employees to stay ahead of industry trends.

🌐 Work Environment

Office Type: On-site, likely within a modern office setting typical of large technology or telecommunications companies. This environment usually fosters collaboration and provides access to necessary resources.

Office Location(s): Mumbai, India. The specific office location would be within a major business district, offering accessibility and integration with the local professional ecosystem.

Workspace Context:

Collaborative open-plan or semi-private office spaces designed to encourage teamwork and idea sharing.
Access to high-performance workstations equipped with the latest design software and hardware.
Opportunities for informal and formal interactions with colleagues across design, marketing, and product teams.
A professional atmosphere with a focus on project delivery and innovation.

Work Schedule: A standard 40-hour work week is typical, usually from Monday to Friday. However, the nature of creative projects and campaign deadlines may occasionally require flexibility or overtime to ensure timely delivery of critical assets.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, team synergy, and immediate access to company resources. This is common for roles where spontaneous brainstorming and direct feedback are highly valued.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: Resume and portfolio review to assess qualifications, experience, and alignment with role requirements.
Technical Interview: Discussion focused on design principles, software proficiency, and experience with AI tools. May include a live design exercise or a portfolio walkthrough.
Creative/Hiring Manager Interview: Deeper dive into creative process, problem-solving skills, and understanding of brand strategy. Assessment of cultural fit and ability to collaborate with global teams.
Final Interview: May involve senior leadership or cross-functional team members to confirm suitability for the role and company culture.

Portfolio Review Tips:

Curate Strategically: Select projects that best showcase your skills relevant to the job description, especially those involving logo design, digital assets, AI tool usage, and OTT platform context.
Highlight Process: For each project, briefly explain the brief, your thought process, the tools used (especially AI), challenges faced, and the final outcome/impact.
Showcase AI Integration: Clearly label and explain how AI tools were used and what value they added to the design.
Brand Consistency: Include examples that demonstrate your ability to work within and maintain brand guidelines.
Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. A PDF format or a professional online portfolio is recommended.

Challenge Preparation:

Be prepared for a design challenge that might involve creating a thumbnail, a banner, or a logo concept based on a brief. Focus on demonstrating your understanding of the brief, creative thinking, and efficient use of tools within a time limit.
Practice articulating your design choices and process clearly and concisely, as if presenting to a global team.

📝 Enhancement Note: The emphasis on AI tools and global collaboration suggests that interviewers will be looking for candidates who are not only creative but also adaptable, tech-savvy, and possess strong communication skills to bridge geographical and cultural differences.

🛠 Tools & Technology Stack

Primary Tools:

Adobe Creative Suite: Photoshop, Illustrator, InDesign (essential for all graphic design tasks).
AI-Driven Design Tools: Tools like Adobe Sensei, Midjourney, DALL-E, or similar platforms for image generation, enhancement, and creative augmentation.
Image Editing Software: Advanced retouching tools beyond Photoshop.
Vector Graphics Software: For logo and illustration creation.

Analytics & Reporting:

Project Management Software: Monday.com (preferred), Asana, Trello, Jira (for task tracking, workflow management, and collaboration).
File Sharing & Collaboration Platforms: Google Drive, Dropbox, OneDrive, SharePoint.

CRM & Automation:

While not directly CRM-focused, understanding how design assets integrate with marketing automation platforms or content management systems could be beneficial.

📝 Enhancement Note: The explicit mention of "AI-driven design tools" and the preference for "Monday.com" are key indicators of the technology stack. Candidates should be prepared to discuss their experience and proficiency with these specific types of tools.

👥 Team Culture & Values

Operations Values:

Creativity & Innovation: Valuing original ideas and the exploration of new design techniques, particularly with emerging technologies like AI.
Quality & Precision: A commitment to delivering high-quality, error-free work that meets brand standards and project requirements.
Collaboration & Communication: Fostering a team environment where ideas are shared openly, feedback is constructively given and received, and global teams can work together seamlessly.
Efficiency & Organization: Emphasizing streamlined workflows, effective file management, and timely project completion.
Adaptability & Learning: Encouraging continuous learning to stay abreast of design trends, software updates, and new technologies.

Collaboration Style:

Cross-functional Integration: Working closely with marketing, product, and content teams to ensure design supports overall business objectives.
Feedback-Driven: Open to constructive criticism and iterative design processes involving multiple stakeholders.
Global Team Synergy: Adapting communication and collaboration methods to effectively work with colleagues across different time zones and cultures.

📝 Enhancement Note: The company culture likely balances creative freedom with operational discipline, essential for managing large-scale projects and diverse stakeholder needs in a global context.

<h3>⚡ Challenges & Growth Opportunities</h3>

Challenges:

Balancing Creative Vision with Brand Constraints: Ensuring innovative designs remain aligned with strict brand guidelines and technical specifications for various platforms.
Integrating AI Seamlessly: Effectively using AI tools to enhance, not replace, creative judgment and to ensure output meets quality and ethical standards.
Global Collaboration Dynamics: Navigating communication barriers, time zone differences, and cultural nuances when working with international teams.
Keeping Pace with Trends: Continuously learning and adapting to the rapidly evolving landscape of design software, AI capabilities, and OTT platform user expectations.

Learning & Development Opportunities:

Advanced AI Design Workshops: Training sessions focused on cutting-edge AI tools and their application in graphic design.
Specialized Design Courses: Opportunities to deepen expertise in UI/UX, motion graphics, or branding.
Cross-cultural Communication Training: Enhancing skills for effective collaboration with global teams.
Industry Conferences: Attending design and media industry events to stay informed about the latest trends and network with peers.

📝 Enhancement Note: The challenges highlight the need for a proactive and adaptable designer who can manage complexity and embrace new technologies. Growth opportunities are geared towards continuous skill enhancement and career progression within a global tech environment.

💡 Interview Preparation

Strategy Questions:

"Describe a project where you used AI tools to significantly improve a design outcome. What was the challenge, your approach, and the result?" (Focus on process, impact, and tool specifics.)
"How do you ensure your designs are visually appealing and effective for an OTT platform audience, considering current trends?" (Demonstrate market awareness and audience-centric design thinking.)
"Walk us through your process for creating a logo from brief to final delivery. How do you incorporate feedback?" (Showcase your structured approach and collaboration skills.) Company & Culture Questions:
"What interests you about working for hktservice, and how do you see your skills contributing to our global operations?" (Research the company's mission, recent projects, and values.)
"How do you approach working with international teams and stakeholders? Can you provide an example?" (Highlight your cross-cultural communication and collaboration experience.)
"How do you stay updated on design trends, especially within the digital media and OTT space?" (Show your commitment to continuous learning and industry relevance.) Portfolio Presentation Strategy:
Storytelling: For each portfolio piece, tell a concise story: the objective, your role, the creative process (especially AI usage), challenges, and the successful outcome.
Quantify Impact: If possible, use metrics to demonstrate the effectiveness of your designs (e.g., increased click-through rates, improved user engagement).
Highlight AI Specifics: Clearly articulate the specific AI tools used and the tangible benefits they brought to the project.
Brand Alignment: Be ready to discuss how your designs align with brand identity and guidelines.

📝 Enhancement Note: Prepare to discuss your experience with AI tools in detail, as this is a significant differentiator for this role. Be ready to articulate how your design process contributes to operational efficiency and global team success.

📌 Application Steps

To apply for this Graphic Designer position:

Submit your application through the provided link on job.pccw.com.
Tailor your Resume: Highlight experience with Adobe Creative Suite, AI design tools, logo creation, and any relevant project management software (like Monday.com). Quantify achievements where possible.
Curate Your Portfolio: Ensure it prominently features your best work, especially examples showcasing AI integration, OTT platform design, and brand guideline adherence. Prepare to walk through specific projects.
Prepare for the Interview: Research hktservice and its offerings, particularly in the OTT space. Practice articulating your design process, creative problem-solving skills, and experience with global collaboration.
Technical Readiness: Be prepared to discuss specific AI design tools you've used and their practical applications in your workflow.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Graphic Designer