Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Bjak

Location: Bandar Utama, Petaling Jaya, Selangor, Malaysia

Job Type: Full-Time

Category: Creative & Media / Marketing Operations

Date Posted: 2026-09-02

Experience Level: 2-4 years

Remote Status: Hybrid

🚀 Role Summary

• Design and produce high-quality static and animated visual assets for diverse marketing campaigns and digital platforms, ensuring brand consistency and engagement.

• Collaborate with cross-functional teams, including Creative, Marketing, and Social Media, to conceptualize and execute innovative visual ideas that enhance brand storytelling.

• Manage multiple design projects simultaneously, optimizing deliverables for various digital formats and maintaining an organized asset library for efficient workflow.

• Stay abreast of emerging design trends and technologies, experimenting with new visual styles to keep BJAK’s content fresh, relevant, and impactful.

📝 Enhancement Note: While the raw job title is "Graphic Designer," the responsibilities and required skills clearly indicate a role with significant overlap into marketing operations, specifically in content creation and campaign asset production. This role is crucial for translating marketing strategies into compelling visual narratives that drive engagement and support GTM initiatives.

📈 Primary Responsibilities

• Design and produce engaging static and animated assets for marketing campaigns, social media, digital ads, websites, and email communications, ensuring alignment with BJAK's brand identity.

• Create visually compelling layouts, infographics, and supporting visuals that enhance brand storytelling and audience comprehension across various digital touchpoints.

• Support video and motion graphic projects by developing visual elements such as titles, transitions, and lower thirds to elevate multimedia content quality.

• Collaborate closely with Creative, Marketing, and Social Media teams to brainstorm and execute campaign ideas, contributing creative solutions that resonate with target audiences.

• Manage multiple design projects concurrently, adhering to strict deadlines and maintaining a high standard of creative quality and technical execution.

• Optimize all creative outputs for different digital formats and platforms, ensuring seamless display and performance across web, mobile, and social channels.

• Maintain an organized and accessible library of design assets, templates, and brand materials to facilitate efficient workflow and brand governance.

• Stay current with industry design trends, visual storytelling techniques, and emerging creative tools to continuously innovate and improve BJAK’s visual communication.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to asset creation that directly supports marketing and GTM efforts. The emphasis on "performance objectives" and "measurable outcomes" suggests a need for designers who understand how their work contributes to business goals, a key trait in operations-minded creatives.

🎓 Skills & Qualifications

Education:

• Diploma or Bachelor’s degree in Multimedia Design, Graphic Design, Visual Communication, or a related field. Experience:

• 2–4 years of experience in multimedia or digital design, with a proven track record of creating impactful visual content for digital platforms. Required Skills:

• Proficient in Adobe Creative Suite, specifically Photoshop, Illustrator, After Effects, and Premiere Pro, for comprehensive design and editing capabilities.

• Strong portfolio demonstrating creativity, attention to detail, and versatility across various media formats, showcasing an ability to translate concepts into compelling visuals.

• Solid understanding of fundamental design principles including visual hierarchy, color theory, typography, and layout principles to create aesthetically pleasing and effective designs.

• Ability to manage multiple design projects simultaneously in a fast-paced, collaborative environment, demonstrating strong organizational and time-management skills.

• Excellent English communication skills, as English is the primary working language across global teams. Preferred Skills:

• Experience with motion design or animation, adding a valuable dimension to multimedia content creation.

• Familiarity with digital marketing best practices and how design assets contribute to campaign performance and conversion rates.

• Experience in an operator-like environment where tracking, tweaking, and scaling campaigns are standard practice.

📝 Enhancement Note: The experience requirement of 2-4 years suggests a mid-level role where the candidate is expected to be largely independent in executing tasks but still open to guidance and growth. The emphasis on Adobe Creative Suite is standard, but the explicit mention of After Effects and Premiere Pro points towards a need for motion graphics and basic video editing skills, which are increasingly vital for digital content.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive digital portfolio showcasing a minimum of 5-7 diverse projects that highlight static graphic design, motion graphics, and animated assets.

• Case studies within the portfolio that detail the design process from concept to execution, including problem identification, creative solutions, and final deliverables.

• Examples of work optimized for various digital platforms (e.g., social media ads, website banners, email graphics), demonstrating an understanding of platform-specific requirements.

• Visuals that clearly demonstrate an understanding of brand identity guidelines and how to maintain consistency across different campaign materials.

• Evidence of ability to work with data visualization or infographics, transforming complex information into easily digestible visual formats. Process Documentation:

• The portfolio should implicitly or explicitly demonstrate an understanding of a structured design process, from brief interpretation and ideation to feedback incorporation and final asset delivery.

• Candidates are expected to articulate their design workflow and how they manage revisions and feedback loops to ensure project success.

📝 Enhancement Note: For a creative role supporting marketing operations, the portfolio is paramount. It needs to go beyond aesthetics to demonstrate an understanding of how design supports business objectives, such as engagement, lead generation, or brand awareness. This includes showing how the designer adapted to specific campaign goals or platform constraints.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: MYR 60,000 - MYR 90,000 per annum.

• Methodology: This estimate is based on the provided experience level (2-4 years), the hybrid work arrangement, and industry benchmarks for Graphic Designers in Malaysia (specifically Selangor/Kuala Lumpur metropolitan area). Considering the company's focus on growth and impact, the upper end of the range reflects candidates with strong motion graphics skills and a demonstrated ability to contribute to revenue-driving campaigns. This range is subject to market fluctuations and candidate experience.

Benefits:

• Competitive salary and performance-based bonuses, recognizing individual contributions and team success.

• Ownership of campaigns that directly impact revenue and growth, offering significant influence and recognition.

• Exposure to regional markets and cross-functional collaboration, fostering professional development and a broader understanding of global business operations.

• A team culture that values clear thinking, fast execution, and measurable outcomes, providing a dynamic and results-oriented work environment.

• Potential for professional development through exposure to advanced marketing strategies and creative technologies. Working Hours:

• Standard full-time hours are expected, likely around 40 hours per week. The company culture emphasizes passion and results over strict hour counting, suggesting a focus on output and project completion within a flexible framework.

📝 Enhancement Note: The estimated salary range is derived from general market data for graphic designers in Malaysia with 2-4 years of experience. Given the company's description of being "lean" and "results-driven," it's reasonable to assume that compensation will be competitive and potentially include performance incentives. The emphasis on "ownership of campaigns that directly impact revenue and growth" is a significant non-monetary benefit for ambitious professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) / Insurance Technology (InsurTech) - focused on making insurance and financial planning accessible online.

Company Size: BJAK operates with a lean and agile structure, implying a dynamic environment where individual contributions are highly visible. The company employs "over 20 nationalities" and teams working "around the world," indicating a global yet collaborative operational footprint.

Founded: Started in 2019, BJAK is a relatively young company, suggesting a fast-paced, innovative, and growth-oriented culture.

Team Structure:

• The Graphic Designer will be part of a digital marketing team that acts like "operators" – focusing on tracking, tweaking, and scaling campaigns.

• This team likely includes specialists in Creative, Marketing, and Social Media, requiring close collaboration.

• The structure is designed for rapid execution and direct impact, with individuals expected to take ownership. Methodology:

• Data-Driven Decision Making: The team "track, tweak, and scale what works," indicating a strong reliance on performance metrics to guide creative and marketing strategies.

• Agile Execution: The emphasis on "move fast," "lean," and "results" points to an agile operational methodology where quick iteration and adaptation are key.

• Ownership and Autonomy: Employees are expected to "take ownership of their work, speak up with ideas, and move the needle," fostering a culture of accountability and proactive contribution.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: BJAK's description of its culture as "lean," "results-driven," and focused on "operators" suggests an environment that values efficiency, data-backed decisions, and a proactive, hands-on approach. This is highly relevant for operations professionals who thrive in environments that prioritize measurable impact and continuous improvement.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Graphic Designer with significant exposure to marketing operations and GTM initiatives. It offers a chance to develop skills in visual strategy, campaign execution, and cross-functional collaboration within a fast-growing FinTech/InsurTech company.

Reporting Structure: The Graphic Designer will likely report to a Creative Lead or Marketing Manager within the digital marketing team. This team operates with an "operator" mindset, focusing on direct impact and measurable outcomes.

Operations Impact: The role has a direct impact on the company's GTM strategy by creating compelling visual assets that drive customer acquisition, engagement, and brand perception. The emphasis on "campaigns that reach millions" highlights the scale of influence.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in motion graphics, animation, and digital storytelling, becoming a key contributor to multimedia content strategy.

• Marketing Operations Integration: Develop a stronger understanding of how design assets contribute to marketing funnel performance, campaign ROI, and overall business growth, bridging creative skills with operational impact.

• Leadership Potential: As the company grows, there may be opportunities to take on more senior design roles, lead creative projects, or mentor junior designers, especially within the "operator" team structure that values initiative.

• Cross-Functional Exposure: Working closely with marketing, social media, and product teams provides broad exposure to different business functions and strategic initiatives.

📝 Enhancement Note: The growth opportunities are framed around developing specialized creative skills and, importantly, understanding their impact within a marketing operations context. The "operator" culture suggests that individuals who can demonstrate measurable results from their creative work will be well-positioned for advancement.

🌐 Work Environment

Office Type: Hybrid role, requiring at least 3 days per week in the Malaysia office. This suggests a collaborative in-office environment balanced with the flexibility of remote work.

Office Location(s): Bandar Utama, Petaling Jaya, Selangor, Malaysia. This is a well-established commercial hub in the Klang Valley, offering good accessibility.

Workspace Context:

• Collaborative Environment: The office setting is designed to foster collaboration among teams, particularly the Creative, Marketing, and Social Media departments, encouraging idea sharing and synergy.

• Tools and Technology: Access to necessary design software (Adobe Creative Suite) and likely other project management and communication tools essential for a fast-paced digital marketing team.

• Team Interaction: Regular interaction with colleagues from diverse backgrounds (over 20 nationalities) and across different functions, enriching the work experience and promoting a global perspective.

Work Schedule: While full-time hours are expected, the company culture emphasizes passion and results over strict adherence to hours. This implies a degree of flexibility, allowing for focused work on creative projects and campaign deliverables.

📝 Enhancement Note: The hybrid model is common for creative roles, balancing the need for in-person collaboration and brainstorming with the benefits of remote work. The location in Bandar Utama suggests a professional and accessible office environment within a key business district in Malaysia.

📄 Application & Portfolio Review Process

Interview Process:

• Stage 1: Online Assessment/Practical Task: Candidates will likely be given a design challenge or a practical task to assess their core design skills, creativity, and ability to meet specific briefs. This is a crucial step to gauge practical application and efficiency.

• Stage 2: Technical Interview: This interview will delve deeper into your technical proficiency with design software (Adobe Creative Suite), your understanding of design principles, and your experience with motion graphics or animation. Expect questions about your problem-solving approach to design challenges.

• Stage 3: CEO / Final Round: This round will assess cultural fit, strategic thinking, and overall alignment with BJAK's mission and values. It's an opportunity to discuss your passion for design, your understanding of the company's impact, and your career aspirations.

Portfolio Review Tips:

• Showcase Versatility: Ensure your portfolio includes a range of work demonstrating proficiency in static graphics, motion graphics, and animation. Highlight projects that align with digital marketing objectives.

• Tell a Story: For each project, provide context. Explain the brief, your creative process, the challenges you faced, and the impact of your design. Quantify results where possible (e.g., increased engagement, click-through rates).

• Highlight Operations Alignment: Emphasize how your designs contributed to campaign success, brand consistency, or user engagement. If possible, include metrics or testimonials that speak to the effectiveness of your work.

• Tailor to BJAK: Research BJAK's current branding, marketing campaigns, and target audience. If possible, subtly tailor your presentation to show how your style and skills can complement their existing efforts.

Challenge Preparation:

• Understand the Brief: For any practical task, read the brief carefully and ask clarifying questions if needed. Focus on meeting the core objectives.

• Time Management: Allocate your time effectively, ensuring you can deliver a complete and polished piece within the given timeframe.

• Articulate Your Process: Be prepared to explain your design choices and workflow during interviews. This demonstrates your thought process and problem-solving abilities.

📝 Enhancement Note: The compressed interview process (aiming for completion within 1 week) emphasizes the need for candidates to be prepared and responsive. The online assessment/practical task is a critical filter, so candidates should prioritize showcasing their ability to deliver high-quality work efficiently.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency in Photoshop, Illustrator, After Effects, and Premiere Pro for comprehensive graphic design, motion graphics, and video editing.

• Design Collaboration Tools: Potentially tools like Figma or Sketch for collaborative design workflows, though not explicitly mentioned, are common in modern design teams.

• Project Management Software: Likely used for task tracking and workflow management within the marketing team (e.g., Asana, Trello, Jira).

Analytics & Reporting:

• While not a direct responsibility, understanding how design impacts analytics is key. Familiarity with how graphics perform on social media platforms (e.g., Instagram Insights, Facebook Ads Manager) or web analytics (e.g., Google Analytics for banner performance) would be advantageous. CRM & Automation:

• No direct CRM interaction expected for this role, but understanding how visual assets are deployed through marketing automation platforms or email marketing tools (e.g., Mailchimp, HubSpot) could be beneficial for optimization.

📝 Enhancement Note: The explicit mention of Adobe After Effects and Premiere Pro indicates a strong need for motion graphics and basic video editing skills, going beyond traditional graphic design. This is a key differentiator and should be highlighted in applications.

👥 Team Culture & Values

Operations Values:

• Results-Oriented: The team acts as "operators," focusing on tracking, tweaking, and scaling what works, emphasizing measurable outcomes and impact.

• Agile & Fast-Paced: BJAK emphasizes moving fast, being lean, and executing quickly to achieve results.

• Ownership & Initiative: Individuals are expected to take ownership of their work, proactively contribute ideas, and drive progress.

• Passion-Driven: The company seeks individuals who work for their passion, not just counting hours, indicating a desire for highly motivated and engaged team members.

• Data-Informed Creativity: While creative, the approach is grounded in data, using insights to inform design decisions and campaign optimization.

Collaboration Style:

• Cross-Functional Integration: Close collaboration with Creative, Marketing, and Social Media teams is essential for conceptualizing and executing integrated campaigns.

• Direct Communication: The lean and fast-paced environment likely fosters direct and efficient communication channels.

• Feedback and Iteration: While fast-paced, the process of "tweaking" suggests a willingness to iterate based on feedback and performance data.

📝 Enhancement Note: The company culture is critical for operations roles. BJAK's emphasis on being "operators" means they value individuals who are not just creative but also strategic, data-aware, and driven to achieve tangible business results.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Performance: The primary challenge will be to produce visually stunning and engaging creative assets that also meet specific marketing objectives and performance metrics.

• Rapid Iteration and Adaptation: Working in a fast-paced environment requires the ability to quickly adapt designs based on feedback, changing campaign needs, or emerging trends.

• Maintaining Brand Consistency Across Diverse Platforms: Ensuring a cohesive brand message and visual identity across a wide range of digital channels and campaign types.

• Managing Multiple Projects: Effectively prioritizing and managing a diverse workload to meet deadlines without compromising quality.

Learning & Development Opportunities:

• Advanced Creative Skills: Opportunity to hone skills in motion graphics, animation, and digital storytelling, potentially through internal projects or external training.

• Marketing Operations Insights: Gain a deeper understanding of how creative assets contribute to broader marketing strategies, campaign performance, and business growth.

• Cross-Regional Exposure: Collaborate with a diverse, international team, broadening perspectives on global marketing and creative approaches.

• Career Progression: Potential to advance into senior design roles, lead creative projects, or specialize in areas critical to the company's growth.

📝 Enhancement Note: The challenges are framed to highlight areas where a candidate with an operations mindset can excel – by bringing structure, data awareness, and efficiency to creative processes. The growth opportunities are tied to both creative specialization and understanding the business impact of design.

💡 Interview Preparation

Strategy Questions:

• "How do you ensure your creative designs align with specific marketing objectives and contribute to measurable outcomes?" Prepare to discuss your process for understanding campaign goals, target audiences, and key performance indicators (KPIs) before starting a design. Use examples from your portfolio where your design directly impacted a campaign's success.

• "Describe a time you had to adapt your design based on feedback or performance data. What was your approach, and what was the result?" Be ready to share a specific instance where you iterated on a design. Focus on your ability to be flexible, incorporate constructive criticism, and use data to refine your work.

• "How do you approach creating visual assets for different digital platforms (e.g., social media vs. website banners) while maintaining brand consistency?" Explain your understanding of platform-specific design requirements and how you ensure brand guidelines are applied consistently across all touchpoints. Company & Culture Questions:

• "What do you know about BJAK's mission and how do you see your role as a Graphic Designer contributing to it?" Research BJAK's mission to "help people get more from their money every day" and its focus on accessible financial planning. Connect your creative passion to this mission.

• "Our team acts like operators – we track, tweak, and scale. How does this resonate with your work style?" Prepare to discuss your proactive, results-driven approach to design and your comfort with analyzing performance and making adjustments.

• "Describe your ideal work environment and how you collaborate with marketing and creative teams." Align your response with BJAK's values of speed, efficiency, ownership, and cross-functional collaboration. Portfolio Presentation Strategy:

• Focus on Impact: Select 3-4 of your strongest projects that showcase both creativity and measurable results.

• Structure Your Case Studies: For each project, clearly outline: the problem/brief, your creative solution, your process (including tools used), and the outcome/impact (quantified if possible).

• Highlight Operations Relevance: Emphasize how your design choices supported marketing goals, user engagement, or brand awareness.

• Be Prepared to Discuss Tools: Be ready to talk about your proficiency with Adobe Creative Suite and any other relevant design software.

📝 Enhancement Note: The interview preparation advice is tailored to highlight the "operator" mindset and the blend of creative and operational thinking that BJAK seeks. Candidates should be ready to demonstrate not just design skills but also a strategic understanding of how their work contributes to business objectives.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on Ashby.

• Customize Your Resume: Highlight keywords and responsibilities that align with graphic design, motion graphics, digital marketing, and campaign asset creation. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio is easily accessible (link provided with application), showcases your best work relevant to the job description (static, animated, motion graphics), and includes brief case studies explaining your process and impact.

• Prepare for the Practical Task: Be ready to complete an online assessment or practical design task shortly after applying. Allocate dedicated time to ensure high-quality output.

• Research BJAK: Understand the company's mission, values, and recent marketing efforts. This will be crucial for answering interview questions and demonstrating cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided information. All details, especially regarding compensation and specific team dynamics, should be verified directly with the hiring organization during the interview process.