Full-Stack Graphic Designer

📍 Job Overview

Job Title: Full-Stack Graphic Designer

Company: iSupport Worldwide

Location: Pasig, Metro Manila, Philippines

Job Type: Full-Time

Category: Marketing Operations / Creative Operations

Date Posted: 2026-08-03

Experience Level: Mid-Level (3-6+ years)

Remote Status: On-site

🚀 Role Summary

• This role is pivotal for enhancing iSupport Worldwide's visual communication across multiple brands and marketing channels, demanding a blend of creative design expertise and robust project management capabilities.

• The Full-Stack Graphic Designer will be responsible for creating a wide array of visual assets, from core branding elements to dynamic digital content, ensuring brand consistency and adherence to marketing objectives.

• A critical component of this position involves rigorous project and workflow management, ensuring timely delivery of high-quality creative assets across diverse workstreams and multiple company brands.

• The role also requires basic video editing and motion graphics skills to support social media and content repurposing efforts, alongside foundational copywriting for marketing materials.

📝 Enhancement Note: The "Full-Stack Graphic Designer" title, combined with responsibilities spanning design, content, video, copywriting, and project management, indicates a hybrid role that bridges creative execution with operational efficiency. This is common in fast-paced environments where individuals need to be versatile. The emphasis on "Project Management (Critical Responsibility)" and "Brand & Multi-Company Execution" suggests this is more than just a creative role; it's about managing the operational flow of creative output.

📈 Primary Responsibilities

• Graphic Design & Brand Development:

  • Design and execute high-quality visual assets for all marketing channels, including social media, ad creatives, email campaigns, presentations, one-pagers, whitepapers, and reports.
  • Develop and maintain branding elements such as logos, brand systems, and comprehensive visual identities for multiple companies.
  • Create engaging website layouts and landing pages that align with brand aesthetics and user experience best practices.
  • Ensure absolute visual consistency and brand integrity across all platforms and marketing materials for each distinct brand.

• Content Design & Asset Creation:

  • Produce compelling graphics for blog posts, infographics, and supporting visual content to enhance engagement.
  • Develop adaptable campaign asset systems that can be efficiently deployed across various channels and platforms.
  • Strategically adapt designs based on specific platform requirements, target audience demographics, and overarching marketing objectives to maximize impact.

• Video & Motion Graphics Support:

  • Edit short-form video content tailored for social media platforms, incorporating dynamic visuals and engaging narratives.
  • Apply basic motion graphics, transitions, and text overlays to enhance video content and brand messaging.
  • Repurpose long-form content into concise, shareable short clips for wider distribution.

• Copy & Content Support:

  • Write concise and effective captions and headlines for marketing assets that capture audience attention.
  • Assist with light copywriting for advertisements and format email content for optimal readability and engagement.
  • Demonstrate a foundational understanding of marketing messaging principles and effective "hooks" to drive campaign performance.

• Project Management & Workflow Optimization:

  • Simultaneously manage multiple design and marketing projects across different brands, prioritizing tasks and deliverables effectively.

  • Diligently track deadlines, project priorities, and key deliverables across all active workstreams.

  • Maintain meticulous organization of tasks, project files, and established workflows to ensure seamless project execution.

  • Proactively communicate project progress, potential delays, and critical updates to relevant stakeholders.

  • Identify bottlenecks and inefficiencies within the creative workflow and propose/implement process improvements to enhance output speed and quality.

📝 Enhancement Note: The description clearly emphasizes a dual role: creative execution and operational management of that execution. The "Project Management (Critical Responsibility)" section is extensive, indicating that organizational skills and the ability to manage multiple complex tasks simultaneously are as important as design talent. The need to work across "multiple brands with different styles and audiences" points to a sophisticated level of brand management and adaptability required.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's degree in Graphic Design, Visual Arts, Marketing, Communications, or a related field is highly advantageous. Equivalent practical experience with a strong portfolio will also be considered. Experience:

• 3–6+ years of progressive experience in graphic design, visual design, or a closely related creative role within a marketing or agency setting.

• Proven track record of working effectively across multiple brands, managing diverse project scopes and client requirements.

• Demonstrated experience in workflow management and prioritizing tasks to meet multiple deadlines in a fast-paced environment. Required Skills:

• Advanced proficiency in design software: Expert command of Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.

• Figma Expertise: Strong practical experience with Figma for web design, UI/UX prototyping, and collaborative design workflows.

• Visual Design Fundamentals: Deep understanding of typography, layout principles, color theory, and visual hierarchy to create aesthetically pleasing and effective designs.

• Project Management Acumen: Exceptional organizational skills, with a proven ability to manage multiple projects, track deliverables, and meet stringent deadlines simultaneously.

• Brand Execution: Ability to interpret and apply diverse brand guidelines consistently across various creative outputs for different company brands.

• Adaptability & Versatility: Capacity to switch between different brand styles, project types, and priorities fluidly without compromising quality or consistency.

Preferred Skills:

• Basic Video Editing: Familiarity with video editing software such as Adobe Premiere Pro, After Effects, or similar for short-form content creation.

• Motion Graphics: Foundational skills in creating basic motion graphics and animations to enhance visual assets.

• Marketing Design Principles: Understanding of conversion-focused design, A/B testing principles for visuals, and how design impacts marketing campaign performance.

• Copywriting Support: Basic copywriting skills for headlines, captions, and marketing collateral, with an understanding of marketing messaging and calls to action.

• Workflow Process Improvement: Experience in identifying inefficiencies and suggesting or implementing improvements to creative workflows.

📝 Enhancement Note: The "Full-Stack" designation strongly implies a need for breadth of skills beyond traditional graphic design. The emphasis on Figma, combined with Adobe Creative Suite, suggests a modern design workflow. The explicit mention of "Project Management (Critical Responsibility)" elevates this role beyond pure creation, requiring strong organizational and execution capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate Breadth of Work: Showcase a diverse range of projects including branding (logos, visual identities), social media campaigns, ad creatives, email designs, web/landing page layouts, and marketing collateral (presentations, one-pagers).

• Multi-Brand Experience: Include examples of work done for distinct brands, clearly highlighting how you adapted to different brand guidelines, target audiences, and visual styles.

• Project Management Showcase: Present case studies or project examples that illustrate your ability to manage multiple projects, meet deadlines, and organize workflows. Detail your process for managing tasks and files.

• Visual Consistency Examples: Provide specific examples where you maintained brand consistency across multiple touchpoints or campaigns.

• Modern & High-Quality Design: Ensure all portfolio pieces reflect modern design aesthetics, strong typography, layout, and visual hierarchy, meeting high-quality standards.

Process Documentation:

• Be prepared to discuss your personal workflow processes for design projects, from brief intake to final delivery.

• Highlight how you organize project files, manage revisions, and ensure version control.

• Be ready to explain how you identify and implement workflow improvements to increase efficiency and speed in design production.

• Showcase examples of how you collaborate with stakeholders and manage feedback to ensure project alignment.

📝 Enhancement Note: For a role this broad, the portfolio is crucial. It needs to prove not just design skill but also organizational capability and adaptability across brands. The expectation is to see evidence of structured work processes and successful project execution under pressure.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Mid-Level Full-Stack Graphic Designer with 3-6+ years of experience in Metro Manila, Philippines, the estimated annual salary range is PHP 600,000 - PHP 960,000 (approximately ₱50,000 - ₱80,000 per month). This range accounts for the blend of design, video, copywriting, and critical project management responsibilities. Benefits:

• On-site Perks:

  • Complimentary daily lunch meals, fresh fruits, snacks, and beverages provided during on-site shifts.
  • Access to an on-site gym equipped with a professional instructor for personalized fitness guidance.
  • Opportunities for physical well-being through weekly fitness activities and an annual fitness challenge with significant cash prizes (up to 70,000 PHP).

• Engagement & Development:

  • Regular weekly engagement activities featuring prizes up to 3,000 PHP to foster a positive and interactive work environment.
  • Access to a free upskilling academy dedicated to enhancing professional performance and expanding skillsets.

• Workplace Amenities:

  • Utilization of state-of-the-art facilities, from modern workstations to well-maintained restrooms.

  • Access to additional amenities including comfortable sleeping quarters, a dedicated game area, a chat room, and shower facilities. Working Hours:

• Standard Full-Time position, typically 40 hours per week, with potential for overtime depending on project demands. The emphasis on on-site work suggests a structured daily schedule.

📝 Enhancement Note: The salary estimate is derived from general market data for graphic design roles in Metro Manila, adjusted upwards to reflect the "Full-Stack" nature of the role and the critical project management component, which often commands higher compensation. The benefits package is extensive and heavily focused on employee well-being, engagement, and continuous learning, which are strong indicators of company culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services / Business Process Outsourcing (BPO) - inferred from company description and location. iSupport Worldwide likely operates within the BPO sector, providing support services to various clients.

Company Size: 201-500 employees (based on Workable data, which often reflects company size). This size suggests a dynamic environment with established processes but still room for agility and individual impact.

Founded: 2010 (based on Workable data). This indicates a company with over a decade of operational experience, suggesting stability and a proven track record in its industry.

Team Structure:

• Creative Operations Hub: The role likely sits within a marketing or creative department, possibly functioning as a central creative resource for multiple client brands or internal company initiatives.

• Cross-Functional Collaboration: Expect close collaboration with marketing managers, content creators, digital marketers, sales teams, and potentially client account managers.

• Reporting Dynamics: The designer will likely report to a Creative Lead, Marketing Manager, or Head of Operations, with a clear reporting line for project management and creative direction.

Methodology:

• Data-Driven Visuals: Emphasis on creating visuals that are not just aesthetically pleasing but also driven by marketing objectives and performance metrics.

• Agile Creative Workflow: Likely employs agile methodologies for project management, allowing for rapid iteration and adaptation to changing priorities and client feedback.

• Efficiency & Automation Focus: A drive to optimize processes, leverage tools effectively, and potentially explore automation in repetitive design tasks to increase throughput.

Company Website: isupportworldwide.com

📝 Enhancement Note: The company's BPO background suggests a client-centric approach, meaning the creative output will often be tied to client needs or internal operational efficiency. The size and founding date point to a mature yet potentially growing organization.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Full-Stack Graphic Designer. It requires a solid foundation of design skills coupled with significant responsibility in project management and cross-brand execution. It's a step beyond junior design roles, demanding autonomy and strategic thinking in managing creative workflows.

Reporting Structure: The designer will likely report to a Marketing Manager, Creative Lead, or a Senior Operations Manager. This structure indicates a need for clear communication and the ability to take direction while also proactively managing their own workload and project progression. Collaboration will be key with various marketing and operational teams.

Operations Impact: The Full-Stack Graphic Designer's work directly impacts the company's and its clients' brand perception, marketing campaign effectiveness, and overall operational efficiency of the creative department. High-quality, consistent visuals and streamlined creative processes contribute significantly to lead generation, customer engagement, and brand loyalty.

Growth Opportunities:

• Specialization: Potential to deepen expertise in specific areas like motion graphics, UI/UX design for web, or advanced video editing if desired.

• Team Leadership: Advancement into a Senior Graphic Designer or Creative Lead role, overseeing junior designers and managing larger creative projects or client accounts.

• Operations Management: Transition into a Creative Operations Manager role, focusing more on process optimization, tool implementation, and strategic planning for the creative department.

• Cross-Functional Moves: Leveraging design and project management skills for roles in Marketing Management, Project Management (non-creative focused), or even Client Account Management within the BPO sector.

📝 Enhancement Note: The "Full-Stack" nature of the role is a significant growth differentiator. It equips individuals with a broad skill set that is highly transferable within both creative and operational domains, offering multiple pathways for career advancement.

🌐 Work Environment

Office Type: iSupport Worldwide offers a hybrid work environment with a strong emphasis on on-site presence, indicated by the extensive list of on-site perks. The company provides "state-of-the-art facilities" and amenities, suggesting a modern, well-equipped office designed for productivity and employee comfort.

Office Location(s): Pasig, Metro Manila, Philippines. This is a major business district, accessible via public transportation and major road networks within Metro Manila.

Workspace Context:

• Collaborative Hub: The office environment is designed to foster collaboration, with amenities like game areas and chat rooms suggesting opportunities for informal interaction and team building.

• Resource-Rich Environment: Employees have access to advanced tools and technology, including an on-site gym, and potentially well-equipped design stations.

• Team Interaction: The focus on on-site work implies frequent face-to-face interaction with colleagues, fostering a strong team dynamic and facilitating real-time collaboration on design projects and workflow discussions.

Work Schedule: The role is full-time, likely adhering to standard business hours (e.g., 9 AM to 6 PM, Monday to Friday), with the expectation of on-site attendance. The benefits provided suggest a commitment to employee well-being, which may translate into a supportive work schedule where possible, though project deadlines will be paramount.

📝 Enhancement Note: The detailed list of on-site perks strongly indicates that the company values an in-office culture and invests significantly in the employee experience for those who are physically present. This suggests a preference for direct collaboration and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills, experience level, and alignment with the role's requirements.

• Design Challenge/Portfolio Review: A dedicated session where you will present your portfolio, discuss your design process, and potentially complete a practical design exercise relevant to the company's needs (e.g., creating a social media graphic, adapting a design for a new brand). Be prepared to articulate your strategic thinking behind your design choices.

• Project Management Assessment: Questions will focus on your experience managing multiple projects, prioritizing tasks, handling deadlines, and optimizing workflows. Expect situational questions about how you would manage competing demands.

• Behavioral & Cultural Fit Interview: Discussions about your working style, how you handle feedback, your ability to work independently and collaboratively, and your understanding of working across multiple brands. Assess alignment with iSupport Worldwide's values and culture.

• Final Interview: Potentially with a senior leader, focusing on overall fit, long-term potential, and final confirmation of qualifications.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your versatility across graphic design, branding, marketing assets, and ideally, any video/motion work. Ensure at least one project demonstrates multi-brand execution.

• Tell a Story: For each project, articulate the brief, your role, your design process, the challenges you faced, your solutions, and the measurable impact or outcome (if possible). Focus on the "why" behind your design decisions.

• Highlight Project Management: If possible, use one case study to illustrate how you managed a complex project with multiple deliverables or tight deadlines.

• Showcase Technical Proficiency: Be ready to discuss your experience with specific tools like Adobe Creative Suite, Canva, and Figma, and how you leverage them to achieve design goals.

• Address "Full-Stack": Explicitly point out how your portfolio demonstrates the breadth of skills required – design, content, video, and project management.

Challenge Preparation:

• Understand the Brands: Research iSupport Worldwide and any known client brands to understand their visual identity and target audience.

• Practice Design Fundamentals: Refresh your knowledge of typography, layout, color theory, and visual hierarchy.

• Workflow Simulation: Mentally walk through how you would approach a typical project request: receiving the brief, planning, executing, seeking feedback, and delivering.

• Prepare for "Why": Be ready to explain the rationale behind your design choices, especially regarding marketing objectives and brand consistency.

📝 Enhancement Note: The interview process is designed to test both creative talent and operational discipline. The portfolio review is central, and candidates should prepare to defend their design choices and demonstrate their project management capabilities.

🛠 Tools & Technology Stack

Primary Design Tools:

• Adobe Creative Suite: Advanced proficiency expected in Photoshop, Illustrator, and InDesign for creating a wide range of visual assets.

• Canva: Essential for quick creation of social media graphics, presentations, and other marketing collateral, especially for rapid deployment.

• Figma: Strong experience required for web design, landing page layouts, UI/UX prototyping, and collaborative design workflows.

Video & Motion Tools:

• Adobe Premiere Pro: Basic to intermediate skills for editing short-form video content.

• Adobe After Effects: Foundational knowledge for adding basic motion graphics, transitions, and text overlays to videos.

Project Management & Collaboration Tools:

• Work Management Software: Experience with tools like Asana, Trello, Monday.com, or similar is implied by the project management responsibilities. Be prepared to discuss your experience managing tasks, deadlines, and workflows within such platforms.

• File Management: Proficiency in cloud storage solutions (e.g., Google Drive, Dropbox) and organizational strategies for managing large volumes of creative assets.

Content & Marketing Support:

• Basic Copywriting Tools: Familiarity with content creation and editing, potentially using collaborative document tools.

📝 Enhancement Note: The technology stack is a blend of industry-standard creative tools and operational management software. Proficiency in Figma is highlighted, suggesting a modern approach to web and interface design. The emphasis on project management tools is key for candidates to showcase.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality work consistently and efficiently, meeting or exceeding project requirements and deadlines.

• Adaptability & Versatility: Embracing the challenge of working across multiple brands, styles, and project types, demonstrating flexibility and a willingness to learn.

• Data-Driven Creativity: Understanding that design serves a purpose, and visuals should be aligned with marketing objectives, audience engagement, and measurable outcomes.

• Proactive Communication: Maintaining open and clear communication regarding project status, challenges, and progress to ensure alignment and smooth workflow.

• Continuous Improvement: A mindset focused on identifying opportunities to enhance processes, learn new skills, and contribute to the overall efficiency of the creative operations.

Collaboration Style:

• Cross-Functional Integration: Actively collaborating with marketing, sales, and other operational teams to ensure creative assets align with broader business goals and campaign strategies.

• Constructive Feedback Loop: Openness to receiving and providing constructive feedback on designs and workflows to foster continuous improvement and shared learning.

• Team-Oriented Approach: Working collaboratively with colleagues to share knowledge, support team initiatives, and contribute to a positive and productive work environment.

• Ownership & Accountability: Taking full ownership of assigned tasks and projects, demonstrating accountability for delivering results and contributing to team success.

📝 Enhancement Note: The values and collaboration style emphasize a proactive, results-oriented individual who thrives in a dynamic, multi-brand environment. The company culture appears to value both individual contribution and team synergy, with a strong focus on operational efficiency and continuous development.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Brand Identities: Consistently producing high-quality, on-brand creative for multiple distinct companies, each with its own visual language and target audience, can be demanding.

• Balancing Speed and Quality: The need for rapid execution across numerous projects while maintaining high design standards requires exceptional time management and efficient workflow strategies.

• Juggling Multiple Priorities: Effectively prioritizing and managing a constant influx of diverse design requests and project deadlines without compromising quality or missing deliverables.

• Adapting to Evolving Trends: Staying current with design trends, platform best practices, and new creative technologies while ensuring work remains relevant and effective.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to deepen expertise in specialized areas such as advanced motion graphics, UI/UX design, or interactive design through internal training or external courses.

• Project Management Mastery: Developing advanced project management skills, potentially leading to certifications or roles focused on operational efficiency.

• Marketing Strategy Insight: Gaining a deeper understanding of marketing campaign development, conversion optimization, and data analysis to inform creative decisions.

• Leadership Development: Potential pathways to mentor junior designers, lead creative projects, or transition into management roles within the creative or operations departments.

📝 Enhancement Note: This role presents significant growth potential precisely because of its challenges. Overcoming them builds a robust skill set in creative execution, operational management, and strategic thinking, making the individual highly valuable.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for managing multiple design projects simultaneously for different brands. How do you prioritize and ensure deadlines are met?" (Focus on your project management methodology, tools, and prioritization techniques.)

• "How do you ensure visual consistency across various marketing channels and for different brand identities? Provide an example." (Highlight your understanding of brand guidelines, asset management, and systematic approaches.)

• "Walk me through a time you had to adapt your design style for a new brand or a project with a significantly different target audience. What was your process and the outcome?" (Demonstrate your adaptability and strategic thinking in design.)

• "How do you approach identifying and implementing improvements in a creative workflow to increase efficiency?" (Showcase your problem-solving skills and proactive mindset towards process optimization.) Company & Culture Questions:

• "What interests you about iSupport Worldwide and this specific role?" (Research the company's mission, services, and recent news. Connect your skills to their needs.)

• "How do you handle constructive criticism or feedback on your designs?" (Emphasize your open-mindedness, professionalism, and focus on achieving the best outcome.)

• "Describe your ideal work environment. How do you contribute to a positive team culture?" (Align your answer with the company's described culture – collaborative, growth-oriented, and focused on execution.) Portfolio Presentation Strategy:

• Structure Your Presentation: Begin with a brief overview of your career and the types of work you specialize in. Then, present 3-5 key projects, dedicating 3-5 minutes per project.

• Highlight Key Skills: For each project, explicitly point out how it demonstrates your graphic design, branding, project management, or video skills.

• Quantify Impact (If Possible): If you have metrics (e.g., increased engagement, conversion rates, efficiency gains), present them. If not, focus on the problem solved and the quality of the solution.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, tools used, and challenges overcome.

• Showcase "Full-Stack" Capability: Ensure your presentation clearly communicates your ability to handle the diverse responsibilities of this role.

📝 Enhancement Note: Interview preparation should focus on demonstrating a balance of creative talent and operational rigor. Candidates need to articulate not just what they design, but how they manage the process and why their design choices are effective.

📌 Application Steps

To apply for this Full-Stack Graphic Designer position:

• Submit your comprehensive application, including your updated resume and a link to your online portfolio, through the provided application link.

• Portfolio Customization: Tailor your portfolio to prominently feature projects demonstrating multi-brand execution, strong graphic design fundamentals, and any experience with video editing or project management. Ensure it's easily navigable and showcases your best work relevant to the "Full-Stack" nature of this role.

• Resume Optimization: Craft your resume to highlight keywords from the job description, such as "Graphic Design," "Adobe Creative Suite," "Figma," "Project Management," "Workflow Management," "Branding," and "Video Editing." Quantify achievements where possible.

• Prepare Your Narrative: Rehearse your portfolio walkthrough and be ready to discuss your design process, project management strategies, and how you handle diverse creative demands. Practice answering common interview questions related to creativity, organization, and collaboration.

• Company Research: Investigate iSupport Worldwide's services, client base (if publicly available), and any publicly stated values or mission. Understand their industry context to better align your application and interview responses with their organizational goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.