ESaaS - SFDC - Lightning UI & JavaScript Development

📍 Job Overview

Job Title: ESaaS - SFDC - Lightning UI & JavaScript Development

Company: Zensar

Location: Pune, Maharashtra, India

Job Type: Full-Time

Category: Salesforce Development / Operations

Date Posted: May 25, 2026

Experience Level: Mid-Senior (5-10 years implied)

Remote Status: Remote Possible

🚀 Role Summary

• Focus on developing and implementing custom solutions within the Salesforce ecosystem, leveraging Lightning Web Components (LWC) and JavaScript for interactive user interfaces.

• Drive the technical design, development, testing, and documentation of Salesforce features, integrations, and data migration elements.

• Act as a key technical liaison, communicating with stakeholders to clarify requirements, provide estimates, and troubleshoot issues.

• Ensure adherence to Salesforce best practices and design patterns for robust and scalable platform solutions.

• Contribute to the continuous improvement of existing Salesforce functionalities and the resolution of production-level defects.

📝 Enhancement Note: While the title specifies "Development," the responsibilities and implied experience level suggest a role that bridges development with operations by focusing on implementation, troubleshooting, and stakeholder communication within a complex enterprise SaaS environment. The mention of FSL/CPQ indicates a specialized area within Salesforce that requires deep functional and technical understanding.

📈 Primary Responsibilities

• Design, develop, test, and document custom Salesforce features, integrations, and data migration strategies, ensuring alignment with business objectives and technical requirements.

• Build highly interactive and user-friendly interfaces utilizing Lightning Web Components (LWC), JavaScript, HTML5, and CSS.

• Collaborate closely with customers, Product Owners, and Business Analysts to gather, analyze, and document functional and technical requirements for new projects and enhancements.

• Apply Salesforce platform best practices and object-oriented design principles to create scalable, maintainable, and efficient solutions.

• Provide accurate level-of-effort estimates for proposed solutions, clearly articulating the benefits, risks, and feasibility of various technical approaches.

• Offer technical assistance, end-user troubleshooting, and bug fixing for production issues, enhancements, and user queries.

• Debug code to resolve Quality Assurance (QA) and System Integration Testing (SIT) defects, as well as integration issues, while maintaining effective communication with all stakeholders.

• Support the implementation and optimization of Salesforce Field Service Lightning (FSL) and Configure, Price, Quote (CPQ) functionalities.

• Participate in Agile development ceremonies, contributing to sprint planning, daily stand-ups, and retrospectives.

📝 Enhancement Note: The responsibilities highlight a blend of pure development tasks with crucial operational aspects like requirement gathering, stakeholder communication, troubleshooting, and estimation, typical of a senior developer or a Salesforce Technical Lead role within an operations-focused team.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

Experience: 5-10 years of progressive experience in Salesforce development and implementation, with a strong emphasis on custom development, UI/UX, and system integrations.

Required Skills:

• Proven expertise in Salesforce development, including Apex, Visualforce, and Lightning Web Components (LWC).

• Strong proficiency in core web technologies: JavaScript (including jQuery), HTML5, and CSS.

• Hands-on experience with Salesforce Field Service Lightning (FSL) and/or Configure, Price, Quote (CPQ) modules.

• Experience in developing and consuming REST and SOAP APIs for Salesforce integrations.

• Solid understanding of Salesforce Sales Cloud, Service Cloud, and Community Cloud functionalities.

• Demonstrated ability to gather, analyze, and document technical and functional requirements.

• Experience with data migration strategies and tools within the Salesforce ecosystem.

• Familiarity with Agile development methodologies (Scrum, Kanban).

• Excellent debugging and problem-solving skills for complex technical issues.

Preferred Skills:

• Salesforce Platform Developer I (PD1) or Platform Developer II (PD2) certification.

• Salesforce Administrator Certification.

• Experience with source control management systems (e.g., Git).

• Knowledge of continuous integration and continuous deployment (CI/CD) pipelines for Salesforce.

• Understanding of object-oriented design principles and design patterns.

• Experience with JavaScript frameworks beyond jQuery.

• Familiarity with performance optimization techniques for Salesforce applications.

📝 Enhancement Note: The implied experience level (5-10 years) and the specific mention of FSL/CPQ suggest a need for deep, specialized Salesforce knowledge beyond basic development. Certifications are highly valued in the Salesforce ecosystem and are essential for demonstrating proficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 significant Salesforce implementation projects, detailing the business problem, your role, the technical solution implemented, and the quantifiable business impact or efficiency gains.

• For each project, include examples of custom code (Apex, LWC, JavaScript) that demonstrate best practices, scalability, and maintainability.

• Provide clear documentation of custom workflows, automation rules, and data models designed and implemented.

• Highlight examples of integrations developed, including API usage, data synchronization challenges, and resolution strategies.

Process Documentation:

• Demonstrate proficiency in documenting technical specifications, including user stories, functional designs, and technical designs for Salesforce features.

• Showcase examples of unit testing frameworks and methodologies used to ensure code quality and reliability.

• Include examples of how you've contributed to or maintained system integration testing (SIT) and user acceptance testing (UAT) processes.

• Provide evidence of participation in root cause analysis for production issues and the documentation of fixes and preventative measures.

📝 Enhancement Note: For a role involving custom development and specialized modules like FSL/CPQ, a portfolio demonstrating practical application, problem-solving, and quantifiable results is crucial. The emphasis should be on showcasing the candidate's ability to translate business needs into effective Salesforce solutions.

💵 Compensation & Benefits

Salary Range: Given the location (Pune, India), experience level (5-10 years), and specialized Salesforce skills (FSL, CPQ, LWC, Apex), a competitive salary range would be estimated between ₹12,00,000 to ₹25,00,000 per annum. This range accounts for the demand for skilled Salesforce professionals in India, the complexity of the technologies involved, and the potential for remote work which can sometimes influence compensation.

Benefits:

• Comprehensive health insurance coverage for employees and dependents.

• Retirement savings plan (e.g., Provident Fund contributions).

• Paid time off, including vacation, sick leave, and public holidays.

• Opportunities for professional development, including Salesforce certifications and training programs.

• Potential for performance-based bonuses or incentives.

• Flexible work arrangements, including remote work options.

• Access to Zensar's employee assistance programs and wellness initiatives.

Working Hours: The standard working hours are expected to be 40 hours per week, typically Monday to Friday. Given the "Remote OK" status, there may be flexibility in daily scheduling, but core hours for collaboration with global teams or specific project deadlines may apply.

📝 Enhancement Note: Salary estimates for India are based on industry benchmarks from reputable job boards and salary aggregators for IT professionals with 5-10 years of experience in specialized software development roles, particularly within the Salesforce ecosystem. Benefits are standard for established IT service companies in India.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting. Zensar operates within the global IT services and consulting sector, focusing on digital transformation and experience engineering.

Company Size: 10,000+ employees. This signifies a large, established organization with robust processes, diverse project opportunities, and a significant global footprint.

Founded: 1991. With a long history, Zensar has evolved with the technology landscape, indicating stability and a wealth of experience.

Team Structure:

• The operations team likely comprises experienced Salesforce developers, administrators, architects, and business analysts, possibly organized into project-specific pods or functional groups.

• Reporting structure may involve a Team Lead, a Salesforce Practice Manager, or a Project Manager overseeing multiple client engagements.

Methodology:

• Zensar likely employs a combination of Agile (Scrum, Kanban) and potentially Waterfall methodologies, depending on project requirements and client preferences.

• Data analysis and insights are integral to understanding client needs and measuring project success.

• Workflow planning and optimization are core to delivering efficient and effective solutions.

• Automation and efficiency practices are key differentiators in the IT services industry.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Zensar's "experience-led everything" and "Together, we shape experiences for better futures" ethos suggests a client-centric and collaborative culture. The "ONE with Client" values (One Zensar, Nurturing, Empowering, Client Focus) emphasize teamwork, employee growth, and a strong client partnership.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior level, likely a Senior Salesforce Developer or a Technical Lead. It involves significant autonomy in development, problem-solving, and contributing to technical strategy, while still being part of a larger team and project framework. The scope includes custom development, specialized module expertise (FSL/CPQ), and stakeholder interaction, indicating a role with substantial responsibility.

Reporting Structure: The individual will likely report to a Salesforce Team Lead, a Project Manager, or a Practice Manager within Zensar's IT services structure. Collaboration will extend to client-side Product Owners, Business Analysts, and end-users.

Operations Impact: This role directly impacts client success by delivering robust, efficient, and user-friendly Salesforce solutions. The ability to optimize processes through custom development, FSL, and CPQ functionalities directly influences client revenue generation, operational efficiency, and customer satisfaction. The role is critical in translating complex business requirements into actionable, technology-driven outcomes.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in Salesforce modules like FSL and CPQ, and master advanced LWC and Apex development.

• Leadership Development: Transition into a Salesforce Technical Architect, Solution Architect, or Team Lead role, guiding other developers and overseeing project technical delivery.

• Specialization: Become a recognized expert in specific Salesforce clouds or industries, leading specialized project teams.

• Client Engagement: Develop stronger client-facing skills, potentially moving into pre-sales or client relationship management roles within the Salesforce practice.

• Certification Paths: Pursue advanced Salesforce certifications (e.g., Platform Developer II, Application Architect, System Architect).

📝 Enhancement Note: The career path in a large IT services company like Zensar for a Salesforce developer typically involves specialization, technical leadership, and client-facing responsibilities, offering a structured yet diverse growth trajectory.

🌐 Work Environment

Office Type: The role is advertised as "Remote OK," suggesting a hybrid or fully remote work arrangement is possible. When in an office, it would be a standard corporate office environment typical of IT service companies.

Office Location(s): The primary listed location is Pune, Maharashtra, India, specifically Plot No. 4, MIDC, Kharadi, Off Nagar Road, Pune - 411014. Zensar also has numerous global locations, indicating potential for international project exposure or collaboration.

Workspace Context:

• Collaborative Environment: Expect a dynamic work environment that fosters collaboration through virtual tools (e.g., Slack, Teams, Jira) and potentially in-person meetings when required.

• Operations Tools & Technology: Access to standard development tools, Salesforce sandboxes, code repositories, and project management software will be provided.

• Team Interaction: Opportunities for regular interaction with a global team of innovators, fostering knowledge sharing and collective problem-solving.

Work Schedule: Standard 40-hour work week. Flexibility may be offered regarding daily start and end times, but adherence to project timelines and client availability is paramount. This requires strong time management and self-discipline, especially for remote work.

📝 Enhancement Note: The "Remote OK" designation is a significant factor for many operations professionals, offering flexibility. However, it's crucial to understand the specific expectations regarding remote work, including any required office days or core collaboration hours.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruitment team will review applications for basic qualifications and experience.

• Technical Assessment: A coding challenge or technical interview focusing on Apex, LWC, JavaScript, and Salesforce concepts. This may involve a live coding session or a take-home assignment.

• Hiring Manager Interview: Discussion on experience, project history, problem-solving approach, and cultural fit. This is where your portfolio will be heavily referenced.

• Team/Peer Interview: Interaction with potential team members to assess collaboration style and technical depth.

• Final Round: Potentially with a senior leader or architect to discuss career aspirations and alignment with Zensar's vision.

Portfolio Review Tips:

• Highlight Impact: For each project, clearly articulate the business problem, your specific contribution, the technical solution, and the quantifiable results (e.g., increased efficiency, reduced errors, revenue growth).

• Showcase Code Quality: Ensure any code samples are well-commented, adhere to best practices, and demonstrate efficient logic.

• Detail FSL/CPQ Expertise: If possible, include specific examples of how you've configured or developed solutions within these modules to address complex sales or service processes.

• Explain Design Decisions: Be prepared to discuss why you chose certain technologies or approaches, including trade-offs and alternatives considered.

• Tailor to the Role: Emphasize projects and skills that directly align with the job description, particularly LWC, JavaScript, and any FSL/CPQ experience.

Challenge Preparation:

• Practice Coding: Refresh your skills in Apex, LWC, and JavaScript. Practice common Salesforce development scenarios and data manipulation techniques.

• System Design: Be ready to discuss how you would design a Salesforce solution for a given business requirement, considering scalability, security, and user experience.

• Troubleshooting Scenarios: Prepare to walk through how you would debug complex issues in a Salesforce environment.

• Understand Zensar: Research Zensar's company values, recent projects, and their approach to client engagement.

📝 Enhancement Note: A strong portfolio is paramount for this role. It serves as tangible