Design Manager - ICT

📍 Job Overview

Job Title: Design Manager - ICT

Company: Lendlease

Location: Adelaide, South Australia, Australia

Job Type: FULL_TIME

Category: Operations - ICT Design & Delivery Management

Date Posted: 2026-04-23

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design and delivery of Group 2 and 3 ICT systems for a major health project, ensuring seamless integration and alignment with client, safety, and sustainability objectives.

• Serve as the primary technical subject matter expert for a broad portfolio of ICT and digital health systems, guiding them from initial concept through to final package management during the construction delivery phase.

• Act as the central point of contact and key interface between external consultants, trade partners, client representatives, and internal project stakeholders, fostering collaborative project execution.

• Drive unparalleled design quality, optimize project value, and ensure the ultimate fitness for purpose of all technology packages, adhering to Lendlease's stringent standards.

📝 Enhancement Note: The role is firmly positioned within the GTM (Go-To-Market) and Project Delivery Operations spectrum, specifically focusing on the technical and strategic management of ICT infrastructure within large-scale construction projects, particularly in the healthcare sector. The emphasis on "Group 2 and 3 ICT systems" suggests a focus on critical, complex, and integrated technology solutions beyond basic IT infrastructure.

📈 Primary Responsibilities

• Spearhead comprehensive design management across a diverse array of ICT and digital health technologies, effectively transitioning responsibilities into package management during the construction delivery phase.

• Function as the pivotal liaison, facilitating clear and effective communication between consultants, trade partners, client representatives, and internal Lendlease stakeholders to ensure alignment and mitigate risks.

• Proactively champion design quality, implement value optimization strategies, and ensure the fitness for purpose of all technology packages, aligning with project specifications and client expectations.

• Represent Lendlease as the designated subject matter expert in critical technical working groups and digital health forums, contributing to strategic decision-making and industry best practices.

• Meticulously coordinate all design deliverables, manage approvals, process departures, and oversee change management processes to maintain project integrity and timelines.

• Facilitate and oversee technology integration, including the critical aspects of run-up rooms and ensuring robust system interoperability for seamless operational performance.

• Establish and rigorously manage design quality frameworks, implement robust document control procedures, and champion advanced digital engineering processes to enhance project efficiency and traceability.

• Foster close collaboration with construction, commercial, and broader delivery teams to ensure a unified approach and seamless project outcomes from design inception to handover.

• Ensure strict compliance with Lendlease's Global Minimum Requirements (GMRs) and all Environmental, Health, and Safety (EHS) in Design obligations throughout the project lifecycle.

• Proactively identify, eliminate, or mitigate project risks throughout the entire design lifecycle, implementing robust risk management strategies.

• Embed and track sustainability targets, including Green Star, NABERS, and WELL ratings, into all design outcomes, ensuring compliance with environmental and well-being standards.

• Maintain strong project governance, provide comprehensive reporting, manage cost controls effectively, and ensure consistent stakeholder engagement to drive project success.

📝 Enhancement Note: The scope of responsibilities clearly indicates a senior operational role focused on project execution and technical oversight. The emphasis on "package management during delivery" and "technology integration" highlights a need for practical, hands-on operational experience in managing vendors and ensuring technical solutions are implemented effectively within a construction context.

🎓 Skills & Qualifications

Education: Relevant qualifications in ICT, Engineering, or a related discipline will be highly regarded. A Bachelor's degree in a relevant field is generally expected for this level of responsibility.

Experience: Proven experience managing ICT and/or digital health design on large, complex infrastructure projects (typically 5-10 years). Demonstrated capability leading multidisciplinary consultant teams and experience transitioning from design management into delivery/package management.

Required Skills:

• Design Management: Expertise in leading and overseeing the design process for complex ICT and digital health systems.

• ICT Systems Expertise: In-depth knowledge of a broad range of ICT and digital health technologies, including Nurse Call, Patient Engagement, AV, Networking (WAN/LAN/WLAN), Compute & Storage, Unified Communications, RTLS, and End User Compute.

• Project Management: Proven ability to manage project timelines, deliverables, and stakeholders effectively.

• Stakeholder Management: Excellent skills in managing relationships and communication with consultants, clients, trade partners, and internal teams.

• Technology Integration: Strong understanding of how various technology systems interface and integrate, particularly in healthcare or mission-critical environments.

• Value Optimisation: Ability to identify opportunities for cost savings and efficiency improvements within the design and delivery phases.

• Document Control: Proficiency in establishing and maintaining robust document management systems for design and project documentation.

• Digital Engineering: Experience with digital engineering processes, tools, and methodologies for enhanced project delivery.

• Risk Mitigation: Demonstrated ability to identify, assess, and mitigate technical and project risks.

• Sustainability Integration: Understanding of sustainability principles and frameworks (Green Star, NABERS, WELL) and their application in design.

• Communication: Exceptional verbal and written communication skills for clear articulation of technical concepts and project updates.

• Problem-Solving: Strong analytical and problem-solving capabilities to address complex technical and project challenges.

Preferred Skills:

• Healthcare/Mission-Critical Environments: Strong understanding of integrated technology systems within healthcare or similar mission-critical operational settings.

• Package Management: Experience in managing specific technology packages during the construction and delivery phase.

• Global Minimum Requirements (GMRs): Familiarity with corporate standards and compliance frameworks.

• EHS in Design: Specific knowledge of Environmental, Health, and Safety obligations within the design lifecycle.

• Construction Project Lifecycle: Familiarity with the broader construction project lifecycle and interdependencies.

📝 Enhancement Note: The experience level ("5-10 years") and the detailed technical scope suggest a requirement for a candidate with significant practical experience rather than purely theoretical knowledge. The "highly regarded" mention for healthcare/mission-critical environments indicates this is a strong differentiator.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Project Case Studies: Documented examples of large, complex infrastructure projects where you managed ICT or digital health design. Highlight your specific role, challenges faced, and solutions implemented.

• System Integration Examples: Showcase instances where you successfully integrated diverse ICT systems, demonstrating an understanding of interoperability and system architecture.

• Design Management Process: Provide evidence of your systematic approach to design management, including workflow diagrams, key milestones, and stakeholder engagement strategies.

• Delivery Transition Evidence: Illustrate your experience in transitioning designs into deliverable packages, detailing how you managed contractors, scope, and quality during the construction phase.

• Risk & Compliance Documentation: Include examples of risk registers, compliance matrices, or quality assurance plans you have developed and managed for ICT design projects.

Process Documentation:

• Workflow Design & Optimization: Demonstrate your ability to design and optimize workflows for ICT design processes, from initial requirements gathering to final design approval.

• Implementation & Automation: Provide examples of how you have managed the implementation of ICT solutions and any automation strategies employed to improve efficiency or accuracy.

• Measurement & Performance Analysis: Showcase how you measure the success of design outcomes and the performance of implemented ICT systems, using relevant metrics and reporting.

📝 Enhancement Note: For a role like this, a portfolio is crucial. It should not just list projects but demonstrate a structured approach to managing complex technical designs within a project delivery framework. Emphasis should be placed on showcasing how the candidate has translated technical requirements into actionable construction packages and managed the inherent risks and complexities.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Design Manager with 5-10 years of experience in a major Australian city like Adelaide, specializing in ICT for large infrastructure projects, the estimated annual salary range is AUD $130,000 - $180,000. This estimate considers the complexity of the role, the specific industry (healthcare/construction), and the seniority required.

Benefits:

• Health & Well-being: Comprehensive programs including dedicated well-being leave, health assessments, and discounts on gym memberships and exercise activities.

• Work-Life Balance: Flexible working arrangements, options to purchase additional annual leave, and robust family support benefits.

• Additional Leave: Three extra Wellbeing days per year, separate from standard annual leave, to encourage rest and rejuvenation.

• Career Development: Access to a large pipeline of diverse project work, offering significant opportunities for career advancement and skill development.

• Financial Incentives: Participation in a bonus scheme, an Employee Share Acquisition program, and the option for salary sacrificing to optimize financial planning.

• Family Support: Generous parental leave policy of 26 weeks, applicable to any parent regardless of gender.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week. While the role is on-site, Lendlease offers work flexibility, which may allow for some adjustments to daily start/end times, subject to project needs and team coordination.

📝 Enhancement Note: The salary estimation is based on publicly available data for similar roles in Adelaide, Australia, factoring in the specialized nature of ICT in healthcare construction. The benefits package is extensive and highlights Lendlease's commitment to employee well-being and financial security, which are key attractors for senior operational roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Lendlease operates in the global integrated real estate sector, with core expertise spanning Investment Management, Development, and Construction. The company has a long-standing reputation for creating thriving, sustainable places. The construction division, in particular, focuses on innovative and industry-leading project management, design, and construction services, driven by deep sector knowledge.

Company Size: Lendlease is a large, publicly listed global company. While the exact number of employees in the Australian construction division may vary, the overall organization is significant, indicating robust resources, established processes, and extensive project portfolios. This size typically means structured career paths and a professional, corporate environment.

Founded: Founded over 60 years ago, Lendlease has a rich history and established presence in the global real estate market. This longevity suggests stability, deep industry experience, and a proven track record of successful project delivery.

Team Structure:

• Operations Team: This role sits within the ICT Project Management function, likely reporting to an ICT Project Manager. The broader team includes various specialists in construction, commercial management, EHS, and design.

• Reporting Structure: The Design Manager will report to the ICT Project Manager and will be responsible for coordinating and guiding external consultants and trade partners. Collaboration will be critical with construction, commercial, and delivery teams.

• Cross-functional Collaboration: Expect extensive collaboration with project directors, construction managers, commercial managers, site engineers, client representatives, and specialist ICT vendors/consultants. The role acts as a central hub for ICT design-related information and decision-making.

Methodology:

• Data Analysis & Insights: The role requires leveraging data from design performance, risk assessments, and stakeholder feedback to inform decisions and optimize outcomes.

• Workflow Planning & Optimization: A core function involves planning, documenting, and optimizing workflows related to ICT design management and its transition into package delivery.

• Automation & Efficiency: While not explicitly stated as a primary focus, an understanding and application of digital engineering and potentially automation tools for design coordination and documentation would be advantageous.

Company Website: https://www.lendlease.com/

📝 Enhancement Note: The company's global reach and long history provide a context of stability and robust operational frameworks. The description emphasizes innovation and pushing boundaries, suggesting a culture that values forward-thinking solutions within a structured delivery environment.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level position within the operations and project delivery domain. It requires specialized technical expertise in ICT design and a strong understanding of project management principles within a construction context. The scope of responsibility for a major health project indicates significant autonomy and decision-making authority in technical matters.

Reporting Structure: The Design Manager reports to the ICT Project Manager, indicating a clear hierarchy within the project's ICT delivery team. This structure facilitates focused project management and ensures that design efforts are aligned with overall project goals and timelines.

Operations Impact: The Design Manager plays a critical role in ensuring that the ICT systems deployed are not only functional but also contribute to the operational efficiency, patient care, and overall success of the health facility. Their work directly impacts the project's budget, schedule, quality, and the long-term performance of the integrated technology infrastructure. Effective ICT design management is foundational to delivering a state-of-the-art healthcare facility.

Growth Opportunities:

• Operations Skill Advancement: Progression could involve moving into a broader ICT Project Manager role, managing larger or more complex ICT portfolios, or specializing further in areas like digital health strategy or advanced network architecture.

• Learning & Development: Opportunities exist to deepen expertise in healthcare technology, digital transformation within infrastructure, and advanced project delivery methodologies. Lendlease's commitment to a large pipeline of work suggests continuous exposure to new challenges and technologies.

• Leadership Potential: Successful performance in this role can pave the way for leadership positions within Lendlease's construction or development divisions, potentially managing larger teams or taking on more strategic operational roles across different project types.

📝 Enhancement Note: The description of the role as a "subject matter expert" and the emphasis on leading design and managing complex systems point towards a career path focused on technical leadership within operations and project delivery, rather than a purely managerial track.

🌐 Work Environment

Office Type: This is an on-site role, implying a primary work location at the project site or a dedicated project office. This environment is typically dynamic, fast-paced, and requires close proximity to construction activities and other project team members.

Office Location(s): The role is based in Adelaide, South Australia, Australia. Specific office locations will likely be at the major health project site or a nearby project management office. Accessibility will depend on the specific site location within Adelaide.

Workspace Context:

• Collaborative Environment: The workspace will be highly collaborative, involving frequent interaction with project managers, engineers, contractors, and client representatives. Open-plan office layouts or shared project offices are common in such settings.

• Operations Tools & Technology: Access to project management software, design collaboration tools, communication platforms, and potentially site-specific technology will be standard.

• Team Interaction: Daily interaction with the ICT project team, construction teams, and other project stakeholders is expected, fostering a close-knit and results-oriented work dynamic.

Work Schedule: The standard working hours are full-time (approximately 40 hours per week). However, project demands, particularly in construction, may occasionally require extended hours or weekend work to meet critical deadlines. The company offers "work flexibility," which might allow for some adaptation of daily schedules, but the on-site nature of the role is paramount.

📝 Enhancement Note: The on-site requirement is a key differentiator. Candidates must be comfortable working within a construction environment and understand the logistical and collaborative demands that come with it, even if much of the design management occurs in an office setting adjacent to the site.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and application to assess alignment with the core requirements, focusing on relevant project experience and technical skills.

• Technical Interview: Likely an in-depth discussion with the ICT Project Manager and potentially other senior technical leads. Expect questions on your approach to ICT design management, stakeholder engagement, risk assessment, and your experience with specific technologies.

• Portfolio Presentation: A dedicated session where you will present case studies from your portfolio, detailing your contributions, methodologies, and project outcomes. This is a critical stage to demonstrate practical application of your skills.

• Cultural Fit Assessment: Interviews with team members and potentially HR to gauge your alignment with Lendlease's values, collaboration style, and commitment to safety and sustainability.

• Final Interview: May involve senior leadership to discuss your strategic fit and long-term potential within the organization.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the problem, your solution, the process you followed, and the quantifiable results or impact on the project (e.g., cost savings, schedule adherence, improved system performance, risk reduction).

• Showcase Process: Detail your methodologies for design management, stakeholder communication, risk identification, and quality assurance. Use diagrams or workflow charts where appropriate.

• Highlight Technology Scope: Clearly list the ICT and digital health systems you managed for each project, emphasizing complexity and integration challenges.

• Demonstrate Transition: Provide specific examples of how you managed the transition from design to package delivery, including your role in procurement, contractor management, and quality control during construction.

• Tailor to Lendlease: Research Lendlease's current projects and values. Frame your experiences to show how you align with their focus on innovation, sustainability, and safety.

Challenge Preparation:

• Technical Scenarios: Be prepared for hypothetical scenarios related to ICT design challenges on a health project, such as managing conflicting stakeholder requirements, addressing unexpected technical issues during construction, or ensuring system interoperability.

• Process Improvement: You might be asked how you would improve a specific ICT design or delivery process within a large project context.

• Stakeholder Communication: Practice explaining complex technical issues or design decisions to non-technical stakeholders clearly and concisely.

📝 Enhancement Note: The emphasis on a portfolio and case studies suggests that practical, demonstrated experience is highly valued. Candidates should prepare to walk through their projects, explaining not just what they did, but how they did it and the strategic thinking behind their actions.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management Software: Proficiency in platforms like Microsoft Project, Primavera P6, or similar for project scheduling, resource allocation, and progress tracking.

• Collaboration Platforms: Experience with tools like Microsoft Teams, Slack, or similar for real-time communication and team collaboration.

• Document Management Systems: Familiarity with enterprise-level document control systems (e.g., Aconex, Procore, SharePoint) for managing design documents, RFIs, and submittals.

• Design Review/Annotation Tools: Experience with software like Adobe Acrobat Pro, Bluebeam Revu, or similar for reviewing and annotating design drawings and specifications.

Analytics & Reporting:

• Reporting Tools: Ability to generate comprehensive reports on design progress, risk status, compliance, and budget adherence using standard office suites or project-specific reporting modules.

• Data Visualization: Familiarity with creating dashboards or visualizations (e.g., using Excel, Power BI, Tableau) to present key performance indicators to stakeholders.

CRM & Automation:

• CRM Systems: While not a direct CRM role, understanding how ICT systems integrate with broader building management or operational systems is beneficial.

• Automation Tools: Familiarity with digital engineering tools and processes that automate aspects of design coordination, clash detection, or documentation generation. Experience with BIM (Building Information Modeling) software and related workflows is highly relevant.

📝 Enhancement Note: The role requires a strong command of project delivery and design management tools. While not a pure IT operations role, a deep understanding of the technology stack being managed and the tools used for project execution is critical. BIM proficiency is increasingly becoming a standard expectation for design managers on large construction projects.

👥 Team Culture & Values

Operations Values:

• Safety First: A paramount commitment to Environmental, Health, and Safety (EHS) principles in all design and delivery activities, aligning with Lendlease's GMRs.

• Quality & Excellence: A drive for high-quality design and deliverables, ensuring fitness for purpose and adherence to rigorous standards.

• Collaboration & Partnership: A belief in working closely with internal teams, external consultants, and clients to achieve shared project goals.

• Sustainability: Embedding environmental responsibility and well-being principles into design outcomes, contributing to Green Star, NABERS, and WELL targets.

• Innovation: An openness to embracing new technologies and methodologies to improve project delivery and outcomes.

Collaboration Style:

• Cross-functional Integration: The role necessitates seamless integration with construction, commercial, and delivery teams, requiring proactive communication and a unified approach to project execution.

• Process Review & Feedback: A culture that encourages constructive feedback on designs and processes to foster continuous improvement and learning.

• Knowledge Sharing: Openness to sharing expertise and insights, particularly regarding ICT and digital health systems, to benefit the broader project team and organization.

📝 Enhancement Note: Lendlease's emphasis on values like safety, sustainability, and collaboration is crucial. Candidates should be prepared to articulate how their professional conduct and decision-making align with these core principles, especially when discussing their project experiences.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Complex Stakeholder Needs: Balancing the diverse technical requirements and expectations of multiple stakeholders (clients, end-users, IT departments, construction teams) on a large health project.

• Ensuring Seamless Technology Integration: Overcoming technical complexities related to interoperability and integration of various ICT systems within a live healthcare environment.

• Navigating Design Evolution: Managing design changes and departures effectively while maintaining project timelines, budget, and quality standards in a dynamic construction environment.

• Adhering to Tight Deadlines: Meeting project milestones and delivery schedules in a high-pressure construction project setting, requiring efficient time management and proactive problem-solving.

Learning & Development Opportunities:

• Operations Skill Advancement: Deepen expertise in specialized ICT for healthcare, advanced digital engineering practices, and complex infrastructure project management.

• Industry Engagement: Opportunities to attend industry conferences, workshops, and forums related to digital health technology and construction innovation.

• Mentorship & Leadership: Potential for mentorship from senior project leaders within Lendlease and opportunities to develop leadership capabilities through managing project teams and complex technical challenges.

📝 Enhancement Note: The challenges outlined are typical for senior roles on large, complex projects. Highlighting how candidates have successfully navigated similar situations in their past roles will be key to demonstrating their suitability. The growth opportunities emphasize continuous learning and career progression within a major organization.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for managing ICT design for a large-scale infrastructure project, from initial concept to handover. What are the critical checkpoints and decision points?"

• "How do you ensure effective communication and collaboration between diverse stakeholders, including consultants, contractors, and client representatives, on a technically complex project?"

Company & Culture Questions:

• "How do your personal values and professional approach align with Lendlease's commitment to safety, sustainability, and collaboration?"

• "Describe your experience working within a large corporate construction environment. How do you adapt your communication and working style to fit within established organizational structures and processes?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, use a clear STAR (Situation, Task, Action, Result) or similar framework. Focus on your specific contributions and the impact you made.

• Quantify Your Achievements: Wherever possible, use numbers and data to illustrate the scale of projects, cost savings, efficiency gains, or risk reductions achieved.

• Highlight Process & Methodology: Clearly explain how you approached challenges, managed teams, and implemented your design and delivery strategies. Use visual aids if possible (e.g., simplified workflow diagrams).

• Demonstrate Technical Breadth & Depth: Be ready to discuss the specific ICT systems you managed, their interdependencies, and any integration challenges you successfully overcame.

• Address Lendlease Context: Connect your experience to the requirements of this specific role and Lendlease's known project types and values.

📝 Enhancement Note: Interviewers will be looking for a blend of technical expertise, project management acumen, strong communication skills, and a cultural fit. Candidates should prepare to speak confidently about their past projects, demonstrating a strategic and process-oriented approach to ICT design management.

📌 Application Steps

To apply for this Design Manager - ICT position:

• Submit your application via the provided link on the Lendlease Careers portal.

• Customize Your Resume: Tailor your resume to highlight specific experience in ICT and digital health design management for large infrastructure or healthcare projects. Emphasize keywords such as "design management," "ICT systems," "stakeholder management," "technology integration," and "package management."

• Prepare Your Portfolio: Curate a portfolio that showcases 2-3 of your most relevant projects. Focus on demonstrating your process, technical scope, challenges overcome, and quantifiable results. Be ready to present your portfolio during the interview process.

• Research Lendlease: Familiarize yourself with Lendlease's company values, recent projects (especially in the healthcare sector), and their approach to sustainability and innovation. Understand their Global Minimum Requirements (GMRs).

• Practice Your Pitch: Prepare to articulate your experience, skills, and career aspirations clearly and concisely, focusing on how you can add value to Lendlease and this specific project. Practice presenting your portfolio case studies.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.