Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Mosby Building Arts

Location: Kirkwood, Missouri, United States

Job Type: Full-Time

Category: Sales & Design Consulting (GTM Operations Adjacent)

Date Posted: May 07, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive revenue growth by consistently meeting and exceeding sales objectives, focusing on both sales volume and direct margin within the design-build remodeling sector.

• Execute a structured 9-Step Sales Process to attract, engage, and retain clients, fostering repeat business and generating referrals.

• Develop innovative and client-centric remodeling solutions, translating client needs into accurate estimates, detailed plans, and production-ready construction documents.

• Maintain meticulous client data and project documentation within a custom CRM software, ensuring operational efficiency and a superior client experience.

• Cultivate and maintain strong, trusting relationships with all clients, both existing and prospective, through professional interactions and superior service delivery.

📝 Enhancement Note: While this role is primarily client-facing sales and design, its emphasis on structured sales processes, CRM utilization, accurate estimation, and production-ready documentation places it within the broader GTM (Go-To-Market) operations ecosystem. Success in this role requires a blend of sales acumen, design expertise, and operational discipline to ensure smooth project handoffs and client satisfaction.

📈 Primary Responsibilities

• Achieve or surpass defined sales targets for sales volume and direct margin by effectively employing the established 9-Step Sales Process.

• Conduct initial sales appointments and all subsequent client follow-up meetings with professionalism and a results-oriented approach.

• Proactively engage in activities designed to generate Consultant-driven sales leads and cultivate a strong base of repeat and referral clientele.

• Create and present comprehensive project proposals, including detailed scope of work, specifications, designs, material selections, and precise pricing, leveraging a custom CRM software for accuracy and efficiency.

• Diligently interact with clients and utilize the CRM system to ensure client data and all project-related documents are accurate, complete, and up-to-date, supporting seamless project execution.

• Build and maintain robust, trusting relationships with all clients through consistent communication, reliable service, and a deep understanding of their remodeling needs and aspirations.

• Continuously enhance knowledge of products and services offered, staying abreast of construction technology, techniques, and emerging design-build remodeling industry trends to provide expert advice.

• Collaborate effectively with internal teams (production, design) and external stakeholders (subcontractors, vendors) to ensure project success and client satisfaction.

• Participate in industry seminars, trade shows, and other professional development activities to expand network and industry knowledge.

• Undertake additional duties and responsibilities as assigned by leadership to support the overall success of the sales and design department.

📝 Enhancement Note: The responsibilities highlight a strong focus on process adherence (9-Step Sales Process, CRM usage) and output quality (accurate estimates, construction documents). This indicates a need for candidates who can not only sell but also manage project scope and client expectations operationally.

🎓 Skills & Qualifications

Education: Bachelor’s Degree in Interior Design, Architecture, or a related field; or equivalent education and extensive experience.

Experience: Minimum of 5 years in residential design, with a strong preference for 3+ years in a direct client-facing role focused on determining design needs, managing budgets, selecting materials, and executing sales contracts.

Required Skills:

• Proven ability to meet and exceed sales objectives, demonstrating strong sales volume and direct margin performance.

• Expertise in conducting client consultations, needs assessments, and presenting project proposals effectively.

• Proficiency in a structured sales process, specifically the 9-Step Sales Process, or a similar consultative selling methodology.

• Strong understanding of residential design principles, architectural concepts, and interior design aesthetics.

• Experience with CAD programs, with a preference for Chief Architect, for creating detailed designs and construction documents.

• Demonstrated ability to manage client data and project documentation within a CRM software.

• Excellent personal organization, time management, and attention to detail, essential for managing multiple projects and client interactions.

• Professional communication skills, both written and verbal, for effective client and internal team interaction.

• Working knowledge of products used in home remodeling and residential construction, including building techniques and technologies.

• Ability to work flexible hours, including nights and weekends, to accommodate client schedules and project demands.

Preferred Skills:

• Direct experience with the Chief Architect design software platform.

• Familiarity with design-build remodeling industry trends and best practices.

• Experience in budget management and accurate project pricing for remodeling projects.

• Ability to perform physical duties including standing, walking, climbing ladders, and lifting up to 50 lbs.

📝 Enhancement Note: The emphasis on Chief Architect and specific client-facing experience suggests a need for hands-on technical skills combined with a consultative sales approach. The requirement for flexible hours and local travel indicates a role demanding significant personal commitment and field presence.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 3-5 distinct residential remodeling projects, detailing the client's initial challenge, your proposed design solution, and the final outcome.

• Include examples of detailed project scope of work, material specifications, and clearly itemized pricing structures to demonstrate estimation accuracy.

• Present visual documentation (renderings, floor plans, before/after photos) created using CAD software, preferably Chief Architect, to illustrate design capabilities.

• Highlight instances where you successfully managed client relationships through the entire sales cycle, from initial consultation to contract signing, emphasizing client satisfaction metrics or testimonials if available.

Process Documentation:

• Provide examples of workflow maps or process outlines demonstrating your approach to client consultations, design development, and proposal creation.

• Illustrate how you ensure pricing accuracy and scope alignment between client proposals and production-ready construction documents.

• Document a process for managing client selections and ensuring timely integration into project plans and specifications.

📝 Enhancement Note: A strong portfolio showcasing end-to-end project management, from initial client engagement and design conceptualization to detailed documentation and pricing, is crucial. This demonstrates the candidate's ability to operate within Mosby's established sales and design processes.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Design Consultants with 5-10 years of experience in the St. Louis metropolitan area, the estimated annual salary range is $70,000 - $100,000. This range includes a base salary component and commission/bonus potential tied to sales performance and margin achievement.

Benefits:

• Health, Dental, and Vision Insurance: Comprehensive medical coverage options for employees and their families.

• Paid Time Off (PTO): Generous accrual of vacation, sick leave, and holidays.

• Retirement Savings Plan: 401(k) plan with potential company match to support long-term financial goals.

• Professional Development: Opportunities for continued education, training, and certification in design and construction technologies.

• Employee Assistance Program (EAP): Confidential counseling and support services for personal and work-related challenges.

• Transportation Allowance: Reimbursement or allowance for local travel related to client appointments.

Working Hours: Standard working hours are approximately 40 hours per week. However, the role requires flexibility to work evenings and weekends as needed to meet client appointment demands and project deadlines.

📝 Enhancement Note: The salary estimate is based on research from similar roles in the Kirkwood, MO region, considering the experience level and the combination of base salary and commission typical for sales-oriented design positions. Benefits are standard for a company of this size and industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction, Home Remodeling, Interior Design, Architecture. Mosby Building Arts operates within the competitive residential renovation and remodeling market, focusing on high-quality design-build solutions.

Company Size: Mosby Building Arts is a well-established firm with a significant presence in the St. Louis market. The company likely employs between 50-250 individuals, indicating a structured but potentially close-knit operational environment.

Founded: Founded in 1977, Mosby Building Arts has a long history of serving the St. Louis community, building a reputation for quality craftsmanship and client satisfaction. This longevity suggests a stable company culture with established processes and a commitment to long-term client relationships.

Team Structure:

• The Design Consultant reports directly to the VP of Sales, indicating a clear hierarchical structure within the sales department.

• The role involves close collaboration with production teams, project managers, and potentially other designers or architects within the company to ensure seamless project execution from sales to completion.

Methodology:

• Mosby Building Arts emphasizes a structured approach to sales and design, utilizing a proprietary 9-Step Sales Process and custom CRM software to guide client interactions and project management.

• Data analysis plays a role in understanding sales performance, client preferences, and project profitability, informing future sales strategies and design decisions.

• Workflow optimization is key, with a focus on creating accurate estimates, detailed plans, and construction documents that facilitate efficient production and minimize costly errors or changes.

• The company values creativity in design solutions while maintaining a strong focus on integrity, accountability, and teamwork in all operations.

Company Website: [Mosby Building Arts Website URL - Assuming mba.hiringthing.com is a portal, a primary website would be mosbybuildingarts.com]

📝 Enhancement Note: The company's long history and structured approach suggest a culture that values experience, process, and client loyalty. The emphasis on core values like Creativity, Accountability, Teamwork, Integrity, and Family points to a balanced workplace that prioritizes both professional excellence and employee well-being.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as an experienced professional position within the sales and design function. It requires a blend of sales expertise, design acumen, and operational diligence. The Design Consultant is a key revenue-generating role, directly impacting the company's financial performance through project acquisition and margin management.

Reporting Structure: The Design Consultant reports directly to the VP of Sales. This structure allows for clear guidance, performance management, and strategic alignment with the company's overall sales objectives. It also implies opportunities to learn advanced sales strategies and market insights from senior leadership.

Operations Impact: The Design Consultant's impact on revenue operations is significant. By securing new projects and ensuring accurate pricing and scope definition, they lay the foundation for profitable project execution. Their ability to translate client needs into production-ready documents directly influences the efficiency and success of the production teams, minimizing costly rework and ensuring client satisfaction, which in turn drives repeat business and referrals.

Growth Opportunities:

• Sales Leadership: Potential advancement to Senior Design Consultant, Sales Manager, or VP of Sales roles, focusing on team leadership, strategic sales planning, and market expansion.

• Specialization: Opportunity to specialize in specific remodeling niches (e.g., kitchens, bathrooms, additions) or develop advanced design skills, becoming a subject matter expert.

• Process Improvement: Contribute to refining the 9-Step Sales Process or CRM utilization, taking on project management responsibilities for process optimization initiatives.

• Cross-Functional Roles: Transition into roles focused on estimating, project management, or client relations management, leveraging a deep understanding of the entire project lifecycle.

📝 Enhancement Note: The role offers a clear path for growth within sales and design, with opportunities to deepen expertise or move into leadership and process improvement roles, aligning with GTM operational objectives.

🌐 Work Environment

Office Type: The role is primarily on-site, requiring regular presence at the company's office in Kirkwood, MO, for client meetings, design work, and internal collaboration.

Office Location(s): The primary office location is 645 Leffingwell Ave, Kirkwood, MO 63122. This location is central for serving clients throughout the St. Louis metropolitan area.

Workspace Context:

• The workspace likely includes a dedicated design studio or office space equipped with CAD software, design resources, and reference materials.

• Opportunities for collaboration with sales colleagues, design staff, and production managers will be frequent, fostering a team-oriented environment.

• Access to company CRM software and other operational tools will be provided to support efficient client management and project documentation.

Work Schedule: While the standard workweek is approximately 40 hours, the schedule is flexible and requires availability during evenings and weekends to accommodate client appointments, which are a core part of the role's demands. This flexibility is crucial for aligning with client availability and ensuring high client engagement.

📝 Enhancement Note: The on-site nature and client-facing responsibilities necessitate a candidate comfortable with a dynamic schedule and a collaborative, office-based environment, with flexibility to meet client needs outside of traditional business hours.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess qualifications against the minimum requirements, with a focus on relevant experience and skills.

• First Interview (Hiring Manager/VP of Sales): A discussion about your sales experience, design philosophy, understanding of the 9-Step Sales Process, and familiarity with CRM/CAD tools. Preparation should include examples of successful sales cycles and client management.

• Portfolio Presentation & Design Challenge: A presentation of your design portfolio, showcasing key projects and your problem-solving approach. This may include a practical design exercise or a case study analysis related to a remodeling scenario, assessing your design skills, estimation abilities, and communication clarity.

• Final Interview (Leadership): A conversation to assess cultural fit, alignment with Mosby's core values, and long-term career aspirations. This stage may involve further discussion on your approach to client relationships and business development.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly articulate the client's problem, your design solution, the challenges faced, and the successful outcome, emphasizing your role and contributions.

• Highlight Process: Demonstrate how you applied a structured sales process (even if not Mosby's 9-Step initially) and used design tools to achieve project goals. Show your workflow from initial concept to final documentation.

• Quantify Results: Where possible, include metrics such as sales volume, margin achieved, client satisfaction scores, or efficiency gains attributed to your designs.

• Showcase CRM/CAD Proficiency: Include examples of how you utilized CRM for client management and CAD for detailed plans and renderings. Be prepared to discuss your experience with Chief Architect specifically.

• Tailor to Mosby: Research Mosby's core values and recent projects. Frame your experience and portfolio examples to demonstrate alignment with their approach to creativity, integrity, and client service.

Challenge Preparation:

• Familiarize yourself with common residential remodeling challenges, material choices, and budget considerations.

• Practice articulating design concepts clearly and concisely, explaining technical details and material selections to a non-technical audience.

• Be prepared to walk through your estimation process and justify pricing based on scope and materials.

📝 Enhancement Note: The interview process emphasizes practical application of design and sales skills, with a strong focus on portfolio demonstration and alignment with the company's established processes and values. Candidates should be prepared to discuss specific examples and demonstrate their ability to execute within Mosby's framework.

🛠 Tools & Technology Stack

Primary Tools:

• Chief Architect: This is a preferred and likely essential tool for creating detailed 2D and 3D designs, floor plans, and construction documents. Proficiency is highly valued.

• Custom CRM Software: Mosby utilizes its own CRM for managing client data, sales pipelines, project documentation, and tracking sales activities. Understanding CRM principles is key.

• Microsoft Office Suite: Proficiency in Word (for proposals, specifications), Excel (for budgeting, analysis), and Outlook (for communication and scheduling) is standard.

Analytics & Reporting:

CRM & Automation:

• The custom CRM serves as the central hub for client and project management. While specific automation features aren't detailed, efficiency in data entry and workflow management within the CRM is implied.

📝 Enhancement Note: Strong proficiency in Chief Architect and experience with CRM systems are critical technical requirements for this role. Candidates should be prepared to discuss their experience with these tools and demonstrate their ability to leverage them for sales and design success.

👥 Team Culture & Values

Operations Values:

• Creativity: Embracing innovative design solutions and unique remodeling approaches to meet client needs and differentiate Mosby Building Arts in the market.

• Accountability: Taking ownership of sales objectives, project accuracy, client satisfaction, and personal performance, ensuring commitments are met.

• Teamwork: Collaborating effectively with sales, design, and production teams to ensure seamless project delivery and a positive client experience.

• Integrity: Conducting all business dealings with honesty, transparency, and ethical practices, building trust with clients and colleagues.

• Family: Fostering a supportive and respectful work environment where employees feel valued and can achieve a healthy work-life balance, reflecting the company's commitment to its people.

Collaboration Style:

• Cross-functional Integration: Actively participating in team meetings and communication channels to share client insights, design plans, and production requirements, ensuring alignment across departments.

• Process Review Culture: Openness to feedback on sales and design processes, contributing to continuous improvement and refinement of the 9-Step Sales Process and CRM utilization.

• Knowledge Sharing: Willingness to share expertise on products, construction techniques, and design trends with colleagues, contributing to a collective learning environment.

📝 Enhancement Note: The explicit mention of core values signifies that cultural fit is a significant consideration. Candidates should be prepared to discuss how their personal values and work style align with Mosby's emphasis on creativity, accountability, and integrity.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales & Design Demands: Effectively managing client acquisition, sales process execution, and detailed design development simultaneously. This requires strong prioritization and time management skills.

• Client Expectation Management: Navigating diverse client needs, budgets, and aesthetic preferences to deliver solutions that meet expectations while remaining profitable and feasible for production.

• Estimating Accuracy: Ensuring precise cost estimations and scope definition to avoid project overruns and maintain healthy direct margins, which requires detailed knowledge of materials and labor.

• Adapting to Market Trends: Staying current with evolving design trends, construction technologies, and client preferences in the fast-paced home remodeling industry.

Learning & Development Opportunities:

• Advanced Design & CAD Training: Opportunities to deepen expertise in Chief Architect and explore new design software or techniques.

• Sales & Negotiation Skills: Access to training programs focused on advanced sales strategies, negotiation, and client relationship management.

• Construction Technology & Materials: Continuous learning about new products, building methods, and sustainable practices in residential construction.

• Mentorship: Potential for mentorship from senior sales leaders and experienced design professionals within the company.

📝 Enhancement Note: Identifying these challenges allows candidates to proactively prepare strategies and demonstrate their problem-solving capabilities during the interview process. The growth opportunities highlight pathways for skill enhancement and career progression within the company.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience with a structured sales process, like our 9-Step Sales Process. How have you used it to drive sales volume and margin?" (Preparation: Be ready to explain your understanding and application of a structured sales methodology, providing specific examples of how it led to successful outcomes, including closing deals and achieving profit targets.)

• "How do you approach determining a client's needs, budget, and design preferences during an initial consultation?" (Preparation: Outline your discovery process, focusing on active listening, probing questions, and techniques for establishing rapport and trust to uncover core client requirements.)

Company & Culture Questions:

• "How do you embody Mosby's core value of 'Creativity' in your design work?" (Preparation: Think about specific projects where you pushed creative boundaries, solved problems innovatively, or introduced unique design elements that delighted clients.)

• "Describe a time you had to collaborate with a production team or project manager to ensure a design was feasible and executed correctly." (Preparation: Share an experience that demonstrates your teamwork, communication skills, and ability to balance design vision with practical construction realities.)

Portfolio Presentation Strategy:

• Storytelling: Weave a compelling narrative around each project, focusing on the client's journey and your role in transforming their vision into reality.

• Visual Impact: Use high-quality images, renderings, and floor plans to showcase your design aesthetic and technical capabilities. Ensure clarity and legibility of all documentation.

• Process Demonstration: Clearly explain your design process, from initial concept to finalized construction documents, highlighting the tools (especially Chief Architect) and methodologies used.

• Quantifiable Outcomes: Present evidence of successful sales, client satisfaction, and project profitability wherever possible. Be prepared to discuss the financial aspects of your projects.

• Conciseness: Focus on your most impactful projects and be prepared to answer questions thoroughly without lengthy, rambling explanations.

📝 Enhancement Note: Candidates should prepare specific, STAR-method (Situation, Task, Action, Result) examples that directly address the responsibilities and required skills. Demonstrating an understanding of Mosby's values and processes will be critical for success.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided application link on mba.hiringthing.com.

• Curate Your Portfolio: Select 3-5 of your strongest residential remodeling projects that best showcase your design skills, sales success, and ability to create production-ready documentation. Ensure it highlights your experience with CAD software, particularly Chief Architect, and demonstrates your approach to client consultation and project budgeting.

• Optimize Your Resume: Tailor your resume to emphasize your experience in residential design, client-facing sales, CRM utilization, and proficiency with relevant design and productivity software. Quantify your achievements with specific metrics related to sales volume, margin, and client satisfaction where possible.

• Prepare for the Interview: Research Mosby Building Arts thoroughly, paying close attention to their 9-Step Sales Process, core values, and recent projects. Practice articulating your design philosophy, sales strategies, and problem-solving approaches using specific examples from your experience. Be ready to demonstrate your proficiency with Chief Architect and discuss your approach to client relationship management.

• Research Local Market & Design Trends: Familiarize yourself with current home remodeling trends in the St. Louis area and the competitive landscape. This will demonstrate your market awareness and readiness to contribute effectively from day one.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.