Creative Designer

📍 Job Overview

Job Title: Creative Designer

Company: Children’s Hospital of Philadelphia (CHOP)

Location: Philadelphia, Pennsylvania, United States

Job Type: FULL_TIME

Category: Creative & Media / Art & Design / Education / Technology / Healthcare

Date Posted: August 07, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on the intersection of creative design and educational technology, developing multimedia solutions for training and communication within a leading pediatric healthcare institution.

• Responsibilities include the end-to-end design and development of print, web, video, and interactive multimedia assets, with a strong emphasis on blended learning environments.

• The Creative Designer will be instrumental in producing high-quality educational content, including e-learning modules, instructor-led training materials, and digital assets.

• This position requires a blend of artistic talent, technical proficiency in design software, and an understanding of instructional design principles to create engaging and effective learning experiences.

📝 Enhancement Note: While the job title is "Creative Designer," the description heavily emphasizes instructional design, e-learning development, and multimedia production for educational purposes within a healthcare context. This suggests the role is more accurately positioned within the realm of Instructional Design or Multimedia Development for Education & Training rather than general graphic design. The "Operations" category is adapted to reflect this specialized focus within a large healthcare organization.

📈 Primary Responsibilities

• Design and develop blended learning solutions utilizing a diverse range of techniques and media assets to meet training and communication objectives.

• Collaborate with senior staff and Subject Matter Experts (SMEs) to design, develop, and implement advanced learning projects that impart performance-based skills training.

• Produce a variety of educational deliverables, including materials for instructor-led training, traditional e-learning modules, and web-based educational content suitable for various platforms, including mobile.

• Execute photography tasks, including equipment setup, maintenance, production, post-production, and asset archiving, ensuring high-quality visual content.

• Manage audio and video production and post-production processes, including authoring motion graphics and advanced design adaptations for multimedia communications and education.

• Assist SMEs with storyboard development, participate in on-site production, and organize the storage of multimedia assets for efficient retrieval and management.

• Create innovative designs for a wide array of print and online materials, conceptualizing and developing assets that strictly adhere to brand guidelines and departmental standards.

• Develop interface and responsive design wireframes and mockups to visualize user experience and layout for digital platforms.

• Utilize SharePoint and other Content Management Systems (CMS) for deploying and launching designed assets, ensuring smooth integration and accessibility.

• Author 2D and 3D animations for communication and educational purposes, translating concepts into visually compelling animated content.

• Draft initial graphic concepts through to final deliverables, managing the design process from ideation to final output.

📝 Enhancement Note: The responsibilities highlight a significant focus on multimedia production, including video, audio, and animation, alongside traditional graphic and web design. The emphasis on "blended learning solutions" and "performance/accomplishment based skills training" points towards a role that supports learning and development functions within the organization, rather than purely marketing or corporate communications design.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in Computer Art, Graphic Design, Web Design, Visual Communication, or Instructional Design related field - Required.

• A Bachelor's Degree in a related field is considered a strong advantage. Experience:

• Minimum of two (2) years of professional experience in a creative design or multimedia development role.

• Preferred experience with e-learning software such as Articulate Storyline or Adobe Captivate.

• Preferred experience with 3D graphics applications like Cinema 4D or Maya.

• Preferred experience in audio and video production and editing using Adobe applications. Required Skills:

• Advanced proficiency with Adobe Creative Cloud applications, including Photoshop, Illustrator, and InDesign.

• Strong understanding of fundamental design principles, including color theory, composition, and typography.

• Competency in creating and manipulating photographic assets, including retouching and editing. Preferred Skills:

• Proficiency in Adobe After Effects or other motion graphics software for creating dynamic visual content.

• Familiarity with front-end web development languages such as HTML, CSS, and JavaScript, enabling better integration of designs into web platforms.

• Experience with 3D graphics applications for creating three-dimensional assets.

• Experience with audio and video editing software for multimedia production.

📝 Enhancement Note: The "Preferred Skills" section strongly suggests that candidates with a blend of graphic design, motion graphics, and basic web development knowledge will be highly competitive. The inclusion of 3D graphics and advanced video editing tools indicates a need for sophisticated multimedia capabilities beyond standard graphic design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of creative projects demonstrating proficiency in graphic design, web design, and multimedia production (video, animation).

• Include examples of e-learning modules or blended learning solutions that highlight instructional design principles and user engagement strategies.

• Provide case studies or project descriptions that detail the problem, your approach, the tools used, and the impact or outcome of your design work.

• Demonstrate experience with designing for various platforms, including print, web, mobile, and interactive applications, with a focus on user experience (UX) and user interface (UI) design. Process Documentation:

• Be prepared to discuss your design process, from initial concept and wireframing to final asset delivery and deployment.

• Highlight experience with content management systems (CMS) or platforms like SharePoint for asset deployment.

• Showcase an understanding of version control and asset management, particularly for multimedia projects.

• Detail your approach to collaborating with SMEs and stakeholders to gather requirements and ensure design alignment with project goals.

📝 Enhancement Note: A strong portfolio is critical for this role, showcasing not just aesthetic skill but also the ability to translate learning objectives into effective visual and interactive content. Candidates should be ready to articulate their design process and demonstrate experience with the specific software and platforms mentioned in the job description.

💵 Compensation & Benefits

Salary Range:

• $76,100.00 - $97,000.00 Annually Benefits:

• Health support: Comprehensive health insurance plans are typically offered to full-time employees.

• Professional development: Opportunities for continued learning, skill enhancement, and career advancement are a key focus.

• CHOP's compensation and benefits package is designed to be competitive and supportive, potentially including other benefits such as retirement plans, paid time off, and wellness programs. Working Hours:

• Full-time position, typically 40 hours per week.

• The schedule is listed as "Day (United States of America)," indicating standard daytime business hours.

📝 Enhancement Note: The salary range provided is for full-time positions; part-time compensation will be adjusted proportionally. CHOP emphasizes that actual salary offers may exceed the posted range based on candidate skills and experience, reflecting a commitment to competitive compensation. The "Health support" and "Professional development" benefits are explicitly mentioned, with further details available on CHOP's benefits page.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (Pediatric Hospital)

Company Size: Large (Over 20,000 employees)

Founded: 1855 (Children’s Hospital of Philadelphia)

Team Structure:

• The role operates within a larger team of "Breakthrough Makers" at CHOP, indicating a collaborative and innovative environment.

• The Creative Designer/Developer will likely work within a department focused on training, education, or communications, collaborating with senior team members and clients (internal stakeholders).

• Cross-functional collaboration is expected with Subject Matter Experts (SMEs) and potentially other creative professionals, instructional designers, and project managers. Methodology:

• CHOP emphasizes a data-driven and impact-focused approach to its mission, which likely extends to its internal communication and training initiatives.

• The role involves designing solutions for "training, education, and communication initiatives," suggesting a focus on measurable outcomes and effective knowledge transfer.

• The company culture values innovation, expertise, and making a difference, encouraging employees to pursue passions and contribute to advancing pediatric care.

Company Website: https://careers.chop.edu/us/en

📝 Enhancement Note: CHOP's status as a leading children's hospital implies a mission-driven culture focused on patient care, research, and education. The "Breakthrough Makers" tagline suggests an environment that fosters innovation and personal growth. The company's size indicates structured processes and opportunities for specialization and career advancement within a large, established organization.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level (2-5 years experience)

Reporting Structure: The role reports to senior team members and works closely with clients (internal stakeholders), suggesting a supportive reporting structure with opportunities for mentorship.

Operations Impact: The Creative Designer/Developer directly impacts the effectiveness of training, education, and communication initiatives across the hospital. Their work contributes to the development of a skilled workforce, the dissemination of critical information, and the overall advancement of pediatric care through improved learning and communication strategies.

Growth Opportunities:

• Skill Specialization: Deepen expertise in areas such as advanced motion graphics, 3D animation, specialized e-learning authoring tools, or instructional design methodologies.

• Leadership Potential: Progress to senior designer, lead designer, or team lead roles, managing projects and mentoring junior staff.

• Cross-functional Movement: Transition into related roles like Instructional Designer, Multimedia Specialist, or Project Manager within the education, training, or communications departments.

• Industry Engagement: Participate in industry conferences and professional development to stay current with emerging technologies and best practices in creative design and e-learning.

📝 Enhancement Note: Given the context of a large hospital system, growth opportunities are likely structured and supported. The role provides a strong foundation for a career in educational technology, multimedia development, or specialized design within the healthcare sector.

🌐 Work Environment

Office Type: Likely a professional office environment within the Children’s Hospital of Philadelphia campus, supporting on-site collaboration and access to hospital resources.

Office Location(s): Philadelphia, Pennsylvania, with specific addresses potentially including 19146 and 19104.

Workspace Context:

• The environment encourages collaboration between creative professionals, instructional designers, SMEs, and other stakeholders.

• Access to industry-standard design software and hardware is expected, supporting the creation of high-quality multimedia assets.

• Opportunities for direct interaction with various departments to understand their communication and training needs, fostering a dynamic and engaging work experience.

Work Schedule: Standard daytime business hours, Monday through Friday, with potential for occasional flexibility depending on project deadlines.

📝 Enhancement Note: As an on-site role within a hospital, the work environment is likely professional and structured, with a focus on delivering high-quality support services to the organization's core mission. Collaboration and access to resources will be key aspects of the daily work experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and creative output.

• Technical/Creative Assessment: A potential hands-on exercise or portfolio review session to evaluate design skills, software proficiency, and problem-solving abilities.

• Behavioral/Situational Interviews: Questions focused on collaboration, problem-solving, stakeholder management, and adaptability within a healthcare setting.

• Team/Manager Interview: Discussion about role fit, career aspirations, and understanding of CHOP’s mission and values.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase the breadth of skills required (graphic design, web design, motion graphics, e-learning development).

• Tell a Story: For each project, clearly articulate the client's need, your creative process, the tools you used, and the impact of your design. Quantify results where possible.

• Showcase Versatility: Include examples that demonstrate proficiency across different media (print, digital, video) and styles.

• Highlight Technical Skills: Ensure your portfolio includes examples that showcase your command of Adobe Creative Cloud, After Effects, and any relevant e-learning or 3D software.

• Address Instructional Design: If possible, include a project that demonstrates an understanding of learning principles and user engagement in an educational context.

Challenge Preparation:

• Be prepared for a design challenge that may involve creating a visual asset, a short animation, or a concept for an e-learning module based on a given scenario.

• Practice articulating your design rationale clearly and concisely, focusing on how your design meets the specified objectives.

• Prepare to discuss your workflow for managing projects under tight deadlines and collaborating with stakeholders to gather feedback.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates should meticulously prepare it to highlight their ability to meet the diverse multimedia and instructional design requirements outlined in the job description. Demonstrating a clear design process and the ability to articulate the impact of their work will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Cloud: Essential suite including Photoshop, Illustrator, InDesign for graphic and print design.

• Adobe After Effects: Key for motion graphics, 2D animation, and advanced visual effects.

• 3D Graphics Applications: Cinema 4D or Maya (preferred) for 3D modeling, animation, and rendering.

• E-Learning Software: Articulate Storyline, Adobe Captivate (preferred) for developing interactive online courses.

• Video/Audio Editing Software: Adobe Premiere Pro, Adobe Audition (or similar) for video and audio production and post-production.

Analytics & Reporting:

• SharePoint: Used for content management and deployment of designs.

• Content Management Systems (CMS): General familiarity with deploying digital assets.

CRM & Automation:

• While not explicitly mentioned, familiarity with project management tools and collaborative platforms is beneficial for workflow management.

📝 Enhancement Note: A strong command of the Adobe Creative Suite, particularly Photoshop, Illustrator, and After Effects, is non-negotiable. Proficiency in e-learning authoring tools and 3D graphics software will significantly enhance a candidate's profile. Familiarity with web languages like HTML, CSS, and JavaScript is also a plus for integrating designs effectively.

👥 Team Culture & Values

Operations Values:

• Innovation & Creativity: CHOP fosters an environment where "Breakthrough Makers" are encouraged to pursue passions and drive innovation, which extends to creative problem-solving in design.

• Collaboration: The role emphasizes working with senior team members and clients, indicating a culture of teamwork and shared responsibility.

• Impact & Purpose: Contributing to pediatric care and education aligns with CHOP's mission, suggesting a value placed on meaningful work and positive outcomes.

• Excellence & Quality: Producing high-quality print, web, and multimedia solutions requires a commitment to excellence and adherence to brand standards.

• Continuous Learning: The need for proficiency in various software and emerging technologies implies a value for ongoing professional development and staying current with industry trends.

Collaboration Style:

• The role requires close collaboration with internal clients and SMEs to understand project requirements and deliver effective solutions.

• Team members are expected to work together, with senior staff providing guidance and support to more junior members.

• A constructive feedback loop is likely encouraged to refine designs and ensure alignment with project goals.

📝 Enhancement Note: The culture at CHOP, as a leading children's hospital, likely emphasizes compassion, dedication, and a commitment to improving lives. For a creative role, this translates into designing impactful communications and educational materials that support this mission.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Technical Constraints: Integrating complex multimedia elements (like 3D animation or interactive e-learning) within budget and timeline constraints.

• Adapting to Diverse Stakeholder Needs: Translating the requirements of various SMEs and clients into visually compelling and effective design solutions.

• Keeping Pace with Technology: Continuously learning and mastering new software and design techniques to remain effective in a rapidly evolving multimedia landscape.

• Maintaining Brand Consistency: Ensuring all creative outputs adhere to CHOP's brand guidelines while also meeting specific project objectives.

Learning & Development Opportunities:

• Advanced Software Training: Opportunities to gain deeper expertise in specialized software like 3D animation tools or advanced video editing suites.

• Instructional Design Certifications: Pursuing formal training or certifications in instructional design to enhance e-learning development capabilities.

• Cross-Departmental Projects: Engaging in projects with different hospital departments to broaden understanding of healthcare operations and communication needs.

• Mentorship: Learning from experienced senior designers and multimedia specialists within the organization.

📝 Enhancement Note: The challenges presented are typical for a multimedia and instructional design role in a large organization. The growth opportunities are substantial, allowing for specialization in high-demand areas of creative technology and educational development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a complex training concept and translating it into an engaging multimedia or e-learning module." (Focus on your methodical approach, stakeholder interaction, and tool selection.)

• "How do you ensure your designs not only look good but also effectively communicate information and achieve learning objectives?" (Highlight your understanding of design principles, user experience, and instructional design.)

• "Walk us through a project where you had to balance creative vision with technical limitations or tight deadlines. How did you manage it?" (Prepare a specific case study showcasing problem-solving and project management skills.) Company & Culture Questions:

• "What interests you about working for a pediatric hospital like CHOP, and how do you see your creative skills contributing to our mission?" (Research CHOP's mission, values, and recent achievements.)

• "How do you approach collaboration with Subject Matter Experts who may not have a design background?" (Emphasize your communication, listening, and translation skills.)

• "Describe a time you received constructive criticism on your design work. How did you handle it, and what did you learn?" (Showcase your ability to receive feedback and adapt.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by media type or by project complexity. Clearly label each project with its objective, your role, and the tools used.

• Storytelling: For your most impactful projects, prepare a brief narrative that covers the challenge, your solution, and the outcome. Use visuals to support your explanation.

• Technical Demonstration: Be ready to briefly discuss your proficiency with key software like Adobe Creative Cloud, After Effects, and any e-learning tools. If asked, you might be able to share screen and demonstrate a specific technique.

• Relevance: Prioritize projects that align most closely with the responsibilities outlined in the job description, especially those involving e-learning, motion graphics, or educational content.

📝 Enhancement Note: Candidates should prepare to not only showcase their design skills but also their understanding of instructional design principles and their ability to apply creative solutions to educational and communication challenges within a healthcare setting.

📌 Application Steps

To apply for this Creative Designer position:

• Submit your application through the provided link on the Children’s Hospital of Philadelphia careers portal.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in e-learning development, motion graphics, video production, and graphic design relevant to training and communication initiatives. Ensure your portfolio includes examples that demonstrate your proficiency with Adobe Creative Cloud and other relevant multimedia tools.

• Resume Optimization: Clearly articulate your years of experience and specific achievements related to designing print, web, video, and interactive multimedia solutions. Use keywords from the job description, such as "blended learning," "instructional design," "motion graphics," and "Adobe Creative Cloud."

• Interview Preparation: Practice discussing your design process, problem-solving skills, and how you collaborate with stakeholders. Prepare specific examples from your portfolio to illustrate your capabilities, especially those related to educational content development.

• Company Research: Familiarize yourself with Children's Hospital of Philadelphia's mission, values, and recent work. Understand how the creative team supports the hospital’s goals in patient care, research, and education.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.