Content Designer

📍 Job Overview

Job Title: Content Designer

Company: NRG

Location: Lehi, UT 84043, United States

Job Type: Full-Time

Category: Learning & Development Operations / Content Strategy

Date Posted: July 10, 2026

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design and develop complex, high-quality learning experiences across various modalities, including eLearning, ILT, VILT, microlearning, video, and blended formats, to drive measurable performance outcomes.

• Lead the architectural design of large-scale or multi-course learning programs, ensuring instructional coherence and strategic alignment with business needs.

• Apply advanced instructional design principles, adult learning theory, UX/learner experience design, and accessibility best practices to create effective and engaging learning solutions.

• Integrate AI tools into the learning design workflow for content generation, rapid prototyping, and personalized learning pathways, while adhering to ethical AI use guidelines.

• Mentor and coach junior and mid-level Content Designers, fostering skill development and ensuring adherence to quality standards and professional best practices.

📝 Enhancement Note: This role is positioned as a senior individual contributor, emphasizing leadership in design execution and mentorship. The "Content Designer" title, in this context, aligns with a specialized role within Learning & Development Operations, focusing on the strategic creation and delivery of learning assets that impact employee performance and business objectives. The emphasis on AI integration and custom web object development indicates a forward-thinking L&D team.

📈 Primary Responsibilities

• Design and develop complex, multi-layered learning solutions across multiple formats: eLearning, ILT, VILT, microlearning, video, blended learning, and performance support.

• Lead the architecture of large-scale or multi-course learning programs, ensuring logical flow, scope alignment, and instructional coherence.

• Partner with Learning Consultants to create sophisticated design documents, scripts, storyboards, interaction maps, and prototypes for complex learning challenges.

• Develop content using advanced features of authoring tools such as Articulate Storyline 360, Rise, and multimedia tools within the Adobe Creative Cloud suite.

• Apply instructional design, cognitive load theory, UX/learner experience design, and accessibility best practices (WCAG 2.1 AA, Section 508) to all learning solutions.

• Build interactive web objects and custom HTML/CSS/JavaScript elements to extend authoring tool capabilities and create richer, more engaging learner experiences.

• Integrate visuals, interactivity, branching scenarios, assessments, simulations, and rich media into learning products, ensuring brand and quality standards are met.

• Produce and edit instructional videos, screen recordings, and micro-video content, incorporating motion graphics, captions, and brand-consistent graphics using tools like Adobe Premiere Pro or Camtasia.

• Develop animated explainer videos, software simulations, and visual demonstrations to support complex or technical content, applying video best practices for instructional contexts.

• Integrate AI tools into the learning design workflow, including content generation, rapid prototyping, translation/localization support, and personalized learning pathways, while critically evaluating AI-generated content for accuracy and bias.

• Evaluate and pilot emerging AI authoring platforms and tools for potential team adoption, staying current on AI ethics and responsible use guidelines.

• Design and build custom web objects for use within eLearning authoring tools, leveraging HTML5, CSS, and basic JavaScript for advanced interactions.

• Collaborate with developers and the Learning Technology & Analytics Partner to troubleshoot, test, and optimize web object performance across devices and browsers.

• Serve as a mentor and coach for junior and mid-level Content Designers, providing guidance on instructional strategy, creative execution, and tool proficiency.

• Conduct structured reviews of team members' work, offering actionable, constructive feedback aligned with quality standards and team best practices.

• Lead or facilitate internal workshops and skill-building sessions to upskill the Content Design team, modeling professional standards in design thinking and communication.

• Partner with subject matter experts to design content, validate accuracy, and manage review cycles efficiently, and lead or contribute to design reviews and quality checkpoints.

• Stay current with emerging tools, research, and trends in L&D, instructional technology, UX, and AI, and propose/prototype improvements to team design processes and standards.

📝 Enhancement Note: The responsibilities highlight a blend of traditional instructional design with advanced digital content creation and emerging AI integration, typical of a senior role within a progressive L&D department. The emphasis on "Learning Operations" is evident through the focus on process improvement, tool evaluation, and mentorship.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Instructional Design, Educational Technology, Communications, or a related field (or equivalent practical experience).

• Master's degree in Instructional Design, Learning Experience Design, Educational Technology, or a related field is preferred. Experience:

• 2-3 years of hands-on instructional design or learning development experience, with a significant portion dedicated to building complex, multi-modal learning solutions.

• Experience should include demonstrable success in designing and developing eLearning, ILT, VILT, microlearning, video, and blended learning formats.

• Experience with AI tools integrated into the L&D workflow (e.g., ChatGPT for content drafting, AI voiceover tools, AI video generation) is required.

• Proven ability to manage multiple concurrent complex projects, prioritize effectively, and meet deadlines without sacrificing quality.

• Demonstrated ability to mentor, coach, and upskill junior team members.

• Experience leading design reviews, team training sessions, or internal knowledge-sharing initiatives. Required Skills:

• Advanced proficiency in authoring tools: Articulate Storyline 360, Rise, and comprehensive knowledge of the Adobe Creative Cloud suite (Illustrator, InDesign, Photoshop, Premiere Pro, After Effects) or equivalent.

• Deep understanding of adult learning theory, instructional frameworks (ADDIE, SAM, backward design), and cognitive load management principles.

• Strong skills in visual design, UX principles, and user-centered learning product design, with a focus on learner experience.

• Exceptional writing skills for instructional scripts, scenario-based learning, on-screen text, and facilitation guides.

• Proficiency in video editing software such as Adobe Premiere Pro, DaVinci Resolve, Camtasia, or similar, including experience with motion graphics creation (e.g., After Effects, Vyond).

• Experience building custom web objects and interactive HTML5 elements for eLearning platforms, with a working knowledge of HTML, CSS, and basic JavaScript.

• Familiarity with learning standards and platforms: SCORM, xAPI, and Learning Management Systems (LMS)/Learning Record Stores (LRS).

• Understanding of responsive design principles and cross-device/cross-browser testing methodologies.

• Ability to critically evaluate AI-generated content and apply appropriate quality and accuracy review processes.

• Strong interpersonal and communication skills; able to give and receive constructive feedback professionally. Preferred Skills:

• Certifications in Instructional Design (e.g., ATD CPTD/CPLP, IDOL Academy) or video/multimedia production.

• End-to-end video production experience: pre-production (scripting, shot planning), production (recording, directing), and post-production (editing, color, audio, captions, export).

• Experience with accessibility compliance auditing and remediation (WCAG 2.1 AA or Section 508).

• Familiarity with learning data, xAPI statements, and data-informed design iteration and analysis.

• Experience with 3D modeling, VR/AR learning content, or immersive simulations.

• Knowledge of project management methodologies (e.g., Agile, Scrum) as applied to L&D teams.

• Experience contributing to or leading a design system or component library for learning assets.

📝 Enhancement Note: The experience requirement of "2-3 years" is presented as a minimum, with the overall scope and complexity of projects suggesting a need for demonstrated senior-level capabilities, aligning with the "2-5" AI-derived experience level. The inclusion of specific tools and methodologies like ADDIE, SAM, and web technologies indicates a technical depth expected from candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of complex, multi-modal learning solutions designed and developed by the candidate.

• Demonstrations of proficiency in various formats: eLearning modules (Articulate Storyline/Rise), ILT/VILT materials, microlearning modules, and performance support tools.

• Examples of custom interactive web objects, demonstrating the application of HTML, CSS, and JavaScript for enhanced learner engagement.

• Case studies or examples of video production projects, illustrating concept-to-completion capabilities, including editing and motion graphics.

• Evidence of applying adult learning theory, UX principles, and accessibility standards (WCAG 2.1 AA) in design decisions.

• Documentation of projects where AI tools were leveraged in the design and development process, highlighting the impact on efficiency and/or quality.

• Examples of complex learning program architecture or multi-course curriculum design, showcasing logical flow and instructional coherence. Process Documentation:

• Showcase examples of design documents, storyboards, scripts, and interaction maps created for complex learning projects.

• Include documentation of iterative design processes, demonstrating how learner feedback and stakeholder input were incorporated.

• Provide context on how quality assurance and brand standards were maintained throughout the development lifecycle.

• Examples of how processes were optimized or streamlined, potentially through the use of templates, component libraries, or new technologies.

📝 Enhancement Note: The emphasis on a "senior-level work portfolio" is critical. Candidates should prepare to showcase projects that not only demonstrate technical skill but also strategic thinking, problem-solving, and leadership in design and development. The inclusion of AI integration and custom web objects as portfolio pieces is essential.

💵 Compensation & Benefits

Salary Range:

Based on regional data for Content Designers with 2-5 years of experience in Lehi, Utah, and considering the senior-level responsibilities and specialized skill set (including AI and advanced web development), an estimated salary range would be $70,000 - $95,000 per year.

📝 Enhancement Note: This estimate is derived from current market data for similar roles in the Salt Lake City metropolitan area, factoring in the specific technical requirements (Adobe Creative Suite, Articulate Storyline, HTML/CSS/JS, AI tools) and the seniority of the position. Actual compensation may vary based on individual experience, skills, and the company's compensation structure. NRG's benefits package will also influence the total compensation.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• 401(k) retirement savings plan with company match.

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities, including training, workshops, and potential for certifications.

• Potential for employee stock purchase plans or other equity benefits.

• Wellness programs and resources.

• Opportunities for internal mobility and career advancement within NRG. Working Hours:

• Standard full-time hours, typically 40 hours per week.

• While the role is on-site, NRG may offer some flexibility in daily start and end times, subject to team and business needs.

• Occasional overtime may be required to meet project deadlines.

📝 Enhancement Note: Specific details about the 401(k) match, PTO accrual rates, and health insurance plan structures would typically be provided during the interview process. The mention of "smart, cleaner and more connected future" and "innovative solutions" suggests a company that values forward-thinking and may offer benefits reflecting that.

🎯 Team & Company Context

🏢 Company Culture

Industry: Energy Services & Home Services. NRG operates at the intersection of energy provision and home service solutions, focusing on innovation and customer-centricity.

Company Size: NRG is a large enterprise, employing over 10,000 individuals globally. This scale implies a structured environment with established processes, but also significant opportunities for impact and growth across various departments.

Founded: NRG was founded in 1989. Its history spans decades of evolution in the energy sector, suggesting a company with deep industry knowledge and a track record of adaptation.

Team Structure:

• The Content Design team likely operates within a larger Learning & Development (L&D) or Human Resources department.

• It comprises a mix of senior and junior Content Designers, potentially reporting to a Learning Design Manager or Director.

• This team collaborates closely with Learning Consultants, Subject Matter Experts (SMEs), and potentially Learning Technology specialists.

• Cross-functional collaboration is expected with various business units to understand training needs and deliver relevant learning solutions. Methodology:

• NRG emphasizes innovation, customer-centricity, and a "smarter, cleaner, and more connected future." This ethos likely translates into an L&D approach that values creative problem-solving, user-focused design, and the adoption of modern learning technologies.

• The role's focus on evidence-based solutions and measurable performance outcomes suggests a data-informed approach to learning design and evaluation.

• The explicit mention of AI integration points to a willingness to explore and adopt cutting-edge tools and methodologies to enhance learning effectiveness.

Company Website: https://www.nrg.com/

📝 Enhancement Note: The company's focus on innovation and technology in the energy sector suggests that their L&D function will likely be modern, well-resourced, and open to exploring new tools and methodologies like AI in learning design. The large company size indicates a need for robust processes and scalability in learning solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior Content Designer, representing a mid-to-senior level individual contributor position. It requires a strong foundation in instructional design principles, advanced technical skills in content creation tools, and the ability to mentor others. The position is responsible for complex projects and contributes to the strategic development of learning experiences.

Reporting Structure: The Content Designer will likely report to a Learning Design Manager or a similar leadership role within the L&D department. They will work collaboratively with Learning Consultants and receive direction on project scope and business objectives.

Operations Impact: The Content Designer's impact is directly tied to the effectiveness of learning solutions in driving employee performance, skill development, and ultimately, business outcomes. By creating high-quality, engaging, and relevant training, this role contributes to improved operational efficiency, better customer service, and the successful adoption of new strategies and technologies across NRG. The focus on measurable performance outcomes underscores this direct link.

Growth Opportunities:

• Skill Specialization: Deepen expertise in areas like AI-driven learning design, advanced video production, complex simulation development, or accessibility compliance.

• Leadership Development: Progress into roles such as Lead Content Designer, Learning Design Manager, or L&D Project Manager, taking on more strategic responsibilities and team leadership.

• Cross-Functional Exposure: Gain experience working with different business units, understanding their unique challenges, and tailoring learning solutions accordingly.

• Industry Trends & Innovation: Lead initiatives for adopting new learning technologies, methodologies, and AI tools within the L&D team.

• Mentorship and Coaching: Continue to develop leadership and coaching skills by guiding junior team members and contributing to team-wide skill development.

📝 Enhancement Note: The "Content Designer" role, when focused on learning and development, is a critical component of operational enablement. Growth paths often lead to specialized design roles, management, or broader L&D strategy positions. The emphasis on AI and advanced digital content creation suggests a future-forward growth trajectory.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment within NRG's Lehi, UT facilities. The company culture description suggests a dynamic and collaborative atmosphere.

Office Location(s): The primary work location is Lehi, Utah (84043). NRG has multiple locations, but this specific role is tied to the Lehi office. Commuting to this location will be necessary.

Workspace Context:

• The workspace is expected to be collaborative, fostering interaction with colleagues within the Content Design team and cross-functional partners.

• Access to standard office amenities, IT support, and potentially specialized creative software and hardware for content development (e.g., high-performance workstations, audio recording equipment).

• Opportunities to engage with team members during design reviews, brainstorming sessions, and team meetings, contributing to a shared learning and development culture.

• The environment is likely to encourage the adoption of new tools and processes, supporting continuous improvement. Work Schedule:

• The standard work schedule is 40 hours per week, Monday through Friday.

• While on-site, there may be some flexibility in daily start and end times, subject to team coordination and business needs. This flexibility could aid in balancing focused design work with collaborative meetings.

📝 Enhancement Note: As an on-site role, candidates should be prepared for a traditional office setting. The company's emphasis on innovation and technology suggests the office environment will be modern and equipped with the necessary tools for digital content creation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter will review applications and resumes, assessing for minimum qualifications and experience.

• Hiring Manager Interview: A discussion with the Hiring Manager (likely a Learning Design Manager) to assess technical skills, experience, and cultural fit. This stage often involves deeper dives into past projects and problem-solving approaches.

• Portfolio Review & Presentation: Candidates will be asked to present their portfolio, detailing 2-3 key projects. This is a critical step to demonstrate design thinking, technical proficiency, and the impact of their work. Expect to discuss the challenges, solutions, and outcomes.

• Skills Assessment/Design Challenge: A practical exercise, which could involve designing a short learning module, scripting a video, or solving a hypothetical learning problem. This tests applied skills and problem-solving under timed conditions.

• Team/Cross-Functional Interviews: Interviews with potential peers (other Content Designers, Learning Consultants) and stakeholders to evaluate collaboration style and ability to work cross-functionally.

• Final Interview/Offer: A final discussion, potentially with a senior L&D leader, followed by an offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest, most relevant projects that showcase a breadth of skills (e.g., advanced eLearning, video, custom interactivity, AI integration).

• Tell a Story: For each project, clearly articulate the business problem, the target audience, your design process, the tools used, the challenges faced, your specific contributions, and the measurable outcomes or impact.

• Highlight Complexity: Emphasize projects that involved complex subject matter, multi-modal design, or innovative solutions.

• Showcase Technical Prowess: Be prepared to demonstrate specific features, interactions, or advanced techniques used in your projects.

• Explain AI Integration: If applicable, clearly describe how AI tools were used, the benefits achieved, and how you ensured quality, accuracy, and ethical use.

• Accessibility Focus: If possible, include a project that highlights adherence to accessibility standards.

• Prepare for Q&A: Anticipate questions about your design decisions, problem-solving approach, and how you handle feedback.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Clarify any ambiguities.

• Time Management: Allocate your time effectively across design, development, and presentation.

• Focus on Process: Even if the output is simple, demonstrate your design thinking process, rationale for decisions, and how you would scale or iterate.

• Practice Presentation: Rehearse delivering your solution, focusing on clarity, conciseness, and impact. Be ready to explain your choices.

• Consider the Audience: Frame your solution in terms of business impact and learner effectiveness.

📝 Enhancement Note: The portfolio review is paramount for this role. Candidates should invest significant time in preparing a compelling presentation that highlights their advanced capabilities, especially in emerging areas like AI and custom web development, alongside core instructional design expertise.

🛠 Tools & Technology Stack

Primary Tools:

• Authoring Tools: Articulate Storyline 360 (advanced features), Articulate Rise.

• Multimedia Editing: Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign for assets; Premiere Pro for video editing; After Effects for motion graphics).

• Video Production: Camtasia or similar screen recording/editing software.

• Web Technologies: HTML5, CSS, JavaScript (for custom web objects and advanced interactivity).

• AI Tools: Experience with LLMs (e.g., ChatGPT, Claude) for content drafting, AI voiceover generators (e.g., ElevenLabs, Murf), AI video generators (e.g., Synthesia, HeyGen), and other emerging AI-driven L&D tools.

Analytics & Reporting:

• Familiarity with Learning Management Systems (LMS) and Learning Record Stores (LRS) for tracking learning activity and performance data.

• Understanding of SCORM and xAPI standards for content tracking and reporting.

• Ability to interpret learning data to inform design iterations and demonstrate impact. CRM & Automation:

• While not directly a CRM role, understanding how learning impacts CRM-related functions (e.g., sales training, customer service skills) may be beneficial.

• Automation knowledge is implied through the use of authoring tools and potentially scripting for custom interactions.

📝 Enhancement Note: Proficiency in Articulate Storyline 360 and the Adobe Creative Cloud is non-negotiable. The explicit mention of HTML, CSS, and JavaScript indicates the need for candidates comfortable with extending the capabilities of standard authoring tools. A practical understanding of AI tools in the L&D context is a key differentiator.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore and implement new technologies and methodologies, particularly in areas like AI and advanced digital content creation.

• Learner-Centricity: A commitment to designing learning experiences that are engaging, effective, and meet the needs of the end-user.

• Quality & Excellence: A dedication to producing high-quality, polished, and instructionally sound learning materials that align with brand standards.

• Collaboration: A proactive approach to working with colleagues, SMEs, and stakeholders to achieve shared learning objectives.

• Data-Driven Improvement: A belief in using data and feedback to refine processes, improve learning solutions, and demonstrate impact.

• Efficiency: A focus on optimizing design and development processes to deliver value effectively and on time.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with Learning Consultants, SMEs, and business unit representatives to understand needs and co-create solutions.

• Iterative Design: Embracing a feedback loop where designs are reviewed, critiqued, and refined based on input from peers, SMEs, and potentially pilot learners.

• Knowledge Sharing: A culture that encourages sharing best practices, tool tips, and insights within the team, fostering collective growth.

• Mentorship and Support: A supportive environment where senior designers mentor junior colleagues, and team members assist each other in overcoming challenges.

📝 Enhancement Note: The company's stated values (innovation, smart, clean, connected future) likely permeate the L&D team's culture, emphasizing forward-thinking design and impactful solutions. The emphasis on mentorship and collaboration suggests a team-oriented environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Modalities & Complexity: Effectively designing and developing for a wide range of learning modalities while ensuring each solution is complex, engaging, and meets high-quality standards.

• Integrating AI Responsibly: Navigating the ethical considerations, accuracy, and bias of AI-generated content while leveraging its potential for efficiency and innovation.

• Keeping Pace with Technology: Continuously updating skills and knowledge on new authoring tools, design techniques, AI advancements, and learning technologies.

• Managing Stakeholder Expectations: Effectively communicating design rationale, managing feedback cycles, and ensuring alignment with diverse stakeholder needs and business objectives.

• Measuring Learning Impact: Demonstrating the tangible business outcomes and ROI of learning solutions, especially for complex, multi-modal programs.

Learning & Development Opportunities:

• Advanced Tool Mastery: Deepening expertise in Articulate Storyline 360, advanced video editing, and motion graphics.

• Emerging Technologies: Gaining hands-on experience and leadership in implementing AI tools for learning design and development.

• UX/UI for Learning: Further developing skills in user experience and user interface design specifically for learning products.

• Accessibility Expertise: Becoming a go-to resource for ensuring all learning content meets WCAG 2.1 AA and Section 508 compliance.

• Instructional Strategy: Expanding knowledge in advanced instructional theories and applying them to more complex learning challenges.

• Mentorship and Leadership: Developing coaching and team leadership skills through formal and informal guidance of junior designers.

📝 Enhancement Note: The challenges highlight the evolving nature of L&D roles, particularly the integration of AI and advanced digital content creation. The growth opportunities are aligned with developing expertise in these cutting-edge areas and progressing into leadership roles.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex learning program you designed from architecture through delivery. What were the key challenges, and how did you ensure instructional coherence across multiple modalities?" (Focus on program architecture, multi-modal strategy, and problem-solving).

• "How have you integrated AI tools into your learning design workflow? Provide a specific example of how AI assisted in content generation or rapid prototyping, and how you ensured accuracy and quality." (Prepare a specific case study on AI usage, emphasizing responsible application).

• "Walk us through a project where you used custom HTML/CSS/JavaScript to create advanced interactivity or a web object. What was the business need, and what was the impact on learner engagement or performance?" (Be ready to discuss technical implementation and user experience benefits).

• "How do you approach designing for accessibility (e.g., WCAG 2.1 AA)? Describe a situation where you had to remediate existing content or build new content to meet accessibility standards." (Demonstrate understanding of accessibility principles and practical application). Company & Culture Questions:

• "What excites you about NRG's mission to create a 'smarter, cleaner, and more connected future,' and how do you see learning and development contributing to that vision?" (Connect your skills to the company's strategic goals).

• "Our team values innovation and continuous improvement. How do you stay current with L&D trends, and can you give an example of a new tool or technique you've introduced to a team?" (Highlight your proactive learning and innovative spirit).

• "Describe your experience mentoring junior designers. What is your philosophy on coaching, and how do you provide constructive feedback?" (Showcase your leadership and team-development capabilities). Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, follow a clear story arc: Problem/Need -> Audience -> Solution (Your Design & Development) -> Tools Used -> Challenges -> Outcome/Impact.

• Quantify Impact: Where possible, use metrics to demonstrate the effectiveness of your learning solutions (e.g., improved performance scores, reduced errors, increased sales, faster onboarding).

• Showcase Technical Depth: Be prepared to screen-share or discuss specific elements of your work, highlighting advanced features, code snippets (if applicable), or unique design choices.

• Explain Your "Why": Articulate the rationale behind your design decisions, linking them back to instructional theory, UX principles, or business objectives.

• Practice Transitions: Ensure smooth transitions between projects and between discussing different aspects of a single project.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, tool choices, and problem-solving strategies.

📝 Enhancement Note: The interview process will heavily rely on the candidate's ability to articulate their design thinking, showcase practical application of advanced skills (especially AI and web development), and demonstrate their potential to mentor others. Preparing specific examples for each question type is crucial.

📌 Application Steps

To apply for this Content Designer position:

• Submit your application through the NRG careers portal link provided.

• Curate Your Operations Portfolio: Select 3-4 of your most impactful projects that best represent your advanced design skills, including examples of complex eLearning, video production, custom interactivity (HTML/CSS/JS), and any AI-integrated learning solutions. Ensure each project clearly outlines the problem, your solution, your specific role, the tools used, and the measurable outcomes.

• Tailor Your Resume: Highlight keywords from the job description, such as "Instructional Design," "Articulate Storyline 360," "Adobe Creative Cloud," "Video Production," "AI in Learning Design," "HTML/CSS/JavaScript," "UX Design," and "Mentorship." Quantify achievements where possible, e.g., "Developed 10+ complex eLearning modules annually," or "Reduced content development time by 15% using AI tools."

• Prepare Your Portfolio Presentation: Practice walking through your selected portfolio projects concisely and effectively. Be ready to explain your design decisions, technical approaches, and the impact of your work. Prepare to discuss your experience with AI tools and custom web development in detail.

• Research NRG: Understand NRG's business, their mission (smart, cleaner, connected future), and their values. Consider how learning and development contribute to their overall strategy and how you can make an impact in this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.