Werkstudent*in UX/UI Design (m/w/d)

📍 Job Overview

Job Title: Werkstudent*in UX/UI Design (m/w/d)

Company: Aktion Mensch e.V.

Location: Bonn, North Rhine-Westphalia, Germany

Job Type: Praktikum/Werkstudium (Internship/Working Student)

Category: UX/UI Design, Digital Customer Journeys, E-Commerce Operations

Date Posted: 2026-05-18T10:05:41

Experience Level: 0-2 Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on supporting the UX/UI Designer in enhancing digital customer journeys within the e-commerce platform of Aktion Mensch.

• Key activities include contributing to the maintenance and evolution of the company's design system.

• The position involves hands-on experience in creating UX/UI concepts and prototypes using Figma.

• Collaboration is central, with close work alongside product, development, and other stakeholders in an agile environment.

• This is an excellent opportunity for a student to gain practical experience in a mission-driven organization focused on inclusion and accessibility.

📝 Enhancement Note: This role is specifically for a working student (Werkstudent*in) and is part-time, with a maximum of 20 hours per week. The focus on "digital customer journeys in e-commerce" and "design system" indicates a need for understanding user flow optimization and maintaining brand consistency across digital touchpoints, which are critical components of GTM and operational efficiency.

📈 Primary Responsibilities

• Contribute to the ongoing development and maintenance of the Aktion Mensch design system, ensuring consistency and efficiency across digital products.

• Assist in the ideation and conceptualization phases for new features, guiding them from initial concept through to handover for development.

• Create wireframes, mockups, and interactive prototypes using Figma to visualize user flows and interface designs.

• Support user research initiatives to gather insights into user needs, behaviors, and pain points, informing design decisions.

• Collaborate closely with product managers, developers, and other cross-functional teams within an agile framework to ensure seamless integration of designs.

• Participate in agile ceremonies (e.g., sprint planning, reviews) to provide design input and feedback.

• Assist in the evaluation of user feedback and analytics to identify areas for UX/UI improvement in the e-commerce platform.

• Ensure designs adhere to accessibility standards and promote an inclusive user experience.

📝 Enhancement Note: The responsibilities emphasize a blend of design execution and operational collaboration. The focus on "design system," "customer journeys," and "agile setup" highlights the intersection of creative design with operational efficiency and GTM strategy execution within a digital product context.

🎓 Skills & Qualifications

Education: Currently enrolled in a Master's program for UX/UI Design or a comparable field, or a Bachelor's program (minimum 3rd semester) in UX/UI Design or a related discipline.

Experience: Ideally, candidates will have some prior practical experience in UX/UI design, potentially gained through internships, previous working student roles, or a completed vocational training program alongside their studies.

Required Skills:

• Proficiency in UX/UI design principles and methodologies.

• Hands-on experience with design and prototyping tools, specifically Figma.

• Understanding of user research techniques and their application in design.

• Familiarity with design systems and their importance in maintaining brand consistency.

• Ability to work collaboratively within an agile development environment.

• Strong attention to detail, structured and reliable work ethic.

• Good communication skills and a proactive, team-oriented attitude.

Preferred Skills:

• Experience in e-commerce environments and understanding of online customer journeys.

• Knowledge of accessibility standards (e.g., WCAG).

• Basic understanding of front-end development principles (HTML, CSS).

• Experience with other design or prototyping tools.

• Familiarity with user feedback analysis and A/B testing concepts.

📝 Enhancement Note: The dual path for qualification (Master's student OR Bachelor's student with significant practical experience) suggests that practical application and demonstrable skills are highly valued, potentially over formal academic progression alone. This aligns with operations roles where hands-on problem-solving and system proficiency are key.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of UX/UI concepts developed for digital products, showcasing problem-solving approaches.

• Examples of interactive prototypes created using Figma, illustrating user flows and interaction design.

• Case studies detailing contributions to design systems, including style guides, component libraries, and their impact on efficiency.

• Visualizations of customer journey maps or user flow diagrams developed to optimize user experience.

Process Documentation:

• Examples of how user feedback and research data were translated into actionable design improvements.

• Documentation of the process for creating and maintaining design assets within a Figma project.

• Workflow examples illustrating collaboration with development teams for design handoff and implementation.

• Case studies that highlight the impact of design changes on key metrics (e.g., conversion rates, user satisfaction), demonstrating an understanding of operational outcomes.

📝 Enhancement Note: While not explicitly stated as a "portfolio requirement," the nature of UX/UI design work necessitates a portfolio. The emphasis on "design system," "customer journeys," and "agile setup" implies that candidates should be prepared to showcase how their design processes contribute to operational efficiency and a streamlined GTM strategy by improving user experience and reducing friction.

💵 Compensation & Benefits

Salary Range: 14 € per hour.

Benefits:

• Flexible working hours (15-20 hours per week) that can be perfectly aligned with study schedules.

• Partial remote work option, allowing for a hybrid work arrangement.

• Provision of a Surface device for work.

• Accessible workplaces, technical aids, and a guidance system to support all employees.

• Opportunities for continuing education and professional development.

• Welcoming environment for assistance animals.

• A positive, open, and sustainable work environment with a strong emphasis on team spirit and a positive work atmosphere.

Working Hours: Up to 20 hours per week, with flexible scheduling to accommodate study commitments.

📝 Enhancement Note: The hourly rate of 14€ is provided. For context, this is a competitive rate for a working student position in Germany, particularly in the tech/design field. The benefits package highlights a commitment to inclusivity and employee well-being, which can be attractive to operations professionals who value supportive work environments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Non-profit, Social Welfare, Philanthropy, E-Commerce (for fundraising).

Company Size: Approximately 280 employees. This size suggests a structured organization with established processes, but still small enough for individuals to make a tangible impact and foster strong team connections. For operations professionals, this means opportunities to influence and improve processes without being lost in a large bureaucracy.

Founded: Aktion Mensch is a long-standing organization dedicated to inclusion, implying a deeply ingrained culture of social responsibility and long-term vision.

Team Structure:

• The UX/UI Designer will be part of a team likely within a digital products or e-commerce department.

• Collaboration is emphasized within an agile setup, meaning cross-functional teams (product, development, UX/UI, potentially marketing/operations) work closely together.

Methodology:

• Agile methodology is explicitly mentioned, indicating iterative development, cross-functional collaboration, and continuous improvement cycles.

• The focus on "digital customer journeys" suggests a data-informed approach to understanding and optimizing user interactions.

• Inclusion and accessibility are core values, meaning these principles are likely integrated into all operational and design processes.

Company Website: https://www.aktion-mensch.de/

📝 Enhancement Note: Aktion Mensch's mission of inclusion and social impact is a significant cultural differentiator. For operations roles, this translates to working within an organization that prioritizes purpose alongside performance, which can be highly motivating. The emphasis on accessibility and support systems is also noteworthy.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-level "Werkstudent*in" (Working Student) position, designed for individuals early in their career or academic journey. It offers foundational exposure to UX/UI design within a professional, mission-driven setting.

Reporting Structure: The working student will report to and be guided by an experienced UX/UI Designer, providing direct mentorship and learning opportunities. They will also collaborate closely with product and development teams.

Operations Impact: While primarily a design support role, the work directly impacts the user experience of Aktion Mensch's digital platforms, particularly in e-commerce. Optimizing customer journeys and improving interface design can lead to increased engagement, better fundraising conversion rates, and enhanced brand perception – all key GTM and operational outcomes.

Growth Opportunities:

• Skill Development: Gain practical experience in UX/UI design tools (Figma), design systems, prototyping, user research, and agile methodologies.

• Industry Exposure: Learn about the operational aspects of a large non-profit organization, including digital strategy, e-commerce, and cross-functional collaboration.

• Mentorship: Receive direct guidance from an experienced UX/UI Designer, fostering professional growth and skill refinement.

• Networking: Build relationships with professionals in product management, development, and other operational areas.

📝 Enhancement Note: For operations candidates, understanding how design impacts user experience and ultimately contributes to organizational goals (like fundraising or engagement) is crucial. This role provides a unique perspective on the front-end of GTM efforts, where user interaction directly influences commercial success.

🌐 Work Environment

Office Type: The role offers a hybrid work arrangement, meaning a combination of on-site work at the Bonn office and remote work. This suggests a modern approach to workplace flexibility.

Office Location(s): The primary office is located at Heinemannstraße 36, 53175 Bonn, Germany. This location is likely accessible via public transport, typical for German cities.

Workspace Context:

• The company provides a supportive work environment with accessible workplaces, technical aids, and a guidance system, reflecting their commitment to inclusion and employee well-being.

• A Surface device will be provided, ensuring employees have the necessary tools.

• The emphasis on team spirit and a positive atmosphere indicates a collaborative and engaging office culture.

• Opportunities for professional development are integrated into the work environment.

Work Schedule: Flexible working hours are available, allowing students to balance their studies and work commitments effectively. The part-time nature (15-20 hours/week) further supports this flexibility.

📝 Enhancement Note: The provision of specific accessibility features and technical aids underscores Aktion Mensch's commitment to an inclusive environment, which is a strong indicator of a considerate and well-managed operational infrastructure. This can translate to efficient internal processes and a focus on employee support.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application documents, including CV, cover letter (if applicable), and potentially portfolio samples.

• First Interview: Likely a conversation with the hiring UX/UI Designer or a team lead to assess technical skills, understanding of UX/UI principles, and alignment with the role's responsibilities. Portfolio review would be central here.

• Second Interview (Optional): May involve meeting with other team members (e.g., product manager, developer) to evaluate cultural fit and collaborative potential within the agile team.

• Offer: Extension of an offer with details on contract terms, hours, and compensation.

Portfolio Review Tips:

• Highlight Figma Proficiency: Clearly showcase projects where Figma was used for wireframing, prototyping, and UI design.

• Demonstrate Design System Contribution: If possible, show examples of how you've contributed to or utilized design systems, explaining the benefits.

• Showcase Customer Journey Understanding: Present any work that maps out or optimizes user flows for digital products.

• Explain Your Process: Be ready to articulate your design thinking process, from problem identification to solution implementation, including research and iteration.

• Quantify Impact (if possible): Even for student projects, try to explain the intended or actual impact of your design solutions.

Challenge Preparation:

• Candidates may be asked to perform a small design task or critique an existing interface.

• Be prepared to discuss your approach to common UX/UI challenges, such as user onboarding, information architecture, or improving conversion rates.

• Understand Aktion Mensch's mission and how accessibility and inclusion influence design decisions.

📝 Enhancement Note: For a working student role, the portfolio might be less extensive but should clearly demonstrate core competencies. The emphasis on "agile setup" and "customer journeys" suggests interviewers will be keen to see how candidates can integrate into a fast-paced, user-centric operational workflow.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as the primary tool for UX/UI conceptualization and prototyping. Proficiency in Figma is essential.

• Design Systems: Experience with or understanding of design system principles and components.

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to this UX/UI role, but understanding how digital platforms integrate with backend systems or CRM for user management might be helpful context.

📝 Enhancement Note: The primary tool requirement is Figma. For operations professionals, understanding the tools used by design teams is important for effective cross-functional collaboration. Knowing how design assets translate into development and impact the user-facing aspects of operations is key.

👥 Team Culture & Values

Operations Values:

• Inclusion & Diversity: This is Aktion Mensch's core mission. Expect this value to permeate all aspects of work, from product design to internal operations.

• Team Spirit: A strong emphasis on collaboration and mutual support.

• Purpose-Driven: Working towards a meaningful social cause.

• Agility: Embracing flexible, iterative work processes.

• Accessibility: Designing and operating with consideration for all users.

Collaboration Style:

• Highly collaborative, working in cross-functional agile teams.

• Open communication and active participation are encouraged.

• Feedback loops are likely integrated into the workflow.

• A supportive environment for learning and development.

📝 Enhancement Note: The deep commitment to inclusion and accessibility is a defining characteristic of Aktion Mensch's culture. For anyone in an operations role, this means understanding how these values translate into practical policies, accessible tools, and a focus on equitable user experiences, which can influence process design and stakeholder management.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Study and Work: Managing the workload of a part-time job alongside a demanding academic program.

• Translating Concepts to Production: Effectively communicating design ideas to development teams and ensuring accurate implementation.

• Contributing to a Mature Design System: Understanding existing guidelines and contributing meaningfully to their evolution.

• Working within a Mission-Driven Context: Aligning design choices with the broader social mission and accessibility requirements.

Learning & Development Opportunities:

• Practical Design Experience: Hands-on application of UX/UI skills in a real-world e-commerce setting.

• Agile Workflow Exposure: Understanding and participating in agile development cycles.

• Mentorship: Direct guidance from experienced design professionals.

• Understanding Non-Profit Operations: Gaining insight into how a large social organization functions and uses digital platforms.

📝 Enhancement Note: For operations professionals, recognizing that design challenges often stem from operational constraints (e.g., development timelines, budget, existing systems) is important. This role offers a chance to see how design interfaces with these operational realities.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used Figma to create a prototype and what challenges you faced." (Focus on process and problem-solving).

• "How would you approach improving the user experience of an online donation form, considering accessibility?" (Assesses understanding of core mission and UX principles).

• "What is a design system, and why is it important for a company like Aktion Mensch?" (Tests knowledge of operational efficiency through design).

Company & Culture Questions:

• "What interests you about Aktion Mensch's mission and values?" (Assesses cultural alignment).

• "How do you ensure designs are inclusive and accessible?" (Tests understanding of core values).

Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project, clearly stating the problem, your role, the process, the solution, and the outcome/impact.

• Figma Showcase: Ensure key Figma prototypes are easily navigable and interactive.

• Design System Example: If you have one, clearly articulate your contribution and the benefits.

• Conciseness: Be prepared to present your most relevant work concisely, focusing on quality over quantity.

• Enthusiasm: Show genuine interest in Aktion Mensch's mission and how your design skills can contribute.

📝 Enhancement Note: Interview preparation for this role should emphasize the intersection of design skills with operational goals like user engagement, conversion, and brand consistency, all within the context of Aktion Mensch's unique mission.

📌 Application Steps

To apply for this operations-adjacent design position:

• Submit your application through the provided link on the Aktion Mensch careers portal.

• Resume Optimization: Tailor your resume to highlight UX/UI skills, Figma proficiency, any experience with design systems or customer journeys, and your academic background. Mention your availability for 15-20 hours per week.

• Portfolio Curation: Prepare a digital portfolio that clearly showcases your best UX/UI work, with a specific focus on projects demonstrating your use of Figma, understanding of user flows, and any experience related to e-commerce or accessibility.

• Cover Letter (Optional but Recommended): Briefly explain your motivation for applying to Aktion Mensch, referencing their mission and how your skills align with the role's requirements.

• Interview Preparation: Research Aktion Mensch's website, understand their mission, and practice discussing your portfolio projects and how your design approach contributes to user experience and organizational goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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