UX/UI Designer - Riverview, FL

📍 Job Overview

Job Title: UX/UI Designer

Company: BlueGrace Logistics

Location: Riverview, FL

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: May 15, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Focus on enhancing the user experience and interface design of BlueGrace's proprietary transportation management system, BlueShip.

• Conduct thorough audits of existing interfaces to identify inconsistencies and areas for improvement in layout, navigation, and component usage.

• Develop and maintain a comprehensive design system to ensure a cohesive and consistent visual language across the platform.

• Collaborate closely with product management, engineering, and operations teams to redesign key workflows and introduce new features.

• Leverage AI tools within the design workflow for research synthesis, concept generation, and documentation.

📝 Enhancement Note: While the title is UX/UI Designer, the description strongly emphasizes the application of these skills to a complex B2B SaaS product within the logistics industry. The role requires not just aesthetic design but also a deep understanding of user workflows, process optimization, and enterprise software best practices. The integration of AI tools is a specific and modern requirement.

📈 Primary Responsibilities

• Audit the existing BlueShip platform screens, documenting inconsistencies in layout, navigation, component usage, and visual hierarchy.

• Gather user feedback from internal stakeholders to understand and address platform friction points.

• Develop and maintain a BlueShip design system, defining standards for components, color, typography, and spacing.

• Redesign critical workflows such as shipment entry, quoting, tracking, and reporting to enhance clarity and reduce user steps.

• Produce wireframes, prototypes, and final mockups for stakeholder review and developer handoff, ensuring alignment with the design system.

• Own the UI design for new BlueShip features from concept through implementation, actively shaping functionality alongside product and engineering.

• Stay abreast of UX/UI trends in enterprise software and logistics technology to ensure BlueShip remains competitive.

• Conduct competitive analysis of other TMS platforms to identify experience gaps and differentiation opportunities.

• Work closely with developers to ensure accurate implementation of designs and flag any deviations.

• Facilitate design reviews and lightweight usability sessions with internal users to validate design decisions.

• Define and track UX success metrics, including task completion rates, error reduction, and time-on-task.

• Maintain a backlog of UX debt and collaborate with the product team on its resolution.

📝 Enhancement Note: The responsibilities highlight a proactive and ownership-driven approach to design. The emphasis on auditing, redesigning complex workflows, and owning new feature design indicates a need for a designer who can operate independently and strategically within a product development lifecycle, rather than solely executing assigned tasks.

🎓 Skills & Qualifications

Education: Not specified, but a Bachelor's degree in Design, HCI, Computer Science, or a related field is typically expected for this level of experience.

Experience: 3 to 5+ years of UX/UI design experience, preferably within B2B SaaS or enterprise software environments. Demonstrated experience in auditing and redesigning complex, data-heavy interfaces is crucial.

Required Skills:

• Proficiency in UX/UI design principles, including information architecture, interaction design, accessibility standards (e.g., WCAG), and responsive design.

• Strong visual design sensibility with meticulous attention to typography, spacing, color palettes, and iconography.

• Expertise in Figma, including advanced features like auto-layout, components, variables, and interactive prototyping.

• Proven experience in building or significantly contributing to a design system.

• Ability to clearly articulate design decisions to non-designers and engage in constructive feedback.

• Adaptability and comfort working in a fast-paced environment with shifting priorities and firm deadlines.

• Practical experience using AI design tools (e.g., Claude, ChatGPT) for research synthesis, copy drafting, concept generation, or documentation.

Preferred Skills:

• Familiarity with the logistics, freight, or supply chain software industry.

• Basic understanding of front-end development (HTML, CSS, JavaScript) to facilitate smoother collaboration with engineers.

• Experience with user session recording or analytics tools (e.g., Hotjar, Google Analytics).

• Background working with Transportation Management Systems (TMS) or similar operational platforms.

• Experience conducting usability testing and analyzing user feedback.

📝 Enhancement Note: The "Nice to Have" section provides strong indicators for preferred candidates. A basic understanding of front-end development is particularly valuable for bridging the gap between design and implementation in a technical product team. The emphasis on AI tools suggests a forward-thinking approach to design processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating end-to-end UX/UI design process, including research, ideation, wireframing, prototyping, visual design, and developer handoff.

• Case studies that highlight the ability to audit existing complex, data-heavy interfaces and drive significant improvements.

• Examples of contributions to or creation of design systems, showcasing component libraries, style guides, and their application.

• Prototypes and mockups created in Figma, demonstrating proficiency with advanced features and interactive elements.

Process Documentation:

• Showcase examples of how you've documented design decisions, user flows, and system architectures.

• Evidence of creating and maintaining design system documentation.

• Examples of how you've defined and tracked UX success metrics (e.g., task completion, error rates) to measure the impact of design changes.

• Demonstrations of how you've collaborated with product managers and engineers, including handoff processes and iterative feedback loops.

📝 Enhancement Note: The portfolio is critical for this role, especially given the emphasis on auditing existing systems and building a design language. Candidates should be prepared to detail their process and demonstrate tangible outcomes, particularly improvements to complex B2B workflows. Showing how AI was integrated into the process is also a key differentiator.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Designer with 2-5 years of experience in the Riverview, FL area, a competitive salary range would likely be between $70,000 and $95,000 annually. This estimate considers the specialized skills required, the B2B SaaS and logistics industry context, and the cost of living in the Tampa Bay metropolitan area.

Benefits:

• Full-time benefits package, typically including:

• Health, Dental, and Vision Insurance

• Paid Time Off (PTO) and Holidays

• 401(k) retirement plan with company match

• Opportunities for professional development and training

• Potential for performance-based bonuses or incentives

• Access to cutting-edge design tools and technology.

Working Hours: Standard full-time hours, likely around 40 hours per week, with potential for some flexibility. The role is designated as on-site, requiring regular presence in the Riverview, FL office.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for UX/UI designers with mid-level experience in a Florida location. Actual compensation may vary based on specific qualifications, interview performance, and the company's compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics and Transportation Technology. BlueGrace Logistics operates within a dynamic and competitive sector, focused on providing technology-driven solutions for freight management. This environment demands efficiency, reliability, and continuous innovation.

Company Size: BlueGrace Logistics is a significant player in the logistics industry. While the exact size isn't detailed in the input, the company's established presence and proprietary software (BlueShip) suggest a mid-to-large-sized organization with dedicated product and engineering teams. This size often means structured processes but also opportunities for impact.

Founded: Founded in 2009, BlueGrace Logistics has grown significantly, indicating a company culture that values innovation, customer service, and technological advancement. This history suggests a stable yet evolving organization.

Team Structure:

• The UX/UI Designer will likely be part of a Product Development team, collaborating closely with Product Managers, Business Analysts, and Software Engineers.

• The reporting structure will probably place the designer under a Head of Product, Design Lead, or Engineering Manager.

Methodology:

• The company's approach to product development likely involves Agile methodologies, with a focus on iterative design and development cycles.

• Data analysis and user feedback are key drivers for identifying areas of improvement and prioritizing roadmap items.

• The integration of AI tools suggests an openness to adopting new technologies to enhance efficiency and creativity.

Company Website: www.mybluegrace.com

📝 Enhancement Note: The company's industry (logistics) and the nature of its product (TMS) dictate a need for pragmatic, efficient, and data-driven design solutions that directly impact operational efficiency. The culture likely values problem-solving and tangible results.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX/UI Designer. It requires independent contribution, the ability to manage complex design challenges, and the potential to mentor more junior designers in the future. The focus is on executing and improving existing systems while also contributing to new product initiatives.

Reporting Structure: The designer will report to a Design Lead, Product Manager, or Engineering Manager, depending on the team's specific structure. They will work closely with a cross-functional team including product, engineering, and internal operations users.

Operations Impact: The UX/UI Designer will have a direct impact on the efficiency and effectiveness of BlueGrace's core transportation management system. By improving usability, reducing friction, and enhancing the user interface, the designer will contribute to increased productivity for internal users and potentially influence the competitiveness of BlueShip in the market. This role bridges technology and operational efficiency.

Growth Opportunities:

• Skill Specialization: Deepen expertise in B2B SaaS design, enterprise systems, and specific logistics technology challenges.

• Design System Leadership: Take on a more senior role in evolving and governing the design system.

• Product Strategy Involvement: Contribute more significantly to product strategy and roadmap planning based on user insights.

• Mentorship: Potentially mentor junior designers as the team grows.

• Cross-Functional Leadership: Lead design initiatives across different product areas or features.

📝 Enhancement Note: The growth path here leans towards specialized UX/UI expertise within a specific industry and product type, with opportunities to influence product direction and potentially lead design efforts.

🌐 Work Environment

Office Type: The role is on-site in Riverview, FL, suggesting a traditional office environment within BlueGrace Logistics' corporate facilities. This environment typically fosters direct collaboration and team cohesion.

Office Location(s): 2846 S Falkenburg Rd, Riverview, FL 33578. This location is within the Tampa Bay metropolitan area, offering access to a skilled talent pool and amenities.

Workspace Context:

• The workspace will likely be equipped with standard office technology, including high-performance computers necessary for design software like Figma.

• Opportunities for direct, in-person collaboration with product managers, engineers, and internal operations users will be abundant.

• The environment is expected to be dynamic, reflecting the fast-paced nature of the logistics technology industry.

Work Schedule: The standard work schedule is likely Monday to Friday, approximately 40 hours per week. While some flexibility may be offered, the on-site requirement means consistent office presence is expected.

📝 Enhancement Note: The on-site nature of the role suggests a preference for collaborative work, spontaneous idea generation, and direct mentorship opportunities typical of established office environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications and cultural fit.

• Portfolio Review & Technical Interview: A session with hiring managers or senior designers to discuss the candidate's portfolio, delve into their design process, problem-solving skills, and Figma proficiency. Expect questions about design system contributions and experience with B2B SaaS.

• Cross-Functional Interview: Meet with product managers and engineers to assess collaboration skills, understanding of technical constraints, and ability to communicate design rationale effectively. Discussions may include how AI tools were integrated.

• Final Interview: Potentially with a VP or Director to discuss strategic thinking, long-term vision for the product's UX, and overall fit with the company culture.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong case studies that best represent your experience with complex B2B SaaS, design systems, and workflow redesign.

• Detail Your Process: Clearly articulate the problem, your specific role, the research methods used, design decisions made (and why), and the measurable outcomes achieved.

• Showcase Figma Mastery: Highlight your use of auto-layout, components, variables, and interactive prototyping capabilities.

• Explain Design System Contribution: If you built or significantly contributed to a design system, be ready to explain its structure, benefits, and adoption.

• Address AI Integration: Be prepared to discuss how you've used AI tools in your workflow, the benefits, and any limitations encountered.

• Quantify Impact: Whenever possible, use metrics (e.g., % reduction in task time, % increase in task completion, reduction in support tickets) to demonstrate the value of your design work.

Challenge Preparation:

• Be ready for a potential design challenge or a deep dive into one of your portfolio case studies.

• Practice articulating your design thinking process concisely.

• Prepare to discuss how you would approach auditing and redesigning a complex workflow within the BlueShip system.

• Think about how you would balance creative ambition with established design system standards and technical constraints.

📝 Enhancement Note: The emphasis on a portfolio, Figma proficiency, design systems, and AI tools indicates that the interview process will be highly practical and skills-focused. Candidates should be prepared to demonstrate their expertise and strategic thinking rather than just theoretical knowledge.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool, used for wireframing, prototyping, UI design, and design system management. Proficiency with its advanced features (auto-layout, components, variables) is essential.

• AI Design Tools: Claude, ChatGPT, or similar, for research synthesis, content generation, brainstorming, and documentation assistance.

Analytics & Reporting:

• Session Recording Tools (e.g., Hotjar, FullStory): Potentially used for observing user behavior and identifying points of friction.

• Web Analytics Tools (e.g., Google Analytics): To track user engagement and performance metrics for web-based interfaces.

CRM & Automation:

• While not directly a design tool, understanding how the TMS (BlueShip) integrates with or functions alongside CRM systems (like Salesforce, if applicable) or automation platforms could be beneficial for context.

📝 Enhancement Note: Figma is explicitly mentioned as a required skill, making it the central tool. The inclusion of AI tools indicates a modern approach to design workflows. Familiarity with analytics tools is a plus but not a primary requirement.

👥 Team Culture & Values

Operations Values:

• Efficiency: A strong emphasis on designing solutions that streamline processes and save time for users.

• User-Centricity: A commitment to understanding and advocating for the needs of the logistics professionals who use BlueShip.

• Collaboration: Working closely with product, engineering, and operations to ensure designs are functional, feasible, and meet business objectives.

• Data-Driven Decision Making: Using research, feedback, and metrics to inform design choices and measure impact.

• Innovation: An openness to new ideas, including the integration of emerging technologies like AI to improve design workflows and product capabilities.

Collaboration Style:

• The role requires a highly collaborative approach, working cross-functionally with product managers to define requirements, engineers to ensure feasibility and implementation, and internal operations users for feedback and validation.

• Expect regular design reviews, brainstorming sessions, and iterative feedback loops.

• The ability to clearly communicate design rationale and constructively debate design decisions is key to successful collaboration.

📝 Enhancement Note: The company's focus on logistics and technology suggests a culture that values pragmatism, efficiency, and tangible results. The designer will need to be a strong communicator and collaborator to navigate the needs of diverse stakeholders.

⚡ Challenges & Growth Opportunities

Challenges:

• Redesigning Complex Workflows: Auditing and improving intricate, data-heavy processes within an existing B2B SaaS product can be challenging, requiring deep user understanding and strategic prioritization.

• Balancing Legacy Systems with Innovation: Integrating new design standards and features into an established platform while maintaining consistency and addressing technical debt.

• Stakeholder Management: Aligning diverse stakeholder needs (product, engineering, operations, executive) on design direction and priorities.

• Keeping Pace with Technology: Rapidly evolving UX/UI trends and the integration of new tools like AI require continuous learning.

Learning & Development Opportunities:

• Deep Dive into Logistics Tech: Gain specialized knowledge in the intricacies of the transportation and logistics industry.

• Mastery of Design Systems: Become a key contributor or leader in developing and maintaining a robust design system.

• AI Integration in Design: Explore and implement advanced AI applications within the design workflow, becoming a subject matter expert.

• Product Strategy Influence: Grow to have a more significant voice in product roadmap and strategy discussions through user advocacy.

• Cross-functional Collaboration Skills: Enhance ability to work effectively with technical and business teams.

📝 Enhancement Note: The challenges presented are typical for mid-level designers working on established enterprise software. The growth opportunities are geared towards specialization within a niche industry and advanced design practices.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you audited a complex B2B SaaS interface. What was your process, what did you find, and how did you prioritize improvements?"

• "How would you approach building or evolving a design system for a platform like BlueShip, considering both new features and existing components?"

• "Walk me through a significant redesign project from your portfolio. What was the core problem, your role, the key design decisions, and the measurable impact?"

• "How have you used AI tools in your design process? What benefits did you see, and what were the limitations?"

Company & Culture Questions:

• "What interests you about BlueGrace Logistics and the logistics industry?"

• "How do you ensure your designs are accessible and meet WCAG standards?"

• "Describe your experience collaborating with engineers. How do you ensure designs are implemented accurately?"

• "How do you handle constructive criticism or pushback on your design decisions?"

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with the problem statement, your role, the process, key design solutions, and finally, the outcomes and impact.

• Storytelling: Frame each case study as a narrative that highlights your problem-solving skills and strategic thinking.

• Visuals: Use high-quality mockups, prototypes, and clear diagrams to illustrate your points. Avoid overwhelming slides with too much text.

• Figma Showcase: Be ready to demonstrate specific Figma features you used, especially if discussing auto-layout, components, or variables, and how they aided your workflow.

• AI Integration: Clearly articulate where and how AI tools were used, the specific prompts or techniques, and the tangible benefits or outputs.

• Metrics Focus: Emphasize any quantitative results and explain how you measured success.

📝 Enhancement Note: Preparation should focus on demonstrating a practical, process-oriented approach to UX/UI design within an enterprise context, with a specific emphasis on Figma, design systems, and the effective use of AI tools.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the BlueGrace Logistics careers portal via the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight B2B SaaS experience, design system contributions, and complex workflow redesign projects. Ensure your Figma proficiency is evident.

• Resume Optimization: Clearly list your years of experience, proficiency in Figma and design systems, and any relevant experience in logistics or enterprise software. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, preparing specific examples for common UX/UI interview questions, and rehearsing your portfolio presentation, including how you've used AI tools.

• Company Research: Familiarize yourself with BlueGrace Logistics' services, its position in the logistics market, and the BlueShip platform to demonstrate genuine interest and understanding of their operational context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. Salary ranges are estimates. All details should be verified directly with BlueGrace Logistics during the application and interview process.