Senior UX/UI Product Designer, E&I UMR - Remote

📍 Job Overview

Job Title: Senior UX/UI Product Designer, E&I UMR - Remote

Company: UnitedHealth Group

Location: Minnetonka, Minnesota, United States

Job Type: Full-time

Category: Product Design / User Experience Operations

Date Posted: May 18, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid (4 days in office for local hires)

🚀 Role Summary

• Drive the design of intuitive, user-centered digital experiences across web and mobile platforms, ensuring alignment with UMR's brand and business objectives.

• Collaborate extensively within Agile teams, partnering with business owners, developers, and project management to enhance user journeys and service touchpoints.

• Develop and present wireframes, storyboards, and interactive prototypes to effectively communicate design concepts, screen flows, and interaction details.

• Leverage industry-standard design and collaboration tools such as Figma, Miro, and Adobe Experience Manager to deliver high-quality design solutions.

• Ensure designs adhere to WCAG accessibility standards and incorporate emerging UX/UI trends to balance innovation with operational feasibility.

📝 Enhancement Note: While the title specifies "UX/UI Product Designer," the responsibilities and tools mentioned (Figma, Miro, Adobe Experience Manager, Agile collaboration) strongly indicate a role focused on the operational execution of design within product development. This role bridges product strategy with actionable design implementation, requiring a deep understanding of user needs and technical constraints to drive digital solutions within the healthcare sector. The emphasis on collaboration within Agile teams and the use of specific content management tools suggests a focus on the operational delivery of digital experiences.

📈 Primary Responsibilities

• Design and iterate on intuitive, user-centered interfaces and experiences for both mobile applications and desktop platforms, focusing on clarity and ease of use.

• Create comprehensive wireframes and storyboards early in the design lifecycle to visualize and validate screen flows, navigation patterns, and key interaction points.

• Develop interactive prototypes for web and mobile interfaces to accurately represent the intended visual design and functional behavior of new features.

• Partner with cross-functional internal teams, including business owners, developers, and product managers, to ensure project deadlines are met and deliverables align with UMR's voice, tone, brand standards, and business strategies.

• Stay abreast of the latest UX/UI trends, WCAG accessibility standards, Agile methodologies, and content management best practices, applying them to enhance user experiences and ensure operational feasibility.

• Collaborate with key stakeholders and product owners to define project visions, ensuring designs effectively engage the target audience and drive measurable business results.

• Demonstrate adaptability and a collaborative spirit by seamlessly transitioning between assignments, embracing new processes, and contributing to knowledge sharing and innovation within the team.

• Actively contribute as a team member within an Agile project framework, delivering iterative UX/UI designs as digital capability requirements are continuously defined and refined.

• Conduct in-depth analysis of existing functionality and collaborate with Data Analysts to inform design decisions with data-driven insights and performance metrics.

• Make thoughtful design decisions that consider downstream impacts and potential effects across various platforms, shared experiences, applications, components, and content.

📝 Enhancement Note: The responsibilities highlight a strong operational component, emphasizing the execution of design within an Agile framework, collaboration with diverse teams, and the practical application of design principles to meet business needs. The requirement to work with data analysts and consider downstream impacts points towards a data-informed and systems-thinking approach, crucial for operational efficiency in design delivery.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience:

• 5+ years of experience in Marketing or Product Design with a strong emphasis on digital design and interactive media.

• 5+ years of dedicated digital design experience as a UX Designer, preferably within web application and/or mobile app development.

Required Skills:

• Proficient in industry-standard design tools, including Figma for interface design and wireframing.

• Demonstrated expertise in using Adobe Creative Suite for visual design and asset creation.

• Experience with collaborative design and planning tools such as Miro.

• Strong understanding and practical application of user-centered design principles.

• Proven ability to create and present wireframes, storyboards, and interactive prototypes.

• Familiarity with WCAG accessibility standards and best practices for inclusive design.

• Experience working within cross-functional teams and collaborating effectively with stakeholders.

Preferred Skills:

• Experience with Adobe Experience Manager (AEM) for content management and digital experience delivery.

• Familiarity with data analysis principles and the ability to partner with data analysts to inform design.

• Understanding of Agile methodologies, including sprint planning, daily stand-ups, and retrospectives.

• Experience in the healthcare industry or with third-party administrator (TPA) solutions.

• Knowledge of emerging UX/UI trends and best practices.

📝 Enhancement Note: The required experience level (5+ years) combined with the specific tool proficiencies (Figma, Adobe Creative Suite, Miro) and methodologies (Agile, WCAG) positions this as a senior-level role with significant operational responsibility in design execution. The preference for Adobe Experience Manager suggests a need for designers familiar with enterprise-level content management systems, which is a key operational aspect of digital experience delivery.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 complex UX/UI design projects that demonstrate your ability to solve user problems and achieve business objectives.

• Clearly articulate your role, the design process, and the impact of your contributions for each project.

• Highlight projects involving responsive design for both web and mobile applications.

• Include examples of wireframes, user flows, interactive prototypes, and final visual designs.

Process Documentation:

• Provide examples of how you have documented design processes, including user research, ideation, prototyping, and testing phases.

• Showcase your ability to collaborate within an Agile framework, illustrating how you integrate design into development sprints.

• Include case studies that detail how you have leveraged data and analytics to inform design decisions and measure impact.

• Demonstrate experience with version control and design system implementation if applicable.

📝 Enhancement Note: For a Senior UX/UI Product Designer role, a robust portfolio is critical. It should not only showcase aesthetic design skills but also a deep understanding of the design process from a product development and operational perspective. Candidates should be prepared to discuss how their designs were implemented, the challenges faced during development, and the measurable outcomes achieved, demonstrating their ability to contribute to efficient and effective product delivery.

💵 Compensation & Benefits

Salary Range: $91,700 - $163,700 annually (based on full-time employment)

Benefits:

• Comprehensive Benefits Package: Includes health, dental, and vision insurance, offering robust coverage for employees and their families.

• Incentive Programs: Opportunities for performance-based bonuses and rewards, aligning individual contributions with company success.

• Recognition Programs: Formal and informal recognition for outstanding performance, contributions, and adherence to company values.

• Equity Stock Purchase: Potential to invest in the company's future through stock purchase plans, fostering a sense of ownership.

• 401k Contribution: Retirement savings plan with company matching contributions, supporting long-term financial well-being.

• Paid Time Off: Competitive vacation, sick leave, and holiday policies.

• Professional Development: Opportunities for training, workshops, and conferences to enhance skills and career growth.

Working Hours: 40 hours per week, with potential for flexibility depending on project needs and team collaboration. For employees in the Minneapolis or Washington D.C. areas, a minimum of four days per week in the office is required.

📝 Enhancement Note: The provided salary range is substantial, reflecting a senior-level position within the healthcare technology sector. The benefits package is comprehensive, typical of large corporations like UnitedHealth Group, and aims to support employee well-being, financial security, and professional growth. The hybrid work arrangement, with specific office day requirements for certain locations, indicates a structured approach to balancing remote flexibility with in-person collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Healthcare Services. UnitedHealth Group operates within a highly regulated and rapidly evolving industry, focusing on improving health outcomes and simplifying the healthcare experience through technology and data. UMR, as a third-party administrator, plays a crucial role in managing benefits for employers.

Company Size: UnitedHealth Group is a very large enterprise, employing over 400,000 individuals globally. This scale implies extensive resources, established processes, and a broad impact, but also requires navigating complex organizational structures.

Founded: UnitedHealth Group was founded in 1977. Its long history signifies stability, extensive market experience, and a deep understanding of the healthcare landscape. This history likely informs a culture that values both innovation and proven operational methodologies.

Team Structure:

• The role is part of the Digital Solutions team within UMR. This team likely comprises product owners, project managers, developers, designers, and potentially data analysts.

• The Senior UX/UI Product Designer will operate within Agile teams, implying a collaborative and iterative work structure.

Methodology:

• Data-Driven Design: The role emphasizes partnering with Data Analysts to inform design decisions with data, indicating a strong reliance on analytics and user behavior insights.

• Agile Development: Work will be conducted within Agile project teams, requiring iterative design delivery and continuous refinement of requirements.

• User-Centered Design: A core principle of the role is designing intuitive, user-centered experiences that meet customer needs and business objectives.

• Collaborative Problem-Solving: The culture values innovative problem-solving through collaboration to meet critical business needs.

Company Website: https://www.unitedhealthgroup.com/

📝 Enhancement Note: Operating within a large, established healthcare organization like UnitedHealth Group means the Senior UX/UI Product Designer will be part of a complex ecosystem. The "Digital Solutions" team suggests a focus on technology-driven improvements to healthcare services. The emphasis on Agile and data-driven approaches reflects modern product development practices within a large enterprise context.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a significant level of autonomy, expertise, and responsibility. Senior designers are expected to lead design initiatives, mentor junior team members, and influence product strategy and execution. They are key contributors to the operational efficiency and effectiveness of the design function.

Reporting Structure: The role operates within Agile teams and collaborates with various cross-functional partners. Direct reporting is likely to a Design Lead, UX Manager, or Director of Digital Solutions, who oversees the operational delivery and strategic direction of the design team.

Operations Impact: The Senior UX/UI Product Designer's work has a direct impact on user engagement, customer satisfaction, and the operational efficiency of digital products. By creating intuitive and accessible interfaces, they reduce user friction, support better health outcomes, and contribute to the overall success and adoption of UMR's digital offerings. Their designs operationalize user needs into functional digital products.

Growth Opportunities:

• Leadership Development: Opportunity to lead design projects, mentor junior designers, and potentially move into team lead or management roles within the Digital Solutions team.

• Specialization: Deepen expertise in specific areas like mobile UX, accessibility, or user research within the healthcare domain.

• Cross-Functional Mobility: Gain experience across different product lines or business units within UnitedHealth Group, leveraging design skills in diverse healthcare contexts.

• Strategic Influence: Contribute to the strategic vision for digital product development and user experience across UMR.

• Continuous Learning: Access to training, workshops, and industry conferences to stay current with UX/UI trends and best practices.

📝 Enhancement Note: The "Senior" title implies that candidates are expected to hit the ground running with minimal supervision and contribute to the operational maturity of the design function. Growth opportunities are substantial within a company of this size, offering clear paths for specialization, leadership, and broader impact within the healthcare technology sector.

🌐 Work Environment

Office Type: The role is primarily remote but requires hybrid work for individuals located near Minneapolis or Washington D.C. (minimum 4 days in office). This suggests a blend of remote flexibility and in-person collaboration to foster team cohesion and innovation.

Office Location(s): While the role is remote, specific hybrid requirements apply to those near Minnetonka, Minnesota. This implies a physical office presence for local employees, likely equipped with collaborative spaces, meeting rooms, and standard office amenities.

Workspace Context:

• Collaborative Spaces: Offices are likely designed to facilitate teamwork, brainstorming, and cross-functional meetings, essential for Agile development and design reviews.

• Technology & Tools: Employees will have access to necessary hardware, software (including Figma, Adobe Creative Suite), and network infrastructure to perform their design duties effectively.

• Team Interaction: Opportunities for spontaneous discussions, design critiques, and team-building activities with colleagues in the office, complementing remote collaboration efforts.

• Focus Areas: Dedicated spaces or quiet zones may be available for focused design work and concentration.

Work Schedule: Standard 40-hour work week. While remote, a degree of flexibility may be offered, but adherence to project deadlines and team synchronization (especially within Agile sprints) is paramount. For hybrid roles, specific days in office will be communicated.

📝 Enhancement Note: The hybrid requirement for local hires points to a company culture that values both the flexibility of remote work and the benefits of in-person interaction for collaboration and team building. This balance is crucial for maintaining a cohesive and productive design team.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess basic qualifications and fit.

• Technical Interview/Portfolio Review: Candidates will likely present their portfolio, discussing specific projects, their design process, problem-solving approaches, and the impact of their work. Be prepared to discuss your contributions in detail.

• Skills Assessment/Design Challenge: A practical design exercise may be given to evaluate problem-solving skills, design thinking, and proficiency with design tools. This could involve a short design sprint or a specific problem to solve.

• Behavioral/Cultural Fit Interview: Questions will assess collaboration style, adaptability, communication skills, and alignment with UnitedHealth Group's values and the team's Agile methodology.

• Final Interview: May involve higher-level management or key stakeholders to confirm fit and discuss long-term contributions.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your senior-level UX/UI skills and experience relevant to healthcare and digital products.

• Tell a Story: For each project, clearly outline the problem, your process (research, ideation, design, testing), your specific role and contributions, the tools used, and the measurable outcomes or impact.

• Highlight Operations: Emphasize how your designs were implemented, any operational challenges encountered during development, and how you collaborated with engineering and product teams to overcome them.

• Showcase Tools: Demonstrate proficiency with Figma, Miro, and any experience with Adobe Experience Manager.

• Accessibility Focus: Clearly articulate how accessibility (WCAG) was integrated into your design process and solutions.

• Be Concise and Clear: Present your work in a structured, easy-to-understand manner.

Challenge Preparation:

• Understand the Context: If given a design challenge, clarify the problem statement, target audience, and any constraints.

• Think Aloud: Practice articulating your thought process, design decisions, and rationale as you work through the challenge.

• Focus on Process: Demonstrate your systematic approach to problem-solving, even if you don't complete a fully polished design.

• Consider Trade-offs: Be prepared to discuss the trade-offs you made and why.

📝 Enhancement Note: The interview process will likely be rigorous, focusing on both design craft and operational execution within a corporate, Agile environment. A strong portfolio that clearly articulates the design process and demonstrable impact is paramount. Candidates should prepare to discuss their experience in navigating complex organizational structures and collaborating effectively within cross-functional teams.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for interface design, wireframing, prototyping, and creating design systems. Proficiency is essential for creating intuitive, user-centered experiences.

• Miro: A collaborative online whiteboard platform used for brainstorming, user journey mapping, workflow visualization, and team ideation. Crucial for Agile team collaboration.

• Adobe Creative Suite: A suite of applications including Photoshop and Illustrator, likely used for asset creation, image manipulation, and detailed visual design elements.

• Adobe Experience Manager (AEM): Preferred for content management and digital experience delivery. Experience here indicates a need for designers who understand how their work integrates into enterprise content platforms.

Analytics & Reporting:

• Data Analysis Tools (e.g., Google Analytics, Adobe Analytics, internal BI tools): While not a primary design tool, understanding how to interpret data from these platforms (often provided by Data Analysts) is crucial for informing design decisions and measuring impact.

CRM & Automation:

• Internal Project Management Tools (e.g., Jira, Confluence): Likely used for managing tasks, tracking progress within Agile sprints, and documenting project details.

• Collaboration Platforms (e.g., Microsoft Teams, Slack): Used for day-to-day communication, team coordination, and information sharing.

📝 Enhancement Note: Proficiency with Figma and Miro is non-negotiable for this role, emphasizing collaborative and modern design workflows. Experience with Adobe Experience Manager is a significant plus, indicating a need for designers who can deliver assets and experiences that integrate seamlessly into an enterprise content management system, a key operational aspect of digital product delivery.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and addressing user needs to create effective and empathetic digital experiences.

• Collaboration: Valuing teamwork, open communication, and shared problem-solving across disciplines and departments.

• Innovation: Encouraging creative thinking, exploring new solutions, and embracing evolving technologies to improve healthcare delivery.

• Accountability: Taking ownership of design outcomes, ensuring quality, and driving projects to successful completion within established timelines.

• Data-Driven Decision Making: Utilizing data and analytics to inform design choices, validate hypotheses, and measure the impact of design solutions.

Collaboration Style:

• Agile Integration: Seamlessly integrates into Agile teams, participating actively in ceremonies and delivering iterative designs.

• Cross-Functional Partnership: Works closely with product managers, developers, business stakeholders, and data analysts, fostering a shared understanding and aligned goals.

• Constructive Feedback: Engages in and provides constructive feedback during design reviews and team discussions to elevate the quality of work.

• Knowledge Sharing: Actively participates in sharing best practices, design patterns, and learnings within the team and the broader organization.

📝 Enhancement Note: The emphasis on both user-centricity and data-driven decision-making indicates a balanced approach to design. The collaborative style within an Agile framework suggests a fast-paced, iterative environment where designers must be adept at communication and compromise to achieve operational goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Enterprise Complexity: Operating within a large organization like UnitedHealth Group can present challenges in terms of process, approvals, and integrating designs across various systems.

• Balancing Innovation with Operational Constraints: Finding the sweet spot between cutting-edge design and the practical, operational realities of development, budget, and existing technology stacks.

• Data Interpretation and Application: Effectively translating complex data analytics into actionable design improvements and communicating these insights to stakeholders.

• Maintaining Consistency Across Platforms: Ensuring a cohesive user experience and brand identity across diverse digital touchpoints (web, mobile, email).

• Adapting to Evolving Healthcare Landscape: Staying current with rapid changes in healthcare regulations, technology, and user expectations.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to specialized courses, workshops, and certifications in areas like UX research, interaction design, or accessibility.

• Healthcare Industry Insights: Opportunities to deepen understanding of the healthcare ecosystem, patient journeys, and regulatory requirements.

• Leadership and Mentorship Programs: Development pathways for individuals interested in leading design teams or mentoring junior talent.

• Exposure to New Technologies: Working with emerging tools and platforms used in digital product development within the healthcare sector.

• Cross-functional Exposure: Gaining insights into product management, engineering, and business strategy through close collaboration.

📝 Enhancement Note: The challenges are typical for senior roles in large enterprises, requiring strong problem-solving and adaptability. The growth opportunities are significant, offering clear paths for career advancement and skill enhancement within the specialized field of healthcare technology design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI challenge you faced in a previous role, detailing your process for solving it, the tools you used, and the measurable outcome. How did your solution impact the operational efficiency or user adoption of the product?"

• "How do you approach collaborating with product managers and developers in an Agile environment to ensure design vision is translated effectively into a functional product, considering potential downstream impacts?"

Company & Culture Questions:

• "What do you know about UnitedHealthcare and UMR, and how do you see your design expertise contributing to our mission of making healthcare work better for everyone?"

• "How do you align your design process with company values, particularly regarding user-centricity, collaboration, and data-driven decision-making?"

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, starting with an overview of your role and the project context.

• Focus on Process, Not Just Pixels: Detail your journey from problem identification through solutioning, emphasizing your decision-making rationale.

• Quantify Impact: Whenever possible, use metrics (e.g., increased conversion rates, reduced support tickets, improved task completion times) to demonstrate the value of your designs.

• Showcase Collaboration: Highlight instances where you worked effectively with cross-functional teams, including developers and product owners.

• Demonstrate Tool Proficiency: Be ready to discuss your experience with Figma, Miro, and any other relevant tools.

• Address Accessibility: Clearly explain how you incorporated WCAG standards into your design process.

📝 Enhancement Note: Interviewers will be looking for a blend of design skill, strategic thinking, operational awareness, and the ability to thrive in a collaborative, Agile environment. Be prepared to articulate not just what you designed, but why and how it was successfully implemented and what its impact was.

📌 Application Steps

To apply for this Senior UX/UI Product Designer position:

• Submit your application through the provided link on the UnitedHealth Group careers portal.

• Tailor your resume: Highlight experience with Figma, Miro, Agile methodologies, user-centered design, and any relevant healthcare industry experience. Quantify achievements with specific metrics where possible.

• Prepare your portfolio: Ensure it showcases your best work, clearly articulating your process, role, and impact. Be ready to present it and discuss specific projects in detail.

• Research UnitedHealth Group and UMR: Understand their mission, values, and recent initiatives in digital health to tailor your responses and demonstrate genuine interest.

• Practice your interview responses: Prepare for behavioral questions, scenario-based questions, and be ready to articulate your design philosophy and problem-solving approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.