UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: BOK Financial

Location: Denver, CO

Job Type: Full-Time

Category: Digital Design / User Experience

Date Posted: May 27, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Design and develop user-centered digital experiences across web and mobile applications, ensuring alignment with brand guidelines and enterprise design systems.

• Conduct user research and analyze behavior to inform design decisions, translating findings into actionable recommendations for product improvement.

• Collaborate with cross-functional teams, including UX peers, product owners, analysts, and developers, to deliver seamless and delightful user journeys.

• Champion accessibility and inclusive design principles throughout the product development lifecycle, ensuring all users can effectively interact with the products.

• Iteratively refine designs based on user feedback, technical constraints, and business objectives within an agile development environment.

📝 Enhancement Note: While the title is UX/UI Designer, the emphasis on "humanity-centered design principles," "discovery and analysis," and collaboration with "product owners, analysts, and developers" strongly indicates that this role is deeply integrated into the GTM (Go-To-Market) and product development lifecycle, impacting customer-facing applications and internal tools that drive business efficiency. The mention of "business goals" and "brand personality" further solidifies its strategic importance beyond just aesthetics.

📈 Primary Responsibilities

• Create intuitive and engaging digital experiences for web, Android, and iOS applications, adhering to established enterprise digital design systems and brand guidelines.

• Perform comprehensive user research, including discovery techniques and usability testing, to understand user behaviors and pain points, integrating these insights into design solutions.

• Partner with UX peers, product managers, business analysts, and engineering teams to ensure a cohesive and effective product development process from concept to launch.

• Champion and implement accessibility (WCAG compliance) and inclusive design best practices to ensure products are usable by everyone, regardless of ability.

• Translate complex user needs and business requirements into elegant, user-friendly interfaces that are both functional and aesthetically pleasing.

• Develop wireframes, mockups, prototypes, and high-fidelity designs, iterating based on feedback and testing.

• Contribute to the evolution and maintenance of the company's design system, ensuring consistency and scalability across all digital products.

• Analyze qualitative and quantitative data from user testing and product analytics to identify areas for design improvement and optimization.

📝 Enhancement Note: The responsibility to "utilize interpersonal skills to collaborate with peers, developers, and stakeholders" and "articulate design thinking to someone without UX experience" highlights the critical need for strong communication and influencing skills, essential for operations roles that bridge technical and business teams. The emphasis on "flexible process that adjusts based on timeline and impact" points towards an agile and results-oriented approach common in operations.

🎓 Skills & Qualifications

Education: Associate's Degree or 2+ years of equivalent relevant experience in UX, UI, Digital Design, or a related field.

Experience: Minimum of 2 years of progressive experience in User Experience (UX) and User Interface (UI) design, with a proven track record of designing for web and mobile applications. Experience working within agile development environments is highly desirable.

Required Skills:

• Design Software Proficiency: Fluent in Figma or similar industry-standard tools such as Sketch, Abstract, or Adobe XD for creating wireframes, mockups, and prototypes.

• Design System Familiarity: Experience working with or contributing to design systems, ensuring brand consistency and efficient design workflows.

• Mobile & Web Design Expertise: Proven experience with native app design (iOS and Android) and responsive web design principles.

• Guideline Adherence: Strong understanding of Material Design (Material.io) and Apple's Human Interface Guidelines.

• User-Centered Design: Deep understanding and application of humanity-centered design principles and user research methodologies.

• Accessibility & Inclusivity: Knowledge of and commitment to accessibility (e.g., WCAG) and inclusive design practices.

• Agile Methodologies: Familiarity with agile working environments and iterative product development processes.

• Communication & Collaboration: Excellent listening and communication skills, with the ability to articulate design thinking clearly to diverse audiences, including non-technical stakeholders.

• Problem-Solving: Strong organizational and problem-solving skills, with the ability to manage workload effectively and estimate capacity.

• Data Analysis: Understanding of discovery techniques, usability testing methodologies, and analysis of qualitative and quantitative data to inform design decisions.

Preferred Skills:

• UX Copywriting: Experience in User Experience (UX) copywriting.

• Product Management Acumen: Interest in product management principles and contributing to product strategy.

• Financial Services Industry Experience: Prior experience designing digital products within the financial services sector.

📝 Enhancement Note: The requirement for "interest in accessibility, inclusivity, and belonging" and "understanding of humanity-centered design" aligns with modern GTM and product development strategies that prioritize user satisfaction and broad market reach. The emphasis on "flexible process that adjusts based on timeline and impact" and "ability to manage your workload and estimate capacity" are critical for operations roles that require adaptability and efficient resource management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Demonstrate a minimum of 2-3 detailed case studies showcasing your UX/UI design process from problem identification to final solution, highlighting your role and contributions.

• Process Walkthroughs: Clearly articulate your design methodology, including user research, ideation, wireframing, prototyping, user testing, and iteration.

• Tool Proficiency Showcase: Include examples of your work created using Figma, Sketch, Adobe XD, or similar tools, demonstrating mastery of design software.

• Cross-Platform Design: Showcase examples of designs for both web and native mobile applications (iOS/Android), illustrating your understanding of platform-specific conventions.

• Design System Contribution: If applicable, include examples where you have worked with or contributed to a design system.

Process Documentation:

• Workflow Design: Present how you approach problem-solving and workflow design, showing how user needs and business objectives are integrated.

• Iterative Improvement: Illustrate examples of how you have used user feedback and data to iterate on designs and improve user experience.

• Accessibility Integration: Demonstrate how you incorporate accessibility standards and inclusive design principles into your design process.

📝 Enhancement Note: A strong portfolio is critical for UX/UI roles. For operations-minded candidates, this means not just showcasing aesthetics but demonstrating the process behind the design. Focus on how your designs solved a problem, improved efficiency, or met business goals, using data and user feedback as evidence. This aligns with the operations focus on measurable outcomes.

💵 Compensation & Benefits

Salary Range: $85,000 - $135,000 per year

• Note: This range is based on the provided salary information. Actual compensation may vary based on experience, qualifications, and location.

Benefits:

• Discretionary Bonus: Eligibility for a discretionary bonus program, offering potential for additional compensation based on company and individual performance.

• Health & Wellness: Comprehensive health insurance plans, likely including medical, dental, and vision coverage.

• Retirement Savings: Access to a 401(k) or similar retirement savings plan with potential company match.

• Paid Time Off: Generous paid time off (PTO) policy, including vacation, sick leave, and holidays.

• Professional Development: Opportunities for ongoing training, workshops, and potential support for certifications to enhance skills in UX/UI design and related areas.

• Employee Assistance Program: Access to resources for personal and professional well-being.

Working Hours: Standard full-time hours, typically 40 hours per week. While the role is on-site, flexibility may be offered depending on team needs and project deadlines.

📝 Enhancement Note: The salary range provided is competitive for a UX/UI Designer role with 2-5 years of experience in a major metropolitan area like Denver. The "Discretionary Bonus Type" suggests a performance-driven compensation structure, which is common in roles that contribute directly to business outcomes. The benefits listed are standard for a financial institution of BOK Financial's size and stability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services. BOK Financial Corporation Group operates multiple banking divisions and financial services entities, providing a stable and robust industry context for technology and design roles.

Company Size: BOK Financial is a large, established financial institution. This typically means structured processes, a focus on compliance, and a commitment to long-term growth and stability. For operations professionals, this often translates to opportunities for process improvement within a well-defined framework and a stable career path.

Founded: BOK Financial traces its roots back to 1910, indicating a long history of financial expertise and adaptation. This longevity suggests a culture that values experience, stability, and strategic planning.

Team Structure:

• The UX/UI team appears to be a centralized function supporting multiple product teams across different lines of business within BOK Financial. This structure allows for specialization and consistency in design practices.

• The role involves close partnership with "UX peers, product owners, analysts, and developers," indicating a matrixed reporting or project-based collaboration model.

Methodology:

• Humanity-Centered Design: The core methodology driving design efforts, ensuring user needs are at the forefront.

• Agile Development: The team works within agile environments, emphasizing iterative product development and continuous feedback loops.

• Data-Driven Decisions: Research, analysis of qualitative/quantitative data, and usability testing are integral to informing design choices.

• Collaborative Approach: Strong emphasis on teamwork, shared wins, and mutual respect, fostering a "We Achieve More Together" mentality.

Company Website: https://www.bokfinancial.com/

📝 Enhancement Note: BOK Financial's established presence in the financial services sector means operations roles will likely focus on optimizing established processes, enhancing security and compliance, and driving efficiency within a regulated environment. The culture emphasizes collaboration and initiative, suggesting that candidates who can demonstrate problem-solving skills and a proactive approach will be highly valued.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced individual contributor, requiring 2+ years of specialized experience in UX/UI design. It's a mid-level position focused on execution and design expertise within the digital product development lifecycle.

Reporting Structure: The designer will work closely with UX peers and report into a UX/Design leadership structure, while collaborating daily with cross-functional teams including product owners, analysts, and developers. This indicates a blend of functional and project-based reporting.

Operations Impact: As a UX/UI Designer, the impact is directly on the usability, accessibility, and overall effectiveness of digital products. This translates to improved customer satisfaction, increased adoption rates, and potentially higher conversion rates for financial products and services. Efficient and intuitive digital interfaces reduce support costs and enhance the bank's brand perception.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI, such as interaction design, information architecture, accessibility, or user research.

• Leadership Track: Progress into Senior UX/UI Designer roles, leading design initiatives, mentoring junior designers, and contributing more significantly to design strategy.

• Cross-Functional Movement: Potentially transition into related roles such as Product Management, Business Analysis, or UX Research, leveraging a strong understanding of user needs and product development.

• Continuous Learning: Access to training, conferences, and industry best practices to stay current with evolving design trends and technologies.

📝 Enhancement Note: For operations-minded candidates, this role offers a clear path to influence how customers and employees interact with BOK Financial's digital assets. Growth opportunities are likely to involve taking on more complex projects, leading design sprints, and potentially contributing to the strategic roadmap of digital product development, aligning with GTM objectives.

🌐 Work Environment

Office Type: On-site. The role is based at the Denver office, indicating a traditional in-office work environment.

Office Location(s): Denver, CO (specifically 80202). This is a central business district location, likely offering good accessibility via public transport and proximity to amenities.

Workspace Context:

• Collaborative Spaces: The team culture emphasizes collaboration, suggesting access to shared workspaces, meeting rooms, and potentially design studios designed for teamwork and brainstorming.

• Technology & Tools: Access to necessary design software (Figma, Sketch, etc.), hardware, and potentially internal company systems required for development and collaboration.

• Cross-Functional Interaction: The environment will facilitate regular interaction with product teams, developers, and business stakeholders, fostering a dynamic and communicative workday.

Work Schedule: The standard work schedule is likely Monday through Friday, 40 hours per week. While on-site, there might be some flexibility for project needs, but the primary expectation is consistent presence in the office.

📝 Enhancement Note: An on-site environment in a major financial institution often means a structured, professional atmosphere. Operations professionals thrive in environments where they can directly collaborate with teams, observe workflows, and contribute to process improvements through direct interaction and observation, which an on-site setting facilitates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Hiring Manager Interview: A discussion focused on your background, experience, and alignment with the team's needs.

• Design Challenge/Portfolio Review: A practical exercise or in-depth review of your portfolio. This is where you'll demonstrate your design thinking, process, and problem-solving skills. Be prepared to walk through your case studies, explaining your rationale, challenges, and outcomes.

• Cross-Functional Interviews: Interviews with UX peers, product owners, analysts, and/or developers to assess collaboration skills and technical understanding.

• Final Interview: Potentially a conversation with a senior leader to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Tell a Story: For each case study, clearly outline the problem, your role, the process you followed, the solutions you designed, and the measurable impact or outcomes.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) effectively to illustrate your design decisions and the user journey.

• Highlight Process: Emphasize your thought process, research methodology, and how you addressed constraints or challenges. This is crucial for operations-minded reviewers who value methodology.

• Quantify Impact: Wherever possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Tailor to the Role: Highlight projects that align with financial services or complex digital product design.

Challenge Preparation:

• Understand the User: If given a problem, focus on identifying the user and their needs first.

• Think Iteratively: Demonstrate how you would approach an iterative design process, considering feedback and potential pivots.

• Articulate Trade-offs: Be prepared to discuss design decisions and the trade-offs involved (e.g., balancing user needs with business constraints or technical feasibility).

• Focus on Clarity: Present your ideas clearly and concisely, as you would need to do with non-design stakeholders.

📝 Enhancement Note: The emphasis on a "design challenge" or "portfolio review" means candidates should prepare to not just present work but explain the why and how. For operations candidates, this is an opportunity to showcase analytical skills, process thinking, and the ability to tie design outcomes to business objectives.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: The primary tool mentioned, indicating a strong need for proficiency in this collaborative design platform.

• Sketch, Abstract, Adobe XD: Familiarity with these alternative or complementary tools is also valued, suggesting a need for broad design software competency.

Prototyping & Collaboration:

• Figma/Sketch/XD: These tools often include robust prototyping capabilities.

• Abstract: Useful for version control and team collaboration on design files.

Design System Resources:

• Material Design (Material.io): Understanding and application of Google's Material Design system.

• Human Interface Guidelines (HIG): Adherence to Apple's design principles for iOS applications.

• Internal Design Systems: The role requires designing within the company's existing enterprise digital design system.

Development Environment Context:

• Agile: Familiarity with agile working environments implies interaction with tools like Jira, Confluence, or similar project management and documentation platforms.

• Web & Mobile Platforms: Understanding of the underlying technologies and constraints for web, Android, and iOS development.

📝 Enhancement Note: Proficiency in Figma is paramount. Candidates should be prepared to discuss how they use these tools for collaboration, version control, and efficient workflow management, mirroring the operational efficiency expected in GTM roles.

👥 Team Culture & Values

Operations Values:

• Humanity-Centered: A core value that drives all design decisions, ensuring user needs are prioritized.

• Collaborative: Strong emphasis on teamwork, shared ownership, and mutual support ("We Achieve More Together").

• Conscientious & Quality-Oriented: A commitment to delivering high-quality work and paying attention to detail.

• Goal-Oriented: A focus on achieving objectives and driving product success.

• Initiative & Ownership: Team members are encouraged to take ownership of their work and drive processes forward.

Collaboration Style:

• Cross-Functional Integration: Daily interaction and close partnership with UX peers, product owners, analysts, and developers.

• Open Communication: Transparent communication is valued, with an emphasis on clear articulation of design thinking to all stakeholders.

• Mentorship: Opportunities for mentorship within the team, fostering continuous learning and skill development.

• Supportive Leadership: Managers are accessible and supportive, empowering team members to succeed.

📝 Enhancement Note: The team culture at BOK Financial emphasizes a blend of individual responsibility and collective success. For operations professionals, this means understanding how to contribute to team goals while also taking initiative on specific tasks and projects, fostering a proactive and results-driven approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: A common challenge in any design role, requiring creative problem-solving to find optimal solutions that satisfy users, meet business objectives, and are technically feasible.

• Adhering to Enterprise Design Systems & Brand Guidelines: Ensuring consistency across a large organization while still innovating and meeting specific product needs.

• Designing for Diverse User Groups: Catering to the varied needs of customers and employees within the financial services sector.

• Navigating Agile Development Cycles: Adapting designs and processes to fit iterative development sprints and changing project requirements.

Learning & Development Opportunities:

• Skill Deepening: Opportunities to enhance expertise in advanced UX/UI techniques, accessibility standards, and user research methodologies.

• Industry Best Practices: Staying current with the latest design trends, tools, and technologies through continuous learning.

• Cross-Disciplinary Knowledge: Gaining exposure to product management, business analysis, and software development processes through close collaboration.

• Mentorship Programs: Learning from experienced designers and leaders within the organization.

📝 Enhancement Note: The challenges presented are typical for a UX/UI role in a large corporation. For operations-minded individuals, these challenges are seen as opportunities to apply analytical thinking, process optimization skills, and a data-driven approach to find effective solutions.

💡 Interview Preparation

Strategy Questions:

• Design Process Deep Dive: Be prepared to walk through a complex design project from your portfolio, explaining your methodology, decision-making process, and how you handled challenges. Focus on your process and rationale.

• Problem-Solving Scenarios: Expect hypothetical scenarios related to designing financial products or improving existing digital interfaces. Demonstrate how you would approach the problem, research user needs, and propose solutions.

• Collaboration & Communication: Discuss how you collaborate with developers, product managers, and stakeholders. How do you handle disagreements or differing opinions on design direction? How do you articulate complex design concepts to non-designers?

Company & Culture Questions:

• BOK Financial's Digital Presence: Research BOK Financial's current digital offerings (website, mobile app) and identify potential areas for UX/UI improvement from your perspective.

• Financial Services UX: Discuss your understanding of UX challenges and opportunities specific to the financial services industry (e.g., trust, security, complex transactions).

• Team Fit: Be ready to discuss how your values and working style align with the team's collaborative and conscientious culture.

Portfolio Presentation Strategy:

• Focus on Impact: Clearly articulate the business value and user benefits of your design solutions. Quantify outcomes whenever possible.

• Showcase Your Process: Don't just show final screens; explain the journey, the research, the iterations, and the reasoning behind your choices. This is critical for demonstrating operations-level thinking.

• Be Concise and Clear: Present your work logically and efficiently, respecting the interviewer's time.

• Prepare for Questions: Anticipate questions about your design decisions, trade-offs, challenges, and how you measure success.

📝 Enhancement Note: For operations candidates, the interview is an opportunity to showcase not just design skills but also analytical thinking, problem-solving capabilities, and a user-centric approach that drives business results. Emphasize how your design process leads to efficiency, user satisfaction, and achieves business objectives.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the BOK Financial careers portal at https://jobs.bokf.com/job/Denver-UXUI-Designer-CO-80202/1394446800/.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your ability to design user-centered solutions for complex applications, ideally within or related to the financial services industry. Showcase your process for research, iteration, and collaboration.

• Resume Optimization: Ensure your resume clearly articulates your experience with UX/UI design tools (Figma, Sketch, etc.), humanity-centered design principles, accessibility standards, and agile methodologies. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process and rationale. Prepare case studies that showcase problem-solving, user impact, and how your designs align with business goals. Research BOK Financial's product offerings.

• Company Research: Understand BOK Financial's mission, values, and its position in the financial services industry. Consider how your design contributions can support their strategic objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.