UX Writing Consultant

📍 Job Overview

Job Title: UX Writing Consultant

Company: Maarut

Location: Quebec City/Montreal, QC, Canada

Job Type: Contract

Category: Operations (Content & Digital Strategy)

Date Posted: 2026-06-12

Experience Level: Mid-Senior (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Drive the integration of digital content by reviewing, adapting, and harmonizing existing web copy to meet client website standards.

• Ensure all content adheres strictly to established brand voice and user experience (UX) guidelines, prioritizing a user-centered approach.

• Collaborate extensively with cross-functional teams, including UX, UI, SEO, IT, and Product Management, within an agile framework.

• Uphold impeccable English writing standards as the primary language for project deliverables, critical for content integration.

📝 Enhancement Note: While the title is "UX Writing Consultant," the responsibilities of reviewing, adapting, and harmonizing existing content for integration into client websites, ensuring alignment with brand voice and UX standards, strongly suggest a role within GTM Operations or Digital Operations, specifically focused on content strategy and execution for client-facing platforms. This role requires a deep understanding of operations processes for content management and digital asset deployment.

📈 Primary Responsibilities

• Conduct comprehensive audits of existing web content to identify areas for revision and harmonization.

• Adapt and rewrite content to align with Maarut's brand voice, UX best practices, and client-specific requirements.

• Ensure content meets all accessibility standards (WCAG) and SEO best practices to maximize visibility and user engagement.

• Collaborate with UX/UI designers to ensure content effectively supports the user journey and interface design.

• Work closely with IT and Product Management to facilitate seamless content integration into client websites and digital platforms.

• Participate actively in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure timely delivery and iterative improvements.

• Maintain and utilize specialized digital and business vocabulary relevant to the insurance and financial services sectors.

📝 Enhancement Note: The emphasis on "harmonize existing content for integration into clients current website" and collaboration with "UX, UI, SEO, IT, product management" indicates a focus on operationalizing content strategy for client delivery, which is a key function within GTM and Revenue Operations. This role is less about pure content creation and more about the systematic deployment and refinement of content assets for client success.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Communication, Linguistics, or a closely related field.

• Master's degree in Interaction Design is considered a strong asset. Experience:

• Minimum of 6 years of dedicated experience in UX writing and digital content strategy within a digital environment.

• All 6 years of experience must be specifically in UX/Web writing; general writing or communications experience does not substitute for this requirement.

• Proven experience working effectively within an agile development environment, actively participating in iterative cycles. Required Skills:

• Mastery of UX writing principles, user-centered design methodologies, and content strategy.

• Exceptional command of English with impeccable written and verbal communication skills.

• Demonstrated understanding and application of SEO best practices for web content.

• Proficiency in adhering to and implementing accessibility standards (e.g., WCAG guidelines).

• Functional French proficiency for effective internal collaboration and communication with Quebec-based teams.

• Experience collaborating with multidisciplinary teams (UX, UI, SEO, IT, Product Management).

• Ability to work effectively in an agile context, adapting to iterative development cycles. Preferred Skills:

• Proficiency in interaction design principles.

• Familiarity with JIRA and Confluence for project management and documentation.

• Knowledge of the insurance or financial services industry, including relevant specialized vocabulary.

📝 Enhancement Note: The explicit requirement for "impeccable English" as the primary writing language, coupled with "functional French," highlights the need for candidates who can navigate cross-cultural and multilingual operational environments. The distinction between "marketing or journalistic writer" and a "user-centered approach" firmly places this role within operations, focusing on functional content delivery rather than persuasive marketing copy.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 detailed case studies demonstrating UX writing expertise in digital environments.

• For each case study, clearly articulate the user problem, your role, the UX writing solutions implemented, and measurable outcomes.

• Highlight projects where you adapted or harmonized existing content for new platforms or integrations, emphasizing process and results.

• Include examples that demonstrate your understanding and application of SEO and accessibility standards.

• Provide evidence of collaboration with multidisciplinary teams and experience within an agile workflow. Process Documentation:

• Demonstrate experience in documenting UX writing processes, style guides, and content governance frameworks.

• Showcase how you have contributed to or developed content integration workflows for digital platforms.

• Evidence of how you have measured content effectiveness and iterated based on performance data.

📝 Enhancement Note: Given the role's focus on content integration and harmonization, a portfolio that illustrates process-oriented work – such as content audit methodologies, style guide adherence, and integration project examples – will be highly valued. Candidates should be prepared to discuss the operational steps involved in their UX writing projects.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for a UX Writing Consultant with 6+ years of experience in Quebec City/Montreal, Canada, is CAD $80,000 - $110,000 annually, depending on experience, specific skills, and the contract duration.

Benefits:

• Contract-based compensation, offering flexibility and potential for project-based bonuses.

• Opportunity to work on impactful client integration projects within the financial services sector.

• Exposure to diverse multidisciplinary teams and agile methodologies.

• Professional development opportunities through project work and potential for future engagements.

• Collaborative work environment focused on best practices in UX and digital content. Working Hours:

• Standard full-time hours, approximately 40 hours per week.

• Flexibility may be offered based on project needs and team collaboration, within the context of an agile sprint.

📝 Enhancement Note: As this is a contract role, specific benefits like health insurance, paid time off, and retirement plans are typically managed by the contractor's own business or through a third-party agency. The salary estimate is based on industry benchmarks for contract UX writers in major Canadian cities with comparable experience and skill sets, adjusted for the cost of living in Quebec.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting / Digital Transformation Services

Company Size: Maarut appears to be a mid-sized firm, likely employing between 50-250 professionals, suggesting a dynamic and collaborative environment where individual contributions are highly visible. This size often allows for direct interaction with leadership and cross-functional teams.

Founded: While the founding date is not specified, Maarut's presence suggests a company established enough to undertake significant client integration projects, likely with a focus on modern digital solutions.

Team Structure:

• The UX Writing Consultant will likely be part of a project-specific team, reporting to a Project Manager or a Lead UX Designer/Content Strategist.

• This team will be multidisciplinary, including UX/UI designers, SEO specialists, IT integration experts, and product managers.

• Collaboration will be key, requiring seamless communication and integration with client-side teams as well. Methodology:

• The primary methodology is Agile, emphasizing iterative development, continuous feedback, and cross-functional teamwork.

• Content integration and harmonization processes will follow structured workflows designed for efficiency and accuracy.

• Data-driven decision-making will be encouraged, utilizing UX research and performance metrics to inform content adaptations.

Company Website: www.maarutinc.com

📝 Enhancement Note: Maarut's engagement in "web content integration projects resulting from organizational change" points to a company that helps clients navigate digital transformations. This implies a culture that values adaptability, problem-solving, and client-focused solutions, all of which are core to operational success in consulting.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level consultant, requiring significant specialized experience (6+ years) and demonstrated mastery of UX writing principles, SEO, and accessibility. It's a hands-on execution role with a strategic component in content harmonization.

Reporting Structure: The consultant will likely report to a Project Lead or Manager within Maarut, with close collaboration and dotted-line reporting to client-side stakeholders or project teams.

Operations Impact: The consultant's work directly impacts the success of client website integrations, influencing user experience, client satisfaction, and the operational efficiency of content deployment for Maarut's clients.

Growth Opportunities:

• Deepen expertise in specific sectors like insurance and financial services through project work.

• Develop advanced skills in content strategy, information architecture, and digital transformation consulting.

• Gain experience managing complex content integration projects and leading smaller teams.

• Potential for long-term contract extensions or opportunities for permanent roles within Maarut or its clients.

• Expand proficiency with project management tools like JIRA and Confluence.

📝 Enhancement Note: This role offers growth by deepening expertise in a niche area of digital operations (content integration) and by providing exposure to various client environments and operational challenges within the financial sector. Success here can lead to more senior consulting roles or specialized content operations management positions.

🌐 Work Environment

Office Type: This is an on-site role, suggesting a professional office environment with dedicated workspaces. It implies a collaborative setting where in-person communication and team synergy are prioritized for project execution.

Office Location(s): The role is based in Quebec City/Montreal, QC, Canada, offering access to these major metropolitan areas and their professional networks.

Workspace Context:

• Expect a dynamic office environment conducive to focused work and team collaboration.

• Access to standard office technology and potentially specialized UX/content tools.

• Opportunities for direct interaction with colleagues, fostering a strong team dynamic and knowledge sharing.

• The environment will likely support agile methodologies, with teams working in close proximity or in agile "squads." Work Schedule:

• A standard 40-hour work week is expected.

• While primarily on-site, occasional flexibility might be available depending on project demands and team agreements, but the core expectation is presence at the designated office location.

📝 Enhancement Note: The on-site requirement suggests a preference for collaborative workflows, which is common in consulting environments where client interaction and rapid team alignment are critical. This also implies a structured work schedule typically associated with professional services.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience against core requirements (UX writing, SEO, accessibility, English proficiency, agile experience).

• Technical Interview: A discussion focused on UX writing principles, your approach to content harmonization, and how you handle user-centered design challenges. Be prepared to walk through specific examples from your portfolio.

• Skills Assessment/Challenge: A practical exercise, potentially involving a content critique, adaptation task, or a short writing sample based on a given scenario. This will test your writing skills, understanding of UX, and ability to apply brand voice.

• Team/Cultural Fit Interview: A conversation with project leads or team members to assess your collaboration style, experience in agile environments, and fit with Maarut's and the client's culture.

• Final Interview: Possibly with senior management, focusing on strategic thinking, problem-solving abilities, and overall fit for the consulting role.

Portfolio Review Tips:

• Organize your portfolio logically, grouping projects by type or skill demonstrated (e.g., Content Harmonization, UX Writing for Digital Products, SEO Content).

• For each case study, clearly state the project goal, your specific responsibilities, the challenges faced, the solutions you implemented, and the quantifiable results. Use metrics where possible.

• Emphasize projects where you demonstrated the ability to adapt existing content, adhere to brand voice, and meet UX/SEO/accessibility standards.

• Be ready to discuss your process for content audits, style guide development, and collaboration with technical and design teams.

• Ensure your portfolio clearly showcases your impeccable English writing and functional French capabilities. Challenge Preparation:

• Review common UX writing challenges, such as simplifying complex information, improving user flows through copy, and optimizing content for search.

• Practice adapting content for different audiences and platforms, maintaining a consistent brand voice.

• Familiarize yourself with current accessibility standards (WCAG 2.1 AA) and SEO best practices for web content.

• Prepare to articulate your thought process clearly and concisely, as if you were explaining it to a multidisciplinary team.

📝 Enhancement Note: The emphasis on "impeccable English" and "functional French" means your application and interview responses should reflect this. The portfolio review will be critical, especially for demonstrating past successes in content integration and harmonization, which are core operational tasks for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Content Management Systems (CMS): Familiarity with various CMS platforms for content deployment and management is beneficial.

• UX Writing Tools: Experience with tools for content planning, auditing, and collaboration (e.g., GatherContent, Contentful, or similar).

• Project Management: Proficiency in JIRA and Confluence is a significant asset for agile workflow management and documentation.

Analytics & Reporting:

• SEO Tools: Experience with tools like Google Analytics, SEMrush, or Ahrefs to understand content performance and inform optimization.

• Accessibility Checkers: Familiarity with tools to audit content for accessibility compliance.

CRM & Automation:

• While not explicitly a CRM role, understanding how content integrates with customer journeys and marketing automation platforms can be advantageous.

📝 Enhancement Note: The mention of JIRA and Confluence as assets strongly suggests that Maarut and its clients operate within agile frameworks that rely heavily on these tools for task management, documentation, and team communication. Demonstrating proficiency here will be a key differentiator.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the end-user's needs through clear, intuitive content.

• Collaboration: A strong emphasis on teamwork, open communication, and mutual support across diverse disciplines.

• Excellence: A drive for high-quality output, meticulous attention to detail, and adherence to professional standards.

• Adaptability: A willingness to embrace change, work within agile frameworks, and respond effectively to evolving project requirements.

• Efficiency: A focus on streamlining processes and delivering value effectively through optimized content and workflows.

Collaboration Style:

• Highly collaborative, requiring active participation in multidisciplinary teams.

• Expect a culture of constructive feedback and iterative improvement, common in agile environments.

• Emphasis on clear, concise communication, especially given the primary use of English for deliverables.

• Knowledge sharing and continuous learning are encouraged to maintain best practices in UX writing and digital strategy.

📝 Enhancement Note: The company's focus on "harmonizing existing content" and working with "clients" suggests a service-oriented culture that values client satisfaction and operational efficiency. The emphasis on user-centered design aligns with modern GTM and operational best practices.

⚡ Challenges & Growth Opportunities

Challenges:

• Content Harmonization: Effectively merging diverse content sets while maintaining a consistent brand voice and UX.

• Cross-Functional Alignment: Bridging communication gaps between UX, UI, SEO, IT, and product teams to ensure cohesive content integration.

• Technical & Domain Vocabulary: Mastering specialized terminology within the insurance and financial services sectors.

• Agile Workflow Integration: Adapting to the fast-paced, iterative nature of agile development and project management.

Learning & Development Opportunities:

• Specialized Sector Knowledge: Gaining deep insights into the insurance and financial services industries.

• Advanced UX Writing Techniques: Refining skills in complex content strategy, information architecture, and microcopy.

• Consulting Skills: Developing client-facing communication, project management, and stakeholder management abilities.

• Agile Best Practices: Becoming highly proficient in agile methodologies and collaborative tools.

📝 Enhancement Note: This role presents an excellent opportunity to hone skills in a critical area of digital operations: content strategy execution for client platforms. The challenges are directly related to operationalizing content for business impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to harmonize existing content from multiple sources for a new platform. What was your process, and what were the key challenges and outcomes?" (Focus on process, collaboration, and results.)

• "How do you ensure your UX writing aligns with both brand voice and technical/accessibility standards simultaneously?" (Demonstrate your understanding of balancing multiple operational requirements.)

• "Walk us through your approach to collaborating with UX designers, SEO specialists, and developers on a digital content project." (Highlight your cross-functional operational skills.)

• "How do you prioritize tasks and manage your workload within an agile sprint, especially when dealing with content integration?" (Showcase your time management and agile process adherence.) Company & Culture Questions:

• "What interests you about Maarut and our focus on web content integration projects?" (Research Maarut's services and client type.)

• "How do you contribute to a collaborative team environment, particularly in an on-site setting?" (Emphasize your teamwork and communication skills.)

• "What is your understanding of the differences between marketing writing and UX writing?" (Reinforce your user-centered operational focus.) Portfolio Presentation Strategy:

• Select 2-3 key projects that best showcase your content harmonization, UX writing, SEO, and accessibility skills.

• For each project, clearly articulate the business problem, your specific contribution, the operational steps you took, and the impact (quantifiable metrics are ideal).

• Be prepared to discuss how you adapted content, managed feedback, and collaborated with other disciplines.

• For any case studies involving financial or insurance sectors, highlight your ability to handle specialized vocabulary and complex information.

📝 Enhancement Note: Be ready to discuss your experience with JIRA and Confluence, even if it's just foundational knowledge. Your ability to articulate your process and demonstrate practical application of UX writing principles in an operational context will be key.

📌 Application Steps

To apply for this UX Writing Consultant position:

• Submit your application through the provided Zoho Recruit link.

• Tailor your resume: Highlight your 6+ years of dedicated UX/web writing experience, focusing on roles and responsibilities that align with content integration, harmonization, UX, SEO, and accessibility.

• Curate your portfolio: Ensure it prominently features case studies demonstrating your ability to adapt and harmonize existing content, your understanding of user-centered design, and your experience in agile environments.

• Prepare for the interview: Practice articulating your UX writing process, collaboration strategies, and how you handle operational challenges, particularly those related to content integration and technical requirements.

• Research Maarut: Understand their services, client base, and approach to digital transformation to better articulate your fit and interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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