UX Writer (UK Remote)

📍 Job Overview

Job Title: UX Writer (UK Remote)

Company: Turnitin, LLC

Location: Leeds, England, United Kingdom

Job Type: Full-time

Category: UX Writing / Content Design

Date Posted: 2026-08-04T15:51:51.846

Experience Level: 2-7 years

Remote Status: Remote Solely

🚀 Role Summary

• Develop and refine clear, user-centered product content, including interface copy, error messages, and onboarding flows, to enhance user experience and product usability.

• Collaborate closely with UX Designers, Product Managers, and cross-functional teams throughout the product development lifecycle, providing expert content feedback from concept to delivery.

• Apply established UX writing principles, style guides, accessibility standards, and user research insights to ensure consistency, clarity, and user-friendliness across all product interactions.

• Champion a data-driven approach by transforming user research and product analytics into actionable content recommendations that directly inform product decisions and improve user outcomes.

• Actively participate in an Agile sprint process, utilizing project tracking tools like Jira to manage workload, prioritize tasks, and ensure timely delivery of high-quality content.

📝 Enhancement Note: This role specifically targets a UX Writer with a strong foundation in technical writing and a proven ability to connect content strategy with user needs, product goals, and business outcomes within a fast-paced, collaborative environment. The emphasis is on practical application of UX writing principles and influencing product decisions through data and clear communication.

📈 Primary Responsibilities

• Craft and meticulously edit concise, compelling UX copy for various product interfaces, including UI text, system messages, and user onboarding sequences, ensuring a seamless and intuitive user journey.

• Author and enhance user guidance documentation, release notes, and in-product help content to effectively support users and communicate product updates and features.

• Actively participate in design reviews and product strategy sessions, offering critical content insights and advocating for user-centered content solutions that align with broader product objectives.

• Translate complex technical information and user research findings into easily understandable and actionable content, ensuring product accessibility and inclusivity for a diverse user base.

• Manage feedback loops with diverse stakeholders, including engineering, product management, and design, by confidently articulating content rationale and constructively incorporating feedback to refine content.

• Utilize Jira for efficient task management, sprint planning, and progress tracking, ensuring alignment with Agile development methodologies and project timelines.

• Contribute to the evolution and maintenance of the company's content style guide, ensuring brand consistency and adherence to best practices in UX writing.

📝 Enhancement Note: The responsibilities highlight a hands-on role requiring not only strong writing skills but also strategic input into product design and a deep understanding of Agile workflows. The emphasis on transforming data into content recommendations and managing stakeholder feedback is crucial for this position.

🎓 Skills & Qualifications

Education: Bachelor’s degree in English, Writing, Technical Communication, Human-Computer Interaction, UX Design, Linguistics, Communications, Education, or a related field, or equivalent practical experience.

Experience: 2–7 years of industry experience in UX writing, technical writing, or related fields (e.g., education, communications, product management) with a focus on user-centered product content.

Required Skills:

• Demonstrated expertise in writing and refining user-centered product content, including interface copy, product guidance, and onboarding materials.

• Exceptional writing, editing, and proofreading skills, with a keen eye for grammar, spelling, punctuation, and overall clarity.

• Proven ability to manage multiple project work tracks concurrently across different product surfaces, prioritizing effectively in a dynamic environment.

• A strong portfolio showcasing a variety of writing samples and methodologies, demonstrating tangible outcomes and the impact of your work on user experience and product goals.

• Proficiency in transforming data-driven insights from user research and analytics into actionable content recommendations that directly influence product decisions.

• Confident and effective communication skills for presenting content rationale to diverse stakeholders and managing constructive feedback loops.

• Experience working within Agile development methodologies and utilizing project tracking tools such as Jira for workflow management.

• Understanding of UX writing principles, content strategy, and accessibility considerations in product design. Preferred Skills:

• Experience with Content Management Systems (CMS) such as Zendesk and creating structured content using HTML markup.

• Experience in writing for and around AI-powered products, understanding the nuances of communicating AI functionality and implications.

• Outstanding interpersonal skills with a proven ability to build relationships and influence cross-functional teams, fostering a collaborative environment.

• Demonstrated track record of effective collaboration within diverse, global team settings.

📝 Enhancement Note: The experience range (2-7 years) suggests this role is suitable for mid-level professionals who can operate independently but also contribute to team strategy. The emphasis on data-driven insights and stakeholder management indicates a need for strategic thinking beyond pure writing execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a range of UX writing projects, clearly articulating the problem, your approach, and the measurable impact on user experience and product goals.

• Specific examples of UI text, error messages, onboarding flows, and user guidance content that showcase your ability to create clear, concise, and user-centered copy.

• Evidence of how you have applied user research, data analysis, and UX principles to inform your content decisions and drive product improvements.

• Documentation or case studies detailing your process for collaborating with design, product, and engineering teams, including how you managed feedback and iterated on content. Process Documentation:

• Demonstrate your understanding of the end-to-end product development process and how UX writing integrates into each phase, from discovery and design to implementation and post-launch analysis.

• Provide examples of your workflow for creating, reviewing, and approving product content, including any style guides or content principles you adhere to or have helped develop.

• Showcase your ability to use tools like Jira to track content development tasks, manage dependencies, and communicate progress within an Agile framework.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should be prepared to showcase not just writing samples, but also the strategic thinking, process, and impact behind their work, highlighting their ability to influence product outcomes.

💵 Compensation & Benefits

Salary Range:

Given the UK remote location and the 2-7 years of experience requirement, a competitive salary range for a UX Writer in the UK is estimated between £45,000 - £70,000 per annum. This range is based on industry benchmarks for similar roles in the UK tech and education sectors, considering the remote-first culture and the specialized skills required.

Benefits:

• Remote-First Culture: Empowering you to work with purpose and accountability in a way that best suits you, promoting work-life balance.

• Health Care Coverage*: Comprehensive medical coverage to support your well-being.

• Education Reimbursement*: Opportunities for continued learning and professional development.

• Competitive Paid Time Off: Generous leave allowance to rest and recharge.

• Self-Care Days: Dedicated days to prioritize personal well-being.

• National Holidays*: Observance of national holidays.

• 2 Founder Days + Juneteenth Observed: Additional paid days off to recognize company milestones and important cultural observances.

• Paid Volunteer Time*: Encouragement and support for giving back to the community.

• Charitable Contribution Match*: Company support for your philanthropic efforts.

• Monthly Wellness or Home Office Reimbursement*: Allowance to support your physical and mental health, and to optimize your remote workspace.

• Access to Modern Health (mental health platform): Resources to support mental well-being.

• Parental Leave*: Supportive leave policies for new parents.

• Retirement Plan with match/contribution*: Financial planning support for the future.

Working Hours: Standard full-time working hours (approximately 40 hours per week) with flexibility offered through the remote-first culture, allowing for autonomy in managing work schedules to best suit personal productivity and well-being.

📝 Enhancement Note: Salary estimation is based on general UK market data for UX Writers with mid-level experience, adjusted for the remote nature of the role. The extensive list of benefits provided by Turnitin underscores a commitment to employee well-being and professional growth, which is a significant factor for potential candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education Technology (EdTech) - Turnitin is a recognized innovator, providing solutions for academic integrity and learning outcomes for educational institutions worldwide.

Company Size: Large (Over 1,000 employees globally, as indicated by Turnitin's presence in over 35 countries and being a recognized innovator). This size suggests established processes, a global reach, and opportunities for diverse project involvement.

Founded: Over 25 years ago, indicating a mature company with a stable history and deep expertise in its field.

Team Structure:

• The UX Writer will likely be part of a broader UX team, which includes UX Designers, UX Researchers, and potentially other Content Designers or Strategists. This team collaborates closely with Product Managers and Engineering teams.

• The reporting structure is not explicitly detailed, but it's common for UX Writers to report into a UX Design Lead, Content Design Lead, or Product Management function.

• Cross-functional collaboration is a core aspect of the role, requiring close partnerships with Product, Design, Engineering, and potentially Marketing and Customer Support teams. Methodology:

• Data Analysis & Insights: The role emphasizes using user research outcomes and product data to inform content decisions, indicating a data-driven approach to product development.

• Workflow Planning & Optimization: UX Writers contribute to making complex user experiences clearer, more consistent, and easier to use, directly impacting workflow efficiency for users.

• Automation & Efficiency: While not explicitly stated for the UX Writer, the company's focus on technology suggests an environment that values efficient processes, which UX writing contributes to by reducing user confusion and support needs.

Company Website: https://www.turnitin.com/

📝 Enhancement Note: Turnitin's established presence in the EdTech sector, combined with its remote-first culture and emphasis on data-driven decision-making, creates a unique work environment. The company's values, particularly "Customer Centric," "Passion for Learning," and "One Team," are key indicators of its operational ethos.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Writer, requiring 2-7 years of industry experience. It involves significant autonomy in content creation and a strong influence on product decisions, moving beyond basic content generation to strategic content design.

Reporting Structure: The UX Writer will report into a lead within the UX or Product department. They will work collaboratively within a cross-functional team structure, interacting daily with UX Designers, Product Managers, and Engineers. This structure allows for exposure to various aspects of product development.

Operations Impact: The UX Writer's impact is directly tied to improving user experience, reducing friction in product adoption and usage, and enhancing overall product clarity. By making complex educational technology more accessible, they contribute to Turnitin's mission of improving learning outcomes and ensuring academic integrity. This role influences user satisfaction, product adoption rates, and potentially reduces support costs through clear, effective communication.

Growth Opportunities:

• **Skill