UX Lead

📍 Job Overview

Job Title: UX Lead

Company: Doutor Finanças

Location: Lisboa, Portugal

Job Type: Permanent term contract (Full-time)

Category: Product Design & User Experience Leadership

Date Posted: 2026-06-08

Experience Level: 5-10 Years

Remote Status: Hybrid (Flexible, with office presence in Miraflores, Lisboa)

🚀 Role Summary

• Lead the overall UX strategy and execution for Doutor Finanças' suite of digital products, ensuring a cohesive and high-quality user experience.

• Drive the development and continuous improvement of the UX team, fostering individual growth and team autonomy.

• Translate complex business needs into intuitive, usable, and desirable user-centric solutions, with a focus on innovation and AI integration.

• Ensure seamless collaboration and alignment between UX, Product, and Technology teams, as well as with external stakeholders.

• Champion best practices in UX research, UI design, and product discovery within an Agile framework.

📝 Enhancement Note: The role of UX Lead at Doutor Finanças is positioned as a critical leadership function, requiring not only deep technical expertise in UX/UI but also strong people management and strategic product thinking. The emphasis on AI integration and a "startup with solid growth" environment suggests a dynamic and forward-thinking team.

📈 Primary Responsibilities

• Strategic UX Leadership: Define and implement the overarching UX vision and strategy, ensuring consistency, rigor, and excellence across all digital product deliveries.

• Team Management & Development: Lead, mentor, and grow the UX team, fostering a culture of autonomy, clear expectations, and continuous professional development.

• Product Discovery & Design: Translate business requirements and user needs into innovative, user-friendly, and effective digital solutions, ensuring successful execution of agreed-upon design decisions.

• Cross-Functional Collaboration: Facilitate clear communication, alignment, and effective collaboration with Product Managers, Tech leads, and other internal and external stakeholders.

• Process Optimization & Innovation: Structure, prioritize, and manage UX work in alignment with product strategy and timelines, proactively integrating AI as a process accelerator and exploring new approaches to enhance user experience quality and differentiation.

• Quality Assurance: Uphold high standards for UX deliverables, ensuring usability, accessibility, and overall user satisfaction.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, team management, and hands-on design execution. The emphasis on "transforming business needs into solutions" and "integrating AI as an accelerator" indicates a proactive and innovation-driven approach to UX.

🎓 Skills & Qualifications

Education:

• Formal education or certification in UX Research, UI Design, Design Thinking, Design Systems, or Product Discovery.

• Agile methodology certification or training is preferred. Experience:

• Proven experience in UX/UI, with a significant track record in developing complex digital products.

• Demonstrated experience in technical UX leadership, mentoring, or team coordination roles.

• Experience working within a "triad" model (UX + Product + Tech) with a history of effective collaboration with Product Managers. Required Skills:

• UX Strategy & Vision: Ability to define and articulate a clear UX strategy aligned with business objectives.

• Team Leadership & Mentoring: Proven ability to manage, develop, and inspire a UX team.

• Product Discovery & Design Thinking: Expertise in user research methodologies, ideation, prototyping, and user-centered design principles.

• Agile Methodologies: Strong understanding and practical experience working within Agile development environments.

• Stakeholder Management: Excellent communication and interpersonal skills to effectively collaborate with and influence internal and external stakeholders.

• AI Integration: Openness and ability to leverage AI tools and techniques to enhance UX processes and outcomes.

• Decision-Making & Problem-Solving: Capacity to make sound decisions, even amidst disagreement, and manage conflict constructively.

• Cross-functional Collaboration: Proven ability to work effectively in a Product/Tech/UX triad.

Preferred Skills:

• Experience with Design Systems implementation and maintenance.

• Familiarity with fintech industry specific user needs and regulatory considerations.

• Proficiency in advanced prototyping tools and user testing platforms.

📝 Enhancement Note: The requirements emphasize a senior-level candidate with a strong foundation in core UX principles, coupled with leadership acumen and an innovative mindset. The preference for Agile and AI integration points to a modern and evolving product development environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing a range of UX/UI projects, demonstrating a clear design process from research to final implementation.

• Case studies that highlight complex digital products, detailing the challenges, your role, the solutions implemented, and the measurable impact.

• Examples of how you've translated business needs into user-centric solutions.

• Demonstrations of your ability to lead and mentor design teams, showcasing team growth and project success.

• Evidence of collaboration within cross-functional teams (Product, Engineering).

• Projects or case studies that illustrate the application of AI in design processes or user experience enhancement. Process Documentation:

• Examples of how you structure and prioritize UX work within an Agile framework.

• Documentation illustrating your approach to user research, ideation, prototyping, and user testing.

• Evidence of experience in developing or working with Design Systems.

• Workflow examples that demonstrate how you ensure coherence and excellence across multiple product deliveries.

📝 Enhancement Note: Candidates are expected to present a robust portfolio that not only showcases design skills but also leadership capabilities, strategic thinking, and a clear understanding of process and collaboration within product development, particularly in an Agile and AI-influenced context.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX Lead role with 5-10 years of experience in a major European capital like Lisbon, the estimated annual gross salary range is between €45,000 and €65,000. This range can vary based on the candidate's specific experience, qualifications, and negotiation.

• Methodology: This estimate is derived from analysis of similar UX Lead positions in Portugal and Western Europe, considering the company's stated PME Excelência and Great Place to Work certifications which suggest competitive compensation.

Benefits:

• Full-time employment contract.

• Competitive fixed salary, commensurate with experience.

• Health Insurance.

• Life Insurance.

• Flexible Benefits Pack.

• Meal Allowance.

• Continuous Training opportunities.

• Free Psychological Support.

• Labor Flexibility.

• Participation in the "BLOCO" group for free sports and cultural activities.

• On-site amenities: Ping-pong table, foosball table, Doutor Finanças library, PS4 with FIFA22, and a fruit basket. Working Hours:

• Full-time position, with an estimated 40 hours per week.

• The company offers labor flexibility, allowing for a balance between professional, personal, and family life, with a spectrum of work arrangements from remote to full on-site presence.

📝 Enhancement Note: The salary range is an estimation based on common market rates for this role and location. The extensive list of benefits, including flexible work arrangements and unique perks, indicates a strong focus on employee well-being and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech (Financial Technology). Doutor Finanças is a prominent player in the Portuguese fintech sector, aiming to simplify financial management and empower individuals through digital solutions.

Company Size: 201-500 employees (as per Great Place to Work certification in 2024), indicating a growing, established company with a significant operational footprint. This size offers a balance between the agility of a startup and the structure of a larger organization.

Founded: Information not explicitly provided, but recognized as a PME Excelência and part of Portugal Fintech 2023, suggesting a mature and well-established entity with a history of innovation and excellence.

Team Structure:

• UX Team: The UX Lead will manage a dedicated UX team, fostering autonomy and growth. The team likely operates within a "triad" model, collaborating closely with Product Managers and Tech Leads.

• Cross-functional Collaboration: High emphasis on collaboration between UX, Product, and Engineering teams is a core aspect of the product development process.

• Leadership Proximity: The UX Lead is expected to have strong proximity to leadership, indicating an influential role within the organization.

Methodology:

• Agile Development: The company operates with Agile methodologies, requiring UX processes to be integrated and adaptable within sprints and product cycles.

• Data-Driven Decisions: While not explicitly stated for UX, the general company ethos and fintech nature imply a data-informed approach to product development and user experience.

• AI Integration: A forward-thinking approach that embraces AI as a tool for process improvement and innovation in design and product development.

Company Website: doutorfinancas.pt

📝 Enhancement Note: Doutor Finanças presents itself as an innovative, employee-centric fintech company that values growth, collaboration, and a healthy work environment. The PME Excelência and Great Place to Work accolades underscore their commitment to quality and people.

📈 Career & Growth Analysis

Operations Career Level: This is a senior leadership role (Lead) within the UX discipline. It requires significant experience in user experience design and a proven ability to manage and develop a team. The scope extends beyond individual contribution to strategic direction and team performance.

Reporting Structure: The UX Lead is expected to have strong proximity to leadership, suggesting they will report to a senior executive such as a Head of Product, CTO, or CEO, depending on the organizational structure. They will, in turn, manage a team of UX designers and researchers.

Operations Impact: The UX Lead has a direct and significant impact on the usability, desirability, and effectiveness of Doutor Finanças' digital products. This directly influences user adoption, customer satisfaction, retention, and ultimately, the company's revenue and market position within the competitive fintech landscape. By ensuring intuitive and valuable user experiences, the role contributes to customer loyalty and brand reputation.

Growth Opportunities:

• Leadership Advancement: Potential to grow into a Head of Product Design or similar senior leadership role, overseeing broader product design functions as the company scales.

• Strategic Influence: Opportunity to shape the long-term UX vision and product strategy for a growing fintech company.

• Skill Specialization: Deepen expertise in emerging areas like AI in design, advanced user research techniques, or leading large-scale design systems.

• Cross-functional Expertise: Develop broader product management or business strategy understanding through close collaboration with other departments.

• Mentorship: Continue to mentor and grow junior designers, building a strong talent pipeline within the organization.

📝 Enhancement Note: This role offers a clear path for career advancement into senior product leadership, with opportunities to influence strategy and develop expertise in cutting-edge areas like AI in design within a dynamic fintech environment.

🌐 Work Environment

Office Type: The company emphasizes a flexible work model, with a physical headquarters in Miraflores, Lisboa. This suggests a hybrid environment where employees can choose to work from the office, remotely, or a combination thereof, balancing in-person collaboration with personal flexibility.

Office Location(s): The primary office is located in Miraflores, Lisboa, Portugal. This location likely offers good accessibility within the Lisbon metropolitan area.

Workspace Context:

• Collaborative Environment: The company culture promotes an environment of mutual help ("entre-ajuda") and innovation. The presence of shared spaces like a ping-pong table, foosball table, and communal areas encourages informal interaction and team bonding.

• Operations Tools & Technology: While specific tools are detailed later, the environment supports the use of modern design and collaboration software, with an expectation to integrate AI tools.

• Team Interaction: The hybrid model allows for planned in-person collaboration sessions, team events, and spontaneous interactions, fostering strong team cohesion despite geographical flexibility.

Work Schedule:

• Full-time, with an estimated 40-hour work week.

• Significant flexibility is offered, allowing employees to balance professional duties with personal life. The company provides tools and support for effective work-life balance, encouraging rigor in managing this equilibrium.

📝 Enhancement Note: The work environment is characterized by flexibility, a strong emphasis on work-life balance, and a collaborative culture, supported by a physical office presence in Lisbon and a commitment to employee well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and experience alignment.

• Hiring Manager Interview: A discussion focused on your leadership experience, UX philosophy, team management approach, and understanding of Doutor Finanças’ mission. This is where your portfolio will likely be first discussed in detail.

• Technical/Case Study Interview: A practical exercise or case study, potentially involving a design challenge, problem-solving scenario, or a deep dive into a past project from your portfolio. This will assess your UX process, strategic thinking, and ability to integrate AI.

• Team/Stakeholder Interviews: Meetings with potential peers (Product Managers, Tech Leads) and other stakeholders to evaluate collaboration style, communication skills, and cultural fit.

• Final Interview: A concluding discussion with senior leadership to confirm alignment with company values and strategic direction.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the problem, your specific role and responsibilities, your design process, the solutions you developed, and the quantifiable results or impact.

• Showcase Process: Don't just show final designs; demonstrate your research methods, ideation techniques, user testing, and how you iterated based on feedback.

• Highlight Leadership: If possible, include case studies that demonstrate your experience in mentoring, leading teams, or driving UX strategy.

• Emphasize AI Integration: If you have projects where AI was used to enhance UX or design processes, make sure to call them out.

• Tailor to Doutor Finanças: Research the company’s products and user base. Consider how your experience and approach align with their specific needs and challenges.

Challenge Preparation:

• Understand the Context: If given a case study, clarify the business objectives, target audience, and any constraints.

• Structure Your Approach: Outline your thought process clearly. For a design challenge, start with research/problem definition, move to ideation, then to specific solutions, and finally, discuss potential next steps and metrics.

• Think Strategically: Consider how your proposed solutions align with business goals and the company's overall product strategy.

• Be Ready to Defend Decisions: Be prepared to explain the rationale behind your choices, especially in areas of disagreement or trade-offs.

• Practice Presentation: Rehearse presenting your work and your approach concisely and engagingly.

📝 Enhancement Note: The interview process is designed to assess a candidate's technical expertise, leadership potential, collaborative skills, and strategic alignment with Doutor Finanças' innovative and user-centric approach. A well-prepared portfolio is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Expect proficiency in industry-standard tools such as Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), and prototyping tools like InVision, Principle, or Axure. Figma is often a strong candidate due to its collaborative features.

• User Research & Testing: Experience with tools for user interviews, surveys, usability testing (e.g., UserTesting.com, Maze), and analytics platforms.

• Collaboration & Project Management: Proficiency with tools like Jira, Confluence, Trello, Asana, and communication platforms such as Slack or Microsoft Teams.

Analytics & Reporting:

• Web & App Analytics: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to track user behavior, engagement metrics, and conversion rates.

• Data Visualization: Experience with tools or methods for presenting UX data and insights effectively, potentially using BI tools like Tableau or Power BI if integrated into product analysis.

CRM & Automation:

• While not directly a UX tool, an understanding of how UX impacts CRM (e.g., Salesforce, HubSpot) and marketing automation platforms can be beneficial for context, especially in understanding user journeys and data flow. Emerging Technologies:

• AI Tools: Openness and practical experience with AI-powered design assistants, content generation tools, or AI for user research analysis.

📝 Enhancement Note: A strong command of modern UX design and research tools is essential, with an emphasis on collaborative platforms and data analytics. The ability to integrate and leverage AI in design workflows is a key differentiator.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep-seated commitment to understanding and serving the user, ensuring all design decisions prioritize user needs and experience.

• Excellence & Rigor: A dedication to high standards in all aspects of UX delivery, ensuring quality, consistency, and effectiveness across products.

• Innovation & Continuous Improvement: A proactive mindset towards exploring new ideas, embracing new technologies (like AI), and constantly seeking ways to improve processes and user experiences.

• Collaboration & Transparency: A belief in open communication, mutual support, and effective teamwork across departments to achieve shared goals.

• Responsibility & Autonomy: Empowering individuals and teams to take ownership of their work, make decisions, and drive outcomes with a strong sense of accountability.

Collaboration Style:

• Triad Model: A core collaborative structure involving close partnership between UX, Product Management, and Technology leads.

• Cross-Functional Integration: Active engagement with various departments to gather insights, align strategies, and ensure a holistic understanding of business objectives and user needs.

• Feedback Culture: An environment that encourages constructive feedback, open dialogue, and iterative improvements based on collective input.

• Problem-Solving Focus: A collective drive to tackle challenges head-on, focusing on finding effective, user-centered solutions.

📝 Enhancement Note: The company cultivates a culture that is user-focused, innovative, and collaborative, with a strong emphasis on professional growth and accountability, all within a supportive and dynamic fintech environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing diverse stakeholder expectations and priorities while maintaining a strong user-centric focus.

• Scaling UX Processes: Ensuring UX processes remain efficient and effective as the company and its product suite continue to grow.

• Integrating AI Seamlessly: Identifying and implementing AI solutions that genuinely enhance the UX process and user outcomes without becoming a distraction or adding unnecessary complexity.

• Maintaining Consistency: Ensuring a cohesive and high-quality user experience across a potentially expanding range of digital products and features.

• Leading in a Hybrid Environment: Effectively managing and motivating a UX team in a flexible work arrangement, fostering strong cohesion and productivity.

Learning & Development Opportunities:

• AI in Design Specialization: Opportunities to become a leader in leveraging AI for UX research, content generation, and design automation.

• Product Strategy Influence: Deepen involvement in strategic product planning and roadmap development.

• Leadership Development: Formal and informal training opportunities to enhance management, mentoring, and strategic leadership skills.

• Industry Engagement: Potential to represent Doutor Finanças at industry events, contribute to thought leadership, and stay abreast of emerging UX trends.

• Cross-functional Learning: Gain deeper insights into product management, business strategy, and fintech operations through close collaboration.

📝 Enhancement Note: The role presents opportunities to tackle complex challenges in a growing company and to develop specialized skills in cutting-edge areas like AI in design, alongside significant potential for career progression into senior product leadership.

💡 Interview Preparation

Strategy Questions:

• "How would you define and implement a UX strategy for a growing fintech company like Doutor Finanças, considering our current product portfolio and future ambitions?" (Focus on strategic alignment, process definition, and long-term vision.)

• "Describe your approach to managing and mentoring a UX team. How do you foster autonomy, ensure high performance, and support individual growth?" (Highlight leadership style, team development strategies, and conflict resolution.)

• "Walk me through a complex digital product you've led the UX for. What were the key business objectives, user challenges, your design process, and the measurable outcomes, especially concerning AI integration if applicable?" (Prepare a detailed case study from your portfolio emphasizing ROI and impact.) Company & Culture Questions:

• "What are your thoughts on our company values, and how do you see them reflected in your approach to UX leadership?" (Research Doutor Finanças' stated values and connect them to your own principles and practices.)

• "How do you foster collaboration between UX, Product, and Tech teams, especially in a hybrid work environment?" (Provide examples of successful cross-functional partnerships and your communication/facilitation skills.)

• "How do you measure the success of UX initiatives and demonstrate their impact on business goals?" (Be ready to discuss key UX metrics, KPIs, and ROI calculations.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or by your role in each project. For each case study, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Results.

• Visuals: Use high-quality mockups, wireframes, prototypes, and user flow diagrams. Show, don't just tell.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

• Focus on Leadership: For a Lead role, ensure your portfolio highlights instances where you guided teams, influenced strategy, or mentored junior designers.

• Practice Delivery: Rehearse explaining your projects concisely and engagingly, anticipating questions about your process, decisions, and challenges. Be prepared to discuss your experience with AI integration.

📝 Enhancement Note: Thorough preparation focusing on strategic thinking, leadership, your portfolio's impact, and alignment with Doutor Finanças' values and innovative approach will be key to success in the interview process.

📌 Application Steps

To apply for this UX Lead position:

• Submit your application through the provided application link on the Doutor Finanças careers portal.

• Portfolio Customization: Tailor your portfolio to highlight projects that best demonstrate your leadership in UX, experience with complex digital products, Agile methodologies, and any application of AI in design. Focus on case studies that show measurable impact.

• Resume Optimization: Ensure your resume clearly articulates your experience in UX leadership, team management, product discovery, and cross-functional collaboration. Use keywords from the job description, such as "UX Strategy," "Technical Leadership," "Agile," and "AI Integration."

• Interview Preparation: Practice articulating your design process, leadership philosophy, and problem-solving skills. Be ready to present one or two key portfolio projects in detail, focusing on results and your strategic contributions.

• Company Research: Familiarize yourself with Doutor Finanças' products, mission, and recent achievements (e.g., Portugal Fintech 2023, Great Place to Work certifications). Understand their market position and how your UX leadership can contribute to their continued success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.