UI/UX Product Designer

Trustonic
Full-timeWinnersh, United Kingdom

📍 Job Overview

Job Title: UI/UX Product Designer

Company: Trustonic

Location: Winnersh, United Kingdom

Job Type: Full-time

Category: Product Design Operations

Date Posted: 2026-06-08

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

  • Lead end-to-end UI/UX product design for Trustonic's B2B SaaS platform and B2B2C mobile applications, focusing on user experience evolution and new feature development.

  • Develop and maintain a comprehensive design system, including components, patterns, and design tokens, to ensure consistency across all product touchpoints.

  • Conduct user research, gather insights, and translate complex requirements into intuitive, user-centered designs that align with business objectives.

  • Collaborate closely with Product Managers and Engineering teams throughout the product lifecycle, from discovery and ideation to final delivery and implementation.

  • Drive innovation by exploring the integration of AI-enabled capabilities and staying abreast of evolving design trends and best practices within the technology sector.

📝 Enhancement Note: This role is positioned as the first in-house UI/UX Product Designer, indicating a significant opportunity for the candidate to shape the design function, establish processes, and influence product strategy. The emphasis on both B2B SaaS and B2B2C mobile applications suggests a need for versatility and a strong understanding of different user contexts and business needs.

📈 Primary Responsibilities

  • Own the complete product design lifecycle for Trustonic's SaaS platform and mobile applications, from initial problem definition and user research through to the delivery of polished, functional user experiences.

  • Proactively evolve and enhance existing user journeys, interfaces, and workflows across web and mobile products to improve usability, efficiency, and overall customer satisfaction.

  • Define and execute the user experience and interface design for new features, products, and emerging capabilities, ensuring they are intuitive, effective, and aligned with strategic goals.

  • Create detailed wireframes, interactive prototypes, user flows, and high-fidelity visual designs to clearly articulate design solutions and facilitate stakeholder understanding.

  • Translate complex technical specifications and business requirements into simple, elegant, and user-friendly design solutions that are both practical and impactful.

  • Champion and implement accessibility standards, usability best practices, and inclusive design principles across all product experiences to ensure broad user adoption and satisfaction.

  • Build, maintain, and continuously evolve Trustonic's design library, including reusable components, design patterns, design tokens, and comprehensive documentation to support scalable design practices.

  • Ensure a high degree of visual and interactive consistency across all products and platforms by leveraging and promoting scalable design system principles.

  • Partner closely with Engineering teams to establish efficient wireframe-to-code workflows and robust design handover processes that minimize friction and maximize development accuracy.

  • Contribute to the establishment and documentation of design standards and best practices that will support the long-term scalability and maintainability of Trustonic's product ecosystem.

  • Conduct lightweight, targeted user research sessions with customers, internal stakeholders, and end-users to validate problem statements, test hypotheses, and uncover critical user needs and opportunities.

  • Leverage qualitative and quantitative insights derived from research, analytics, and user feedback to rigorously inform and justify design decisions throughout the product development process.

  • Assist in the definition and refinement of user profiles, personas, and audience cohorts for both business-facing (B2B) and consumer-facing (B2C) products to ensure designs meet diverse user needs.

  • Systematically test and validate design concepts through interactive prototypes, usability reviews, A/B testing, and iterative feedback loops with stakeholders and end-users.

  • Foster strong, collaborative partnerships with Product Managers and Engineers, actively participating in product discovery, solution design, prioritization, and scope definition discussions.

  • Proactively challenge assumptions, ask insightful questions, and contribute innovative ideas to product strategy and development conversations to drive optimal outcomes.

  • Engage effectively with Delivery, Support, and Commercial teams to gain a deep understanding of user challenges, operational constraints, and business requirements.

  • Ensure design decisions meticulously balance the delivery of exceptional customer value, achievement of critical business outcomes, and adherence to technical feasibility and constraints.

  • Identify and explore opportunities to integrate AI-assisted tools and workflows that can enhance research efficiency, design iteration speed, and overall product development processes.

  • Maintain a proactive stance on staying current with evolving design trends, emerging technologies, and industry best practices to ensure Trustonic's products remain competitive and innovative.

  • Contribute significantly to the ongoing maturity and professionalization of the design capability within the business, establishing Trustonic as a design-centric organization.

  • Help shape and embed design thinking and user-centered methodologies within a growing product-led organization, fostering a culture of design excellence.

📝 Enhancement Note: The responsibilities highlight a broad scope for a product designer, encompassing strategic input, hands-on design execution, and process establishment. The mention of "AI-enabled capabilities" and "emerging AI-enabled capabilities" suggests a forward-looking role where the designer will influence how AI is integrated into user experiences.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating practical application of design principles and methodologies is paramount. Candidates with degrees in Design, Human-Computer Interaction, Psychology, or related fields will find their academic background beneficial.

Experience: A minimum of 5-10 years of progressive experience in UI/UX product design is required. This should include substantial experience designing complex B2B SaaS products, such as dashboards, customer portals, administration tools, or data-intensive business applications, as well as consumer-facing mobile applications for both Android and iOS platforms. Proven experience in delivering user-centered design solutions from initial discovery through to successful implementation is essential.

Required Skills:

  • Proven experience in designing B2B SaaS products, including dashboards, portals, administration tools, or data-rich business applications.

  • Proven experience in designing consumer-facing mobile applications for Android and/or iOS platforms.

  • Demonstrated ability to deliver user-centered design solutions from the discovery phase through to full implementation.

  • Proficiency in creating detailed wireframes, interactive prototypes, comprehensive design systems, and production-ready UI designs.

  • Extensive experience collaborating closely with Product Managers, Engineers, and other key stakeholders throughout the entire product lifecycle.

  • Demonstrated ability to work independently, take ownership, and manage design responsibilities within a small or nascent design function.

  • Strong UI and visual design capability with exceptional attention to detail and a keen aesthetic sense.

  • Excellent problem-solving and critical-thinking skills applied to complex design challenges.

  • High proficiency with modern design tools, such as Figma, including advanced features like components, auto-layout, interactive prototyping, and design system management.

  • Ability to create clear, concise user flows, wireframes, prototypes, and production-ready designs that effectively communicate design intent.

  • Exceptional stakeholder engagement and cross-functional collaboration skills, fostering positive working relationships.

  • Ability to communicate complex design concepts clearly and persuasively through both visual mediums and written documentation.

  • Comfort and competence in working closely with engineers, understanding technical constraints, and identifying design opportunities arising from technical feasibility.

  • Strong ability to prioritize tasks effectively and manage multiple, concurrent initiatives in a fast-paced, dynamic environment. Preferred Skills:

  • Experience within regulated industries such as telecoms, fintech, or security, offering an understanding of compliance and industry-specific design considerations.

  • Experience designing AI-enabled product experiences or integrating AI capabilities into existing product workflows and interfaces.

  • Experience conducting formal user research, usability testing, in-depth interviews, or analytics-led discovery activities to gather actionable user insights.

  • Experience in defining detailed user personas, behavioral segments, or customer cohorts across diverse user groups to inform targeted design strategies.

  • Experience in actively contributing to, or independently establishing, robust design systems and comprehensive component libraries from the ground up.

  • Familiarity with modern mobile design principles and platform-specific guidelines for both Android and iOS operating systems.

  • Understanding of modern SaaS and web application design patterns and best practices for user interfaces.

  • Awareness of the nuanced relationship between design decisions, subsequent technical implementation, and the associated development effort.

  • Practical understanding of user-centered design methodologies and a variety of research techniques applicable to product development.

  • Familiarity with AI-assisted tools and technologies that can enhance research, design iteration, and collaborative workflows.

📝 Enhancement Note: The "Experience" section has been structured to clearly differentiate between core requirements and desirable skills, providing a more actionable guide for candidates. The AI-derived experience level of 5-10 years is directly reflected here. The emphasis on Figma as a primary tool is explicitly stated under "Skills."

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio showcasing end-to-end product design projects, with a strong emphasis on B2B SaaS platforms and mobile applications.

  • Detailed case studies demonstrating your problem-solving process, from initial user research and problem definition through to the final design solution and its impact.

  • Examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs that clearly articulate your design thinking and execution capabilities.

  • Demonstrations of your contribution to or creation of design systems, component libraries, and design tokens, highlighting scalability and consistency.

  • Evidence of how you have translated complex business requirements and technical constraints into intuitive and effective user experiences.

  • Clear articulation of user needs, design decisions, and the rationale behind them, supported by user research insights and usability testing feedback.

  • Metrics or qualitative outcomes demonstrating the positive impact of your design work on user engagement, efficiency, or business objectives. Process Documentation:

  • Documentation of your approach to user research, including methodologies used (e.g., interviews, surveys, usability testing) and how insights were synthesized to inform design.

  • Examples of your workflow for designing and iterating on features, including how you collaborate with Product Managers and Engineers.

  • Evidence of your process for building, maintaining, and evolving design systems, including component documentation and governance.

  • Case studies detailing how you have approached problem-solving in ambiguous situations and structured loosely defined challenges into actionable design solutions.

  • Examples of how you have ensured accessibility and usability best practices are integrated into your design process from the outset.

  • Documentation of your handover process to engineering, illustrating how you ensure design fidelity and facilitate efficient implementation.

📝 Enhancement Note: Given this is the first in-house designer role, the portfolio will be critical for assessing the candidate's ability to establish and own design processes. The requirements emphasize showcasing not just the final output, but the methodology and strategic thinking behind it, particularly in relation to design systems and user research.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UI/UX Product Designers in the Winnersh, UK area with 5-10 years of experience, and considering the hybrid work arrangement and the role's significant impact, an estimated annual salary range would be between £55,000 and £75,000. This estimate accounts for the specialized skills in B2B SaaS and mobile design, the responsibility of building out a design function, and the competitive UK tech market.

Benefits:

  • Competitive Base Salary: A salary that reflects your expertise and the significant impact you'll have on Trustonic's product strategy and user experience.

  • Bonus Scheme: Participation in a bonus scheme to share in the company's overall success.

  • Pension Scheme: Immediate participation in the company's pension scheme, providing long-term financial security.

  • Private Medical Insurance: Comprehensive private medical insurance for you and your family from day one, ensuring access to quality healthcare.

  • Income Protection: Income protection insurance to provide financial support in case of illness or injury.

  • Life Insurance: Life insurance coverage to offer peace of mind for your loved ones.

  • Hybrid Working: Flexible hybrid working arrangements to support a healthy work-life balance, allowing you to blend office and remote work effectively.

  • Open Holiday Policy: An open holiday policy with no upper limit, empowering you to take the time you need for rest and rejuvenation.

  • Volunteering Support: Support for engaging in volunteering activities and contributing to causes that matter to you.

  • Professional Development: Opportunities for continuous professional development, including training, workshops, and career progression pathways.

  • Global Team Exposure: Opportunities for interaction and collaboration with diverse global teams, broadening your professional network and experience.

Working Hours: The standard working hours are approximately 40 hours per week. Trustonic offers flexible hybrid working arrangements, allowing for a blend of office-based and remote work, enabling employees to manage their schedules effectively to achieve optimal productivity and work-life balance.

📝 Enhancement Note: The salary range is an estimation based on publicly available data for similar roles in the specified location and experience level. The benefits are directly extracted from the job description and presented with added context for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Trustonic operates within the technology sector, specifically focusing on mobile device security and financing solutions. Their core business involves making smartphones affordable through secure locking technology, enabling global access to devices and digital finance. This positions them in a dynamic market at the intersection of mobile technology, fintech, and economic inclusion.

Company Size: Trustonic is a mature global technology company. While the exact number of employees isn't specified, the context of having a global presence across 30+ countries and partnering with numerous carriers and retailers suggests a significant operational footprint, likely placing them in the mid-to-large enterprise category (e.g., 250-1000+ employees). For operations professionals, this size typically means established processes, cross-functional teams, and opportunities for specialization, alongside potential for bureaucracy.

Founded: Trustonic was founded with a mission to democratize access to technology and financial services through secure device financing. The company's history is rooted in making advanced security technology accessible and affordable, driving economic inclusion globally. This founding principle likely influences its current culture, emphasizing purpose, global impact, and innovation.

Team Structure:

  • The Product team is global, and this role will be the first dedicated in-house UI/UX Product Designer, reporting into this team. This suggests a collaborative environment where design will work closely with Product Management and Engineering.

  • The designer will operate as an individual contributor, owning the design process end-to-end, but will need to foster strong working relationships with various departments including Product, Engineering, Delivery, Support, and Commercial teams.

  • The company culture emphasizes collaboration, diversity, and doing the right thing, suggesting a supportive and inclusive environment where cross-functional teamwork is valued. Methodology:

  • Data Analysis & Insights: The role requires using qualitative and quantitative insights from user research and analytics to inform design decisions, indicating a data-driven approach to product development.

  • Workflow Planning & Optimization: A key responsibility is evolving and improving user journeys, interfaces, and workflows, directly contributing to process optimization for users.

  • Automation & Efficiency: The role involves exploring AI-assisted tools and workflows to improve design and development processes, highlighting a focus on efficiency and innovation.

Company Website: https://www.trustonic.com/

📝 Enhancement Note: The company's mission of economic inclusion through technology is a significant cultural driver. For operations professionals, understanding this mission helps frame the impact of their work and align with the company's values. The "first in-house designer" context is crucial for setting expectations about the role's autonomy and potential for process ownership.

📈 Career & Growth Analysis

Operations Career Level: This UI/UX Product Designer role is positioned as a senior individual contributor, likely equivalent to a Senior Product Designer or Lead Designer in its scope of responsibility, especially given it's the first in-house hire. The role demands ownership of the entire design lifecycle, establishment of design systems, and active participation in product strategy. This level is suitable for professionals with 5-10 years of experience who are comfortable taking initiative and driving design direction.

Reporting Structure: The designer will report into the global Product team. They will work closely with Product Managers and Engineering teams on a daily basis, forming a core product development triad. While reporting into a Product function, the role's influence will extend across Delivery, Support, and Commercial teams, requiring significant cross-functional collaboration and communication.

Operations Impact: The designer's impact will be directly tied to improving the user experience of Trustonic's core B2B SaaS platform and B2B2C mobile applications. This includes enhancing customer satisfaction, driving adoption rates, improving operational efficiency for B2B clients, and contributing to the overall product strategy and innovation pipeline. By ensuring intuitive and effective user interfaces, the designer directly influences customer retention, developer efficiency, and the successful adoption of Trustonic's secure device financing technology.

Growth Opportunities:

  • Design Leadership & Process Establishment: As the first in-house designer, there is a significant opportunity to define and lead Trustonic's design practices, establish design systems, and influence the company's approach to user-centered product development. This could lead to a future Design Lead or Head of Design role.

  • Skill Specialization & Expansion: The role offers exposure to both B2B SaaS and B2C mobile applications, as well as emerging AI capabilities. This allows for deep specialization in various design areas, with opportunities to develop expertise in areas like AI-driven design, advanced user research, and scalable design systems.

  • Product Strategy Influence: By championing user needs and advocating for design best practices, the designer will have a direct impact on product strategy and roadmap decisions, offering growth into more strategic product-focused roles or contributing to broader GTM (Go-To-Market) enablement through superior product design.

📝 Enhancement Note: This analysis emphasizes the strategic importance of this "first hire" role. It frames the growth potential not just in terms of promotions, but in the ability to shape a function and influence company-wide product strategy, which is a significant draw for senior operations and design professionals.

🌐 Work Environment

Office Type: Trustonic offers a hybrid working model, meaning the work environment is a blend of in-office collaboration and remote work flexibility. The office in Winnersh, UK, will serve as a hub for in-person meetings, team collaboration, and fostering company culture.

Office Location(s): The primary office location for this role is Winnersh, United Kingdom. This location provides access to a professional workspace equipped for collaboration and focused work, with the benefit of being part of a global technology company.

Workspace Context:

  • Collaborative Environment: The Winnersh office is designed to support collaboration, with facilities for team meetings and brainstorming sessions. The hybrid model encourages intentional in-person interaction, fostering camaraderie and effective teamwork.

  • Operations Tools & Technology: While specific tools are detailed in a later section, it's expected that the office workspace will be equipped with the necessary technology and infrastructure to support design work, including reliable internet access and potentially dedicated workstations or shared resources.

  • Team Interaction: The hybrid nature means opportunities for direct interaction with colleagues in the office, while also leveraging digital communication tools for seamless collaboration with global teams. This setup aims to balance focused individual work with essential team synergy.

Work Schedule: The role involves approximately 40 working hours per week, with the flexibility of a hybrid arrangement. This schedule allows for structured workdays while accommodating personal needs, which is particularly beneficial for operations roles that often require deep focus and sustained effort on complex tasks.

📝 Enhancement Note: The "Hybrid Working" aspect is highlighted as a key feature of the work environment, aligning with modern professional expectations and offering flexibility for operations tasks that require dedicated focus time.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess your qualifications, experience, and alignment with the role's requirements, especially your B2B SaaS and mobile design expertise.

  • Portfolio Presentation & Discussion: An opportunity to present your portfolio, walking through 1-2 key case studies. Expect to discuss your design process, problem-solving approach, user research methodologies, design decisions, and the impact of your work. This stage assesses your communication skills and strategic thinking.

  • Technical/Skills Assessment: This may involve a design exercise or a deep dive into your proficiency with design tools like Figma, your understanding of design systems, and your approach to user research and usability testing.

  • Cross-Functional Interviews: Meetings with Product Managers and Engineers to evaluate your collaboration style, ability to work with technical constraints, and how you integrate design into the broader product development lifecycle.

  • Cultural Fit & Final Interview: Discussions to assess your alignment with Trustonic's culture code, your proactivity, and your vision for design within the company. This may involve senior leadership.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 of your strongest projects that best represent your experience in B2B SaaS and mobile application design. Prioritize projects that showcase end-to-end ownership and impact.

  • Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the measurable outcomes or learnings. Use visuals effectively to illustrate your journey.

  • Highlight Design Systems: If you have experience building or contributing to design systems, dedicate a section or specific examples to showcase your understanding of components, patterns, and scalability.

  • Showcase Research & Iteration: Detail your user research methods and how insights influenced your design iterations. Demonstrate your ability to conduct lightweight research and validate concepts.

  • Address AI Integration: If applicable, include projects where you've considered or implemented AI features, or discuss your thoughts on how AI can enhance product experiences, aligning with Trustonic's interest in this area.

  • Prepare for Questions: Anticipate questions about your design philosophy, how you handle ambiguity, your collaboration style, and how you prioritize tasks.

Challenge Preparation:

  • Understand Trustonic's Business: Research Trustonic's mission, products, and target markets (telecoms, fintech, device financing). Understand the challenges of B2B SaaS and B2C mobile app design in these sectors.

  • Design System Thinking: Be ready to discuss your approach to creating and maintaining scalable design systems. Consider how you would adapt or build one for Trustonic.

  • User-Centric Problem Solving: Practice articulating how you would tackle a hypothetical design problem for Trustonic's platform or app, emphasizing user needs and business goals.

  • Collaboration Scenarios: Prepare examples of how you've effectively collaborated with Product Managers and Engineers, especially when dealing with technical constraints or differing opinions.

📝 Enhancement Note: This section provides actionable advice tailored to a designer role, emphasizing portfolio content and interview strategies specific to the company's stated interests (B2B SaaS, mobile, AI).

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: This is explicitly mentioned as a required skill and is the primary modern design tool expected for UI/UX Product Designers. Proficiency is required in areas such as component creation, auto-layout, interactive prototyping, and design system management within Figma.

  • Prototyping Tools: While Figma offers robust prototyping capabilities, familiarity with other dedicated prototyping tools might be beneficial, though not explicitly stated as a requirement.

Analytics & Reporting:

  • While not explicitly listed as required tools for the designer, understanding and utilizing data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) is implied through the responsibility of using qualitative and quantitative insights to inform design decisions. The designer will need to collaborate with teams that manage these tools. CRM & Automation:

  • No specific CRM or automation tools are listed as direct requirements for the designer. However, understanding how design integrates with CRM systems (e.g., Salesforce) or automation platforms used by sales and marketing teams may be beneficial for broader business context. The role's focus is on product design rather than operations automation itself.

📝 Enhancement Note: The technology stack is heavily focused on design tools, with Figma being the central requirement. The mention of AI-assisted tools suggests an openness to exploring new technologies in the design workflow.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A core value emphasized through the focus on understanding user needs, conducting research, and translating these into intuitive experiences. This means prioritizing the end-user in all design decisions.

  • Collaboration & Teamwork: Trustonic emphasizes "going far, together," highlighting the importance of cross-functional collaboration. The designer is expected to partner closely with Product Managers and Engineers, and engage with Delivery, Support, and Commercial teams.

  • Inclusivity & Diversity: The company explicitly states a commitment to diversity, equity, and inclusion, valuing differences and empowering everyone. This translates to designing accessible products and fostering an inclusive team environment.

  • Impact & Purpose: Trustonic's mission to drive global economic inclusion through technology provides a strong sense of purpose. The designer will contribute to a mission that makes a real-world difference in people's lives.

  • Innovation & Continuous Improvement: The role involves exploring AI, staying current with trends, and contributing to the maturity of design capability, indicating a value placed on forward-thinking and ongoing development.

Collaboration Style:

  • Partnership: The designer will work in close partnership with Product Managers and Engineers, acting as a key member of the product development team from discovery through delivery.

  • Constructive Challenge: Candidates are expected to be confident in challenging constructively when needed, suggesting an environment that values open discussion and healthy debate to arrive at the best solutions.

  • Cross-Functional Integration: The role requires collaboration with Delivery, Support, and Commercial teams, indicating a need for integrated workflows and shared understanding across departments.

  • Knowledge Sharing: The emphasis on design systems and evolving design capability suggests a culture that values sharing knowledge and best practices to elevate the entire team's performance.

📝 Enhancement Note: The "Culture Code" and "doing the right thing" are central themes. For operations professionals, aligning with these values, particularly around collaboration and impact, is important for success and integration into the team.

⚡ Challenges & Growth Opportunities

Challenges:

  • Establishing Design Function: As the first in-house designer, a significant challenge will be establishing and scaling the design function, processes, and potentially a design system from the ground up within a growing organization.

  • Balancing B2B & B2C Needs: Designing for both a complex B2B SaaS platform and consumer-facing mobile applications requires understanding and catering to distinct user needs, technical capabilities, and business objectives simultaneously.

  • Integrating Emerging Tech: Exploring and integrating AI-enabled capabilities into product design presents both an opportunity and a challenge, requiring research, experimentation, and careful consideration of user adoption and ethical implications.

  • Ambiguity & Prioritization: Working in an environment that is described as sometimes ambiguous requires strong self-management, proactive problem-solving, and the ability to effectively prioritize multiple competing demands.

Learning & Development Opportunities:

  • Design System Mastery: Opportunity to build, own, and evolve a comprehensive design system, becoming an expert in scalable design practices.

  • AI in Design Exploration: Chance to research and implement AI-assisted tools and workflows, staying at the forefront of design technology and innovation.

  • Strategic Product Influence: Direct involvement in product discovery and strategy discussions, allowing for growth into more strategic roles and influencing the product roadmap.

  • Cross-Industry Experience: Gaining experience in telecoms, fintech, and security sectors can broaden industry knowledge and design application expertise.

  • Mentorship & Leadership: Potential to mentor future design hires and lead design initiatives as the team grows.

📝 Enhancement Note: Framing challenges as opportunities for growth is key. The "first in-house designer" aspect is a recurring theme that presents both challenges and significant growth potential for shaping a function.

💡 Interview Preparation

Strategy Questions:

  • "Describe your process for taking a loosely defined product challenge and turning it into a structured design solution. How would you approach this for Trustonic's B2B SaaS platform?" (Focus on structured problem-solving, research, and iteration)

  • "How do you balance the needs of different stakeholders (e.g., Product Managers, Engineers, Commercial teams) when making design decisions? Provide an example where you had to navigate conflicting priorities." (Focus on collaboration, communication, and negotiation)

  • "Imagine we want to integrate an AI feature into our mobile app to improve user onboarding. How would you approach the design and research process for this? What potential pitfalls would you anticipate?" (Focus on AI integration, user-centricity, and risk assessment) Company & Culture Questions:

  • "Why are you interested in Trustonic's mission of driving economic inclusion through technology, and how do you see your design work contributing to this?" (Focus on alignment with company purpose and impact)

  • "How do you see your role as the first in-house UI/UX Product Designer shaping our product development process and design culture?" (Focus on leadership potential, process ownership, and cultural contribution)

  • "How do you measure the success of your design work, particularly in a B2B SaaS context? What metrics would you focus on?" (Focus on impact measurement, data-driven design, and ROI) Portfolio Presentation Strategy:

  • Narrative Arc: Structure your portfolio presentation around a clear narrative for each case study: the problem, your approach, your solutions, and the outcomes/learnings.

  • Highlight Process, Not Just Pixels: Emphasize your thought process, research methodologies, and how you iterated based on feedback. Show your wireframes, user flows, and prototypes to illustrate your journey.

  • Quantify Impact: Whenever possible, use data and metrics to demonstrate the positive impact of your designs (e.g., increased conversion rates, improved task completion times, reduced support queries).

  • Design System Showcase: Dedicate time to explain your experience with design systems, showing examples of components, patterns, and how you ensure consistency.

  • Engage and Ask Questions: Treat the presentation as a conversation. Be prepared to answer questions about your decisions and be genuinely curious about Trustonic's challenges.

📝 Enhancement Note: These questions are tailored to assess skills and fit relevant to a senior, first-hire designer role in a company with specific interests (B2B SaaS, mobile, AI, economic inclusion).

📌 Application Steps

To apply for this UI/UX Product Designer position:

  • Submit your application through the provided application link on jobs.smartrecruiters.com, ensuring your resume and cover letter (if requested) highlight your relevant experience in B2B SaaS and mobile app design.

  • Curate Your Portfolio: Select 2-3 of your strongest end-to-end design projects, prioritizing those demonstrating experience with B2B SaaS platforms and consumer-facing mobile applications. Ensure your portfolio clearly articulates your problem-solving process, user research insights, design decisions, and measurable outcomes.

  • Tailor Your Resume: Optimize your resume to include keywords from the job description, such as "B2B SaaS," "mobile applications," "Figma," "design systems," "user research," and "prototyping." Quantify your achievements with specific results where possible.

  • Prepare Your Presentation: Rehearse walking through your chosen portfolio case studies, focusing on storytelling, clear articulation of your design process, and your ability to explain technical and user-centric concepts to diverse audiences.

  • Research Trustonic: Thoroughly understand Trustonic's mission, products, target markets, and culture code. Prepare thoughtful questions about their product strategy, design challenges, and how you can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires extensive experience designing B2B SaaS and consumer-facing mobile apps using tools like Figma. Candidates must be proficient in user-centered design methodologies and capable of working independently in an ambiguous environment.