UX Designer Senior

📍 Job Overview

Job Title: UX Designer Senior

Company: Jobgether (Partner Company)

Location: Spain

Job Type: Full-time

Category: Product Design / UX Design

Date Posted: 2026-06-08

Experience Level: Mid-Senior Level (3-5+ years)

Remote Status: Remote (within Spain)

🚀 Role Summary

• This role is critical in shaping the user experience of an AI-enabled customer support platform, focusing on complex operational environments.

• You will be responsible for translating evolving product requirements into high-fidelity, implementation-ready designs that drive engineering and product delivery.

• The position emphasizes collaborative work with product, content, business, and technical teams to create intuitive and efficient workflows.

• A key aspect of this role is maintaining design momentum during a significant product transition phase, ensuring continuity and usability.

• This is a hands-on position where design craft, systems thinking, and execution quality directly influence product success.

📝 Enhancement Note: While the original listing is for a "UX Designer Senior," the detailed responsibilities and requirements strongly suggest a focus on Product Design with a significant UX component, particularly within an enterprise software context. The emphasis on AI and complex operational environments positions this role at the intersection of user experience and applied technology. The "remote-friendly" aspect with the Spain location implies the need for strong self-management and asynchronous communication skills.

📈 Primary Responsibilities

• Design high-fidelity user interfaces, interactive prototypes, and comprehensive UX documentation within Figma, specifically for enterprise-grade, AI-enabled support tools.

• Define and meticulously refine end-to-end user journeys, encompassing detailed workflows, interaction patterns, critical edge cases, and various system states.

• Actively collaborate with product managers, engineers, content strategists, and business stakeholders to effectively translate complex requirements into structured, scalable design solutions.

• Document design decisions, intricate screen behaviors, and interaction logic with precision to ensure accurate implementation by engineering teams.

• Work within and actively contribute to established design systems, enforcing consistency, scalability, and efficiency across the product suite.

• Iterate on designs based on continuous feedback loops, technical constraints, and thorough usability considerations to optimize user flows.

• Support Agile delivery cycles by actively participating in sprint reviews, backlog refinement sessions, and providing ongoing design adjustments as needed.

• Champion and embed accessibility standards and human-centered design principles throughout all user experiences to ensure inclusivity and usability for all users.

📝 Enhancement Note: The responsibilities highlight a deep dive into enterprise UX, focusing on the practicalities of implementation and system integration. The emphasis on "implementation-ready" designs and "documentation" suggests a need for a designer who understands the development lifecycle and can bridge the gap between design and engineering effectively. The mention of "AI-enabled" products and "support tools" indicates a need for familiarity with complex data visualization and task-oriented interfaces.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is highly recommended for foundational understanding.

Experience: A proven track record of designing and delivering complex, enterprise-level UX solutions, with a strong portfolio showcasing end-to-end product design experience.

Required Skills:

• 3–5+ years of dedicated experience in UX or product design, with a demonstrable history of delivering high-fidelity, implementation-ready design work.

• Advanced proficiency in Figma, including mastery of components, auto layout, responsive design techniques, variants, and sophisticated prototyping capabilities.

• Experience designing intricate workflows, enterprise-level tools, or applications with a strong service-oriented architecture.

• Proven ability to translate abstract business and technical requirements into clear, intuitive, and actionable user experiences.

• Experience working within and contributing to established design systems, with a focus on developing and utilizing reusable UX patterns.

• Familiarity with designing multi-state interfaces, including robust handling of error states, loading indicators, and various edge cases.

• Strong collaboration and communication skills essential for effective interaction across diverse cross-functional teams.

• Ability to thrive and adapt in fast-paced Agile environments with frequently shifting priorities. Preferred Skills:

• Experience designing products powered by Artificial Intelligence (AI), particularly within support tools, chatbot interfaces, or virtual assistant applications.

• Exposure to or experience within regulated industries such as healthcare or insurance, understanding their unique design and compliance needs.

• Familiarity with user research methodologies and ability to incorporate findings into design iterations.

• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to better inform design decisions and collaboration with engineers.

📝 Enhancement Note: The experience requirement is specific (3-5+ years) and emphasizes practical delivery ("implementation-ready work"). The advanced Figma proficiency is a key technical requirement. The preferred skills related to AI and regulated industries suggest areas where candidates can differentiate themselves, indicating a strong preference for specialized knowledge in those domains.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 comprehensive case studies demonstrating end-to-end product design projects.

• Each case study should clearly outline the problem statement, your role and contributions, design process, challenges faced, and the final solution with quantifiable outcomes.

• Highlight projects involving complex workflows, enterprise software, or AI-driven applications if possible.

• Demonstrate advanced Figma skills through interactive prototypes, component libraries, and well-structured design system contributions within your portfolio.

• Include examples of UX documentation, such as user flows, wireframes, and detailed interaction specifications. Process Documentation:

• Clearly articulate your design process, emphasizing how you translate requirements into functional designs.

• Detail your approach to iterating on designs based on user feedback, technical constraints, and business needs.

• Showcase your experience working within established design systems and contributing to their evolution.

• Provide examples of how you document design decisions and specifications to facilitate accurate implementation by engineering teams.

📝 Enhancement Note: A robust portfolio is paramount for this role. The emphasis is on demonstrating the entire design lifecycle, from problem identification to solution delivery and iteration, with a strong focus on enterprise-level complexity and the practical application of design skills in Figma. The ability to document processes and decisions is as important as the visual design itself.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX/Product Designers in Spain with 3-5+ years of experience, and considering the remote nature of the role, a competitive salary range is estimated between €45,000 - €65,000 annually. This range can vary based on the specific partner company's compensation structure, the candidate's exact experience, and negotiation.

Benefits:

• Competitive compensation package aligned with experience and market standards.

• Remote-friendly work model, offering flexibility while based in Spain.

• Opportunity to work on cutting-edge AI-enabled product experiences, contributing to innovative solutions.

• Collaborative, cross-functional environment fostering strong product and design culture.

• Exposure to enterprise-scale systems and complex UX challenges, promoting skill development.

• Professional growth opportunities through challenging, high-impact projects.

• Inclusive and knowledge-sharing team culture, encouraging continuous learning.

Working Hours: Standard full-time working hours (approximately 40 hours per week) are expected, with flexibility often available in a remote setting. Coordination with team members across different time zones may be required, especially during critical project phases.

📝 Enhancement Note: The salary estimate is derived from common compensation data for senior design roles in Spain, adjusted for remote work and the specialized nature of AI/enterprise UX. The benefits listed are directly from the provided text, emphasizing professional development and innovative technology. The working hours note acknowledges the remote aspect and potential need for cross-time zone collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the technology sector, specifically focusing on AI-enabled solutions for customer support. This places them in a dynamic and rapidly evolving market, where innovation in AI and user experience is crucial for differentiation.

Company Size: The exact size of the partner company is not specified, but the nature of the role (Senior UX Designer) and the mention of "enterprise-scale systems" suggest it is likely a mid-sized to large tech company or a well-funded startup with significant growth ambitions. This size typically allows for established processes while still maintaining agility.

Founded: The founding date is not provided, but the focus on AI-enabled platforms and sophisticated UX implies a company that is either recently established with cutting-edge technology or has a history of evolving its offerings to stay competitive.

Team Structure:

• The UX Designer will be part of a product and design team that works closely with engineering, product management, and business stakeholders.

• Reporting is likely to a Design Lead or Head of Product, within a structure that emphasizes cross-functional collaboration.

• Collaboration patterns are expected to be Agile, with frequent communication, feedback sessions, and shared ownership of product outcomes. Methodology:

• The design team likely employs a human-centered design approach, leveraging data and user insights to inform design decisions.

• Workflow planning and optimization are core to the role, ensuring that complex operational tasks are streamlined.

• Automation practices through AI are central to the product, meaning designers must understand how to integrate and enhance automated processes.

Company Website: https://jobgether.com/how-jobgether-works (This is Jobgether's platform, not the partner company's direct site, but it provides context on their process.)

📝 Enhancement Note: The context provided suggests a tech-forward environment where design plays a pivotal role in product success. The emphasis on AI and enterprise solutions indicates a need for designers who can handle complexity and contribute to strategic product development. The "partner company" aspect means direct information on their specific culture is limited, but general tech/AI company traits can be inferred.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role. It requires a high degree of autonomy, strategic thinking, and the ability to mentor or guide more junior designers if applicable. The focus is on delivering high-quality design work and influencing product direction through design expertise.

Reporting Structure: The Senior UX Designer will likely report into a Design Manager, Lead Designer, or Head of Product. They will collaborate closely with Product Managers, Engineers, and potentially other UX/UI designers. The structure is designed to foster efficient communication and rapid iteration.

Operations Impact: The impact of this role is substantial. By designing intuitive and efficient user experiences for an AI-enabled customer support platform, the designer directly influences:

• Operational Efficiency: Streamlining workflows for service representatives can lead to faster resolution times, reduced error rates, and increased agent productivity.

• Customer Satisfaction: Improved internal tools can indirectly lead to better customer outcomes and satisfaction.

• Product Adoption & Success: High-quality UX is crucial for the adoption and success of any complex software product, especially in competitive enterprise markets.

• AI Effectiveness: The design must effectively present AI insights and suggestions, making the AI's capabilities accessible and actionable for users.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven product design, enterprise UX, or specific industry domains (healthcare, insurance).

• Leadership: Potential to move into a Lead UX Designer or Design Manager role, overseeing projects and mentoring teams.

• Strategic Influence: Contribute more directly to product strategy and roadmap decisions based on user insights and design expertise.

• Skill Expansion: Develop skills in user research, service design, or even product management by working closely with those functions.

📝 Enhancement Note: This section frames the role within a broader career context, emphasizing the impact and growth potential typical for a senior design position in a tech company. The "Operations Impact" section is tailored to highlight how UX design contributes to operational efficiency and business outcomes, a key consideration for GTM and RevOps-focused roles.

🌐 Work Environment

Office Type: The role is described as "remote-friendly," with the specific requirement for candidates to be based in Spain. This suggests a hybrid approach or fully remote setup, with potential for occasional in-person meetings or team gatherings if the partner company has physical offices in Spain.

Office Location(s): While not explicitly stated, the requirement for candidates to be in Spain implies the partner company either has operations or a distributed team within Spain, or it's a general requirement for legal/tax purposes for remote employees in that region. Specific city locations within Spain are not detailed.

Workspace Context:

• The workspace will likely be a remote setup, requiring a dedicated home office environment conducive to focused work and virtual collaboration.

• Access to necessary software (Figma, communication tools) will be provided or expected as part of the remote setup.

• The team likely utilizes a variety of digital collaboration tools, emphasizing asynchronous communication and efficient digital workflows.

• Opportunities for interaction will be primarily through virtual meetings, chat platforms, and collaborative design tools.

Work Schedule: Standard full-time hours (circa 40 hours/week) are expected. Flexibility may be a feature of the remote arrangement, but core hours for team collaboration and meetings will likely be established, potentially aligning with Central European Time (CET) business hours.

📝 Enhancement Note: This section clarifies the remote nature of the role and its implications for the candidate's work environment. It emphasizes the need for self-discipline and proficiency with remote collaboration tools, crucial for roles that may involve distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review by Jobgether's AI and subsequent human screening to assess basic qualifications and fit.

• Hiring Company Review: Shortlisted candidates' profiles and portfolios are shared with the partner company's hiring team.

• Design Challenge/Case Study Presentation: Candidates will likely be asked to present their portfolio, discuss specific case studies in detail, and potentially complete a design exercise or take-home challenge relevant to enterprise UX or AI-driven interfaces.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess collaboration skills, technical understanding, and cultural fit.

• Final Interview: Potentially with a senior leader (e.g., Head of Product, CTO) to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Structure Your Narratives: For each case study, clearly articulate the problem, your unique contribution, the process, and the impact. Use visuals effectively to tell the story.

• Showcase Figma Mastery: Highlight your use of advanced Figma features like components, auto layout, variants, and complex prototyping. Demonstrate your ability to build and maintain design systems.

• Focus on Enterprise & AI: If possible, emphasize projects that involved complex workflows, enterprise-level challenges, or AI-integrated features. Explain how you handled ambiguity and scaled solutions.

• Quantify Impact: Wherever possible, include metrics or qualitative feedback that demonstrate the success of your designs (e.g., improved efficiency, reduced errors, positive user feedback).

• Be Prepared to Discuss: Be ready to deep-dive into your design decisions, rationale, and trade-offs.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with AI-enabled customer support platforms, common user pain points, and relevant UX patterns.

• Anticipate Problem-Solving: Be ready to tackle design problems that involve complex data, multi-step processes, and user assistance in operational contexts.

• Design System Thinking: Prepare to discuss how you would apply or extend an existing design system to new features or workflows.

• Communication: Practice articulating your design process and decisions clearly and concisely, as if presenting to a mixed audience of designers, product managers, and engineers.

📝 Enhancement Note: This section provides actionable advice for candidates, focusing on how to best present their qualifications and prepare for the interview process, especially concerning their portfolio and potential design challenges. The emphasis on "enterprise" and "AI" context is crucial for tailored preparation.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool. Advanced proficiency in its features (components, auto layout, variants, prototyping, collaboration) is explicitly required.

• Prototyping Tools: While Figma's prototyping is robust, familiarity with other tools like InVision or Axure might be beneficial for certain project needs, though Figma is the primary focus.

Analytics & Reporting:

• While not explicitly stated as a design requirement, understanding how to interpret user analytics (e.g., from tools like Amplitude, Mixpanel, Google Analytics) to inform design decisions is a valuable skill.

• Familiarity with A/B testing principles and how design impacts key metrics. CRM & Automation:

• Experience or understanding of CRM systems (e.g., Salesforce, HubSpot) and their role in customer support workflows can be advantageous.

• Familiarity with AI-driven automation platforms or tools used in customer support operations would be a significant plus.

📝 Enhancement Note: Figma is highlighted as the primary tool. The other tools mentioned are related to the broader ecosystem of product development and operations, suggesting a candidate who understands how their work integrates with other systems and data sources.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A commitment to understanding and addressing the needs of end-users, particularly service representatives in complex operational roles.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (product, engineering, business) to achieve shared goals.

• Excellence & Craftsmanship: A dedication to producing high-quality, polished, and implementation-ready design work.

• Efficiency & Scalability: Designing solutions that are not only usable but also efficient, scalable, and maintainable within an enterprise context.

• Innovation: Embracing new technologies like AI and applying them to create impactful user experiences.

Collaboration Style:

• Agile & Iterative: Comfortable working in fast-paced, iterative cycles, adapting to changing requirements and feedback.

• Data-Informed: Utilizing data and user insights to guide design decisions, rather than relying solely on intuition.

• Transparent Communication: Open and clear communication, especially in a remote setting, to ensure alignment and shared understanding.

• Constructive Feedback: Willingness to both give and receive constructive feedback to improve designs and processes.

📝 Enhancement Note: These values are inferred based on the role's responsibilities and the typical culture of tech companies focused on enterprise software and AI. The emphasis is on a blend of user advocacy, technical execution, and collaborative teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of AI Integration: Designing intuitive interfaces for AI-powered features requires translating complex algorithms and data into actionable user insights.

• Enterprise Workflow Design: Mapping and optimizing intricate, multi-step workflows for operational users demands deep understanding and meticulous attention to detail.

• Balancing Ambiguity and Precision: Operating in a fast-moving environment with evolving requirements while needing to deliver precise, implementation-ready designs.

• Maintaining Design Consistency: Ensuring seamless user experience across an evolving product suite and a potentially expanding design system.

Learning & Development Opportunities:

• AI Product Design Expertise: Gaining specialized knowledge in designing for AI-driven applications and understanding their unique UX challenges.

• Enterprise UX Mastery: Deepening expertise in designing for complex business processes and large-scale organizational adoption.

• Cross-functional Skill Development: Opportunities to learn more about product management, engineering best practices, and business strategy through close collaboration.

• Advanced Tool Proficiency: Mastering advanced features of Figma and potentially exploring related design and prototyping tools.

📝 Enhancement Note: This section identifies potential hurdles and frames them as opportunities for professional growth, aligning with the "Career & Growth Analysis." It highlights the specialized nature of the role and the learning potential it offers.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly complex, ambiguous business requirement into a clear user experience. What was your process, and what was the outcome?" (Focus on your structured approach, problem-solving, and documentation.)

• "How do you approach collaborating with engineers and product managers to ensure your designs are implemented accurately and efficiently, especially in an Agile setting?" (Highlight communication, feedback loops, and understanding of technical constraints.)

• "Walk me through a challenging enterprise workflow you designed. What were the key pain points for users, and how did your design address them?" (Prepare a specific case study with clear problem/solution/impact.) Company & Culture Questions:

• "What interests you about working with AI-enabled products, particularly in the customer support domain?" (Research the partner company's mission and AI focus.)

• "How do you contribute to a collaborative and knowledge-sharing team environment, especially in a remote setting?" (Provide examples of your collaborative behaviors.)

• "How do you measure the success of your UX designs, and how do you incorporate that feedback into future iterations?" (Discuss metrics, user feedback, and iterative processes.) Portfolio Presentation Strategy:

• Tell a Story: Don't just show screens; narrate the journey of each project, emphasizing your role and decision-making.

• Highlight Figma Skills: Actively demonstrate your Figma capabilities, showing components, auto layout, and interactive prototypes. Explain how you leverage these for efficiency and consistency.

• Focus on Impact: Clearly articulate the business value and user benefits of your designs, using data where available.

• Address Enterprise/AI Context: Frame your case studies within the context of complex enterprise workflows and AI integration. Explain how you handled these specific challenges.

📝 Enhancement Note: This section provides concrete examples of interview questions and strategic advice tailored to the specific requirements and context of this Senior UX Designer role, emphasizing the need to showcase enterprise and AI design experience.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on Jobgether.

• Portfolio Customization: Curate your portfolio to prominently feature 2-3 case studies that best demonstrate your experience with complex enterprise workflows, advanced Figma skills, and ideally, any work related to AI or support tools. Ensure each case study clearly outlines your process and impact.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "Figma," "enterprise UX," "AI-enabled design," "design systems," "user journey mapping," and "Agile methodology." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, articulating your design process, and answering behavioral questions related to collaboration, problem-solving, and working in Agile environments. Be ready to discuss your approach to AI and enterprise-level challenges.

• Company Research: While direct company info is limited, understand Jobgether's AI-powered matching process and research general trends in AI-driven customer support solutions to demonstrate informed interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.