UX Designer, Partners

📍 Job Overview

Job Title: UX Designer, Partners

Company: PlayStation Global

Location: San Mateo, CA, United States

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: May 21, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: Hybrid

🚀 Role Summary

• Design and evolve complex Enterprise and B2B software tools for the PlayStation Partners Platform, serving external game publishers and internal SIE teams.

• Translate user needs and business requirements into intuitive user flows, information architecture, and high-fidelity prototypes using tools like Figma.

• Collaborate closely with cross-functional product teams, including developers, product managers, and user researchers, throughout the entire design lifecycle.

• Advocate for a user-centric, evidence-led design approach, ensuring accessibility and adherence to design standards.

• Contribute to the refinement and application of design systems to ensure a cohesive user experience across the Partners platform.

📝 Enhancement Note: While the job title is "UX Designer, Partners," the responsibilities and context clearly indicate a focus on Enterprise/B2B software design, not consumer-facing products. The role involves creating tools for business operators, developers, and publishers, emphasizing efficiency, data, and complex workflows, which aligns with the principles of Revenue Operations and Sales Operations in terms of enabling business functions.

📈 Primary Responsibilities

• Lead the design process for new features and improvements within the PlayStation Partners platform, encompassing user research, wireframing, user flows, and prototyping.

• Develop comprehensive information architecture (IA) and navigation systems for complex enterprise applications, ensuring logical structure and ease of use.

• Craft clear and effective user flows that mirror natural work processes and enhance operational efficiency for both external publishers and internal SIE teams.

• Create high-fidelity interactive prototypes using tools such as Figma to visualize design solutions, test concepts, and facilitate collaboration with engineering and product teams.

• Conduct and participate in user research and usability testing sessions, analyzing feedback to iterate and refine design solutions, ensuring they meet user needs and business objectives.

• Collaborate with product managers to define requirements, prioritize features, and translate business goals into user-centered design solutions.

• Work closely with software developers to ensure the accurate implementation of designs, balancing technical feasibility with optimal user experience and product quality.

• Advocate for and champion user-centric design principles and best practices across product teams and stakeholders, influencing product strategy with user insights.

• Contribute to and help maintain design systems, ensuring consistency in UI components, patterns, and overall visual language across the Partners platform.

• Present design rationale, user insights, and proposed solutions clearly and confidently to cross-functional teams, stakeholders, and leadership.

📝 Enhancement Note: The description emphasizes "Enterprise, SaaS, B2B tools" and mentions "internal SIE operators and developers," "game creators," "store content," "developer support," "track metrics on store sales and engagement," "engineering and business telemetry," "advertising campaigns," "user targeting," and "A/B testing." This strongly suggests a role that supports operational efficiency and business intelligence, similar to a Revenue Operations or Sales Operations function, but from a UX design perspective. The responsibilities focus on enabling business processes, data analysis, and system efficiency.

🎓 Skills & Qualifications

Education:

Experience:

• 3+ years of commercial experience as a UX/Digital Product Designer, with a proven track record in designing Enterprise or B2B software products.

Required Skills:

• User Experience (UX) Design: Proven ability to design intuitive and effective user experiences for complex software applications.

• Information Architecture (IA): Expertise in structuring content and navigation for enterprise-level digital platforms to ensure logical organization and findability.

• User Flows & Wireframing: Proficiency in creating detailed user flows, service blueprints, and low-fidelity wireframes to map out user journeys and screen layouts.

• Prototyping (Figma): Strong command of Figma for creating interactive prototypes and collaborating effectively with product and engineering teams.

• User Research & Usability Testing: Experience in conducting user research, planning and executing usability tests, and synthesizing findings to inform design decisions.

• Enterprise/B2B Software Design: Specific experience designing for business-focused tools, SaaS platforms, or enterprise applications.

• Cross-functional Collaboration: Ability to work effectively within product teams, partnering with product managers, developers, and user researchers.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to articulate design decisions, user needs, and rationale confidently to diverse audiences.

Preferred Skills:

• Design Systems: Experience contributing to or working with established design systems to ensure UI consistency and efficiency.

• Service Design: Familiarity with service design principles and mapping complex user journeys across multiple touchpoints.

• Accessibility Design: Understanding and application of accessibility standards (e.g., WCAG) in design solutions.

• UI Component Design: Experience in designing and standardizing UI components for enterprise applications.

• Technical Feasibility Understanding: Ability to balance design ideals with technical constraints and collaborate with developers on implementation details.

📝 Enhancement Note: The emphasis on "business-focused tools," "enterprise software," and "B2B software products" strongly suggests that candidates with experience in designing for operational efficiency, data visualization tools, or internal business systems would be highly relevant. The "science" or "economics" degree preference, while broad, hints at a need for analytical thinking that can be applied to complex business processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3+ years of professional UX/Digital Product Design work, with a strong emphasis on Enterprise/B2B software applications.

• Present detailed case studies that demonstrate your involvement in the entire design process, from initial discovery and user research through to final launch and iteration.

• Highlight your ability to solve complex business problems through user-centered design, illustrating how your solutions improved efficiency, usability, or achieved specific business objectives.

• Include examples of information architecture, user flows, and wireframes for intricate systems, showcasing your approach to organizing complex data and functionality.

Process Documentation:

• For each case study, clearly articulate the problem statement, your role and responsibilities, the design methodology used (e.g., user research, A/B testing, iterative design), and the rationale behind key design decisions.

• Provide evidence of how you collaborated with product managers, developers, and other stakeholders throughout the project lifecycle, detailing communication strategies and decision-making processes.

• Include examples of how you incorporated user feedback, usability testing results, or A/B testing data to iterate on designs and improve outcomes.

• Showcase your understanding of how to balance technical feasibility with user experience, detailing any trade-offs made and their impact.

📝 Enhancement Note: For a UX role supporting "Partners Platform" which includes "business telemetry, advertising campaigns, user targeting, and A/B testing," the portfolio should ideally include examples of designing for data visualization, analytics dashboards, or tools that support business operations and strategic decision-making. Demonstrating an understanding of how design impacts operational efficiency and business outcomes is crucial.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.

• Retirement Savings: Matching 401(k) plan to support long-term financial goals.

• Work-Life Balance: Generous Paid Time Off (PTO) for rest and rejuvenation.

• Wellness Support: Access to a Wellness Program to promote employee health and well-being.

• Exclusive Perks: Coveted employee discounts on Sony products.

• Potential Bonus: The role may be eligible for a bonus package.

Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week. The hybrid work policy allows for flexibility in work location, balancing in-office collaboration with remote work.

📝 Enhancement Note: The salary range provided is a strong indicator of a mid-to-senior level UX design role within a major tech company, especially in a high cost-of-living area like San Mateo, CA. The benefits package is typical for a large, established corporation, emphasizing comprehensive health, financial security, and employee perks. The mention of a "hybrid working policy" suggests a structured approach to remote and in-office work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Entertainment Technology / Video Game Development & Publishing

Company Size: Large Corporation (PlayStation is a subsidiary of Sony Group Corporation, a global conglomerate with tens of thousands of employees worldwide. SIE itself is a significant entity.)

Founded: Sony Interactive Entertainment (SIE) traces its roots back to the launch of the original PlayStation in 1994, evolving significantly over decades. The parent company, Sony Group Corporation, was founded in 1946.

Team Structure:

• This role is part of the PlayStation Partners Platform product development team.

• The team is cross-disciplinary, involving UX Designers, Product Managers, Software Developers, and potentially User Researchers.

• Collaboration is expected with various internal SIE departments, including leadership, business/store operators, engineers, and product teams.

Methodology:

• User-Centricity: A strong emphasis on understanding user needs and advocating for the user in design decisions.

• Evidence-Led Design: Utilizing user research, usability testing, and data (telemetry, A/B testing) to inform and validate design solutions.

• Iterative Development: Working through the full design cycle from concept to release, with continuous refinement based on feedback and performance.

• Collaborative Processes: Transparent collaboration using sketches, service blueprints, user flows, and Figma prototypes.

• Design Standards: Focus on refining and applying design standards across the organization, potentially leveraging design systems.

Company Website: https://www.playstation.com/

📝 Enhancement Note: PlayStation is a well-established leader in the gaming industry. The "Partners Platform" context suggests a B2B focus, meaning the culture will blend the innovation and creativity of the entertainment sector with the rigor and process demands of enterprise software development. Collaboration and data-driven decision-making are key.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer (3+ years experience) focusing on Enterprise/B2B tools. It involves significant responsibility for product evolution and cross-functional collaboration.

Reporting Structure: The UX Designer will be part of a product development team and will likely report to a UX Design Manager or Lead, while collaborating closely with Product Managers and Engineering Leads.

Operations Impact: The UX Designer's work directly impacts the efficiency and effectiveness of external game publishers using the platform to release games and manage their presence on PlayStation. Internally, their designs streamline operations for business, store, and engineering teams, influencing critical business processes like telemetry analysis, advertising, and A/B testing. This role is integral to the operational backbone that supports PlayStation's ecosystem.

Growth Opportunities:

• Specialization: Deepen expertise in designing for complex enterprise systems, B2B SaaS, or specific domains like developer tools, business intelligence platforms, or partner management systems.

• Leadership: Progress into Senior UX Designer roles, leading design for larger initiatives, mentoring junior designers, or taking on product design lead responsibilities.

• Cross-functional Mobility: Opportunities to work on different product areas within SIE or transition into Product Management roles if desired, leveraging their deep understanding of user needs and business processes.

• Skill Development: Continuous learning in UX best practices, emerging design tools, accessibility standards, and understanding of the gaming and enterprise software industries.

📝 Enhancement Note: While not a traditional "operations" role like Revenue Operations, the UX Designer plays a critical enabling role for business operations. Their growth path involves deepening expertise in B2B/Enterprise UX, which is highly valuable in the operational technology space. The impact on internal teams and external partners is significant for business efficiency.

🌐 Work Environment

Office Type: Hybrid work environment, combining remote work with in-office collaboration. The description mentions being "based in our LA office," suggesting a physical presence is required for certain activities.

Office Location(s):

• Primary location mentioned is Los Angeles, CA, though the job listing also specifies San Mateo, CA. Candidates should clarify which office is the primary base.

Workspace Context:

• Collaborative Environment: Emphasis on working within a cross-disciplinary product team and collaborating transparently using various design tools and methods.

• Tools & Technology: Access to industry-standard design tools like Figma, and potentially other software for user research, prototyping, and collaboration.

• Team Interaction: Opportunities to engage with a diverse group of professionals—designers, engineers, product managers, and business stakeholders—fostering a dynamic and interactive work environment.

Work Schedule: Standard full-time hours (approx. 40 per week) with a hybrid arrangement offering flexibility. This allows for focused work at home and collaborative sessions in the office.

📝 Enhancement Note: The hybrid nature of the role is key. While remote work is possible, the emphasis on collaboration suggests that in-office days will be crucial for team synergy, brainstorming, and in-depth design reviews. Clarifying the expected in-office days per week is important for candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Portfolio Presentation: Expect to present your portfolio, showcasing relevant case studies that demonstrate your UX design process, problem-solving skills, and impact on B2B/Enterprise software.

• Design Challenge: Likely an exercise to assess your design thinking, problem-solving abilities, and how you approach a specific design problem within the context of enterprise tools.

• Cross-functional Interviews: Interviews with Product Managers, Developers, and potentially other UX Designers to evaluate your collaboration skills, technical understanding, and cultural fit.

• Behavioral & Situational Questions: Questions assessing your approach to user advocacy, handling feedback, collaboration, and navigating complex stakeholder environments.

Portfolio Review Tips:

• Focus on B2B/Enterprise: Prioritize case studies that highlight your experience designing complex tools for business users, publishers, or internal operations teams.

• Showcase the Process: Clearly articulate your design process for each project: problem definition, research, ideation, prototyping, testing, and iteration.

• Quantify Impact: Where possible, include metrics or outcomes that demonstrate the positive impact of your designs (e.g., improved efficiency, reduced error rates, increased adoption).

• Figma Proficiency: Highlight projects where you effectively used Figma for prototyping and collaboration.

• Problem-Solving Narrative: Frame your case studies as stories that showcase how you identified a user or business problem and designed a solution.

• Clarity and Conciseness: Ensure your presentation is well-organized, easy to follow, and clearly articulates your design rationale.

Challenge Preparation:

• Understand the Context: Research PlayStation's Partners Platform and the types of tools it offers to external publishers and internal teams.

• Think Holistically: For any design challenge, consider the end-to-end user journey, business goals, and technical constraints.

• Practice Articulation: Be prepared to verbally walk through your thought process, design decisions, and potential solutions clearly and calmly.

• Focus on User Needs: Always tie your solutions back to solving specific user problems or meeting business objectives.

📝 Enhancement Note: Given the B2B/Enterprise focus, interviewers will likely probe deeply into how candidates handle complex requirements, manage stakeholder expectations across different departments (business, engineering), and design for efficiency and data integration. Portfolios should reflect this capability.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, user flows, prototyping, and collaborative design.

• Sketch: May be used or integrated with Figma workflows.

• Adobe Creative Suite: Potentially used for asset creation or specific design tasks.

Analytics & Reporting:

CRM & Automation:

Other Potential Tools:

• User Research Platforms: Tools for conducting remote usability tests or surveys.

• Project Management Software: Jira, Asana, Trello for tracking design tasks and project progress.

• Design System Libraries: Tools or platforms for managing and utilizing design system components.

📝 Enhancement Note: Proficiency in Figma is explicitly called out. The role requires an understanding of how design interacts with data and business metrics, implying a need to be comfortable with analytical outputs even if not directly using analytics tools.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A commitment to understanding and championing the needs of external publishers and internal SIE operators.

• Collaboration: A strong emphasis on teamwork, transparent communication, and working effectively across diverse disciplines (design, product, engineering, business).

• Excellence & Quality: Striving for high standards in design, user experience, and product functionality, aligning with the PlayStation brand's reputation.

• Data-Driven Decisions: Utilizing user research, testing data, and business insights to inform design choices and measure impact.

• Continuous Improvement: A mindset of iterating on designs, seeking feedback, and constantly looking for ways to enhance the platform's efficiency and usability.

Collaboration Style:

• Cross-functional Integration: Actively partnering with Product Managers to define requirements, developers to ensure feasibility, and user researchers to gather insights.

• Open Feedback Loops: Regularly seeking and providing design feedback from and to colleagues and stakeholders.

• Transparent Design Process: Utilizing tools like Figma, sketches, and prototypes to share work-in-progress and solicit input early and often.

• Mediating Stakeholder Needs: Balancing the needs and perspectives of various internal and external partners to arrive at optimal design solutions.

📝 Enhancement Note: The values reflect a typical high-performance tech environment, with a strong emphasis on user-centricity, data, and collaboration. For this specific role, the "Partners" aspect means balancing the needs of external business partners with internal operational efficiency and technical constraints.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Systems: Designing for sophisticated B2B tools with numerous features, complex workflows, and diverse user roles requires deep analytical and problem-solving skills.

• Balancing Stakeholder Needs: Mediating between the requirements of external publishers, internal business operators, engineering constraints, and corporate standards can be demanding.

• Maintaining Design Consistency: Ensuring a cohesive and intuitive user experience across a growing platform with contributions from a distributed team.

• Advocating for UX: Continuously educating and influencing stakeholders who may not have a deep understanding of UX principles and their impact on business outcomes.

• Technical Constraints: Working within the realities of existing technology stacks and development timelines while pushing for optimal user experience.

Learning & Development Opportunities:

• Deepen B2B/Enterprise UX Expertise: Gain specialized knowledge in designing for business-critical applications, SaaS platforms, and operational tools.

• Master Design Systems: Become proficient in contributing to or leading design system initiatives for large-scale platforms.

• Industry Exposure: Learn about the intricacies of the gaming industry's publishing and developer ecosystem, as well as internal SIE business operations.

• Cross-functional Skill Development: Enhance collaboration and communication skills by working closely with product management, engineering, and business intelligence teams.

• Potential for Leadership: Grow into senior design roles, leading complex projects, mentoring junior designers, or influencing product strategy at a higher level.

📝 Enhancement Note: The challenges are typical for UX roles in enterprise software, requiring strong analytical skills and the ability to navigate complex organizational structures. Growth opportunities are significant for those who excel in this environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise or B2B software challenge you've tackled. What was the problem, your approach, and the outcome?" (Focus on process, user needs, and business impact).

• "How do you ensure your designs are accessible and meet the needs of diverse users within a business context?" (Highlight accessibility standards and user research methods).

• "Walk us through a project from your portfolio that demonstrates your ability to design effective information architecture and user flows for a complex system." (Be ready to present Figma prototypes or detailed flow diagrams).

Company & Culture Questions:

• "What interests you about designing for PlayStation's Partners Platform specifically?" (Showcase your understanding of B2B/Enterprise UX and interest in the gaming ecosystem).

• "How do you approach collaborating with product managers and engineers to ensure alignment on design goals?" (Discuss your communication strategies and experience with cross-functional teams).

Portfolio Presentation Strategy:

• Tailor Your Selection: Choose 2-3 strong case studies that best represent your experience with B2B/Enterprise software, complex systems, and the full design lifecycle.

• Structure Your Narrative: For each case study, clearly define: the problem, your role, the process, your key contributions, the solution, and the results/impact.

• Highlight Your Process: Explain why you made certain design decisions, referencing user research, business goals, or design principles.

• Showcase Figma Skills: Be prepared to demonstrate interactive prototypes or detailed user flows.

• Be Ready for Questions: Anticipate questions about your design choices, challenges faced, and how you handled feedback or constraints.

📝 Enhancement Note: Interviewers will be looking for evidence of analytical thinking, problem-solving skills applied to business contexts, strong collaboration abilities, and a deep understanding of the UX design process for complex, enterprise-grade software.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Greenhouse platform.

• Portfolio Customization: Ensure your portfolio prominently features case studies relevant to Enterprise/B2B software design, complex systems, and the full UX lifecycle. Tailor your case study descriptions to highlight your problem-solving approach and impact.

• Resume Optimization: Update your resume to emphasize your experience with B2B/Enterprise UX, proficiency in Figma, and your ability to collaborate with cross-functional teams. Use keywords from the job description such as "Enterprise Software," "B2B," "SaaS," "Information Architecture," and "User Flows."

• Interview Preparation: Practice presenting your portfolio, focusing on clearly articulating your design process, rationale, and the outcomes of your projects. Prepare for questions about handling complex requirements and collaborating with technical and business stakeholders.

• Company Research: Gain a deeper understanding of PlayStation's Partners Platform, its target users (publishers, internal teams), and the broader gaming industry context. Research Sony Interactive Entertainment's mission and values to align your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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