UX designer Laboratory - Tieto Caretech (m/f/d)

📍 Job Overview

Job Title: UX Designer Laboratory - Tieto Caretech (m/f/d)

Company: Tieto

Location: Malmö, Skåne County, Sweden

Job Type: Full-time

Category: Product Design / User Experience Operations

Date Posted: 2026-09-21

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the UX transformation of a Laboratory Information Management System (LIMS) into a cutting-edge SaaS solution, focusing on application-by-application web-based platform development.

• Collaborate cross-functionally with three development teams, product owners, and other laboratory disciplines to ensure a cohesive, intuitive, and high-value user experience across the entire product portfolio.

• Execute a full spectrum of UX activities including user research, interaction design, prototyping, design system development, and hands-on validation throughout the product development lifecycle.

• Leverage AI literacy and prompt engineering skills to enhance productivity and quality in daily tasks, while adhering to strict company policies on responsible AI use and data security.

📝 Enhancement Note: This role is positioned within Tieto's Caretech business unit, specifically focusing on the Laboratory Chemistry team. The core mission involves modernizing a critical LIMS system into a next-generation SaaS offering, requiring a strong blend of traditional UX skills with an understanding of complex, regulated domains like healthcare and laboratory information management. The emphasis on AI literacy indicates a forward-thinking approach to productivity and innovation within the design process.

📈 Primary Responsibilities

• Plan, conduct, and rigorously evaluate user research and usability testing sessions to gather actionable insights into user behaviors and needs within laboratory environments.

• Translate complex user requirements and research findings into clear, concise UX concepts, detailed wireframes, intuitive sketches, and interactive prototypes using Figma.

• Foster seamless collaboration with product owners, developers, and diverse stakeholders, actively participating from the initial discovery phase through to implementation and final acceptance testing.

• Maintain, enhance, and evolve the Figma design system, ensuring brand consistency with Lifecare updates and addressing specific, identified laboratory domain needs.

• Effectively communicate design decisions, rationale, and project updates to cross-functional teams and stakeholders, contributing to comprehensive documentation in both Swedish and English.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX design within an agile development context. The emphasis on "application by application" transformation suggests a phased migration strategy, requiring the UX designer to manage design consistency across evolving modules. The requirement for documentation in both Swedish and English points to a diverse and international team environment.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Human-Computer Interaction, Design, Computer Science, or a related field is typically expected for this level of role.

Experience: Minimum of two years of professional experience as a UX Designer, Product Designer, or in a closely related role, with a proven track record in an agile product development environment.

Required Skills:

• At least two years of professional experience working as a UX Designer, Product Designer, or equivalent.

• Demonstrated experience collaborating closely with developers, product owners, and other stakeholders in an agile product-development environment.

• Excellent communication and presentation skills in both English and Swedish, with the ability to articulate and defend design decisions effectively.

• Proficiency in user research methodologies, including planning, conducting, and evaluating user studies and usability testing.

• Strong skills in creating UX concepts, wireframes, sketches, and interactive prototypes, with a preference for Figma.

• Experience in planning, maintaining, and evolving design systems.

• AI literacy: Comfort using approved AI tools for drafting, summarizing, analyzing, and automating tasks, with the ability to write clear prompts, critically evaluate AI outputs, and understand responsible AI use policies. Preferred Skills:

• Experience working within the laboratory, healthcare, or other regulated domains.

• Prior experience with SaaS products or complex, information-rich applications.

• Proven experience contributing to or evolving a shared design system.

📝 Enhancement Note: The "AI knowledge requirement" is a significant differentiator for this role, indicating a strategic integration of AI into the design workflow. Candidates should be prepared to discuss their experience with AI tools and their understanding of responsible AI usage. The preference for Figma suggests it's the primary tool for design and prototyping.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least two detailed case studies demonstrating end-to-end UX design process for complex applications, preferably in regulated or data-intensive environments.

• Highlight your contribution to user research, problem identification, ideation, wireframing, prototyping (Figma preferred), and usability testing.

• Include examples of how you translated user needs and business requirements into intuitive and effective design solutions.

• Demonstrate your ability to work within an agile development framework and collaborate effectively with cross-functional teams.

• Present your experience with design systems, including contributions to their creation, maintenance, or evolution. Process Documentation:

• Provide examples of how you document user research findings, design decisions, and interaction flows to ensure clarity and alignment with development teams.

• Showcase your approach to iterative design, including how you incorporate feedback from user testing and stakeholder reviews into subsequent design iterations.

• Detail your understanding of the product development lifecycle and how UX activities are integrated into each phase, from discovery to release.

📝 Enhancement Note: Given the role's focus on transforming an LIMS into a SaaS solution, portfolios should emphasize experience with complex data visualization, workflow optimization, and user journeys within enterprise software or regulated industries. The ability to demonstrate iterative design processes and effective stakeholder communication through documentation is crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX Designer with 2-5 years of experience in Malmö, Sweden, the estimated annual salary range would be approximately 450,000 - 650,000 SEK. This range can vary based on specific skills, experience, and negotiation.

Benefits:

• Professional growth opportunities and career development support.

• An open and friendly company culture that values collaboration and innovation.

• Strong emphasis on work-life balance to promote employee well-being.

• Flexible hybrid work model, offering a blend of remote and in-office work.

• Access to training courses and a "Keep Learning Week" twice a year for continuous skill development.

• Opportunities to contribute to meaningful work in healthcare technology, making a tangible difference.

Working Hours: Standard full-time hours (approximately 40 hours per week), with a flexible hybrid work model that allows for a balance between remote and in-office work.

📝 Enhancement Note: The salary estimate is based on Tieto's presence in Sweden and general market rates for UX Designers in similar roles and experience levels in the Malmö region. The benefits package emphasizes professional development, work-life balance, and a culture of continuous learning, aligning with the company's stated values.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, Healthcare Technology, and Digitalization Services. Tieto is a major player in providing IT services and software solutions across various sectors, with a strong focus on healthcare and public sector digitalization.

Company Size: Tieto is a large enterprise, employing thousands of people globally. This implies established processes, a wide range of resources, and opportunities for career progression within a structured environment.

Founded: Tieto has a long history, tracing its roots back to the late 1960s, with significant mergers and evolutions over the decades. This deep history suggests stability, a wealth of experience, and a well-established market presence.

Team Structure:

• The Laboratory Chemistry team is part of Tieto Caretech, focusing on the Lifecare software portfolio.

• The UX Designer will work closely with three dedicated development teams, product owners, and potentially other laboratory discipline experts.

• This structure suggests a collaborative, cross-functional environment where UX is integrated early and continuously in the product development lifecycle. Methodology:

• The team operates within an agile product development environment, emphasizing iterative development and close collaboration.

• The transformation of the LIMS into a SaaS platform indicates a focus on modern software development practices, cloud-based solutions, and a user-centric approach to product