UX designer Laboratory - Tieto Caretech (m/f/d)

📍 Job Overview

Job Title: UX Designer Laboratory - Tieto Caretech (m/f/d)

Company: Tieto

Location: Malmö, Skåne County, Sweden / Uppsala, Sweden

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2026-09-21

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive user research and usability testing initiatives to inform the transformation of a Laboratory Information Management System (LIMS) into a modern SaaS solution.

• Collaborate closely with product owners, developers, and other laboratory domain experts to ensure a consistent and intuitive user experience across the product portfolio.

• Develop clear UX concepts, wireframes, sketches, and interactive prototypes using Figma, translating complex user needs into tangible design solutions.

• Actively contribute to and maintain the company's Figma design system, ensuring alignment with Lifecare brand guidelines and evolving laboratory requirements.

• Leverage AI literacy and prompt engineering skills to enhance productivity and quality in everyday tasks, while adhering to strict data confidentiality and responsible AI use policies.

📝 Enhancement Note: The job title and description indicate a strong focus on product transformation within a specific domain (Laboratory Chemistry). The "Laboratory" designation in the title, coupled with the mention of LIMS and healthcare professionals, suggests this role is deeply embedded within the Tieto Caretech business unit, focusing on digital solutions for the healthcare and social care sectors. The AI knowledge requirement is explicitly stated and integrated into the role's daily functions, highlighting Tieto's forward-thinking approach to technology adoption in their product development.

📈 Primary Responsibilities

• Plan, execute, and evaluate user research studies and usability testing sessions to gather actionable insights into user behaviors, needs, and pain points within laboratory workflows.

• Translate user research findings and business requirements into intuitive UX concepts, detailed wireframes, interactive prototypes, and high-fidelity mockups using Figma.

• Foster strong collaborative relationships with product owners, development teams, and other subject matter experts throughout the entire product development lifecycle, from initial discovery to final acceptance testing.

• Maintain, evolve, and contribute to the shared Figma design system, ensuring consistency, scalability, and adherence to brand identity across all Tieto Caretech laboratory products.

• Effectively communicate design rationale, decisions, and project updates to both technical and non-technical stakeholders in both Swedish and English, contributing to project documentation as needed.

• Apply AI literacy by utilizing approved AI tools for tasks such as content drafting, summarization, data analysis, and automation of routine design processes, ensuring critical evaluation of AI-generated outputs.

• Champion user-centered design principles and best practices within the agile development teams, advocating for the end-user throughout the product design and iteration process.

• Participate in defining and refining user personas and user journey maps to better understand and address the needs of laboratory professionals and patients.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to UX design, integrating research, conceptualization, prototyping, and system maintenance. The explicit mention of Figma and a design system points to a need for proficiency in modern design tooling and a commitment to scalable design practices. The requirement to communicate in both Swedish and English and the focus on a regulated domain (healthcare/laboratory) suggest a need for clear, precise, and context-aware communication skills.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is often preferred for roles of this nature. Equivalent practical experience will also be strongly considered.

Experience: A minimum of two years of professional experience in UX design, Product Design, Interaction Design, or a similar role, with a demonstrable track record of contributing to the design of digital products.

Required Skills:

• A minimum of two years of professional experience as a UX Designer, Product Designer, or in an equivalent role.

• Proven experience collaborating effectively with development teams, product owners, and other stakeholders within an agile product development environment.

• Excellent command of both written and spoken English and Swedish, with the ability to articulate and defend design decisions clearly and persuasively.

• Proficiency in user research methodologies, including planning, conducting, and evaluating user studies and usability tests.

• Strong skills in creating UX concepts, wireframes, sketches, and interactive prototypes, with a preference for Figma as the primary design tool.

• Experience in planning, conducting, and evaluating user research and usability testing.

• Experience in translating user needs and insights into clear UX concepts, wireframes, sketches, and prototypes in Figma.

• Experience in collaborating with product owners, developers, and other stakeholders from early discovery through to implementation and acceptance testing.

• Experience in maintaining and improving a Figma design system based on brand updates and identified needs.

• AI literacy, including the ability to use approved AI tools for productivity enhancements, critical evaluation of AI outputs, and adherence to responsible AI use policies. Preferred Skills:

• Prior experience working within the laboratory, healthcare, or other highly regulated industries.

• Experience designing and working with Software-as-a-Service (SaaS) products.

• Experience with complex, information-rich applications.

• Proven experience contributing to, evolving, or establishing a shared design system.

• Familiarity with backend systems and data structures relevant to laboratory information management.

📝 Enhancement Note: The required experience level (2+ years) suggests this is not an entry-level position, requiring candidates to have practical experience and a portfolio that showcases their design process and impact. The strong emphasis on both English and Swedish communication highlights the international nature of Tieto and the need for seamless collaboration within the local Swedish teams. The inclusion of "AI literacy" as a required skill, rather than just a preference, underscores its importance in this role and Tieto's commitment to integrating AI into their workflow.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing at least two significant UX design projects, preferably from complex software or regulated environments.

• Detailed case studies that clearly articulate the problem statement, your role and responsibilities, the design process undertaken, key design decisions, and the measurable impact of your solutions.

• Examples of user research findings, wireframes, interactive prototypes (ideally from Figma), and final UI designs.

• Evidence of contributions to or management of a design system, including examples of components and guidelines.

• Demonstrations of how you translated user needs into functional and intuitive design solutions, with clear explanations of the UX rationale. Process Documentation:

• Examples of how you document your design process, including user research plans, usability test reports, and design specifications.

• Workflow designs or process maps that illustrate how you approach problem-solving and iterative design within an agile context.

• Documentation showcasing your understanding of design system principles and their implementation for consistency and efficiency.

• Case studies that highlight your ability to measure and articulate the impact of your design work, focusing on user satisfaction, efficiency gains, or other relevant KPIs.

📝 Enhancement Note: For a UX Designer role, a strong portfolio is paramount. The emphasis on case studies, measurable impact, and design system contributions indicates that the hiring team will be looking for evidence of a structured, user-centric design process and the ability to deliver tangible results. Practical experience with Figma and a demonstrated understanding of agile development workflows will be crucial for portfolio review.

💵 Compensation & Benefits

Salary Range: For a UX Designer with 2-5 years of experience in Malmö or Uppsala, Sweden, the estimated annual salary range is typically between 450,000 SEK and 650,000 SEK. This estimate is based on industry benchmarks for UX professionals in Sweden, considering the company's size, industry (technology/healthcare), and the specific requirements of the role. Factors such as specific skills, the depth of portfolio, and negotiation will influence the final offer.

Benefits:

• Professional Growth: Opportunities for continuous learning, skill development, and career advancement within Tieto.

• Open and Friendly Culture: A collaborative and supportive work environment that values teamwork and open communication.

• Work-Life Balance: Emphasis on maintaining a healthy balance between professional responsibilities and personal life.

• Flexible Hybrid Work Model: The ability to blend remote work with in-office collaboration, offering flexibility and autonomy.

• "Keep Learning Week": Twice-yearly dedicated weeks for professional development, offering a wide array of global training courses.

• Meaningful Work: The opportunity to contribute to the development of healthcare solutions that positively impact people's lives.

• Standard benefits package including pension contributions, health insurance, and paid time off, in accordance with Swedish labor laws.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time position in Sweden. The hybrid work model allows for flexibility in how these hours are structured, balancing in-office collaboration with remote work.

📝 Enhancement Note: Salary ranges in Sweden are generally competitive, especially for specialized roles like UX Design within the tech sector. The provided range is an estimate, and actual compensation will depend on the candidate's experience, the company's compensation philosophy, and the specific location within Sweden. The benefits listed are directly from the job description, highlighting Tieto's commitment to employee development and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, Healthcare Technology, Health & Social Care Solutions. Tieto operates at the intersection of advanced technology and critical societal services, aiming to modernize healthcare and social care through digital transformation. This means the work is often complex, impactful, and requires a deep understanding of user needs in high-stakes environments.

Company Size: Tieto is a large, established technology company with a global presence. This size offers stability, extensive resources, and opportunities for diverse career paths, while also potentially presenting a more structured organizational environment.

Founded: Tieto has a long history in the IT sector, with roots tracing back decades. This longevity suggests a company with deep industry expertise, established processes, and a proven ability to adapt to technological advancements.

Team Structure:

• The UX Designer will be part of the Laboratory Chemistry team within Tieto Caretech, working closely with three development teams.

• This team likely comprises product owners, developers, QA engineers, and other specialists dedicated to specific product lines within the Lifecare portfolio.

• Collaboration is expected to be cross-functional, requiring interaction with various stakeholders across different business units and potentially customer-facing roles. Methodology:

• Agile Development: The teams operate within an agile product development environment, emphasizing iterative development, continuous feedback, and cross-functional collaboration.

• User-Centered Design: A strong focus on understanding user needs through research and translating those into intuitive and valuable digital experiences.

• SaaS Transformation: The team is actively engaged in modernizing existing LIMS applications into a next-generation SaaS platform, indicating a focus on modern web technologies and scalable architectures.

• Data-Driven Decisions: While not explicitly stated for UX, it's implied that design decisions are informed by user research, usability testing, and potentially product performance metrics.

Company Website: https://www.tieto.com/

📝 Enhancement Note: Tieto's focus on "purposeful technology" and its application in healthcare and social care suggests a company culture that values innovation with a strong sense of social responsibility. The mention of a "global team" and diverse backgrounds points to an inclusive work environment. The "Laboratory Chemistry" team context implies a specialized focus within the broader Caretech unit.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced UX Designer, likely falling into the mid-level or senior individual contributor category. It requires a solid foundation in UX principles and practices, coupled with the ability to work independently and contribute to strategic design decisions within a specific product domain. The role involves not just execution but also research leadership and design system contribution, indicating a level of autonomy and influence.

Reporting Structure: The UX Designer will report into a design lead or product management function within the Tieto Caretech Laboratory Chemistry team. They will work closely with product owners and development teams, implying a matrixed reporting structure or strong collaboration with these functions.

Operations Impact: The UX Designer's impact will be directly tied to the successful transformation of the LIMS into a next-generation SaaS solution. By ensuring a consistent, intuitive, and valuable user experience, they will contribute to improved user adoption, increased efficiency for healthcare professionals, enhanced patient safety, and ultimately, the commercial success of Tieto Caretech's product portfolio. Their work directly influences how users interact with critical healthcare technology.

Growth Opportunities:

• Specialization: Deepen expertise in UX for healthcare and laboratory domains, becoming a subject matter expert within Tieto Caretech.

• Design Leadership: Progress into a Senior UX Designer or Lead UX Designer role, mentoring junior designers and taking ownership of larger design initiatives.

• Product Strategy: Contribute more significantly to product strategy and roadmap planning, leveraging user insights to shape future product development.

• Cross-functional Mobility: Explore opportunities within other Tieto business units or product areas, applying UX expertise to different technological challenges.

• Design System Ownership: Take on greater responsibility for the evolution and governance of Tieto's design systems.

📝 Enhancement Note: The role offers significant growth potential for a UX professional looking to specialize in a critical and impactful industry like healthcare technology. The emphasis on SaaS transformation and design systems suggests opportunities to work with modern methodologies and contribute to scalable design solutions. The company's global presence also implies potential for international career development.

🌐 Work Environment

Office Type: The company offers a flexible hybrid work model, meaning the workspace is a blend of remote and in-office collaboration. This suggests a modern office environment designed to facilitate collaboration, team meetings, and focused work when on-site.

Office Location(s): The role is based in Malmö, Skåne County, Sweden, or Uppsala, Sweden. Both locations are significant hubs for technology and innovation in Sweden. Accessibility via public transport and proximity to amenities are typical for such urban office environments.

Workspace Context:

• Collaborative Spaces: Offices are likely equipped with meeting rooms, breakout areas, and open-plan spaces designed to encourage interaction and teamwork among colleagues.

• Tools & Technology: Access to standard office equipment, reliable internet, and potentially specialized design software and hardware. The team will utilize Figma extensively, and other collaborative tools for project management and communication.

• Team Interaction: Opportunities for regular face-to-face interaction with development teams, product owners, and other designers, fostering a strong sense of team cohesion and shared purpose.

Work Schedule: The standard work schedule is approximately 40 hours per week, with flexibility offered through the hybrid model. This allows designers to structure their workdays to accommodate personal needs while ensuring project deliverables and team collaboration needs are met. The focus is on output and results rather than strict adherence to hours.

📝 Enhancement Note: The hybrid work model is a key feature, offering flexibility. Candidates should expect a professional office environment in either Malmö or Uppsala, with an emphasis on collaborative work when on-site. The technology stack will be modern, with Figma being central to the UX design process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess relevant experience and skills.

• Hiring Manager Interview: A discussion with Annika Nivestam (Hiring Manager) to delve deeper into your experience, motivation, and fit for the role. This may include behavioural questions and scenario-based inquiries.

• Technical/Portfolio Review: A dedicated session to walk through your portfolio, discuss your design process, and potentially present a case study. This is where your problem-solving skills and UX methodology will be thoroughly evaluated.

• Team/Cross-functional Interview: An opportunity to meet with potential colleagues (developers, product owners) to assess cultural fit, collaboration style, and ability to integrate into the existing team dynamics.

• Final Interview/Offer: Potentially a final discussion with leadership or HR to discuss terms and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best demonstrate your UX skills, particularly those relevant to complex applications, SaaS, or regulated environments.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, design, testing), key decisions made, and the tangible outcomes or impact. Use visuals effectively.

• Highlight Figma & Design Systems: Showcase your proficiency with Figma and any experience you have with design systems. If you contributed to a system, explain your contributions and its benefits.

• Demonstrate Research & Testing: Clearly show how user research informed your designs and how usability testing was used to validate and iterate on solutions.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Be Prepared for AI Questions: Have examples of how you've used or would use AI tools responsibly in a design workflow, demonstrating your AI literacy.

Challenge Preparation:

• Anticipate Design Challenges: Be prepared for a potential design exercise that might involve analyzing a problem, sketching solutions, or critiquing an existing design. Focus on your thought process and rationale.

• Understand the Domain: Familiarize yourself with the basics of Laboratory Information Management Systems (LIMS) and the healthcare technology landscape to better understand the context of the products.

• Practice Explaining Your Process: Be ready to articulate your UX process clearly and concisely, explaining why you made certain design decisions.

• Prepare Questions: Have thoughtful questions ready for the interviewer about the team, the product roadmap, challenges, and company culture.

📝 Enhancement Note: The interview process is designed to assess a candidate's practical UX skills, problem-solving abilities, collaborative potential, and understanding of user-centered design within a specific industry context. A strong, well-documented portfolio is critical for progressing through the stages. The emphasis on AI literacy means candidates should be ready to discuss their experience and approach to AI tools.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and design system management. Mastery of Figma's collaborative features and its capabilities for creating interactive prototypes is essential.

• User Research Tools: Various tools may be used for conducting user interviews, surveys, and usability testing (e.g., Lookback, Maze, SurveyMonkey, UserTesting.com). Experience with one or more of these is beneficial.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be advantageous.

Analytics & Reporting:

• Product Analytics: Experience with tools like Google Analytics, Amplitude, or Mixpanel would be beneficial for understanding user behavior within the SaaS product.

• Usability Testing Platforms: Tools for remote usability testing and feedback collection.

CRM & Automation:

• Project Management Tools: Familiarity with agile project management tools such as Jira, Confluence, or Asana for task tracking and collaboration.

• Communication Platforms: Tools like Slack or Microsoft Teams for daily team communication.

📝 Enhancement Note: Figma is explicitly mentioned as the primary tool, making proficiency a must-have. The role involves working within an agile development environment, so familiarity with project management and collaboration tools like Jira and Slack is highly probable and beneficial. Understanding how UX design integrates with product analytics is also a plus.

👥 Team Culture & Values

Operations Values:

• Purposeful Technology: A core value of Tieto Caretech, emphasizing the development of technology that genuinely helps people and improves societal well-being, particularly in healthcare and social care.

• Curiosity and Learning: The company fosters a culture of continuous learning, encouraging employees to explore new topics and deepen their knowledge through initiatives like "Keep Learning Week."

• Diversity, Equity, and Inclusion: Tieto actively promotes an inclusive workplace where individuals from all backgrounds are encouraged to apply, believing this diversity fuels innovation.

• Openness and Trust: These values are foundational to Tieto's culture, promoting transparent communication and reliable collaboration among team members.

• Efficiency and Productivity: As indicated by the AI literacy requirement, there's an implicit value placed on leveraging technology to enhance quality and productivity in daily work.

Collaboration Style:

• Cross-functional Integration: The UX Designer is expected to work closely with development teams and product owners, indicating a highly integrated and collaborative approach to product development.

• Agile Mindset: Collaboration will align with agile principles, involving frequent communication, feedback loops, and iterative teamwork.

• Open Communication: The emphasis on openness and trust suggests a culture where constructive feedback is welcomed, and team members are encouraged to share ideas and concerns openly.

• Global & Local Interaction: Collaboration will occur within a global company context, but with a strong focus on the local Swedish teams and their specific needs.

📝 Enhancement Note: Tieto Caretech's culture appears to be driven by a mission-oriented approach, focusing on creating meaningful impact through technology. The emphasis on learning, diversity, and collaboration suggests a progressive and supportive work environment for operations and design professionals.

⚡ Challenges & Growth Opportunities

Challenges:

• Transforming Legacy Systems: Migrating a Laboratory Information Management System (LIMS) to a modern SaaS platform involves navigating complex existing functionalities, user habits, and technical debt.

• Balancing Diverse User Needs: Healthcare and laboratory professionals have specific, often critical, needs. Designing for these users while ensuring a universally intuitive experience requires careful research and iteration.

• Maintaining Design System Consistency: As the SaaS platform evolves application by application, ensuring a consistent user experience and maintaining the integrity of the design system across different modules can be challenging.

• Integrating AI Responsibly: Effectively leveraging AI tools to enhance productivity while adhering to strict data privacy, security, and ethical guidelines in a regulated industry requires careful implementation and ongoing vigilance.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge in healthcare technology, laboratory workflows, and regulatory compliance within the Life Sciences sector.

• SaaS Design Patterns: Gain extensive experience in designing for scalable, modern SaaS applications.

• Design System Development: Contribute to and potentially lead the evolution of a robust design system, enhancing skills in design governance and scalability.

• AI in Design: Become proficient in applying AI tools responsibly and effectively within a professional UX design context, staying at the forefront of technological advancements.

• Cross-functional Skill Development: Enhance collaboration and communication skills by working closely with diverse stakeholders across product management and engineering.

📝 Enhancement Note: The role presents opportunities to tackle complex design challenges within a high-impact industry. The focus on SaaS transformation and AI integration means there are significant avenues for professional growth and skill enhancement, keeping the designer's skillset current and valuable.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for transforming a legacy system into a modern SaaS solution. What are the key UX considerations?"

• "How do you approach user research in a regulated domain like healthcare or laboratory settings? What ethical considerations are important?"

• "Walk us through a complex UX challenge you faced and how you used Figma and your design system to solve it."

• "How do you balance competing user needs and business requirements when designing a feature?"

• "Explain your approach to AI literacy and how you would integrate AI tools into your UX workflow responsibly at Tieto." Company & Culture Questions:

• "What interests you about Tieto Caretech's mission and our work in the healthcare sector?"

• "How do you contribute to a positive and collaborative team environment, especially within an agile structure?"

• "Describe a time you had to defend a design decision to stakeholders who disagreed. How did you approach it?"

• "What are your thoughts on Tieto's emphasis on purposeful technology and its impact on society?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a clear story arc: Problem > Your Role > Process > Solution > Impact.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, final designs) to illustrate your points. Interactive Figma prototypes are ideal.

• Focus on Your Contribution: Clearly articulate your specific role and contributions, especially in team projects.

• Demonstrate Problem-Solving: Highlight the challenges you faced and how your design decisions addressed them.

• Quantify Results: Use data and metrics to show the impact of your work. If direct metrics aren't available, discuss how you would measure success.

• Address AI Integration: Be ready to discuss how you've used or would use AI tools in your process, demonstrating your AI literacy and responsible approach.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the UX design process, practical application of tools like Figma, and the ability to articulate design decisions and their impact. Candidates should also prepare to discuss their experience in regulated industries and their approach to AI integration, as these are key requirements for the role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with complex applications, SaaS transformation, user research, and Figma. If possible, include examples related to regulated industries or information-rich interfaces.

• Resume Optimization: Ensure your resume clearly outlines your 2+ years of UX/Product Design experience, proficiency in Figma, experience with agile development, and your communication skills in both English and Swedish. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and the impact of your work. Prepare specific examples for behavioral questions and be ready to discuss your approach to AI integration in design.

• Company Research: Familiarize yourself with Tieto Caretech's mission, the Lifecare product portfolio, and the company's values, particularly around purposeful technology and innovation. Understand the context of LIMS and healthcare technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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