UX designer Laboratory - Tieto Caretech (m/f/d)

📍 Job Overview

Job Title: UX Designer Laboratory - Tieto Caretech (m/f/d)

Company: Tieto

Location: Malmö, Skåne County, Sweden (with potential for Luleå, Sweden)

Job Type: Full-time

Category: UX/Product Design (within Healthcare Technology Operations)

Date Posted: 2026-09-21

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in transforming a Laboratory Information Management System (LIMS) into a next-generation SaaS solution, focusing on user-centric design principles within the healthcare technology sector.

• You will be instrumental in shaping the user experience for laboratory professionals, ensuring intuitive and efficient interaction with complex healthcare software.

• The position requires a strong blend of user research, interaction design, prototyping, and design system development within an agile, cross-functional team environment.

• A key aspect involves collaborating with development teams, product owners, and other laboratory disciplines to ensure design consistency and user value across the Lifecare product portfolio.

📝 Enhancement Note: While the core role is UX Design, its application within the "Tieto Caretech" business unit, specifically transforming a LIMS into a SaaS solution, places it within a critical operational function of healthcare technology. This implies a need to understand the operational workflows and data management intricacies of laboratory environments to design effective tools that improve patient care and operational efficiency.

📈 Primary Responsibilities

• Plan, execute, and analyze user research studies and usability testing sessions to gather actionable insights into laboratory professional workflows and pain points.

• Develop clear and compelling UX concepts, wireframes, sketches, and interactive prototypes using Figma, translating user needs into intuitive digital experiences.

• Foster close collaboration with product owners, developers, and other laboratory discipline stakeholders throughout the entire product development lifecycle, from discovery to acceptance testing.

• Actively maintain and enhance the existing Figma design system for the Lifecare portfolio, ensuring alignment with brand guidelines and evolving laboratory-specific requirements.

• Effectively communicate design decisions, rationale, and project status updates in both Swedish and English, contributing to comprehensive design documentation.

• Champion user-centered design principles and advocate for the end-user throughout the product development process, ensuring that design solutions meet both user needs and business objectives.

• Contribute to the continuous improvement of UX processes and methodologies within the Laboratory Chemistry team and broader Caretech organization.

📝 Enhancement Note: The responsibility of "maintaining and improving our Figma design system" is critical. For a UX designer in a product development context like this, it signifies a need for understanding component-based design, design token management, and ensuring design consistency across multiple applications within the Lifecare portfolio, which directly impacts the operational efficiency of the end-users.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field; or equivalent practical experience.

Experience: Minimum of two years of professional experience in UX Design, Product Design, Interaction Design, or a closely related role, with a demonstrated track record of delivering user-centered design solutions.

Required Skills:

• Proven experience in planning, conducting, and evaluating user research and usability testing.

• Proficiency in creating wireframes, sketches, and interactive prototypes using tools like Figma.

• Demonstrated ability to collaborate effectively with cross-functional teams, including developers, product owners, and other stakeholders in an agile development environment.

• Strong communication and presentation skills in both English and Swedish, with the ability to articulate and defend design decisions clearly.

• Experience working within an agile product development framework.

• Demonstrated AI literacy, including the ability to effectively use approved AI tools for drafting, summarizing, analyzing, and automating tasks, critically evaluating AI outputs, and understanding responsible AI use policies. Preferred Skills:

• Prior experience working within the laboratory, healthcare, or other regulated industry domains.

• Experience with Software as a Service (SaaS) products or complex, information-rich applications.

• Experience contributing to or evolving a shared design system.

• Familiarity with other design and prototyping tools beyond Figma.

• Understanding of basic front-end development principles to facilitate collaboration with developers.

📝 Enhancement Note: The explicit mention of "AI literacy" and "prompt engineering" as a requirement signals a forward-thinking approach by Tieto Caretech. Candidates should be prepared to discuss how they would leverage AI tools to enhance their UX design workflow, improve productivity, and critically assess AI-generated outputs, aligning with responsible AI usage policies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of two significant UX design projects that demonstrate a clear understanding of user research, problem definition, ideation, prototyping, and user testing.

• Projects should highlight your ability to translate complex user needs into intuitive and effective design solutions, ideally within a product development context.

• Include examples of wireframes, user flows, and interactive prototypes that illustrate your design process and decision-making.

• Demonstrate experience with design systems, showcasing how you have contributed to or utilized them to ensure consistency and efficiency in design.

• For each project, clearly articulate the problem statement, your role, the process followed, the tools used (e.g., Figma), key challenges encountered, and the impact or outcome of your design solutions. Process Documentation:

• Provide examples of how you have documented user research findings, design specifications, and user testing results.

• Illustrate your approach to collaborating with development teams, including how you hand off designs and provide ongoing support during implementation.

• Showcase how you have iterated on designs based on feedback from stakeholders, user testing, or evolving project requirements.

📝 Enhancement Note: Given the role's focus on transforming a LIMS into SaaS and working with a design system, the portfolio should ideally include case studies that demonstrate an understanding of data-heavy applications or regulated environments. The ability to articulate how designs contribute to operational efficiency and data integrity will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on the location (Malmö, Sweden), the experience level (2-5 years), and the specialized nature of UX design within healthcare technology, a competitive salary range for a UX Designer would typically fall between 45,000 SEK and 65,000 SEK per month. This estimate is derived from industry benchmarks for mid-level UX professionals in Sweden, considering the cost of living in Skåne County and the demand for skilled tech professionals.

Benefits:

• Professional Growth: Opportunities for continuous learning and skill development.

• Open and Friendly Culture: A supportive and collaborative work environment.

• Work-Life Balance: Emphasis on maintaining a healthy equilibrium between professional and personal life.

• Flexible Hybrid Work Model: The ability to combine remote work with in-office collaboration.

• Training Courses: Access to various training programs, including a bi-annual 'Keep Learning Week'.

• Meaningful Work: Contributing to the advancement of healthcare technology and improving people's well-being.

• Competitive Compensation: Including salary, potential bonuses, and other standard Swedish employment benefits.

Working Hours: Standard full-time working hours are typically 40 hours per week in Sweden, with flexibility offered through the hybrid work model.

📝 Enhancement Note: The salary estimate is based on typical Swedish compensation for mid-level UX designers with specialized domain experience, adjusted for the Malmö region. It is crucial for candidates to research current market rates and be prepared to negotiate based on their specific skills and experience. The benefits package highlights a strong emphasis on professional development and work-life balance, which are attractive to operations and tech professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, focusing on Healthcare Technology (Healthtech) and Social Care Solutions. Tieto is a major player in the Nordic IT sector, with Caretech specializing in digital solutions for the health and social care industries.

Company Size: Tieto is a large enterprise, with a global presence and a significant number of employees. This scale offers opportunities for diverse projects and career paths.

Founded: Tieto was founded in 1968, bringing decades of experience and stability to the technology market. The Caretech business unit represents a focused commitment to the critical health and social care sectors.

Team Structure:

• The UX Designer will be part of the Laboratory Chemistry team, which is a specialized unit within Tieto Caretech.

• This team likely comprises product owners, developers (front-end and back-end), QA engineers, and potentially other domain experts.

• The role involves close collaboration with three distinct development teams, indicating a matrixed or project-based reporting structure where the UX designer supports multiple product streams.

• The UX Designer will report into a UX/Design lead or a Product Manager within the Caretech division, with direct collaboration with product owners for specific applications. Methodology:

• Agile Product Development: The team operates within an agile framework, likely Scrum or Kanban, emphasizing iterative development, continuous feedback, and cross-functional collaboration.

• User-Centered Design: A strong focus on understanding user needs through research and testing to drive design decisions.

• Design System Utilization: Emphasis on leveraging and contributing to a unified design system to ensure consistency and efficiency across the product portfolio.

• Data-Driven Insights: Utilizing user research data and analytics to inform design iterations and validate design effectiveness.

Company Website: https://www.tietoevry.com/

📝 Enhancement Note: Tieto's long history in IT, combined with its specialized focus on Caretech, suggests a culture that balances established practices with innovation. The "purposeful technology" mission implies a strong sense of social responsibility and impact, which is a significant draw for professionals in the healthtech sector.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer. It requires demonstrated professional experience and the ability to work independently on design tasks, while also collaborating effectively within a team. It's a crucial role for driving user experience improvements within a specific product line (LIMS to SaaS transformation).

Reporting Structure: The UX Designer will report to a design lead or product manager within the Caretech division. They will work closely with three development teams and their respective product owners, indicating a collaborative, cross-functional reporting dynamic rather than a strict hierarchical one for day-to-day tasks.

Operations Impact: The UX Designer's work directly impacts the operational efficiency and effectiveness of healthcare professionals using the Lifecare software. By creating intuitive and user-friendly interfaces for the Laboratory Information Management System (LIMS), the designer contributes to:

• Reduced errors in data entry and analysis.

• Faster turnaround times for laboratory results.

• Improved decision-making capabilities for clinicians and researchers.

• Enhanced patient safety and care quality.

• Increased user adoption and satisfaction with the software.

• The successful transition of the LIMS to a modern SaaS platform, crucial for Tieto's market competitiveness. Growth Opportunities:

• Specialization: Deepen expertise in UX design for healthcare and laboratory information systems, becoming a go-to expert in this domain.

• Design System Leadership: Grow into a role responsible for evolving and managing the broader design system across Tieto Caretech products.

• Senior UX/Product Designer: Progress to a senior level, taking on more complex projects, mentoring junior designers, and contributing more strategically to product roadmaps.

• Cross-functional Roles: Potentially move into Product Management or other GTM (Go-To-Market) operations roles by leveraging a deep understanding of user needs and product development.

• Continuous Learning: Utilize Tieto's "Keep Learning Week" and other professional development resources to acquire new skills in emerging areas like AI in design, advanced prototyping, or user research methodologies.

📝 Enhancement Note: The role offers a clear path for growth within the specialized field of healthtech UX, moving from a mid-level contributor to a subject matter expert or leadership position. The emphasis on AI literacy also presents an opportunity to develop cutting-edge skills relevant to future UX roles.

🌐 Work Environment

Office Type: Tieto offers a hybrid work model, meaning the role is not fully remote. Employees are expected to work from an office location some days of the week, with flexibility for remote work on other days. This promotes a balance between focused individual work and collaborative team interaction.

Office Location(s): The primary listed location is Malmö, Skåne County, Sweden, with Luleå, Sweden mentioned as an alternative. This suggests potential flexibility or opportunities at different Tieto sites.

Workspace Context:

• Collaborative Environment: The hybrid model and close collaboration with development teams foster a dynamic workspace where ideas are shared and refined through regular interaction.

• Tools and Technology: Access to modern design tools like Figma, and potentially other collaboration and project management software. The company's focus on purposeful technology implies a commitment to providing employees with the necessary resources.

• Team Interaction: Opportunities for in-person brainstorming sessions, design critiques, and team meetings, alongside virtual collaboration tools for asynchronous communication.

Work Schedule: The standard work schedule is full-time (approximately 40 hours per week). The hybrid model allows for flexibility in structuring the work week, accommodating both focused design tasks that may benefit from a quiet environment and collaborative sessions that require office presence.

📝 Enhancement Note: The hybrid model is a key aspect of Tieto's culture, aiming to provide flexibility while maintaining team cohesion and facilitating in-person collaboration. Candidates should be comfortable with this blended approach.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, likely followed by a brief introductory call to assess basic qualifications and interest.

• Portfolio Presentation & Technical Interview: Candidates will typically be asked to present their portfolio, detailing 1-2 key projects. This will involve discussing their process, design decisions, user research findings, and the impact of their work. Expect questions about how they approach problem-solving, collaborate with teams, and handle design challenges.

• Case Study/Design Challenge: A practical exercise may be given, either as a take-home assignment or an in-interview task, to assess problem-solving skills, design thinking, and ability to translate requirements into design concepts. This could involve analyzing a user problem or designing a specific feature.

• Team/Cultural Fit Interview: Meeting with potential team members (developers, product owners) and hiring managers to assess cultural alignment, communication style, and how well the candidate would integrate into the team.

• Final Interview: A discussion with senior leadership or the ultimate hiring manager to finalize the decision.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest projects that best represent your skills and experience relevant to this role (SaaS, LIMS, healthcare, design systems).

• Tell a Story: For each project, clearly articulate the problem, your role, the user research conducted, your design process, key decisions made, challenges overcome, and the measurable impact or outcomes. Use visuals (wireframes, prototypes, user flows) effectively.

• Highlight Process: Emphasize your methodology, especially user research, iterative design, and collaboration with stakeholders. Show how you arrived at your solutions.

• Demonstrate Design System Experience: If applicable, showcase your contributions to or use of design systems, explaining how they ensure consistency and efficiency.

• Be Prepared for Design System Questions: Expect questions about your understanding of design systems, how you maintain them, and how they benefit product development.

• Practice Your Presentation: Rehearse your portfolio walkthrough to ensure a smooth, confident, and concise delivery within the allotted time.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the basics of Laboratory Information Management Systems (LIMS) and the healthcare technology sector. Research Tieto Caretech's Lifecare product.

• Focus on User Needs: For any design challenge, start by clearly defining the user and their specific needs or pain points within the given context.

• Articulate Your Process: Be ready to explain your thought process, the assumptions you made, and how you would approach solving the problem, even if you don't complete a full design.

• Consider Constraints: Think about technical constraints, business goals, and the need for a consistent design system.

• Practice AI Integration: Since AI literacy is required, consider how you might use AI tools to assist in problem-solving or ideation during a challenge.

📝 Enhancement Note: The emphasis on AI literacy in the job description means candidates should be prepared to discuss how they would leverage AI tools in a design challenge, whether for research, ideation, or refining concepts. Demonstrating this capability will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and design system management. Proficiency is a must.

• User Research Tools: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Qualtrics, SurveyMonkey).

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools can be beneficial.

Analytics & Reporting:

• While not explicitly a data analyst role, understanding how to interpret user behavior data from analytics platforms (e.g., Google Analytics, Pendo, Hotjar) to inform design decisions is advantageous. CRM & Automation:

• Understanding of how user data is managed within CRM systems and how automation impacts user workflows can be helpful for designing integrated experiences.

📝 Enhancement Note: The core tool requirement is Figma. Candidates should be ready to demonstrate advanced proficiency in Figma, including its collaboration features and its capabilities for building and managing design systems.

👥 Team Culture & Values

Operations Values:

• Purposeful Technology: A strong belief in creating technology that has a positive impact on society, particularly in health and social care.

• Curiosity and Learning: A commitment to continuous learning, personal growth, and exploring new ideas, exemplified by initiatives like "Keep Learning Week."

• Openness and Trust: Fostering a transparent and trusting environment where individuals feel empowered to share ideas and feedback.

• Diversity, Equity, and Inclusion: A dedication to building a diverse workforce and an inclusive workplace where everyone feels valued and respected.

• Efficiency and Quality: Driven by the need to improve healthcare outcomes, there's an inherent value placed on designing efficient, high-quality solutions that reduce administrative burden and enhance care.

Collaboration Style:

• Cross-functional Integration: The UX designer is expected to work seamlessly with development teams, product owners, and other stakeholders, acting as a bridge between user needs and technical implementation.

• Agile and Iterative: Collaboration occurs within an agile framework, involving regular feedback loops, iterative design adjustments, and shared problem-solving.

• Open Communication: Encouragement of open dialogue, constructive criticism, and knowledge sharing to foster a learning environment.

📝 Enhancement Note: The company's values, particularly "purposeful technology" and "curiosity and learning," align well with the mission-driven nature of healthtech and the evolving landscape of UX design. Candidates should be prepared to articulate how their personal values and work style resonate with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Domain: Navigating the intricacies of laboratory workflows and regulatory requirements within the healthcare sector requires continuous learning and adaptation.

• SaaS Transformation: Leading the UX transformation of a legacy LIMS into a modern SaaS platform involves managing user expectations, ensuring backward compatibility where necessary, and driving adoption of new features.

• Balancing Stakeholder Needs: Effectively integrating the needs of diverse stakeholders (users, developers, product owners, business) while championing the user experience.

• AI Integration: Staying abreast of and effectively integrating AI tools into the design process responsibly and ethically.

Learning & Development Opportunities:

• Specialized UX Expertise: Deepen knowledge in UX for regulated industries and complex information systems.

• Design System Mastery: Gain advanced skills in creating, managing, and scaling design systems.

• AI in Design: Develop expertise in leveraging AI for design research, ideation, and workflow optimization.

• Product Strategy: Contribute to product strategy by providing user insights that shape the future of Tieto Caretech's offerings.

• Mentorship: Potential to mentor junior designers as the team grows or take on leadership responsibilities.

📝 Enhancement Note: The challenges presented are typical for roles involving significant product evolution and domain complexity. They also represent opportunities for significant professional development and skill acquisition.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on negotiation, prioritization, and user advocacy.)

• "How would you approach redesigning a critical workflow within a Laboratory Information Management System to improve efficiency and reduce errors?" (Highlight your process: research, ideation, prototyping, testing, and consideration of existing systems.)

• "Given Tieto's focus on AI literacy, how would you propose integrating AI-powered features into a LIMS to enhance user productivity or diagnostic capabilities?" (Showcase your understanding of AI's potential in this domain and your approach to responsible implementation.) Company & Culture Questions:

• "What interests you about Tieto Caretech and specifically this role in transforming our LIMS into a SaaS solution?" (Demonstrate research into the company's mission, products, and the specific challenges of the role.)

• "How do you see your values aligning with Tieto's emphasis on 'purposeful technology' and continuous learning?" (Connect your personal work philosophy to the company's stated values.)

• "How do you contribute to a collaborative and inclusive team environment, especially within a hybrid work setting?" (Provide specific examples of your collaboration style and experience with hybrid work.) Portfolio Presentation Strategy:

• Structure: Begin with an overview of the project's goals and challenges. Clearly define your role and the scope of your work.

• Process Walkthrough: Detail your user research methods, how you synthesized findings, your iterative design process (sketches, wireframes, prototypes), and how you incorporated feedback.

• Highlight Key Decisions: Explain the rationale behind significant design choices.

• Showcase Impact: Quantify the results of your design work whenever possible (e.g., improved task completion time, reduced error rates, increased user satisfaction scores).

• Design System Integration: If relevant, explain how you utilized or contributed to a design system and its impact on consistency and efficiency.

• AI Integration (if applicable): If any of your portfolio projects involved AI or if you can discuss hypothetical applications, be prepared to share those insights.

📝 Enhancement Note: Prepare to discuss your experience with design systems in detail, as this is a key requirement. Also, be ready to articulate how you would leverage AI tools within the UX design process for this specific role, demonstrating your AI literacy.

📌 Application Steps

To apply for this operations position:

• Submit your application through the official application link on the SmartRecruiters platform.

• Portfolio Customization: Tailor your resume and portfolio to highlight specific projects and skills relevant to UX design in healthcare technology, LIMS transformation, SaaS products, and design systems. Emphasize your experience with Figma, user research, and agile methodologies.

• Resume Optimization: Ensure your resume clearly articulates your 2+ years of professional experience, using keywords from the job description such as "UX Designer," "LIMS," "SaaS," "Figma," "User Research," "Agile," and "Design System." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling and articulating your design process and impact. Prepare answers to common UX interview questions and those specific to Tieto Caretech and the role's AI requirements.

• Company Research: Thoroughly research Tieto, Tieto Caretech, and the Lifecare product portfolio. Understand their mission, values, and the challenges of transforming healthcare technology. Prepare thoughtful questions to ask the interviewer.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.