UX Designer II, Global Procurement Technology

📍 Job Overview

Job Title: UX Designer II, Global Procurement Technology

Company: Amazon

Location: Bellevue, Washington, United States

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: April 28, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: On-site

🚀 Role Summary

• Lead the design and user experience for critical global procurement technology platforms, impacting billions in purchasing decisions.

• Drive innovation by integrating AI and emerging technologies into complex procurement workflows to enhance efficiency and user interaction.

• Conduct comprehensive user research and data analysis to inform strategic design decisions and create intuitive, customer-centric solutions.

• Collaborate closely with engineering, product management, and business stakeholders to translate ambiguous, large-scale problems into actionable design strategies.

• Champion design quality, set the vision for UX within the team, and mentor fellow designers, fostering a culture of customer obsession and continuous improvement.

📝 Enhancement Note: This role is positioned within Amazon's Global Procurement Technology team, indicating a focus on enterprise-level software solutions. The emphasis on AI and large-scale impact suggests a need for robust problem-solving skills and the ability to design for complex, high-volume transactional systems. The "II" in the title typically signifies a mid-level to senior role, requiring a solid foundation in UX principles and demonstrated experience in delivering end-to-end design solutions.

📈 Primary Responsibilities

• Plan and propose innovative UX/UI design solutions for web applications, internal tools, and complex workflow systems, with a strong emphasis on leveraging AI-powered technologies to drive efficiency and elevate the user experience.

• Lead end-to-end UX research initiatives, including user interviews, usability studies, contextual inquiries, and surveys, to uncover deep customer insights that inform and shape design strategy and product roadmaps.

• Develop detailed user journey maps and define robust information architecture to simplify intricate procurement workflows, ensuring intuitive navigation, seamless task completion, and optimal user flow.

• Iterate rapidly on design solutions by creating wireframes, interaction flows, user flows, and high-fidelity prototypes using tools like Figma to effectively communicate design ideas and gather feedback.

• Advocate for design decisions by grounding them in research findings, business goals, usage data, and clearly articulated user needs, presenting a data-driven rationale.

• Collaborate effectively with cross-functional teams, including engineers, product managers, data scientists, and business stakeholders, throughout the entire product lifecycle to deliver user-friendly and results-driven experiences.

• Explore, assess, and integrate AI and machine learning capabilities into product experiences to automate repetitive tasks, surface actionable insights, and reduce friction for procurement users.

• Assess and optimize feature performance through ongoing research, A/B testing, and rigorous analysis of key performance metrics, ensuring continuous improvement.

• Present design work, research findings, and strategic recommendations clearly and concisely to cross-functional teams and senior leadership, influencing product direction.

• Contribute to the team's collective knowledge by sharing best practices in user-centered design and research methodologies, fostering a learning environment.

📝 Enhancement Note: The responsibilities highlight a full-cycle UX design role, from initial research and strategy to iterative design, prototyping, and post-launch analysis. The specific mention of "procurement technology," "AI," and "complex workflow systems" necessitates a candidate with experience in enterprise software, a strong grasp of business processes, and an ability to translate technical capabilities into user-friendly interfaces. The emphasis on research, data analysis, and A/B testing points towards a data-informed design approach.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or higher in Design, Human-Computer Interaction (HCI), or a related field.

Experience:

• Minimum of 3 years of professional experience delivering end-to-end design solutions as a UX designer, interaction designer, or a similar role.

• Proven experience in designing for both desktop and mobile platforms, with a portfolio showcasing a range of user-centered design solutions and patterns.

Required Skills:

• Expertise in user research methodologies, including user interviews, usability studies, contextual inquiries, and data analysis to derive actionable insights.

• Strong proficiency in information architecture and designing intuitive navigation systems for complex applications and workflows.

• Advanced skills in UX design tools, with a strong preference for Figma, as well as experience with Sketch and Illustrator.

• Proven ability to create wireframes, user flows, interaction designs, and high-fidelity prototypes to effectively communicate design concepts.

• Experience in user journey mapping and defining information architecture for complex systems.

• Understanding and application of AI and machine learning capabilities within product design to drive efficiency and user experience.

• Ability to advocate for design decisions with strong rationale based on research, data, and user needs.

• Excellent collaboration and communication skills, with experience partnering effectively with engineering, product management, and business stakeholders.

• Experience in assessing and optimizing feature performance through research and A/B testing.

Preferred Skills:

• Experience acquiring user data and creating user personas and journey maps.

• Experience guiding or managing user research and usability testing processes.

• Deep knowledge of usability principles, heuristics, and testing techniques.

• Ability to communicate clearly and concisely with leadership, stakeholders, and cross-functional teams, presenting complex information effectively.

• Familiarity with procurement processes or enterprise resource planning (ERP) systems.

• Experience with data analysis tools and techniques to support design decisions.

📝 Enhancement Note: The requirements emphasize a blend of strategic thinking, user advocacy, and technical design execution. The "3+ years" combined with the "II" designation suggests a candidate who can operate independently on projects, contribute to design strategy, and mentor junior designers. The explicit mention of AI integration and procurement technology indicates a need for candidates who can adapt to specialized domains and technological advancements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive online portfolio or work samples integrated into your resume is mandatory.

• Must demonstrate a strong track record of creating successful end-to-end, user-centered design solutions and patterns across various platforms (desktop and mobile).

• Showcase examples of your design process, from initial concept and research to final execution and iteration, highlighting your problem-solving approach.

• Include work that reflects your visual design skills and ability to create engaging and effective user interfaces.

Process Documentation:

• Your portfolio should clearly articulate your UX design process, including:

  • User research methodologies employed (e.g., interviews, usability testing, surveys).

  • How user insights were translated into design decisions and information architecture.

  • Iterative design process, including wireframing, prototyping, and user testing phases.

  • Methods used for data analysis and performance optimization (e.g., A/B testing).

  • How collaboration with engineering and product teams was managed.

  • Examples of how AI or automation was considered or integrated into solutions.

📝 Enhancement Note: For a UX role at Amazon, especially within a technology-focused team like Global Procurement, the portfolio is paramount. It needs to go beyond just showcasing final designs and must detail the "how" and "why" behind design choices. Demonstrating a structured, user-centered process, coupled with the ability to articulate complex problem-solving and iterate based on data, will be critical. Experience with enterprise-level software, workflow design, and emerging tech like AI will significantly strengthen a candidate's application.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Comprehensive Health & Wellness:

  • Medical, Dental, and Vision Insurance
  • Prescription Drug Coverage
  • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
  • Option for Supplemental Life Plans
  • Employee Assistance Program (EAP)
  • Mental Health Support services
  • Medical Advice Line for consultations
  • Flexible Spending Accounts (FSAs) for healthcare and dependent care
  • Adoption and Surrogacy Reimbursement coverage

• Financial & Retirement:

  • 401(k) plan with company matching contributions
  • Restricted Stock Units (RSUs) as part of the total compensation package
  • Sign-on payments may be offered

• Time Off & Leave:

  • Paid Time Off (PTO)

Working Hours:

• Standard full-time work schedule, typically around 40 hours per week.

• Offers flexibility in working hours, encouraging employees to find a balance between personal and professional lives, though the role is on-site.

📝 Enhancement Note: The provided salary range is specific to the Bellevue, Washington location. Amazon's compensation structure often includes base salary, stock units (RSUs), and potential sign-on bonuses, making the total compensation package potentially higher than the base salary range alone. The extensive benefits package reflects Amazon's commitment to employee well-being and financial security. The emphasis on "flexibility in working hours" within an on-site role suggests a focus on output and results rather than strict adherence to a 9-to-5 schedule, while still requiring physical presence at the office.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, Cloud Computing, Artificial Intelligence, Consumer Electronics, Logistics, and Digital Streaming. Amazon is a global technology leader with a vast and diversified business portfolio.

Company Size: Extremely Large (Over 1,000,000 employees globally). This scale presents unique challenges and opportunities for process design and technology implementation.

Founded: July 5, 1994. Amazon has a long history of innovation and disruption, consistently evolving its business models and technological capabilities.

Team Structure:

• The Global Procurement Technology team is a specialized unit within Amazon's broader Global Procurement Organization.

• It likely operates with a matrixed reporting structure, typical of large tech companies, where individuals report to a design manager or director while also working on projects led by product managers and engineering leads.

Methodology:

• Data-Driven Decision Making: Amazon famously emphasizes data and metrics to inform all aspects of product development and business operations. UX decisions are expected to be grounded in user research, A/B testing results, and key performance indicators (KPIs).

• Customer Obsession: This is Amazon's foundational principle. All design efforts must start with understanding and solving customer (internal and external) needs.

• Innovation & Experimentation: The company fosters a culture of innovation, encouraging teams to experiment with new technologies, including AI and machine learning, and to "think big."

• Bias for Action & Iteration: Teams are expected to move fast, iterate on solutions, and learn from both successes and failures.

Company Website: https://www.amazon.com and https://amazon.jobs/

📝 Enhancement Note: Understanding Amazon's core principles – Customer Obsession, Ownership, Invent and Simplify, Are Right, A Lot, Learn and Be Curious, Hire and Develop the Best, Insist on the Highest Standards, Think Big, Bias for Action, Frugality, Earn Trust, Dive Deep, Have Backbone; Disagree and Commit, Deliver Results – is crucial. For this role, "Invent and Simplify," "Dive Deep," and "Deliver Results" are particularly relevant to designing complex procurement systems efficiently. The scale of Amazon means that solutions must be scalable, robust, and maintainable.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer II role is considered a mid-level to senior individual contributor position. It requires a solid foundation in UX principles, demonstrated ability to lead design projects from inception to completion, and the capacity to influence product direction. It signifies a step beyond entry-level design roles, demanding greater autonomy and strategic input.

Reporting Structure: The role likely reports to a UX Design Manager or Lead within the Global Procurement Technology organization. However, day-to-day work will involve close collaboration and reporting progress to Product Managers and Engineering Leads for specific projects.

Operations Impact: The UX Designer will have a significant impact on the efficiency and effectiveness of Amazon's global procurement operations. By designing intuitive and intelligent tools, this role directly influences how billions of dollars in purchasing decisions are made, how suppliers interact with Amazon, and how internal teams manage their spend. Streamlining these processes through design can lead to substantial cost savings, improved compliance, and faster operational cycles.

Growth Opportunities:

• Specialization: Deepen expertise in enterprise UX, procurement technology, or AI/ML-driven design within a specialized domain.

• Leadership: Transition into a Senior UX Designer role, Lead UX Designer, or a management position, taking on more strategic responsibilities and mentoring junior designers.

• Cross-Functional Mobility: Move into Product Management, Program Management, or other roles within Amazon's vast technology organization, leveraging a strong understanding of user needs and product development.

• Skill Development: Continuous learning opportunities through Amazon's internal training resources, workshops, and exposure to cutting-edge technologies and methodologies.

📝 Enhancement Note: The growth path at Amazon is often steep and rewarding. For a UX Designer II, the expectation is to become a go-to expert for specific product areas, contribute to design system evolution, and potentially mentor others. The company's internal mobility programs can allow for diverse career trajectories, making this role a potential springboard for various paths within the tech industry.

🌐 Work Environment

Office Type: The role is specified as "On-site," indicating a traditional office-based work environment within Amazon's Bellevue, Washington campus. This typically means working from a dedicated Amazon office space.

Office Location(s): Bellevue, Washington, United States. Amazon has a significant presence in the Seattle metropolitan area, with multiple office buildings and campuses designed to foster collaboration and innovation.

Workspace Context:

• Collaborative Spaces: Amazon offices are generally equipped with various meeting rooms, huddle spaces, and common areas designed to facilitate teamwork and spontaneous discussions among colleagues.

• Technology & Tools: Expect access to modern office equipment, high-speed internet, and the necessary hardware and software (including design tools like Figma) to perform the job effectively.

• Team Interaction: The on-site nature allows for direct, in-person collaboration with product managers, engineers, data scientists, and fellow designers, fostering a strong team dynamic and enabling quick feedback loops.

• Amazonian Culture: The environment will be fast-paced, data-driven, and focused on delivering results, reflecting Amazon's core leadership principles.

Work Schedule: While the role is on-site, Amazon emphasizes flexibility in working hours. This means that while you'll be present in the office, you might have some latitude in structuring your workday to achieve optimal productivity and work-life balance, as long as project deadlines and team collaboration needs are met. The core expectation is around 40 hours per week.

📝 Enhancement Note: The "on-site" requirement is crucial. Candidates should be prepared for a traditional office setting and understand that while flexibility in hours is mentioned, physical presence and collaboration within the office are key components of the role and company culture. The Bellevue location means being part of a major tech hub in the Pacific Northwest.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely conduct an initial phone screen to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: A conversation with the hiring manager to delve deeper into experience, design philosophy, and suitability for the team.

• Design Portfolio Review & Presentation: This is a critical stage. Candidates will be asked to present their portfolio, walking through 1-3 key projects. Expect detailed questions about your process, decision-making, challenges, and outcomes.

• Technical/Team Interviews: Interviews with cross-functional team members (engineers, product managers, other designers) to assess collaboration skills, problem-solving abilities, and technical understanding. These may include design exercises or whiteboarding sessions.

• Leadership Principles Interview: Amazon places significant emphasis on its Leadership Principles. Expect behavioral questions designed to assess how you embody these principles (e.g., Customer Obsession, Dive Deep, Bias for Action).

• Final Round/Debrief: A final discussion, potentially with senior leadership, to consolidate feedback and make a hiring decision.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX process, problem-solving skills, and impact. Prioritize projects demonstrating complexity, user-centered design, and ideally, experience with enterprise software or AI integration.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions (and why), and the measurable outcomes or impact.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs (e.g., "reduced task completion time by X%," "increased user satisfaction scores by Y").

• Showcase Your Process: Detail your research methods, iteration cycles, prototyping techniques, and how you incorporated feedback.

• Prepare for Questions: Anticipate questions about your design choices, how you handled disagreements, how you collaborated with stakeholders, and how you would approach specific challenges within procurement technology.

• Practice Your Presentation: Rehearse your presentation to ensure it flows logically, stays within the allotted time, and clearly communicates your expertise.

Challenge Preparation:

• Design Exercise: You might be given a design challenge to complete within a set timeframe (e.g., a take-home assignment or a live whiteboarding exercise). This will likely involve analyzing a problem, ideating solutions, and presenting your approach.

• Focus on Process: Even if you don't arrive at a "perfect" solution, demonstrating a strong, user-centered design process, clear articulation of trade-offs, and strategic thinking is crucial.

• Leadership Principles: Prepare specific examples from your past experience that illustrate how you embody Amazon's Leadership Principles. Use the STAR method (Situation, Task, Action, Result) for structuring your answers.

📝 Enhancement Note: Amazon's interview process is known for its rigor. Candidates should prepare to deeply discuss their past work, demonstrate problem-solving skills under pressure, and articulate how they align with Amazon's unique culture and leadership principles. The portfolio review is a cornerstone, so candidates must be ready to defend their design decisions and showcase tangible impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and collaborative design. Proficiency is expected.

• Sketch: Often used alongside or as an alternative to Figma. Familiarity is beneficial.

• Adobe Creative Suite (Illustrator, Photoshop): Useful for visual design assets, icon creation, and image editing.

• Prototyping Tools: InVision, Axure, or similar tools for creating interactive prototypes, especially for complex workflows.

Analytics & Reporting:

• User Research Platforms: Tools for conducting surveys, usability tests, and interviews (e.g., UserTesting.com, Qualtrics, SurveyMonkey).

• Data Analysis Tools: Familiarity with tools that can help analyze user behavior data, A/B test results, and performance metrics. This might include internal Amazon tools, SQL, or basic understanding of data visualization principles.

• A/B Testing Frameworks: Understanding how to design and interpret A/B tests to optimize user experiences.

CRM & Automation:

• Procurement Software: While not directly designing the CRM, understanding the principles of enterprise resource planning (ERP) systems and procurement platforms (e.g., SAP Ariba, Oracle Procurement Cloud, Coupa) is advantageous.

• Workflow Automation Tools: Familiarity with concepts of workflow automation and how UX design can support automated processes.

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma is non-negotiable. Beyond that, the role requires an understanding of how design integrates with data analysis, user research platforms, and the broader ecosystem of enterprise software, particularly in procurement. The ability to work with and interpret data to drive design decisions is increasingly important.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: Every design decision must be rooted in solving real problems for procurement users and stakeholders within Amazon.

• Invent and Simplify: A drive to find innovative solutions that simplify complex processes and create more efficient workflows.

• Dive Deep: A commitment to understanding the intricacies of procurement processes, user pain points, and technical constraints thoroughly.

• Deliver Results: Focus on producing high-quality, impactful designs that drive tangible improvements in efficiency, cost savings, and user satisfaction.

• Insist on the Highest Standards: Maintaining a high bar for design quality, usability, and execution across all projects.

• Learn and Be Curious: A proactive approach to learning about new technologies (like AI), procurement best practices, and user needs.

Collaboration Style:

• Cross-Functional Integration: Designers are integral members of product teams, working closely and collaboratively with engineers, product managers, data scientists, and business analysts from concept through launch.

• Data-Informed Dialogue: Discussions and decision-making are heavily influenced by data and research findings, fostering a rational and objective approach to problem-solving.

• Iterative Feedback: An environment where constructive feedback is regularly exchanged, encouraging continuous improvement of designs and processes.

• Ownership & Accountability: Team members are encouraged to take ownership of their work and be accountable for outcomes, fostering a proactive and results-oriented culture.

📝 Enhancement Note: Amazon's culture is unique and can be demanding. Understanding and aligning with its core values is essential for success. For a UX designer, this means being customer-focused, data-driven, and willing to dive deep into complex problems while maintaining high standards and a bias for action. The collaborative style is highly integrated, requiring strong communication and teamwork skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Scale and Complexity: Designing for Amazon's global scale means grappling with incredibly complex workflows, a vast number of users, and integration with numerous existing systems. Solutions must be robust and scalable.

• Ambiguity: Translating broad business goals and ambiguous requirements into clear, actionable design solutions requires strong analytical and problem-solving skills.

• Balancing User Needs with Business Goals: Effectively advocating for user needs while aligning with Amazon's stringent business objectives and technical constraints.

• Integrating Emerging Technologies: Staying ahead of the curve and effectively integrating AI and machine learning into user experiences in a way that genuinely benefits users and procurement operations.

• Cross-Functional Alignment: Ensuring all stakeholders are aligned on design direction and priorities within a large, matrixed organization.

Learning & Development Opportunities:

• Exposure to Advanced Technologies: Working with cutting-edge AI and ML technologies applied to real-world business problems.

• Industry Best Practices: Learning and implementing best practices in UX design, user research, and interaction design within a world-class tech company.

• Mentorship: Opportunities to learn from experienced designers, product managers, and engineers, as well as potentially mentor junior team members.

• Internal Training & Resources: Access to Amazon's extensive internal learning platforms, workshops, and documentation.

• Career Mobility: The potential to explore various roles and domains within Amazon's diverse business units.

📝 Enhancement Note: The challenges presented are inherent to working at a company like Amazon. The growth opportunities are significant, offering a chance to develop expertise in high-demand areas like enterprise UX, AI design, and large-scale system design, all within a highly dynamic and innovative environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex user workflow. What was your process, and what was the outcome?" (Assesses problem-solving, process, and impact.)

• "How do you approach designing for users with varying technical skill levels or different regional needs?" (Evaluates user empathy and adaptability.)

• "Tell me about a project where you had to integrate new technology, like AI, into a user experience. What were the challenges and how did you address them?" (Tests innovation, technical understanding, and implementation strategy.)

• "How do you balance user needs with business requirements and technical constraints?" (Assesses strategic thinking and negotiation skills.)

Company & Culture Questions:

• "How do you embody Amazon's Leadership Principle of 'Customer Obsession' in your design work?" (Requires specific examples.)

• "Tell me about a time you had to 'Dive Deep' into a complex problem. What did you learn?" (Behavioral question on analytical depth.)

• "Describe a situation where you had a 'Bias for Action.' What was the outcome?" (Behavioral question on execution.)

• "How would you handle a disagreement with a product manager or engineer regarding a design decision?" (Assesses collaboration and conflict resolution.)

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your role and the project's context. Then, detail the problem statement, your discovery/research phase, ideation, design iterations (showcasing key decisions and rationale), and finally, the results and impact.

• Visuals: Use clear, high-quality visuals of your designs, prototypes, and research artifacts.

• Narration: Speak to your process, not just the screens. Explain why you made certain choices and how they addressed user needs or business goals.

• Metrics: Quantify outcomes wherever possible. If exact metrics aren't available, discuss the intended impact and how you would measure success.

• Conciseness: Be mindful of time. Practice to ensure you can cover your key projects effectively within the allotted duration. Focus on the most impactful aspects of each project.

📝 Enhancement Note: Amazon interviews are rigorous and heavily focused on behavioral questions tied to their Leadership Principles. Candidates must prepare specific, STAR-method-backed examples for each relevant principle. The portfolio presentation is the core of the UX interview and needs to be polished, insightful, and data-informed.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Amazon Jobs portal via the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end UX design for complex systems, workflow optimization, and ideally, experience with AI integration or enterprise software. Focus on showcasing your process, problem-solving, and measurable impact.

• Resume Optimization: Ensure your resume clearly articulates your 3+ years of UX/Interaction Design experience, highlights proficiency in Figma and other relevant tools, and uses keywords from the job description (e.g., UX design, user research, information architecture, AI, procurement technology). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process and past project successes using the STAR method, preparing specific examples for Amazon's Leadership Principles. Rehearse your portfolio presentation to be clear, concise, and impactful.

• Company Research: Familiarize yourself with Amazon's culture, Leadership Principles, and the mission of the Global Procurement Technology team. Understand the challenges and opportunities in designing for large-scale procurement operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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