UX Designer

Owen
Full-timeβ€’City of London, United Kingdom

πŸ“ Job Overview

Job Title: UX Designer

Company: Owen

Location: London Bridge, London, United Kingdom

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-06-15

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

πŸš€ Role Summary

  • Drive user-centric design initiatives through comprehensive user research, translating insights into actionable design solutions.

  • Develop and refine user flows, wireframes, and interactive prototypes to clearly articulate interaction and visual design intent across web and mobile platforms.

  • Foster strong collaborative relationships with product managers, engineers, and researchers to ensure seamless integration of design into product development cycles.

  • Contribute to the evolution and maintenance of a robust design system, ensuring consistency and scalability across all digital products.

  • Champion inclusive design principles and accessibility standards (WCAG) throughout the product lifecycle, ensuring equitable user experiences.

πŸ“ Enhancement Note: While the role is titled "UX Designer," the responsibilities and requirements indicate a strong focus on Product Design, encompassing the full product development lifecycle from research to implementation support. The emphasis on design systems and cross-functional collaboration points towards a mid-level role requiring significant autonomy and strategic input.

πŸ“ˆ Primary Responsibilities

  • Plan and execute a range of user research methodologies, including user interviews, usability testing, surveys, and analytics reviews, to identify user needs, pain points, and behaviors.

  • Design and produce detailed user flows, wireframes, and high-fidelity interactive prototypes that effectively communicate complex interaction patterns and visual design concepts.

  • Actively collaborate with product managers and engineering teams to translate business requirements and technical constraints into practical, scalable, and user-friendly design solutions.

  • Contribute to the development, maintenance, and documentation of a comprehensive design system, ensuring its adoption and consistent application across all product interfaces.

  • Conduct and analyze usability tests, accessibility audits, and A/B tests, leveraging qualitative and quantitative feedback to drive iterative design improvements and enhance key performance metrics.

  • Advocate for and implement inclusive design practices and adherence to accessibility standards (WCAG) throughout the entire product development lifecycle.

  • Present design concepts, research findings, and rationale clearly and persuasively to diverse stakeholders, effectively incorporating feedback while maintaining a strong user advocate stance.

  • Support the engineering handover process by providing clear design specifications, necessary assets, and detailed interaction notes to ensure accurate implementation.

πŸ“ Enhancement Note: The responsibilities listed are typical for a mid-level UX/Product Designer. The emphasis on "leading" research and "contributing to and maintaining" the design system suggests a role with significant ownership and influence, rather than purely execution-focused tasks.

πŸŽ“ Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: Demonstrable experience in UX or product design, typically ranging from 2 to 5 years, with a strong portfolio showcasing user-centered design outcomes and problem-solving capabilities.

Required Skills:

  • Proven experience in UX or product design, supported by a portfolio showcasing user-centered design outcomes and problem-solving capabilities.

  • Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.

  • Practical experience in planning and executing user research, including usability testing, and effectively translating research insights into tangible design improvements.

  • Solid understanding of core UX principles, including interaction design, information architecture, and current accessibility standards (WCAG).

  • Demonstrated ability to collaborate effectively within cross-functional teams, manage multiple priorities, and deliver high-quality design work against deadlines.

  • Excellent verbal and written communication skills, with the ability to articulate design rationale and technical concepts to both technical and non-technical audiences. Preferred Skills:

  • Experience with front-end development technologies (e.g., HTML, CSS, JavaScript) or a strong understanding of their implications in design implementation, coupled with experience working closely with engineering teams.

  • Familiarity with product analytics tools such as Google Analytics, Mixpanel, or Hotjar, and an understanding of how to leverage data for design decisions.

  • Experience in service design, content strategy, or contributing to the development and leadership of design systems and component libraries.

πŸ“ Enhancement Note: The "Nice to have" section clearly indicates preferred areas of expertise that would make a candidate stand out, particularly experience with front-end technologies and analytics tools. This suggests the company values designers who have a holistic understanding of the product development lifecycle and can contribute beyond pure design execution.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio showcasing a minimum of 3-5 distinct UX/Product Design projects, demonstrating a clear user-centered process from problem identification to solution implementation.

  • Each project within the portfolio should clearly articulate the user problem, your role and contributions, the design process undertaken, key design decisions, and measurable outcomes or impact.

  • Evidence of proficiency in core UX deliverables, including user flows, wireframes, interactive prototypes, and final high-fidelity designs.

  • Demonstrations of user research conducted, usability testing insights, and how these findings directly informed design iterations and improvements.

  • Examples of contributions to or utilization of design systems, showcasing an understanding of consistency, scalability, and component-based design. Process Documentation:

  • Ability to document and articulate design processes clearly, explaining the rationale behind chosen methodologies and tools.

  • Examples of how user research findings were translated into actionable design requirements and specifications.

  • Documentation of iterative design cycles, including how feedback from usability testing, A/B tests, and stakeholder reviews was incorporated.

  • Clear explanations of accessibility considerations and how WCAG standards were applied throughout the design process.

πŸ“ Enhancement Note: For a UX Designer role, the portfolio is paramount. The emphasis here is not just on the final designs but on the process and impact. Candidates should be prepared to walk through their decision-making, research methods, and the results (metrics, user feedback) achieved for each project.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Designer with 2-5 years of experience in London, the estimated annual salary range is Β£45,000 - Β£65,000.

Benefits:

  • Collaborative and Inclusive Culture: Work within a team that fosters curiosity, values craftsmanship, and encourages healthy risk-taking in design and product development.

  • Competitive Salary: A compensation package benchmarked against industry standards to attract and retain top talent.

  • Flexible Working Arrangements: Options for hybrid work, allowing for a balance between in-office collaboration and remote flexibility.

  • Professional Development Support: Opportunities and resources dedicated to continuous learning, skill enhancement, and career growth within the design and product fields.

Working Hours: Standard full-time hours are expected, likely around 40 hours per week, with flexibility offered in terms of daily scheduling and hybrid work arrangements.

πŸ“ Enhancement Note: The salary range is an estimate based on London market rates for mid-level UX Designers. Actual compensation will depend on the candidate's specific experience, skills, and the company's internal compensation structure. The benefits highlight a strong emphasis on employee well-being and professional growth.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology / Software Development, with a focus on creating digital products and experiences. Owen operates within a dynamic tech landscape, emphasizing innovation and user-centric solutions.

Company Size: While not explicitly stated, the existence of a dedicated product team and the "About the role" section suggest a company of moderate to large size, likely a scale-up or established tech firm with dedicated departments for product, engineering, and research. This implies a structured environment with opportunities for cross-functional collaboration.

Founded: 2016 (derived from company_founded). This indicates Owen is an established tech company with several years of experience, likely possessing mature product development processes and a defined company culture.

Team Structure:

  • The UX Designer will be part of a dedicated Product Team, likely comprising Product Managers, Engineers (Front-end and Back-end), and potentially dedicated Researchers.

  • The reporting structure will likely be to a Head of Product, Design Lead, or Senior Product Manager, with close day-to-day collaboration with Product Managers and Engineers.

  • Cross-functional collaboration is a core aspect, with frequent interaction with product management, engineering, and potentially marketing or customer support teams to gather insights and align on product strategy. Methodology:

  • Data-Driven Design: Emphasizes using user research, analytics, and A/B testing to inform design decisions and measure impact.

  • Agile Product Development: Likely operates within an agile framework, involving iterative development cycles, regular feedback loops, and close team collaboration.

  • Design System Approach: Prioritizes consistency, scalability, and efficiency through the development and maintenance of a shared design system.

Company Website: https://career.owen.se

πŸ“ Enhancement Note: The company's founding year and industry suggest a company that has navigated the growth phase and is now focused on refining its products and processes. The culture emphasizes collaboration, continuous improvement, and user advocacy, which are key for a UX Designer's success.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer. This role is positioned for individuals who have moved beyond entry-level tasks and can independently manage design projects, conduct research, and contribute strategically to product development. They are expected to own significant parts of the user experience.

Reporting Structure: The UX Designer will likely report to a Design Lead or Head of Product, working closely with Product Managers and Engineering Leads. This structure allows for mentorship and strategic alignment while maintaining autonomy in design execution.

Operations Impact: The UX Designer's impact is critical to product success, directly influencing user adoption, engagement, satisfaction, and conversion rates. By creating intuitive and effective user experiences, they contribute significantly to achieving business goals, reducing customer support load, and enhancing brand perception.

Growth Opportunities:

  • Specialization: Opportunity to deepen expertise in specific areas like user research, interaction design, accessibility, or design systems.

  • Leadership: Potential to grow into a Senior UX Designer or Lead UX role, mentoring junior designers and taking on more strategic product direction.

  • Cross-Functional Mastery: Gaining deeper insights into product management, engineering, and business strategy through close collaboration, potentially leading to product management or related roles.

  • Design System Ownership: Opportunity to take a leading role in evolving and evangelizing the company's design system.

πŸ“ Enhancement Note: The "UX Designer" title combined with the responsibilities and the "2-5 years" experience level clearly defines this as a mid-level role. The growth opportunities are typical for this level, focusing on specialization, leadership, and broader product understanding.

🌐 Work Environment

Office Type: Hybrid. This suggests a blend of working from the company's London office and remotely. The office environment is likely designed to facilitate collaboration, brainstorming, and team cohesion.

Office Location(s): London Bridge, London, EC4R 9HA. This prime London location offers excellent transport links and access to a vibrant business district.

Workspace Context:

  • Collaborative Spaces: The office will likely feature meeting rooms, breakout areas, and open-plan spaces conducive to team discussions, design critiques, and workshops.

  • Tools & Technology: Access to standard design software (Figma, Sketch, etc.), collaboration tools (Slack, Jira, etc.), and potentially user research lab facilities or equipment.

  • Team Interaction: Regular opportunities for face-to-face interaction with product managers, engineers, and other designers, fostering a strong sense of team and shared purpose.

Work Schedule: A standard full-time work schedule (approx. 40 hours/week) with flexibility in daily start/end times and the hybrid arrangement to support work-life balance and individual productivity needs.

πŸ“ Enhancement Note: The hybrid model in a central London location is a common setup for tech companies, aiming to balance the benefits of in-person collaboration with the flexibility of remote work. This environment should be conducive to the iterative and collaborative nature of UX design.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A brief call with a recruiter or hiring manager to discuss your background, experience, and interest in the role.

  • Portfolio Review & Presentation: A dedicated session where you will present selected projects from your portfolio, discussing your process, rationale, and outcomes. Be prepared to articulate your user-centered approach and problem-solving skills.

  • Technical/Design Challenge: A practical exercise, potentially a take-home assignment or an in-session design problem, to assess your design thinking, problem-solving abilities, and tool proficiency.

  • Cross-functional Interviews: Meetings with Product Managers and Engineers to evaluate your collaboration skills, communication style, and ability to integrate design with technical and business requirements.

  • Final Interview: A discussion with a senior leader (e.g., Head of Product, Design Lead) to assess cultural fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 projects that best showcase your UX process, problem-solving skills, and impact relevant to Owen's focus on user-centered digital experiences.

  • Tell a Story: For each project, clearly outline the problem, your role, the research and design process, key decisions, iterations, and the final outcome with measurable results.

  • Highlight Process, Not Just Pixels: Emphasize your research methodologies, how you translated insights into designs, and how you handled constraints or feedback.

  • Demonstrate Collaboration: If possible, showcase projects where you worked closely with PMs or engineers, highlighting your communication and teamwork.

  • Accessibility Focus: Ensure any relevant accessibility considerations or implementations are clearly articulated.

Challenge Preparation:

  • Understand the Brief: Carefully read and deconstruct any design challenge provided. Identify the core problem, target users, and business objectives.

  • Think Aloud: If it's an in-session challenge, verbalize your thought process, assumptions, and design decisions.

  • Focus on Process: Demonstrate a structured approach, even if you can't complete every aspect within the time limit. Show how you would tackle the problem.

  • Consider Trade-offs: Be prepared to discuss design trade-offs and justify your choices based on user needs and business goals.

πŸ“ Enhancement Note: The interview process is typical for design roles, with a strong emphasis on the portfolio and practical design skills. Candidates should prepare to not only show their work but also explain the "why" behind their design decisions and how they drive user and business value.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Expected to be a primary tool for wireframing, prototyping, and high-fidelity design, likely used for collaboration and design system management.

  • Sketch: A strong alternative or complementary tool, depending on existing team workflows.

  • Adobe XD: May also be used, particularly for prototyping and user flow visualization.

  • Prototyping Tools: In-built Figma/Sketch prototyping features, or potentially dedicated tools like InVision for more advanced interactive prototypes.

Analytics & Reporting:

  • Google Analytics: For understanding user behavior on web platforms, tracking traffic sources, and conversion funnels.

  • Mixpanel / Amplitude: For event-based tracking and deeper analysis of user interactions within the product.

  • Hotjar / Contentsquare: For heatmaps, session recordings, and user feedback tools to gain qualitative insights into user behavior.

CRM & Automation:

  • Jira / Asana: For project management, task tracking, and managing design sprints within an agile workflow.

  • Confluence / Notion: For documentation, design system guidelines, research findings, and team knowledge sharing.

  • Slack: For real-time team communication and collaboration.

πŸ“ Enhancement Note: Proficiency in Figma is highly probable given its industry prevalence. Experience with analytics and project management tools is crucial for a UX Designer in a product team, enabling data-informed decision-making and effective collaboration with engineering.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and serving user needs, ensuring that all design decisions prioritize the user experience.

  • Collaboration: Valuing teamwork, open communication, and cross-functional partnerships to achieve shared product goals.

  • Craftsmanship & Quality: A dedication to producing high-quality, polished, and well-executed design work.

  • Curiosity & Learning: Encouraging a mindset of continuous learning, exploration, and healthy risk-taking in design approaches and problem-solving.

  • Inclusivity & Accessibility: A strong belief in designing for everyone, ensuring products are usable and accessible to a diverse range of users.

Collaboration Style:

  • Iterative & Feedback-Driven: The team likely engages in regular design reviews, usability testing, and cross-functional syncs to gather feedback and refine designs iteratively.

  • Transparent Communication: Open sharing of ideas, challenges, and progress through tools like Slack, Jira, and regular team meetings.

  • Shared Ownership: Fostering a sense of collective responsibility for product success, where designers, PMs, and engineers work together towards common objectives.

πŸ“ Enhancement Note: The company values align well with the core tenets of UX and product design. A candidate who embodies these values will likely thrive in this collaborative and user-focused environment.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively navigating the inherent tension between creating optimal user experiences and meeting business objectives, requiring strong negotiation and prioritization skills.

  • Evolving Design System: Keeping pace with product growth and new feature development while maintaining the integrity and scalability of the design system.

  • Data Interpretation: Translating complex user data from various analytics tools into clear, actionable design insights and strategies.

  • Cross-Functional Alignment: Ensuring consistent understanding and buy-in for design decisions across diverse teams with potentially competing priorities.

Learning & Development Opportunities:

  • Advanced UX Research Techniques: Opportunities to hone skills in qualitative and quantitative research methodologies, including advanced statistical analysis or ethnographic studies.

  • Design System Leadership: Potential to take on more responsibility for the strategic direction, governance, and expansion of the company's design system.

  • Product Strategy Involvement: Deeper engagement in product strategy discussions, contributing design perspectives to roadmap planning and feature prioritization.

  • Industry Conferences & Training: Support for attending relevant UX and product design conferences, workshops, and online courses to stay abreast of industry trends and best practices.

πŸ“ Enhancement Note: This section highlights potential hurdles and provides context for how the role can foster professional development, aligning with the company's stated commitment to growth.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance conflicting user needs and business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving, negotiation, and user advocacy skills.)

  • "Walk us through your process for designing a new feature from initial concept to handoff. What research methods did you use, and how did you iterate?" (Highlight your end-to-end UX process, referencing specific projects from your portfolio.)

  • "How do you ensure accessibility and inclusivity are integrated into your design process from the outset?" (Demonstrate your understanding of WCAG and commitment to inclusive design principles.) Company & Culture Questions:

  • "What interests you about Owen and this specific UX Designer role?" (Research Owen's products, mission, and recent news. Connect your skills and aspirations to their work.)

  • "How do you approach collaboration with product managers and engineers? Can you give an example of a successful cross-functional project?" (Emphasize your communication style, teamwork, and ability to integrate design into development.)

  • "How do you measure the success of your designs?" (Discuss key metrics like user satisfaction, task completion rates, conversion, engagement, and how you've tracked them.) Portfolio Presentation Strategy:

  • Structure is Key: For each project, clearly define the problem, your role, the process, your specific contributions, key decisions, and the measurable impact or outcome. Use visuals effectively.

  • Narrate Your Journey: Don't just show screens; tell the story of how you arrived at those solutions. Explain your rationale, the trade-offs you considered, and what you learned.

  • Be Ready for Deep Dives: Anticipate questions about specific design choices, research findings, or challenges you encountered. Be prepared to defend your decisions with data and user insights.

  • Showcase Tool Proficiency: Briefly mention the primary tools used for each project (e.g., "We used Figma for this interactive prototype...").

πŸ“ Enhancement Note: Preparation should focus on demonstrating a systematic, user-centered approach, strong communication skills, and a clear understanding of how design contributes to business objectives.

πŸ“Œ Application Steps

To apply for this UX Designer position:

  • Submit your application through the provided link on the Owen career portal.

  • Tailor your Resume: Highlight experiences and skills directly relevant to UX/Product Design, user research, prototyping, and design systems. Quantify achievements wherever possible.

  • Curate Your Portfolio: Select 2-3 strong case studies that best represent your UX process, problem-solving abilities, and impact. Ensure clear documentation of your role and outcomes.

  • Prepare for Presentation: Practice walking through your portfolio projects, focusing on storytelling, process articulation, and articulating the "why" behind your design decisions.

  • Research Owen: Familiarize yourself with Owen's products, company mission, and recent developments to tailor your application and interview responses effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, especially regarding compensation and specific team dynamics, should be verified directly with the hiring organization during the application and interview process.

Application Requirements

Candidates need demonstrable experience in UX or product design with proficiency in tools like Figma or Sketch. Strong knowledge of interaction design, information architecture, and WCAG accessibility standards is required.