UX Designer - C3 - CXP

📍 Job Overview

Job Title: UX Designer - C3 - CXP

Company: Valtech

Location: Bengaluru, Karnataka, India

Job Type: Full-time

Category: Design / User Experience

Date Posted: September 01, 2026

Experience Level: Mid-Senior (5-8 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end User Experience (UX) design activities for complex digital projects, from initial discovery and problem definition through to final experience design.

• Deeply understand customer needs, behaviors, pain points, motivations, and expectations to inform design strategies and solutions.

• Conduct and leverage a range of UX research methods, including user interviews, workshops, journey mapping, persona development, and usability testing, to drive user-centric design decisions.

• Translate ambiguous business requirements and complex problems into clear UX strategies and actionable, user-centric solutions that align with business objectives.

• Collaborate closely with UI designers, development teams, product owners, business stakeholders, and clients to ensure seamless execution and alignment of UX intent throughout the product lifecycle.

📝 Enhancement Note: This role is positioned as a senior UX Designer ("C3" likely indicating a level of seniority within Valtech's internal structure) with a strong emphasis on taking ownership and driving the UX process independently. The "CXP" likely refers to Customer Experience, highlighting the strategic importance of this role in shaping client-facing digital products. The emphasis on "problem-solvers over screen-makers" and understanding the "why" behind design decisions indicates a need for strategic thinking and strong analytical skills, not just visual design execution.

📈 Primary Responsibilities

• Lead UX activities across projects, encompassing discovery, problem definition, user research, ideation, wireframing, prototyping, and validation.

• Understand and articulate customer needs, behaviors, pain points, motivations, and expectations through qualitative and quantitative research.

• Execute comprehensive user research, including user interviews, workshops, journey mapping, persona development, and usability testing, to gather actionable insights.

• Define information architecture, user flows, customer journeys, wireframes, and interaction models that simplify complex problems and create intuitive experiences.

• Develop interactive prototypes to validate concepts with users and stakeholders, iterating based on feedback and data.

• Identify usability issues and continuously improve user experiences based on evidence, data, and user feedback.

• Collaborate closely with UI designers and development teams to ensure the accurate and effective implementation of UX designs.

• Partner with product owners, business stakeholders, and clients to align user needs with business goals and project objectives.

• Present and articulate design decisions clearly, focusing on customer and business outcomes rather than technical jargon.

• Challenge existing assumptions and propose innovative, simpler, and more effective solutions to design problems.

• Contribute to the development and maintenance of design systems, UX standards, and reusable patterns to ensure consistency and efficiency.

📝 Enhancement Note: The responsibilities clearly outline a full-cycle UX design process, emphasizing research, strategy, and collaboration. The need to "challenge existing assumptions" and "propose better, simpler, and more effective solutions" highlights Valtech's focus on innovation and continuous improvement within their client engagements.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, Computer Science, or a related field is typically expected for this level of UX role. A strong portfolio demonstrating practical application of UX principles will be paramount.

Experience: 5-8 years of professional UX design experience, with a proven track record of independently driving UX initiatives and delivering user-centric solutions. Experience in Agile methodologies and consulting is considered a plus.

Required Skills:

• 5–8 years of professional UX design experience.

• Strong understanding of human-centered design principles and UX methodologies.

• Demonstrated ability to independently drive UX work and take ownership of complex problems.

• Strong ability to understand customer needs and speak the customer's language.

• Experience translating ambiguous requirements into clear UX problems and actionable solutions.

• Proficiency in user journeys, information architecture, user flows, wireframing, and prototyping.

• Experience conducting user research, usability testing, and analyzing findings.

• Strong interaction design skills.

• Strong communication and storytelling skills, able to articulate the "why" behind design decisions.

• Experience working directly with clients, stakeholders, product teams, and developers.

• Strong proficiency in Figma or equivalent UX/design tools. Preferred Skills:

• Experience working on large-scale digital products or enterprise platforms.

• Experience across web, mobile, or native applications.

• Experience in design systems and component-based design.

• Experience facilitating design thinking workshops or discovery sessions.

• Exposure to accessibility standards (e.g., WCAG) and principles.

• Experience working in Agile/Scrum environments.

• Experience using AI tools to accelerate UX research, ideation, prototyping, or analysis.

📝 Enhancement Note: The "Must Have" and "Nice to Have" sections are well-defined. The emphasis on "problem-solvers over screen-makers" and the ability to "turn complex business requirements into simple customer experiences" are key differentiators for this role. Proficiency in Figma is explicitly required.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX projects, demonstrating the full UX lifecycle from discovery to validation.

• Case studies that clearly articulate the problem, your role, the process followed, the solutions developed, and the impact achieved.

• Demonstrations of how you understand customer needs, define UX problems, and translate them into meaningful, user-centric experiences.

• Examples of wireframes, user flows, information architecture diagrams, prototypes, and research findings.

• Evidence of collaboration with cross-functional teams (UI designers, developers, product managers) and stakeholders.

• Clear articulation of design decisions, supported by user research, data, and business objectives. Process Documentation:

• Examples of how you have conducted and documented user research, including interviews, usability tests, and journey mapping.

• Documentation of information architecture, user flows, and interaction models.

• Artifacts demonstrating your wireframing and prototyping process.

• Case studies detailing how you have iterated on designs based on feedback and validation.

• Examples of contributions to design systems or reusable UX patterns.

📝 Enhancement Note: The job description implicitly requires a strong portfolio. Candidates should prepare to showcase their ability to own the UX process (discovery → definition → design → validation) and demonstrate how they translate insights into tangible solutions. The focus is on the problem-solving process and its outcomes, not just the final visual output.

💵 Compensation & Benefits

Salary Range: Based on the experience level (5-8 years), location (Bengaluru, India), and the nature of the role within a global consulting firm like Valtech, an estimated salary range for a UX Designer in Bengaluru would be ₹1,200,000 to ₹2,000,000 per annum. This range can vary based on specific skills, project complexity, and the candidate's negotiation.

Benefits:

• Flexibility with remote and hybrid work options (country-dependent).

• Career advancement opportunities, including international mobility.

• Professional development programs.

• Access to cutting-edge tools, training, and industry experts for continuous learning.

• Competitive compensation package.

Working Hours: This is a Full-time position. While specific daily hours are not stated, a standard full-time work week is typically 40 hours. Valtech offers flexibility with remote and hybrid options, which may impact the daily schedule.

📝 Enhancement Note: Salary is estimated based on industry benchmarks for experienced UX Designers in Bengaluru, India, considering the company's profile and the role's seniority. Benefits are explicitly listed and align with common offerings for professional services firms.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Transformation, Experience Innovation, Consulting. Valtech operates at the intersection of data, AI, creativity, and technology, transforming industries for leading organizations.

Company Size: Valtech is a global company with a significant employee base, indicating opportunities for diverse project exposure and cross-team collaboration. The exact size is not specified in the provided data but is generally considered large.

Founded: Valtech was founded in 1997, bringing a wealth of experience and a mature approach to digital transformation and experience innovation.

Team Structure:

• The UX Designer will likely be part of a broader design or digital transformation practice within Valtech.

• They will work within project-based teams, collaborating with UI designers, UX researchers, strategists, developers, project managers, and product owners.

• The structure emphasizes cross-functional collaboration and a "borderless, global framework" for seamless teamwork.

• Reporting would likely be to a Design Lead, UX Lead, or Project Manager, depending on the project. Methodology:

• Valtech emphasizes an experience innovation approach, blending crafts, categories, and cultures.

• They work with clients to drive transformation through data, AI, creativity, and technology.

• Agile methodologies are commonly used, with experience in consulting being a plus for this role.

• A "human-centered design" approach is fundamental, ensuring solutions are grounded in user needs.

Company Website: https://www.valtech.com/

📝 Enhancement Note: Valtech positions itself as an "experience innovation company," indicating a culture focused on cutting-edge solutions and client transformation. The emphasis on "borderless, global framework" suggests a highly collaborative and distributed work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is for a "C3" UX Designer, typically indicating a mid-to-senior level. It requires 5-8 years of experience and the ability to independently lead UX activities and "own the problem." This suggests a level of autonomy and responsibility beyond junior roles, focusing on strategic contribution and end-to-end ownership.

Reporting Structure: The UX Designer will likely report to a Design Lead, UX Manager, or Project Manager within specific client engagements. They will work collaboratively within project teams composed of various disciplines.

Operations Impact: As a UX Designer, the impact is directly on the quality of user experiences delivered to Valtech's clients. This includes improving customer satisfaction, driving user engagement, simplifying complex processes, and ultimately contributing to the business success of their clients through effective digital solutions. The role is crucial in translating business objectives into user-centric, impactful digital products.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific UX methodologies, research techniques, or emerging areas like AI in design.

• Leadership Potential: Progression to Senior UX Designer, Lead UX Designer, or UX Manager roles, mentoring junior designers and leading larger initiatives.

• Client Engagement: Gaining experience with a diverse range of clients and industries, expanding strategic thinking and problem-solving capabilities.

• International Mobility: Valtech's global presence offers opportunities for international collaboration and career development.

• Professional Development: Access to training, workshops, and industry experts to stay abreast of the latest trends in UX and experience innovation.

📝 Enhancement Note: The career path is clearly defined for growth within UX design, with opportunities for leadership and specialization. The emphasis on "making transformation happen" suggests a dynamic environment where impactful work leads to career progression.

🌐 Work Environment

Office Type: Valtech offers flexibility with remote and hybrid work options. While the specific setup in Bengaluru is not detailed, it's implied that candidates can expect a hybrid arrangement, balancing office-based collaboration with remote work.

Office Location(s): The role is based in Bengaluru, India. Valtech has offices in multiple locations globally, facilitating international collaboration.

Workspace Context:

• Collaboration is a key aspect, with opportunities to work closely with UI designers, developers, and product teams.

• Access to cutting-edge tools and technology is implied, given Valtech's focus on experience innovation.

• The environment fosters creativity, diversity, and autonomy, encouraging independent thought and contribution.

• The "borderless, global framework" suggests a highly connected and collaborative digital workspace, even across different locations.

Work Schedule: This is a full-time position. While standard working hours are expected, the hybrid nature and Valtech's global operations may offer some flexibility in scheduling, particularly for remote collaboration.

📝 Enhancement Note: The hybrid nature of the work environment is highlighted, balancing collaborative office time with remote flexibility. This suggests a modern work setup designed to support diverse working styles and project needs.

📄 Application & Portfolio Review Process

Interview Process:

• Application Review: Talent Acquisition team reviews CVs, focusing on relevant experience and expertise. They explicitly state they do not require personal demographic information.

• Initial Screening: Likely a call with a Talent Partner to assess basic qualifications, cultural fit, and understanding of the role.

• Portfolio Review: A crucial step where candidates present their work. Expect to walk through case studies, explaining your process, decisions, and outcomes.

• Technical/Design Interviews: Discussions focusing on UX methodologies, problem-solving approaches, and technical skills (e.g., Figma proficiency). This may involve design exercises or challenges.

• Stakeholder/Team Interviews: Conversations with potential team members and stakeholders to assess collaboration style, communication skills, and cultural alignment.

• Final Evaluation: Based on skills, experience, potential, and cultural fit.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your UX process for each project, from discovery and research to design and validation.

• Tell a Story: Frame your case studies as narratives, highlighting the problem, your approach, the challenges, your solutions, and the measurable impact.

• Focus on Outcomes: Emphasize how your design decisions led to positive customer and business outcomes, rather than just listing features or tools used.

• Demonstrate Problem-Solving: Highlight instances where you turned ambiguous requirements into clear problems and actionable solutions, and how you challenged assumptions.

• Quantify Impact: Where possible, use data and metrics to demonstrate the effectiveness of your designs.

• Tailor to Valtech: Understand Valtech's focus on "experience innovation" and "problem-solvers over screen-makers" and tailor your presentation accordingly.

• Be Prepared to Discuss the "Why": Be ready to explain the rationale behind your design choices in detail.

Challenge Preparation:

• Understand the "Why": Be prepared for questions that probe your understanding of user needs and business goals.

• Methodology Fluency: Be ready to discuss your preferred UX methodologies and how you adapt them to different project contexts.

• Collaboration Scenarios: Prepare to discuss how you collaborate with diverse teams and stakeholders.

• Problem-Solving Exercises: Anticipate potential design challenges or case studies that require you to think critically and propose solutions under pressure.

• Communication Practice: Rehearse articulating your design thinking and decisions clearly and concisely.

📝 Enhancement Note: The interview process emphasizes practical application and problem-solving. A strong portfolio that demonstrates a deep understanding of the UX process and its impact is essential. Candidates should prepare to articulate their design rationale effectively, focusing on outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for UX/design work. Proficiency is a must.

• Prototyping Tools: While Figma is mentioned, other prototyping tools may be used or expected.

• UX Research Tools: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

• Collaboration Tools: Platforms for team communication and project management (e.g., Slack, Microsoft Teams, Jira, Confluence).

Analytics & Reporting:

• While not explicitly mentioned for the UX Designer role, familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and validate design impact would be beneficial. CRM & Automation:

• Not directly relevant to the core UX design tasks, but an understanding of how UX designs integrate with underlying CRM and automation systems could be a plus.

📝 Enhancement Note: Figma is the primary tool mentioned. Candidates should highlight their proficiency in this tool and any other relevant UX design and research software in their portfolio and during interviews. Familiarity with collaboration and project management tools is also important.

👥 Team Culture & Values

Operations Values:

• Share, Care, and Dare: Valtech's core values emphasize collaboration and knowledge sharing, a supportive environment, and the courage to innovate and challenge the status quo.

• Creativity, Diversity, and Autonomy: A workplace culture that fosters imaginative thinking, embraces diverse perspectives, and empowers individuals to take ownership.

• Customer-Centricity: A deep focus on understanding and serving customer needs to deliver meaningful experiences.

• Data-Driven Decision Making: Using data and evidence to support design decisions and measure impact.

• Continuous Learning: A commitment to professional growth and staying at the forefront of industry trends.

Collaboration Style:

• Borderless and Global: Seamless collaboration across teams and geographies, leveraging a global network of talent.

• Cross-functional Integration: Working closely with UI designers, developers, product owners, and business stakeholders to achieve shared goals.

• Open Communication: Encouraging open dialogue, feedback exchange, and constructive critique to improve designs and processes.

• Teamwork and Knowledge Sharing: Valuing collective intelligence and actively sharing expertise and best practices.

📝 Enhancement Note: The company culture is built around innovation, collaboration, and a strong set of values (Share, Care, Dare). Candidates should demonstrate how their working style aligns with these principles, particularly in their approach to teamwork and problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing diverse stakeholder expectations (clients, business, users, development) while advocating for user-centric solutions.

• Navigating Ambiguity: Working with incomplete information and translating complex, often ambiguous, business requirements into clear and actionable UX problems and solutions.

• Driving Adoption of Best Practices: Introducing and championing UX best practices within client organizations or project teams that may have varying levels of UX maturity.

• Keeping Pace with Technology: Continuously learning and adapting to new technologies, design tools, and evolving user behaviors, including the integration of AI in design processes.

Learning & Development Opportunities:

• Specialized Training: Access to Valtech's internal and external training programs to deepen expertise in areas like advanced UX research, service design, design systems, or AI-driven design.

• Mentorship: Opportunities to learn from experienced designers and leaders within Valtech's global network.

• Cross-Disciplinary Exposure: Working on diverse projects across various industries, gaining broad experience and a holistic understanding of digital transformation.

• Industry Conferences and Events: Potential for participation in industry events to network and stay updated on the latest UX trends and innovations.

• Contribution to Design Systems: Developing and refining design systems, which is a significant learning opportunity in scalable design.

📝 Enhancement Note: The challenges presented are typical for a senior UX role in a consulting environment, emphasizing strategic thinking and stakeholder management. The growth opportunities are robust, aligning with Valtech's commitment to employee development and continuous learning.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to turn ambiguous requirements into a clear UX problem and actionable solution. What was your process?" (Focus on your methodology for defining scope and translating needs.)

• "How do you balance user needs with business objectives and technical constraints? Provide an example." (Highlight your ability to integrate different requirements and find optimal solutions.)

• "Walk me through a complex UX challenge you faced. How did you approach it, what were the trade-offs, and what was the outcome?" (Demonstrate your problem-solving skills, decision-making process, and ability to articulate rationale.)

• "How do you ensure your design decisions are supported by data and evidence?" (Discuss your research methods and how you use insights to justify your designs.) Company & Culture Questions:

• "What interests you about Valtech and our focus on 'experience innovation'?" (Research Valtech's work, values, and client portfolio.)

• "How do you embody Valtech's values of 'Share, Care, and Dare' in your work?" (Provide examples of collaboration, support, and innovative thinking.)

• "Describe your ideal team environment. How do you contribute to a positive and productive team culture?" (Focus on collaboration, communication, and autonomy.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the client/project context, the problem statement, your specific role and responsibilities, your UX process (discovery, research, ideation, design, testing), the final solution, and the measurable impact/outcomes.

• Highlight Problem-Solving: Emphasize how you tackled challenges, managed ambiguity, and made informed design decisions, rather than just presenting final screens.

• Show, Don't Just Tell: Use visuals (wireframes, user flows, prototypes, research artifacts) to illustrate your process and solutions effectively.

• Focus on the "Why": Be prepared to thoroughly explain the rationale behind your design choices, linking them back to user needs and business goals.

• Quantify Results: Whenever possible, present metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Practice Your Pitch: Rehearse your presentation to ensure it is concise, engaging, and within the allocated time.

Challenge Preparation:

• Anticipate a Design Challenge: Be prepared for a practical exercise where you might be given a problem statement and asked to outline your approach, create a quick wireframe, or sketch out user flows.

• Think Aloud: For any problem-solving exercise, verbalize your thought process, assumptions, and considerations.

• Focus on Process: Even if you don't have time to complete a full design, demonstrate your understanding of the UX process and how you would tackle the problem.

• Ask Clarifying Questions: Don't hesitate to ask questions to better understand the problem, constraints, and objectives.

📝 Enhancement Note: The interview preparation advice focuses on demonstrating strategic thinking, problem-solving capabilities, and a deep understanding of the UX process, aligning with Valtech's emphasis on "problem-solvers over screen-makers."

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on Greenhouse.

• Curate Your Portfolio: Select 2-3 of your strongest UX projects that best showcase your end-to-end process, problem-solving skills, and impact. Ensure each case study clearly articulates the problem, your role, your methodology, the solution, and quantifiable outcomes. Tailor your portfolio presentation to highlight Valtech's focus on experience innovation and data-driven design.

• Optimize Your Resume: Highlight your 5-8 years of relevant UX design experience, specific skills (Figma, user research, IA, wireframing, prototyping), and key achievements. Use keywords from the job description such as "human-centered design," "user-centric solutions," "problem definition," and "stakeholder management."

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on explaining the "why" behind your design decisions and demonstrating how you translate complex requirements into simple, effective user experiences. Be ready to discuss your collaboration style and how you handle ambiguity.

• Research Valtech: Understand Valtech's mission, values (Share, Care, Dare), and the types of clients and projects they undertake. Familiarize yourself with their emphasis on "experience innovation" and their global approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.