UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Wells Fargo

Location: Iselin, NJ, United States (with potential for Charlotte, NC and Columbus, OH)

Job Type: FULL_TIME

Category: User Experience (UX) Design / Software Engineering

Date Posted: June 18, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• This role is for a UX Designer within Wells Fargo's Cybersecurity organization, specifically focusing on Identity and Access Management (IAM) platforms.

• The position requires a blend of UX design, visual design, and software engineering experience to create clean, intuitive, and highly usable digital experiences.

• The UX Designer will be instrumental in simplifying complex concepts and workflows into user-first designs that scale across enterprise web experiences and communications.

• This role demands strong collaboration with Product Management, Engineering, and Architecture to deliver impactful user-centric solutions within a regulated financial services environment.

📝 Enhancement Note: While the job title is "UX Designer," the description and requirements emphasize a strong software engineering background (4+ years) alongside UX/visual design experience (4+ years). This suggests a hybrid role or a strong preference for candidates who can bridge the gap between design and technical implementation, particularly within a complex enterprise system like IAM. The focus on Cybersecurity and IAM indicates a need for understanding secure design principles and user flows within sensitive environments.

📈 Primary Responsibilities

• Lead the design and development of user-centered interfaces and experiences for Wells Fargo's Identity and Access Management (IAM) platforms within the Cybersecurity division.

• Translate complex technical concepts and workflows into simple, elegant, and intuitive designs for web experiences and digital communications.

• Collaborate closely with Product Managers, Software Engineers, and Architects to ensure design feasibility, technical alignment, and successful implementation of user experience strategies.

• Develop and maintain design specifications, visual assets, and prototypes that clearly communicate design intent and requirements to development teams.

• Conduct user research, usability testing, and gather feedback to iterate on designs and continuously improve user satisfaction and system usability.

• Ensure designs adhere to enterprise design systems, accessibility standards (e.g., WCAG), and regulatory compliance requirements inherent in the financial services and cybersecurity sectors.

• Act as a subject matter expert in UX design, providing guidance and mentorship to less experienced team members on design best practices and user experience principles.

• Contribute to strategic planning for technology initiatives, focusing on how UX design can enhance user adoption, security, and operational efficiency of IAM solutions.

• Design for a broad range of end-users, including internal employees and potentially external partners, across various digital touchpoints.

• Support the technical implementation of designs, ensuring fidelity between the design vision and the final product.

📝 Enhancement Note: The responsibilities highlight a senior-level role ("Lead moderately complex initiatives," "Lead projects," "escalation point") that requires not just design execution but also strategic contribution and mentorship. The emphasis on IAM and Cybersecurity suggests a need for a deep understanding of security principles and user workflows in sensitive environments, which is a critical differentiator for operations professionals in this niche.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field is typically expected for this level of role.

Experience:

• Minimum of 4 years of experience in Software Engineering, or equivalent demonstrated through work experience, training, military experience, or education.

• Minimum of 4 years of experience in UX Design, Visual Design, or UX-focused Engineering roles.

• Experience ranging from 5-10 years is anticipated for a role of this nature. Required Skills:

• Proven experience in UX design and visual design, with a strong portfolio showcasing elegant UI design for web and digital communications.

• Proficiency in designing user experiences for websites, email communications, and enterprise-level applications.

• Advanced ability to collaborate effectively with engineers and architects, providing clear design specifications and assets.

• Strong visual design skills, including expertise in layout, typography, color theory, and visual hierarchy.

• Demonstrated ability to simplify complex workflows and technical concepts into intuitive and user-friendly experiences.

• Excellent communication, presentation, and stakeholder management skills. Preferred Skills:

• Experience working within Cybersecurity, Identity & Access Management (IAM), or highly regulated enterprise environments.

• Familiarity with enterprise design systems and adherence to accessibility standards (e.g., WCAG).

• Prior experience supporting large-scale, high-visibility corporate platforms.

• Advanced proficiency in PowerPoint and visual storytelling for executive-level communications.

• Understanding of user flows and security considerations within financial services.

📝 Enhancement Note: The "desired qualifications" are crucial for this role, particularly experience in Cybersecurity/IAM and familiarity with design systems and accessibility. These are critical keywords for operations roles in enterprise environments. The blend of software engineering and UX indicates that candidates with a strong technical foundation who can also execute design will be highly favored.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong track record of designing user-centered digital experiences, with a specific emphasis on clear, elegant UI design.

• Case studies that highlight the candidate's ability to simplify complex workflows and technical concepts into intuitive user interfaces.

• Examples of designs for web experiences, digital communications, and enterprise-level applications.

• Visual examples that showcase strong layout, typography, color theory, and visual hierarchy skills.

• Demonstrations of collaboration with engineering and architectural teams, including the provision of clear design specifications and assets. Process Documentation:

• Showcase examples of process documentation, such as user flow diagrams, wireframes, and interactive prototypes, that illustrate the design process from concept to execution.

• Highlight experience in iterating designs based on user feedback, usability testing, and stakeholder input.

• Evidence of adhering to or contributing to enterprise design systems and accessibility standards (e.g., WCAG).

• Documentation that reflects an understanding of secure design principles and user experience within regulated environments.

📝 Enhancement Note: For a UX role with a software engineering component in a regulated industry like financial services, the portfolio is paramount. It needs to go beyond just aesthetics to demonstrate a deep understanding of user psychology, technical feasibility, and the ability to translate complex requirements into usable and secure interfaces. Highlighting experience with design systems and accessibility is critical.

💵 Compensation & Benefits

Salary Range: $100,000.00 - $196,000.00 per year.

Benefits:

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance

• Critical illness insurance

• Accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement

Working Hours: Typically 40 hours per week, standard business hours. Given the on-site requirement and the nature of enterprise systems, flexibility may be required for critical deployments or issue resolution.

📝 Enhancement Note: The provided salary range is competitive for a UX Designer with 5-10 years of experience in a major metropolitan area like Iselin, NJ. The comprehensive benefits package offered by Wells Fargo is standard for large financial institutions and includes robust health, retirement, and leave options, which are attractive to operations professionals seeking stability and comprehensive support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking and Financial Services). Wells Fargo is a major player in the global financial services industry, offering a wide range of banking, investment, mortgage, and consumer finance products and services.

Company Size: Large Enterprise (Wells Fargo has over 200,000 employees globally). This indicates a structured environment with established processes, extensive resources, and opportunities for specialization.

Founded: 1852. With a long history, Wells Fargo has a deeply ingrained corporate culture, emphasizing stability, risk management, and customer relationships.

Team Structure:

• The role is within the Cybersecurity organization, specifically supporting Identity & Access Management (IAM) platforms.

• This implies a team structure that likely includes other UX designers, Product Managers, Software Engineers, Security Analysts, and potentially Architects focused on IAM solutions.

• Collaboration is expected to be cross-functional, involving various technology and business units that rely on IAM services.

• Reporting likely follows a hierarchical structure common in large corporations, with UX designers reporting to a UX Manager or Director, who in turn reports to higher levels within Cybersecurity or Technology. Methodology:

• The role emphasizes a user-first approach, integrating UX design principles into the software development lifecycle.

• Expect a blend of Agile methodologies for development and more structured processes for design, compliance, and security reviews, typical of large financial institutions.

• Data-driven decision-making is crucial, leveraging user feedback, analytics, and performance metrics to inform design and strategy.

• Emphasis on risk mitigation and compliance is a core operational methodology within Wells Fargo, impacting all design and development processes.

Company Website: https://www.wellsfargo.com/

📝 Enhancement Note: As a large, established financial institution, Wells Fargo's culture is likely to be process-oriented, with a strong emphasis on risk management, compliance, and stability. For a UX Designer, this means designs must not only be user-friendly but also secure and compliant. The scale of the organization offers opportunities for significant impact and exposure to complex enterprise systems.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX Designer, potentially a Senior UX Designer or UX Software Engineer, given the blend of responsibilities and experience requirements. It involves leading initiatives and acting as an escalation point, indicating a level of autonomy and influence.

Reporting Structure: The UX Designer will likely report to a UX Manager or Director within the Cybersecurity division, collaborating closely with Product Managers and Engineering leads for IAM platforms. This structure allows for focused expertise within a specialized domain while being part of a broader design or technology organization.

Operations Impact: The role's impact is significant, as effective UX design for IAM directly influences user security, operational efficiency, compliance adherence, and overall employee productivity. Poor UX in this area can lead to security breaches, increased support costs, and user frustration. By creating intuitive and secure interfaces, the UX Designer contributes directly to Wells Fargo's risk mitigation efforts and operational integrity.

Growth Opportunities:

• Skill Advancement: Deepen expertise in Cybersecurity UX, IAM systems, enterprise design systems, and accessibility standards.

• Leadership Development: Progress to a Senior UX Designer, Lead UX Designer, or UX Manager role, mentoring junior designers and leading larger projects.

• Cross-Functional Exposure: Gain experience across various technology domains within Wells Fargo by contributing to different platform designs or initiatives.

• Specialization: Become a recognized expert in UX for regulated industries or security-focused applications.

• Potential for Hybrid Roles: Leverage the blend of UX and software engineering skills for roles that bridge design and technical execution.

📝 Enhancement Note: The combination of UX and software engineering experience, coupled with the specialized domain of IAM and Cybersecurity, presents a unique growth path. This role is ideal for someone looking to become a specialist in a high-demand, critical area within enterprise technology, offering a clear trajectory towards leadership or deep technical expertise.

🌐 Work Environment

Office Type: On-site. This indicates a traditional office-based work environment where in-person collaboration is expected.

Office Location(s): Primary location is Iselin, NJ, with other potential locations in Charlotte, NC, and Columbus, OH. These are established corporate office hubs for Wells Fargo.

Workspace Context:

• The workspace is likely a collaborative office environment where team members can easily interact, brainstorm, and conduct design reviews.

• Access to standard office technology, design software, and potentially specialized tools for UX research and prototyping will be provided.

• Opportunities for direct interaction with cross-functional teams (Product, Engineering, Security) will be frequent, fostering a dynamic and integrated work environment.

• The culture will likely balance focused individual work with team-based collaboration, typical of large corporate settings.

Work Schedule: Standard 40-hour work week is expected, primarily during business hours. However, project deadlines, critical system updates, or urgent security-related issues may occasionally require flexibility or extended hours, common in enterprise IT and cybersecurity roles.

📝 Enhancement Note: The on-site requirement suggests a preference for fostering team cohesion and facilitating spontaneous collaboration, which can be beneficial for complex design challenges. For operations professionals, understanding the implications of an on-site role, including commute and office culture, is important.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter phone screen to assess basic qualifications, interest, and cultural fit.

• Hiring Manager Interview: Discussion with the hiring manager to delve into experience, skills, and alignment with team needs, focusing on the hybrid UX/Software Engineering aspects.

• Portfolio Review: A dedicated session where the candidate presents their portfolio, walking through case studies, design process, and impact. Expect detailed questions about design decisions, problem-solving approaches, and collaboration.

• Technical/Skills Assessment: This may involve a design exercise (e.g., a short challenge to redesign a specific workflow) or technical questions related to software engineering principles relevant to UX implementation.

• Panel Interview: Meetings with key stakeholders, including peers from UX, Product Management, and Engineering, to assess collaboration style, technical understanding, and overall fit.

• Final Interview: Potentially with senior leadership for final approval.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your UX/UI design skills, problem-solving abilities, and experience with complex systems or regulated environments. Prioritize projects relevant to enterprise applications, security, or financial services if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing, iteration), the solutions you implemented, and the measurable impact or outcomes. Quantify results whenever possible (e.g., improved conversion rates, reduced error rates, increased user satisfaction scores).

• Highlight the "Why": Be prepared to explain the rationale behind your design decisions. Why did you choose a particular layout, interaction pattern, or visual element? How did user research inform your choices?

• Demonstrate Technical Acumen: Since this role has a software engineering component, be ready to discuss the technical feasibility of your designs and how you collaborated with engineers. Showcase any experience with front-end development or understanding of implementation constraints.

• Focus on Simplicity and Security: Emphasize your ability to simplify complex processes and your understanding of secure design principles, especially for IAM applications.

Challenge Preparation:

• Understand the Context: If given a design challenge, quickly grasp the problem statement and identify the core user needs and business objectives.

• Structure Your Approach: Outline your design process clearly. Think about user flows, key screens, and interaction details.

• Prioritize Key Elements: For a time-constrained challenge, focus on delivering a core solution that addresses the main problem, rather than trying to perfect every detail.

• Communicate Your Thinking: Articulate your thought process aloud. Explain your assumptions, design choices, and potential trade-offs.

• Consider Security and Compliance: Given the role's context, think about how security and compliance implications might influence your design.

📝 Enhancement Note: The portfolio review is critical for this role. Candidates must be prepared to demonstrate not just design skills but also a strategic understanding of user problems, technical constraints, and the specific demands of working within a large financial institution's cybersecurity domain. The ability to articulate the "why" behind design decisions and showcase collaborative experience with engineering is key.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Axure RP. Proficiency in at least one, ideally multiple, industry-standard design and prototyping tools is essential.

• Collaboration & Communication: Slack, Microsoft Teams, Jira, Confluence. Experience with project management and collaboration tools for distributed or enterprise teams.

• Presentation: Advanced PowerPoint skills are specifically mentioned as a requirement for visual storytelling and executive communications.

Analytics & Reporting:

• While not primary design tools, familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and A/B testing results would be beneficial for informing design decisions.

• Experience with data visualization tools for presenting findings or design impact metrics. CRM & Automation:

• Not directly applicable to the core UX design function, but understanding how user interfaces integrate with backend systems and workflows is important. Familiarity with CRM concepts might be helpful if user portals are involved.

📝 Enhancement Note: The emphasis on Figma/Sketch and Adobe Creative Suite is standard for UX roles. However, the explicit mention of advanced PowerPoint skills for "visual storytelling" is a key differentiator, suggesting that the ability to present complex ideas compellingly to non-design stakeholders is highly valued. Experience with Jira and Confluence is crucial for working within Agile development environments in large enterprises.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, ensuring that all designs prioritize the needs and experiences of the end-user.

• Integrity & Trust: Paramount in a financial institution, especially within Cybersecurity. Designs must uphold trust and security.

• Collaboration: Strong emphasis on working effectively with cross-functional teams to achieve shared goals.

• Excellence: Striving for high-quality, elegant, and effective design solutions.

• Innovation (within bounds): While innovation is encouraged, it must be balanced with risk management and compliance requirements.

• Efficiency: Designing processes and interfaces that streamline workflows and reduce operational overhead.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with Product Management, Engineering, Architecture, and potentially Security Compliance teams to ensure designs are aligned with business objectives, technical capabilities, and regulatory requirements.

• Feedback Loops: An environment where constructive feedback is regularly exchanged, and designs are iterated upon based on input from various stakeholders.

• Shared Ownership: A culture where design is seen as a shared responsibility, with engineers and product managers actively participating in the design process and understanding its importance.

• Clear Communication: Emphasis on clear, concise, and effective communication, whether through design documentation, presentations, or direct conversations.

📝 Enhancement Note: The values of integrity, trust, and excellence, combined with a strong emphasis on collaboration and efficiency, are critical for success in this role at Wells Fargo. Understanding how these values translate into daily work, especially in a security-focused domain, will be key for candidates.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of IAM Systems: Designing intuitive user experiences for complex Identity and Access Management systems can be challenging due to technical intricacies and security protocols.

• Balancing Security and Usability: A perpetual challenge in Cybersecurity is finding the right balance between robust security measures and a user-friendly experience. Designs must be secure without being overly burdensome for users.

• Large Enterprise Scale: Navigating the processes, stakeholders, and established design systems within a large organization like Wells Fargo can be complex.

• Regulatory Environment: Adhering to strict financial regulations and compliance standards requires meticulous attention to detail in design and documentation.

• Cross-Functional Alignment: Ensuring buy-in and alignment from diverse teams (e.g., IT security, development, business units) on design decisions.

Learning & Development Opportunities:

• Specialized UX Expertise: Opportunity to become a deep expert in UX for Cybersecurity, IAM, and financial services, a highly sought-after specialization.

• Enterprise Design Systems: Gain in-depth experience with and contribute to large-scale enterprise design systems.

• Industry Best Practices: Learn and apply best practices in UX design, accessibility, and secure design within a leading financial institution.

• Mentorship and Leadership: Potential for mentorship from experienced leaders and opportunities to develop leadership skills by guiding projects and junior team members.

• Continuous Professional Development: Wells Fargo likely offers resources for ongoing learning, including training, workshops, and potentially conference attendance.

📝 Enhancement Note: The challenges presented are inherent to the role and industry. Framing them as opportunities for growth and problem-solving will be crucial for candidates. The growth opportunities highlight the potential for specialization and career advancement within a stable, leading organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly technical or complex process for end-users. What was your approach, and what was the outcome?" (Focus on your design process, problem-solving, and ability to translate complexity.)

• "How do you balance robust security requirements with user experience needs, especially in a system like Identity and Access Management?" (Prepare to discuss trade-offs, secure design patterns, and user education.)

• "Walk us through a project in your portfolio where you collaborated closely with engineers and product managers. What were the challenges, and how did you ensure alignment?" (Highlight your communication, collaboration, and stakeholder management skills.)

• "Imagine you need to design a new feature for a password reset workflow. What are the key considerations, user needs, and security implications you would address?" (Demonstrate your thought process for a typical IAM-related UX problem.) Company & Culture Questions:

• "What do you know about Wells Fargo's approach to Cybersecurity and Identity Access Management?" (Research their public statements on security and IAM if available.)

• "How do you think your UX design skills can contribute to the specific challenges faced by a large financial institution like Wells Fargo?" (Connect your skills to the company's context and industry.)

• "Describe your experience working within a large, structured corporate environment. How do you navigate internal processes and collaborate with diverse teams?" (Showcase your adaptability and understanding of enterprise dynamics.) Portfolio Presentation Strategy:

• Start with Impact: Begin by summarizing the project's goals and its overall impact or success metrics.

• Walk Through Your Process: Clearly explain the steps you took, from understanding the problem to delivering the solution. Use visual aids (user flows, wireframes, mockups) effectively.

• Explain Design Rationale: Be prepared to defend your design decisions, linking them back to user needs, business goals, and technical constraints.

• Highlight Collaboration: Specifically call out how you worked with engineers, product managers, and other stakeholders.

• Address Technical Constraints: If applicable, discuss how you considered technical limitations or collaborated with developers to ensure feasibility.

• Quantify Results: Whenever possible, use data to demonstrate the success of your designs (e.g., improved conversion, reduced error rates, time saved).

📝 Enhancement Note: Preparing for this interview requires a strong understanding of UX principles, practical design execution, and an awareness of the specific demands of working within a regulated financial services environment, particularly in Cybersecurity and IAM. Highlighting collaborative experience and the ability to articulate design rationale with data is crucial.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Wells Fargo careers portal via the provided link.

• Tailor Your Resume: Ensure your resume clearly highlights your 4+ years of software engineering experience and 4+ years of UX/visual design experience. Use keywords from the job description such as "UX Design," "Visual Design," "UI Design," "Software Engineering," "Cybersecurity," "Identity Access Management (IAM)," "enterprise design systems," and "accessibility standards." Quantify achievements where possible.

• Prepare Your Portfolio: Curate your portfolio to showcase your strongest projects, focusing on those that demonstrate your ability to simplify complex systems, your visual design skills, and your collaborative approach with engineering teams. Ensure case studies clearly articulate your process and impact.

• Research Wells Fargo: Familiarize yourself with Wells Fargo's mission, values, and their commitment to cybersecurity and customer experience. Understand the context of the financial services industry.

• Practice Interview Responses: Prepare for common UX interview questions, focusing on behavioral questions related to problem-solving, collaboration, and challenges. Practice presenting your portfolio and articulating your design decisions clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.