UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Smarty

Location: Orem, UT, United States

Job Type: Salaried Full-Time

Category: Product Design / User Experience

Date Posted: 2026-06-24

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design and develop intuitive user experiences for web-based products that address complex location and address data challenges.

• Conduct comprehensive user research, including interviews, usability testing, and journey mapping, to inform design decisions and maintain a user-centric approach.

• Create wireframes, mockups, and interactive prototypes to effectively communicate design concepts and explore innovative solutions.

• Collaborate closely with cross-functional teams, including frontend developers and the Marketing department, to ensure seamless product development and cohesive user journeys.

• Contribute to the evolution and maintenance of the company's design system, promoting consistency and enhancing the overall digital user experience.

📝 Enhancement Note: This role is specifically focused on UX Design within a product management context, emphasizing the creation of user-friendly interfaces for specialized data solutions. The emphasis on "location data" and "address information" suggests a niche but critical area of product development.

📈 Primary Responsibilities

• Develop detailed wireframes, high-fidelity mockups, and interactive prototypes to visualize and iterate on user interface designs.

• Execute user research methodologies such as user interviews, usability testing, surveys, and journey mapping to gather critical insights and validate design concepts.

• Translate complex customer research findings and strategic design insights into actionable product design recommendations.

• Design user interfaces for web applications that simplify address validation, verification, and management processes for businesses.

• Proactively explore and integrate emerging design tools and methodologies, including AI-assisted workflows, to enhance design efficiency and output quality.

• Foster strong collaborative relationships with frontend developers to ensure accurate implementation of designs and with the Marketing team for integrated product messaging.

• Support occasional graphic design needs, contributing to visual assets for marketing materials or product interfaces.

• Drive the enhancement and consistency of the company's design system, ensuring a cohesive and smart user experience across all products.

📝 Enhancement Note: The responsibilities highlight a blend of creative design, analytical research, and cross-functional collaboration, typical for a mid-level UX Designer. The mention of "AI-assisted workflows" and "design system evolution" indicates a forward-thinking approach to design operations and product development.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in UX, Design, Human-Computer Interaction, or a related field is preferred.

• Relevant professional certifications in UX design are also highly valued. Experience:

• Demonstrated experience (typically 2-5 years) in UX design for web-based products, with a proven track record of user-centered design processes.

• Experience in conducting and synthesizing user research, usability testing, and journey mapping. Required Skills:

• Proficiency in UX design tools, with a strong emphasis on Figma or comparable software for wireframing, mockups, and prototyping.

• Experience in building and presenting interactive prototypes to stakeholders.

• Solid understanding of accessibility standards and best practices in design.

• Ability to effectively communicate and collaborate with frontend developers to ensure design feasibility and implementation.

• Familiarity with the Adobe Creative Suite (or similar) for graphic design tasks.

• Strong communication and presentation skills, with the ability to articulate and champion design decisions.

• Experience in developing and maintaining design systems. Preferred Skills:

• Bonus points for knowledge of frontend development principles and technologies.

• Experience with mobile design, though the primary focus is web-based products.

• Familiarity with AI-assisted design tools and workflows.

📝 Enhancement Note: The requirements emphasize practical skills and portfolio evidence over strict educational background, common for design roles. The preference for Figma and familiarity with Adobe Creative Suite are standard industry expectations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing your design process from research to final execution.

• Include case studies that detail your approach to solving user problems and achieving business objectives.

• Demonstrate your ability to create wireframes, mockups, and interactive prototypes.

• Highlight your experience with user research methodologies and how they informed your design decisions.

• Showcase your understanding of user-centered design principles and accessibility standards. Process Documentation:

• Detail your process for conducting user interviews and usability testing.

• Explain your workflow for iterating on designs based on feedback and research findings.

• Illustrate how you contribute to or maintain design systems and ensure consistency.

• Provide examples of how you collaborate with developers and product managers.

📝 Enhancement Note: For a UX Designer role, the portfolio is paramount. It serves as the primary evidence of a candidate's skills, process, and ability to deliver user-centric solutions. The emphasis is on demonstrating the "how" and "why" behind their design choices.

💵 Compensation & Benefits

Salary Range: $75,000 - $90,000 per year. Compensation will be commensurate with experience and role level.

Benefits:

• Comprehensive health, dental, and basic life insurance premiums, with 100% paid coverage for employees and family members.

• Long-term disability insurance.

• Generous paid time off (PTO) that accrues with tenure.

• 401(k) retirement plan with employer matching contributions.

• Employee Assistance Program (EAP) for confidential support.

• Ongoing training opportunities for professional and career development.

• A positive and well-equipped workplace with necessary tools.

• Fully stocked kitchen with unlimited drinks and snacks.

• Regular team-building lunches and activities.

• Access to in-office chiropractic services.

• Company retreats and other exciting perks.

Working Hours: This is a full-time, salaried position. Standard working hours are expected to align with a typical 40-hour work week, with flexibility managed by the team and department.

📝 Enhancement Note: The salary range provided is typical for a mid-level UX Designer in a moderate cost-of-living area like Orem, UT. The benefits package is quite robust, indicating a company that values employee well-being and retention.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on location data and address verification services. Smarty operates in a niche but essential sector that supports businesses in ensuring data accuracy for customer interactions and logistics.

Company Size: The provided data doesn't specify exact size, but the comprehensive benefits and employee activities suggest a growing, established company that values its workforce.

Founded: The founding date is not specified, but the company is described as providing solutions for "accurate addresses" and "location data," indicating a focus on data integrity and efficiency for businesses.

Team Structure:

• The UX Designer will be part of the Product Management team, working closely with product managers and frontend developers.

• Collaboration is cross-functional, extending to the Marketing team.

• The reporting structure likely involves a Design Lead or Product Manager. Methodology:

• A strong emphasis on user-centered design, incorporating research and testing throughout the product development lifecycle.

• A commitment to evolving design practices, including the exploration of AI-assisted workflows.

• Focus on building and maintaining a consistent design system for product coherence.

Company Website: www.smarty.com

📝 Enhancement Note: Smarty's focus on a critical but often overlooked aspect of business operations (address data) suggests a company that values precision, reliability, and efficiency. The culture appears to be supportive, with a blend of professional development and employee engagement activities.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level UX Designer role, typically requiring 2-5 years of experience. It involves hands-on design work, user research, and cross-functional collaboration, with opportunities to influence product direction.

Reporting Structure: The UX Designer will likely report to a Product Manager or a Design Lead within the Product Management team. They will work daily with frontend developers and marketing personnel.

Operations Impact: The UX Designer's work directly impacts the usability and effectiveness of Smarty's products, which are critical for businesses relying on accurate address data. By creating intuitive interfaces, the designer helps customers solve real-world problems, improving customer satisfaction and operational efficiency for Smarty's clients.

Growth Opportunities:

• Skill Advancement: Deepen expertise in UX research methodologies, advanced prototyping, and design system management. Explore specialization in areas like data visualization or AI-driven design tools.

• Leadership Potential: Progress into senior UX Designer roles, lead design initiatives, or potentially transition into Product Management roles with demonstrated success and strategic thinking.

• Cross-functional Development: Gain a deeper understanding of frontend development and marketing strategies through ongoing collaboration, broadening skill sets beyond core UX.

📝 Enhancement Note: The growth path for a UX Designer often involves deepening technical and research skills, taking on more complex projects, and potentially moving into leadership or product strategy roles. Smarty's mention of ongoing training and professional development supports this trajectory.

🌐 Work Environment

Office Type: This is an on-site role based in Orem, UT. The description implies a collaborative and well-equipped office environment.

Office Location(s): Orem, UT. This location offers a vibrant tech community and a good quality of life.

Workspace Context:

• A collaborative environment where designers work closely with developers and marketing teams.

• Access to necessary design tools and technology, including Figma and Adobe Creative Suite.

• Opportunities for regular interaction with colleagues through team lunches and activities.

• A focus on providing a positive and productive workspace with amenities like a fully stocked kitchen.

Work Schedule: The role is full-time, aligning with standard business hours (approximately 40 hours per week). While on-site, the company culture suggests a balance between structured work and team engagement.

📝 Enhancement Note: The on-site requirement emphasizes the company's value for in-person collaboration and team synergy. The description of the office environment suggests a culture that balances productivity with employee comfort and engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, cultural fit, and interest.

• Portfolio Review: Candidates will be asked to present their portfolio, detailing their design process, problem-solving approach, and project outcomes. Expect to discuss specific case studies.

• Technical/Design Interview: Likely with a Product Manager or Senior Designer to assess UX skills, research methodologies, tool proficiency (e.g., Figma), and understanding of user-centered design principles.

• Cross-functional Interview: Interaction with frontend developers and/or marketing team members to evaluate collaboration style and communication effectiveness.

• Final Interview: May involve meeting with leadership to discuss strategic fit and long-term potential.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design journey for each project, from initial problem definition and user research to ideation, prototyping, testing, and final iteration.

• Quantify Impact: Where possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Tell a Story: Frame each case study as a narrative, highlighting the challenges, your role, the solutions you developed, and the lessons learned.

• Tool Proficiency: Be prepared to discuss your proficiency with tools like Figma and how you leverage them.

• Accessibility Focus: Highlight any experience or understanding of accessibility standards in your work.

Challenge Preparation:

• Be ready to discuss how you approach common UX challenges, such as designing for complex data, simplifying user flows, or integrating new features.

• Prepare examples of how you've collaborated with developers and handled design critiques.

• Understand Smarty's products and target audience to tailor your responses to their specific context.

📝 Enhancement Note: The interview process for a UX role heavily relies on the portfolio. Candidates should prepare to not just show their work but to deeply explain their thought process and the impact of their design decisions.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, mockups, prototyping, and collaborative design.

• Adobe Creative Suite: Utilized for graphic design tasks, potentially including Photoshop, Illustrator, or After Effects.

• Prototyping Tools: Proficiency in Figma's prototyping features is key; familiarity with other tools like InVision or Axure might be beneficial.

Analytics & Reporting:

• While not explicitly mentioned for UX, understanding how to interpret user analytics (e.g., from tools like Google Analytics, Mixpanel, Amplitude) to inform design decisions is a valuable asset. CRM & Automation:

• Experience with CRM systems is not directly required for this UX role but understanding how user interactions within products translate to CRM data can be helpful. Other Potential Tools:

• User research platforms (e.g., UserTesting.com, Lookback).

• Design system management tools.

• AI-assisted design tools (as mentioned in responsibilities).

📝 Enhancement Note: The core technical requirement is proficiency in Figma. The mention of AI-assisted workflows suggests an openness to exploring newer technologies in the design space.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the user's needs through thoughtful design.

• Accuracy & Precision: Reflecting the company's core business in providing reliable location data, this value likely extends to the quality and detail of design work.

• Collaboration: Fostering a team environment where ideas are shared freely and cross-functional partnerships are strong.

• Innovation: Encouraging the exploration of new tools and methodologies, like AI, to improve design processes and outcomes.

• Problem-Solving: A focus on tackling complex challenges in address and location data with elegant and intuitive solutions.

Collaboration Style:

• Cross-functional Integration: Working closely with product managers and frontend developers from ideation through implementation.

• Open Communication: Encouraging feedback and dialogue between design, development, and marketing.

• Shared Ownership: Contributing to a collective effort to build excellent products, with the design system serving as a shared resource.

📝 Enhancement Note: The company culture appears to value a blend of technical expertise, user empathy, and collaborative teamwork. The emphasis on accuracy and innovation aligns well with a data-focused technology company.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Designing intuitive interfaces for intricate location and address data services requires translating complex functionality into user-friendly experiences.

• Balancing User Needs with Business Goals: Ensuring designs meet user needs while also supporting Smarty's business objectives and technical constraints.

• Evolving Design Landscape: Keeping pace with new design tools, methodologies, and AI integrations while maintaining core UX principles.

• Cross-functional Alignment: Effectively communicating design rationale and collaborating with diverse teams (developers, marketing) to achieve consensus and successful implementation.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to deepen expertise in areas like UX strategy, service design, or advanced interaction design.

• Tool Mastery: Becoming an expert in Figma and exploring new features or plugins.

• Industry Trends: Staying current with UX trends, accessibility standards, and emerging technologies like AI in design.

• Portfolio Enhancement: Developing high-impact case studies that showcase significant contributions and measurable results.

📝 Enhancement Note: The challenges presented are common for UX roles in technology companies dealing with complex data, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex dataset or a technical process. How did you approach it?" (Focus on breaking down complexity, user research, and iterative design.)

• "How do you ensure your designs are accessible and inclusive? Can you provide an example?" (Highlight knowledge of WCAG, testing with assistive technologies, or specific design considerations.)

• "Walk us through your process for creating a new feature from concept to launch." (Emphasize a structured, user-centered approach with clear milestones.)

• "How do you handle disagreements with product managers or developers regarding design decisions?" (Focus on communication, data-driven arguments, and compromise.) Company & Culture Questions:

• "What interests you about Smarty and our focus on location data?" (Research Smarty's products, mission, and target audience.)

• "How do you see your role contributing to our company culture?" (Align your values with Smarty's apparent values of accuracy, collaboration, and innovation.)

• "Describe your experience working with design systems. How do you contribute to or maintain one?" (Showcase understanding of consistency, scalability, and collaboration.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly articulate the problem, your role, the research conducted, the design solutions, the challenges faced, and the final outcomes/impact.

• Highlight Your Process: Emphasize the "why" behind your decisions, linking them back to user needs and business goals. Showcase wireframes, user flows, and prototypes.

• Demonstrate Tool Proficiency: Be ready to briefly show how you use Figma or other relevant tools to bring your designs to life.

• Be Concise and Engaging: Practice your presentation to keep it within a reasonable timeframe and engaging for the interviewers.

📝 Enhancement Note: Interviewers will be looking for a candidate who not only has strong design skills but also understands how to apply them within a product development cycle, collaborate effectively, and contribute to business objectives.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Smarty ATS portal.

• Portfolio Customization: Curate your portfolio to highlight projects most relevant to web-based product design, user research, and complex data challenges. Tailor your case studies to showcase your process for simplifying intricate systems.

• Resume Optimization: Ensure your resume clearly outlines your experience in UX design, user research, prototyping, and collaboration, using keywords from the job description like "Figma," "user-centered design," and "accessibility." Quantify achievements whenever possible.

• Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process and the impact of your work. Prepare answers to common UX interview questions and research Smarty's products and mission.

• Company Research: Familiarize yourself with Smarty's website (www.smarty.com), understanding their core offerings in address verification and location data. Consider how your design skills can directly benefit their customers and business goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.