UX Designer

📍 Job Overview

Job Title: Sr. UX Designer

Company: Motorola Solutions

Location: Melbourne, Australia - Bus Cntr

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-20T00:00:00

Experience Level: Experienced (Implied 4+ years)

Remote Status: On-site

🚀 Role Summary

• Drive the creation of scalable, human-centered design strategies that address critical user needs and achieve business goals within the EDR Experience Design & Research department.

• Lead customer discovery sessions to uncover unmet needs, align stakeholders, and generate actionable insights for product and service innovation.

• Deliver pixel-perfect, user-centered designs by collaborating closely with developers and Product Managers, ensuring designs are informed by UX research.

• Rapidly translate abstract concepts into tangible prototypes, leveraging AI tools, and iterating based on feedback from users, customers, and internal teams.

• Champion the design vision by presenting work, ideas, and strategic rationale clearly and compellingly to both technical and non-technical audiences.

📝 Enhancement Note: This role is positioned as a "Sr. UX Designer" within Motorola Solutions' "EDR Experience Design & Research" department, indicating a senior-level individual contributor role focused on strategic design leadership and execution. The emphasis on AI tools and the company's mission to build technologies for safety suggests a unique application of UX principles in a mission-critical technology environment. The "Experienced" position type and the "4+ years" requirement solidify the senior nature of this UX Design role.

📈 Primary Responsibilities

• Spearhead the development of human-centered design strategies that align with critical user needs and overarching business objectives.

• Plan and execute customer discovery sessions, including workshops and co-creation activities, to gather deep user insights and validate design concepts.

• Produce high-fidelity designs and interactive prototypes using modern design and AI tools, ensuring seamless integration with product roadmaps.

• Collaborate effectively with Product Managers, Engineering, Data Science, and User Researchers to ensure design solutions are technically feasible, valuable, and ethically sound.

• Translate complex user problems and business requirements into intuitive, efficient, and engaging user experiences across various platforms.

• Present design proposals, research findings, and strategic rationale to stakeholders at all levels, advocating for user-centered approaches.

• Continuously evaluate and refine team design processes, methodologies, and best practices to enhance efficiency and impact.

• Contribute to the ideation and exploration of novel applications of AI to envision future user experiences and drive innovation.

📝 Enhancement Note: The primary responsibilities highlight a blend of strategic leadership, hands-on design execution, and cross-functional collaboration. The explicit mention of AI tools for prototyping and the focus on AI transparency and trust indicate a forward-looking UX role. The responsibility to "Elevate Our Practice" suggests an expectation for the candidate to contribute to the team's continuous improvement and adoption of new design methodologies.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience.

Experience: 4+ years of experience in product design, service design, or a strategic design role.

Required Skills:

• Demonstrated mastery in planning and facilitating workshops, design sprints, and customer co-creation sessions.

• Deep expertise in user-centered design methodologies, systems thinking, and design research principles.

• Strong portfolio showcasing strategic thinking and hands-on design execution across multiple projects.

• Exceptional communication and storytelling skills (verbal, written, and visual) to articulate complex information clearly.

• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision) for rapid visualization and testing.

• Ability to collaborate effectively with cross-functional teams including Product Management, Engineering, and Data Science.

Preferred Skills:

• Proven ability to utilize user data and metrics to inform and validate design decisions.

• Foundational understanding of core AI concepts (e.g., Machine Learning, NLP, Generative AI), including capabilities, limitations, and ethical considerations.

• Experience designing interfaces that promote AI transparency, explainability, and user trust.

• Experience using AI tools to rapidly prototype experiences or visualize complex data.

• Passion for speculative design and exploring novel applications of emerging AI technologies.

• Comfort navigating ambiguity and thriving in dynamic, fast-paced environments.

📝 Enhancement Note: The qualifications emphasize a strong foundation in traditional UX practices, complemented by a growing need for AI literacy and experience in designing for AI-driven systems. The portfolio is a critical requirement, expected to demonstrate both strategic vision and practical design execution. The "equivalent practical experience" clause allows for non-traditional educational backgrounds if accompanied by substantial relevant experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 4+ years of product or strategic design work, with a focus on user-centered methodologies.

• Include case studies that demonstrate a clear problem statement, your design process, key decisions, and measurable outcomes.

• Highlight examples of strategic design thinking, including how you've developed scalable design strategies.

• Present evidence of your ability to lead discovery sessions, workshops, and co-creation activities.

• Demonstrate proficiency in using modern design and prototyping tools, ideally with examples of AI-assisted prototyping.

Process Documentation:

• Detail your approach to user research and customer discovery, including methodologies and tools used.

• Illustrate your process for translating user insights into actionable design solutions and prototypes.

• Explain how you iterate on designs based on feedback, user testing, and data analysis.

• Document your methods for collaborating with engineering and product teams to ensure successful implementation.

• Provide insights into how you measure the impact and success of your designs post-launch.

📝 Enhancement Note: The portfolio requirements are structured to assess a candidate's strategic thinking, hands-on design skills, and ability to lead and collaborate. Emphasis is placed on demonstrating a systematic approach to problem-solving, from discovery to delivery, with a particular interest in how candidates leverage AI and data to inform their design process and outcomes.

💵 Compensation & Benefits

Salary Range:

Given the Sr. UX Designer title, 4+ years of experience, and location in Melbourne, Australia, a typical salary range would be AUD $120,000 - $170,000 per annum. This estimate is based on industry benchmarks for senior UX Design roles in major Australian cities, considering the company's size and the specialized nature of AI-focused design.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off (annual leave, sick leave, public holidays).

• Retirement savings plan (e.g., superannuation contribution).

• Professional development opportunities, including training and conference attendance.

• Potential for performance-based bonuses or incentives.

• Employee assistance programs for well-being support.

Working Hours:

Standard full-time hours are typically 38-40 hours per week. While the role is on-site, Motorola Solutions may offer some flexibility within the standard working day, subject to team and project needs.

📝 Enhancement Note: Salary is estimated as no specific range was provided. The estimate is based on common salary aggregators for senior UX roles in Australia and considers the specialized nature of the role. Benefits are standard for a large, multinational technology company. The working hours are presented as typical for a full-time on-site position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Software, Security & Safety. Motorola Solutions provides mission-critical communication and technology solutions that help public safety and enterprise customers build safer cities and communities.

Company Size: Large (Implied by global presence and multinational operations). This often means structured processes, opportunities for specialization, and a wide range of career paths.

Founded: 1928. With a long history, Motorola Solutions has a strong legacy in innovation and a deep understanding of its core markets.

Team Structure:

• The role sits within the EDR (Experience Design & Research) team, a multidisciplinary group including Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners.

• This team is at the forefront of understanding user needs and translating them into impactful products and services, with a growing focus on AI.

Methodology:

• The team utilizes a user-centered design approach, heavily supported by UX research.

• There's an emphasis on strategic design, translating insights into scalable strategies.

• Rapid prototyping and iteration using modern and AI tools are key to the design process.

• Cross-functional collaboration is a core methodology for ensuring feasibility and value.

Company Website: https://www.motorolasolutions.com/

📝 Enhancement Note: Motorola Solutions operates in a critical sector where reliability and user experience are paramount. The company culture likely emphasizes innovation, safety, and a strong sense of purpose. The EDR team's structure suggests a collaborative environment where diverse design disciplines work together to solve complex problems, with a forward-looking approach to integrating AI.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating an individual contributor with significant expertise and the ability to lead projects and mentor junior designers. The role requires strategic thinking and hands-on execution, influencing design direction and methodology.

Reporting Structure: The UX Designer will likely report to a Design Lead, Manager of Experience Design, or Director within the EDR department. They will collaborate closely with Product Managers and Engineering leads.

Operations Impact: The UX Designer's impact is critical in ensuring Motorola Solutions' products and services are intuitive, effective, and meet the demanding needs of public safety and enterprise users. This directly influences customer adoption, satisfaction, and the overall success of the company's mission-critical solutions, particularly as AI integration becomes more prevalent.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven UX, human factors for critical systems, or specific product domains.

• Leadership: Transition into a Lead UX Designer, Design Manager, or Principal Designer role, guiding teams and strategy.

• Cross-functional Development: Gain broader experience in product management, research, or AI strategy through collaborative projects.

• Continuous Learning: Access to training, conferences, and internal workshops to stay at the forefront of UX and AI design trends.

📝 Enhancement Note: The growth path for a Sr. UX Designer at a company like Motorola Solutions typically involves increasing strategic influence, leadership opportunities, and specialization in emerging areas like AI. The company's mission-driven nature also offers a unique avenue for career satisfaction through impactful work.

🌐 Work Environment

Office Type: The job is listed as "On-site" in Melbourne, Australia. This suggests a traditional office environment designed for collaboration and focused work.

Office Location(s): Melbourne, Australia - Bus Cntr. This specific location likely offers standard office amenities and is situated within a business district, implying accessibility via public transport.

Workspace Context:

• Expect a collaborative workspace that encourages interaction with designers, researchers, product managers, and engineers.

• Access to modern design tools, software, and potentially hardware for prototyping and user testing will be provided.

• The environment likely supports a mix of focused individual work (designing, prototyping) and team-based activities (workshops, design reviews).

• Given Motorola Solutions' focus on mission-critical technology, the workspace may foster a culture of rigor, attention to detail, and problem-solving.

Work Schedule: Standard full-time hours (approximately 38-40 per week) are expected, with potential for some flexibility depending on project demands and team coordination. The on-site nature requires consistent presence at the Melbourne office.

📝 Enhancement Note: The on-site requirement in Melbourne indicates a need for in-person collaboration and immersion in the company's operational environment. The workspace is expected to be equipped to support the demands of complex design projects, including those involving emerging AI technologies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on alignment with basic and preferred qualifications.

• Portfolio Review: Expect a dedicated session to walk through your portfolio. Be prepared to discuss your process, rationale, and the impact of your work, especially case studies demonstrating strategic thinking and hands-on execution.

• Technical/Design Interviews: These may involve design challenges, problem-solving exercises, and discussions about UX methodologies, systems thinking, and your approach to AI/ML design.

• Cross-functional Interviews: You'll likely meet with Product Managers, Engineers, and potentially other designers or researchers to assess collaboration style and technical understanding.

• Final Interview: A discussion with senior leadership or the hiring manager to assess overall fit, strategic alignment, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best represent your skills in strategic design, user-centered methodologies, and ideally, AI-related work.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your key decisions and rationale, and the measurable outcomes or impact.

• Highlight AI Integration: If possible, showcase projects where you've considered or implemented AI, focusing on transparency, trust, and user experience.

• Showcase Strategy: Emphasize projects where you've contributed to or led the creation of design strategies, not just execution.

• Prepare for Questions: Anticipate questions about your design choices, how you handle feedback, how you collaborate, and your understanding of business goals.

Challenge Preparation:

• Design Thinking Practice: Brush up on common design challenges that involve user research, ideation, prototyping, and testing.

• AI/ML Familiarity: Be ready to discuss AI concepts and how they might impact user interfaces and experiences. Consider ethical implications.

• Communication: Practice articulating your thoughts clearly and concisely, especially when explaining complex design decisions or technical concepts.

• Company Research: Understand Motorola Solutions' mission, products, and the challenges in the public safety and enterprise technology space.

📝 Enhancement Note: The application and interview process will heavily scrutinize your portfolio and your ability to articulate your design process and strategic thinking. Preparing specific examples, especially those demonstrating AI considerations and strategic impact, will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (or similar industry-standard tools).

• AI Prototyping Tools: Specific AI-powered design or prototyping tools may be utilized, though not explicitly named. Candidates should be open to exploring and adopting these.

• Collaboration: Jira, Confluence, Slack, Microsoft Teams.

Analytics & Reporting:

• User Research Platforms: UserTesting.com, Maze, Qualtrics, SurveyMonkey for user feedback and data collection.

• Analytics Tools: Google Analytics, Adobe Analytics, or internal product analytics platforms for understanding user behavior.

• Data Visualization: Tableau, Power BI, or similar for presenting data-driven insights.

CRM & Automation:

• While not directly a UX tool, familiarity with CRM systems (e.g., Salesforce) and understanding how user data is managed can be beneficial for context.

• Automation tools for workflow efficiency within the design process may be utilized.

📝 Enhancement Note: Proficiency in leading design and prototyping tools is essential. The mention of AI tools suggests that candidates should be adaptable and eager to learn new technologies. Familiarity with research and analytics platforms will be advantageous for informing design decisions with data.

👥 Team Culture & Values

Operations Values:

• Safety First: A core organizational value, likely translating into a meticulous and responsible approach to design, ensuring reliability and user trust in critical systems.

• Innovation: A drive to push boundaries, especially with AI, to create future-forward solutions that enhance safety and efficiency.

• Collaboration: A strong emphasis on teamwork across disciplines to achieve shared goals and deliver integrated solutions.

• Customer Focus: A deep commitment to understanding and serving the needs of public safety and enterprise users.

• Integrity: Upholding ethical standards in design, data handling, and product development.

Collaboration Style:

• Cross-functional Integration: Expect close partnerships with Product Management, Engineering, Data Science, and User Research teams.

• Data-Driven Decision Making: A culture that values insights derived from user research, analytics, and AI-driven data.

• Open Feedback: A willingness to share work-in-progress and provide constructive feedback to foster continuous improvement.

• Iterative Development: An agile approach to design, embracing feedback loops to refine solutions.

📝 Enhancement Note: Motorola Solutions' culture is likely shaped by its mission to enhance safety and security. This translates into values of responsibility, innovation, and a strong sense of purpose. The collaboration style will be highly integrated, expecting designers to work seamlessly with technical and product-focused teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Critical Systems: Ensuring usability, reliability, and safety in high-stakes environments where user error can have severe consequences.

• Integrating AI Ethically: Navigating the complexities of AI transparency, explainability, bias, and user trust in sensitive applications.

• Balancing User Needs with Business/Technical Constraints: Finding optimal solutions that satisfy diverse stakeholder requirements within technical and strategic limitations.

• Rapid Technological Evolution: Staying current with advancements in AI and design methodologies to continuously innovate.

• Navigating Ambiguity: Thriving in a dynamic environment where requirements may evolve and new technologies emerge, requiring adaptability and proactive problem-solving.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become an expert in designing user experiences for AI-powered products and services.

• Advanced UX Research: Deepen skills in qualitative and quantitative research methodologies, data analysis, and insight generation.

• Cross-Disciplinary Exposure: Learn from experts in product management, engineering, and data science to gain a holistic understanding of product development.

• Industry Conferences & Training: Access to leading UX and AI conferences, workshops, and certifications to enhance skills and knowledge.

• Mentorship Programs: Guidance from senior designers and leaders within Motorola Solutions to foster career growth and leadership potential.

📝 Enhancement Note: The challenges in this role are significant, stemming from the critical nature of Motorola Solutions' products and the rapidly evolving landscape of AI. However, these challenges also present substantial growth opportunities for designers looking to make a real-world impact and develop expertise in cutting-edge technologies.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you developed a design strategy for a complex product. What was your approach, and what was the outcome?" (Focus on your process, strategic thinking, and ability to connect design to business goals).

• "How do you balance user needs with technical feasibility and business objectives when designing solutions?" (Illustrate your negotiation and problem-solving skills).

Company & Culture Questions:

• "What interests you about Motorola Solutions and our mission to build safer communities?" (Showcase your understanding of the company's purpose and your alignment with it).

• "How do you approach collaboration with engineers and product managers, especially when there are design disagreements?" (Demonstrate your teamwork and conflict-resolution skills).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process, your key contributions, and the impact/results. Use a consistent framework.

• Quantify Impact: Whenever possible, use metrics and data to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Showcase Strategic Thinking: Go beyond just visuals; explain why you made certain design decisions and how they aligned with broader strategies.

• Prepare for AI Questions: Be ready to discuss your thoughts on AI's role in UX, potential ethical challenges, and how you'd approach designing for AI transparency and trust.

• Engage Your Audience: Make it a conversation. Ask clarifying questions and be prepared to dive deeper into specific aspects of your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a robust user-centered process, strong collaboration skills, and an understanding of the unique challenges and opportunities in designing for mission-critical technology and AI. Your portfolio is your primary tool for showcasing these capabilities.

📌 Application Steps

To apply for this Sr. UX Designer position:

• Submit your application through the Motorola Solutions careers portal.

• Tailor Your Resume: Highlight your 4+ years of experience in product/service/strategic design, emphasizing your skills in user-centered methodologies, AI considerations, workshop facilitation, and strategic design. Use keywords from the job description.

• Curate Your Portfolio: Select 3-5 compelling projects that showcase your strategic thinking, hands-on design execution, and ideally, any experience with AI-related design. Ensure each project clearly outlines the problem, your process, your role, and the impact.

• Prepare Your Portfolio Presentation: Practice walking through your selected projects, focusing on clear storytelling, strategic rationale, and measurable outcomes. Be ready to discuss your approach to AI and ethical design.

• Research Motorola Solutions: Familiarize yourself with their mission, products, and the industries they serve (public safety, enterprise). Understand how your UX skills can contribute to their goal of building a safer world.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.