Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Modern Family Law

Location: Georgia, United States

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: 2026-06-23

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the design and user experience of a client-facing legal technology platform, focusing on simplifying complex legal processes for clients.

• Drive product innovation by identifying user pain points, conducting user research, and translating insights into intuitive, user-centered design solutions.

• Develop and maintain a scalable design system to ensure consistency, efficiency, and a cohesive user experience across the platform.

• Collaborate cross-functionally with attorneys, legal staff, product managers, and engineers to deliver impactful product enhancements.

📝 Enhancement Note: While the title is "Senior Product Designer," the extensive focus on workflow optimization, user journey mapping, and improving client-facing processes within a legal technology context strongly aligns this role with the principles of Revenue Operations and GTM support by enhancing the client acquisition and retention journey through a digital platform. The emphasis on SaaS design and complex workflows is also a hallmark of many operations-focused design roles.

📈 Primary Responsibilities

• Analyze user behavior, support requests, and product usage patterns to identify critical friction points and opportunities for UX improvement throughout the client journey.

• Conduct comprehensive user research and usability testing to gather qualitative and quantitative data for design decisions.

• Create detailed user journeys, process maps, wireframes, and interactive prototypes using Figma to visualize and iterate on design concepts.

• Design and optimize existing workflows for onboarding, task management, payments, document uploads, and client communications to enhance usability and task completion rates.

• Develop new product features from conceptualization through to implementation, ensuring they meet user needs and business objectives.

• Establish and maintain a scalable design system, defining reusable design patterns and components to ensure brand consistency and efficient design iteration.

• Define, track, and analyze UX success metrics, partnering with Product and Engineering to implement analytics and user behavior tracking for data-driven design optimization.

• Collaborate closely with legal professionals, operations leaders, product stakeholders, and development teams to translate complex legal and operational processes into clear, user-friendly product experiences.

📝 Enhancement Note: The responsibilities highlight a deep dive into process efficiency and client journey optimization, which are core functions in Revenue Operations and GTM strategy. The emphasis on translating complex legal/operational processes into user-friendly experiences is a critical GTM enablement function.

🎓 Skills & Qualifications

Education: Not Specified

Experience: 5+ years of experience in Product Design, UX Design, or a related field, with a strong emphasis on designing SaaS or web-based applications.

Required Skills:

• Advanced proficiency in Figma for wireframing, prototyping, and high-fidelity design.

• Expertise in user flows, interaction design, information architecture, and usability principles.

• Proven experience designing for complex, multi-step workflows within SaaS or web-based applications.

• Demonstrated ability in user experience and workflow optimization, evidenced by a strong portfolio.

• Experience conducting user research and usability testing to inform design decisions.

• Ability to collaborate effectively with Product Managers and Engineers throughout the product development lifecycle.

• Strong understanding of design systems, including their establishment and maintenance.

• Excellent communication skills to interact professionally with diverse stakeholders, including attorneys and legal staff.

• Proactive self-starter with the ability to manage multiple priorities and deadlines independently.

• Exceptional attention to detail, organization, and follow-through. Preferred Skills:

• Experience in LegalTech, FinTech, HealthTech, Insurance, or other workflow-heavy industries.

• Experience implementing or leveraging product analytics tools for design insights.

• Familiarity with accessibility standards and best practices (e.g., WCAG).

• Experience building and maintaining comprehensive design systems.

📝 Enhancement Note: The requirement for 5+ years of experience in SaaS design, coupled with the emphasis on workflow optimization and user journey mapping, suggests a mid-to-senior level role. The preferred qualifications in LegalTech and product analytics further underscore the operational impact expected from this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing a deep understanding of UX problem-solving and workflow optimization within digital products.

• Examples demonstrating the ability to simplify complex processes and improve task completion rates for users.

• Case studies that highlight the impact of your design decisions on user engagement, efficiency, and business outcomes (e.g., increased completion rates, reduced support requests).

• Prototypes and user flows that clearly articulate design solutions for multi-step or complex user journeys.

• Evidence of experience in establishing or contributing to design systems, including reusable components and pattern libraries. Process Documentation:

• Demonstrate experience in mapping out complex client journeys and identifying critical touchpoints for improvement.

• Showcase how you have used user research and data analysis to drive process improvements and design iterations.

• Examples of how you have collaborated with engineering and product teams to implement and refine designed processes.

• Illustrate your approach to measuring the effectiveness of designed workflows and iterating based on performance metrics.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates workflow optimization and the ability to simplify complex processes is critical for operations-focused roles. This indicates a need for candidates to showcase tangible results and a systematic approach to problem-solving.

💵 Compensation & Benefits

Salary Range: $90,000 - $105,000 USD per year. This range is an estimate and actual pay may vary based on experience, location, and other job-related factors.

Benefits:

• Comprehensive Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Short Term & Long Term Disability Insurance

• Training & Development opportunities

• Employee Assistance Program (EAP)

• HSA/FSA Options

• Accident Insurance

• Critical Illness Insurance

• Long-term Care Insurance

• Pet Insurance

• Commuter and Transit Benefits (may be available in some locations)

• Work From Anywhere (eligible after 6 months of employment)

Working Hours: Approximately 40 hours per week, with flexibility for remote work.

📝 Enhancement Note: The provided salary range of $90,000 - $105,000 for a Senior Product Designer in Georgia, USA, is a reasonable estimate for a remote position. This aligns with industry benchmarks for experienced designers in tech-focused roles, especially those supporting complex platforms. The extensive benefits package, including the "Work From Anywhere" option after 6 months, indicates a strong focus on employee well-being and flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Legal Services (specifically Family Law), with a strong focus on LegalTech.

Company Size: Small to Medium-sized (implied by "boutique law firm" and "small team" context for collaboration).

Founded: Information not explicitly provided, but the company presents itself as an established firm leveraging technology.

Team Structure:

• The role will be part of a focused team, collaborating closely with Product Managers and Engineers.

• Direct interaction with attorneys and legal staff is expected, requiring an understanding of legal workflows and client needs.

• The designer will work within a product development lifecycle, integrating with both technical and legal operational teams. Methodology:

• Data-driven design decisions are prioritized, with an emphasis on analyzing user behavior and tracking UX success metrics.

• Agile or iterative design processes are likely, involving close collaboration with development for concept to implementation.

• A strong focus on user-centered design principles to simplify complex legal processes.

Company Website: modernfamilylaw.com

📝 Enhancement Note: As a boutique law firm leveraging technology, Modern Family Law likely fosters a culture that values efficiency, client-centricity, and innovation. The operations team, including this design role, will be crucial in bridging the gap between traditional legal services and modern digital client experiences.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a significant level of autonomy, expertise, and responsibility. It is a key individual contributor role focused on shaping the core client-facing technology experience.

Reporting Structure: The designer will likely report to a Head of Product, a Senior Product Manager, or potentially a CTO, depending on the company's organizational structure. Close collaboration with Product Managers and Engineering teams is highlighted.

Operations Impact: This role has a direct impact on client acquisition, retention, and overall client satisfaction by improving the usability and effectiveness of the legal technology platform. Enhanced client experience leads to better client outcomes, reduced churn, and potentially increased referrals, all contributing to revenue growth and operational efficiency within the firm.

Growth Opportunities:

• Specialization: Opportunity to become a subject matter expert in LegalTech UX/UI design, a niche but growing field.

• Leadership: Potential to lead design initiatives, mentor junior designers (if the team grows), and influence the long-term product strategy and design system evolution.

• Skill Expansion: Develop deeper expertise in product analytics, user research methodologies, and potentially contribute to broader product strategy discussions.

• Cross-functional Influence: Grow influence across legal and operational teams by demonstrating the value of user-centered design.

📝 Enhancement Note: The "Senior" title implies a path toward leadership or deep specialization within the company's product and operations framework. The role is positioned to significantly impact the firm's GTM strategy by enhancing the client experience.

🌐 Work Environment

Office Type: Fully Remote. The company offers a "Work From Anywhere" option after 6 months, indicating a flexible and distributed work environment.

Office Location(s): While the role is remote and based in Georgia, United States, the company is a "boutique law firm," suggesting it may have a physical presence there, though this is not a requirement for the role.

Workspace Context:

• Candidates will work in a primarily computer-based environment, requiring extended periods of sitting, screen time, and typing.

• The remote nature necessitates strong self-discipline and effective communication tools for collaboration.

• Expect a dynamic environment where the product is actively evolving, requiring adaptability.

Work Schedule: Standard full-time hours (approximately 40 hours/week) are expected, with the flexibility to manage work within different time zones within the US, particularly if collaborating with distributed teams.

📝 Enhancement Note: The fully remote nature and "Work From Anywhere" eligibility are significant perks for operations professionals who value flexibility and autonomy. This setup requires strong self-management skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your experience, skills, and alignment with the role's requirements.

• Portfolio Presentation: Expect to present your portfolio, detailing specific case studies that showcase your UX problem-solving abilities, workflow optimization experience, and impact on user experience and business goals. Be prepared to discuss your design process, challenges, and solutions.

• Technical/Skills Interview: A deeper dive into your proficiency with Figma, understanding of design principles, and experience with user research, prototyping, and design systems.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially attorneys or legal staff to assess collaboration style, communication skills, and understanding of complex workflows.

• Final Interview: Likely with a senior leader (e.g., Head of Product, CEO) to discuss overall fit, strategic thinking, and long-term vision.

Portfolio Review Tips:

• Focus on Impact: Select case studies that clearly demonstrate how your design solutions solved specific user problems, optimized workflows, and led to measurable improvements (e.g., increased conversion rates, reduced errors, improved client satisfaction).

• Show Your Process: Detail your approach, from initial research and problem definition through ideation, prototyping, testing, and implementation. Explain the rationale behind your design decisions.

• Highlight Workflow Optimization: Since this role heavily emphasizes workflow optimization, include examples where you’ve significantly streamlined complex processes.

• Technical Proficiency: Showcase your mastery of Figma, including complex prototyping and component usage. If you have experience with design systems, highlight that.

• Company Alignment: Research Modern Family Law and its mission. Tailor your presentation to show how your skills and approach can directly benefit their client-facing platform and legal services.

Challenge Preparation:

• Be prepared for a potential design challenge or a take-home assignment that mirrors real-world problems the company faces. This might involve analyzing a specific user flow and proposing improvements.

• Practice articulating your design strategy and rationale clearly and concisely.

• Anticipate questions about how you would handle ambiguity, work with technical constraints, and collaborate with non-design stakeholders.

📝 Enhancement Note: The emphasis on a portfolio review with specific case studies highlighting workflow optimization and impact is a strong indicator of how the company will evaluate candidates for this operations-centric design role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is mandatory for wireframing, prototyping, and high-fidelity design. The company relies on it for collaborative design work.

• User Research Tools: Experience with tools for conducting qualitative and quantitative user research (e.g., UserTesting.com, Hotjar, SurveyMonkey, or similar).

• Prototyping Tools: Figma is primary, but familiarity with other prototyping or interaction design tools may be beneficial.

Analytics & Reporting:

• Product Analytics Platforms: Experience with tools like Google Analytics, Amplitude, Mixpanel, or similar is preferred for tracking user behavior and defining UX success metrics.

• Data Visualization Tools: Familiarity with tools that help visualize data trends and user behavior patterns.

CRM & Automation:

• While not directly stated, understanding how design integrates with CRM (e.g., Salesforce, HubSpot) and client management systems used by a law firm would be advantageous. The platform itself likely serves some CRM-like functions for client interactions.

• Design System Management Tools: Tools or methodologies for managing and versioning design system components.

📝 Enhancement Note: The explicit mention of Figma and the preference for product analytics tools highlight the technical requirements. For operations professionals, understanding how design tools integrate with analytics and CRM systems is crucial for data-driven decision-making.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A core value, driving the need for intuitive and effective client experiences.

• Efficiency & Optimization: The company aims to streamline complex legal processes, valuing designers who can identify and implement efficiency gains.

• Proactiveness & Initiative: The role requires a self-starter who can identify problems and propose solutions independently.

• Collaboration & Communication: Strong emphasis on working effectively with diverse teams, including legal professionals.

• Attention to Detail: Crucial for ensuring accuracy and professionalism in a legal context.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with Product Managers, Engineers, and legal professionals, requiring clear communication and a shared understanding of goals.

• Iterative Feedback: A culture that likely embraces feedback loops for continuous improvement of the product and user experience.

• Data-Informed: Decisions are expected to be backed by user research and product analytics, fostering a fact-based approach to design.

📝 Enhancement Note: The company's values emphasize efficiency and client-centricity, which are paramount in operations and GTM roles. A candidate's ability to align with these values will be key to their success and integration within the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Legal Complexity: Translating intricate legal processes into user-friendly digital experiences is a significant challenge that requires deep empathy and analytical skill.

• Balancing User Needs with Business/Legal Requirements: Navigating the constraints and specific needs of legal professionals and clients simultaneously.

• Establishing Design Standards: Building and scaling a design system for a growing platform requires strategic thinking and meticulous execution.

• Measuring UX Impact in a Niche Industry: Defining and tracking relevant UX metrics in LegalTech can be complex.

Learning & Development Opportunities:

• Deep Dive into LegalTech: Gain specialized knowledge in the unique UX/UI challenges and opportunities within the legal technology sector.

• Design System Leadership: Opportunity to build and evolve a design system from its foundational stages, impacting the entire product's future.

• Data Analytics Integration: Enhance skills in utilizing product analytics to drive design decisions and measure ROI.

• Cross-Disciplinary Expertise: Develop a strong understanding of legal operations and client management through close collaboration with attorneys and staff.

📝 Enhancement Note: The challenges and growth opportunities highlight the role's potential for significant professional development, particularly in a specialized and impactful sector like LegalTech.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you simplified a complex workflow for users. What was your process, and what was the outcome?" (Prepare a case study focusing on workflow optimization and measurable results.)

• "How do you approach user research and usability testing, especially when dealing with sensitive or complex user journeys?" (Focus on methodologies and how you translate findings into actionable design.)

• "How would you go about establishing or contributing to a design system for a growing SaaS platform?" (Discuss your experience with component libraries, style guides, and scalability.)

• "Imagine a client is struggling with the document upload process. How would you diagnose the issue and propose a solution?" (Demonstrate problem-solving and design thinking.) Company & Culture Questions:

• "What interests you about Modern Family Law and the LegalTech space?" (Research the company's mission and the industry.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Discuss your understanding of accessibility standards.)

• "Describe your experience collaborating with engineers and non-technical stakeholders like attorneys." (Highlight communication and collaboration skills.) Portfolio Presentation Strategy:

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the impact of your work.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., "increased completion rate by X%", "reduced user errors by Y%").

• Showcase Figma Skills: Be ready to walk through your Figma files, demonstrating your proficiency with components, auto layout, prototyping, and design system integration.

• Focus on Workflow: Given the role's emphasis, highlight projects where you specifically optimized complex workflows.

📝 Enhancement Note: Preparing specific examples that showcase workflow optimization, data-driven design, and cross-functional collaboration will be crucial for this interview process.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Workable application portal.

• Customize your Resume: Tailor your resume to highlight your 5+ years of experience in Product/UX Design, specifically mentioning SaaS applications, complex workflows, Figma expertise, and any experience in workflow optimization or LegalTech. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your ability to solve complex UX problems, optimize workflows, and your proficiency with Figma. Ensure each case study clearly outlines the problem, your process, your solutions, and the measurable impact.

• Prepare Your Presentation: Practice presenting your portfolio. Be ready to articulate your design decisions, your process, and the business impact of your work, especially focusing on workflow improvements.

• Research Modern Family Law: Understand their mission, services, and the challenges clients face. Consider how your design skills can directly contribute to their client experience and operational efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.