Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Henry Schein

Location: Auckland, New Zealand (Hybrid)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: June 24, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (2 days in office)

🚀 Role Summary

• Design intuitive and effective user experiences and onboarding journeys for Dentally, a cloud-based practice management system, leveraging user-centered design principles.

• Collaborate within a trio-based product development squad (Product Designer, Product Manager, Engineering Manager) to drive innovation and deliver impactful, user-centric solutions.

• Contribute to the global design strategy, promoting best practices and innovation within a growing design community.

• Design AI-augmented workflows and intelligent interfaces, translating machine learning potential into simple, elegant, and trustworthy user experiences.

• Develop and maintain a shared design system and component library, ensuring consistency and efficiency across the product.

📝 Enhancement Note: This role is specifically for a Product Designer focusing on the Dentally platform, a B2B SaaS product within the healthcare technology sector (dental care). The emphasis is on user onboarding, migration from legacy systems, and the integration of AI/ML into workflows, requiring a strong understanding of user-centered design and the full product design lifecycle in a SaaS environment.

📈 Primary Responsibilities

• Design intuitive and effective user experiences from early concepts and wireframes through to polished interfaces using Figma.

• Collaborate closely with the Product Manager and Engineering Manager in a squad to shape onboarding journeys that reduce friction and build customer confidence during system migration.

• Utilize customer insights, user feedback, and product usage data to iterate on and continuously improve design solutions.

• Clearly communicate design ideas, rationale, and user-centric decision-making to cross-functional teammates and stakeholders.

• Contribute to the shared design system and component library, ensuring consistency and scalability of UI elements across the Dentally platform.

• Work in close partnership with developers to ensure accurate and effective implementation of designs, providing necessary specifications and support.

• Stay curious and informed about users, the dental industry, design best practices, and emerging technologies like AI/ML, sharing knowledge and insights with the wider team.

• Play a key role in designing AI-augmented workflows and intelligent interfaces that enhance user efficiency and system intelligence.

📝 Enhancement Note: The responsibilities highlight a strong focus on the end-to-end design process within a collaborative, agile product development environment. The role requires not just visual design but also strategic input into user journeys, system migration, and the implementation of advanced technologies like AI.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of role. Relevant certifications in UX/UI design are also beneficial.

Experience: 2-5 years of professional experience in digital product design, with a preference for B2B SaaS or in-house product teams.

Required Skills:

• Product Design: Proven ability to design digital products from concept to delivery.

• Figma Proficiency: Expert-level skill in using Figma for wireframing, prototyping, and interface design.

• User-Centered Design (UCD): Strong understanding and application of UCD principles to create user-centric solutions.

• User Experience (UX) Design: Demonstrated ability to map out user flows, create wireframes, and develop intuitive navigation.

• B2B SaaS Design: Experience designing for business-to-business software-as-a-service platforms.

• Cross-functional Collaboration: Ability to work effectively within cross-functional teams (Product Management, Engineering).

• Communication Skills: Excellent verbal and written communication for articulating design decisions and collaborating with stakeholders.

Preferred Skills:

• Onboarding/Migration Design: Experience specifically designing user onboarding flows or systems for migrating users from legacy platforms.

• AI-Augmented Workflow Design: Interest or experience in designing interfaces that leverage AI and machine learning.

• Design Systems: Experience contributing to or working with established design systems and component libraries.

• User Research: Experience conducting or utilizing user research to inform design decisions.

• Healthcare Technology/Dental Industry: Familiarity with the healthcare or dental industry, or experience designing for regulated environments.

• Agile Methodologies: Experience working within agile development frameworks.

📝 Enhancement Note: The "2-5 years" experience level suggests a mid-level designer who can work autonomously within a squad but also contribute strategically. The preferred skills point towards candidates who can hit the ground running with complex B2B SaaS challenges, especially those involving user adoption and new technology integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing strong user-centered thinking and problem-solving abilities.

• Examples of end-to-end product flows, from discovery and ideation through to final UI delivery.

• Demonstrations of wireframes, interactive prototypes, and polished user interfaces.

• Case studies that clearly articulate the problem, your design process, your role, and the impact of your solutions. Process Documentation:

• Evidence of working through the full design lifecycle, including user research, ideation, wireframing, prototyping, user testing, and UI design.

• Examples of how you have used customer insights, feedback, and data to iterate and improve designs.

• Demonstrations of contributions to or utilization of design systems for consistency and scalability.

• Clear communication of design rationale and decision-making processes within your case studies.

📝 Enhancement Note: For a Product Designer role, the portfolio is paramount. It needs to demonstrate not just aesthetic skill but a deep understanding of the design process, user empathy, and the ability to translate complex requirements into user-friendly solutions, especially within a B2B SaaS context. The emphasis on onboarding and AI integration suggests portfolio pieces related to these areas will be highly valued.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer (2-5 years experience) in Auckland, New Zealand, the estimated annual salary range is NZD $80,000 - $110,000. This range can vary based on specific skills, experience, and the exact negotiation outcome.

Benefits:

• Hybrid Work Model: Flexibility with 2 days in the office and 3 days remote, promoting work-life balance.

• Health & Wellness: Likely includes comprehensive health insurance, potentially with dental coverage given the company's industry.

• Retirement Savings: Contributions to a KiwiSaver scheme or equivalent retirement savings plan.

• Professional Development: Opportunities for training, workshops, and potentially conference attendance to enhance design skills and stay updated on industry trends.

• Employee Assistance Program (EAP): Support services for mental, physical, and financial well-being.

• Inclusive Culture: Commitment to diversity, inclusion, and equal opportunities.

Working Hours: The standard full-time working hours are estimated at 40 hours per week, with potential for flexibility depending on team needs and project deadlines.

📝 Enhancement Note: Salary estimates are based on current market data for UX/Product Designers in Auckland, New Zealand, considering the stated experience level and the hybrid work arrangement. Benefits are typical for a company of Henry Schein's size and industry, assuming a standard package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Healthcare Technology (specifically dental software solutions). Henry Schein One is a division focused on software for the dental industry.

Company Size: Henry Schein is a large, publicly traded company (estimated 20,000+ employees globally). Henry Schein One, as a division, is also substantial, likely employing hundreds to thousands. This size offers stability and resources while the "squad" approach allows for agility.

Founded: Henry Schein was founded in 1932. Henry Schein One was formed more recently through acquisitions and integrations to consolidate their software offerings.

Team Structure:

• The Product Designer will be part of a "trio-based approach" product development squad, working closely with a Product Manager and an Engineering Manager.

• They will report to the Head of Product.

• They will be part of a small team of other Product Designers, contributing to a global design strategy. Methodology:

• Problem-Solving Focus: "Problem solvers, not ticket takers." Emphasis on creative solutions and autonomy.

• Customer-Centricity: Prioritizing customer success and building relationships.

• Agile & Iterative: Delivering improvements rapidly, driven by user needs and data.

• Automation & Intelligence: Designing for scalability, automation, and leveraging AI/ML.

• Lean Design: Resisting over-engineering and letting users and data guide decisions.

Company Website: Henry Schein One

📝 Enhancement Note: Henry Schein One positions itself as a forward-thinking tech company focused on improving dental care through software. The culture emphasizes autonomy, customer focus, and leveraging technology for efficiency and intelligence, which is crucial for operations professionals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (2-5 years experience), responsible for specific product features and user journeys within a dedicated squad. While not directly an "operations" role in the traditional sense (like RevOps or Sales Ops), it involves designing operational workflows for dental practices.

Reporting Structure: The Product Designer reports to the Head of Product and works within a cross-functional squad. This structure allows for direct impact and visibility to product leadership.

Operations Impact: The Product Designer's impact is directly tied to the success of the Dentally platform. By designing intuitive onboarding, efficient workflows, and AI-augmented features, they enable dental practices to operate more effectively, improve patient care, and drive revenue for both the practices and Henry Schein One.

Growth Opportunities:

• Specialization: Deepen expertise in B2B SaaS design, healthcare technology, or AI/ML interface design.

• Leadership: Progress to Senior Product Designer roles, leading design initiatives, mentoring junior designers, or taking on design strategy responsibilities.

• Cross-functional Mobility: Potential to move into Product Management or related roles with further experience and development.

• Skill Development: Continuous learning in design methodologies, AI/ML applications, and industry best practices through company-provided resources and experience.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities heavily involve designing the operational efficiency of dental practices through software. Growth opportunities are aligned with typical design career paths but with a strong emphasis on the specific domain and technology.

🌐 Work Environment

Office Type: The role is hybrid, requiring 2 days per week in the Albany, Auckland office. This suggests a modern office environment designed for collaboration and focused work.

Office Location(s): Albany, Auckland, New Zealand. This implies access to a metropolitan hub with amenities and potential for networking within the tech community.

Workspace Context:

• Collaborative Squads: The "trio-based approach" fosters close collaboration within small, dedicated teams.

• Modern Tech Stack: Access to industry-standard tools like Figma, .NET, AWS, Azure, and various development/collaboration platforms.

• Cross-functional Interaction: Opportunities to work with Product Managers, Engineers, and other designers, sharing knowledge and best practices.

Work Schedule: The role is full-time, with an estimated 40 hours per week. The hybrid model offers flexibility in how and where work is performed, balancing in-office collaboration with remote focus.

📝 Enhancement Note: The hybrid model with specific office days is a key aspect, offering a blend of structured collaboration and remote flexibility. The environment is technologically advanced and team-oriented.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a review of your resume and portfolio.

• Portfolio Presentation/Walkthrough: A key stage where you'll present your work, demonstrating your process, problem-solving skills, and rationale behind design decisions. Be prepared to discuss specific case studies.

• Cross-functional Interview: Meeting with your potential squad members (Product Manager, Engineering Manager) and possibly other designers to assess collaboration style and technical fit.

• Hiring Manager Interview: Discussion with the Head of Product to assess overall fit, career aspirations, and understanding of the role and company.

• Potential Design Challenge: A practical exercise to assess your design thinking and problem-solving skills in a simulated scenario.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 strong projects that best represent your skills, particularly those involving B2B SaaS, onboarding, or complex workflow design.

• Tell a Story: For each project, clearly outline the problem, your role, your process (research, ideation, iteration), design decisions (and why), and the outcomes/impact.

• Highlight Process: Demonstrate your thinking, not just the final visual output. Show wireframes, user flows, and how you incorporated feedback.

• Focus on Impact: Quantify results where possible (e.g., "reduced onboarding time by X%", "increased user adoption of feature Y by Z%").

• Tailor to the Role: Emphasize projects that align with Henry Schein One's focus on user onboarding, migration, and AI integration.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the dental industry and practice management software.

• Practice Problem-Solving: Be ready to tackle hypothetical design challenges related to user onboarding, workflow optimization, or integrating new technologies.

• Articulate Your Process: Practice explaining your design process clearly and concisely, focusing on user needs and business goals.

📝 Enhancement Note: The interview process will heavily rely on the portfolio. Candidates should prepare to deeply explain their design decisions, user research methods, and the impact of their work, especially as it relates to the specific challenges of the Dentally platform.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, and UI design. Proficiency is essential.

• Design System Tools: Experience building, maintaining, or contributing to design systems within Figma.

Analytics & Reporting:

• While not explicitly listed as a designer tool, an understanding of how to use analytics (e.g., New Relic, or other product analytics platforms) to inform design decisions is valuable.

• Familiarity with reporting tools for tracking design impact and user behavior. CRM & Automation:

• Development Tools: Exposure to or understanding of development environments like .NET, C#, Ruby on Rails, and SQL Server is beneficial for effective collaboration with engineers.

• Cloud Platforms: Awareness of AWS and Azure is helpful for understanding the technical constraints and possibilities of the platform.

• Project Management: Familiarity with tools like Azure DevOps, GitHub, and Asana for workflow management and collaboration.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Understanding the broader tech stack (.NET, cloud platforms) will significantly enhance collaboration with the engineering team and inform design decisions.

👥 Team Culture & Values

Operations Values:

• Community: Valuing each person, open communication, and diversity & inclusion.

• Caring: Demonstrating corporate citizenship and shared success.

• Career: Upholding ethics, recognizing and encouraging creativity, and valuing people as the greatest asset.

• Problem-Solving: A core cultural tenet, encouraging proactive solutions over reactive task completion.

• Customer Success: A primary driver for all product development efforts.

• Data-Driven & User-Focused: Decisions are guided by user needs and empirical data.

Collaboration Style:

• Trio-Based Squads: Extremely close collaboration within small, cross-functional teams (Designer, PM, Eng Manager).

• Open Communication: Encouraged through Slack and internal platforms (Slite).

• Agile & Iterative: Continuous feedback loops and rapid iteration are expected.

• Global Design Community: Opportunities to share best practices and learn from other designers worldwide.

📝 Enhancement Note: The company culture strongly emphasizes collaboration, continuous improvement, and a user-centric, problem-solving approach. This is critical for a designer working in a matrixed environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical Constraints: Designing for complex B2B SaaS environments often involves balancing user expectations with technical limitations and legacy system integrations.

• Designing for AI Integration: Translating the potential of AI/ML into intuitive and trustworthy user experiences requires careful consideration of user comprehension and trust.

• Onboarding Complex Workflows: Simplifying the migration and onboarding process for dental practices moving from legacy systems presents a significant UX challenge.

• Maintaining Design Consistency: As the product scales and new features are added, ensuring a cohesive and consistent user experience across the platform through the design system.

Learning & Development Opportunities:

• Specialized Skill Development: Deepen expertise in UX for complex workflows, AI/ML interfaces, and B2B SaaS design.

• Industry Exposure: Gain insights into the healthcare technology and dental practice management domain.

• Mentorship: Learn from experienced Product Managers, Engineering Managers, and fellow designers within the global design community.

• Leadership Pathways: Opportunities to grow into senior design roles, focusing on strategic design initiatives or team leadership.

📝 Enhancement Note: The challenges are inherent to designing sophisticated B2B SaaS products, particularly in regulated industries like healthcare, and involve integrating cutting-edge technology. The growth opportunities are substantial for those who excel in these areas.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you designed an onboarding experience for a complex B2B SaaS product. What were the key challenges and how did you address them?" (Focus on process, user research, and impact).

• "How would you approach designing an AI-augmented workflow for a dental practice? What are the key considerations for user trust and comprehension?" (Demonstrate understanding of AI ethics and UX for new tech).

• "Describe a situation where you had to collaborate with Product Managers and Engineers to deliver a design. How did you handle disagreements or conflicting priorities?" (Highlight collaboration and communication skills).

• "Walk me through a project in your portfolio where user data or feedback led you to significantly change your initial design direction." (Showcase iterative design and data-driven decision-making). Company & Culture Questions:

• "What interests you about Henry Schein One and our mission to redefine dental care?" (Research the company's mission and values).

• "How do you contribute to a collaborative team environment, especially within a cross-functional squad?" (Align your answer with their 'trio' approach and shared values).

• "How do you ensure your design work aligns with business goals and customer success?" (Connect your design contributions to business outcomes). Portfolio Presentation Strategy:

• Structure: Begin with an overview of your career and design philosophy, then dive into 2-3 key projects.

• Project Deep Dive: For each project, clearly articulate the problem, your specific role and contributions, your design process (research, ideation, prototyping, testing, iteration), key design decisions with rationale, and the measurable outcomes or impact.

• Visuals: Use high-quality visuals (screenshots, mockups, flow diagrams) to illustrate your points.

• Interactive Elements: If possible, have live prototypes ready or be prepared to walk through interactive elements.

• Q&A: Be ready to answer detailed questions about your process, decisions, and how you handle challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the B2B SaaS design process, user-centricity, and the ability to integrate new technologies like AI. Emphasize your portfolio as a testament to your problem-solving capabilities and collaborative spirit.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided Workday link.

• Curate and refine your portfolio: Ensure it highlights your strongest B2B SaaS, user-centered design, and onboarding/workflow design projects. Tailor the narrative to emphasize your problem-solving process and impact.

• Optimize your resume: Highlight keywords like "Product Design," "UX/UI," "Figma," "B2B SaaS," "Onboarding," "Design Systems," and any experience with AI or healthcare technology. Quantify achievements where possible.

• Prepare your portfolio presentation: Practice walking through your case studies, clearly articulating your role, process, decision-making, and the outcomes. Be ready to discuss your approach to AI integration and complex onboarding.

• Research Henry Schein One: Understand their mission, values, and the Dentally platform to articulate your interest and cultural fit effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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