UX Designer

📍 Job Overview

Job Title: UX Designer

Company: International Medical Group

Location: Indianapolis, Indiana, United States

Job Type: FULL_TIME

Category: User Experience (UX) Design / Product Design

Date Posted: May 19, 2026

Experience Level: Mid (2-5 years)

Remote Status: Remote OK (United States)

🚀 Role Summary

• Design and deliver intuitive, user-centered digital experiences that align with business objectives and customer needs.

• Conduct comprehensive user research, including interviews, usability testing, and data analysis, to inform design decisions.

• Develop and refine user personas, journey maps, and experience flows to guide product development.

• Create wireframes, prototypes, and interaction models at various fidelity levels to communicate design concepts.

• Collaborate closely with product managers, engineers, and QA to ensure seamless design implementation and validate solutions.

📝 Enhancement Note: This role blends traditional UX design responsibilities with a strong emphasis on front-end development understanding, particularly in HTML/CSS. The UX Designer will not only conceptualize and prototype but also possess the capability to review and potentially modify front-end code, bridging the gap between design and development. This hybrid skillset is crucial for ensuring design accuracy and efficient implementation within an Agile framework.

📈 Primary Responsibilities

• Conduct user research methodologies such as interviews, usability testing, surveys, and analytics analysis to gather actionable insights.

• Synthesize research findings into user personas, detailed journey maps, and comprehensive experience flows to represent user needs and behaviors.

• Identify and articulate usability issues and opportunities for improvement based on user feedback and data analytics.

• Create low- to high-fidelity wireframes, interactive prototypes, and detailed interaction models to visualize and test design concepts.

• Design end-to-end user experiences for new features and optimize existing workflows to enhance user satisfaction and task completion.

• Establish and maintain clear information architecture and intuitive navigation models for web applications.

• Ensure all designs adhere to accessibility standards (WCAG 2.1+) and promote inclusive design principles in all user interfaces.

• Actively participate in design reviews, daily stand-ups, sprint reviews, and present design concepts to stakeholders.

• Translate complex requirements into precise, developer-ready design specifications that facilitate efficient implementation.

• Support the engineering team during the development phase and conduct post-release testing to validate design accuracy and performance.

• Contribute to the development, maintenance, and consistent application of design systems, UI patterns, and brand guidelines.

• Advocate for user experience best practices and user-centric design principles across cross-functional teams.

• Review and modify front-end code (HTML/CSS/SCSS) to ensure alignment with design specifications and troubleshoot UI issues using browser developer tools.

📝 Enhancement Note: The inclusion of "Front-End HTML/CSS Development" as a core responsibility, along with specific tasks like reviewing and modifying code and using browser developer tools, indicates that this role requires a UX Designer with a strong technical aptitude. This is not just about visual design but also about understanding the implementation nuances and being able to collaborate effectively with developers on a technical level. This suggests a potential need for candidates familiar with component-based CSS approaches and potentially SCSS for scalable styling.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in UX Design, Human-Computer Interaction, Psychology, Graphic Design, or a related field is preferred.

Experience:

• 3+ years of professional experience in UX design and front-end development.

• Experience working within Agile/Scrum development environments.

Required Skills:

• Portfolio: A strong portfolio showcasing user-centered design thinking, problem-solving skills, and a range of UX design projects.

• Design Tools: Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD).

• UX Methodologies: Demonstrated experience with user research, persona development, journey mapping, wireframing, and prototyping.

• Web Technologies: Solid understanding of HTML and CSS, including responsive design principles and scalable, component-based approaches.

• Styling: Proficiency with CSS and SCSS (Sass).

• Accessibility: Knowledge of accessibility standards (WCAG 2.1+) and inclusive design practices.

• Collaboration: Excellent communication, presentation, and interpersonal skills for effective cross-functional teamwork.

• Problem-Solving: Ability to translate user needs and business requirements into functional and engaging user experiences.

Preferred Skills:

• Experience designing for enterprise, regulated, or data-heavy applications.

• Familiarity with usability testing tools and web analytics platforms.

• Experience with Visual Studio, VS Code, and Git.

• Experience with end-to-end user experience design for web applications and mobile interfaces.

• Understanding of UX industry trends and best practices.

📝 Enhancement Note: The requirement for "3 + years of professional UX design and front-end development experience" combined with the specific mention of HTML/CSS and SCSS indicates a mid-level role. The preference for experience with enterprise or data-heavy applications suggests the company values robust, scalable, and reliable design solutions, which are critical in the international medical insurance sector. Familiarity with specific development tools like VS Code and Git points towards an integrated workflow where designers contribute to the technical implementation process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Detailed case studies demonstrating the full UX design process from research and ideation to final design and impact.

• Problem-Solving: Showcase examples of complex problems solved through user-centered design, detailing the challenges, your approach, and the outcomes.

• User Research Integration: Evidence of how user research directly informed design decisions and led to measurable improvements in user experience.

• Technical Understanding: Include examples that highlight your understanding of front-end implementation, such as responsive design considerations or how your designs translate into functional code.

• Accessibility Focus: Projects that specifically address or demonstrate adherence to accessibility standards (WCAG 2.1+).

Process Documentation:

• Portfolio pieces should clearly articulate the design process followed, including any methodologies used (e.g., Agile UX, Design Thinking).

• Demonstrate proficiency in creating artifacts such as user flows, wireframes, interactive prototypes, and design specifications.

• Highlight collaboration with development teams, showcasing how design requirements were communicated and implemented.

• Quantify impact where possible, using metrics to demonstrate the success of design solutions (e.g., improved conversion rates, reduced task completion times, increased user satisfaction).

📝 Enhancement Note: Given the dual focus on UX design and front-end development knowledge, a portfolio for this role should not only present polished UI designs and prototypes but also demonstrate an understanding of how these designs are implemented. Candidates should be prepared to discuss their process for ensuring design fidelity during development and how they leverage their HTML/CSS knowledge to contribute to a smoother handoff and more efficient implementation.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for this UX Designer position in Indianapolis, IN, is $75,000 - $100,000 per year.

This estimate is based on data for similar roles in the Indianapolis metropolitan area, considering the required experience level (3+ years) and the hybrid skillset blending UX design with front-end development knowledge. Salary may vary based on the candidate's specific qualifications, experience, and the final scope of responsibilities.

Benefits:

• Comprehensive Medical, Prescription Drug, Dental, and Vision Insurance plans.

• 401k Plan with a company match, supporting long-term financial planning.

• Generous Paid Time Off (PTO) and Company Paid Holidays for work-life balance.

• Tuition Reimbursement Plan to support continuous learning and professional development.

• Free employee parking at the corporate office.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week.

• Flexible work options, including remote and hybrid schedules, are available, allowing for a balance between in-office collaboration and remote productivity.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for UX Designers with 3-5 years of experience in a mid-sized metropolitan area like Indianapolis. The benefits package is comprehensive and common for full-time employees, with specific mention of tuition reimbursement aligning with a company that values continuous learning and skill development, particularly relevant for a role that spans design and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: International Medical Insurance. IMG is a global leader providing comprehensive international health insurance solutions for individuals and organizations worldwide. They focus on delivering global peace of mind to travelers and expatriates.

Company Size: IMG is a medium to large enterprise, indicated by its global operations and comprehensive benefits package. This size suggests a structured environment with established processes but also opportunities for impact and growth.

Founded: While the exact founding year isn't provided, IMG has a long-standing presence in the international insurance market, implying stability and deep industry expertise.

Team Structure:

• The UX team likely consists of designers, researchers, and potentially product owners who work closely with engineering and marketing departments.

• Reporting structure would typically involve a UX Lead or Director, with designers reporting to them.

Methodology:

• Agile/Scrum methodologies are explicitly mentioned, indicating iterative development cycles, regular stand-ups, and sprint reviews.

• Data-driven decision-making is implied through the emphasis on user research, analytics, and usability testing.

• A strong focus on user-centered design principles guides the development of intuitive and effective digital products.

Company Website: http://www.imglobal.com/en/about-img.aspx

📝 Enhancement Note: Operating in the international medical insurance sector means IMG's products are critical for users in potentially stressful situations (e.g., traveling, living abroad). This context suggests a company culture that values reliability, clarity, and a deep understanding of user needs in diverse global scenarios. The "global peace of mind®" slogan reinforces this focus on user well-being and trust.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a Mid-Level. It requires 3+ years of professional experience and encompasses a blend of core UX responsibilities and front-end development understanding. The role involves independent contribution to design projects, collaboration with multiple teams, and the ability to influence design direction.

Reporting Structure: The UX Designer will likely report to a UX Manager, Lead UX Designer, or a Product Design Director. They will work within an Agile team structure, reporting daily progress in stand-ups and participating in sprint reviews.

Operations Impact: The UX Designer's work directly impacts customer acquisition, retention, and satisfaction by creating intuitive and accessible digital platforms. By ensuring a seamless user experience across websites and applications, they contribute to the company's ability to serve its global clientele effectively, thereby supporting business growth and brand reputation in a competitive international market.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX areas like user research, interaction design, or accessibility, or further develop front-end development skills.

• Leadership Development: Opportunity to mentor junior designers, lead design initiatives on specific projects, or contribute to the evolution of the design system.

• Cross-Functional Mobility: Potential to move into Product Management roles or specialize further in front-end development if technical skills are prioritized.

• Industry Expertise: Gain specialized knowledge in the complex domain of international medical insurance, which can be a niche career advantage.

📝 Enhancement Note: The dual nature of this role (UX + front-end) presents a unique growth path. Candidates can choose to lean more into the design leadership track, focusing on strategic UX, or develop their technical capabilities, potentially moving towards a "design technologist" role. The company's stability in a critical industry also provides a secure environment for long-term career development.

🌐 Work Environment

Office Type: The position offers flexible work options, including Remote and Hybrid schedules. While the corporate office is in Indianapolis, IN, the role can be performed from a remote location within the United States.

Office Location(s): The corporate office is located in Indianapolis, IN, with a specific zip code of 46240.

Workspace Context:

• Collaborative Environment: The role involves frequent collaboration with product, engineering, and QA teams, suggesting an environment that values teamwork and open communication.

• Tools & Technology: Access to industry-standard design and prototyping tools (Figma, Sketch, Adobe XD) and potentially development tools (VS Code, Git) is expected.

• Team Interaction: Regular participation in design reviews, stand-ups, and sprint meetings facilitates consistent interaction with colleagues. The hybrid/remote flexibility allows individuals to tailor their work environment to their productivity needs.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected.

• The flexible schedule (remote/hybrid) allows for greater autonomy in managing work hours and location, supporting a healthy work-life balance while ensuring project deadlines and team collaboration needs are met.

📝 Enhancement Note: The emphasis on flexible work options (remote/hybrid) indicates a modern work environment that trusts employees to manage their time and productivity. For a UX Designer, this flexibility can be beneficial for deep work sessions, while the need for collaboration still necessitates clear communication channels and scheduled interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess basic qualifications and fit.

• Technical/Design Assessment: Candidates may be asked to complete a design challenge or present a case study from their portfolio. This will likely focus on their user-centered design process, problem-solving skills, and understanding of front-end implementation.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into experience, motivations, and team fit.

• Team Interviews: Interviews with potential team members (e.g., other designers, product managers, engineers) to evaluate collaboration skills and technical understanding.

• Final Interview: Potentially with a senior leader for final approval.

Portfolio Review Tips:

• Highlight Process: Clearly articulate your design process, from research and ideation to iteration and final delivery. Use visuals to support each stage.

• Showcase Impact: Quantify the impact of your work whenever possible. Use metrics (e.g., user satisfaction scores, conversion rates, task completion times) to demonstrate success.

• Demonstrate Technical Aptitude: Include examples that illustrate your understanding of front-end constraints and implementation. Be prepared to discuss how your designs were built or how you'd approach bridging design and development.

• Tailor to IMG: Research IMG's products and target audience. Show how your design thinking and skills can address the specific needs of international medical insurance users.

• Clarity and Conciseness: Ensure your portfolio is well-organized, easy to navigate, and your case studies are concise yet comprehensive.

Challenge Preparation:

• Understand the Scope: If given a design challenge, clarify the objectives, target audience, and constraints.

• Emphasize User-Centricity: Always ground your solutions in user needs and research, even if hypothetical.

• Address Technical Feasibility: Consider how your design could be implemented from a front-end perspective, referencing your HTML/CSS knowledge.

• Presentation Skills: Prepare to present your solution clearly and concisely, explaining your rationale and design choices.

📝 Enhancement Note: The explicit mention of front-end HTML/CSS development in the responsibilities suggests that the portfolio review and any design challenges will likely assess a candidate's ability to translate designs into functional, well-structured code. Candidates should be ready to discuss their familiarity with responsive design techniques and component-based CSS.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Proficiency required in at least one).

• Front-End Development: HTML, CSS, SCSS (Sass) are essential.

• Development Environments (Preferred): Visual Studio, VS Code.

• Version Control (Preferred): Git.

Analytics & Reporting:

• Usability Testing Tools: Familiarity is preferred.

• Analytics Platforms: Familiarity with tools to track user behavior and performance is preferred.

CRM & Automation:

• Project Management (Preferred): Azure DevOps, Jira (Experience in Agile/Scrum environments).

📝 Enhancement Note: The technology stack clearly indicates a role that bridges design and front-end development. Proficiency in Figma or Sketch is standard for UX designers, but the specific requirement for HTML, CSS, and SCSS, along with preferred experience in VS Code and Git, highlights the need for a technically adept designer who can contribute to the implementation pipeline and understand development workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of international travelers and expatriates through intuitive and accessible digital experiences.

• Innovation & Efficiency: Striving for creative solutions that not only meet user needs but also align with business goals and streamline operations through effective design and development.

• Collaboration & Communication: Fostering a team environment where open communication, knowledge sharing, and cross-functional teamwork are paramount to successful product delivery.

• Quality & Reliability: A dedication to producing high-quality, reliable, and accessible digital products that provide users with "global peace of mind®."

Collaboration Style:

• Agile & Iterative: Working within Agile/Scrum frameworks means a collaborative, iterative approach to design and development, with regular feedback loops.

• Cross-Functional Partnership: Designers are expected to work closely with product managers, engineers, and QA, acting as a bridge between user needs and technical execution.

• Design System Advocacy: Contributing to and upholding a design system promotes consistency and efficient collaboration across various product teams.

📝 Enhancement Note: The company's mission to provide "global peace of mind®" suggests a culture that values trust, reliability, and a deep understanding of user needs in potentially high-stakes situations. For a UX Designer, this translates to a responsibility to create clear, dependable, and accessible digital interfaces that users can trust.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing UX and Development: Effectively merging user experience best practices with the technical realities and constraints of front-end development.

• Global User Needs: Designing for a diverse international user base with varying cultural contexts, languages, and technical proficiencies.

• Complex Domain: Navigating the intricacies of international medical insurance regulations and product offerings to create user-friendly experiences.

• Keeping Pace with Technology: Staying current with evolving UX design tools, front-end technologies, and accessibility standards.

Learning & Development Opportunities:

• Technical Skill Enhancement: Opportunities to deepen proficiency in front-end development languages and frameworks, potentially leading to specialized roles.

• UX Specialization: Focus on advanced user research techniques, interaction design patterns for complex applications, or becoming an accessibility expert.

• Cross-Functional Exposure: Gaining deeper insights into product management, engineering processes, and business strategy within the insurance sector.

• Industry Knowledge: Developing expertise in international health insurance, a specialized and growing field.

📝 Enhancement Note: The core challenge of this role lies in its hybrid nature. Successfully navigating the intersection of UX design principles and front-end development realities will be key to success. The growth opportunities are significant for individuals who can master this blend, becoming valuable assets in bridging the gap between creative vision and technical execution.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with technical constraints in a design project. How did you approach it, and what was the outcome?" (Focus on your HTML/CSS knowledge and problem-solving.)

• "How do you ensure your designs are accessible and inclusive for a global audience, especially considering the nuances of international users?" (Highlight your understanding of WCAG and diverse user needs.)

Company & Culture Questions:

• "What interests you about International Medical Group and our mission to provide global peace of mind®?" (Research the company's values and recent news.)

• "How do you see your skills in UX design and front-end development contributing to our team and the company's goals?" (Align your capabilities with the role's requirements and company mission.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear story: Problem -> Your Role -> Process -> Solution -> Impact.

• Visual Aids: Use high-fidelity mockups, interactive prototypes, and relevant user research artifacts.

• Technical Discussion: Be prepared to discuss the front-end implementation aspects of your designs, referencing your HTML/CSS knowledge and any contributions you made.

• Quantify Impact: Present metrics clearly. If exact numbers aren't available, discuss potential impacts or how you would measure success.

• Engagement: Engage your interviewers by asking thoughtful questions about their design process, challenges, and team dynamics.

📝 Enhancement Note: Interviewers will likely probe your understanding of how design translates to code. Be ready to discuss specific CSS properties, responsive techniques (like media queries), and how you'd write design specifications for developers, given your front-end knowledge. Highlighting examples where you've directly contributed to or reviewed front-end code will be highly advantageous.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided application link on img.applytojob.com.

• Tailor Your Resume: Highlight your 3+ years of UX design and front-end development experience, emphasizing keywords like HTML, CSS, SCSS, Figma, user research, and accessibility. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that best represent your user-centered design process, problem-solving skills, and technical aptitude (front-end understanding). Ensure it's easily accessible online.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on your process, rationale, and the impact of your designs, with a specific emphasis on how your front-end knowledge informs your UX work.

• Research IMG: Understand the company's mission, target audience, and the importance of user experience in the international medical insurance sector. Be ready to articulate why you are a good fit for their culture and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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