Senior UX Designer (Healthcare & Diagnostics)

📍 Job Overview

Job Title: Senior UX Designer (Healthcare & Diagnostics)

Company: Nagarro

Location: Remote, Romania

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-06-19

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on leading end-to-end UX design processes for complex Healthcare and Diagnostics applications, emphasizing user-centered solutions.

• You will be responsible for translating intricate business requirements and user needs into intuitive and effective digital experiences.

• The position involves significant collaboration with cross-functional teams, including product managers, engineers, and stakeholders, to ensure successful product delivery.

• A key aspect of this role is the creation and maintenance of scalable design systems and UX standards to ensure consistency and efficiency across multiple products.

📝 Enhancement Note: Given the "Senior" title and focus on leading UX activities, this role implies a significant level of autonomy and responsibility, requiring strong leadership and strategic thinking beyond just execution. The emphasis on Healthcare & Diagnostics suggests a need for domain-specific understanding or a strong aptitude for learning regulated industry requirements.

📈 Primary Responsibilities

• Lead comprehensive UX design activities, from initial discovery and research phases through to final delivery and iteration.

• Conduct in-depth user research, including interviews, surveys, and contextual inquiry, to gather critical user insights.

• Perform rigorous usability testing on prototypes and live products to identify areas for improvement.

• Develop detailed competitor analyses to understand market trends and identify opportunities for differentiation.

• Create comprehensive user personas, customer journey maps, and detailed user flows to represent user needs and interactions.

• Define and structure information architecture to ensure logical navigation and content organization.

• Produce low-fidelity wireframes for conceptualization and high-fidelity wireframes and interactive prototypes for detailed design and testing.

• Design, document, and maintain scalable design systems, UI kits, and UX standards to ensure brand consistency and design efficiency.

• Translate complex business objectives and technical constraints into intuitive, user-friendly interfaces.

• Facilitate collaborative workshops and design thinking sessions with product owners, engineering teams, and other stakeholders to foster alignment and gather input.

• Clearly present design concepts, strategic recommendations, and research findings to diverse audiences, including executive stakeholders.

• Support solutioning efforts, provide accurate effort estimations for design tasks, and contribute to continuous UX improvement initiatives.

• Ensure adherence to accessibility best practices (e.g., WCAG) and usability principles across all designed products.

📝 Enhancement Note: The responsibilities indicate a hands-on design role with a strong strategic component. The mention of "complex Healthcare applications" and "regulated industries" implies a need for meticulous attention to detail, adherence to compliance, and the ability to navigate intricate user workflows common in such sectors.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design (e.g., Graphic Design, Interaction Design, UX/UI Design), Human-Computer Interaction, Cognitive Psychology, or a related field, or equivalent practical experience demonstrating a strong foundation in design principles and user-centered methodologies. Experience:

• A minimum of 5 years of professional experience in User Experience (UX) Design, with a proven track record of delivering successful digital products and services.

• Demonstrated experience in leading UX design initiatives from concept to launch, managing multiple projects concurrently. Required Skills:

• Design Systems: Expertise in creating, implementing, and maintaining robust design systems for scalability and consistency.

• Information Architecture (IA): Strong ability to structure and organize content logically for intuitive navigation.

• User Research: Proficient in various user research methodologies (interviews, surveys, usability testing) and synthesizing findings.

• User Flows & Journey Mapping: Skilled in mapping out user interactions and end-to-end customer journeys.

• Persona Creation: Ability to develop detailed user personas based on research.

• Wireframing: Proficiency in creating both low-fidelity (conceptual) and high-fidelity (detailed) wireframes.

• High-Fidelity Prototyping: Expertise in developing interactive prototypes to simulate user experiences.

• Usability Testing: Experience in planning, conducting, and analyzing usability test sessions.

• UX Strategy: Ability to define and articulate a clear UX vision aligned with business goals.

• Figma, FigJam, Miro: Advanced proficiency in industry-standard design and collaboration tools.

• Strong Design Solutioning: Ability to conceive and articulate effective design solutions for complex problems.

• Strong Technical Solutioning: Understanding of technical constraints and how they impact design implementation.

• Client Interaction: Proven experience interacting effectively with clients, presenting designs, and incorporating feedback.

• Autonomous Delivery: Demonstrated ability to work independently, manage workload, and deliver high-quality results with minimal supervision.

• Effort Estimation: Capability to accurately estimate time and resources for UX design tasks.

• Risk Management: Ability to identify potential design or project risks and propose mitigation strategies.

Preferred Skills:

• Experience designing for healthcare, life sciences, medical devices, or other regulated industries.

• Knowledge of Accessibility Standards (WCAG) and experience implementing accessible designs.

• Proficiency with Adobe XD, Adobe Photoshop, Adobe Illustrator, or Sketch.

• Experience in Pre-sales Support, including contributing to proposals and presentations.

• Technical Leadership capabilities within a design context.

• Experience in Interviewing and Mentoring junior designers.

• Strong Presentation & Storytelling skills to effectively communicate design rationale and impact.

📝 Enhancement Note: The extensive list of required skills highlights the seniority and breadth of expertise expected. The distinction between required and preferred skills, particularly the emphasis on healthcare and regulated industries, is crucial for candidates to assess their fit.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate End-to-End UX Process: Showcase at least 2-3 comprehensive case studies that detail your involvement from initial problem definition and user research through to final design solutions and outcomes.

• Highlight Design System Contributions: Include examples of your work on design systems, illustrating your understanding of component-based design, style guides, and their implementation for consistency and scalability.

• Showcase Complex Problem Solving: Present projects that clearly articulate a complex problem, your analytical approach to understanding it, and how your UX solutions effectively addressed it.

• Evidence of User-Centricity: Provide clear evidence of how user research, usability testing, and data informed your design decisions and led to improved user experiences.

• Quantifiable Impact: Where possible, include metrics or qualitative feedback that demonstrate the positive impact of your designs on user behavior, business goals, or efficiency.

Process Documentation:

• Workflow Design and Optimization: Be prepared to discuss and illustrate your process for mapping out existing user workflows and identifying opportunities for optimization through design.

• System Implementation and Automation: Detail your experience with implementing design solutions within existing technology stacks and how you leverage design to facilitate automation or streamline processes.

• Measurement and Performance Analysis: Explain how you measure the success of your designs post-launch, including the metrics you track and how you use this data for iterative improvements.

📝 Enhancement Note: For a Senior UX Designer role, a robust portfolio is paramount. It should not just be a collection of visuals but a narrative that explains the "why" and "how" behind each design, emphasizing strategic thinking, problem-solving, and measurable outcomes. The focus on healthcare and regulated industries means that demonstrating an understanding of user safety, compliance, and complex workflows within those contexts would be highly beneficial.

💵 Compensation & Benefits

Salary Range:

• Given the "Senior" title, 5-10 years of experience, and remote, full-time nature in Romania, a competitive salary range for a Senior UX Designer in this market would typically fall between €30,000 and €50,000 annually (gross). This estimate is based on industry benchmarks for specialized tech roles in Eastern Europe, factoring in the demand for UX expertise, the specific domain (Healthcare/Diagnostics), and the remote work model.

• Note: Actual compensation will be determined by the candidate's specific experience, skills, and interview performance.

Benefits:

• Comprehensive Health Insurance: Coverage for medical, dental, and vision care, often extending to family members.

• Professional Development Budget: Stipend or allocation for training, courses, conferences, and certifications to enhance UX skills and industry knowledge.

• Generous Paid Time Off (PTO): Including vacation days, sick leave, and public holidays, providing work-life balance.

• Remote Work Stipend/Support: Potential for a home office setup allowance or reimbursement for internet and utilities to support the remote work environment.

• Life Insurance: Financial protection for employees and their families.

• Performance Bonuses: Potential for bonuses tied to individual and company performance.

• Employee Assistance Program (EAP): Confidential counseling and support services for personal and work-related challenges.

• Retirement Savings Plan: Contribution matching or opportunities for long-term financial planning.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week.

• While core hours may be defined for team collaboration, there is likely flexibility in daily start and end times to accommodate different schedules and personal needs, especially given the fully remote nature of the role. The focus will be on meeting project deadlines and deliverables.

📝 Enhancement Note: The salary estimate is based on research for senior-level tech roles in Romania, considering the specialized nature of UX design and the healthcare industry. Benefits are typical for a company like Nagarro, which operates globally and aims to attract top talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Product Engineering / IT Services & Consulting. Nagarro operates within the broader technology sector, specializing in building digital products and services for clients across various industries.

Company Size: 18,000+ experts across 39 countries. This indicates a large, global organization with a significant presence and diverse talent pool.

Founded: Information not explicitly provided, but the scale suggests a well-established company with a history of growth.

Team Structure:

• Cross-Functional Teams: Expect to work within agile, cross-functional teams comprising product managers, developers, QA engineers, and other designers.

• Global Distribution: Team members will likely be distributed across different countries and time zones, requiring strong asynchronous communication skills.

• Non-Hierarchical Approach: Nagarro emphasizes a dynamic and non-hierarchical work culture, encouraging autonomy and direct contribution.

• Specialization Areas: Within the UX domain, there may be further specialization (e.g., UX research, UI design, interaction design) or generalist senior roles that cover broad responsibilities.

Methodology:

• Agile Development: Projects are likely managed using Agile methodologies (Scrum, Kanban) to ensure iterative development and flexibility.

• Data-Driven Decision Making: Emphasis on using data from user research, analytics, and testing to inform design and product strategy.

• User-Centered Design: A core philosophy that places the user at the forefront of all design and development processes.

• Continuous Improvement: A culture that encourages ongoing learning, feedback, and refinement of processes and products.

Company Website: https://www.nagarro.com/

📝 Enhancement Note: Nagarro's description highlights a global, dynamic, and people-centric approach. For a Senior UX Designer, this means opportunities to work on diverse, large-scale projects with international teams, while contributing to a culture that values expertise and autonomy. The "digital product engineering" focus suggests a strong emphasis on innovation and delivering tangible, high-quality digital solutions.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This role is positioned as a key individual contributor with significant influence. It requires not only strong design skills but also the ability to lead initiatives, mentor others, and contribute to strategic decisions regarding user experience.

Reporting Structure: The Senior UX Designer will likely report to a UX Lead, Design Manager, or Head of Product/Design. They will also collaborate closely with Product Managers and Engineering Leads.

Operations Impact: UX Designers play a critical role in the success of digital products by ensuring they are usable, desirable, and meet user needs. In the healthcare and diagnostics sector, this impact is amplified, as intuitive design can directly affect patient outcomes, clinician efficiency, and diagnostic accuracy. The role contributes significantly to user adoption, customer satisfaction, and ultimately, the business's ability to achieve its objectives through its digital offerings.

Growth Opportunities:

• Lead UX on Major Projects: Opportunity to take ownership of the UX vision and strategy for significant client projects, potentially within the healthcare domain.

• Mentorship and Team Leadership: As a senior member, there's potential to mentor junior designers, lead design critiques, and contribute to the growth of the UX practice within Nagarro.

• Specialization: Deepen expertise in specific areas like UX research methodologies, design systems, accessibility, or UX strategy for regulated industries.

• Career Path to Principal/Staff Designer: Progression to higher-level individual contributor roles with broader strategic influence or to management positions overseeing UX teams.

• Client-Facing Expertise: Develop advanced skills in client interaction, presentation, and consulting, becoming a trusted advisor to Nagarro's clients.

📝 Enhancement Note: The "Senior" designation and the company's global scale suggest ample room for growth. The emphasis on leading UX activities and contributing to solutioning implies that this role is a stepping stone to more strategic design leadership or specialized expert roles.

🌐 Work Environment

Office Type: Fully Remote. This role is entirely remote, allowing for work from any location within Romania.

Office Location(s): While no physical office is specified for this role, Nagarro operates globally. For remote employees in Romania, the primary operational context is Eastern European time zones and local professional norms.

Workspace Context:

• Independent Workstation: Employees are expected to manage their own home office setup to ensure productivity and a conducive working environment.

• Digital Collaboration Tools: Heavy reliance on tools like Figma, FigJam, Miro, and communication platforms (e.g., Slack, Teams) for seamless collaboration with distributed teams.

• Asynchronous Communication: A significant portion of collaboration will be asynchronous due to global team distribution, requiring clear documentation and communication.

• Team Interaction: Regular virtual meetings, stand-ups, design reviews, and workshops will be scheduled to maintain team cohesion and project momentum.

Work Schedule:

• ~40 hours per week, full-time.

• Flexibility in daily hours is expected, but candidates must be available for critical meetings and collaboration sessions, likely aligned with Eastern European business hours or specific project team needs.

📝 Enhancement Note: The fully remote nature in Romania presents an opportunity for work-life balance and flexibility. However, it also necessitates strong self-discipline, excellent communication skills, and proficiency with remote collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Technical Interview / Portfolio Review: This is a critical stage where a hiring manager or senior design lead will review your portfolio. Be prepared to walk through 2-3 key projects, explaining your role, process, challenges, and outcomes in detail. Expect deep dives into your design decisions and problem-solving approach.

• Design Challenge/Exercise: You may be given a design problem to solve, either as a take-home assignment or an in-interview exercise. This assesses your practical design skills, strategic thinking, and ability to articulate your process under pressure.

• Stakeholder/Team Interviews: Interviews with potential peers or cross-functional collaborators (e.g., Product Manager, Engineer) to assess teamwork, communication, and how you integrate with different disciplines.

• Final Interview: Potentially with a senior leader to discuss overall fit, strategic alignment, and long-term career aspirations.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your skills in UX strategy, research, user-centered design, design systems, and problem-solving, especially those relevant to complex applications or regulated industries.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the key decisions you made, and the measurable results. Use visuals effectively but ensure the narrative is strong.

• Highlight Your Process: Emphasize your methodology, how you conducted research, tested hypotheses, and iterated on designs. Show your thought process, not just the final polished UI.

• Demonstrate Domain Understanding: If you have healthcare/diagnostics experience, make it prominent. If not, show how you quickly learned and adapted to complex domain requirements in other projects.

• Be Ready for Technical Questions: Expect questions about your proficiency with Figma, your approach to accessibility, and how you handle technical constraints.

Challenge Preparation:

• Understand the Context: If given a challenge, ensure you fully grasp the problem statement, target users, and business goals.

• Prioritize and Scope: For timed challenges, focus on the most critical aspects of the problem. Show you can make reasoned decisions about what to tackle first.

• Articulate Assumptions: Clearly state any assumptions you make and how they influence your design choices.

• Present Clearly: Practice presenting your solution concisely, highlighting your process and rationale.

📝 Enhancement Note: The portfolio review is the most crucial part of the application process for a Senior UX Designer. Candidates should prepare thoroughly to articulate the strategic thinking and problem-solving behind their work, especially in the context of complex industries like healthcare.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, prototyping, UI design, and collaboration. Deep proficiency is essential.

• FigJam: For collaborative whiteboarding, brainstorming, user flow mapping, and workshop facilitation.

• Miro: Another powerful tool for remote collaboration, whiteboarding, journey mapping, and workshop facilitation.

• Prototyping Tools: Beyond Figma's capabilities, experience with dedicated prototyping tools might be leveraged.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or Pendo to understand user behavior and track product adoption.

• Heatmapping & Session Recording Tools: Tools like Hotjar or FullStory for qualitative insights into user interactions.

CRM & Automation:

• While not a direct CRM role, understanding how UX design impacts user journeys within CRM systems (e.g., Salesforce) or marketing automation platforms can be beneficial for context. Design System Management:

• Tools and methodologies for managing design tokens, component libraries, and documentation.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement for this role. The other tools are standard for modern UX design and collaboration in a remote, agile environment. Experience with analytics tools is valuable for demonstrating data-informed design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for design decisions.

• Collaboration: Valuing teamwork and open communication, working effectively with diverse teams to achieve shared goals.

• Excellence and Quality: A drive to deliver high-quality, polished, and effective design solutions that meet rigorous standards.

• Continuous Learning: A proactive approach to staying updated with industry trends, new tools, and best practices in UX design.

• Impact Orientation: Focusing on creating designs that deliver tangible value and measurable positive outcomes for users and the business.

Collaboration Style:

• Cross-functional Integration: Seamlessly working alongside product managers, engineers, researchers, and other stakeholders, fostering a shared understanding and ownership of the product.

• Constructive Feedback: Engaging in open and honest feedback sessions, both giving and receiving, to improve designs and processes.

• Knowledge Sharing: Actively participating in design critiques, sharing insights, and contributing to the collective knowledge base of the UX team.

• Agile Mindset: Adapting to changing requirements and embracing iterative development cycles.

📝 Enhancement Note: Nagarro's emphasis on being a "digital product engineering company" suggests a culture that is both technically proficient and user-focused. The "dynamic and non-hierarchical" description implies an environment where individuals can make significant contributions and influence outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Regulated Industries: Navigating the complexities of healthcare and diagnostics, including strict compliance requirements, data privacy (e.g., HIPAA), and intricate user workflows that demand high accuracy and safety.

• Balancing User Needs with Business/Technical Constraints: Effectively mediating between user desires, business objectives, and technical feasibility to arrive at optimal solutions.

• Remote Collaboration at Scale: Maintaining strong team cohesion, effective communication, and consistent design quality across geographically distributed teams and time zones.

• Keeping Pace with Evolving Technology: Continuously adapting to new design tools, methodologies, and emerging technologies in the UX field.

Learning & Development Opportunities:

• Domain Specialization: Deepen expertise in healthcare, life sciences, or medical device UX, becoming a go-to expert in this niche.

• Advanced UX Methodologies: Explore and master cutting-edge research techniques, interaction design patterns, and UX strategy frameworks.

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and develop skills in team management and strategic planning.

• Industry Exposure: Work on diverse projects for global clients, gaining exposure to a wide range of challenges and solutions within the digital product engineering space.

📝 Enhancement Note: The primary challenge will be the domain-specific complexity of healthcare and diagnostics. However, this also presents a significant growth opportunity for designers looking to build specialized expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, negotiation skills, and ability to find compromises.)

• "Walk us through your process for creating and maintaining a design system. What are the key components, and how do you ensure its adoption and evolution?" (Highlight your understanding of scalability, consistency, and governance.)

• "How do you approach user research for a new product or feature in a complex domain like healthcare? What methods would you use, and how would you synthesize the findings?" (Emphasize your research methodology, critical thinking, and ability to extract actionable insights.) Company & Culture Questions:

• "Based on what you know about Nagarro and this role, how do you see yourself contributing to our client's success in the healthcare/diagnostics space?" (Show you've researched the company and understand the industry context.)

• "Describe your ideal collaboration with product managers and engineers. How do you ensure effective communication and alignment?" (Focus on your teamwork and cross-functional skills.)

• "How do you measure the success of your UX designs? Can you provide an example of a time your design had a measurable impact?" (Prepare a case study with quantifiable results.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, start with the problem/goal, your role/responsibilities, the process, key challenges and decisions, the solution, and the impact/results.

• Focus on "Why": Explain the rationale behind your design choices, linking them back to user research, business goals, or strategic objectives.

• Showcase Your Process: Don't just show final screens; include sketches, wireframes, user flows, research insights, and testing feedback to illustrate your journey.

• Be Ready for Questions: Anticipate questions about your decision-making, alternative solutions considered, and how you handled feedback or constraints.

• Tailor to the Role: Emphasize projects that demonstrate experience with complex systems, user-centricity, and ideally, regulated industries.

📝 Enhancement Note: Candidates should prepare to articulate their design process rigorously and demonstrate how they apply strategic thinking to solve complex problems, particularly in specialized industries.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Ensure your portfolio is up-to-date and specifically highlights projects showcasing your expertise in user research, information architecture, wireframing, prototyping, and design systems, with a focus on complex applications or regulated industries if possible.

• Resume Optimization: Tailor your resume to emphasize your 5+ years of experience, key UX skills listed in the requirements, and any relevant experience in healthcare, diagnostics, or similar regulated sectors. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio projects, focusing on articulating your design process, strategic thinking, and problem-solving abilities. Prepare answers to common UX interview questions and be ready to discuss your experience with Figma and other relevant tools.

• Company Research: Familiarize yourself with Nagarro's work, their approach to digital product engineering, and their presence in the healthcare sector. Understand their culture of being dynamic and non-hierarchical.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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