Product Designer UX UI

Hello Heart
Full-timeβ€’$145k-160k/year (USD)β€’New York, United States

πŸ“ Job Overview

Job Title: Product Designer UX UI

Company: Hello Heart

Location: New York, New York, United States

Job Type: Full-time

Category: UX/UI Design, Product Design

Date Posted: 2026-07-27

Experience Level: Mid-Level (4+ years)

Remote Status: Hybrid

πŸš€ Role Summary

  • Design end-to-end user experiences and intuitive interfaces for a digital health platform focused on cardiac prevention, leveraging AI as a core design partner.

  • Craft pixel-perfect UI designs, original illustrations, and engaging motion graphics that simplify complex health data and enhance user engagement.

  • Collaborate closely with cross-functional teams including Product Management, Engineering, Research, and Content to deliver world-class digital health solutions.

  • Utilize AI tools and agents throughout the design lifecycle, from research synthesis and prototyping to content generation and accessibility audits, driving efficiency and innovation.

πŸ“ Enhancement Note: This role is deeply embedded in the digital health and AI space, requiring a Product Designer who can not only execute on strong UX/UI and motion design principles but also actively integrate AI into their daily workflow. The emphasis on AI fluency and delegation to AI agents is a critical differentiator for this position, suggesting a forward-thinking approach to design processes.

πŸ“ˆ Primary Responsibilities

  • Design comprehensive user experiences from conceptualization through execution, adhering to and evolving Hello Heart’s established design system and visual language.

  • Develop clean, functional, and aesthetically precise UI designs that make intricate cardiac health data accessible and actionable for users.

  • Actively leverage AI tools and agents to accelerate design processes, including but not limited to: synthesizing user research findings, generating diverse design variations, drafting product copy aligned with brand voice, and conducting heuristic and accessibility reviews.

  • Produce original illustrations and animations to enhance the product's visual narrative and improve user comprehension of health information.

  • Engage in robust collaboration with Product Managers, Engineers, Researchers, and other Designers to ensure seamless integration and high-fidelity implementation of design solutions.

  • Participate in and conduct user interviews, usability testing sessions, and product discovery initiatives to gather critical user insights and inform design decisions.

  • Clearly articulate design rationale, present work effectively in team reviews, and communicate design strategies to stakeholders.

πŸ“ Enhancement Note: The responsibilities highlight a blend of traditional product design craft with a strong emphasis on AI integration. The expectation to "delegate real design work to AI" signifies a need for a designer who can strategically manage AI assistants for efficiency and scale, rather than just perform basic AI interactions. This implies a proactive approach to workflow optimization.

πŸŽ“ Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field is typically expected for this level of experience.

Experience: 4+ years of dedicated product design experience, with a strong preference for candidates who have worked in product-focused companies, particularly startups, and within the digital health sector.

Required Skills:

  • Proven expertise in UI design, demonstrating a strong command of layout, typography, color theory, illustration, and accessibility best practices.

  • Significant proficiency in Figma for both UI design and interactive prototyping.

  • Demonstrated strength in motion design, with practical experience using tools such as After Effects, Lottie, Rive, or comparable animation software.

  • Compelling portfolio showcasing polished product UI, original illustrations, and impactful motion work, ideally for digital products.

  • Excellent communication and collaboration skills, with a proven ability to work effectively in cross-functional teams.

  • Ability to operate independently and proactively within a hybrid work environment.

  • Comfort and experience working within a regulated, data-intensive healthcare environment, understanding the critical importance of clarity, accessibility, and user trust. Preferred Skills:

  • Experience in AI-assisted design workflows, including prompt engineering for design tasks.

  • Familiarity with AI prototyping tools such as Figma Make, Claude Design, Lovable, or similar.

  • Experience with customizing AI agents, building reusable design skills, or integrating AI into multi-step design workflows.

  • Prior experience in the digital health or wellness technology sector.

πŸ“ Enhancement Note: The "AI Fluency" section is a critical requirement, not a preferred skill. This indicates that candidates must have demonstrable experience delegating complex tasks to AI agents, using AI-assisted prototyping tools, and leveraging AI for ideation and content generation, all while applying strong design judgment. Building and refining prompts and workflows is also a key expectation.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio that clearly demonstrates end-to-end product design capabilities, showcasing user-centered design processes from research to final implementation.

  • Specific examples of pixel-perfect UI designs for digital products, highlighting attention to detail in layout, typography, and visual hierarchy.

  • A strong collection of original illustrations that complement digital product interfaces, demonstrating artistic skill and brand alignment.

  • Demonstrations of motion design work, including animations and interactive elements, that enhance user experience and product storytelling.

  • Case studies that detail the design process, including problem definition, user research insights, design iterations, AI tool utilization, and final outcomes with measurable impact. Process Documentation:

  • Evidence of a structured design process, including how user research and usability testing inform design decisions and iterations.

  • Examples of how AI tools were integrated into the design workflow to improve efficiency, generate ideas, or conduct analysis.

  • Documentation of collaboration with engineering and product teams to ensure design solutions are feasible and effectively implemented.

  • Demonstrations of how design systems and visual languages were applied or contributed to, ensuring consistency and scalability.

πŸ“ Enhancement Note: The portfolio should explicitly highlight how AI was used to accelerate the design process, synthesize research, and generate design variations. Candidates are expected to showcase their ability to build and refine prompts and workflows, indicating a need for practical, hands-on experience with AI design tools beyond basic interaction.

πŸ’΅ Compensation & Benefits

Salary Range: $145,000.00 - $160,000.00 USD per year.

Benefits: While specific benefits are not detailed in the provided text, a full-time position at a growing tech company like Hello Heart typically includes:

  • Comprehensive health, dental, and vision insurance.

  • Paid time off (PTO), including vacation days, sick leave, and holidays.

  • Potential for equity or stock options.

  • Opportunities for professional development and continuing education.

  • 401(k) retirement savings plan.

Working Hours: The role is listed as full-time, implying a standard 40-hour work week. The hybrid nature suggests flexibility in structuring these hours, with some days expected in the office.

πŸ“ Enhancement Note: The provided salary range is specific to the US and for the annual salary and bonus, excluding equity and benefits. This range is competitive for a mid-level Product Designer in New York City with 4+ years of experience, especially considering the specialized AI and digital health focus. The note about AI integration suggests that candidates with proven AI design workflow experience may command compensation at the higher end of this range.

🎯 Team & Company Context

🏒 Company Culture

Industry: Digital Health, AI, Healthcare Technology. Hello Heart operates at the intersection of AI and healthcare, aiming to revolutionize cardiac event prevention. This involves navigating a highly regulated environment where data accuracy, user trust, and impact are paramount.

Company Size: Not explicitly stated, but the mention of "hundreds of public and private employers" and serving "over 80% of large U.S. health plans" suggests a mid-to-large-sized, established company with significant market penetration.

Founded: The company description implies a focus on AI-driven innovation in heart health, suggesting a culture that values cutting-edge technology and data-driven solutions. The mission "to make heart attacks a thing of the past" underscores a purpose-driven, impactful approach.

Team Structure:

  • The design team is described as "fast-paced, collaborative," working closely with Product Managers, Engineers, Researchers, and other Designers.

  • The role requires collaboration with cross-functional teams, indicating a matrixed or project-based team structure common in tech companies.

  • The hybrid work environment suggests a balance between in-office collaboration and remote work flexibility. Methodology:

  • Data-Driven Innovation: The company emphasizes AI and data to predict and prevent cardiac events, indicating a strong reliance on data analysis and evidence-based decision-making.

  • User-Centricity: The role involves user interviews and usability testing, highlighting a commitment to understanding and meeting user needs.

  • AI Integration: A core aspect of the company's methodology is the integration of AI into daily operations, including design processes, to drive efficiency and innovation.

Company Website: https://www.helloheart.com/about/careers

πŸ“ Enhancement Note: The company culture is likely to be innovative, mission-driven, and technologically advanced, with a strong emphasis on AI. Candidates should be prepared for a culture that values rapid iteration, data-informed decisions, and a proactive approach to problem-solving, especially in the context of integrating AI into core design workflows.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level (4+ years of experience), suitable for experienced Product Designers ready to take on significant ownership and contribute to core product strategy. It offers the opportunity to shape user experiences in a critical domain.

Reporting Structure: The designer will report to a Design Lead or Head of Design and work closely with Product Managers and Engineering leads. The collaborative environment means frequent interaction across multiple disciplines.

Operations Impact: Designers at Hello Heart have a direct impact on the company's mission to prevent heart attacks. Their work influences user engagement, understanding of health data, and adherence to preventative measures, directly contributing to improved health outcomes and business metrics like reduced hospital days and cost savings.

Growth Opportunities:

  • Skill Specialization: Deepen expertise in UX/UI, motion design, illustration, and particularly in AI-assisted design workflows and prompt engineering within a specialized domain.

  • Leadership Potential: As the company grows, opportunities may arise to mentor junior designers, lead design initiatives, or specialize in areas like design systems or AI integration strategy.

  • Domain Expertise: Develop specialized knowledge in digital health, cardiac care, and AI applications within healthcare, becoming an expert in a high-impact field.

  • Cross-functional Leadership: Gain experience influencing product strategy and collaborating effectively with senior stakeholders across product, engineering, and research.

πŸ“ Enhancement Note: The emphasis on AI fluency and the expectation to delegate complex tasks to AI agents suggests that individuals who excel in this role could become leaders in AI-driven design practices within the company and potentially the broader digital health industry. Growth will likely involve mastering and evangelizing these AI-assisted workflows.

🌐 Work Environment

Office Type: Hybrid work environment. This typically means a balance of remote work and in-office days, allowing for focused individual work and collaborative team sessions.

Office Location(s): New York, New York, United States. This location suggests access to a vibrant tech ecosystem and a diverse talent pool.

Workspace Context:

  • Collaborative: The environment encourages close collaboration with product, engineering, and research teams, fostering a shared understanding and integrated approach to product development.

  • Tech-Forward: Access to modern design tools, including advanced AI platforms and software, is a given, supporting an innovative and efficient workflow.

  • Mission-Oriented: Working in digital health means being part of a team that is deeply committed to improving people's lives, creating a purposeful and motivating atmosphere.

Work Schedule: Full-time, standard 40-hour work week with hybrid flexibility. This allows for structured project work while accommodating personal needs.

πŸ“ Enhancement Note: The hybrid model in New York City offers the benefits of a major metropolitan hub for networking and resources, combined with the flexibility of remote work. Designers should be prepared for a dynamic pace, with expectations for both independent work and active participation in team meetings and collaborative sessions.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess experience, design craft, and AI fluency.

  • Design Challenge/Portfolio Presentation: A session where you present your portfolio, highlighting specific projects, your design process, your use of AI tools, and your rationale. This may include a take-home design challenge or a live presentation.

  • Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration skills, problem-solving abilities, and cultural fit.

  • Hiring Manager Interview: A final discussion to evaluate overall fit, career aspirations, and alignment with the company's mission and values.

Portfolio Review Tips:

  • Showcase AI Integration: Clearly articulate how you used AI agents and tools to accelerate your design process, synthesize research, generate variations, or perform audits. Provide specific examples of prompts and workflows you developed.

  • Highlight Impact: For each project, quantify the impact of your design decisions using relevant metrics (e.g., improved user engagement, reduced error rates, increased task completion, cost savings attributable to design).

  • Demonstrate Craft: Ensure your portfolio displays high-quality UI design, compelling illustrations, and effective motion design. Pay attention to detail, visual consistency, and accessibility.

  • Tell a Story: Structure your case studies to tell a clear narrative: the problem, your approach (including AI), your solutions, and the results. Explain your thought process and trade-offs made.

  • Address Healthcare Context: If possible, showcase experience or understanding of designing for sensitive, data-heavy, or regulated environments like healthcare.

Challenge Preparation:

  • AI Workflow Design: Be prepared to discuss how you would approach a specific design problem using AI tools, outlining your proposed workflow, prompts, and evaluation criteria.

  • Problem-Solving: Practice articulating your problem-solving process, focusing on user needs, data, and iterative design.

  • Communication: Prepare to clearly and concisely explain complex design concepts and your rationale to a non-design audience.

πŸ“ Enhancement Note: The interview process will heavily scrutinize AI fluency. Candidates must be ready to demonstrate practical, advanced use of AI in design, not just theoretical knowledge. Expect questions about how AI impacts the design process, team collaboration, and the future of design.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core tool for UI design, wireframing, and prototyping. Proficiency is essential.

  • AI Design Agents/Tools: A range of AI tools for research synthesis, ideation, content generation (e.g., Claude Design, Lovable), prototyping (e.g., Figma Make), and audits. Candidates are expected to be fluent in using and potentially customizing these.

  • Motion Design Software: Adobe After Effects, Lottie, Rive, or similar for creating animations and interactive elements.

Analytics & Reporting:

  • While not specified, experience with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) and data visualization platforms would be beneficial for understanding user behavior and measuring design impact. CRM & Automation:

  • Not directly relevant to the designer's primary role but understanding how design integrates with product management and engineering workflows is key. Familiarity with project management tools (e.g., Jira, Asana) is likely.

πŸ“ Enhancement Note: The explicit mention of AI tools like Figma Make, Claude Design, and Lovable indicates a need for candidates to be proficient with the latest AI-powered design platforms. Experience building and refining prompts and workflows is a significant plus.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Mission-Driven: A strong commitment to the company's goal of preventing heart attacks and improving public health.

  • Innovation & AI-First: Embracing new technologies, particularly AI, to drive efficiency and create cutting-edge solutions.

  • Collaboration: Working effectively in cross-functional teams, valuing diverse perspectives and open communication.

  • User-Centricity: Deep focus on understanding and meeting user needs, ensuring products are accessible, intuitive, and trustworthy.

  • Courage & Creativity: Willingness to take calculated risks, experiment with new ideas, and push boundaries in design and technology.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to work closely with Product, Engineering, and Research, acting as a bridge between user needs and technical implementation.

  • Iterative Feedback: A culture that encourages regular feedback loops and constructive critique to refine designs and processes.

  • Knowledge Sharing: Proactively sharing learnings, best practices, and AI workflows with the team to foster collective growth and efficiency.

πŸ“ Enhancement Note: The company explicitly mentions "collaborative, creative, and courageous" as cultural attributes. For a designer, this translates to being an active participant in team discussions, bringing innovative ideas, and confidently navigating the challenges of a fast-paced, mission-critical industry.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing AI Efficiency with Design Craft: Effectively integrating AI into the design process without compromising the quality, originality, or strategic depth of the user experience.

  • Designing for Healthcare Complexity: Translating complex medical data and processes into intuitive, accessible, and trustworthy interfaces for users navigating health concerns.

  • Navigating a Regulated Environment: Ensuring designs meet stringent healthcare regulations and ethical standards while still being user-friendly and innovative.

  • Staying Ahead of AI Advancements: Continuously learning and adapting to the rapidly evolving landscape of AI tools and their applications in design.

Learning & Development Opportunities:

  • AI Design Mastery: Becoming a leader in AI-assisted design workflows, developing advanced prompt engineering skills and creating efficient AI-driven design systems.

  • Digital Health Expertise: Deepening knowledge of cardiovascular health, patient engagement strategies, and the unique challenges of designing for health outcomes.

  • Cross-Functional Acumen: Expanding understanding of product management, engineering constraints, and user research methodologies to foster more integrated product development.

  • Visual Storytelling: Enhancing skills in illustration and motion design to create more impactful and engaging user experiences.

πŸ“ Enhancement Note: The primary challenge and growth opportunity lie in mastering and integrating AI into the design process. Candidates who can demonstrate this proficiency will be well-positioned for success and future advancement within the company.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a situation where you used AI to significantly accelerate your design process. What specific tools did you use, what was your prompt strategy, and what was the outcome?"

  • "How do you balance the need for AI-generated content or variations with maintaining a unique brand voice and high design quality?"

  • "Imagine you need to design a new feature for our cardiac prevention app. Walk me through your design process, detailing how you would leverage AI at each stage."

  • "How do you ensure accessibility and trustworthiness in a digital health product, especially when using AI-generated content or designs?" Company & Culture Questions:

  • "Why are you interested in Hello Heart's mission and our approach to AI in cardiac health?"

  • "Describe a time you collaborated effectively with engineers and product managers. What challenges did you face, and how did you overcome them?"

  • "How do you approach receiving and giving constructive feedback within a design team?"

  • "What are your thoughts on the ethical implications of AI in healthcare design?" Portfolio Presentation Strategy:

  • Focus on AI Integration: Dedicate a significant portion of your presentation to showcasing how you've used AI. Be ready to share specific prompts, workflows, and the impact of AI on your projects.

  • Quantify Impact: For each case study, present measurable results. Connect your design decisions and AI-driven efficiencies to business outcomes or user improvements.

  • Demonstrate Process: Clearly articulate your design process, from problem identification and research (including AI synthesis) to ideation, iteration, and final execution.

  • Showcase Craft: Ensure your UI, illustration, and motion design examples are polished and effectively communicate your skills.

  • Prepare for Q&A: Anticipate questions about your design choices, AI usage, and how you handle trade-offs.

πŸ“ Enhancement Note: Candidates should prepare concrete examples of their AI fluency, demonstrating an understanding of prompt engineering, AI-assisted prototyping, and AI for research synthesis. The interview will likely probe deeply into practical application rather than theoretical knowledge.

πŸ“Œ Application Steps

To apply for this Product Designer position:

  • Submit your application through the Hello Heart careers portal using the provided URL.

  • Portfolio Customization: Tailor your portfolio to prominently feature projects that showcase your UI design, illustration, motion design, and, critically, your AI design workflow expertise. Highlight specific examples of AI tool usage, prompt strategies, and the resulting efficiencies or innovations.

  • Resume Optimization: Ensure your resume clearly outlines your 4+ years of product design experience, emphasizing achievements in digital products, AI integration, and any experience in the healthcare sector. Use keywords like "UX/UI Design," "Product Design," "AI Fluency," "Figma," "Motion Design," and "Digital Health."

  • Interview Preparation: Practice presenting your portfolio, focusing on articulating your design process, your AI integration strategies, and the impact of your work. Be ready to discuss your approach to user-centered design in a regulated healthcare environment.

  • Company Research: Familiarize yourself with Hello Heart's mission, product, and recent achievements. Understand their unique approach to AI in cardiac prevention and be prepared to discuss how your skills and values align with their culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Hello Heart before making application decisions.

Application Requirements

Requires 4+ years of product design experience with a strong portfolio showcasing UI, motion work, and illustrations. Candidates must be fluent in using AI agents and tools for daily design workflows and be comfortable in a regulated healthcare environment.